Alcatel OT-983 BIG problems - Android Q&A, Help & Troubleshooting

So here goes,
Had this phone as a backup, worked fine till I bought some headphones for it. Audio was all fine till I got a call and I pulled the headphones out. Ever since then the audio never comes through the headphones, only the phones speaker. And I get no sound from receiving phone calls, nor do they hear me. Odd thing is, I downloaded a microphone app to test and it works fine.
My theory is, by pulling out the headphones when I received a call, it somehow corrupted something deep like the kernels as I have factory reset the phone, and flashed a stock rom using ROM Manager which loads the locked recovery on this device. (See other threads for that pain in the rear)
Hope someone can help before my poor budget backup faces imminent death by mazuma/envirofone

Bump
Anyone?

Related

[Q] No In-call audio. Suggestions?

Hello XDA!
First, some background: A few weeks ago, my phone went for a swim. I let it dry for a few days and turned it back on, but the phone wasn't very reliable (time would run slow, half the time I couldn't make calls, and the 3G wouldn't work at all). The touchscreen however was perfectly fine. So I found an eBay auction where it seemed like everything worked except the touchscreen. I bought it, and transplanted my touchscreen onto it.
Unfortunately, while most things work, I don't have any audio coming out of the front speaker, meaning I can't hear people when I call them or they call me, and if I call them, I can't hear the ringing that goes on before the person picks up. I read on some forums this was potentially a software issue, so I reflashed the latest RUU, and got nothing. I flashed KaosFroyo v24 and still have nothing.
My current work around is to wear my headphones all the time with it (which isn't TOO inconvenient, since I listen to Pandora a lot). The microphone works. The speakerphone works (since it goes through the speaker in the back).
Does anyone know if it's possible to transplant that speaker as well? It seems unlikely since I'm pretty sure it is attached to the motherboard...
Thanks!

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
Click to expand...
Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Click to expand...
Click to collapse
Same problem here?
Does any1 have any fix..Help needed!!!

others cant hear me during call\Mic not turning on?

This issue has suddenly appeared. I have tried stock rom (nordic) CM9 and different aosp roms and also different modems, but the problem always returns after half a day or something.
So I can factory reset my phone, make a couple of calls and everythings fine for awhile but then suddenly no one can hear me during calls. I mean there is no sound at all, dont think the mic is turned on. The sound can start to get poor (like im on speaker and far away from the phone) til it doesnt work at all.
I have testet the microphones using voice recorder and taking a video and everything works fine, so i refuse to belive that the mic is faulty. Although its even weirder that the problem still persists after multiple full wipes (format system, cache, data, dalvik) different roms. Probably flashed stock rom with odin 3 times now and the problem is still there. I am now running fully stock non rooted, ive reset the custom binary counter and im ready to send the phone in for repair.
Unless the community can help me out ? any replies are appreciated!
Thanks!
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
fliptrick said:
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
Click to expand...
Click to collapse
Yes. Regular voice calls use the lower mic, speakerphone uses the top mic. So it sounds like either something is blocking the lower mic, or the lower mic has failed. If you're comfortable opening the phone up yourself, you can try re-seating the rubber housing that is on the lower mic yourself. If not, take it to a service center.
Returned from repair
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
fliptrick said:
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
Click to expand...
Click to collapse
Bump..... anyone???
Hmm. Maybe the rubber housing on the mic slipped after the first call, and is now blocking the mic. Or the part failed again. Or did you maybe put a case on the phone after the first call?

L9 from metropcs no sound at all.

my lgms 769 looks brand new, everything works except you cannot hear any sound, not in speaker, not in ear piece, not in headset, not in calls not when playing videos,. not in setting , not in alarm...
you get the picture, completely mute.
so is is a hardware problem?
i dont think so all these parts cannot fail at the same time
is it software?
i reinstalled the firmware using lgmobiletool many times with same issue.
i searched all the threads related to this problem without luck.
plz any help of any kind!

Question Speaker not working

Hi guys,
Whenever i use the speaker, whether its on the phone or using duo, i sound terrible to the other person. i sound very far away and i sound like im underwater are things im being told, they cant understand me but i can understand them perfectly. this doesnt happen when i dont use speaker. i tried calling T-mobile to replace my phone but, not kidding, they hung up on me 3 times, seriously, and when i went to the store they said i needed to go to ubrakifix, which i did and they didnt help me. has anyone else had this issue? were you able to fix it? any help would be appreciated. Thanks!!
Most likely its the phone case. I noticed some of the earlier phone cases that came out, it blocks the top microphone port. Which is what it uses when on speaker phone mode.

Categories

Resources