Please help with PC-device recognition - Sony Xperia Z Ultra

Our computer was restored and no matter what I do I can't get it to get any response when my Ultra's connected via USB anymore. So frustrated.
Any step by step correction would be greatly appreciated...(I'm not too bright, so feel free to break it down!).

I know it's stupid, but have you tried with another cable or in another USB port? Also, do you have a PC or a Mac?
Sent from my C6833 using Tapatalk

rockky said:
Our computer was restored and no matter what I do I can't get it to get any response when my Ultra's connected via USB anymore. So frustrated.
Any step by step correction would be greatly appreciated...(I'm not too bright, so feel free to break it down!).
Click to expand...
Click to collapse
I think when you connect the ultra you get notification to install software...just install it..and try to turn on and off usb debugging to make sure it responded...
If still no response, why don't you check device manager on you pc to see is the usb connection is detected cause maybe you need to install it manually...
Sent from my XL39h using Tapatalk

I have GPe so this may not apply, in settings on phone go to storage then hit the three dot menu button in upper right corner and see if a connection mode is selected.

Related

about the MTP mode and ....

When I connected my tab to the computer using usb cable, it popped up with MTP and the tab shows in the windows explorer.
But after I push the home button and quit the MTP mode, how can I bring MTP mode back without plug in/out the usb case? Is there any shortcut? Thanks.
How can I share files between tab and computer without using the usb cable?
My computer don't have bluetooth and I don't prefer wifi ad hoc p2p connect.
I feel a bit regret to buy the tab as not to have the sd card slot is really inconvenient. I cannot move the pic in the camera to the tab easily.
henrik.dk said:
When I connected my tab to the computer using usb cable, it popped up with MTP and the tab shows in the windows explorer.
But after I push the home button and quit the MTP mode, how can I bring MTP mode back without plug in/out the usb case? Is there any shortcut? Thanks.
How can I share files between tab and computer without using the usb cable?
My computer don't have bluetooth and I don't prefer wifi ad hoc p2p connect.
I feel a bit regret to buy the tab as not to have the sd card slot is really inconvenient. I cannot move the pic in the camera to the tab easily.
Click to expand...
Click to collapse
Get websharing app from market to copy files without using cables. Trial version lets you copy 1 file at a time. Paid version lets you copy multiple files at once.
Also, regretting about anything is just waste, search and you will find answers to all your questions in abundance, that has most and all the solutions.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Thanks. I will try it.
I searched for MTP and could not find an answer.
Just got another question: How can I reduce the volumn of the feedback "ding" when pressing the menu?
henrik.dk said:
Thanks. I will try it.
I searched for MTP and could not find an answer.
Just got another question: How can I reduce the volumn of the feedback "ding" when pressing the menu?
Click to expand...
Click to collapse
I don't have my tab with me. But you can take a look at the sound setting.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
anyone got a shortcut to start mtp without taking cable out and in?
I can't get MTP back at all, I tried to do a factory reset and uninstall lord but nothing works.
Also tried using the "kies saver"from Samsung apps but it wouldn't work either.
Can someone please help me
Sent from my SGT-P7510 using Tapatalk
Runnding said:
I can't get MTP back at all, I tried to do a factory reset and uninstall lord but nothing works.
Also tried using the "kies saver"from Samsung apps but it wouldn't work either.
Can someone please help me
Sent from my SGT-P7510 using Tapatalk
Click to expand...
Click to collapse
You mean you are not able to see the tab in the computer after connecting it or the MTP screen is not displayed on the tab?
FYI :
After the latest update MTP screen is shown only when some file operations are going on. Not always when the it is connected to the computer as earlier.
Sent from my GT-P7510
Turn USB Debugging off. I have the Galaxy S 2 on Sprint and it has a terrible habit of turning it on by itself, which disables MTP mode. Not sure where in Honeycomb the setting is, but on my phone it is under settings - applications - development.
Uncheck that and problem solved I bet.
Sent from my SPH-D710 using XDA App
On the tab.
But when I want to update the tab I'll get a message that says "unable to convert to update mode".
and I can only transfer small images otherwise it shuts down (kies)
klub242 said:
Turn USB Debugging off. I have the Galaxy S 2 on Sprint and it has a terrible habit of turning it on by itself, which disables MTP mode. Not sure where in Honeycomb the setting is, but on my phone it is under settings - applications - development.
Uncheck that and problem solved I bet.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Its already unchecked, I also have SGS2
Sent from my SGT-P7510 using Tapatalk
I bought a USB connecyion kit and use a small USB stick. I also use it for backing up data so that when I do a hard reset on my Tab I ca njust plug the USB stick in and restore all data using Titanium Backup.

Galaxy s2 I777 Does not connect in USB Mass Storage mode.

Hello everyone,
I am a new user of galaxy s2 i777. I have been trying to connect the phone in usb mass storage mode.
I have gone through a lot of threads in this forum, none of them give a clear idea as to what to do.
some say install kies some say something else... I have tried many things. all of them dont seem to work.
Can anyone please guide me in a clear cut was as to what to do?
Thanks guys.
Out of the box, by the default, when plugging, usb icon will and should be displayed on the notification; pull the notification down then tap to connect the usb mass storage mode. Your PC should recognize it now.
Note: try more than one usb port.
Go to settings->wireless and network->usb utilities follow instructions
I ran into that problem after using one my sisters chargers when i was visiting my parents house. Apparently the usb cable bent the connector in my phones port. I ended up bending it back and it has worked like a charm since then
Or enable USB DEBUGGING option. If you do that as soon as you plug into any computer, the option to transfer files will automatically show in your notification/status bar.
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
barbo said:
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
Click to expand...
Click to collapse
To clarify:
The Galaxy S II defaults to MTP mode (media mode, similar to iPhone).
Unlike said iPhone however, we can change ours back to the UMS (USB Mass Storage) mode by enabling USB debugging.
I never found it documented anywhere, I just ran into by accident when enabling USB debugging for TB and MTP stopped working.
It took me a while to figure out why.
I actually like MTP mode (it's faster and easier to use, except in linux as I understand).
The "USB Utilities" option seems to be a per-use setting (not 100% sure, never used it). However USB debugging is a "set and forget" option.
Use steps I quoted above to enable it.
After that when you plug it in, you can select to mount it to the PC via the notification bar.
Hope that helps.
EDIT: It looks like this option was posted by at least one other person on here before: http://forum.xda-developers.com/showpost.php?p=20204599&postcount=12
Tried everything
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
you say "new user" which implies stock rom. if what they are asking you to do is not working, then i believe you might need to exchange the phone. if you have an ICS rom on it, then i think that you might be stuck with MTP until you switch back to Gingerbread. i might be wrong.
Is Anti-virus disabled on your computer? Seems I've heard that it should be, but can't find where... Also, there may be different drivers for a 64-bit machine (W7?) vs. 32-bit.
Have u tried a different USB port or cable on your PC?
Sent from my GT-I9100 using XDA App
niteshreddy said:
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
Click to expand...
Click to collapse
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
I can enable the USB mode on my note, but when browsing the phone with my computer (Mac & PC) I can not see the contents of the SD card?
EDIT: nevermind, rebooted phone and is working now.
Resolved
votinh said:
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
Click to expand...
Click to collapse
First of all I appreciate the help you are giving me.
I am sorry if I offended you by not returning for quite a long time to post.
I have now resolved the problem and would like to share for everyone's benefit over here.
The problem was not with the software, it was with the hardware. I followed all the suggestions given over here and was in the end convinced that there should be a problem with my motherboard. This is surprising because my Flash Drive and USB mouse all work with my laptop without any glitches. But my phone(i777) and any other android phone would not connect to the computer. It would say device not recognized.
My nook e-reader which used to work perfectly started acting strange, it would be detected but i would not be able to transfer files onto the nook. So now I ws convinced that this was a hardware problem.
So I called up lenovo and showed them this problem via some software where i could share my screen with them. They asked me if a USB flash drive was working and I said yes. They reply saying that everything is perfect with your laptop and cut the call. I was offended , these lenovo support guys would not understand that it was a complex problem.
So I went to a local MicroCentre which had support for lenovo servicing and showed this problem to a technician. He was convinced that there was some problem and got my motherboard replaced . And voila there connects my android to my computer in USB mode..!
I would like to thank everyone for their help and taking time out to post here.
My laptop: Lenovo T420i with i3. looks like this was a case with my laptop only. a person i know has a t420(i5) in which my phone connected without any glitches.
Thank you for your help everyone. Hope to be helpful in return in the near future.

[Q] [Q&A] Computer Can't see Tablet

Hey all,
My roommate recently bought a Galaxy Tablet 10.1 and it just now wont connect to the computer.
When the device is plugged into the computer (we tried both a mac and a pc with updated kies mini installed on both) and the tablet says USB is connected, but it doesn't show up on the pc.
Any ideas?
We had it connected earlier in the day, and know it won't work. I'm puzzled.
I've got an infuse, but i've never had anything like this happen before.
Try going into settings> applications> development and tick or un-tick usb debugging. Might have to try both settings plugging and unplugging from the computer to finally get it to come up. Give it a couple minutes between each to be sure its going to see it or not.
This has worked for me in the past when something changes and I don't know what. Also re-installing the drivers on the computer has helped before for some reason. I'm using Windows7 so YMMV.
Let us know what helps.
Sent from my GT-P7510 using one stinky finger.
Are you stating it's not showing up as a storage drive in Windows when using USB, or are you stating KIES cannot see the tablet (or both)? If Kies, welcome to the club - you are far from alone. I know of no known solution (that topic has been beaten to death on all forums). Togling the USB dedub option may help with respect to Windows seeing it as a storage drive (try another USB port, too), but with respect to Kies, if you find a solution (that you can duplicate) please share. The only way I've ever been able to get Kies to work twice on the same computer was to reset the tablet back to factory defaults - at which point, I can connect VIA Kies one more time, then back to square one.
Good luck!
Canadian 10.1 4G (GT-7500D)
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
shooter5635 said:
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
Click to expand...
Click to collapse
nothing is supposed to happen. it uses MTP not mass storage. On your laptop, go to "Computer"...it should be there under a portable media device.
if that doesn't work....make sure USB debugging is UNCHECKED...it will NOT work with it checked.
If all that doesn't work..try another USB port
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Benzoman said:
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Click to expand...
Click to collapse
i just said that nothing should happen....its not mass storage..its MTP...you actually have to go into Computer, then select it.
Yes we're on the same page... but are we helping? well you probably did.
Sent from my GT-P7510 using one stinky finger.
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
ThomasClancy said:
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
Click to expand...
Click to collapse
Nothing happens on my PC...win 8... maybe that's why
ezcats said:
Nothing happens on my PC...win 8... maybe that's why
Click to expand...
Click to collapse
Windows 8 is exactly why. I've used it and you're right.
Sent from my GT-P7510 using one stinky finger.

[Q] Tablet won't mount via USB MTP or PTP.

Hello guys,
first let me say that while I may be a noob to the forum I am not a noob to the search features and I used it extensively before making this post. However, the problem I have still remains.
My tablet will charge when connected to the PC, but the USB MTP options do not start on the tablet when plugged in. I have tried all of the suggestions, such as, uninstalling the USB drivers on my PC and reinstalling. I have also checked the advanced storage settings on the tablet and made sure that connection as MTP is checked.
I believe this started happening after I rooted my tablet using this method: http://forum.xda-developers.com/showthread.php?t=1474971 But, I'm not sure if that's the issue.
Any ideas???
Any help you guys can give me would be greatly appreciated! Thanks in advance.
J
Note: Currently running Stock ICS 4.0.4, Kernel 3.1.10, Build IMM76.UELP
No one has had this issue?
Depending on what I've done last. In settings under developers options. I've left the usb debugging box checked or unchecked and when I switch it from one to the other the tab gets recognized.
Try unchecking usb debugging. You'll need to be disconnected from the PC to uncheck it.
Please don't flame me if I'm off base here. I'm just trying to help with my old man memory.
Sent from my GT-P7510 using XDA Premium HD app
transform trumgati
Benzoman said:
Depending on what I've done last. In settings under developers options. I've left the usb debugging box checked or unchecked and when I switch it from one to the other the tab gets recognized.
Try unchecking usb debugging. You'll need to be disconnected from the PC to uncheck it.
Please don't flame me if I'm off base here. I'm just trying to help with my old man memory.
Sent from my GT-P7510 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for your reply, I appreciate it...but I've already tried that a few times...
not having this fixed is getting frustrating!
Update
ok...So I've tried a couple of other ICS deodexed roms and I still have the same issue...The MTP connectivity will not start on the tablet...
Could this be hardware issue?
Not sure on stock ICS,I hated it and flashed cm10 with pershoot kernel,after that I had the same problem as yu,try Settings>storage>three dots on top right corner of screen>USB computer connection>enable media device....worked for me,I also had the debugger checked off....Or if that isnt it,Bad usb cable??? (EDIT) No go for me ethier,I can only mount the PTP part,not the USB storage
Thanks for your input foxcartman, but I already tried that and it still doesn't work.
more troubleshooting...
ok...so I've tried some more trobleshooting...
I have an HDMI adapter, which works just fine.
I've also tried an SD card adapter and the USB cable adapter, the tablet recognizes both but it does not read any data. ie: the pictures I had on the SD card.
I'm waiting to get another USB cable to see if that's the issue and I'll report back.
Thank you, my new lord & saviour
foxcartman said:
Not sure on stock ICS,I hated it and flashed cm10 with pershoot kernel,after that I had the same problem as yu,try Settings>storage>three dots on top right corner of screen>USB computer connection>enable media device....worked for me,I also had the debugger checked off....Or if that isnt it,Bad usb cable??? (EDIT) No go for me ethier,I can only mount the PTP part,not the USB storage
Click to expand...
Click to collapse
yes... Yes... YES!!! Thank you more than you can possibly know, I've spent the last hour trying 15000 different f***ing things before I found your post, that fixed it!!! I specifically just created an account just so I could say thank you. Godammit, that was frustrating!!! Thank you a million times, *virtual uncomfortable hug from a stranger*. :victory:
Crystalofolus said:
yes... Yes... YES!!! Thank you more than you can possibly know, I've spent the last hour trying 15000 different f***ing things before I found your post, that fixed it!!! I specifically just created an account just so I could say thank you. Godammit, that was frustrating!!! Thank you a million times, *virtual uncomfortable hug from a stranger*. :victory:
Click to expand...
Click to collapse
Oh Yes, those 3 damned dots strike again. Thanks

[Q] Anyone else experiencing this?

Sup my XDA'erzz... Hey so real quick is anyone experiencing issues with Android File Transfer and a Mac? I'm specifically using a Macbook Pro i& quad-core with a SSD and running OS X 10.9 Mavericks... I never had these issues with my Verizon OG HTC One 32GB... But since picking up a Verizon HTC One Max 32GB Android File Transfer refuses to work and for the life of me I can't figure out why.. If I just plug it in nothing happens unless I manually launch AFT and then I receive a message that says please connect your android device with a usb cable. If I plug it in and restart the phone it picks it up but then says can not connect to device... It's extremely annoying because I'm working on some ROMs for it and I have to constantly ADB push everything....... Not that big of deal but I'd still like to be able to mount my storage where everything is visible and can add/remove as I please.... Any suggestions would be great, thanks guys!!
Try using a different cable. Sometimes its a simple solution thats overlooked.
Sent from my HTC6600LVW using xda app-developers app
Tried 4 different cables and this is the exact message I get "Please connect your Android device with a USB cable to get started."
keith843 said:
Try using a different cable. Sometimes its a simple solution thats overlooked.
Sent from my HTC6600LVW using xda app-developers app
Click to expand...
Click to collapse
Murrda said:
Tried 4 different cables and this is the exact message I get "Please connect your Android device with a USB cable to get started."
Click to expand...
Click to collapse
Reinstall drivers, not a mac user so idk if you need the fastboot or adb files from sdk. But if you do, reinstall those exe files
Sent from my HTC6600LVW using xda app-developers app
Did you look at what the usb phone setting is on. I know there are extra ones like modem or something or other that could prevent transfer.
I am having similar issues, the mtp file transfer mode seems to borked. I can get files from phone but not send em. I've been mounting my external sd as drive then moving the files using root explorer.
Of course.. It always shows that MTP mode is enabled but does nothing when you tap it, and also shows usb is connected on the phone but when taping that it brings up only options for internet passthrough and sharing etc...
Jiggity Janx said:
Did you look at what the usb phone setting is on. I know there are extra ones like modem or something or other that could prevent transfer.
Click to expand...
Click to collapse
Right. Internet passthrough and others. Dont some of those stop file transfer when active.
Murrda said:
Sup my XDA'erzz... Hey so real quick is anyone experiencing issues with Android File Transfer and a Mac? I'm specifically using a Macbook Pro i& quad-core with a SSD and running OS X 10.9 Mavericks... I never had these issues with my Verizon OG HTC One 32GB... But since picking up a Verizon HTC One Max 32GB Android File Transfer refuses to work and for the life of me I can't figure out why.. If I just plug it in nothing happens unless I manually launch AFT and then I receive a message that says please connect your android device with a usb cable. If I plug it in and restart the phone it picks it up but then says can not connect to device... It's extremely annoying because I'm working on some ROMs for it and I have to constantly ADB push everything....... Not that big of deal but I'd still like to be able to mount my storage where everything is visible and can add/remove as I please.... Any suggestions would be great, thanks guys!!
Click to expand...
Click to collapse
Could be the USB 3.0 intermittent issue. Try a powered hub that is USB 2.0 as if your notebook is new enough most likely the USB ports are all 3.0.
Just saying.

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