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I got myself a prime last week, promptly ordered a keyboard because nobody had one in stock and I didn't feel like paying a $70 dollar premium on amazon to get it in the future anyway, and received the dock yesterday.
Electrically, the dock seems fine - all of the keys work, it charged normally, it's discharging normally, etc. - but it appears to have a physical deformity at the front of the unit. I took a picture of the unit to demonstrate... unfortunately, as some of you are no doubt aware, taking close-focus pictures of smallish things with an android camera is a little tough. Still, see attached image for the illustration. Note the gap between the rubber stopper and the fact that you can see the palm rest surface despite looking at the tray head on.
The question is, of course, "is this normal?" Does anyone else have a warped dock? It seems like the trackpad buttons don't quite click as easily as I think they should, but I don't have anything to compare it to. None of the local Best Buy stores have a dock on display, either.
[edit]I started this thread in the wrong forum and moved it here, then forgot to attach the file. Here's a link to an imgur-hosted copy:
http://i.imgur.com/Bn0la.jpg
nurrwick said:
I got myself a prime last week, promptly ordered a keyboard because nobody had one in stock and I didn't feel like paying a $70 dollar premium on amazon to get it in the future anyway, and received the dock yesterday.
Electrically, the dock seems fine - all of the keys work, it charged normally, it's discharging normally, etc. - but it appears to have a physical deformity at the front of the unit. I took a picture of the unit to demonstrate... unfortunately, as some of you are no doubt aware, taking close-focus pictures of smallish things with an android camera is a little tough. Still, see attached image for the illustration. Note the gap between the rubber stopper and the fact that you can see the palm rest surface despite looking at the tray head on.
The question is, of course, "is this normal?" Does anyone else have a warped dock? It seems like the trackpad buttons don't quite click as easily as I think they should, but I don't have anything to compare it to. None of the local Best Buy stores have a dock on display, either.
[edit]I started this thread in the wrong forum and moved it here, then forgot to attach the file. Here's a link to an imgur-hosted copy:
http://i.imgur.com/Bn0la.jpg
Click to expand...
Click to collapse
When mine is closed, the lid touches the rubber bumper on the keyboard which is what I would expect. Yours doesn't seem to close properly.
Thanks - that's what I suspected. It contacts the two rubber pads on the sides, so this poor thing is the victim of a god-knows-what. The box was completely undamaged so I guess someone sat on it at the factory.
Obviously anyone else that wants to weigh in is welcome to do so - on this topic, anyway, I don't recommend actually weighing in on the keyboard dock because I guess it will bend.
Yep, looks bent, as if it was laying on a soft rocking chair, couch or something undocked and someone sat on it. You could take your knee to the back of it with a hand on each side and try to bend it back You may end up with a creased unit afterward though... I'd send it back as a return and try to find one somewhere else.
My keyboard dock also came with a slight bend to it (from a UK Grey BC0KAS batch). I didn't notice it at first, but when I put the keyboard on a flat surface when closed, it wobbled. Towards the back the centre of the metal was coming into contact with the table, so the rubber feet were slightly raised.
I was able to gently apply pressure, using a soft cloth, to the metal around this area and correct this so it's not really noticeable now.
Also, when the tablet is docked, and closed, there is a slightly larger gap on the right side between the screen and keyboard than the left. It makes contact with all 3 rubber pads, but it's definitely there.
I'm still contemplating returning the whole lot to Comet, as I have 3 stuck pixels, and have been experiencing poor WiFi and some crashes.
Quality control definitely could have been better here.
SO! I went to another Best Buy that actually had docks in stock, did an exchange, and the second dock is bent as well. That said, the buttons on the trackpad actually click easily on this unit, so I think I'm going to keep it especially given how difficult it is to find anything with a TF-201 in its model number in stock.
It'd be interesting to see how many docks have warping or if it's supposed to be there. I guess it could be Asus' way of giving us space to fit our fingers in to open the unit...
Turns out mine was slightly bent too. I never would have noticed had it not been for this thread... Lol, anyway...mine was bent slightly in the middle. The middle rubber stopper didn't touch when cosed. It is really, really easy to bend this though...i just put pressure in the middle from behind and pushed slightly and the gap has disappeared.
I don't have the dock yet but this will be on my new dock QC checklist when I do get one. I'm not planning on getting one for a while so hopefully stuff like this will be ironed out by Asus and stocking levels are better. I'm thinking August (my birthday).
Hi all,
Today I suddenly noticed a click sound when putting my keyboard on the side and I found out that the case on the side of the hinge would come apart with little force.
It is easily replicated when you push the hinge push the hinge to the bottom and while holding the back case.
The problem is shown on the video below,
http://youtu.be/XS9zTEvvbzk
now, is it normal ? it seems like there are no screws holding that part together so it seems like it is bound to happen!
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For the Fix
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Just curious, how long have you had the dock? And how often do you connect and disconnect the prime from the dock?
My guess (and it's just a guess) is that the chassis on the edge uses snaps to keep the plate seams together. If this is true then it could be that something caused the snaps to break.
From what you're showing in the video, it definitely does not seem normal to me. I'm really hesitant to reproduce the issue with my own dock, so hopefully someone else in the forums whose had experience opening up the keyboard will provide some insight. In the meantime, if I were you, I would avoid any actions that would forcefully pry apart the chassis edge like that; it could aggravate the problem.
like i said, I barely need to use any force at all, just a a very small push.
I also figure out that the position of the hinge makes a difference as well.
If the hinge is in the "closed" position (imagine tablet docked with screen closed), it will not snap open.
it's when the hinge is opened up, the problem appears.
oO_SwooP_Oo said:
My guess (and it's just a guess) is that the chassis on the edge uses snaps to keep the plate seams together. If this is true then it could be that something caused the snaps to break.
From what you're showing in the video, it definitely does not seem normal to me. I'm really hesitant to reproduce the issue with my own dock, so hopefully someone else in the forums whose had experience opening up the keyboard will provide some insight. In the meantime, if I were you, I would avoid any actions that would forcefully pry apart the chassis edge like that; it could aggravate the problem.
Click to expand...
Click to collapse
Anyone ?
just a yes or no so I can try to return it !
babadudu said:
Anyone ?
just a yes or no so I can try to return it !
Click to expand...
Click to collapse
Two weeks ago I started having this same problem. The slightest pressure pops it right back together. I don't know that I'll bother to return it. I would assume there is a good chance they all do, and that it may have something to do with the way we insert it and remove it from the dock.
I just noticed this problem the other day. It does it about half way when opening or closing. Kinda like the pins of the hinge push it open just a little.
Sent from my Transformer Prime TF201 using XDA Premium HD app
looks like it's not just me then, i am baffled that they didn't design screws to keep it together......
I have the same issues. The dock is generally just not well made. the back panel is too flexible, it pops open at the edges, and Ive noticed the hinges have gotten looser, and have a dead spot now, where the tablet can flap back and forth, similar to most laptops.
Same problem here. Just went to the shop on saturday and they sent it to Asus. Don't know yet, what happens.
Bought the prime about 10 weeks ago, so they don't want to exchange it without sending in here in Germany. I just wish there'd be ASUS-stores like Apple stores, where this would have been handled more easily...
As someone who has taken their dock apart to see what makes it tick i know there are several hidden screws inside the dock part of the keyboard (under a black sticker, hard to see or find if your not looking) that help hold the hinge together. i found my screen protector was adding pressure on the dock and removed some of the material so everything fit better tho after doing what i did i dont really recommend it to others.
I too am rather unimpressed with the construction of the dock however im not going to worry too much about it, if it gets too flimsy for my liking ill just take it apart again and tighten things up again.
I had this once but i just pressed it toghether slightly and it never happened again.
Pileot could you make a small video or take pictures of the screws you did tighten to make it better?
This just happened to me last night and I'm very deeply saddened.
I take the tablet out of the dock about once every two days, Max. I've had the dock for 12 days now. C1OKA to start the S/N. Amethyst. Bought it from Amazon 3/2.
No screen protector, no added weight. I noticed it happened when I grabbed the dock with the tablet open by the Asus sticker on the keyboard, with my hands on both side of the touchpad.
Entire backend popped open, both hinges, and alongside the bacl under the tablet slide.
Im going to see if Amazon will take it back and exchange otherwise Asus will get my backend fixed.
Any ideas to those of you who have opened it that will keep it in place? i don't want to put tape on it. But i understand the weight of the tablet in the dock fully extended changes the center of gravity putting more pressure on the bottom of the dock and if it only has tabs that is the reason it is popping open.
No breaks cracks scratches damage of any kind.
I too have a clicking dock.
Got the same problem with mine. It's only a month old and it seems to be the way I hold it whilst docked. I tend to hold it one handed by the black sticker whilst opening it with my left hand. Gonna send it to asus for a repair as it seems the catch as snapped. ANOTHER desgin floor.
Is there not a screw underneath the rubber ?
Sent from my Transformer Prime TF201 using xda premium
My docking station was also having this issue. THere's screws under the rubber feet of the dock. I had to tighten both screws near the hinge down and that resolved the hinge splitting. Who knows if it'll happen again, but it's a pretty simple fix.
Hi,
No issues with the dock whatsoever, however I did notice that at a 45degree angle the prime just closes by itself. Not sure if it was like that from the beginning but it seems like opening and closing does loosen the hinges hold a bit.
Anyone experienced this?
Hinge FIX
I meant to write this a few weeks ago.
So I have a C3 keyboard....My C1 from Amazon worked great for 13 days...then it "popped" at the hinge and i was like...oh ****...
In the pictures you can see where it pops and the hinge came apart.
What I found was the little old chinese lady who put these together on that specific day must have had a serious case of Arthritis....when i examined underneath the rubber feet, both screws on both sides were completely unscrewed. I got the right sized 6 star driver, popped the hinge back together (especially underneath the hinge-release area in the middle of the keyboard), and screwed them in but didn't overtighten. I checked to make sure the dock wouldn't pop out again by placing tablet in and holding it on both sides of the trackpad and it didn't pop open. Voila! Put a dollup of rubber cement on pads, stuck them back on, and let it dry. Happy again! I hope this works for you guys.
edit: screws are Phillips head, not 6 star. opened rest of dock with 6 star (not necessary for this fix); sorry for confusion. PS super glue works well too if no rubber cement
Your images are dead.
And they're back.
Perfect, thank's a lot. I had the same problem, and your solution worked 100% for me as well.
Hi there, it's only me or the cover for USB and HDMI (but the second one is less important) sucks? opening it's ok with my nail but get back in closed position is hard -.-, and I have the fear to break the small plastic connection :S tips? I'm thinking about remove them...
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Cholek3 said:
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Click to expand...
Click to collapse
Exactly, it slides in at an angle, then click in the bottom.
I agree it looks flimsy; I had the same fear with the usb port cover on my X10 though, and it lasted well over 2 years of daily charging.
I am used to it now, it's still pointless though. My Nexus One had no cover and the USB port is still working fine after well over 2 years. I don't know why some manufacturers think a cover is necessary.
3Shirts said:
I am used to it now, it's still pointless though. My Nexus One had no cover and the USB port is still working fine after well over 2 years. I don't know why some manufacturers think a cover is necessary.
Click to expand...
Click to collapse
It's way prettier, obviously. I saw a picture on here with the cover removed, and it makes the design of the phone sink below sea level.
A flapless port only looks good on a phone with a metal or proper metal-color body. Like the Xperia P. But the Xperia S would look like crap without port flaps.
senne-vdb said:
It's way prettier, obviously. I saw a picture on here with the cover removed, and it makes the design of the phone sink below sea level.
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Click to collapse
Yeah but that's because you are taking the flap off when it was designed with it on. Phones designed with a flush usb port and no flap look fine.
It's like saying cutting the roof off your SUV didn't look good. A convertible sports car looks ace.
I don't think the XS would look bad with no port flap. Look at the headphone socket, that's very nicely styled. If they'd done the same with USB I'd be happier.
My samsung tocco ultra had a similar style flap to the XS and lasted me 2 years just fine despite me thinking it would only last two days.
The galaxy s had a slide cover which mostly did the job but wasn't exactly pretty. The pins in micro usb are pretty fine wouldn't take much ingress to mess it up.
I think when the flap spare pieces are available online I will get one and make proper opening for USB for it and leave it there permanently.
Some smart manufacturer could make a delete with correct opening. They could have made it just like Xperia P and it would look very nice.
I was thinking about such same thing. Waiting for spare USB flap availability.
I wonder if a replacement flap could be worked into a clip on case?
Si
Sent from my LT26i using XDA
Cholek3 said:
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Click to expand...
Click to collapse
Ace, works for me too. I'd been faffing something chronic til now with it but that's deffo the method.
Good to hear that other people have had previous, port-protected Sony's last a couple of years and more OK, especially with 2 year contracts almost being the norm these days. All told it's encouraging, therefore, to read that Sony seems to be some kinda master of the flaps.
Too much innuendo - fnar!
I find the flaps very sturdy so I don't mind if they are a bit of a learning experience. I pop the bottom part, then the top part and it works for me XD.
On my X10 it was easy to remove but it was pretty fragile, so I would rather have it the way it is now, then none at all .
Sent from my LT26i using XDA
i think, it's hard to say whether it is better to have those flaps or not to have them (like in the xperia arc). of course, it also depends on how often you use them.
because of wifi, usb is mostly only needed for flashing, but at least you have to oben the usb-flap once a day for charging
but at the end the phone looks better with them...
The flaps don't bother me that much, but what does bother me is how loose they become after you have opened them a few times. It makes it feel like there is a loose spot in the casing.
I just wanted to chip in here and say if you're worried about the flap, you are right to be. I left mine charging overnight and when I came to unplug it I noticed that the flap had a crack in both sides somehow - despite me being super careful with it. It's not broken - some kind of membrane within seems to be holding it together somehow - but it bends along the crack now and it's a matter of time before it snaps completely.
I don't like that flap design one bit... I thought the X10 had a bad flap design but this one is far worse, especially when you have the phone in a case. It's vulnerable when being charged, sticking out worryingly... hopefully spares will become available. I tried to glue it to reinforce it but it's not easy as the crack is only a hairline when sitting properly.
I don't like them, on mine it has become loose and doesn't latch in at the bottom properly anymore. It has also list it's matte black and is quite shiny now, as is also the 'chin' bit at the bottom under clear strip, there's a definite bit of wear under the back and home buttons. :-/ 3 months old :|
Sent from my LT26i using XDA
Ungruntled said:
I just wanted to chip in here and say if you're worried about the flap, you are right to be. I left mine charging overnight and when I came to unplug it I noticed that the flap had a crack in both sides somehow - despite me being super careful with it. It's not broken - some kind of membrane within seems to be holding it together somehow - but it bends along the crack now and it's a matter of time before it snaps completely.
I don't like that flap design one bit... I thought the X10 had a bad flap design but this one is far worse, especially when you have the phone in a case. It's vulnerable when being charged, sticking out worryingly... hopefully spares will become available. I tried to glue it to reinforce it but it's not easy as the crack is only a hairline when sitting properly.
Click to expand...
Click to collapse
Well my cover finally cracked the other day, the little tail that stays in the phone always cracked in half. So half is still stuck in the phone and then I have the whole cover left. It won't stay on anymore so must look for a new one.
Any one seen the USB cover for sale anywhere ?
Mine has broken too, found this on ebay:
http://www.ebay.co.uk/itm/USB-HDMI-Cover-Button-Cap-Replacement-For-Sony-Ericsson-Xperia-S-LT26i-Black-/290718395563?pt=UK_Replacement_Parts_Tools&hash=item43b02aacab#ht_1834wt_1037
Anyone have a phone that creaks? Mine stated doing it today, no case since it's got the wireless charging back.
Blacknight29 said:
Anyone have a phone that creaks? Mine stated doing it today, no case since it's got the wireless charging back.
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Click to collapse
Hello,
What exactly do you mean with creak? I tried it right now, removed the case and applied a little force to the phone like trying to bend it (just like the iPhone 6 bending lol) and it did creak, seems to be the back case. it may be due to the plastic water resistant protection that is being pressed against.
My wife's phone does the same thing with her case on. It's something with her finger near the mic hole.
Hey guys.. I know this z ultra thread is almost dead and i might not get help, but i am gonna give it a try anyway.
So the story is.. last year i kept my xperia z ultra in my laptop bag and after half an hour when i checked the screen had a little line(crack) in the middle of the screen from one end to the other.
The phone turns on. I can see the display but it doesnt recognise my touches. and it randomly keeps on launching apps and touching screen here and there.
I would like to ask what exactly went wrong here.
some of my friends had this phone and their's were working even after cracked screens.
Can i replace the screen? and is it worth spending on this phone now?
iamvashisht said:
Hey guys.. I know this z ultra thread is almost dead and i might not get help, but i am gonna give it a try anyway.
So the story is.. last year i kept my xperia z ultra in my laptop bag and after half an hour when i checked the screen had a little line(crack) in the middle of the screen from one end to the other.
The phone turns on. I can see the display but it doesnt recognise my touches. and it randomly keeps on launching apps and touching screen here and there.
I would like to ask what exactly went wrong here.
some of my friends had this phone and their's were working even after cracked screens.
Can i replace the screen? and is it worth spending on this phone now?
Click to expand...
Click to collapse
I had the same thing happen to me over 2 years ago. I finally got around to fixing it, because I was weary of bad LCD screens and I wanted to do it on the cheap.
I bought one from AliExpress and can confirm it is an OEM LCD panel. Only $36. Arrived in 3 weeks and it works like it did before, minus the waterproofing of course. In fact, this seller is all about OEM, good place for other devices as well.
Here is the link (I can't post links right now so it needs to be copied): goo.gl/et1vd6
I'd say it's worth it. It makes for a good backup phone and mini tablet for when you don't want to bring a tablet.
lilracerboi said:
I had the same thing happen to me over 2 years ago. I finally got around to fixing it, because I was weary of bad LCD screens and I wanted to do it on the cheap.
I bought one from AliExpress and can confirm it is an OEM LCD panel. Only $36. Arrived in 3 weeks and it works like it did before, minus the waterproofing of course. In fact, this seller is all about OEM, good place for other devices as well.
Here is the link (I can't post links right now so it needs to be copied): goo.gl/et1vd6
I'd say it's worth it. It makes for a good backup phone and mini tablet for when you don't want to bring a tablet.
Click to expand...
Click to collapse
WOW that is cheap! To bad its not available anymore..
If I buy a new phone and this is no longer my primary phone I might change the screen and frame!
My chassis is cracked in half both at the sim slot due to its being so thin there and at the ear plug.
And my usb port is is not working cause of pin 1 that came loose that I soldered once but it came loose again so I ordered a new connector to be replaced completely.
The pins has started to move around due to wear in the plastic inside the connector so when I connect a usb cable it will tweak the pin back and forth until it breaks loose of the solder point.
And my earplug needs to be replaced due to 3.5mm plug comes out to easy but thats easy.
I have a question. How did you remove the battery?
I probably need to flip the motherboard upside down for the usb port that requires the battery to come out first.
I tried to break the glue underneath but the battery started to deform and bend just slightly and I'm worried the battery might burst into flames.
SUPERUSER said:
WOW that is cheap! To bad its not available anymore..
If I buy a new phone and this is no longer my primary phone I might change the screen and frame!
My chassis is cracked in half both at the sim slot due to its being so thin there and at the ear plug.
And my usb port is is not working cause of pin 1 that came loose that I soldered once but it came loose again so I ordered a new connector to be replaced completely.
The pins has started to move around due to wear in the plastic inside the connector so when I connect a usb cable it will tweak the pin back and forth until it breaks loose of the solder point.
And my earplug needs to be replaced due to 3.5mm plug comes out to easy but thats easy.
I have a question. How did you remove the battery?
I probably need to flip the motherboard upside down for the usb port that requires the battery to come out first.
I tried to break the glue underneath but the battery started to deform and bend just slightly and I'm worried the battery might burst into flames.
Click to expand...
Click to collapse
Man, your Ultra has gone through a lot!
Dang, didn't think they'd go out of stock. Pretty much the only online seller I trusted, because they compare OEM displays with fakes.
As for the battery, I don't remember how I got it out. I took it apart over a year ago when I bought a non-OEM display, so the adhesive was already loose. If you're in a situation where the screen is not working, you could just heat up the front to take the screen off and heat the body where the battery is, that way you're not putting heat directly on the battery.
Just be careful about the connector, especially if it's still plugged in.
SUPERUSER said:
WOW that is cheap! To bad its not available anymore..
I have a question. How did you remove the battery?
.
Click to expand...
Click to collapse
If it's Z Ultra we are talking about - you unscrew 4 screws on each corner and pry battery from the right side with a plastic tool. It has two adhesive strips on both left and right side.
Though you don't need to take the battery out if you want to replace the screen, the connectors are at the bottom and accesible with just the metal cover removal.
By the way the reason why touch stops working the moment your screen cracks is because the capacitive layer is integrated into the glass, and when it breaks the connection is severed and no longer working. It is a shame, and the glass on this particular phone is very fragile, I suggest putting a tempered glass protector on it, so far mine holds up fine with it.
If you don't want to go thru hassle of repairing it and looking for a new device: the Z5 or XZ premium I think are best options of the sony side as the XA Ultra gives midrange experience at best.
On the same screen size id give S8+ or Note 8 a shot, they look promising.
IGnoTon said:
If it's Z Ultra we are talking about - you unscrew 4 screws on each corner and pry battery from the right side with a plastic tool. It has two adhesive strips on both left and right side.
Though you don't need to take the battery out if you want to replace the screen, the connectors are at the bottom and accesible with just the metal cover removal.
By the way the reason why touch stops working the moment your screen cracks is because the capacitive layer is integrated into the glass, and when it breaks the connection is severed and no longer working. It is a shame, and the glass on this particular phone is very fragile, I suggest putting a tempered glass protector on it, so far mine holds up fine with it.
If you don't want to go thru hassle of repairing it and looking for a new device: the Z5 or XZ premium I think are best options of the sony side as the XA Ultra gives midrange experience at best.
On the same screen size id give S8+ or Note 8 a shot, they look promising.
Click to expand...
Click to collapse
Thank you. I had trouble locating where the glue strips are so I kind of felt my way where there was something sticky but didn't make much progress.
I got one corner out but then I gave up.
Since a few years I use tempered glass back and front. They are a lifesaver! Not very cheap but worth every penny.
I'm not sure if I'm going to take my phone apart for the tenth time or so..its very fiddly to solder this tiny usb connector.
Atm i'm using the magnetic cable and a phone case so it stays in place but I'm working on a "workaround" with my old battery case with two 18awg cables soldered to the dock pins (cause I hit current limit with thinner awg) and ordered a dip to micro usb board to solder these cables onto.
So the case only contains a strait path from the usb port to the dock connector on the battery case.
The idea is If the port brakes I ware out the dip board instead of the internal usb port when charging.
Easy maintance and low cost of replacement parts. Ten dip boards for 1 usd vs 2 usd for three internal usb ports.
And I don't have to worry about the magnetic dock cable coming loose all the time.
I started to look for a new device a month ago. Its showing its age.
I'll continue writing in the other thread..so we don't go too off topic.
Fck
Sadly an extreme issue with Sony phones for many years. Along with the dreaded sudden death that effects so many models its more widespread then LG bootloop and Apple bendgate combined.... And somehow denied as a defect by Sony and unknown and disbelieve by many....
Both issues I think however are rectified since 2017 I believe though.... Finally