[Q] Motorolla Device Manager not working for Windows 8.1 - Moto E Q&A, Help & Troubleshooting

Hi,
Need to know if someone has connected the phone with "Motorolla Device Manager" through USB? If so how?
From past two days I have been trying mine to connect, however, it only connects to the windows and I see the files etc. but not to the MDM.
I tried un-installing, re-installing, re-booting but nothing seems to be working for windows 8.1 64 bit.
I have googled and searched on the Motrolla site with no luck.
I have unrooted Moto-E XT 1022 4.4.2.

Arvindc said:
Hi,
Need to know if someone has connected the phone with "Motorolla Device Manager" through USB? If so how?
From past two days I have been trying mine to connect, however, it only connects to the windows and I see the files etc. but not to the MDM.
I tried un-installing, re-installing, re-booting but nothing seems to be working for windows 8.1 64 bit.
I have googled and searched on the Motrolla site with no luck.
I have unrooted Moto-E XT 1022 4.4.2.
Click to expand...
Click to collapse
install through control pannel add new hardware manually
paste this drivers files in path
Code:
C:\WINDOWS\System32\Drivers\
hope this will help u !

jitz_ said:
install through control pannel add new hardware manually
paste this drivers files in path
Code:
C:\WINDOWS\System32\Drivers\
hope this will help u !
Click to expand...
Click to collapse
The MDM is still not working. When it's installed at the last step the installation says that the MDM icon would appear. It never does. Manually starting the MDM, starts the software updater which also errors out at the end. See attached screenshots.
After some work around on enabling the USB Debugging and then turning on the MTP, I do get a Media device on windows. In the drivers I could see the Motorola ADB Interface and my XT1022 as a portable device. See attached screenshot.
Strangely, when both the MTP and PTP are unslected then with only the USB debugging on, the device is not recognised as the windows doesn't find the drivers. See Attached screenshot.
Probably, the problem is with the MDM and it's drivers which are Motorola specific.
Another question I am wondering about is what functions does MDM provides, apart from software update?

Use this.. Uninstall Motorola device manager, reboot.. Then install it..
http://d-h.st/5j0
Also please search the forum before posting.. I found this on frequently asked questions thread in q&a section.. Hope it helps[emoji106]

Arvindc said:
The MDM is still not working. When it's installed at the last step the installation says that the MDM icon would appear. It never does. Manually starting the MDM, starts the software updater which also errors out at the end. See attached screenshots.
After some work around on enabling the USB Debugging and then turning on the MTP, I do get a Media device on windows. In the drivers I could see the Motorola ADB Interface and my XT1022 as a portable device. See attached screenshot.
Strangely, when both the MTP and PTP are unslected then with only the USB debugging on, the device is not recognised as the windows doesn't find the drivers. See Attached screenshot.
Probably, the problem is with the MDM and it's drivers which are Motorola specific.
Another question I am wondering about is what functions does MDM provides, apart from software update?
Click to expand...
Click to collapse
The Motorola Device Manager is Having Problem_ even i am not able to use _ #Win 8

Small_town_boy said:
Use this.. Uninstall Motorola device manager, reboot.. Then install it..
Also please search the forum before posting.. I found this on frequently asked questions thread in q&a section.. Hope it helps[emoji106]
Click to expand...
Click to collapse
Still the MDM is not working.
These seem to be older versions of the driver. The problem seems to be specifically with the MDM and it's specific drivers as I am successfully able to connect to my Moto E for Tethering & use it as mobile hotspot.
Can any one point me to the functionality of MDM?

Same question
Arvindc said:
Still the MDM is not working.
These seem to be older versions of the driver. The problem seems to be specifically with the MDM and it's specific drivers as I am successfully able to connect to my Moto E for Tethering & use it as mobile hotspot.
Can any one point me to the functionality of MDM?
Click to expand...
Click to collapse
Damn same question!!! Help!!!!!

Alien Kingson said:
Damn same question!!! Help!!!!!
Click to expand...
Click to collapse
Motorola has released Motorola Device Manager V2.5.4. This has solved the driver related issues I've had on Win 8.1.
Uninstall the older version before installing the newer version.
Edit: Download Motorola Device Manager from https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481

I installed 2.5.4
Ahish.s said:
Motorola has released Motorola Device Manager V2.5.4. This has solved the driver related issues I've had on Win 8.1.
Uninstall the older version before installing the newer version.
Edit: Download Motorola Device Manager from https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Click to expand...
Click to collapse
What I have installed is actually the Motorola Device Manager_2.5.4.exe. But it never appear when I plug USB in.

Alien Kingson said:
What I have installed is actually the Motorola Device Manager_2.5.4.exe. But it never appear when I plug USB in.
Click to expand...
Click to collapse
Same here. Could you solve the problem somehow?

Never solved!
valihan said:
Same here. Could you solve the problem somehow?
Click to expand...
Click to collapse
Sorry, I am still suffering this problem

Same problem here..
anyone got a solution?

I am using Windows 8.1 64bit. Mdm is working fine for me

Sam problem here with Windows 8.1 64-bit Motorola device manager 2.5.4
On the same computer I was able to run virtual machine with Windows 7 32-bit and it worked correctly. So it is nothing wrong with the hardware on either end. just Windows 8.1 driver issue.

Related

[Q] Nabi 2 product version 2.0 rooting problem

Hi, I am trying to root my Nabi 2, but whichever package I use, jmz, nabiroot etc, my pc (Win 7 64bit), will not recognise the Nabi 2. I have repeatedly tried installing drivers to the Nabi (pdanet, nabiroot drivers etc) but it refuses to do it. I am wondering if this is because my nabi has updated to version 2.0, and the rooting packages all seem to require 1.9.37. Is this likely to be the issue? If so what should I do?
Any help much appreciated.
jonathanbond said:
Hi, I am trying to root my Nabi 2, but whichever package I use, jmz, nabiroot etc, my pc (Win 7 64bit), will not recognise the Nabi 2. I have repeatedly tried installing drivers to the Nabi (pdanet, nabiroot drivers etc) but it refuses to do it. I am wondering if this is because my nabi has updated to version 2.0, and the rooting packages all seem to require 1.9.37. Is this likely to be the issue? If so what should I do?
Any help much appreciated.
Click to expand...
Click to collapse
No everything should work fine on v2.0.5. Is USB debugging enabled?
Nabi 2 rooting problem
Thanks for replying. Yes debugging is enabled. When I install drivers on the pc it asks for the android device to be plugged in and the device should start installing drivers - this never happens. The Nabi does show up under 'other devices' in device manager but not as an android device.
jonathanbond said:
Thanks for replying. Yes debugging is enabled. When I install drivers on the pc it asks for the android device to be plugged in and the device should start installing drivers - this never happens. The Nabi does show up under 'other devices' in device manager but not as an android device.
Click to expand...
Click to collapse
What device is it fronting on USB? USB\VID_0955&PID_7100&REV_0232&MI_01? Right click device in device manager, details, hardware id's. It should be a problem with PDAnet ones but did you disable driver signature enforcement in case that is somehow coming in to play?
aicjofs said:
What device is it fronting on USB? USB\VID_0955&PID_7100&REV_0232&MI_01? Right click device in device manager, details, hardware id's. It should be a problem with PDAnet ones but did you disable driver signature enforcement in case that is somehow coming in to play?
Click to expand...
Click to collapse
Sorry, should have said - it shows up in portable devices, not other devices. There are two ids:
USB\VID_0955&PID_7100&REV_0232
USB\VID_0955&PID_7100
I did restart using F8 and selected disable driver signatures - do I need to do that every time I restart the pc or will it remain in that state?
Thanks again.
jonathanbond said:
Sorry, should have said - it shows up in portable devices, not other devices. There are two ids:
USB\VID_0955&PID_7100&REV_0232
USB\VID_0955&PID_7100
I did restart using F8 and selected disable driver signatures - do I need to do that every time I restart the pc or will it remain in that state?
Thanks again.
Click to expand...
Click to collapse
It stays in that state for only that boot, but once the drivers are successfully installed it doesn't matter any more. Have you ever had any other android drivers installed on the system that might be conflicting?
aicjofs said:
It stays in that state for only that boot, but once the drivers are successfully installed it doesn't matter any more. Have you ever had any other android drivers installed on the system that might be conflicting?
Click to expand...
Click to collapse
.
Hi, I did have a driver for my HTC, which I have now uninstalled. I can't see any other android drivers. I tried installing PDANet again, no go. Uninstalled that and tried NabiLab - no go. Uninstalled that again! Is there any hope?!

[Q] The problem of connecting the device with android.

Hello,
When I plug mk888 (android tv box) or Milestone 2 to my computer looking for drivers. Not so alone it is pointing. Installs however, there is code 10 Under windows 8 turned off checking the compatibility of the controller. I still have the same problem. I downloaded the drivers rockusb and the computer does not want to "accept". The same thing I have with drivers for motorola. The strange thing is that on another computer with Windows Vista I have the same problem.
I checked the original cable motorola and samsung.
Connected it without the debug mode (SD mode) and it worked.
But when I turn these modes I can not get it to install the drivers: (
I do not know what's going on.
Milestone has CyanogenMod 9
MK888 is an android 4.2.2
My computer has Windows 8 x64 with all updates
Win 8?
karpow said:
Hello,
When I plug mk888 (android tv box) or Milestone 2 to my computer looking for drivers. Not so alone it is pointing. Installs however, there is code 10 Under windows 8 turned off checking the compatibility of the controller. I still have the same problem. I downloaded the drivers rockusb and the computer does not want to "accept". The same thing I have with drivers for motorola. The strange thing is that on another computer with Windows Vista I have the same problem.
I checked the original cable motorola and samsung.
Connected it without the debug mode (SD mode) and it worked.
But when I turn these modes I can not get it to install the drivers: (
I do not know what's going on.
Milestone has CyanogenMod 9
MK888 is an android 4.2.2
My computer has Windows 8 x64 with all updates
Click to expand...
Click to collapse
If you cannot install the driver on windows 8 there is a solution go to the youtube video =D youtube(dot)com/watch?v=Nx7uJe6kqec
Sideswipebm said:
If you cannot install the driver on windows 8 there is a solution go to the youtube video =D youtube(dot)com/watch?v=Nx7uJe6kqec
Click to expand...
Click to collapse
Thank you for the quick reply.
I found a similar movie before. I did it, but Dalen does not work. It shows that supposedly has recorded but did not work, and shows error code 10
The devices manager I have this:
Class for rockusb devices:
Rockusb Devices (with a black exclamation mark).
Similarly for motorola adb.
any news ideas ?
karpow said:
Thank you for the quick reply.
I found a similar movie before. I did it, but Dalen does not work. It shows that supposedly has recorded but did not work, and shows error code 10
The devices manager I have this:
Class for rockusb devices:
Rockusb Devices (with a black exclamation mark).
Similarly for motorola adb.
any news ideas ?
Click to expand...
Click to collapse
It seems to me that after some research the problem is with your driver the device manager cant start the device im not a genius but you should try to update the driver via google or update your windows if you havent already =D
Sideswipebm said:
It seems to me that after some research the problem is with your driver the device manager cant start the device im not a genius but you should try to update the driver via google or update your windows if you havent already =D
Click to expand...
Click to collapse
i have all update

windows 8.1 omap44 driver unkown device

How install. Omap44 driver win 8.1?? Device manager : unkown device.
prannk said:
How install. Omap44 driver win 8.1?? Device manager : unkown device.
Click to expand...
Click to collapse
Hi prannk, perhaps this could help you:
http://forum.xda-developers.com/showthread.php?p=50929757
Edited: You could also try with USB 3.0 on your PC's backside (rear panel).
Cheers. Good luck.
Sent from my LG P76020L-EUR-XX unlocked and rooted
BajoPrimate said:
Hi prannk, perhaps this could help you:
http://forum.xda-developers.com/showthread.php?p=50929757
Edited: You could also try with USB 3.0 on your PC's backside (rear panel).
Cheers. Good luck.
Sent from my LG P76020L-EUR-XX unlocked and rooted
Click to expand...
Click to collapse
no changes. not working. unknown devices.
prannk said:
no changes. not working. unknown devices.
Click to expand...
Click to collapse
hey friend you could install universal adb drivers and then check it should work..
Here are the two links go check them out...
Universal Windows ADB Driver by Koush
Universal Adb Driver
Hello, my friend I'm sorry, but right now there is probably no way, how to make fastboot work on Windows 8.1. Trust me, I've tried to find a solution for many days, but at the end, I had to use borrowed netbook with Windows 7 installed on it. The problem is, that 8.1 always connects fastboot devices as "Unknown USB's". For those you simply can't install these drivers, even if you try using Safe mode, or if you start system with allowance of unsigned drivers. Basicly what's happening is, that windows thinks, you want to reinstall USB driver, not fastboot driver.
I was thinking about the possibility of using older virtualized system or Linux on which it should work (though you won't find many guides). Keep on trying and don't give up You'll manage to unlock it eventually. The question remains, on which system it would be.

[Q] Help restoring my rooted, S-OFF, moonshine DNA to stock

Hey!
This is my first time posting, but I have read tons of threads on here over the last year or so with my Droid DNA.
A while ago, I rooted my DNA, and unlocked the Bootloader, and used moonshine for S-OFF. I now want to undo all that I have done. Wiping data is no issue, I backed up all my info. I plan to get a new phone soon. Basically, I can't get adb drivers to work. So I deleted my drivers, and installed the ones mentioned in the thread linked below, and I can't find how to get these drivers to work.
My plan is to follow this thread, using step 3 (for moonshine). I have TWRP installed, and flashed the lock_bootlader.zip file provided there. I cannot get adb to work, however, for the next step. For example, "adb devices" returns no devices. And thus i cannot use adb commands. When I run "adb devices", it shows this. What do I do??
Thanks
Some more clarification:
I might also add that Device manager shows my phone as "HTC6435LVW", under "Portable Devices". It seems to recognize it as an MTP Device when I try to update the drivers, and won't let me update the drivers, because "The best driver software for your device is already installed".
In addition, HTC Sync Manager does not recognize my phone either. I should mention that I already chose "Reset Phone" from the Settings menu, and then also did a Factory Reset from TWRP.
I'm so confused by all this - Why can't I get ADB to recognize it?? I have been and will continue to be searching for solutions to this problem here on XDA and also on Google. And do I even need to do all this to give my phone back to Verizon?
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
RLGL said:
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
Click to expand...
Click to collapse
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
av ed said:
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
Click to expand...
Click to collapse
Ok thanks I will try this when I get home. Glad to see I'm not the only one with the problem!
EDIT: Thats the thread I am following, as I stated in the OP.
[/URL]
antrom1818 said:
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
Click to expand...
Click to collapse
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
RLGL said:
[/URL]
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
Click to expand...
Click to collapse
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
antrom1818 said:
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
Click to expand...
Click to collapse
Try a different cable.
RLGL said:
Try a different cable.
Click to expand...
Click to collapse
Thanks for the suggestion, I will try it when I get home and report back with an edit to this post!
EDIT: Nope, didn't work. Momentarily, I got it to install drivers. During that time, adb worked but not fastboot. So then I deleted the drivers to try to reinstall for fastboot, and now neither of them works.

ADB device not found

Hi. First of all I want to excuse me that I' m asking a common thing several times threated in other posts.
I'm working now 2 days on getting another rom on my lemax 2.
I have installed the driver for the phone on my windows 7. system manager shows a propper installation. ADB driver's have been installed. The phone is in developper mode and oem and usb debugging is turned on. I switched to MTP and to PTP to make my device visible for ADB. But when I'm trying to see if my computer shows the mobile phone in CMD with the following command "adb devices" there will never be something listed! I tried already a lot... Uninstalling drvers for ADB, tried different drivers... And so on... Does anybody have an idea to help me??
Same problem here. Phone doesn't show, ADB can't connect. I am starting to get frustrated.
Most likely a problem with the usb driver, did you try another phone? I had the same problems and ended up doining it under linux afther a couple of hours messing in win10.
http://askubuntu.com/questions/659880/ubuntu-15-04-adb-fastboot-impossible-to-install
DeScheep
MOB* said:
Most likely a problem with the usb driver, did you try another phone? I had the same problems and ended up doining it under linux afther a couple of hours messing in win10.
http://askubuntu.com/questions/659880/ubuntu-15-04-adb-fastboot-impossible-to-install
DeScheep
Click to expand...
Click to collapse
Linux definitely is the better choice.
The fastboot drivers are different from the ADB drivers, and in Windows 10 you might have to switch the driver after fastbooting the phone.
It's really really silly and took me hours to find out.
You can change them in device manager, find the USB device there and update its driver. You don't need one from the web, just take the fastboot one from the list that Windows offers.
Sörnäinen said:
Linux definitely is the better choice.
The fastboot drivers are different from the ADB drivers, and in Windows 10 you might have to switch the driver after fastbooting the phone.
It's really really silly and took me hours to find out.
You can change them in device manager, find the USB device there and update its driver. You don't need one from the web, just take the fastboot one from the list that Windows offers.
Click to expand...
Click to collapse
I have no second android phone to test. But I tried already on OS Win 7 & 10 with different drivers on Win 7 as well. On win 10 the driver was already given by Windows, no need to install. I think that the problem has something to do with the phone, but I can't find the problem. It must be something with authorisation, that Win Os will recognize the Leeco correctly to have access.
I finally found a good working driver for WIN 10. I found it from a Chinese chatting group, so use it at your own risk.
Below is the share link.
https://drive.google.com/file/d/0BxNNPNS50QQiUk50YTliT2p5Mmc/view?usp=sharing
You will need to boot your phone into bootloader, connect to computer, manually switch the diver via 'Browse my computer for driver software" -> 'Let me pick fromm a list of device drivers on my computer"-> "Have Disk".
Hi all,
After reinstalling Windows7 32-bit on my laptop, I ran into the same issue as you guys here. What I did was to install pdanet and the adb interface worked. However, I could not get into the QDLoader 9008 and also Diagnostic Driver was not working, simply the drivers could not get installed no matter what I tried. I searched quite a lot of time how to get make it work and looks like there was a zip "QDLoader HS-USB Driver". You can google it and it has 32-bit and 64-bit installations. I am not very sure if I had to install pdanet but that was the first step to make it work, at least to have adb.
I'm sure that you guys found the answer already, but I wanted to help others as well if they run into the same issue.
valy_cta said:
Hi all,
After reinstalling Windows7 32-bit on my laptop, I ran into the same issue as you guys here. What I did was to install pdanet and the adb interface worked. However, I could not get into the QDLoader 9008 and also Diagnostic Driver was not working, simply the drivers could not get installed no matter what I tried. I searched quite a lot of time how to get make it work and looks like there was a zip "QDLoader HS-USB Driver". You can google it and it has 32-bit and 64-bit installations. I am not very sure if I had to install pdanet but that was the first step to make it work, at least to have adb.
I'm sure that you guys found the answer already, but I wanted to help others as well if they run into the same issue.
Click to expand...
Click to collapse
Thanks a lot for sharing it !!! This helped me A LOT !! :fingers-crossed: :fingers-crossed: :fingers-crossed:
I have the same problem. Tried different drivers, two computers, win10 and win7. Nothing helps...
midirt said:
I have the same problem. Tried different drivers, two computers, win10 and win7. Nothing helps...
Click to expand...
Click to collapse
Have you tried dialing *#*#76937#*#* and enable AT port, this worked for me
is there any solution for this problem........my device le eco letv 2s is not listed in the adb devices.....can anyone help me....
Dhatchina said:
is there any solution for this problem........my device le eco letv 2s is not listed in the adb devices.....can anyone help me....
Click to expand...
Click to collapse
if you're sure it's not a driver issue you can try the following (solved the problem for me):
on your windows machine navigate to "c:\users\<insert your user name here>\.android" and delete the file "adbkey".
either jump directly to the folder or turn on hidden/os files in explorer and navigate there.
now plug in your phone, the rsa-key dialog should pop up.
if not, that wasn't your problem.
btw. i'm using "universal adb installer".
GC-82 said:
Have you tried dialing *#*#76937#*#* and enable AT port, this worked for me
Click to expand...
Click to collapse
It helpded me a lot. Thanx.
GC-82 said:
Have you tried dialing *#*#76937#*#* and enable AT port, this worked for me
Click to expand...
Click to collapse
Great, man.!. It works for me
THIS Method Works For LeEco Le Max2
GC-82 said:
Have you tried dialing *#*#76937#*#* and enable AT port, this worked for me
Click to expand...
Click to collapse
This Method Works Perfectly.... After Enabling the AT port.. the drivers begin installing immediately. Have Patience. They will all install.
LeEco le2 is not showing up under adb devices list... tried damn lot of drivers ...What do I do??
You should post a Screenshot of your devicemanager becsuse that information is not enough.
Gesendet von meinem Le X820 mit Tapatalk
Install ADB Driver installer 2.0
dhankhar13 said:
LeEco le2 is not showing up under adb devices list... tried damn lot of drivers ...What do I do??
Click to expand...
Click to collapse
adbdriver.com/downloads/
Use this above link
1 ) Download adb driver installer software zip file
2 ) Extract the zip file
3 ) Install & Run a adb driver installer.exe file
my le2 doesn't show up in fastboot mode, but shows up once booted into system. Any idea?
Thanks!
GC-82 said:
Have you tried dialing *#*#76937#*#* and enable AT port, this worked for me
Click to expand...
Click to collapse
This worked for me too!!!:good::good::good:

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