[Q] Alcatel One Touch 5020T - SIM ME lock - Android Q&A, Help & Troubleshooting

Dear fellows,
I got a Alcatel One Touch Evolve 5020T (T-mobile) from US as a gift.
When I put my India's SIM card into it, it says network locked.
On searching XDA (and other) forums, I learnt that the SIM slot is locked. In MTK Engineering mode, the option of SIM ME lock (unlock) is grayed out.
I tried to use SP Flash tools using the scatter file but I get an error - Secure Baseband. Need auth file. I dont know where to get this auth file from.
I tried using Alcatel One Touch Upgrade S 2.8.0 software as well. I used the model number - 5020. But the moment I connect my switched-off phone, it says - "Read terminal information failed, Unplug device, remove battery and try again..." [Screenshot attached]
Questions:
1. Is there anyway to reset the firmware...so that the SIM ME Lock menu can re-appear?
2. I have the NCK code with me (from a trustable source), is there anyway to directly push it to the phone and unlock it?
3. Are there any special tools available to directly unlock this phone?
I am not an expert at this, but have working knowledge of linux/android.

Any possible answers?

nihar13 said:
Any possible answers?
Click to expand...
Click to collapse
Not sure why you never got any responses. I know this is about 18 months late but hopefully it will help someone else with similar question on Alcatel OT 5020T.
1. Is there anyway to reset the firmware...so that the SIM ME Lock menu can re-appear? You can get to the SIM ME lock menu by dialing *#*#3646633#*#*
2. I have the NCK code with me (from a trustable source), is there anyway to directly push it to the phone and unlock it? No. You canĀ“t "push" unlock codes into a phone. It has to be processed (the phone has to "ask" for an unlock code first).
3. Are there any special tools available to directly unlock this phone? Yes. GB-Key, SigmaKey and other dongles can DIRECTLY unlock the 5020 and a wide variety of Alcatel models without any unlock codes. But those tools are quite expensive and only make sense if you are providing a commercial unlock service.

Related

[Q] Help w/ X10 DoCoMo unlock instructions

Hello All,
I have the Xperia X10 (SO-01B) from NTT Docomo, Japan.
Firmware version 2.1-update1
Baseband version: 2.0.52
Kernel version: 2.6.29 SEMCHost#1
Build #: 2.0.1.B.0.19
I have an unlock code but can't seem to figure out how to enter it into the phone.
When I put in either a T-Mobile or AT&T sim card, the sim card pic at the top of the phone has an "x" in it. I've watched the youtube video about unlocking and I don't get the screen to enter the code.
I've been reading a lot through XDA-developers and other sites and I'm getting conflicting info. Some say I need to flash a new ROM; some say I don't need to.
I'm not real confident flashing a ROM on this phone. Did it with my Treo years ago but I had a better handle on that phone...not so much with this Droid.
One last thing, where I'm staying only has an eMac for my use.
Any advice would be greatly appreciated.
Thank you.
If I remember correctly, all you had to do was pop in a different sim card (like a T-Mobile or AT&T) and restart your phone. The X10 would then prompt you to enter some sort of unlock code like a sim pin or something like that. With my once AT&T locked X10, any code I would enter wouldn't work. I suggest you fork over the $50 clams or so for a USB Data Cable unlock. It's a program that you pay for and download that gets you one unlock credit that unlocks
your X10. That's what I did and it worked beautifully. Just follow the directions, connect your phone to your comp, the flash tool will do its thing and it should successfully unlock your X10. Hope this helps.
x016x said:
If I remember correctly, all you had to do was pop in a different sim card (like a T-Mobile or AT&T) and restart your phone. The X10 would then prompt you to enter some sort of unlock code like a sim pin or something like that. With my once AT&T locked X10, any code I would enter wouldn't work. I suggest you fork over the $50 clams or so for a USB Data Cable unlock. It's a program that you pay for and download that gets you one unlock credit that unlocks
your X10. That's what I did and it worked beautifully. Just follow the directions, connect your phone to your comp, the flash tool will do its thing and it should successfully unlock your X10. Hope this helps.
Click to expand...
Click to collapse
thank you for the help and...
Yep, popped in the different sim card and restarted the phone. But I was never prompted to enter an unlock code. The phone goes right to my welcome screen and shows an "x" over the sim card.
Does the USB data cable unlock require a PC or will it work on a MAC?
dragonfly_beach said:
thank you for the help and...
Yep, popped in the different sim card and restarted the phone. But I was never prompted to enter an unlock code. The phone goes right to my welcome screen and shows an "x" over the sim card.
Does the USB data cable unlock require a PC or will it work on a MAC?
Click to expand...
Click to collapse
Just go to a store that unlocks phone will save your time and money.
dragonfly_beach said:
thank you for the help and...
Yep, popped in the different sim card and restarted the phone. But I was never prompted to enter an unlock code. The phone goes right to my welcome screen and shows an "x" over the sim card.
Does the USB data cable unlock require a PC or will it work on a MAC?
Click to expand...
Click to collapse
Try pressing this combo from the lock screen when you got your SIM that works with the phone in.
Home>Back>Back>Home>Back>Home>Home>Back
That will get you in to the Service Menu. Then go in to the Service Info and press The SIM lock menu.
That gives you a screen that looks like the one i attached.
If your number next to "Network" says 0 you can't unlock it with a code.
Your screen will most likely have [ X ] when it's locked.
arkedk said:
Try pressing this combo from the lock screen when you got your SIM that works with the phone in.
Home>Back>Back>Home>Back>Home>Home>Back
That will get you in to the Service Menu. Then go in to the Service Info and press The SIM lock menu.
That gives you a screen that looks like the one i attached.
If your number next to "Network" says 0 you can't unlock it with a code.
Your screen will most likely have [ X ] when it's locked.
Click to expand...
Click to collapse
This is what it says:
[x] Network............10
[ ] Network subset...10
[ ] Service Provider..10
[ ] Corporate...........10
[ ] Sim....................0
Where/How did you get the code?
I have an unlock code but can't seem to figure out how to enter it into the phone.
[/QUOTE]
How did you get the code? Thanks in advance for your reply
dragonfly_beach said:
I have an unlock code but can't seem to figure out how to enter it into the phone.
Click to expand...
Click to collapse
Believe you have to unbrand the phone there are other threads that talk about this.
BTW where did you get your code.
For Softbank , NTT Docomo etc.. you must get onto a stock rom ie an unbranded one for the phone to prompt you to enter the code.
If not you must do it using the USB cable method.
The unlock screen has been disabled on softbank and docomo firmwares.
I have the same problem~

[Q] After update to 4.1.2 phone got simlocked and doesnt unlock.

hello everybody
Yesterday my phone asked me to update and i accepted it unfortunately.
I live in France, phone is bought here blocked by SFR operator.
One year ago i got the code to unblock from SFR and I unblocked it and since then i have used FREE, COSMOTE(Greece) and lately i m using BOUYGUES operator.
Problem:
After the update, phone got simlocked again and with my BOUYGUES sim it asks me for a "sim network unlock pin". I insert the code i had but it doesn't unlock it.
I called SFR and fun fact is that they claim that the unlock is permanant (they are not aware of this new issue) and the unlock code unique. I asked them the code to ensure what i had is correct and they confirmed... So code is 100% correct...
Since it was not working they told me to remove any sim card from the phone and do the following steps...
1 click on TELEPHONE icon
2 enter *#46744674 and press #
3 the code should disappear
4 then enter #7465625*638* and press #
5 you will now be prompted to enter the unlock code
6 enter the code NCK and press ok OK.
if code is good, phone gets unlocked
So while step 2-3-4 work fine, the #7465625*638*# disappears but step 5 never happens... There is not screen prompting me to insert the code....
I called Samsung after this and I told them everything i ve tried...
they proposed me to do this --> *#0111*CODE# and it will get unlocked... (super unfriendly french customer service hanged up on me)
I did it but nothing happen.. not even the *#0111*CODE# got disappeared like it happened with steps 2-4 above....
To me it looks like the new android 4.1.2 messed up everything....
Problem seems new... i found two posts in french describing the same problem with no solution but i cant post the links here.
Any ideas how to fix this?
Thanks for reading this
Yeah, root it & unlock it.
Sent from the little guy
Root the phone and then use galaxsim_unlock app from " http://forum.xda-developers.com/showthread.php?t=1846451 " or u can download the app from play store!
Issue in process of rooting the phone - to unlock the phone
Hi,
I have similar problem with my Samsung Galaxy S II SGS2 GT-i9100.
My phone is UNROOTED.
After it was updated from ICS to Jellybean (upgrade via the air, not using Kies and not using Odin), I am also asked for SIM UNLOCK PIN.
The phone was originally bought locked to O2 UK network, then unlocked, but the unlock code used in past does not work now.
The problem is that in all places it says to root the device, and in order to root it, I am advised to create a backup copy of efs folder, and in order to backup the efs folder I need to have root permissions... - deadlock !
In additions, many guides says that in order to root the phone, I need to have only for phones that are SIM FREE, which brings me back to start - I will not be able to flush ROM/Kernel to root it as my phone is SIM locked...
Any suggestions that will help me unlock the phone?
Thanks!
dudders007 said:
Root the phone and then use galaxsim_unlock app from " http://forum.xda-developers.com/showthread.php?t=1846451 " or u can download the app from play store!
Click to expand...
Click to collapse
You're very confused.
1) Root your phone. There are multiple methods. Search/read/learn & choose whichever one you think is best for you. The phone does not have to be 'sim-free' or unlocked or anything else in order to root it. As I said, you are clearly confused. You need to search/read/learn & not do anything to your phone until you're no longer confused, or you'll 'break' it.
2) Create an EFS backup using kTool from Google Play. Keep one copy of this backup on your PC, and another copy on the external SD card in your phone if you have one.
3) Unlock the phone with whichever app you want to use to unlock it.
Hello
I found an easy way to root it but i cant post a link... so google "[RESOLU] code deverouillage reseau" and you ll see the thread... (it is in french)
As user "gab34" says, i downloaded the proper zip file (in my case was XWLSD_root.zip) and put it in the sd card as it is (as a zip). (you have to subscribe to let you download the file :/)
Then i pressed up-power-home buttons until it turns off and on again.
Then i was in the recovery meny , and with the volume button i went down to "apply update from external storage" i pressed the power button to enter, chose the file XWLSD_root.zip, press again power button, installation will take place in ../ , press power button, the reboot now and power button.
The phone restarts as rooted and then you can use GALAXSIM to unlock it..
You download Galaxsim unlock for free, then it tells you if it can unlock and if so you pay 3 euros for full version and unlock it....
Try google translator and a french speaker if you need help with the site... It took me 10 minutes to do it...
If not, try to google how to root easily like i did with just a zip file in the sd card...
Hope it helps
Thanks but we kinda know how to do that.
Please don't (try to) post a link from another site, those sites get the info from xda anyway.
Sent from the little guy

[Q] how to unlock sim card on jetstream?

Hi guys,
Recently i bought a htc jetstream tablet but there is no "mobile networks" option in wirless and networks menu,as i knew we should unlock this device,so is there any help?
peyman_021 said:
Hi guys,
Recently i bought a htc jetstream tablet but there is no "mobile networks" option in wirless and networks menu,as i knew we should unlock this device,so is there any help?
Click to expand...
Click to collapse
for using any operator simcard :
1. you need unlock jetstream from htcdev.com
2. then root device, for this google it (e.g. how to root jetstream)
3. use any simcard you want !
wait u will see WIFI not working sad!!!
4. for fixing WIFI problem install wifix application (just work on rooted devices)
now u can use simcard and wifi both
I think the peyman_021 meant "How do I perform a SIM unlock?" and not "How do I unlock my bootloader?". In order to perform a SIM unlock (henceforth carrier unlock) on your Jetstream you will need to determine your IMEI and then use a carrier unlocking site.
Find out your IMEI:
On any device with a dialer you can call *#06#. This preferable because it is consistent across all operating systems (i.e. Android, iOS, Blackberry OS, Windows Mobile). Alternatively, you can navigate menus -- usually starting with Settings->About. This number (it does not feature letters) is essentially your cellular radio serial number.
Use Carrier Unlocking Site
There are many sites out there so find something or someone to guide you towards the best ones. As with most things price is often the determining factor.
You will need an online payment mechanism such as a credit card. They can cost as little as $10 USD and as much as $30 USD -- in my experience. They will ask you to enter your IMEI and sometimes your device make/model -- though the latter is redundant.
Once you submit your IMEI and payment then you will need to wait for an unlock code. It can takes minutes, hours and maybe even days for the site to reply -- typically via email. The unlock code is short and entirely numeric.
In order to enter the unlock screen you will have to trigger the enter lock screen dialog. On the Jetstream this is done by inserting a SIM card that is not from the original carrier. Most devices require you to power off to insert a different SIM, but the Jetstream can hot swap. Enter the unlock code and you are done.
Note that on the Jetstream you need to have a lock screen enabled to trigger the enter unlock code dialog. Perplexingly, it is the actual lock screen that triggers the enter unlock code dialog.
You should note that carrier unlocking is permanent, but since it is an improvement that is a good thing.
hi, where to get the wifi fix application? thanks so much in advance.
mamalypro said:
for using any operator simcard :
1. you need unlock jetstream from htcdev.com
2. then root device, for this google it (e.g. how to root jetstream)
3. use any simcard you want !
wait u will see WIFI not working sad!!!
4. for fixing WIFI problem install wifix application (just work on rooted devices)
now u can use simcard and wifi both
Click to expand...
Click to collapse
cx5 said:
hi, where to get the wifi fix application? thanks so much in advance.
Click to expand...
Click to collapse
I don't know what peyman_021 means here, but a clue is that he mentions needing a rooted device. This probably means changes to the /system partition.
Users of the kernel made by DooMLoRD require an updated wifi module. That is the closest thing I can think of to a "wifi fix application".
If you can post a screen capture of your problem then we may have more information to help you with. Download a screen capture app or simply take a picture of your screen and post it here.
You also might want to consider 1) unlocking your bootloader then 2) installing a custom recovery then 3) installing the custom kernel by DooMLoRD. I suspect this will give you a better performing kernel and working wifi.

Problems Unlocking Alpha

Hello
I purchased a brand new Samsung Galaxy Alpha Direct from Vodafone UK. My sim is under Orange/EE.
I purchased a NUC code from an unlocking vendor online. I entered the correct IMEI number as requested and received the code a few days later. I entered the code and received a message saying "Network request unlock unsuccessful."
Went through troubleshooting with the vendor and could not get it working. A refund was given.
I decided to Vodafone UK to have the phone unlocked direct through them as I thought maybe a dodgy code was given. I received my code yesterday, followed the instructions and again the same message appears.
I was growing tired with this so decided to take it to an independent experienced phone unlocker/repairer and explained the situation to him. I give him the code and he tried various different things and was baffled as this should be an easy process.
The phone is running android 4.4.4
Any help would be greatly appreciated as I have a phone here I cannot use :crying:
Thanks in advance!
dear same thing happened to me I post a thread on this then I get no answer , but u can use this website to unlock your phone be sure will be unlocked but try to fill information that where you already purchased your phone not where you want to use OK ?
www.unlockunit.com
wish that will help you
I just unlocked note 4 from Vodafone. I got 4 unlock codes. One is for sim and the other 3 for aomesthing more deeper in the sistem Just worked with the sim unlock code. My question for you is: if you tryed 2 different ( online and Vodafone) YOU SHOULD GOT THE SAME CODE FOR SIM UNLOCK because is strictly related to your IMEI. Is that the case?
P.S. 1.On Google play is a program Note 4 unlock. I got my unlock code in 50 minutes in the day of international launch of note 4. You should try that.
2. Write with Odin a stock firmware and try again your unlock code after that
3. To enter your unlock code you have to insert an non accepted sim in your phone, power up your phone and enter the code when you are asked. Did you do that?
Try this
Arteta said:
Hello
I purchased a brand new Samsung Galaxy Alpha Direct from Vodafone UK. My sim is under Orange/EE.
I purchased a NUC code from an unlocking vendor online. I entered the correct IMEI number as requested and received the code a few days later. I entered the code and received a message saying "Network request unlock unsuccessful."
Went through troubleshooting with the vendor and could not get it working. A refund was given.
I decided to Vodafone UK to have the phone unlocked direct through them as I thought maybe a dodgy code was given. I received my code yesterday, followed the instructions and again the same message appears.
I was growing tired with this so decided to take it to an independent experienced phone unlocker/repairer and explained the situation to him. I give him the code and he tried various different things and was baffled as this should be an easy process.
The phone is running android 4.4.4
Any help would be greatly appreciated as I have a phone here I cannot use :crying:
Thanks in advance!
Click to expand...
Click to collapse
If your phone does not ask for the unlock code:
1. Turn on the phone with original Sim card or without Sim card
2. Enter #7465625*638*NCK/Network#
The phone is now unlocked.
If your phone does not ask for the unlock code:
1. Turn on the phone with a foreign (Unaccepted) Sim card
2. Then enter the following sequence:
#0199*Unfreeze/Defreeze#
#0111*NCK/Network#
#0121*SCK/Subprovider#
#0133*SPCK/Provider#
The phone is now unlocked.
thekrisho said:
If your phone does not ask for the unlock code:
1. Turn on the phone with original Sim card or without Sim card
2. Enter #7465625*638*NCK/Network#
The phone is now unlocked.
If your phone does not ask for the unlock code:
1. Turn on the phone with a foreign (Unaccepted) Sim card
2. Then enter the following sequence:
#0199*Unfreeze/Defreeze#
#0111*NCK/Network#
#0121*SCK/Subprovider#
#0133*SPCK/Provider#
The phone is now unlocked.
Click to expand...
Click to collapse
where to type this following codes?
freedom_john said:
where to type this following codes?
Click to expand...
Click to collapse
Yes where to enter these codes and letters? I tried entering the numbers and nothing happens, if I try to press call it says Mobile network not available.

Alcatel sim unlocking

Hello guys
I am using Alcatel One Touch 990 and after doing some stupid reset via clockwork mode, my phone became sim locked again.
I am not sure if I am writing this on a right place, but is there a possible way to unlock this model via some software or code generator for free, or all those things are fake and money wasting?
Thanks for your time.

Categories

Resources