Magnetic Charging Port coming loose - let's get to the bottom of this - Xperia Z2 Q&A, Help & Troubleshooting

I'm reading a lot about people's magnetic charging port coming out. From the sounds of it, a lot of these people are using after market 3rd party cables, not Sony's official dock.
I want to know if anyone has had this issue, while ONLY using the official Sony dock. That is the true way to determine if this is a Sony issue, or a third party issue.
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bdithug said:
I'm reading a lot about people's magnetic charging port coming out. From the sounds of it, a lot of these people are using after market 3rd party cables, not Sony's official dock.
I want to know if anyone has had this issue, while ONLY using the official Sony dock. That is the true way to determine if this is a Sony issue, or a third party issue.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
This is a common xperia problem even with the sony dock, i hear its usualy caused by thick screen protectors but it seems to be false
I recommend not buying one or just being very gentle with it if you do buy one
You can find this issue in the Z1,ZU and Z Xperia forums
Sent from my D6503 using XDA Premium 4 mobile app

Envious_Data said:
This is a common xperia problem even with the sony dock, i hear its usualy caused by thick screen protectors but it seems to be false
I recommend not buying one or just being very gentle with it if you do buy one
You can find this issue in the Z1,ZU and Z Xperia forums
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
OK, so my next question would be what's causing it to come lose? Is it the magnetic charge being connected for long periods of time (over night)
Or
Undocking the phone which would slowly over time pull the magnetic charging port out of the phone
If it's the latter, does unplugging the docking station from the wall release the magnetic charge? Or do both (docking Station and phone) have real magnetic charges regardless of the dock is plugged into the wall?
If the dock doesn't magnetically attract to the phone when it's unplugged, then a simple user fix would be to just plug the dock prior to Undocking the phone.
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bdithug said:
OK, so my next question would be what's causing it to come lose? Is it the magnetic charge being connected for long periods of time (over night)
Or
Undocking the phone which would slowly over time pull the magnetic charging port out of the phone
If it's the latter, does unplugging the docking station from the wall release the magnetic charge? Or do both (docking Station and phone) have real magnetic charges regardless of the dock is plugged into the wall?
If the dock doesn't magnetically attract to the phone when it's unplugged, then a simple user fix would be to just plug the dock prior to Undocking the phone.
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Click to expand...
Click to collapse
It usualy seems to be the repeated plugging and unplugging of the device to the dock
As proofed by other people it becomes loose then falls out after about a month
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Envious_Data said:
It usualy seems to be the repeated plugging and unplugging of the device to the dock
As proofed by other people it becomes loose then falls out after about a month
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yea I'm just thinking of ways the user can minimize or eliminate the cause of the issue. Does the magnetic charge go away when you unplug the dock?
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bdithug said:
Yea I'm just thinking of ways the user can minimize or eliminate the cause of the issue. Does the magnetic charge go away when you unplug the dock?
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Click to expand...
Click to collapse
It charges when on the dock
And stops when removed from the dock
Im not too sure about if it stays magnetic when you unplug the dock its self
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Envious_Data said:
It charges when on the dock
And stops when removed from the dock
Im not too sure about if it stays magnetic when you unplug the dock its self
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Click to expand...
Click to collapse
AFAIK it's just a plain old regular magnet that it's using. It doesn't "switch off" it's magnetism like an electromagnet.

benengyj said:
AFAIK it's just a plain old regular magnet that it's using. It doesn't "switch off" it's magnetism like an electromagnet.
Click to expand...
Click to collapse
That's what I was looking for. I contacted Sony and they confirmed either loose flaps or magnetic port being dislodged would be covered under warranty.
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If yours comes loose just use super glue to put it back on. It worked well for me and the port still works. Although I don't think its waterproof anymore.

Defective Design
My magnetic charging port became loose and fell out after 1.5 mths of exclusive use of a magnetic charging cable for charging.
Examining the port, it is clear that it is only attached by a bit of glue.
My assessment that this is a very poor design decision by Sony. They should have designed the port to be physically impossible to come out without disassembling the phone. I would even call the design defective for a phone that is supposed to be waterproof.
Sony agreed to repair my phone under warranty, and upon my request, agreed to provide a replacement with a new set. Unfortunately they have said they will only do this once.
This is a warning to anyone thinking of using the magnetic charging port for the long term. Be very gentle attaching and detaching the phone from the magnetic charging cable/dock and do not apply force!

A bit of glue?
@stopspam
Could you provide more details about the glue, perhaps we can figure out weather the device remains waterproof after the magnetic piece falls out
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Or maybe we can pre-empively apply a small amount of epoxy around the edges of the magnet on the exterior surface giving it a little more incentive to stay put?

Had the phone for nearly 3 months and have been using magnetic charging cable only from day one and no problems here. 14w16 here.
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Can anybody comment on the Magnector X cable? They are supposed to be different, with better magnets, etc.

Just got my z2 yesterday, haven't had time to set everything up, but from the looks of it, the magnetic port is sealed in there. Doesn't look like it would easily come out even after a lot of use. Hopefully Sony fixed this issue with newer batches (week 23)
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can anybody explain how to change it please!!!

It's been 3.5 months for me since I got the Z2 with dock and everything else. I haven't had any indications of the magnetic port coming loose and I think I figured out why.
When I remove my phone from the dock I don't pull it out vertically (assuming it's sitting on a table on the dock). I pick up one corner and try to angle it out of position till the magnet lets loose. Now I have no idea if that's actually what's helping it but it would appear so since I haven't had issues with it.
Of course it could just be caused by defective docks with too strong magnets but I guess we'll never know..

Related

nexus 4 q charger

I've been reading a couple of articles about the nexus wireless charger and was wondering is it compatible with our device?
Short answer no. N4 has it build into the phone, there is no such for us
If someone tries the touchstone mod, but that requires a lot of work and soldering, etc; not sure if it would even work either
Ehh yea that's alright with me really just a gimmicky product. Says wireless charging but really it has to connect to a wall outlet for power so really its just a kickstand for the phone. If it had speakers then maybe they would be on to something
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clago87 said:
Ehh yea that's alright with me really just a gimmicky product. Says wireless charging but really it has to connect to a wall outlet for power so really its just a kickstand for the phone. If it had speakers then maybe they would be on to something
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Click to expand...
Click to collapse
That would be wireless charging. You're not plugging it in, just the dock.
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nygfan760 said:
That would be wireless charging. You're not plugging it in, just the dock.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
But does it charge the device from a distance, or do you have to actually physically place the device on he dock? If it's the later, then it is most definitely not wireless. You may not have to plug anything into the phone, but if it can't charge without coming into contact with the wired dock, what's the point? I already have a wire that connects to the phone without a dock between it and the wall.
plaster said:
But does it charge the device from a distance, or do you have to actually physically place the device on he dock? If it's the later, then it is most definitely not wireless. You may not have to plug anything into the phone, but if it can't charge without coming into contact with the wired dock, what's the point? I already have a wire that connects to the phone without a dock between it and the wall.
Click to expand...
Click to collapse
In my case it is very convenient because I don't have tons of space at school, so my plugs are behind my bed, desk etc. and the power cord is tough to reach/unplug every time I need to take it somewhere. Also in an office type setting where you don't have to fumble through cords, and you can just let it sit docking and just pick it up and go. Techincally it is wireless, as you don't have to plug any wires into the phone.
I guess it's convenient when you don't like cords but me I would just by an extra charger or a dock and have for home or office use and one for the road which I sorta have already just need a dock.
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nygfan760 said:
In my case it is very convenient because I don't have tons of space at school, so my plugs are behind my bed, desk etc. and the power cord is tough to reach/unplug every time I need to take it somewhere. Also in an office type setting where you don't have to fumble through cords, and you can just let it sit docking and just pick it up and go. Techincally it is wireless, as you don't have to plug any wires into the phone.
Click to expand...
Click to collapse
Yeah, it would be convienient. Just too expensive for what it does.
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clago87 said:
I guess it's convenient when you don't like cords but me I would just by an extra charger or a dock and have for home or office use and one for the road which I sorta have already just need a dock.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
I find wireless charging is good for keeping your usb from taking so much wear and tear.

Benefit of magnetic charger?

I have pre-ordered the Xperia Z2 here in the UK and it does not come with the magnetic charger. So before I buy one, I wanted to know what the actual benefit or pro's of having a magnetic charger?
Fadeless said:
I have pre-ordered the Xperia Z2 here in the UK and it does not come with the magnetic charger. So before I buy one, I wanted to know what the actual benefit or pro's of having a magnetic charger?
Click to expand...
Click to collapse
The only benefit is that the phone can be charged without open the flap cover on the top left of your phone. The magnetic charger also avoids damaging the USB port in the long run.
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I would also add its probably much quicker to dock it than open the flap and pop in the cable
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+1 for not having to open flaps. I also like the idea of the phone not flying off a table when someone or a pet trips on the cable, and that the magnetic one should just detach easily.
pauley said:
+1 for not having to open flaps. I also like the idea of the phone not flying off a table when someone or a pet trips on the cable, and that the magnetic one should just detach easily.
Click to expand...
Click to collapse
i have the magnetic lead, and altho it does detach easily if cord gets pulled it will still move the phone a bit, so dont leave it near the edge of table lol
I personally think these chargers are a complete waste of money and pretty much rubbish. Cheaply made, horrible fit. I use them on several Xperia phones and one's phone never gets fully charged at a hundred percent with them. If not opening the flap is the only reason you buy these charger , Sony is laughing at you.
Sent from my Nexus 7 using Tapatalk
I think I'll put off buying one for now, doesn't seem to be that useful.
Fadeless said:
I think I'll put off buying one for now, doesn't seem to be that useful.
Click to expand...
Click to collapse
You can buy the dock. They work perfectly
Sent from my HTC One using Tapatalk 2
shook187 said:
I personally think these chargers are a complete waste of money and pretty much rubbish. Cheaply made, horrible fit. I use them on several Xperia phones and one's phone never gets fully charged at a hundred percent with them. If not opening the flap is the only reason you buy these charger , Sony is laughing at you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
i'm not sure how did u come to that conclusion.
I have been on magnetic cable since day1.
And Sony's original magnetic cable may i add. It is solid and well built and excellent fit on the strong magnet.
It charges to 100% as it should in the same amount of time as any usb cables.
and the reason why i have this cable both at home and office is so I dont have to open the flaps.
I used to have a Z and opening and closing the flaps is really a hassle.
not to mention that the rubber seals at the flaps get worn out over time
If any recommendation is needed, go get yourself the original Sony magnetic cables, and not third parties.
Saw many horrible reviews on third parties cables, as with shook187 input above, poorly made, took long time to charge etc
adamtan said:
If any recommendation is needed, go get yourself the original Sony magnetic cables, and not third parties.
Saw many horrible reviews on third parties cables, as with shook187 input above, poorly made, took long time to charge etc
Click to expand...
Click to collapse
Do you know where to get original Sony cables? From what I can tell, Sony doesn't sell them separately, only as a part of their docks. It's unknown if the cables you get from other sources are official.
adamtan said:
i'm not sure how did u come to that conclusion.
I have been on magnetic cable since day1.
And Sony's original magnetic cable may i add. It is solid and well built and excellent fit on the strong magnet.
It charges to 100% as it should in the same amount of time as any usb cables.
and the reason why i have this cable both at home and office is so I dont have to open the flaps.
I used to have a Z and opening and closing the flaps is really a hassle.
not to mention that the rubber seals at the flaps get worn out over time
If any recommendation is needed, go get yourself the original Sony magnetic cables, and not third parties.
Saw many horrible reviews on third parties cables, as with shook187 input above, poorly made, took long time to charge etc
Click to expand...
Click to collapse
Can you post a link for the original Sony cables, can't seem to find any.
I am considering buying a cheaper version of the dock, http://www.amazon.co.uk/Magnetic-De...9&sr=1-2-catcorr&keywords=magnetic+charger+z2 but not sure if its a complete scam.
JMonkeYJ said:
Do you know where to get original Sony cables? From what I can tell, Sony doesn't sell them separately, only as a part of their docks. It's unknown if the cables you get from other sources are official.
Click to expand...
Click to collapse
Fadeless said:
Can you post a link for the original Sony cables, can't seem to find any.
I am considering buying a cheaper version of the dock, http://www.amazon.co.uk/Magnetic-De...9&sr=1-2-catcorr&keywords=magnetic+charger+z2 but not sure if its a complete scam.
Click to expand...
Click to collapse
here u go. i got the exact same ones but got it locally in my country.
http://www.ebay.com/itm/Genuine-Ori..._PDA_Cables_Adapters&var=&hash=item417e8c2f98
The biggest benefit would be you never have to open the flaps when charging the device. That'll prevent the waterproofing from wearing out as easily, though Sony claims the flaps should last throughout the life time of the device.
Anyway I've been using the magnetic cable since day 1 and have had no problems at all. I'm using the official cable which is strong enough for you to pickup and use the phone while charging. It'll still detach or "rock" about if you move it but it's no big deal.
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cr0wnest said:
The biggest benefit would be you never have to open the flaps when charging the device. That'll prevent the waterproofing from wearing out as easily, though Sony claims the flaps should last throughout the life time of the device.
Anyway I've been using the magnetic cable since day 1 and have had no problems at all. I'm using the official cable which is strong enough for you to pickup and use the phone while charging. It'll still detach or "rock" about if you move it but it's no big deal.
Sent from my non-Apple device via XDA App
Click to expand...
Click to collapse
Where did you get yours from?
JMonkeYJ said:
Where did you get yours from?
Click to expand...
Click to collapse
I got it from someone locally. Not sure if you can find official ones online. And I've heard of 3rd party magnetic cables not working at all, so that's something to keep in mind.
Sent from my non-Apple device via XDA App
I use a 3rd party adapter that I attach on to the official charger that came with my z1, my experience of it has been nothing but positive being honest.
Sent from my C6903 using xda app-developers app
adamtan said:
here u go. i got the exact same ones but got it locally in my country.
http://www.ebay.com/itm/Genuine-Ori..._PDA_Cables_Adapters&var=&hash=item417e8c2f98
Click to expand...
Click to collapse
There's no such thing as a "Original" or "Genuine" magnetic charging cable from Sony, they're all 3rd party, the boxes are fake.
If the accessory is not listed on sonymobile.com then it's not genuine.
ali87 said:
There's no such thing as a "Original" or "Genuine" magnetic charging cable from Sony, they're all 3rd party, the boxes are fake.
If the accessory is not listed on sonymobile.com then it's not genuine.
Click to expand...
Click to collapse
LOL seriously, just because it's not listed its not genuine.
im not too sure how should i go about answering that
adamtan said:
LOL seriously, just because it's not listed its not genuine.
im not too sure how should i go about answering that
Click to expand...
Click to collapse
It ain't meant to be answered, it's a fact, not a question.
adamtan said:
LOL seriously, just because it's not listed its not genuine.
im not too sure how should i go about answering that
Click to expand...
Click to collapse
I don't think those cables are from Sony. Looks like fake.

Charging dock for $15.50

Is this Legit? Original or rip off?
http://www.amazon.com/Magnetic-Char...UTF8&qid=1400688926&sr=8-2&keywords=sony+dk36
From the pictures, the dock doesn't have SONY written on the top of it so I'm guessing fake. Seems to be a fair few of them on Amazon but if they do the job for half the price then I don't see a problem.
http://www.amazon.co.uk/VicTsing%C2%AE-Magnetic-Desktop-Charger-Charging/dp/B00JKCGVMU/ref=sr_1_3?ie=UTF8&qid=1400693081&sr=8-3&keywords=Magnetic+Charger+Dock+Charging
That one even seems to use one of the same pictures from your link, although the back connections are totally different.
KyleSforza said:
Is this Legit? Original or rip off?
http://www.amazon.com/Magnetic-Char...UTF8&qid=1400688926&sr=8-2&keywords=sony+dk36
Click to expand...
Click to collapse
Its not original Sony and it doesnt say the same as well. Secondly in original variant cable is not detachable which is bad and in this its detachable.
Pretty Reasonable.
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fatguy666 said:
From the pictures, the dock doesn't have SONY written on the top of it so I'm guessing fake. Seems to be a fair few of them on Amazon but if they do the job for half the price then I don't see a problem.
http://www.amazon.co.uk/VicTsing®-M...r=8-3&keywords=Magnetic+Charger+Dock+Charging
That one even seems to use one of the same pictures from your link, although the back connections are totally different.
Click to expand...
Click to collapse
I wonder if that data port also carries power. I could use that to charge my SW while the phone is on the dock at night without the need of a second/dual charger
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they're fake but work, the ones I bought are even spring loaded so it never stresses the magnetic port too much. Also came with 2 size tray adapters, although the larger size is still too slim for any cases.
Definitely does not carry data, only power.
Hasn't harmed my Z2 yet. I used Gravity Box to enable landscape mode on my lock screen, perfect for the bedside.
The second one linked has a short USB data cable(this is what I'm wondering if it also has power since magnetic connector is used to charge phone) & specific states to be used for data connection.
Sent from my D6503 using Xparent Red Tapatalk 2

Magnetic fall out

Hi guys im getting the z2 today but a thread really got me thinking bout the magnetic fallout on what it is? Does the phone charger port falls out? whats the deal can someone explain or possible link me to a photo or video to help me understand? Thanks
Yea sure.
http://forum.xda-developers.com/xperia-z2/general/z2-reall-bad-t2802154
http://forum.xda-developers.com/showthread.php?t=2770301
rule #1 never use knock off dock or cable
aeroman1 said:
rule #1 never use knock off dock or cable
Click to expand...
Click to collapse
I used genuine dock and it fell off. So bad quality they "fixed" it and the first time i tried it after repair it fell off again.
I have the genuine magnetic dock for my z2 and had one when I had the z1, never had any problems with either
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Magnetic charging adapters

Right guys I'm so ticked off right now. I bought two adapters. One a couple months ago. I lost it. Another one (the deff one from clove) a few weeks ago. I also lost that. Because they were both £10+ each its pissed me off a bit more.
My question is has anyone bought one which is good and has a strong magnet? I was considering these Sony cables that are on eBay, obviously fakes for the price they are but I'm not sure. What's your guys opinions?
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been using the magnector x for quite a while now and haven't had any issues
http://www.amazon.com/gp/aw/d/B00JEN5S6A/ref=mp_s_a_1_1?qid=1411846758&sr=8-1&pi=AC_SX110_SY165_QL70
Sent from my Xperia Z2 using XDA Free mobile app
Careful.....
.....
http://www.ebay.com/itm/New-Aluminu..._PDA_Cables_Adapters&var=&hash=item1e8ea39e32
Bought this one 4 month ago; works well but be careful not to attach it the wrong way!!!
It will instantly discharge your battery and/or a fried motherboard as happened to me here :
http://forum.xda-developers.com/xperia-z2/help/q-t2846982/post55359250#post55359250
Hi, I recevied a magnetic cable bought on ebay (10 euro). I tried it yesterday for the first time and after 6hours of charger the battery level was 52%. The magnetic connection is no strong and I think that cable doesn't work properly.
I will try to buy the adaptor suggest by @tonysunshine
i brought this one over 6 months ago works perfect only goes on one way says + / - on the plug if put on wrong way phone will turn itself off so not sure how MotoXoom fried his ?
+ goes at the top
http://www.ebay.co.uk/itm/Magnetic-...9H-Reliable-/201075389377?hash=item2ed106f3c1
i haven't used one myself yet. but a friend bought magnector x cable. and it seems to work pretty fine. magnet is strong charges quick. but not as fast as official dock or usb. but it seems pretty nice as most of the cases are not dock compatible.
http://www.amazon.com/Magnector-Per...qid=1411902689&sr=8-1&keywords=magnector+x+z2
I agree the magnector x is pretty good and the magnet is not all that bad, one thing to mention is that the magnector x is not compatible with all cases as the sides may disconnect the magnet.
My first one was the magnector-x but I found with that when I picked up the phone it would just fall off. Same with the deff. The problem I had with that is the fact that the charger wire seemed to be in opposite direction to the connector and therefore ended up not sitting correctly
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I don't understand what you people doing with these third party cables. don't you know that there is an original cable from Sony Coded EC21???
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Yeah which is not available in all regions. Otherwise I'd definitely get that. I firmly believe in using genuine accessories and not third party
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killalot said:
i brought this one over 6 months ago works perfect only goes on one way says + / - on the plug if put on wrong way phone will turn itself off so not sure how MotoXoom fried his ?
+ goes at the top
http://www.ebay.co.uk/itm/Magnetic-...9H-Reliable-/201075389377?hash=item2ed106f3c1
Click to expand...
Click to collapse
MotoXoom bought a charger cable that does not have the cut off feature or detects that the charge has been connected the wrong way. So he basically shorted out hsi phone because it did not cut out. This was NOT a magnector-x adapter
The cable i brought doesn’t have a cut off feature? The phone has it, if you put a positive on a positive the phone shuts off.
As far as I know there is no protection whatsoever except for the mechanical small asymmetry (look at the phone connector and compare the "lower" with "upper" plastic tabs).
Certainly there is no electronic protection in the phone. Some phones survived "reverse connection", some not.
I don't think it can be any electronic protection in the cable or charger; they are designed to give out 0.5-1-2A and certainly that are most likely enough to fry the phone. MAYBE some wimpy chargers aren't capable of that but it's better to assume all are dangerous.
Has anyone ever tried one of these http://www.ebay.co.uk/itm/161404030047?_trksid=p2060778.m1438.l2649&ssPageName=STRK:MEBIDX:IT or http://www.ebay.co.uk/itm/Magnetic-...lePhonesCasesPouches&var=&hash=item4d2641788c
Thanks!
Yeah, i have one of those at home... black and shiny blue when plugged.
They work. But i find the charging speed lacking.
well the magnetic charging lasted me a few weeks and now the magnetic charge port is slowly coming off! *sigh* this is most definitely the last sony phone i purchase
A|ex said:
well the magnetic charging lasted me a few weeks and now the magnetic charge port is slowly coming off! *sigh* this is most definitely the last sony phone i purchase
Click to expand...
Click to collapse
Can you tell us the "week" of the device? You can go under the right flap, there's some plastic tray (similar to the sim tray on the left) there should be the IMEI and some other info, including something like 14W15 (meaning for example 2014 week 15). I've heard the ones after 18 shouldn't have the "unglued magnetic port" problem.
But yes, I really had to get the device for the 2 feature missing on most other phone (waterproof with external no-flap-removal charging and lanyard attachment point) but the S5 would've been better in every other way. Including the fact that 5>2 and it seems it counts. Probably Z5 would be perfect, if we ever get to that.
I have a pain in the bum case on atm and it will some work removing it. I just had another look at the magnetic port and yes it can be completely removed by just the magnet. From looking at the port there appears to be two pins and what appears to be some glue in the middle.
Could I not just super glue the port back into the phone?
If I look closely enough I can see that pressing down on the magnetic port opens up a smallish gap which I would assume would let water in.
My magnetic port moves too if a push it (even a little). And it was supposed to be from the new fixed batches.
WTF Sony? Metal and glass phone, parts held together by spit.
tonysunshine said:
been using the magnector x for quite a while now and haven't had any issues
http://www.amazon.com/gp/aw/d/B00JEN5S6A/ref=mp_s_a_1_1?qid=1411846758&sr=8-1&pi=AC_SX110_SY165_QL70
Sent from my Xperia Z2 using XDA Free mobile app
Click to expand...
Click to collapse
I have this as well, it's the only adapter that actually charges my phone in my car. Even the stock dock doesn't work! Very good magnet as well.

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