[Q] Took pictures in pool, screen began to flicker and died - Xperia Z2 Q&A, Help & Troubleshooting

Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?

Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.

HugePotato said:
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
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Click to collapse
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.

rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?

HugePotato said:
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
Click to expand...
Click to collapse
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app

rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
I will send it to them as fast as I can.
Envious_Data said:
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, Sony actually says that you can use the phone in the following wet and dusty conditions:
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Click to expand...
Click to collapse
Source: Click here

Nice find Kevin. In this situation they think I should repair your phone. However, Z2s have manufacturing defects that make those port seals no really tight and when they aren't water gets in. That voids the warranty. Logic is strong with Sony. Mine still hasn't come but when it does, hopefully tommorow, I will take it to a Sony Centre to make sure it is water resistant.

I sent mine back to a service center through my carrier 2 weeks ago. Today I got a new one without paying anything for it I also think of taking it to a Sony Center to check if it's water resistant.

same problem
Kevin433 said:
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Click to expand...
Click to collapse
Hi, I have the same problem as you the phone was working though the screen wasn't, I called sony they told me to do a software update and that didn't work, I currently have it in repair, I did tell sony though I'm not paying for the water damage as I had the waterproof covers closed and double checked of that... I am a Sony fan so hopefully they won't let me down

Related

[Q] Galaxy S 2 always thinks it's plugged into USB

I am pretty sure this is a warranty claim but I wanted to run it by the community. Excuse any poor typing I'm literally on a mountain right now.
I think some moisture got into the bottom port. My s2 always thinks it's plugged into a computer. I get samsung kies connection prompts when I get into the os and battery usage tracker shows the phone as charging when I look at usage with wild spikes up and down. Can't toggle USB dev mode because it always tells me to remove USB cable. Luckily I got a tibackup just a few days ago that I offloaded to my memory card.
When I power it down I immediately get the green battery showing it's charging. In a few seconds it starts flashing between that and a battery with a temperature gauge and a exclaimation point.
Only way to get her to turn on is by plugging into a power source and holding down power.
Did a factory reset same problem. Won't be able to reset the kernel till I get home in 10 days.
Any ideas or straight back to phones 4 u warranty claim? If water damage then insurance claim ( loved my baby. Thanks
mate please in case you returned it tell me if they accepted it. I have the SAME problem :|. please tell.
Get some rubbing alcohol solution (Isopropyl alcohol) from your local pharmacy.
Pour it into a bowl.
Remove the battery cover.
Remove the battery.
Dip your phone into the bowl, and swirl it around.
Place on an air conditioner to have the alcohol and water sucked out from the dehydrated cool air conditioned air for overnight. If it is winter, put near the heater which also has dehydrated warm air.
Place battery into phone.
Turn phone on.
See if you have the problem again.
No, I am not joking.
http://en.wikipedia.org/wiki/Isopropyl_alcohol
I'm having this same exact issue - I've even had my phone unplugged for about 2 hours, yet when I go to battery status, it says it's only been on battery for 2 seconds... how did your warranty replacement go?
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
netchip said:
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
Click to expand...
Click to collapse
had it sealed in a ziplock bag, so no outside water got in - perhaps it got too hot in the bag or there was moisture in the bag when it was sealed? (I should've put in some silica gel or something..)
Hello,
Sorry for going MIA.
Basically I returned this to phones4u, sent it in, and they processed a warranty replacement. They didnt say anything luckily about water damage but I think its because on a rainy day some water got into the bottom. From what I could tell they cleaned up the connector at the bottom with alcohol or something - it was spic and span when i got it back and the phone worked ok.
Side note, I recieved it and saw they scrached up my phone pretty good so i complained and sent it in a second time. Recieved it and the scratches were gone, but to do this they did a new screen replacement.
THe new screen had a bright red stuck pixel. I thought I could live with it but it drove me nuts as my original screen was perfect. So i went back to phones 4 u and sent it in a third time, this time they're saying they will just give me a swap. So although the problem was fixed a mess ensued and now i'm sitting around waiting for my "swap" and next surprises with dealing with them.
THey have been ok though I'm almost sure there is water damage on that phone but they dont seem to have picked up on it, i hope i can get it swapped and then dont have to worry about water damage again.
Cheers.

[Q] Water Damage,wont switch on

Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
You could try the hair dryer trick..
Swyped from HTC Desire S using XDA Premium
Let it rest more. I dropped my laptop into water in the bathtub, not full of water, but the water was on. Waited two weeks and laptop was fine, no rice was used btw.
Sent from my Samsung Galaxy S II using the xda premium app.
The rice trick should have done it, I recommend it often, but I fear you may now have damaged the phone by not leaving it long enough and subsequently putting it on charge.
Also note, most phones have water damage litmus indicators in now so your warranty is screwed too.
Sent from my GT-I9100 using Tapatalk
alias_neo said:
The rice trick should have done it, I recommend it often, but I fear you may now have damaged the phone by not leaving it long enough and subsequently putting it on charge.
Also note, most phones have water damage litmus indicators in now so your warranty is screwed too.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Depends really, you can insure a phone at most stores these days and they will replace it regardless if you do. If your household insurance is all risk, this will cover your phone as well. (note both options costs extra money a month)
But if he does not have any of that he is indeed screwed.
Also, when dropping a phone in the water remove the battery and let it dry for at least 1 week. prefered 2 weeks. Do it in dry rice or with those moist absorbing packs you find in shoes and **** these days.
It's very possible only your battery is dead, considering the phone switched on fine and it's only the charging that doesn't work. Buy a cheap battery off ebay and try it out.
I think you might be right, If the phone would have been a goner it wouldn't have started at first.But i just cant find the water damage indicators on battery or phone,just to check if i can get it repaired through warranty
Syrellaris said:
Depends really, you can insure a phone at most stores these days and they will replace it regardless if you do. If your household insurance is all risk, this will cover your phone as well. (note both options costs extra money a month)
But if he does not have any of that he is indeed screwed.
Also, when dropping a phone in the water remove the battery and let it dry for at least 1 week. prefered 2 weeks. Do it in dry rice or with those moist absorbing packs you find in shoes and **** these days.
Click to expand...
Click to collapse
Well i guess ur right.Its not the first time my phone got water damaged.In past my HD2 actually sat in water for much much long time but then i kept the phone near heating for 4-5 days and it worked perfectly well.
(although the damage indicators turned red)
chelseafan said:
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
Click to expand...
Click to collapse
Hehehhe you are so dumb man ;-)
tooo sad
Do you know where are the water damage indicators on GS2 ??
chelseafan said:
I think you might be right, If the phone would have been a goner it wouldn't have started at first.But i just cant find the water damage indicators on battery or phone,just to check if i can get it repaired through warranty
Click to expand...
Click to collapse
I'm just speculating about the indicators on the sgs ii, it's common practice for other manufacturers to use them, often in plain sight. The gs ii, may not have any but if it does they're probably inaccessible inside.
Best bet is to examine some tear down photography. Maybe ifixit has one?
Sent from my GT-I9100 using Tapatalk
Uncooked rice is inefficient. Not sure why people use that when they can use either silica gel or desiccant, both of which come when you buy certain dry foodstuff or PC cases/computer parts/cameras (or you can buy it from the camera store). Is it worth saving a few dollars and risk the water being in your phone for that much longer?
alias_neo said:
I'm just speculating about the indicators on the sgs ii, it's common practice for other manufacturers to use them, often in plain sight. The gs ii, may not have any but if it does they're probably inaccessible inside.
Best bet is to examine some tear down photography. Maybe ifixit has one?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
http://www.ifixit.com/Teardown/Samsung-Galaxy-S-2-Teardown/5861/1
Do you see any water damage indicators ?
chelseafan said:
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
Click to expand...
Click to collapse
Hello everybody...
I'm almost in the same situation as chelseafan...
GS2 dropped in the water, switched off, tried to dry it with my hairdryer, then successfully switched on. Everything seemed to work just fine, but then it suddenly died and I couldn't turn it on again.
I probably didn't wait enough to let it dry (a couple of hours) and now it's in a box with rice and silica.
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Thanks to everybody!
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Nope water damage is chargeable .Indicator somewhere under the camera area .
jje
JJEgan said:
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Nope water damage is chargeable .Indicator somewhere under the camera area .
jje
Click to expand...
Click to collapse
Thanks jje, I'll try to let it dry some days more and then we'll see... Maybe I'm lucky!
Speaking from experience, rice works, but overnight is not enough, should have left it longer, next mistake is powering it on and charging it, water and electricity do not mix, that may be the stick that broke the camels back, but I hope not in your case.....
sachilleas said:
Link in orriginal post to ifixit
Do you see any water damage indicators ?
Click to expand...
Click to collapse
As I see it in the pictures there are two Water Indicator stickers in the phone.
1. In de corner of the battery compartment, down to the right
2. In de back housing, not the battery cover, between the small camera window and the speaker opening.
You can see them in the pictures 1 and 2 of Step 4.
Apparently Samsung uses white stickers with blue/purple crosses on it. They are about 3 by 3mm.
I've been lucky! After 3 days turned off and closed in a box with plenty of rice and silica, my GS2 is back and working perfectly! No issue detected so far!
So, a little list of suggestions after my bad experience:
1- GS2 is NOT waterproof
2- the fastest you take it out from water the best chances to have it working again you have
3- take out the battery as fast as you can and don't turn it on
4- silica and rice worked just fine for me, but be patient, you will need at least 3-4 days
5- be perseverant: after one day of treatement I couldn't switch on my GS2, but atter 3 days everything was ok!
Hope this will help others!
Sent from my GT-I9100 using XDA App

PLZ help

I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
perromatic said:
I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
Click to expand...
Click to collapse
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
motherboard is death
perromatic said:
I went swimming with my xperia Go ........
Click to expand...
Click to collapse
why?
This does not belong in development.
Thread moved
Reck1993 said:
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
Click to expand...
Click to collapse
yes i made sure that it was sealed..........but water still got in
and now it wont turn on no matter what i do
go to sony service center, tell them like that.
if properly sealed and water got in, then sony have defect.
or try emailing Sonymobile
FXP said:
motherboard is death
Click to expand...
Click to collapse
i dont think the board is dead because it flash with pc companion......and it is able to go in quick boot mode ..... only problem it as is that it doesn't want to start up
is there another way to flash the Xperia go other than with PC Companion
flashboot / fastboot
mirhl said:
flashboot / fastboot
Click to expand...
Click to collapse
i cant access the internal sd card and i dont think it will read a external one like that........so how would flash it
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
MadManMark said:
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
Click to expand...
Click to collapse
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
crickyo said:
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
Click to expand...
Click to collapse
its very much dry...... i just dont know y it wont turn on
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
crickyo said:
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
Click to expand...
Click to collapse
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
perromatic said:
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
Click to expand...
Click to collapse
i know that its more likely that it would be an hardware problem but i am just wondering if there is a possibility that the water might have damage the firmware...
no it shouldnt , im sorry to say your phone is probably useless now unless its something youve done while disassembling like broke a flex cable etc unless sony replaces it or you find the faulty component your stuffed!

[Help] Sony Xperia U ST25i Bricked by Water Damage

Hi there i'm just posting here as my girlfriend got her Xperia U last month and up until last night everything was fine until she went to the toilet and it fell out her jacket pocket, down the toilet >.>
So she came waltzing out saying what happened, it was still working after it had been down the toilet but the touch buttons starting going, funny? If that's the right word? So I told her to remove the battery, and the sim but then I wanted to try and see if it worked, I place just the battery inside and booted it up and it would first vibrate, show the sony logo, proceed to the Xperia logo, and then the screen would go black and repeat the process (Bootloop). So I thought to place it in an airing cupboard or wrapped in tissue on a radiator just to see if anything happens, to help dry the inside out or something like that, but now the phone doesn't even turn on, and I plug the device into the USB charger or my laptop and nothing happens.
I've had it on charge 30-45 minutes and it's not booting, but whilst it was on charge I could see a faint pink/red led light to the right of the Sony logo at the top?
If you are reading and want to know, this hasn't been rooted or flashed in any way or form, I updated the device a couple weeks ago via Sony PC Companion to get the new software update Jellybean and this succeeded fine and improved the device performance.
Thanks for reading
You shouldn't have turned it on, there is a chance that it's permanently broken because of shorting.
You could try to open the phone up and get some 99,9% alcohol and then use a brush to get the parts which are affected cleaned.
Also next time if you get your phone waterdamaged you should put it in a bag of rice and then wait for about 2 days and see if it works. The rice removes the liquid inside the phone and it might work.
How in the world did you get an official jelly bean update for Xperia U? :|
Sent from my LT22i using xda premium
If an electronic device drop in water, do not try to turn it on, remove battery as fast as you can.
devstaff said:
You shouldn't have turned it on, there is a chance that it's permanently broken because of shorting.
You could try to open the phone up and get some 99,9% alcohol and then use a brush to get the parts which are affected cleaned.
Also next time if you get your phone waterdamaged you should put it in a bag of rice and then wait for about 2 days and see if it works. The rice removes the liquid inside the phone and it might work.
Click to expand...
Click to collapse
mharis05 said:
How in the world did you get an official jelly bean update for Xperia U? :|
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
I understand and I take your advice for future reference after researching I seen a post from someone relating to my model and that I should try using Sony's Update Service software, not the PC Companion. I followed on screen instructions and my device is now back up and running running on 4.0.4 (sorry if I called it jellybean I am clearly senseless). Everything is working perfectly fine apart from the wi-fi, there is a widget on the homescreen which allows you to turn off services like (data, sync, wi-fi, bluetooth etc etc.) and the wi-fi in the widget is turned on and looks as if it's scanning, when I go into the Settings, the on/off button for bluetooth is highlighted (allowing me to select it on/off) but above that is wi-fi, which is not highlighted, but when I select it, it then opens up and says 'turning on wi-fi' and just remains at that stage.
I kind of gather the water must of damaged the wi-fi component or I may be wrong, is there anything I can do?
Cheers.
The phone might break a while after the water because of corrosion, u should put it in rice or open it up and clean it.
devstaff said:
The phone might break a while after the water because of corrosion, u should put it in rice or open it up and clean it.
Click to expand...
Click to collapse
Thanks for your advice it's really appreciated I think the best we can do is find out if we are covered as this is a contract phone, I'm just worried they might turn round and say 'Well it's your fault, you dropped it in the water.' lol, but we'll see eh?
Thanks again!
LevsOG said:
Thanks for your advice it's really appreciated I think the best we can do is find out if we are covered as this is a contract phone, I'm just worried they might turn round and say 'Well it's your fault, you dropped it in the water.' lol, but we'll see eh?
Thanks again!
Click to expand...
Click to collapse
They wont fix it, youvwill have to pay to get it fixed. The water indicators is already messed up by the water and I bet it have staryed to get a bit weird inside too.
Sent from my Nexus 7 using Tapatalk HD

[Q] Dead phone after pool Water

Hello everyone , sory if someone else posted a similar thread but i am a bit disparate. :crying:
I brought the phone in the pool , after a few foto made under water i noticed condensed water in my fotocamera (back). I didn't turn it off , and the phone has continued to work for other 6 hours. During those 6 hours i traied to make some 4k videos to make him hotter enough for vaporize the camera's condensed water. After almos 6 hours i found the telefon in my pocket shut down by himself and i repeatedly traied to turn it on , but just didn't response. I put it in the rice for almost 6 hourse and still no response from the opening button. I traied to press volume up + down + power button and i heard a vibration, but no response from the screen neither from the notification led. Alse the pc connection with the usb cable don't work.
1) I want to know if i can take out the wather from the camere in some way.
2) I heard a about xperia z2 water sensor that turn red when the water enter from the flops , can some one tell me if this is true and where are those sensors?
3) I still have the waranity if i rooted maintening the bootloader closed? i also saved the key of the bootloader
4) if the water entered from the camera or anywere else but not from the flops i still have the wranity?
5) is there any way to resurrect it?
6) if my wranity is void , does it make sense if i open it manualy and i dry it with rice from inside?
I wanted to put some photos but i can't just spam around
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Kocayine said:
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Click to expand...
Click to collapse
if it doesn't even boot , do you think is any chance to make it able to boot again?
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
Do not try to boot it or charge it.Leave it in rise for 48h as my colleague said.Than try to boot / charge.
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
whiteblazer01 said:
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
Click to expand...
Click to collapse
after 24 hours the condensation disappeared, but i can't turn it on
i tried to charge it , and the chargen does not event get a bit hotter (like when you normali charge it)
i don't know , maybe i'll let it there for other 2 days and after if nothing happens I'll take for a wranity try
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
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Click to collapse
I had similar experience with my Z.
It didnt respond at all when off charging but when charging it just went straigt into fastboot mode. I could wipe the phone and factory reset it but not get past fastboot mode.
I had it in rice for daaays to no avail then suddenly, after leaving it on the table for a week, it booted. Worked ok for some days but then it mysteriously went into this coma again and then i bought the Z2.
So yeah, I also figured there was no way it was gonna return but it did.. So weird!
I'm not taking this phone near water, though. Watertight, my arse!
EDIT: BTW, you should avoid connecting it to power, mate.
7115
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
4bottiglie said:
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
Click to expand...
Click to collapse
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Kocayine said:
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
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Click to collapse
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
4bottiglie said:
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
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Click to collapse
From what I can read, it depends on where you live.
Just contact Sony.
Kocayine said:
From what I can read, it depends on where you live.
Just contact Sony.
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Click to collapse
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
4bottiglie said:
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
Click to expand...
Click to collapse
Exactly.. and it must be faulty flaps

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