Give me some advice - Android Q&A, Help & Troubleshooting

There is a box, called VidOn Box, will be sold in hardware + software way, Hardware: $ 49 , Software: 1.99 / month. In the first year, I need to spend $72.88. After one year, if I still need advance feature, I need to renew my membership, I can choose monthly or annual renewals. Considering the price, I used to buy other boxes are $ 100 or more, VidOn box is only $ 72.88, it is really cheap. Can anyone give me some advice?

I feel that the charge of service is not the point, I usually buy a new Android Box in every one or two years, the charge of hardware and software is about $100 for two years, it is reasonable price. My concern is what's they can offer with this membership service.

That's use full
villean said:
I feel that the charge of service is not the point, I usually buy a new Android Box in every one or two years, the charge of hardware and software is about $100 for two years, it is reasonable price. My concern is what's they can offer with this membership service.
Click to expand...
Click to collapse
That's use full

Related

Is BestBuy buying EVO's?

Anyone know if BB is doing a buyback program for the original EVO? Couldn't find anything about it on their website.
I would like to know as well.
I went in there 2 days ago and they basically offered me $130 for mine. No scratches, dings or anything. And im going to guess the price will probably be lower next week.
If you got it at best buy and you are trading in at the same store then they will take it....at least that is what they said at the time I pre-ordered. Other wise I think you need to use their website to do the trade in. They have a calculator on there to tell you how much they will offer.
Link:
http://www.bestbuy.com/site/Electronics-Promotions/Online-Trade-In/pcmcat133600050011.c?id=pcmcat133600050011
Of course you can go into most best buys and get 4 different stories depending on who you talk too there....so your best bet is to just call them and ask.
Quote from their site:
"Products purchased at Best Buy
Video games, iPods, Zunes, laptops, flat-panel televisions and mobile phones can be taken to any Best Buy Store where, if you don't have your receipt, we will do our best to retrieve it for you and complete the trade-in, or you can use our online program."
Hello,
Best Buy does offer a Trade In, but it is 130 Dollars Store Credit (just started about 2 Months ago) or they can send a Check that is well under 100 Dollars. Now that the Sprint Stores no longer are doing the Mail In Rebates and offering 150 Dollars Trade In, I really do not see an advantage anymore in buying from Best Buy. Especially if you are planning on Trading In an EVO 4G
Cheers,
JJ
Jungle Jack said:
Hello,
Best Buy does offer a Trade In, but it is 130 Dollars Store Credit (just started about 2 Months ago) or they can send a Check that is well under 100 Dollars. Now that the Sprint Stores no longer are doing the Mail In Rebates and offering 150 Dollars Trade In, I really do not see an advantage anymore in buying from Best Buy. Especially if you are planning on Trading In an EVO 4G
Cheers,
JJ
Click to expand...
Click to collapse
Unless youre buying off contract.. in which case Sprint stores are useless since theyll only sell them to people with upgrades and new lines.

[Q] BestBuy Geek Squad Black Tie Protection

People that bought their tablet at BestBuy are u opting into getting the Black tie protection plan?​
I bought the 32gb 10.1 tablet and they stated that the prices are:
1yr- $110
2yr- $170
3yr- $249
Tech support with accidental damage coverage.
You also get half off the buy back program if u purchase the above.
$25 instead of $50
Also share yoru thoughts on why or why u didnt purchase.
You can add the service when u purchase or within the 14 day return window (just have to bring device in for them to confirm all is ok)
Have you comparison shopped at squartrade.com first of all?
Personally I never buy warranties. I guess I'm just careful with my stuff. Simple as that.
Sent from my SCH-I800 using Tapatalk
Squaretrade price for this tablet including accidental damage (water, screen breaking, etc) for 2 years is 69.99 with a $30 off code of thirty30.
If you're afraid of breaking your screen or whatever, this is the way to go. No deductible.
As per an article in PC World magazine, July issue I beleive, Best Buy will not cover you if the "accidental damage" occurs if you leave it on the roof of your car, drive off, then it falls under the wheel and then you run it over but Squaretrade will. So if you get BB don't tell them your car ran over it. BB only covers damage if damaged while under "normal use."
I just got out from under my rock ... this is the first i am hearing about squaretrade.com
ya i checked it out and it would be 69.99 for a year
i guess if anything is wrong u would have to mail the unit to them ... maybe even pay for return shipping ...?
i have to read more about it ... u can add this service at anytime?
how do they know if the tablet is not already broken when u add service .. u have to send in receipt?
this is definitely cheaper then bestbuy ... having spent 600 i feel u need some type of protection
Here's the terms of the accidental damage coverage:
"If your warranty is bought on the same day as your item, then ADH coverage begins immediately, otherwise ADH coverage begins 30 days after purchase, and does not cover willful damage, negligent use, theft or loss. A $50 deductible applies on ADH-related claims for Cell Phones only. SquareTrade has waived the deductible for all other ADH claims. ADH is not available on all items. "
iTouch24 said:
I just got out from under my rock ... this is the first i am hearing about squaretrade.com
ya i checked it out and it would be 69.99 for a year
i guess if anything is wrong u would have to mail the unit to them ... maybe even pay for return shipping ...?
i have to read more about it ... u can add this service at anytime?
how do they know if the tablet is not already broken when u add service .. u have to send in receipt?
this is definitely cheaper then bestbuy ... having spent 600 i feel u need some type of protection
Click to expand...
Click to collapse
That $69.99 was for 2 years not 1.
If you are simply having a "problem" with it you have to send it back. They send a prepaid label. Usually they just send you a refund for the entire device rather than fix it.
My wife had a B&N Nook Color and she dropped it in the bathtub while reading a book. After shaking the goldfish out of it and baking it in a container full of rice it was still dead so I filed a claim online with S.T. the next morning. 2 hours later I had a return label and 8 hours after that I was paid in full for the Nook. EVEN BEFORE I RETURNED IT TO THEM. Was quite surprised.
One difference between BB and ST: With ST if they pay you for the device if it is damaged or dies that's it, your "2 year" coverage is over. You get your check and you're done. If you replace the device you must buy the coverage again. With BB they just give you a new one and your overpriced coverage continues for the term of your policy.
MisterEdF said:
That $69.99 was for 2 years not 1.
If you are simply having a "problem" with it you have to send it back. They send a prepaid label. Usually they just send you a refund for the entire device rather than fix it.
My wife had a B&N Nook Color and she dropped it in the bathtub while reading a book. After shaking the goldfish out of it and baking it in a container full of rice it was still dead so I filed a claim online with S.T. the next morning. 2 hours later I had a return label and 8 hours after that I was paid in full for the Nook. EVEN BEFORE I RETURNED IT TO THEM. Was quite surprised.
One difference between BB and ST: With ST if they pay you for the device if it is damaged or dies that's it, your "2 year" coverage is over. You get your check and you're done. If you replace the device you must buy the coverage again. With BB they just give you a new one and your overpriced coverage continues for the term of your policy.
Click to expand...
Click to collapse
thanks for clarifying and suggesting this service to me. I am definitely going to go this route then.
they explained it to me that if your coverage is 600 and u send in for a repair and they note that is cost 100 to repair and then next month u drop it in the fish tank .. they only give u back your remaining balance ... $500 ...
so that is really the main difference between this and BB
u can bring in to best buy every week for repairs and replacements and with ST u only have a $600 spending limit. so if each repair cost $100 .. u can only get it fixed 6 times in the 2 years ... so the coverage is either $600 or 2 years .. whatever comes first ... like car warranties .... 100k miles or 10 years
I never buy extended warranties...for 2 main reasons:
1) They're largely a scam and the store gets a large portion of the price they charge for them (which is why they instantly discount them the second you decline).
2) I'm fairly persistent and persuasive when it comes to getting companies to stand behind their product. I've gotten Nissan, Samsung, and others to pay for repairs of products that were out of warranty. And I'm with LordLugard...I take good care of my stuff.
Definitely stay away from any Best Buy warranty policy, way too overpriced! They tried selling me one and I just laughed when I heard their prices. Sqaretrade is where its at, thats where I bought mine from. Also, setting up your warranty is super easy. For example, I ordered my tab through Amazon and all I did was forward squaretrade my invoice and that was all they needed, couldnt have been any easier. And you never know when you might accidentally get bumped into and whoops, there goes your shattered $600 tablet.
Dont waste your money at bestbuy. If you want a protection plan get one from square trade.
Best Buys plan is so much more expensive because its actually TWO companies involved. Best Buy and AIG insurance.
Check out worthavegroup.com thats where I bought my tablet insurance.
Ok, so I have a question about SquareTrade.
I put a quote for my 16GB model and it is $54.99 for two years or $38.49 with the 30% off code. However, if I look that only covers 100% parts/labor, etc. It looks like accidental damage is an additional $45.
Those of you that are saying $69.99 does that include the accidental addition? I have never used squaretrade before (just heard of it recently), so those that have, what does the normal warranty cover?
Any additional information is greatly appreciated.
Nevermind. I just looked at the other picture posted earlier and the accidental was on there.
But, if anyone still wants to expand on my questions minus the cost, that would be great
http://www.squaretrade.com/pages/learn-more-warranty-buyer
also, as you read this page, click "see details". Looks like mostly parts failure, and labor cost which I assume is covered by Samsung for 1 year, but you can use this for up to two years.
Honestly I'm thinking I'll get this mainly for the accidental damage. I would be devastated if I broke my screen lol.
This is incorrect. If your device gets replaced through best buys protection plan, coverage is over and you would have to repurchase the plan for the replaced device.
Sent from my GT-P7510 using Tapatalk
ollie6286 said:
This is incorrect. If your device gets replaced through best buys protection plan, coverage is over and you would have to repurchase the plan for the replaced device.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
You are correct.
I bought and Ipad 1in january with the black tie protection accidental coverage($109.00). My screen got cracked today and I took it to best buy. Within 30 seconds of getting there, thw geek squad kid told me he would give ma a new one to replace it. He then went on to say that they dont have anymore ipad 1. That I would get an Ipad2.
I asked him if I could get a galaxy tab 10.1. He said no, but that I could take the ipad 2 and come back to exchange it. That's what I did and now I have a Samsung galaxy tab 10.1.
In summary, Im a believer of the protection program. I bought an ipad in january and now I have A GALAXY TAB 10.1
MisterEdF said:
That $69.99 was for 2 years not 1.
If you are simply having a "problem" with it you have to send it back. They send a prepaid label. Usually they just send you a refund for the entire device rather than fix it.
My wife had a B&N Nook Color and she dropped it in the bathtub while reading a book. After shaking the goldfish out of it and baking it in a container full of rice it was still dead so I filed a claim online with S.T. the next morning. 2 hours later I had a return label and 8 hours after that I was paid in full for the Nook. EVEN BEFORE I RETURNED IT TO THEM. Was quite surprised.
One difference between BB and ST: With ST if they pay you for the device if it is damaged or dies that's it, your "2 year" coverage is over. You get your check and you're done. If you replace the device you must buy the coverage again. With BB they just give you a new one and your overpriced coverage continues for the term of your policy.
Click to expand...
Click to collapse
As someone pointed out later in the thread...
ollie6286 said:
This is incorrect. If your device gets replaced through best buys protection plan, coverage is over and you would have to repurchase the plan for the replaced device.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
This is correct. I work for Best Buy and I can tell you this is how our GSBTP plan works.
rjohmit said:
I never buy extended warranties...for 2 main reasons:
1) They're largely a scam and the store gets a large portion of the price they charge for them (which is why they instantly discount them the second you decline).
2) I'm fairly persistent and persuasive when it comes to getting companies to stand behind their product. I've gotten Nissan, Samsung, and others to pay for repairs of products that were out of warranty. And I'm with LordLugard...I take good care of my stuff.
Click to expand...
Click to collapse
I agree and disagree with you. As an employee, I don't see them as a scam at all. I do think that they are pricey for a regular customer (considering what we pay for them). We also won't (well, shouldn't per our policy) discount them just because you decline at first. That doesn't happen at our store.
To your second point, I don't see any company repairing something for free that you physically damaged. Best Buy won't do it without a GSBTP plan with ADH (you can get them without it) and I've never seen a manufacturer do it either.
This doesn't feel like it was a serious poll.

Protection plan available now with Sprint

I just noticed when online that Sprint now offers a protection plan for the View similar to the ones offered on the phones. The cost is $13 a month. According to the message they sent me it doesn't matter when you bought the View as long as you sign up for it this month you are eligible.
Yes, although I thought it was $17 a month as I added it when I was on the phone with Retention a few days ago. Although I could be wrong in the pricing as I have gotten wrong answers from retention. I had a rep tell me that the View has a standard MicroUSB port even though it doesn't. I know the port will accept a standard MicroUSB connector and it will work to charge and may even work to access data, HTC Support advised asgainst using anything but the included USB cable.
You might check and make sure they didn't charge you wrong. Online it says it is $13 a month. At least they are offering something now.
So what is the consensus? Should we get it?I can't decide whether to get the one through Sprint or one through Sqaretrade. Any thoughts?
If all you want is device repair/replacement, call in and ask for the $10 a month plan. Instead of Total Equipment Protection it's called, "Assurant Device Insurance". It isn't available online. I had to seriously complain about being stuck with the "extra features", and refuse repeated pushes to stick with the $13 plan before they even admitted the cheaper one existed.
The attached file is the official Sprint .PDF with the details of the three programs available. (Zipped due to upload size limit.)
Here's the PR release detailing all the "extra features" $13 a month gets you! Among other things, THREE WHOLE MONTHS OF CREDIT MONITORING! Wow, I just don't know what to say Sprint, I really don't.
www.Sprint.com said:
OVERLAND PARK, Kan. (BUSINESS WIRE), July 26, 2011 - Sprint (NYSE: S) has launched a custom protection plan available to customers with netbooks, notebooks and tablets. The Assurant Advanced Protection Pack provides repair or replacement in the event a device suffers mechanical or electrical breakdown or is accidentally damaged, lost or stolen.
The Assurant Advanced Protection Pack, costs $13 per month* and includes features to help customers safeguard their devices. These features include a tool to locate a lost device, dedicated technical support with remote login, virus defense, data back-up of contacts, photos and media, and three months of credit monitoring if the device is lost or stolen.
Click to expand...
Click to collapse
tedya said:
So what is the consensus? Should we get it?I can't decide whether to get the one through Sprint or one through Sqaretrade. Any thoughts?
Click to expand...
Click to collapse
Squaretrade probably makes more financial sense, but I like knowing that I can pop over to the local (non-corporate) authorized repair center for repair/replacement. It's just easier to express strong feelings in person (well, until they call the cops or make a grab for the gun under the counter....) when you are frustrated by poor service or unreasonable delays...
I'm surprised the deductible is still just $100, given how expensive the Flyer is. A lost/stolen View without Sprint service is just a Flyer in disguise....
I will need to call Sprint and get this corrected ASAP as I don't need that extra garbage either.
I assume there's an app, same as the one available for the phones. Has anyone found a link to download it?
Called Sprint this afternoon and got it done. Now, I just wish Sprint would come out with a plan that wouldn't cost me, literally $59 a month more, while taking away 500 of my anytime minutes just to get a new PDA Phone. I have been with Sprint so long and my plan is so old that if I want to upgrade my Touch Pro 2 to something new, I need to change from my current plan which gives me 2000 anytime minutes, unlimited mobile to mobile, unlimited nights and weekends starting at 8PM and unlimited Data for $10 per line. They don't seem to understand that I am so disenchanted with them that I would sooner pay more to their competition then give them another lousy dime.

Staples Protection Plan for the Nexus 10

I'm looking at getting the Nexus 10 here pretty soon (possibly next paycheck) but I would very much like to play with it first. The idiots at Walmart can never give me a consistent answer if they have them or not and whenever I show up they have no idea what I'm talking about. So I called Staples and the guy said he's getting them in next week and sounded about as excited as I am (hooray for Techies!).
So I asked him about the protection plan and he said it is $84 for accidental damage coverage but he literally said that they cannot refuse me wanting a replacement or a gift card for compensation for any reason. He said it's basically in the terms of service that if I bring the tablet in and want a replacement (not like a 14-day refund/replacement though, but within a year) that they will replace it on the spot no questions asked. He even said basically "and when the new one comes out like a year from now you can bring it in and get a gift card for it and get the new one no problems."
That sounds amazing. That's like future-proofing my tablet for an extra 84 bucks. Anybody out there get one from Staples? And did you get the protection plan? Is it really how he described it? It almost sounds too good to be true but he sounded confident in it.
What do y'all think?
MrSteez said:
I'm looking at getting the Nexus 10 here pretty soon (possibly next paycheck) but I would very much like to play with it first. The idiots at Walmart can never give me a consistent answer if they have them or not and whenever I show up they have no idea what I'm talking about. So I called Staples and the guy said he's getting them in next week and sounded about as excited as I am (hooray for Techies!).
So I asked him about the protection plan and he said it is $84 for accidental damage coverage but he literally said that they cannot refuse me wanting a replacement or a gift card for compensation for any reason. He said it's basically in the terms of service that if I bring the tablet in and want a replacement (not like a 14-day refund/replacement though, but within a year) that they will replace it on the spot no questions asked. He even said basically "and when the new one comes out like a year from now you can bring it in and get a gift card for it and get the new one no problems."
That sounds amazing. That's like future-proofing my tablet for an extra 84 bucks. Anybody out there get one from Staples? And did you get the protection plan? Is it really how he described it? It almost sounds too good to be true but he sounded confident in it.
What do y'all think?
Click to expand...
Click to collapse
What you wrote does not agree with this:
http://www.staples.com/sbd/cre/programs/serviceplans/
While I am not sure it is needed, I got an extended warranty from Squaretrade for $60 after a 40% discount.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
I'd read the fine print for yourself and make sure the guy isn't just trying to sell you a "warranty". I bought my Nexus at Walmart and initially bought the $44 protection plan. After getting home and actually reading it (I was too excited at the time that they actually had an N10 in stock) I went back to get a refund for it and they actually did it. Seems all it provided was a repair service.
If the Staples protection plan is what the guy explained, sounds like a good deal.
Sent from my Nexus 10 using Tapatalk HD
ljg600 said:
What you wrote does not agree with this:
http://www.staples.com/sbd/cre/programs/serviceplans/
While I am not sure it is needed, I got an extended warranty from Squaretrade for $60 after a 40% discount.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
How did you get the 40% discount?
CaliLove310 said:
How did you get the 40% discount?
Click to expand...
Click to collapse
At the time, and perhaps still the case- discount coupons were being sold on Ebay for $1-$2. Also, if you "Like" Squaretrade on FB- they may still offer a discount- but then you risk upsetting your friends who may be hit with their ads.
Worth Avenue offers competitive prices as well. As indicated, one could make the case that these warranties are a waste of money- factoring in the cost of used devices as replacements in the second coverage year, existing manufacturer coverage- as well as any deductibles.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
The way the warranty works at staples. You have 15 days with Staples from time of purchase to exchange or return your Nexus 10. After this you have the one year warranty with Samsung. If you purchase the protection plan with staples within 15 days of purchase of the Nexus 10 then this warranty begins when Samsungs ends.
If in the one year of protection under Staples after Samsungs warranty is up and you have a problem then you call the 1-800 number on the brochure they give you when you purchase your warranty. When you call them, you tell them it doesn't work (don't ask about repairt). Then will either Email or your send you the full purchase price(excluding tax) in form of a gift card to be used at Staples. You can take this gift card and purchase whatever at Staples even you if don't purchase another tablet.
The most important part of the protection plan is registering right after purchase. Call the number or go to the website listed and register the protection plan. Take the register and put in your Nexus 10 box and keep both for two years.
chase3567 said:
The way the warranty works at staples. You have 15 days with Staples from time of purchase to exchange or return your Nexus 10. After this you have the one year warranty with Samsung. If you purchase the protection plan with staples within 15 days of purchase of the Nexus 10 then this warranty begins when Samsungs ends.
If in the one year of protection under Staples after Samsungs warranty is up and you have a problem then you call the 1-800 number on the brochure they give you when you purchase your warranty. When you call them, you tell them it doesn't work (don't ask about repairt). Then will either Email or your send you the full purchase price(excluding tax) in form of a gift card to be used at Staples. You can take this gift card and purchase whatever at Staples even you if don't purchase another tablet.
The most important part of the protection plan is registering right after purchase. Call the number or go to the website listed and register the protection plan. Take the register and put in your Nexus 10 box and keep both for two years.
Click to expand...
Click to collapse
Ugh. Is this seriously how it works? That sucks. So I want the one that covers accidental damage (if it were to crack or something) but would that not kick in til one year after I have the tablet? If this is seriously how the plan works then that's dumb.
TBH I'm probably only going to have the tablet for a year and then get a newer model. Maayyybbeee longer.
Even the accidental one doesn't kick in til after samsung ends. So basically you can upgrade your tablet after one year.
Sent from my SAMSUNG-SGH-I317 using xda premium
JediSooner said:
I'd read the fine print for yourself and make sure the guy isn't just trying to sell you a "warranty". I bought my Nexus at Walmart and initially bought the $44 protection plan. After getting home and actually reading it (I was too excited at the time that they actually had an N10 in stock) I went back to get a refund for it and they actually did it. Seems all it provided was a repair service.
If the Staples protection plan is what the guy explained, sounds like a good deal.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
I bought my Nexus 10 at Walmart specifically for the $44 protection plan. (I haven't picked it up yet - it's at a far-away Walmart. I'll get it on Sunday.) I thought it looked like a good deal - about the same terms as Square Trade, but for less than half the price. What's wrong with it? If the screen cracks or I spill tea on it, they will fix or replace it for me. And I don't have to deal with Samsung, even during the manufacturer's warranty period, which I've heard is unfun. Seems pretty good to me.
permutations said:
I bought my Nexus 10 at Walmart specifically for the $44 protection plan. (I haven't picked it up yet - it's at a far-away Walmart. I'll get it on Sunday.) I thought it looked like a good deal - about the same terms as Square Trade, but for less than half the price. What's wrong with it? If the screen cracks or I spill tea on it, they will fix or replace it for me. And I don't have to deal with Samsung, even during the manufacturer's warranty period, which I've heard is unfun. Seems pretty good to me.
Click to expand...
Click to collapse
I think what everyone is talking about is that the protection plan is "good" but it doesn't kick in apparently til after the first year of having the tablet because there is already a year warranty from Samsung. If that's right though then it seems stupid because what happens if you crack your tablet before the year is up? Seems counter-intuitive
I have purchased the staples warranty on two items. One being a $200 chair which I called over a year later and they told me to toss it and sent me a gift card for $200. Used it to buy a canon digital camera. I tried claiming warranty on it but they asked what was wrong with it and to send it in for repairs. There was nothing wrong so I didn't send it in, just thought maybe they would send me a new gift card which they didn't. I'm not sure if I was under canon warranty at the time or not. Staples is suppose to get a shipment of N10s tomorrow and I may get the warranty with it since I have had success with it before with the chair.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
MrSteez said:
I think what everyone is talking about is that the protection plan is "good" but it doesn't kick in apparently til after the first year of having the tablet because there is already a year warranty from Samsung. If that's right though then it seems stupid because what happens if you crack your tablet before the year is up? Seems counter-intuitive
Click to expand...
Click to collapse
Actually, this is incorrect. It takes effect from the moment you buy the plan, and you can only buy the plan within 30 days of buying the tablet. I bought it the same day. Here's the description (copied and pasted):
http://www.walmart.com/ip/2-Year-Dr...lan-for-Tablets-and-iPads-400-499.99/21556980
-------------------------------------------------
2 Year Drop, Spill and Cracked Screen Service Plan for Tablets and iPads $400 - $499.99
Get long-term peace of mind for your Tablet with a Product Care Plan. If your product has a covered failure during the Plan's term, we'll repair or replace it. We cover 100% of the repair costs. There are no deductibles or hidden fees.
2 years of protection for your Tablet begins the moment you purchase your Plan.
We enhance and extend the manufacturer's warranty.*
Our Product Care Plan provides more coverage than the manufacturer's warranty, such as failures due to:
•Accidental Damage from Handling, such as spills, drops and cracked screens
•Power surges
•Defects in materials and workmanship
•Mechanical or electrical failures, including those due to normal wear and tear
•Internal heat, dust and humidity
This plan provides 2 years of coverage from the date of purchase.
Learn more about our Product Care Plans
Your Product Care Plan also includes:
3-day Service Guaranteed, or your money back.
If your product has a covered failure, we'll repair it within 3 days of receiving it. See the "Learn more about our Product Care Plans" link above for more details.
Transferable Coverage. If you sell your product or give it to someone as a gift, your Product Care Plan and all of its benefits are fully transferable to the new owner, so it maintains its value.
Accidents happen. Take comfort knowing that your purchase is protected from accidental drops, spills and cracked screens from day one.
How the plan works:
•Add the Product Care Plan to your shopping cart.
•Your product is covered the moment you complete your purchase.
•Within two business days, you will receive an email with Plan details.
•If you need to make a claim, call us 24 / 7 / 365 at 1-877-968-6391. Just have your order confirmation emails handy when you call.
Important information:
•Products need to be purchased from either Walmart.com or a Walmart store.
•You can purchase this Product Care Plan for any eligible product up to 30 days after purchase, as long as you have the original Walmart product receipt.
•We may fulfill your claim by providing you with a new, remanufactured or refurbished product with similar features and functionality, or a Walmart Gift Card for the original purchase price of the product (including taxes).
*Limitations and exclusions apply. See Terms and Conditions for complete program details.
-------------------------------------------------

did anyone else use AT&T Next to get this phone?

So heres my case, after the 12 months would they take my phone back even tho its rooted and bootloader unlocked? just wondering because im gonna upgrade to the m9!!
HRodMusic said:
So heres my case, after the 12 months would they take my phone back even tho its rooted and bootloader unlocked? just wondering because im gonna upgrade to the m9!!
Click to expand...
Click to collapse
yes they will take it back. the reps dont know enough to check for root and unlocked bootloader. all they will check for is if it has "normal" wear and tear as per your at&t next agreement.
freebee269 said:
yes they will take it back. the reps dont know enough to check for root and unlocked bootloader. all they will check for is if it has "normal" wear and tear as per your at&t next agreement.
Click to expand...
Click to collapse
chill, ill just make sure i go back to a stock rom. =)
freebee269 said:
yes they will take it back. the reps dont know enough to check for root and unlocked bootloader. all they will check for is if it has "normal" wear and tear as per your at&t next agreement.
Click to expand...
Click to collapse
this rep nows well enough :good::good:
just unroot and relock the bootloader lol
Is next worth it? These Damn salesmen keep trying to get my dad to switch and he wants to do it.
Sent from my HTC One_M8 using Tapatalk
The way Next was explained to me by a customer service rep was this: You get a phone on Next and you pay monthly on it, on the unsubsidized price. As long as you're paying on the phone monthly, you get a discount off of your bill. When you stop paying for the phone, the discount is removed. But you never really own the phone.
So you're stuck constantly renting a phone from AT&T to keep your bill lower. They now have you even more firmly by the balls.
This was how it was explained to me, but not all reps know what they're talking about. So if anybody knows more or differently, feel free to correct me.
Anyway, I used a cross-upgrade to get mine.
rahtrip said:
Is next worth it? These Damn salesmen keep trying to get my dad to switch and he wants to do it.
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
You end up paying more in the long run IF you switch at the halfway point....but if you run the full payment plan then you obviously end up paying the same amount for the phone. That being said, the 2 year contract is ultimately cheaper by several hundred dollars. But of course you have to wait 2 years to get subsidized pricing, and if you're a gadget-addict such as myself then NEXT might be a good deal because you can get a new phone without having to worry about your two year wait period.
Ultimately they make way more money off of you....otherwise they wouldn't offer it
TheEmpyre said:
You end up paying more in the long run IF you switch at the halfway point....but if you run the full payment plan then you obviously end up paying the same amount for the phone. That being said, the 2 year contract is ultimately cheaper by several hundred dollars. But of course you have to wait 2 years to get subsidized pricing, and if you're a gadget-addict such as myself then NEXT might be a good deal because you can get a new phone without having to worry about your two year wait period.
Ultimately they make way more money off of you....otherwise they wouldn't offer it
Click to expand...
Click to collapse
Actually, Next is cheaper than a 2 year contract. With Next you pay the full price of $640 plus tax. With a 2 yr contract you pay $800 plus tax... The phone is $200 up front plus you lose the $25/month Next discount and end up paying $600 extra over the term of the contract...so $800 total.
It's win-win for gadget addicts like me. I don't have to worry about losing resale value of I get a scratch or ding...no need to sell it to break even. I can just bring it back and get the new hotness each year.
working for at&t sales for 3 years i find it so awesome looking for phones that are rooted and unlocked. granted when i do see it i let it slide because heck im gonna do the same when i trade mine in lol.
but if they come in complaining about all the stupid issues their having and i find it rooted then i cant help them because theyve got a tmobile phone with an att type rom with tmobile apns and i just sit there and go...if ur gonna root...go learn to read dude.
/gets off soap box
bbunsen said:
Actually, Next is cheaper than a 2 year contract. With Next you pay the full price of $640 plus tax. With a 2 yr contract you pay $800 plus tax... The phone is $200 up front plus you lose the $25/month Next discount and end up paying $600 extra over the term of the contract...so $800 total.
Click to expand...
Click to collapse
Not all plans will receive a $25 subsidy. That's only if you pay for one of the more expensive mobile share plans. All plans below, I think 8 GB, only receive a $15 discount. Doing a cursory search of different sites that have done mathematical analysis on NEXT all conclude the two year subsidy is cheaper. Why would AT&T do it if they weren't going to make money hand over fist?
Sent from my HTC One_M8
TheEmpyre said:
Not all plans will receive a $25 subsidy. That's only if you pay for one of the more expensive mobile share plans. All plans below, I think 8 GB, only receive a $15 discount. Doing a cursory search of different sites that have done mathematical analysis on NEXT all conclude the two year subsidy is cheaper. Why would AT&T do it if they weren't going to make money hand over fist?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Ok. Well, I did the math myself and Next is cheaper for my lines on the 10GB plan.
Regardless of plan, you pay $40/mo with a contract plus $200 up front for the phone right now. That is $1160 for one line over 2 years. With a $15 subsidy one would pay $1240 over 2 years and with a $25 subsidy it is $1000 over 2 years.
So, after 12 months on Next, one will have spent either $684 or $564 for the line depending on the plan vs $680 with a contract...but with Next you can upgrade to a new just released phone and likely keep paying the same amount monthly.
If you don't want to upgrade early and don't get the 10GB or greater plan, it might not be as good for you...unless you keep your phone longer than 2 years. If you do, Next is better.
I've been buying new phones every year (or sooner) and selling my used ones to help finance the new one. I've been doing so since the Palm Treo 650 days...about 10 years now I guess. [Wow, I'm old.] I know how much money I've lost doing that over the years...even when hopping carriers to do so when ETFs were cheaper. Since I obviously plan on spending extra money to get the latest technology more frequently, this option helps spread out the costs and minimizes risk of not being able to sell a phone for the price I need to keep the ball rolling.
Again, it may not be for everyone.
bbunsen said:
Ok. Well, I did the math myself and Next is cheaper for my lines on the 10GB plan.
Regardless of plan, you pay $40/mo with a contract plus $200 up front for the phone right now. That is $1160 for one line over 2 years. With a $15 subsidy one would pay $1240 over 2 years and with a $25 subsidy it is $1000 over 2 years.
So, after 12 months on Next, one will have spent either $684 or $564 for the line depending on the plan vs $680 with a contract...but with Next you can upgrade to a new just released phone and likely keep paying the same amount monthly.
If you don't want to upgrade early and don't get the 10GB or greater plan, it might not be as good for you...unless you keep your phone longer than 2 years. If you do, Next is better.
Click to expand...
Click to collapse
I'm really not trying to start a pointless bickering match here, but for the sake of someone trying to make an informed decision here is my math:
Individual 2 GB Plan: $40 per month for the plan + $25 smartphone charge (includes $15 Subsidy off of the $40 fee) + $25 per month for a premium smartphone. Multipled over 12 months = $1,080
2 Year contract: $65 per month for a smartphone plan, 2 GB data + one time $200 fee, multiply the plan cost over 12 months = $980
The cost of the 2 year contract is cheaper in this case by $100, for an individual, for 2 GB of data.
TheEmpyre said:
I'm really not trying to start a pointless bickering match here, but for the sake of someone trying to make an informed decision here is my math:
Individual 2 GB Plan: $40 per month for the plan + $25 smartphone charge (includes $15 Subsidy off of the $40 fee) + $25 per month for a premium smartphone. Multipled over 12 months = $1,080
2 Year contract: $65 per month for a smartphone plan, 2 GB data + one time $200 fee, multiply the plan cost over 12 months = $980
The cost of the 2 year contract is cheaper in this case by $100, for an individual, for 2 GB of data.
Click to expand...
Click to collapse
I don't want to keep going back and forth here either.
Your math is correct if a 2GB $65 on-contract plan exists, but I don't think it does. They advertise 2GB plans for $65 but that doesn't include a subsidized phone. 1GB on contract for $65 is a possibility and would be slightly cheaper over time if you can live with 1GB per month.
Everyone has different needs and requirements. I am just happy that the US is starting to transform their policies to separate phones and service like many other countries where the cost for mobile data is much more affordable. I've lived places where they dish out data on the cheap and it was glorious. BYOD pricing is getting reasonable and isn't just for MVNOs anymore which is nice.
Bottom line is that AT&T wouldn't invest money in creating and implementing the Next plan if they weren't going to see more profits from it. More profits means the customer pays more or more customers pay more. They aren't doing this as a convenience to their customers - it's about making more money.
Right. Businesses don't make changes to decrease their bottom line unless it is to attract more customers. I believe this is an attempt at gaining more customers and more market share while trying to remain competitive in this changing space. At the same time, I imagine it doesn't hurt them financially.
bbunsen said:
Right. Businesses don't make changes to decrease their bottom line unless it is to attract more customers. I believe this is an attempt at gaining more customers and more market share while trying to remain competitive in this changing space. At the same time, I imagine it doesn't hurt them financially.
Click to expand...
Click to collapse
AT&T makes record profits every quarter, I bet they're willing to take a hit for a quarter or two to stop customers from fleeing to T-Mobile.
Me having 5 lines and the 10 GB mobile share it is significantly cheaper for me to do the Next with that $25 discount. When I first converted I didn't had the discount without the Next, but when my contract was up for me to upgrade it was cheaper to do Next than the 2 year contract.
I'll probably pay it off before the year and sell it myself and do another Next when my next phone i want comes out.
edit: ATT doesn't necessarily need to make a killing switching to these plans. If they keep their profits the same, but keep people under contract ( 2 year/or owing money on the Next) longer it makes sense. Carriers fear losing customers more than anything.
TheEmpyre said:
2 Year contract: $65 per month for a smartphone plan, 2 GB data + one time $200 fee, multiply the plan cost over 12 months = $980
The cost of the 2 year contract is cheaper in this case by $100, for an individual, for 2 GB of data.
Click to expand...
Click to collapse
2 year contract price for 2 year is $80, $40 for the 2GB and then $40 for smartphone charge.
So AT&T Next with an iPhone 5S on the 20 month plan is $32.50 a month.
Next: ($25+$32.50)20 = $1150
2year: ($40x24)+$236 =$1196
That $236 is including the upgrade or activation fee, which is waived on Next as well.
Edit: I guess this is assuming you do the full ride for each the Next agreement and the 2 year contract. Although with Next you have the CHOICE to turn it in sooner and upgrade sooner, you don't HAVE to, which many people are misinformed about.
Sent from my SAMSUNG-SM-G900A using Tapatalk
HRodMusic said:
So heres my case, after the 12 months would they take my phone back even tho its rooted and bootloader unlocked? just wondering because im gonna upgrade to the m9!!
Click to expand...
Click to collapse
If you're going to be upgrading to a new phone release(which is every year) then "Next" is a great option for you.
Reason why is you going to be stuck in a contract with AT&T for two years. And when the M9 or whatever device you might see next year come out you won't be able to upgrade for the new/upgrade 2 year price tag, you would have to pay full retail($600-$800). Most likely you are going to stop using the older device once the new come out so why not just sign up for Next and keep upgrading every year. If you wanna spend $1,000+ a year for phone service + $600+ every time a new phone comes out then thats up to you.
You can also pay off your phone before a year. you don't have to keep paying $35 a month for the device.
Longcat14 said:
AT&T makes record profits every quarter, I bet they're willing to take a hit for a quarter or two to stop customers from fleeing to T-Mobile.
Click to expand...
Click to collapse
I doubt T-Mobile is a threat to AT&T or Verizon. they're service is still useless unless you live in one of those "Markets".

Categories

Resources