Bought a new ultra 2 months ago plus a decent case that I used from day one. This weekend I BARELY crouched while having the phone in my pocket, and voilá.
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It looks like it bent right in the middle of the phone where the power button is. I did not remove the ASF and im not sure which cracked: the glass, the touchscreen or the ASF.. or all of them. Phone still works although i cant use the display, it feels like the touchscreen is fine but the glass or ASF is pressing against it. Its the first time I face this kind of issue with a device, what should I do? Will Sony's warranty cover it? If not how much can this replacement cost? Should I relock the BL before taking it to the SAT?
Cover used while in pocket:
Relock the bootloader and try getting it fixed through warranty. I don't think it'll cost you anything and my buddy had that happen and they sent him a brand one.
Sent from my C6833 using XDA Premium 4 mobile app
I've just been notified that Sony's warranty wont include my broken glass and they are asking for 230€ to get it fixed. A phone I bought 3 months ago for 350€. This is terribly frustrating, I didnt want a 600€ phone.
Can anyone advice me what is my best option? Fix it or get another model? Is it possible to sell the broken one for spare parts or similar? The phone is working, I can use it with a OTG mouse. Its the glass that is messing the display.
Thank you.
save your money and find some device that suite your needs and buy it... I would never pay that money to get the phone repaired.
Sell it for spare parts might..perhaps work. Try ebay or something ...or hook it up to your tv with mhl and otg and turn it in to a android computer or something I dunno. Perhaps with a bluetooth keyboard, remote control or mouse
you could try and replace the screen your self, there are a few bod around that have done it
It's disappointing - although not unusual, I guess - that Sony seems so inconsistent in how it's handling warranty cases. It seems obvious that this is a design fault with the phone (some or all) when so many people claim it happens all too easily. pemell had the exact same thing happen, the retailer wanted cash to fix it, and Sony took the cost after being notified of that. Could you try your retailer, or try again with Sony?
blueether said:
you could try and replace the screen your self, there are a few bod around that have done it
Click to expand...
Click to collapse
here is the part if op would be interested... quite expensive tho ...more than sony charges for the repair if someone can not able to find it to a lower price?
http://stellatech.com/sony-c6806-xperia-z-ultra-front-cover-lcd-touchscreen-(black),a,en,816117.html
http://stellatech.com/sony-c6806-xperia-z-ultra-front-cover-lcd-touchscreen-(white),a,en,816118.html
SÜPERUSER said:
here is the part if op would be interested... quite expensive tho ...more than sony charges for the repair if someone can not able to find it to a lower price?
http://stellatech.com/sony-c6806-xperia-z-ultra-front-cover-lcd-touchscreen-(black),a,en,816117.html
http://stellatech.com/sony-c6806-xperia-z-ultra-front-cover-lcd-touchscreen-(white),a,en,816118.html
Click to expand...
Click to collapse
I think I've seen cheaper
OT
what they do have that I may get is "Sony D5503 Xperia Z1 Compact - Sim Card Reader"
I picked up a very cheap ZU that was sold as 'no service' and I thought it might just need a reflash - but not so.
Hey man, I just wanted to ask if you had any screen protector on this??
If not I would recommend Tempered Glass, it might have just saved your phone even though this didn't break on impact, just by bending over which is really odd...
Related
So I managed to crack my screen today right after waking up and dropping the phone. I looked on Dealextreme and it has a replacement case for the whole phone.
MY question is that does that dealextreme case also include the glass screen. Also is there somewhere else I can just buy the screen?
Thanks.
If I understand correctly it is your digitizer that is cracked..
Replacing the touch digitizer is possible but quite a technical thing to do...
TimMun said:
If I understand correctly it is your digitizer that is cracked..
Replacing the touch digitizer is possible but quite a technical thing to do...
Click to expand...
Click to collapse
Oh man, that sucks for me. I am a nerd so I can open stuff up and put it back together. But this drop is going to cost me.
mackdaddy187 said:
I am a nerd so I can open stuff up and put it back together.
Click to expand...
Click to collapse
They have digitizer screens for the X10 on eBay:
http://shop.ebay.com/i.html?_nkw=xp...+screen&_osacat=0&_trksid=p3286.c0.m270.l1313
Get yourself a new digitizer including front cover. Because its really hard to get the digitizer of. It will only cost you 65 on ebay.
I fixed my diamond 2 last time Works perfect now. Not that hard! Take some time and beers
Cheers
guidonno said:
Get yourself a new digitizer including front cover. Because its really hard to get the digitizer of. It will only cost you 65 on ebay.
I fixed my diamond 2 last time Works perfect now. Not that hard! Take some time and beers
Cheers
Click to expand...
Click to collapse
Yup ordered a digitizer yesterday for 60 + 15 shipping to canada. I don't trust ebay or paypal much so I pay straight off the credit card. Anything goes wrong I can file a dispute.
I think i 'll buy also a new digitizer because my screen has a lot o scratches. But is there any x10 disassembly video. I searched youtube and i found nothing
It's not really that hard tbh i just replaced my whole phone (case,screen,digitizer) the only thing you need to be extremely safe with is the flex cable to the front keypad.
Heres what phone phone looked like
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try ebay, i'm sure its on there, sux for you..
xalikoutis said:
I think i 'll buy also a new digitizer because my screen has a lot o scratches. But is there any x10 disassembly video. I searched youtube and i found nothing
Click to expand...
Click to collapse
Here is a complete disassemble guide.
http://forum.xda-developers.com/showpost.php?p=6368979
make sure when you are handling the digitizer, to no touch the back of it. Finger oil is a ***** to take off. Use gloves.
OK about 6 months ago my I dopped my phone, cracked the touch glass, so I ordered a new white case and glass (they were never sold here by telstra in white). So the day I get my phone back I go down to a house I am renovating after work to do some more renovations. about midnite some low life sneeks in the back door and steals my phone off the counter while I was at the other end of the house.
Well today a friend brought a white phone into my work to have repaired- and what do you know its my phone (I still have the box with imei number under my desk).
Upon opening battery cover I see this - can anyone tell me what has been ripped out from the top left and if it can be replaced / fixed (the phone boots but I need to flash it before I can put a sim card in it):
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So can anyone tell me what is missing and if I can fix it / buy a replacement?
it is only a cover ( for speaker )
if your hw speaker is working its not a big deal just cover it up with the back case.
yeah theres nothing missin
i took that black cover off mine a while back and theres nothing there
but dont u think its weird that there is nothing under it?
why cover up something that isnt even there? i am thinking that SE planned to put something in there, but didnt in the end... just my opinion
nah seems to me its like a service panel like its a space to get to the motherboard easier
I guess its the compass try they maps and if the comapass works because its cover is removed
Cheers
Sent from my X10i using XDA App
Bte get a light metalic magnetic thing near this part and it will stick to it. Its the compass for sure, its there but it hasn't to be a moving part.
Sent from my X10i using XDA App
jihwaan said:
OK about 6 months ago my I dopped my phone, cracked the touch glass, so I ordered a new white case and glass (they were never sold here by telstra in white). So the day I get my phone back I go down to a house I am renovating after work to do some more renovations. about midnite some low life sneeks in the back door and steals my phone off the counter while I was at the other end of the house.
Well today a friend brought a white phone into my work to have repaired- and what do you know its my phone (I still have the box with imei number under my desk).
Click to expand...
Click to collapse
Some friend!
-PiLoT- said:
nah seems to me its like a service panel like its a space to get to the motherboard easier
Click to expand...
Click to collapse
that would be a waste of space, if u ask me
but compass could really be there, and this empty pocket is like some protection for it to work properly.
dragoonxy said:
that would be a waste of space, if u ask me
but compass could really be there, and this empty pocket is like some protection for it to work properly.
Click to expand...
Click to collapse
+1
Sent from my X10i using XDA App
Wow man talk about luck!
Hope everything works again.. are you planning on giving it back
So I'm curious what happened to this situation with the "friend" who brought the phone in. Did he confess he stole it from you, whether or not he knew it was yours, or did you confront him? Or did he bring it in for someone else maybe? I know I would be pissed at someone, especially a friend, if they stole my phone. Not to mention that you just fixed the damn thing. How long did he have it? I would be grilling that thief. "Why did you take my phone?" "Why the F#[email protected] is the cover off the back inside, your obviously not a phone technician or you wouldn't be bringing it in?!" "What kind of person steals someones phone?" and the final thing to say, "Come by my house later, I have a surprise for you."
its the speaker, Mini also have this mesh thing, it is used to cover the diaphragm of the speaker. it also in line with the speaker outlet. but on your unit only the mesh was gone.
this diaphragm protect it from dirt build up. So without this it will still work but have a possibility to have dirt buildup.
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I only had this since march. I fell asleep using it and woke up seeing this. I'm sure you can guess what happened... :-(
Sent from my ADR6400L using Tapatalk
You rolled over it?
chulri said:
You rolled over it?
Click to expand...
Click to collapse
I think yes
i think, they won't do it..
You did this (when you sleep, but you did it).
I'm sorry but maybe you can deal with the archos guys
Yes. I rolled over it. And I was planning to factory reset and sell. I was gonna put it toward the huaweii s7 slim. I believe archos will repair it for a fee.
Sent from my ADR6400L using Tapatalk
warranties
this is why it is usually worth it to get an outside warranty, like through squaretrade, that includes accidental damage. hopefully archos is willing to do the replacement.
@iflip hello m8, have you heard anything from archos? I just cracked the "glass" of the screen by accidentally dropping my phone on it very poor quality but anyway my fault... no the touchscreen doesn't work for the whole screen anymore
how much will it cost or is there a way for me to replace it by myself?
if screen is cracked then they wont replace. i've been told this by the uk / euro returns team/support line
if the screens touch screen is no longer working but the screen isnt physically damaged then i see no problem in getting it replaced under warranty.
Archos dont offer a repair service, they just replace the faulty units after doing some basic checks on it. pretty sure they dont do anything to it. ie they replaced my first unit which no longer powered on even though it had SDE on it, guess they dont have the means to get it up and running to an extent to check for that. or they dont care.
check the picture attached.
the foil on top is not harmed, but the (plexi?)glass below has two big and a couple of little cracks. the lcd screen is still working perfectly but the touchscreen only works on the left third
edit: my phone fell right on the aluminium border, right above the first letter "e" of "internet"
its obvious accidental/user damaged. its not a fault thats just developed (no matter how crappy the quality of the glass is.. thats something that you'd have to fight over!)
therefore they'll just tell you to go away. give it a go though, you never know. but seeings as they just replace not repair , they'd be ££ out of pocket on sending you one when you caused the damage.
@funky I wrote "I just cracked the "glass" of the screen by accidentally dropping my phone on it". I know it's my fault
and I asked:
"how much will it cost or is there a way for me to replace it by myself?"
no answer so far.
i know.. i was just saying.. i wasnt trying to be patronising or saying that you were trying to pass it off as not accidental.
if you are uk/europe they wont replace or fix, end of. unsure what the procedure elsewhere in the world is, but seeings as they are made in france I doubt it would be any different elsewhere.
You can buy replacement screens with the touchscreen aspect on it already, i'm sure i've seen postings either here or archosfans (seems to be down at mo) with someone who found a model of touchscreen lcd which is compatible/same as whats in the units.
think it cost about £70 though so might not be very cost effective
personally i'd just use keyboard/mouse/hdmi out and save up for a new (different make) one.
you can change the screen by yourself here:
http://forum.xda-developers.com/showthread.php?t=1083312
ANY screen damage is not covered by Archos warranty. They don't repair/replace anything that has to do with the screen.
About the only thing that they would cover is if the backlight died. Even that they would only cover if you hadn't ever opened the case up, because then you could have caused damage to it from the inside.
They will replace the device if the screen has mfg defects but not for anything like cracks/nicks.
I droped my phone... Glass is broken but toch screen works fine
Now i am wondering, what do i need to replace? Is it only the screen or do i have to replace also Touch Screen Digitizer?
Does anybody have some experience with this?
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I put some tape on the screen so i wont cut my fingers
E.R.Y. said:
Glass is broken but toch screen works fine
Click to expand...
Click to collapse
When you say this, I would expect that the Touch Screen Digitizer to be okay.
It looks like something ran over it. How far did you drop it from?
from first floor, of the stair...
I would take it to a repair shop and see what they say.The screen etc is stuck to a metal plate(you see the edge of it around the screen).
Take it to a couple of places and get quotes.
Sent from my GT-N7000 using xda premium
Try Samsungservices
E.R.Y. said:
I droped my phone... Glass is broken but toch screen works fine
Now i am wondering, what do i need to replace? Is it only the screen or do i have to replace also Touch Screen Digitizer?
Does anybody have some experience with this?
I put some tape on the screen so i wont cut my fingers
Click to expand...
Click to collapse
In Sweden samsungservices will replace the screen for about 100USD (shipping included). I do not no if this is an international offer, but it's woth checking. If it makes you feel any better my new Note 2 looks like that.:crying:
Mine is also cracked, Samsung told me they would replace it for 140€, since they always have to replace screen and digitizer (its impossible to separate them), I looked in many other places and they always told me 190€..
Mine has just a little crack, so I don't mind using it like this, maybe one day I will replace it.
In the netherland they offerd 195 Euro's
I have read topics where they only replace the glass. I have to do it my self, that is not the problem. But need to be sure what to replace..
I am not offering my phone to a samsung service, its to expensive. Tnx for the replies.
E.R.Y. said:
In the netherland they offerd 195 Euro's
I have read topics where they only replace the glass. I have to do it my self, that is not the problem. But need to be sure what to replace..
I am not offering my phone to a samsung service, its to expensive. Tnx for the replies.
Click to expand...
Click to collapse
I also thought of doing it myself, I searched on ebay and its also expensive, because you have to buy both, this video has shown me why:
http://www.youtube.com/watch?annota...&feature=iv&src_vid=65pvAINg2ME&v=es8gezSdKv4
It hurts to look at the phone and the screen is cracked, doesn't it?
E.R.Y. said:
In the netherland they offerd 195 Euro's
I have read topics where they only replace the glass. I have to do it my self, that is not the problem. But need to be sure what to replace..
I am not offering my phone to a samsung service, its to expensive. Tnx for the replies.
Click to expand...
Click to collapse
If you are not buying a replacement screen kit then just leave the phone as it is.Your going to end up making it worse.
If you think you know better then get the outer glass and try to remove the old one.If underneath is not broken and you stick the outer bit back on,and it works then youve saved money.
You can then come back on here saying how clever you are.And check a few threads about screen replacement in the general section,as there was a clown saying he had managed it.Cant remember his name but he was posting links to a naff you tube offering.He called himself "cadburyfudge"......or some name chocolate based.
Sent from my GT-N7000 using xda premium
I lost it and can't find it anywhere on web!! It's full of $hity useles capacitive stylus but if looking for genuine Sony hard-tip stylus... nobody sells it!
massimax said:
I lost it and can't find it anywhere on web!! It's full of $hity useles capacitive stylus but if looking for genuine Sony hard-tip stylus... nobody sells it!
Click to expand...
Click to collapse
What do you mean you lost it? It never came with one.
Did you buy a case that included a stylus?
Stylus ES22
A new original stylus similar to the one with the battery cover appeared on the SONY website
http://www.sonymobile.com/gb/products/accessories/stylus-es22/
While this isn't the official stylus I got one called White Diamond and its really nice!
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Any five cent stylist works just fine.
Sent from my C6806 using xda app-developers app
sal1311 said:
Any five cent stylist works just fine.
Sent from my C6806 using xda app-developers app
Click to expand...
Click to collapse
"any" metal object works fine on this device.. but I want that tiny tip found on the ES22
what's so nice with its tip? please do share.im interested
chacho_2me said:
what's so nice with its tip? please do share.im interested
Click to expand...
Click to collapse
its very very thin :silly:
Just bought one from the Uk/European Sony store for £13.99 -> http://www.sonymobile.com/gb/products/accessories/stylus-es22/
Bought with the Music Receiver BM10 so I could get free express delivery
Likely alot of money for what it is, but I dont intend on buying the power case to get it for free.
scoobydu said:
Just bought one from the Uk/European Sony store for £13.99 -> http://www.sonymobile.com/gb/products/accessories/stylus-es22/
Bought with the Music Receiver BM10 so I could get free express delivery
Likely alot of money for what it is, but I dont intend on buying the power case to get it for free.
Click to expand...
Click to collapse
I almost ordered! Then I discovered the shipping cost, $14.4 for standard shipping?? No way.
SÜPERUSER said:
I almost ordered! Then I discovered the shipping cost, $14.4 for standard shipping?? No way.
Click to expand...
Click to collapse
Yes the shipping is steep, but free if you spend over £50.
Ok if you want other items too.
My last items were shipped from Europe I believe to the UK, so I understood why delivery was so expensive, but still makes a £13 buy a no go, when shipping is as much!
SÜPERUSER said:
its very very thin :silly:
Click to expand...
Click to collapse
What I want to hear is whether this "official" pen is less likely to scratch the screen (screen protector/anti-shatter film) than any simple pencil.
I already replaced my screen protectors like 5 times due to a pencil/pen/knife/key (all used just to demonstrate how it works to friends and colleagues) that scratched it (I could have left it on in most cases, but even the slightest scratch bugs me - I may have a bit of OCD I admit it-).
Anyway, try and put on a screen protector and draw freely on the Sketch app. Does it scratch it?
I was going to buy it, but then I thought that 23 euros (pen+shipping in Italy) is way more "Appleish" than I can bear.
If you could make a video that would be a treat.
Sent from my C6833 using Tapatalk 2
fastest83 said:
What I want to hear is whether this "official" pen is less likely to scratch the screen (screen protector/anti-shatter film) than any simple pencil.
I already replaced my screen protectors like 5 times due to a pencil/pen/knife/key (all used just to demonstrate how it works to friends and colleagues) that scratched it (I could have left it on in most cases, but even the slightest scratch bugs me - I may have a bit of OCD I admit it-).
Anyway, try and put on a screen protector and draw freely on the Sketch app. Does it scratch it?
I was going to buy it, but then I thought that 23 euros (pen+shipping in Italy) is way more "Appleish" than I can bear.
If you could make a video that would be a treat.
Sent from my C6833 using Tapatalk 2
Click to expand...
Click to collapse
I dunno about the anti shatter sheet as I removed mine. And it will not scratch no matter what you put on the glass.
The plastic will likely get scratched but if you removed it, nope.