[Q] Need Urgent help with my xperia Z - Android Q&A, Help & Troubleshooting

I flashed my xperia Z C6602 using flashtool with this phonandroid.com/forum/4-2-2-firmware-10-3-1-a-2-67-pour-xperia-z-t69723.html. after the flashing my phone just kept restarting and can't even turn it off or reflash it. I searched for the problem but the only solution i found is through pc companion but it doesn't detect my phone since it is off.
ps: My bootloader is locked and my phone is not rooted!
PLEASE HELP!

Me too Faced the same problem but now I solved it.
Reda6519681 said:
I flashed my xperia Z C6602 using flashtool with this phonandroid.com/forum/4-2-2-firmware-10-3-1-a-2-67-pour-xperia-z-t69723.html. after the flashing my phone just kept restarting and can't even turn it off or reflash it. I searched for the problem but the only solution i found is through pc companion but it doesn't detect my phone since it is off.
ps: My bootloader is locked and my phone is not rooted!
PLEASE HELP!
Click to expand...
Click to collapse
Follow these steps
1. Open PC Companion then click start on support zone.
2. Select phone/tablet software update.
3. Since it does not identify ur mobile, it shows do u want to repair ur xperia.
4. Select it and follow the onscreen instructions correctly and carefully.
5. This will completely flash your xperia z with latest andriod version and make ur mobile as factory rested.
6. This procedure takes appx 1-2 hours. After this ur xperia should be live and working fine.
7. If Worked then press the Thanks Button.

Related

Xperia neo V booting problem after update

Hi
Today when I connect my Neo V to my pc using usb cable, it shows updates are available on SE PC Companion and I press the update button.
After downloading files and update process, it shows a message that update failed.
I disconnect the cable and now the phone is not booting. It stuck on the following screen. Error picture attached. This is my first Android phone. Pls help me...
try updating your phone by connecting it again to sony ericsson pc companion , it should mostly work , if it fails flash the .ftf file from this thread using flash tool
all details are provided in the thread itself
http://forum.xda-developers.com/showthread.php?t=1313445
i updated my neo v yesterday , didnt face any problems tho
Problem slved and Thanks for the support...
Hi
Thanks for ur support...
Tried with pc companion but no use, then I downloaded update service from SE and its worked. Now phone is working fine...
you can allways use wotanserver, just google for it, it´s sometimes the best way to save your phone.
Reboot problem.. HELP!
Hi .. I connected my NEO V to the PC Companion and since there was an update available, I tried to update. But then the update failed and now the phone shows the similar error like yours.. A triangle with an exclamation mark. Does not restart. PLease advise!!
Try to repair via SEUS or PC COMPANION...
arunrv said:
Hi
Thanks for ur support...
Tried with pc companion but no use, then I downloaded update service from SE and its worked. Now phone is working fine...
Click to expand...
Click to collapse
arunrv could you exactly tell me what you did to work the phone ?
because i have the same problem as you
I downloaded "update service" software from Sony website.
Download it and after installing, launch the software.
The software will guide you to how to connect your phone. (Initially don't connect your phone)
Software will take care of rest of the process.
Regards,
Arun
arunrv said:
I downloaded "update service" software from Sony website.
Download it and after installing, launch the software.
The software will guide you to how to connect your phone. (Initially don't connect your phone)
Software will take care of rest of the process.
Regards,
Arun
Click to expand...
Click to collapse
Thanks it works but a little unstable. because first i tried 2-3 and it gave me an error on both ways (factory settings or just update) by the way i tried many diffrent ways then i tried again with se update service with factory settings and it worked.
I think the problem is root. this version doesnt love root and my phone was rooted. if anybodys phone has root first remove it then update urs phone.
arunrv said:
Hi
Today when I connect my Neo V to my pc using usb cable, it shows updates are available on SE PC Companion and I press the update button.
After downloading files and update process, it shows a message that update failed.
I disconnect the cable and now the phone is not booting. It stuck on the following screen. Error picture attached. This is my first Android phone. Pls help me...
Click to expand...
Click to collapse
Download firmware ftf file and simply flash it from flashtool.
Or use wotanserver.
Sent from my MT15i using XDA App

[HELP]X10 Mini pro completely BRICKED.

Hi all,
It seems my X10 mini pro is completely bricked.
Firstly I root my phone
after that I copied the xrecovery and made a restart, till then everything was rolling smoothly.
I backed up and reseted to factory settings. loaded the new update.zip and after the restart that was needed my phone briked
it's not a common brick. I can't use flashtools to recover it.
here is the problem that appears...
6/030/2013 18:30:20 - ERROR - ERR_SEVERITY="MAJOR";ERR_CLASS="SECURITY_CLASS";ERR_DYNAMIC="SIN header verification failed"
16/030/2013 18:30:20 - ERROR - Error flashing. Aborted
Click to expand...
Click to collapse
phone is not responding to any command. Plus it needs to be turned off if you wanna restore the backup you saved previously...when I try to flash it, phone turns ON
I read many guides in this forum to unbrick it but didn't find anything that suits to my occasion.
If any other detail is missing from my report please ask me to add it.
Sorry for my english
Thanks in advance.
Use SEUS to restore Download from:
SEUS
Dont forget to pull of your battery for 4 seconds, for turn off your phone before connect your phone.
gnickz0r said:
Hi all,
It seems my X10 mini pro is completely bricked.
Firstly I root my phone
after that I copied the xrecovery and made a restart, till then everything was rolling smoothly.
I backed up and reseted to factory settings. loaded the new update.zip and after the restart that was needed my phone briked
it's not a common brick. I can't use flashtools to recover it.
here is the problem that appears...
phone is not responding to any command. Plus it needs to be turned off if you wanna restore the backup you saved previously...when I try to flash it, phone turns ON
I read many guides in this forum to unbrick it but didn't find anything that suits to my occasion.
If any other detail is missing from my report please ask me to add it.
Sorry for my english
Thanks in advance.
Click to expand...
Click to collapse
Press home and power buttons together, it will restart the phone, then start pressing the back-button repeatedly to get back into recovery and restore your previous rom from there. (Come to think of it, following my last paragraph below, you probably don't have recovery on your phone anymore, so, as Rempty mentioned above, repairing with SEUS or PC Companion would be the start to recover your phone to a usable state,.)
The error flashtool gave you is because you didn't unlock the bootloader and didn't change the kernel on your phone. It can't flash any non-sony kernel on a locked bootloader.
What is this 'update.zip' you're talking about? Most full roms have more informational names to distinguish between different zips. An update.zip is usually only for hotfixes to ROMS already flashed, and not a complete ROM.
Thanks a lot guys. I solve my problem with SEUS.
Phone completely formated.
Love you guys
Hey guys I hve instaled xrecovery and minicm9 too on my x10 mini pro I hve wiped chache,etc nd when I reboot , it hangs on SE logo plz help me
SE logo?? You forgot to install nAa kernel, do you unlock bootloader??, remember that minicm9 is not for stock kernel.
Sorry for my bad english
Sent from my iPhone6 using xda business
W'll when I try to unlock the bootloader it gives error can u plz help me
william chauhan said:
W'll when I try to unlock the bootloader it gives error can u plz help me
Click to expand...
Click to collapse
use flash tool to unlock ur bootloader
make sure ur fone is rooted
Sent from my U20i using xda premium
I'm already using flashtool bt it's nt working
william chauhan said:
I'm already using flashtool bt it's nt working
Click to expand...
Click to collapse
What's your phone's build date? Ex.11w37(written on the stick placed on the back )
Sent From My BEAST , I mean X8
My build no. Is 2.1.1.A.0.6
Plzz help me..
Plz help me.. I try to unlock the boot loader .. and the phone bricked !!!! what am i going to do??
i try the PC COMPANION but my phone did not detect it..
this is what i did to bring back life to my x10 mp.
Switch phone completely off then if not already running start pc companion. then this step really got to me because of the phone constantly restarting, to get pc companion to detect the phone, i pressed and held the back key down and connected the usb cable just like flashing a new kernel. pc companion then detected the phone as x10. doesnt matter. then start the update and you must do the same thing again to force update service to detect the phone and to give the option to repair. then once thats done follow the prompts through update service, it will then ask you what phone you have, choose x10 mini pro and update.its a long process but be patient and your phone will work again.
Hey guys I used the flashtool to unlock the bootloader and I also followed the steps too but problem is when the phone was rebooted it didnt read the sim card now what should I do ? Please help
thas911 said:
this is what i did to bring back life to my x10 mp.
Switch phone completely off then if not already running start pc companion. then this step really got to me because of the phone constantly restarting, to get pc companion to detect the phone, i pressed and held the back key down and connected the usb cable just like flashing a new kernel. pc companion then detected the phone as x10. doesnt matter. then start the update and you must do the same thing again to force update service to detect the phone and to give the option to repair. then once thats done follow the prompts through update service, it will then ask you what phone you have, choose x10 mini pro and update.its a long process but be patient and your phone will work again.
Click to expand...
Click to collapse
my phone is in HARD BRICKED.. my phone is dead the phone didnt charge and totally dead.. what should i do?? help me??
i also have a hard bricked,even when i put it to charge the phone its not blink the led
help

[Q] Sony Xperia Neo L not getting switched on

My mobile Sony Xperia Neo L is not getting switched on. It got turned off on its own. My mobile was under the below explained situation before it stopped working.
1. I was getting alerts saying - LOW PHONE MEMORY IS AVAILABLE delete some data. It had 43 MB left in phone memory.
2. Memory card was also full the day before.
3. I was not able to install any applications.
4. Since I have activated the auto update for few applications like Whatsapp, google maps etc. For them also i used to get alerts saying - INSUFFICIENT STORAGE IS AVAIALABLE TO UPDATE the software.
5. I always keep Wi-Fi on in my mobile. (If any open Wi-Fi is available mobile will get updates)
6. Battery was more than 30% charged.
All of the above may be the reasons for software problem.
No time in the past phusical harm happened to the phone, Since i bought in 2012 August.
I had gone through Sony Support Center to repair, but still it didnt worked.
Could any one help me to solve the problem ?
NSatya said:
I had gone through Sony Support Center to repair, but still it didnt worked.
Could any one help me to solve the problem ?
Click to expand...
Click to collapse
Even sony can't help you how can we help you ?
Through sony support center i had upated the OS. In fact my phone was having latest version of OS than what I had installed through Sony.
NSatya said:
My mobile Sony Xperia Neo L is not getting switched on. It got turned off on its own. My mobile was under the below explained situation before it stopped working.
1. I was getting alerts saying - LOW PHONE MEMORY IS AVAILABLE delete some data. It had 43 MB left in phone memory.
2. Memory card was also full the day before.
3. I was not able to install any applications.
4. Since I have activated the auto update for few applications like Whatsapp, google maps etc. For them also i used to get alerts saying - INSUFFICIENT STORAGE IS AVAIALABLE TO UPDATE the software.
5. I always keep Wi-Fi on in my mobile. (If any open Wi-Fi is available mobile will get updates)
6. Battery was more than 30% charged.
All of the above may be the reasons for software problem.
No time in the past phusical harm happened to the phone, Since i bought in 2012 August.
I had gone through Sony Support Center to repair, but still it didnt worked.
Could any one help me to solve the problem ?
Click to expand...
Click to collapse
One last try you can give... Connect your phone to the charger and check if the led turns on.. Or else connect USB to the phone... While plugging it to the computer, hold the back button.... Check for the led light to turn GREEN... If this happens, then nothing wrong has happened to your phone.. Else no one can help you... PM me for further help..
cherry676 said:
One last try you can give... Connect your phone to the charger and check if the led turns on.. Or else connect USB to the phone... While plugging it to the computer, hold the back button.... Check for the led light to turn GREEN... If this happens, then nothing wrong has happened to your phone.. Else no one can help you... PM me for further help..
Click to expand...
Click to collapse
I have done as you said, LED light turned green... If there is no problem, y it is not getting switch on ?
I really appreciate your response.
AW: [Q] Sony Xperia Neo L not getting switched on
NSatya said:
I have done as you said, LED light turned green... If there is no problem, y it is not getting switch on ?
I really appreciate your response.
Click to expand...
Click to collapse
If led turns green than install flash tool to your PC, download latest ftf file for your phone and flash the ftf to your phone. But flash not whole rom parts, only flash kernel within that ftf.
Gesendet von meinem Galaxy Nexus mit Tapatalk 2
motorazrv3 said:
If led turns green than install flash tool to your PC, download latest ftf file for your phone and flash the ftf to your phone. But flash not whole rom parts, only flash kernel within that ftf.
Gesendet von meinem Galaxy Nexus mit Tapatalk 2
Click to expand...
Click to collapse
Thanks for your reply, could you please provide the steps to do what you said..
If u from india then u can call me I can fix ur problem. Just dwnld flashtool and firmware of neo l then flash it
Sent from my MT25i using xda premium
motorazrv3 said:
If led turns green than install flash tool to your PC, download latest ftf file for your phone and flash the ftf to your phone. But flash not whole rom parts, only flash kernel within that ftf.
Gesendet von meinem Galaxy Nexus mit Tapatalk 2
Click to expand...
Click to collapse
and why should he flash only kernel??
sumitverma1 said:
If u from india then u can call me I can fix ur problem 9437256037. Just dwnld flashtool and firmware of neo l then flash it
Sent from my MT25i using xda premium
Click to expand...
Click to collapse
Kindly provide the giudance, I am not in India now.. Explain the steps how to do..
NSatya said:
Kindly provide the giudance, I am not in India now.. Explain the steps how to do..
Click to expand...
Click to collapse
it doesn't matters where you are... Download flashtool... Install it... Then you need a firmware file for your phone... Go to http://forum.xda-developers.com/showthread.php?t=2047914.. Download whichever firmware file you want... .587 is recommended... If you want you can have .631 also... after downloading the .ftf file, place it in firmwares folder of the flashtool installed folder... open flashtool.. Click on lightning icon.. It will ask 'flashmode' or 'fastboot'.. select flashmode... Then select the .ftf which you placed now.. Uncheck 'no final verification' option... Then connect your phone to the PC by holding the back button on ur phone... After the flashing is finished, switch on your phone... its done..
cherry676 said:
One last try you can give... Connect your phone to the charger and check if the led turns on.. Or else connect USB to the phone... While plugging it to the computer, hold the back button.... Check for the led light to turn GREEN... If this happens, then nothing wrong has happened to your phone.. Else no one can help you... PM me for further help..
Click to expand...
Click to collapse
I have the same situation here and i tried the above but the green led light is not turning on. Does it mean there is something wrong with my phone? I do need help with this asap. Thank you in advance!
ghennn said:
I have the same situation here and i tried the above but the green led light is not turning on. Does it mean there is something wrong with my phone? I do need help with this asap. Thank you in advance!
Click to expand...
Click to collapse
Switch off the phone.. Hold the "back" button and connect your phone to computer.. The LED should turn GREEN... It means that computer is recognising your phone.. Otherwise there might b some problem in the drivers or in the phone.. I cannot help you unless you can explain what you did before your phone entered into such state...
sony Xeperia neo L Mt 251 not turning on
sumitverma1 said:
If u from india then u can call me I can fix ur problem 9437256037. Just dwnld flashtool and firmware of neo l then flash it
Sent from my MT25i using xda premium
Click to expand...
Click to collapse
I have done as you said, LED light turned green... If there is no problem, y it is not getting switch on ?
I really appreciate your response.
svahmeds said:
I have done as you said, LED light turned green... If there is no problem, y it is not getting switch on ?
I really appreciate your response.
Click to expand...
Click to collapse
If LED is turning on, then its a good news that your phone is not dead. If nothing is getting displayed on the screen, then you might have fried up the internal circuitry. I have ended up with it. It cost me 25% of mobile's cost to get it repaired again.
i can't turn on my cell sony xeperia neo L mt251
cherry676 said:
If LED is turning on, then its a good news that your phone is not dead. If nothing is getting displayed on the screen, then you might have fried up the internal circuitry. I have ended up with it. It cost me 25% of mobile's cost to get it repaired again.
Click to expand...
Click to collapse
Hello
I can't turn my cell phone Sony Xeperia neo L MT251 please some on can help me
svahmeds said:
Hello
I can't turn my cell phone Sony Xeperia neo L MT251 please some on can help me
Click to expand...
Click to collapse
Flash a new ftf file. There is a guide for it. Phillip Wu's thread has all the steps. Go through the steps about flashing new stock firmware.
Xperia Neo L bricked ....
Hi All,
I think i have bricked my xperia neo l to a pretty bad shape.....Please help me ...
1)I rooted the phone sucessfully with the kit developed by DoomsLord
2)I installed the cwm recovery, took backup.
3)I did not flash the kernel but went ahead with the ICS revolution ROM Xperia NEO L:crying:
4)Installation of ICS went fine but the phone was stuck in the boot mode. Sony screen used to come and device used to boot......
Here is the stupid part..
5) I tried to go to recovery it didn`t work.. I thought maybe the kernel is a problem..I used the ICS kernel and flashed it.
Nothing works now...When i connect my cell to the laptop windows says device not recognized..I am trying to go to flashboot mode not working...Is there a way to fix it ? If yes please provide me any pointers...
mohans26 said:
Hi All,
I think i have bricked my xperia neo l to a pretty bad shape.....Please help me ...
1)I rooted the phone sucessfully with the kit developed by DoomsLord
2)I installed the cwm recovery, took backup.
3)I did not flash the kernel but went ahead with the ICS revolution ROM Xperia NEO L:crying:
4)Installation of ICS went fine but the phone was stuck in the boot mode. Sony screen used to come and device used to boot......
Here is the stupid part..
5) I tried to go to recovery it didn`t work.. I thought maybe the kernel is a problem..I used the ICS kernel and flashed it.
Nothing works now...When i connect my cell to the laptop windows says device not recognized..I am trying to go to flashboot mode not working...Is there a way to fix it ? If yes please provide me any pointers...
Click to expand...
Click to collapse
Dear friend.....
First,charge ur device at least 2hours....
When u charge ur phone,try to read carefully every step how install the custom rom u want....
After that...
-Flash full firmware via flashtool (flashmode)
Let ur phone on first...
And after ur phone works,its up to u maybe u want to continue another step to install custom rom u want....
But dont forget to flash the custom kernel recommended by the dev first before u do another step....
(flash custom kernel via fastboot)...
Hope it help and good luck.....
Sent from my MT25i using xda app-developers app
well..
Thanks for the advice ..But Windows is not recognizing the phone..When i try to flash and go into flash mode ..Pressing the back button and connecting..The flash tool says device not connected

[Q] Sony Ericsson Xperia MT11i Dead after OTA

HI,
I have Sony Ericsson xperia Neo (MT11i 11W41). Couple of days before I received online update. I accepted, and downloading and installation started.
After that my mobile gone sleep mode. NO LCD Display not charging indication. Green led flashes on mobile charging, and orange 3 flashes on Power up.
I spent lot of time on net but could not find solution to power up my mobile. I did many firmware through flash tool, Zero point and S1 Tool But no solution.
Even I tried Emma, it displayed all information and shows “Phone is locked”.
Any help to solve this issue?
Take the help with emma and sony update engine.
you will loose your data but, your phone will be on... so you don't need to worry at all
Qutub Uddin said:
Take the help with emma and sony update engine.
you will loose your data but, your phone will be on... so you don't need to worry at all
Click to expand...
Click to collapse
Emma is referring to "Unlockbootloader.sonymobile.com". i follow there instruction but stuck on fastboot, because fastboot is not detecting any fast boot device.
I did unofficial way (short test points) but nothing happened.
Qutub Uddin said:
Take the help with emma and sony update engine.
you will loose your data but, your phone will be on... so you don't need to worry at all
Click to expand...
Click to collapse
Yesterday i updated my mobile through Sony PC Companion 2.1. Update finished with success (4.1.B.0.587), but mobile did not switched ON. Then I used S1tool to verify the OS, It was very surprising because OS did not change, I have still 4.0.2.A.0.42.
Is it the problem of boot-loader?
Any one can help?????????
i can help you in fixing your phone ..... contact me on gtalk [email protected]

Crashed while upgrading!

Hello there,
I own an Xperia Z2 (D6503) and I wanted to upgrade it to 6.0.1. I had it rooted so to prevent from losing it I made a PRF and installed it with teamwin (like I have done with previous updates). Once installation finished I rebooted the device which started properly. The problem is that stuck in the starting "wave" thing for 2 hours (the waves were moving but nothing than this). Then I reset the device by the hidden Reset button and powered it up again. It did the same. After all the disappointment I tried to restore it using Flashtool but it says that the drivers of the device need to be installed (while they are already installed).
Please help me somehow. Thanks a lot.
repair with pc companion.
chaose said:
repair with pc companion.
Click to expand...
Click to collapse
PC Companion doesn't see it because it's not actually on.
Install driver from this tot
Then flash stock ROM via flashtool don't forget to wipe data
http://forum.xda-developers.com/showthread.php?t=2095087

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