[Q] Is the magnetic charging port REALLY that dodgy? - Xperia Z2 Q&A, Help & Troubleshooting

There has been multiple threads on XDA developers about the magnetic charging port falling out of the device and im start to regard buying a dk36 charger.
I want to ask a few question in regards of the use of the magnetic charger and how you think it came loose in your device:
How did you get the magnetic charger to attach to your device? did you just let it clip in with the magnetic or did you have to apply force to either the device or the charger to get it to start working?
With the use of the official magnetic charger (dk36) did you just let it clip to the device or did you have to apply pressure to the device to get it start charging once it clipped in?
How did you remove/ dismount the charger?(kinda stupid by hey)
And how did you fix the problem/ RMA the device?

LOLRocks said:
There has been multiple threads on XDA developers about the magnetic charging port falling out of the device and im start to regard buying a dk36 charger.
I want to ask a few question in regards of the use of the magnetic charger and how you think it came loose in your device:
How did you get the magnetic charger to attach to your device? did you just let it clip in with the magnetic or did you have to apply force to either the device or the charger to get it to start working?
With the use of the official magnetic charger (dk36) did you just let it clip to the device or did you have to apply pressure to the device to get it start charging once it clipped in?
How did you remove/ dismount the charger?(kinda stupid by hey)
And how did you fix the problem/ RMA the device?
Click to expand...
Click to collapse
I just bought the dk32 and it works great.

LOLRocks said:
There has been multiple threads on XDA developers about the magnetic charging port falling out of the device and im start to regard buying a dk36 charger.
I want to ask a few question in regards of the use of the magnetic charger and how you think it came loose in your device:
How did you get the magnetic charger to attach to your device? did you just let it clip in with the magnetic or did you have to apply force to either the device or the charger to get it to start working?
With the use of the official magnetic charger (dk36) did you just let it clip to the device or did you have to apply pressure to the device to get it start charging once it clipped in?
How did you remove/ dismount the charger?(kinda stupid by hey)
And how did you fix the problem/ RMA the device?
Click to expand...
Click to collapse
I have been using mine for the past month and nothing loose, nothing falling apart. The magnet is not that strong.
Mind you, I don't swim with my phone so I don't know if it has become less waterproof or something like that, but definitely, the port sits tight, it is rigid and no problems.

I've been using the magnetic charger since my Xperia Z1, and never had problems with it coming off.

Same here have the official magnetic charger past few months and no problems what so ever.

I've got a cheap Sony knock off magnetic USB cable. Works fine.
Sent from my D6503 using XDA Free mobile app

bacardiandwatermelon said:
I've got a cheap Sony knock off magnetic USB cable. Works fine.
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
I went to a Sony Centre to confirm if the cable is a knock off or not and their answer was: "This is a Genuine cable, but it's not available in your region."
However this cable doesn't have the "build week indicator" so it has to be a knock off, right? 0.o
Anyway this "Sony" magnetic cable gives me a headache. Genuine or not?

You can't apply force to make contact with the charging port(on Sony docks) the magnet is what pulls the contacts together(phone rests on dock).
I've been using magnetic charging docks from day 1(3mo ago) until a few weeks(when my port quit working) and it's still firmly in place(wish it would have fell out instead of failing so at least I could fix it myself).
Sent from my D6503 using Xparent Red Tapatalk 2

it seems only older models of the Z2 have alot of issues, only new ones seem not to have these majour faults
my freind has a brand new Z2 and i said you wont like heating issue yet he says he doesnt get overheating while playing games which i feel ls a lie because i had heating while web browsing and this was extreme heating, something not as heavy as a highly detailed graphicly intensive game
but newer Z2 quality apears improved, you can see proof across xda :/
i think sony may have fixed the magnetic port issue in the newest manufactured models :/, its glued in in old but lets see about new?

Envious_Data said:
it seems only older models of the Z2 have alot of issues, only new ones seem not to have these majour faults
my freind has a brand new Z2 and i said you wont like heating issue yet he says he doesnt get overheating while playing games which i feel ls a lie because i had heating while web browsing and this was extreme heating, something not as heavy as a highly detailed graphicly intensive game
but newer Z2 quality apears improved, you can see proof across xda :/
i think sony may have fixed the magnetic port issue in the newest manufactured models :/, its glued in in old but lets see about new?
Click to expand...
Click to collapse
When was his z2 manufactured may i ask ?
Is there a post about which batch of z2 is faulty ?
and the overheating issue is eh for me because i dont game on my phone, i mostly browse reddit, websites and social networks

LOLRocks said:
When was his z2 manufactured may i ask ?
Is there a post about which batch of z2 is faulty ?
and the overheating issue is eh for me because i dont game on my phone, i mostly browse reddit, websites and social networks
Click to expand...
Click to collapse
he claims his batch no. is 14w30
-He claims the folowing:
no heating issues
no camera shut down
no random bootloops
no squshy button issue
no faulty camera button
no flaps issue
no random data loss issue
mine was 14w20 (i had a 14w17 device before sony gave free replacement)
and i had all issues mentioned above
heating (no camera shutdown ever oddly)
random bootloops with no mods
buttons werent clicky at all
camera button sometimes never worked
my flaps wouldent stay closed
my entire device would wipe its self for no reason
list goes on
lol im glad i dont have any phone right now xD

Mine is 14w18 and no issues you mentioned above (except device does get hot after prolonged use under the sun).

I'm wondering is the magnetic charging port falling out due to a really strong magnet on the charging dock/ module or is it falling out due to heat or applied force ?
I assume the official charging dock dk36 would have the "correct" magnetic strength to not ripp out the magnetic port of the phone

I've been having a lot of problems with my magnetic charging cable. When I first got it (from Amazon), it worked great. Connected easily, and charged wonderfully. Now, it seems loose and wobbly, and I have to set it the right way so it connects. Tolerable if setting on table to charge, but in the car or while holding it is frustrating.
I have a 14w19, and have been having overheating issues at times, and 1 dead pixel, and not rooted.. Should I try for a replacement?

well my official dk36 just came in so yeh lets see how thing goes and if its faulty or not

Related

Magnetic charging adapters

Right guys I'm so ticked off right now. I bought two adapters. One a couple months ago. I lost it. Another one (the deff one from clove) a few weeks ago. I also lost that. Because they were both £10+ each its pissed me off a bit more.
My question is has anyone bought one which is good and has a strong magnet? I was considering these Sony cables that are on eBay, obviously fakes for the price they are but I'm not sure. What's your guys opinions?
Sent from my D6503 using Tapatalk
been using the magnector x for quite a while now and haven't had any issues
http://www.amazon.com/gp/aw/d/B00JEN5S6A/ref=mp_s_a_1_1?qid=1411846758&sr=8-1&pi=AC_SX110_SY165_QL70
Sent from my Xperia Z2 using XDA Free mobile app
Careful.....
.....
http://www.ebay.com/itm/New-Aluminu..._PDA_Cables_Adapters&var=&hash=item1e8ea39e32
Bought this one 4 month ago; works well but be careful not to attach it the wrong way!!!
It will instantly discharge your battery and/or a fried motherboard as happened to me here :
http://forum.xda-developers.com/xperia-z2/help/q-t2846982/post55359250#post55359250
Hi, I recevied a magnetic cable bought on ebay (10 euro). I tried it yesterday for the first time and after 6hours of charger the battery level was 52%. The magnetic connection is no strong and I think that cable doesn't work properly.
I will try to buy the adaptor suggest by @tonysunshine
i brought this one over 6 months ago works perfect only goes on one way says + / - on the plug if put on wrong way phone will turn itself off so not sure how MotoXoom fried his ?
+ goes at the top
http://www.ebay.co.uk/itm/Magnetic-...9H-Reliable-/201075389377?hash=item2ed106f3c1
i haven't used one myself yet. but a friend bought magnector x cable. and it seems to work pretty fine. magnet is strong charges quick. but not as fast as official dock or usb. but it seems pretty nice as most of the cases are not dock compatible.
http://www.amazon.com/Magnector-Per...qid=1411902689&sr=8-1&keywords=magnector+x+z2
I agree the magnector x is pretty good and the magnet is not all that bad, one thing to mention is that the magnector x is not compatible with all cases as the sides may disconnect the magnet.
My first one was the magnector-x but I found with that when I picked up the phone it would just fall off. Same with the deff. The problem I had with that is the fact that the charger wire seemed to be in opposite direction to the connector and therefore ended up not sitting correctly
Sent from my D6503 using Tapatalk
I don't understand what you people doing with these third party cables. don't you know that there is an original cable from Sony Coded EC21???
Sent from my D6503 using XDA Free mobile app
Yeah which is not available in all regions. Otherwise I'd definitely get that. I firmly believe in using genuine accessories and not third party
Sent from my D6503 using Tapatalk
killalot said:
i brought this one over 6 months ago works perfect only goes on one way says + / - on the plug if put on wrong way phone will turn itself off so not sure how MotoXoom fried his ?
+ goes at the top
http://www.ebay.co.uk/itm/Magnetic-...9H-Reliable-/201075389377?hash=item2ed106f3c1
Click to expand...
Click to collapse
MotoXoom bought a charger cable that does not have the cut off feature or detects that the charge has been connected the wrong way. So he basically shorted out hsi phone because it did not cut out. This was NOT a magnector-x adapter
The cable i brought doesn’t have a cut off feature? The phone has it, if you put a positive on a positive the phone shuts off.
As far as I know there is no protection whatsoever except for the mechanical small asymmetry (look at the phone connector and compare the "lower" with "upper" plastic tabs).
Certainly there is no electronic protection in the phone. Some phones survived "reverse connection", some not.
I don't think it can be any electronic protection in the cable or charger; they are designed to give out 0.5-1-2A and certainly that are most likely enough to fry the phone. MAYBE some wimpy chargers aren't capable of that but it's better to assume all are dangerous.
Has anyone ever tried one of these http://www.ebay.co.uk/itm/161404030047?_trksid=p2060778.m1438.l2649&ssPageName=STRK:MEBIDX:IT or http://www.ebay.co.uk/itm/Magnetic-...lePhonesCasesPouches&var=&hash=item4d2641788c
Thanks!
Yeah, i have one of those at home... black and shiny blue when plugged.
They work. But i find the charging speed lacking.
well the magnetic charging lasted me a few weeks and now the magnetic charge port is slowly coming off! *sigh* this is most definitely the last sony phone i purchase
A|ex said:
well the magnetic charging lasted me a few weeks and now the magnetic charge port is slowly coming off! *sigh* this is most definitely the last sony phone i purchase
Click to expand...
Click to collapse
Can you tell us the "week" of the device? You can go under the right flap, there's some plastic tray (similar to the sim tray on the left) there should be the IMEI and some other info, including something like 14W15 (meaning for example 2014 week 15). I've heard the ones after 18 shouldn't have the "unglued magnetic port" problem.
But yes, I really had to get the device for the 2 feature missing on most other phone (waterproof with external no-flap-removal charging and lanyard attachment point) but the S5 would've been better in every other way. Including the fact that 5>2 and it seems it counts. Probably Z5 would be perfect, if we ever get to that.
I have a pain in the bum case on atm and it will some work removing it. I just had another look at the magnetic port and yes it can be completely removed by just the magnet. From looking at the port there appears to be two pins and what appears to be some glue in the middle.
Could I not just super glue the port back into the phone?
If I look closely enough I can see that pressing down on the magnetic port opens up a smallish gap which I would assume would let water in.
My magnetic port moves too if a push it (even a little). And it was supposed to be from the new fixed batches.
WTF Sony? Metal and glass phone, parts held together by spit.
tonysunshine said:
been using the magnector x for quite a while now and haven't had any issues
http://www.amazon.com/gp/aw/d/B00JEN5S6A/ref=mp_s_a_1_1?qid=1411846758&sr=8-1&pi=AC_SX110_SY165_QL70
Sent from my Xperia Z2 using XDA Free mobile app
Click to expand...
Click to collapse
I have this as well, it's the only adapter that actually charges my phone in my car. Even the stock dock doesn't work! Very good magnet as well.

[Q] Magnetic Charger Concerns

I've ordered the Z2 and it should be coming to my door any day now. When I realized that a magnetic charger might be a good idea to prevent wear of the microUSB port I started to look at the options available. Unfortunately the charging dock sold by Sony is too expensive in my opinion and I would like to find an off-brand alternative. I've looked through the posts on this forum and have come to understand that putting the charger in the wrong direction could be a big mistake. I'm still willing to buy just a cable but would prefer a dock to help prevent this.
My questions is does anyone have a suggestion for a dock(preferable) / cable?
I found this cable on amazon:
http://www.amazon.ca/gp/product/B00...pf_rd_t=101&pf_rd_p=1947489602&pf_rd_i=915398
PS: A lot of docks on amazon have some bad reviews and I'm wary of buying them
I was in the same boat. The Sony dock looks nice like but it was fairly expensive.
I just ordered this last week:
http://www.amazon.ca/Magnector-Perf..._1_2?s=wireless&ie=UTF8&qid=1421124799&sr=1-2
I've got genuine Sony and this one as well. Sony charger is cut more precisely, phone is held exactly as it should with no wiggle etc. But this alone doesn't justify 10 times higher price. The cheapo one does the job in the same way, I see no difference in charging speed. For example this cable is OK as well. If you don't mind waiting for delivery (it takes about 4 weeks to Europe), I can only recommend these products and Aliexpress site.
Regarding the cables with LED indicator - I've got one and even if it's interesting I don't find it useful. LED light is always on and when it reaches ~95% battery threshold it starts to flicker until fully charged, then the color changes to solid again.
Is it hard to screw up the direction of the charger? I've heard it will completely discharge the battery (It shorts the terminals?)
Also, is there a thin case that has a slot for the magnetic charging / what cases do you use if any?
Thanks for the info guys!
Theoretically the plastic around the terminals should prevent the connector from actually connecting "the wrong way" but in practice it can still happen, especially if you insist in moving and pushing the cable.
If the cable is coming out from "the middle" of the connector is easier to put it wrong (otherwise is easy to remember the cable has to go from the middle of the phone to the bottom so is much harder to make the mistake). However because the phone is so symetric you might confuse the front with the back and put it in reverse even in the docking station.
And last but not least make sure you have good warranty - it is possible that the magnet will "suck out" the connector from the phone, mine is barely hanging and is supposed to be from the batch that fixed this issue.
I have the original Sony dock as well as a third party dock. I also have a magnetic adapter for micro USB. All are working fine. Here are the links:
Third party dock - this works fine with my Z2 even though the title says Z3.
Micro USB adapter
Thanks for the reply unni_kmr, unfortunately I'm in Canada and I can't order through amazon.com easily. (Also that isn't on amazon.ca)
Anyone have input on whether I should get this dock for $15?
http://www.amazon.ca/Patec®-Magneti...=UTF8&qid=1421438530&sr=1-15&keywords=z2+case
Also, I'm looking for a case that's slim but doesn't impede the magnetic charging port. Any suggestions?
EDIT: Found this case, might try to cut a charging hole myself
http://www.amazon.ca/Xcessor-Vapour...id=1421440356&sr=8-2&keywords=z2+case+xcessor
WGuitar said:
Also, I'm looking for a case that's slim but doesn't impede the magnetic charging port. Any suggestions?
Click to expand...
Click to collapse
I don't have a case. I am using the Mocolo tempered glass on front and back. I bought it from here. Its very thin glass. Even with it on the front and back, the phone slides into the docks easily.
slow charging speed
hi there, i recently updated my Z2 , to 4.4.4 and everything is absolutely as expected but magnetic charging speed has taken a serious blow. with 4.4.2 it was as fast as normal cable charging but now with 4.4.4 it has become extremely slow , almost takes 8 minutes to charge 1%, and more than 8-9 hrs to fully charge ..
anyone else facing a similar issue .....kindly suggest solutions.:crying:
thanks
WGuitar said:
I've ordered the Z2 and it should be coming to my door any day now. When I realized that a magnetic charger might be a good idea to prevent wear of the microUSB port I started to look at the options available. Unfortunately the charging dock sold by Sony is too expensive in my opinion and I would like to find an off-brand alternative. I've looked through the posts on this forum and have come to understand that putting the charger in the wrong direction could be a big mistake. I'm still willing to buy just a cable but would prefer a dock to help prevent this.
My questions is does anyone have a suggestion for a dock(preferable) / cable?
I found this cable on amazon:
http://www.amazon.ca/gp/product/B00...pf_rd_t=101&pf_rd_p=1947489602&pf_rd_i=915398
PS: A lot of docks on amazon have some bad reviews and I'm wary of buying them
Click to expand...
Click to collapse
What do you mean by putting the charger in the wrong direction could be bad. Do you mean the magnetic charger can only work in one specific direction?
y300owner said:
What do you mean by putting the charger in the wrong direction could be bad. Do you mean the magnetic charger can only work in one specific direction?
Click to expand...
Click to collapse
Not only it can work in only one direction but even worse if you manage to make it connect in reverse it might break the phone or the battery. Yay Sony!
d210 said:
Not only it can work in only one direction but even worse if you manage to make it connect in reverse it might break the phone or the battery. Yay Sony!
Click to expand...
Click to collapse
I use a "magnetron" cable for several moths now and never had any issues with it.
It is not possible to connect it in the wrong orientation.
I'm really happy with it and would absolutely buy it again.
kuhno said:
I use a "magnetron" cable for several moths now and never had any issues with it.
It is not possible to connect it in the wrong orientation.
I'm really happy with it and would absolutely buy it again.
Click to expand...
Click to collapse
Very expensive cable though...
And if you wiggle it a bit I'm sure you can make contact with it even in reverse. I assume it is using like any other cable the normal "mechanical protection" which consists in a tiny (fraction of a mm) extra plastic on the "lower" pin from magnetic connector.

Issue with Magnetic Charging Cable

Hi All,
I recently purchased a Magnetic Charging cable for my Xperia ZU, but the moment I connect it through either Laptop or original sony charger, the phone re-boots. It does charge the phone, but at some particular orientation of magnetic side connection, phone resets.
Anyone else having same issue ? Any solution ?
Thanks
gurung_vishwas1 said:
Hi All,
I recently purchased a Magnetic Charging cable for my Xperia ZU, but the moment I connect it through either Laptop or original sony charger, the phone re-boots. It does charge the phone, but at some particular orientation of magnetic side connection, phone resets.
Anyone else having same issue ? Any solution ?
Thanks
Click to expand...
Click to collapse
I've read it somewhere that charging the phone the upside down could brick the phone.. reset was the symptom. I have sony magnetic charger and it will not allow me to plug in the other side around. The most i get is the touch screen is not that sensitive after plugging the charger and it will refresh my current running app/game. Been using it ever since i got my device and so far no problem.
Reading Materials
http://forum.xda-developers.com/xperia-z-ultra/help/damage-to-z-ultra-magnetic-charger-t2806392
http://forum.xda-developers.com/xpe...e-properly-t2987557/post57830429#post57830429
http://forum.xda-developers.com/xperia-z-ultra/help/newbie-guide-t2959447/post57719084#post57719084
wtfhax said:
I've read it somewhere that charging the phone the upside down could brick the phone.. reset was the symptom. I have sony magnetic charger and it will not allow me to plug in the other side around. The most i get is the touch screen is not that sensitive after plugging the charger and it will refresh my current running app/game. Been using it ever since i got my device and so far no problem.
Reading Materials
http://forum.xda-developers.com/xperia-z-ultra/help/damage-to-z-ultra-magnetic-charger-t2806392
http://forum.xda-developers.com/xpe...e-properly-t2987557/post57830429#post57830429
http://forum.xda-developers.com/xperia-z-ultra/help/newbie-guide-t2959447/post57719084#post57719084
Click to expand...
Click to collapse
Thanks @wtfhax for your reply.
I think it was reverse connection which made phone reset. As I read in the links sent by you, magnetic charging cable is not a good solution then, since it can damage battery. I'll avoid charging with this cable now onwards and will stick with USB charging.
But, I think, this is a bad design from Sony. There should have been a protection in-built for reverse connection as well.
Coz the charging port are never meant for non genuine magnetic cable...
Just be careful if u still wanna use it by marking TOP on it...
Reverse polarity might cause the circuit to malfunction...
Cheer
hello
its supposed to do that m8 connect the magnetic chargers the wrong way round the the phone instantly resboots
to add..
Faced the same issue myself.
To add to this, ever since I have used the magnetic charging cable, my screen flickers - dims at times, phone doesnt respond and wat not. Thinking to reset factory or root it out.
Guys, would CYnaogenmod help?
anandarora said:
Faced the same issue myself.
To add to this, ever since I have used the magnetic charging cable, my screen flickers - dims at times, phone doesnt respond and wat not. Thinking to reset factory or root it out.
Guys, would CYnaogenmod help?
Click to expand...
Click to collapse
Those problems occur during charging??
I have 1 magnetic charging cable that were bad and it tends to charge n no charge...
Better to use high quality or genuine 1 instead...
My magnetic charging cable pulled the whole port off the side of the phone.
My Sony battery case did the same.
I like the ultra but it is not built to last.
gurung_vishwas1 said:
Thanks @wtfhax for your reply.
I think it was reverse connection which made phone reset. As I read in the links sent by you, magnetic charging cable is not a good solution then, since it can damage battery. I'll avoid charging with this cable now onwards and will stick with USB charging.
But, I think, this is a bad design from Sony. There should have been a protection in-built for reverse connection as well.
Click to expand...
Click to collapse
there is if you look at the contacts on your phone you'll see the contact on the right is more oval and the cheapo charger cables don't have the facility to detect the difference.

[Q] Xperia z2 usb cover

I bought xperia z2 two months back...
The flap 2 days ago started opening itself..
It's getting worse and worse everyday...
Is there any solution for it?
If i got it changed,will the problem be solved
Thanks in advance
Had this as well. Only changing flap will solve problem. After change use magnetic charger and dont open flap if you dont have to.
bluebart said:
Had this as well. Only changing flap will solve problem. After change use magnetic charger and dont open flap if you dont have to.
Click to expand...
Click to collapse
You got it changed from sony or some 3rd party vendor?
Your flap was very loose? like pop up every 2 second..
After changing you havent seen that issue?
Got spare frome amazon. Looks and work as original. Its not expensive as well. After changing problem gone. But im using magnetic charger so dont have to open flap.
bluebart said:
Got spare frome amazon. Looks and work as original. Its not expensive as well. After changing problem gone. But im using magnetic charger so dont have to open flap.
Click to expand...
Click to collapse
How much time magnetic charger takes to charge your phone?
I was having a problem
0%-48% in 2 hours :/
Whats your time?
I didnt check time but takes longer then usb charging. I think it about 4h to full charge from 0 to 100% when phone is not on

C6833 magnetic charge connector fell off...

I use the DK30 charging dock and occasionally a usb magnetic charging cable. Actually I haven't opened the USB for a couple of months now. However, today I was surprised to see that the magnetic connector from the phone was left in the dock
Has anyone had a similar issue and how you fix it? My ZU is still under warranty, however in another country. I'm considering gluing it back in with something, but I'm unsure whether it would be sufficient for the waterproofing.
I searched around a little, and it looks like you're not the only one facing this issue. The Z2 and the Z3C users have also reported that the magnetic connector falls off. Here's a thread about the Z2's issues. One user managed to fix it himself though by, and I quote:
Here's what I did with mine.
All I did was I got a AAA battery and used the + end of the battery and forced it in real hard. Now it won't come out. Even with the very stong magtron magnet. It must have clipped back into place when I forced it in.
Also my phone is waterproof again as I tested it by dunking it in a bowl of water.
Might not work with everyone but worked for me.
Click to expand...
Click to collapse
You could try that, and if it doesn't work, then you could possibly glue it back on. What country are you currently in, and where did you buy it from?

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