Related
Recently did the ICS upgrade, but realized ICS broke my phone shortly after.
I live in the mountains in an area where we use shared data with US Celluar (mountain in the way for the Verizon tower). So, I am always on roaming at my house. Drive a few miles out and I'm on Verizon tower but not at home.
After the update, my phone, texts and data do not work on the roaming US Cellular network but everything works fine on the Verizon network. What happens when I try to place a call is it will connect to the network, make the call but 4 second in (before any ringing or anything) I get the fast busy signal. Texts just fail as does data. I can receive calls and texts SOMETIMES. Other times the incoming call goes directly to my voicemail. I can test the phone and see a nice strong signal to the US Celluar network. I just can't seem to use it.
I reported the issue to Verizon on Monday (Saturday now), but they cannot figure it out. I've reset my phone to factory defaults with no luck. They say they have an open ticket without resolution.
So, I figure it's time to ask the community for any help.
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
newowner said:
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
Click to expand...
Click to collapse
Yeah, we messed with that
Dang - that sucks, hmmm, is you Preferred Network Mode "Global"?
In cases like this, I wish that Verizon had VOIP like TMO...
Another solution may be to turn in your phone as it may have gotten damaged some how... If you're still under warranty.
I wonder if the PRL version has anything to do with your problem.
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
no one experiencing my duplex wifi while in call not working issue?
Is no one else having this problem ? I'm about to do a flash back to the stock ROM to see if wifi works simultaneously while in a call but if it's a fault in the programming / chipset then there's no point in me trying. Someone please reply so I don't waste my time doing something that someone else has tried.
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Flyhalf205 said:
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Click to expand...
Click to collapse
Mine isn't working at all when I'm on the call, even when the wifi connectivity is on the status bar.. as soon as I disconnect calls my push to talk app/browser/etc start back working... Sometimes the wifi doesn't work at all on the phone even if I'm not on a call, but the S2 I have works like a charm with the same cradle point mbr1200/verizon data card that I've had for years. within 5 feet from the router too...
stock. non rooted, on sprint.
i was on the phone with my mom on moms day and was on wifi here at the house.
i was successfully able to use google voice to send and receive texts and also was surfing the web for a phone for my mom, so i have had good results with wifi calling.
enettrek said:
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
Click to expand...
Click to collapse
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Problem diagnosed but not fixed
I have diagnosed my problem on simultaneous calling with data connection non existence even with wifi symbol on status bar...
The data on wifi works on calls if I'm not using a bluetooth device, meaning if I'm using the handset or the speaker phone it works fine, even if the headset stays connected to the phone, wifi still works as long as I'm not using the bluetooth for my call... kinda defeats purpose of having a smartphone if you can't use all features... backward thinking htc.
mwebb34 said:
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
enettrek said:
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
Click to expand...
Click to collapse
All I know is that when I put in my new SIM it seemed to fix my issue iv not had any problems staying connected to 4g. I figured the Verizon REP was full of B.S.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
I created a new thread for this issue with a poll to help htc see if it's a wide spread issue. Will let them know the link tomorrow when I talk to their higher tier techs.
http://forum.xda-developers.com/showthread.php?t=2753130
Edit
I fixxed the issue. I cleared data In app mgr.
Sorry if I posted this in the wrong place. I can't seem to get the voicemail notification icon to go away, I checked my voicemail and I don't have any new messages. On viper Rom
Sent from my HTC6600LVW using XDA Premium 4 mobile app
As some of you have probably read.
I gave up on the M9, mostly prompted by dropped calls, or calls going straight to voice mail.
I had the M9 replaced and gave it to my wife. It's been near perfect for her, she even dunked it and it's still running great.
My G4 is now doing the SAME thing. Although it has not dropped many calls, tons of calls go straight to voice mail.
Had a very important call this morning and even shutoff LTE, WIFI and Bluetooth and only had 3G on. And it went to voice mail.
The signal is not great, but should be fine for CDMA. Previous generation phones were fine (M8,M7, etc.)
I do see the signal bounce. Where it will be 3-4 bars one minute and none the next. The bouncing can be common in weak LTE (which is definitely weak).
But it's even bouncing with LTE off.
Even at home with two phones in the same location.
My wifes M9 will work, but my G4 will go to voice mail.
Where a couple months ago at home
My wifes M8 will work, but my M9 will go to voice mail.
Could their be something on the account that limits my phones? Like wrong bands or something. Not enabled for Spark but on a Spark Network.
As soon as Verizon gets the LG V10, I'm 99% sure I'm gonna switch. Don't know what else to do.
I don't really care for how locked down Verizon is, but I need a working phone.
This problem happens at multiple locations.
Any ideas appreciated.
I know this isn't specifically an M9 issue, but I know their are more experienced folks around here that might know something.
It is related to M9 TYPE phones though (Spark Generation 2-ish phones). It started when I switched from M8 to M9.
Upgrading my wife from M7 to M8 went fine and from M8 to M9 went fine.
Upgrading me from M8 to M9 went south and from M9 to G4 went south.
All SIM cards cam with respective phones.
All bought new.
All S-Off and/or rooted.
I may have found the answer. Read this !! It has to do with having WIFI on and phone going to sleep. Which is exactly what happens on G4 and M9.
https://community.koodomobile.com/k...ot-receiving-calls-on-android-5-1-1-with-wifi
mswlogo said:
I may have found the answer. Read this !! It has to do with having WIFI on and phone going to sleep. Which is exactly what happens on G4 and M9.
https://community.koodomobile.com/k...ot-receiving-calls-on-android-5-1-1-with-wifi
Click to expand...
Click to collapse
I disagree...I'm using the opposite settings that he is saying to use & I've never had this issue (that I know of). I don't make alot of outgoing calls...most are incoming...I also have my work cell fwd'd to my M9 so I don't have to carry 2 devices...I'm on Wifi a majority of the time, I get calls & texts all the time w/ no issues...the only thing I have checked in Advanced WiFi is Wifi Optimization, Keep Wifi on during sleep set to always
Fix
------
The fix is to not have Wifi on when the phone is idle/sleep. change your Wifi settings below to the screenshot below.
Settings -- > Wifi -- > MORE -- > Advanced -- > "Keep Wi-Fi on during Sleep = Never"
I also have "Network notification" and "Always allow scanning" enabled.
Click to expand...
Click to collapse
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
OMJ said:
I disagree...I'm using the opposite settings that he is saying to use & I've never had this issue (that I know of). I don't make alot of outgoing calls...most are incoming...I also have my work cell fwd'd to my M9 so I don't have to carry 2 devices...I'm on Wifi a majority of the time, I get calls & texts all the time w/ no issues...the only thing I have checked in Advanced WiFi is Wifi Optimization, Keep Wifi on during sleep set to always
Click to expand...
Click to collapse
It has not failed in 5 days since I flipped it.
It may depend on the WIFI it's on, IPV6 etc. I don't know.
I think this may have started the same time MMS started failing for SOME folks if WIFI was enabled. Disabling IPV6 on WIFI was a work around (which is disabled on your ROM).
But not everyone had this issue and depended on their router.
So their is weird sh$t happening due to Android changes.
I think this issue is related and not everyone runs into it.
I have had WIFI Calling setup, but disabled it on both M9 and G4 (because it's extremely unstable on every phone I've tried).
Not sure if that is part of it. Like my account knows it's WIFI Calling capable. But my wifes never had WIFI Calling setup, she also does not run WIFI at work. She's never had the problem (even with the same phone I had problems with).
Again I don't know the exact details, and this is not a fix. But disabling WIFI when asleep seems to have stopped it problem. But I need to go a bit longer to be 100% sure.
I've seen similar threads on many phones and carriers and many start off saying "Problem started with 5.x.x OTA update".
I think I was close when I thought it was the optimizer. And before I found that thread, I was testing with WIFI completely off (which also worked).
Something is a miss and there may be more "options" to cause the issue.
Sim-X said:
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
Click to expand...
Click to collapse
thx for the info!
mswlogo said:
It has not failed in 5 days since I flipped it.
It may depend on the WIFI it's on, IPV6 etc. I don't know.
I think this may have started the same time MMS started failing for SOME folks if WIFI was enabled. Disabling IPV6 on WIFI was a work around (which is disabled on your ROM).
But not everyone had this issue and depended on their router.
So their is weird sh$t happening due to Android changes.
I think this issue is related and not everyone runs into it.
I have had WIFI Calling setup, but disabled it on both M9 and G4 (because it's extremely unstable on every phone I've tried).
Not sure if that is part of it. Like my account knows it's WIFI Calling capable. But my wifes never had WIFI Calling setup, she also does not run WIFI at work. She's never had the problem (even with the same phone I had problems with).
Again I don't know the exact details, and this is not a fix. But disabling WIFI when asleep seems to have stopped it problem. But I need to go a bit longer to be 100% sure.
I've seen similar threads on many phones and carriers and many start off saying "Problem started with 5.x.x OTA update".
I think I was close when I thought it was the optimizer. And before I found that thread, I was testing with WIFI completely off (which also worked).
Something is a miss and there may be more "options" to cause the issue.
Click to expand...
Click to collapse
I'd blame gremlins yes, weird sh*t...and yeah, we still have ipv6 disabled in ROM for wifi
Sim-X said:
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
Click to expand...
Click to collapse
I know about the call switching for LTE and it sucks. But that was not it. I tried CDMA only and it did not fix it.
Disabling WIFI while sleeping is still working. Not one call has gone to voice mail at work in over a week. It used to happen 2-3 times a day.
I HATE disabling wifi while asleep though. I'd like to still get to the bottom of it.
I think some how it is doing something over WIFI when a call comes in, if WIFI is available. But when the WIFI is in power save mode something gets messed up.
The problem started on OMJ's ROM with IPV6 disabled. So it's not that.
The only thing common is Lollipop, Sprint and my WIFI locations (and a modern single radio triband phone).
I'd like to try getting "WIFI Calling" capability off my account. I think once you set it up once, it's enabled automatically on my account.
I will also say, if I do enable WIFI Calling, it's terribly unreliable. Maybe that's a hint.
The WIFI signal is solid and no issues using WIFI itself.
mswlogo said:
I know about the call switching for LTE and it sucks. But that was not it. I tried CDMA only and it did not fix it.
Disabling WIFI while sleeping is still working. Not one call has gone to voice mail at work in over a week. It used to happen 2-3 times a day.
I HATE disabling wifi while asleep though. I'd like to still get to the bottom of it.
I think some how it is doing something over WIFI when a call comes in, if WIFI is available. But when the WIFI is in power save mode something gets messed up.
The problem started on OMJ's ROM with IPV6 disabled. So it's not that.
The only thing common is Lollipop, Sprint and my WIFI locations (and a modern single radio triband phone).
I'd like to try getting "WIFI Calling" capability off my account. I think once you set it up once, it's enabled automatically on my account.
I will also say, if I do enable WIFI Calling, it's terribly unreliable. Maybe that's a hint.
The WIFI signal is solid and no issues using WIFI itself.
Click to expand...
Click to collapse
Having Wi-Fi calling provisioned on your account is just that, it just means if you enable wi-fi calling that your phone has the green light to connect and move forward with the server. That said if you keep wi-fi calling off the fact that it is still provisioned on the account doesn't affect anything at all if the service is not active.
If you only solution is disabling wi-fi while sleeping something in the rom is borked. Return the phone to 100% stock, hard reset it (including the radio) then try using it again. While again CSFB isn't perfect, if the phone is CDMA only you just shouldn't be having this kind of issue. If your not having issues with other phones in the same area with calls going to vm, you know it's not the network and something with the phone. If it does this on 100% stock after a re provision then you have a borked radio and the phone should be swapped. Which I have seen borked radios before, the wi-fi radio in the phone is totally separate from the CDMA/LTE radio.
Sim-X said:
Having Wi-Fi calling provisioned on your account is just that, it just means if you enable wi-fi calling that your phone has the green light to connect and move forward with the server. That said if you keep wi-fi calling off the fact that it is still provisioned on the account doesn't affect anything at all if the service is not active.
If you only solution is disabling wi-fi while sleeping something in the rom is borked. Return the phone to 100% stock, hard reset it (including the radio) then try using it again. While again CSFB isn't perfect, if the phone is CDMA only you just shouldn't be having this kind of issue. If your not having issues with other phones in the same area with calls going to vm, you know it's not the network and something with the phone. If it does this on 100% stock after a re provision then you have a borked radio and the phone should be swapped. Which I have seen borked radios before, the wi-fi radio in the phone is totally separate from the CDMA/LTE radio.
Click to expand...
Click to collapse
Did that, returned to stock, same issue. Got Another M9, same issue, got a LG G4 same issue. Just signed up for T-Mobile (have not canceled Sprint yet). Two LG V10's. T-Mobile just announced a huge expansion on their network to cover areas that I needed with LTE (Sprint roams 1x Lakes Region and North in NH).
mswlogo said:
Did that, returned to stock, same issue. Got Another M9, same issue, got a LG G4 same issue. Just signed up for T-Mobile (have not canceled Sprint yet). Two LG V10's. T-Mobile just announced a huge expansion on their network to cover areas that I needed with LTE (Sprint roams 1x Lakes Region and North in NH).
Click to expand...
Click to collapse
Not a bad play, Sprint's Network has come along way in the past few years but with CSFB and a crappy LTE signal is most places they still have a lot of work to do. One of the reasons I stay is my plan and they are pretty friendly towards rooting/unlocking for the most part.
Sim-X said:
Not a bad play, Sprint's Network has come along way in the past few years but with CSFB and a crappy LTE signal is most places they still have a lot of work to do. One of the reasons I stay is my plan and they are pretty friendly towards rooting/unlocking for the most part.
Click to expand...
Click to collapse
The V10 was awesome. T-Mobile was extremely good at My work, My wifes work, Home and all places between. Speeds were 4-8x faster (seriously) than Sprint. Simultaneous Voice and Data VoLTE.
But what the map showed up in NH, didn't match reality at all. Sprint is pretty dismal too, but they at least Roam and you can get 1x or 3G from either US Cellar or Verizon.
But T-Mobile had nothing in the areas Sprints Roams. So I'm sticking with Sprint for now.
I've concluded it's a combination of weak locations, the requirement to switch from LTE to CDMA for calls, and something around that is complicated by WIFI while asleep. Shutting off WIFI or shutting it off while asleep definitely improved things but didn't eliminate it completely. Both phones (M9 and G4) are Qualcomm chips and probably have similar Radio Firmware. But it's overly complicated due to Sprint being a bit behind the ball with VoLTE.
I agree Sprint is not quite so tight on locking things down. T-Mobile is the least locked down, then Sprint, then AT&T then Verizon. I know Verizon would perform flawlessly. But the combination of expense and being so locked down keeps me away. T-Mobile price was really good 2 lines 10GB each, with Carry Over and free Music/Video streaming. And the V10 already had TWRP on day one. The G4 on Sprint does not have TWRP and probably never will. It is rootable, barely.
I convinced my Sister to switch to T-Mobile because she wanted an iPhone and I recommended she not Jail Break it. But she wanted Tether (I was rooting Androids on Sprint for her). She is very happy with T-Mobile. And she generally stays in Eastern MA.
We'll see what HTC does this next time around. But they really need to step up their game. The reception issue really isn't an "HTC" issue. It's a Qualcomm/Sprint issue in my opinion. It's a kludge and I think Sprint is the only one with this kludge.
Hello,
Maybe I misunderstood what these both do. I have red pocket and contacted customer support to make sure they are both turned on on my LG V30+, rooted. They stated it was. I make most of my phone calls from home and seem to have poor reception (in terms of the bars it shows). Last few calls I had dropped and people constantly tell me when they call it goes straight to voicemail. I am always near wifi though. I was under the impression, that I would get calls via wifi and despite poor reception (I am near NYC btw), the voice over wifi would connect my calls so people would be able to reach me and maintain a phone call with me.
Am I misunderstanding something? Is there something I need to do to get my service working straight via the rooted device?
what's red pocket?
The last several calls I made were unsuccessful, and I keep hearing from folks that their calls are going straight to voicemail. Nonetheless, I am never far from a wireless connection. I thought that if someone tried to contact me, they'd be able to use voice over wifi to connect the call regardless of where I was in the world or how bad the coverage was (I'm near NYC, by the way).
Red Pocket is a carrier here in the USA.
OP, you are correct, the phone should work on Wifi for your call, and ring and work "better" Than with the low-bar cellular signal. I have the same situation at home - about 2 bars cellular, but full-bars on wifi, of course. Wifi calling works great for me. I'm now on a different phone (Galaxy S10+) but my V30 worked great when I was using that. My carrier was Total Wireless (a Verizon MVNO).
You may need to check to make sure VOWIFI is actually happening. I recall there was a switch in the settings somewhere, but I don't remember exactly at the moment. Of course, that needs to be on.
One way you can test is to put the phone into airplane mode, then turn on Wifi, and you should still be able to make a call. If not, then VOWIFI is not working. On Verizon, when we get a VOLTE or VOWIFI call, we get an "HD" indicator on the phone app, which also confirms the call is on there... I don't know if RedPocket does anything similar...
hi community, i got my usa version of 1 iv and worked with mint-mobile (using t-mobile's network) to connect/activate. Calling/word text worked fine (image via text did not work), but no internet/data connection over 5g/LTE while browsing. Tech support could not get it working and escalated ... wondering if anyone would know how/what could be done. Thx!!
You must be missing the APN config on your device for TMobile. also, check if mobile data is enabled.
Here is T-Mobile info on how to setup Tmobile USA APN:
Tutorials | T-Mobile Support
Not related to the post (getting T-Mobile service) on any of the Asian firmwares at the moment.
I flashed the Euro, US firmwares and no signal at all. The radio power in hidden menu shows as off.
Does anyone know if crossflashing with this model also flashes the radio modem?
Seems to have worked naturally for Xperia 1 II and Xperia 1 III.
Not sure why this doesn't work now aside from intentionally restricting the phone to the intended region model.
Mine is XQ-CT72 global version on US T-Mobil.
I'm getting 800+, but US version should be better because of better band selection.
Mine goes that fast only certain places.
xperialiker said:
hi community, i got my usa version of 1 iv and worked with mint-mobile (using t-mobile's network) to connect/activate. Calling/word text worked fine (image via text did not work), but no internet/data connection over 5g/LTE while browsing. Tech support could not get it working and escalated ... wondering if anyone would know how/what could be done. Thx!!
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I own the USA variant of the phone and I have absolutely no issues with 5G data nor wi-fi. The only issues I am experiencing is the fact that voice over Wi-Fi has not been provisioned. Coincidentally my phone also tells me within engineering mode that video over Wi-Fi is also not implemented. Sony wants to point the finger at T-Mobile and T-Mobile wants to point the finger at Sony.
Other than that I love this phone.
hnt20 said:
You must be missing the APN config on your device for TMobile. also, check if mobile data is enabled.
Here is T-Mobile info on how to setup Tmobile USA APN:
Tutorials | T-Mobile Support
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I have the correct APN that you mentioned and still no luck for voice over Wi-Fi. I spent over half an hour with a T-Mobile troubleshooting technician and she was not able to remedy the scenario. They have created a trouble ticket and forwarded up the food chain. They claim you will take about 3 days for them to get back to me so cross your fingers (VoWifi).
igotroot said:
I have the correct APN that you mentioned and still no luck for voice over Wi-Fi. I spent over half an hour with a T-Mobile troubleshooting technician and she was not able to remedy the scenario. They have created a trouble ticket and forwarded up the food chain. They claim you will take about 3 days for them to get back to me so cross your fingers (VoWifi).
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Ah, that is a different question. that means you are able to get data and your problem is only with VoWiFi which is expected. your original post question was totally different.
Sony blocks TMO VoWiFi in their software by blocking the network code in their settings. You will never get VoWiFi with Sony and TMO together unless you root and hack your sony build settings to enable it.
Your next best option is to move to GoogleFi that uses TMO network and you will be able to get the full VoWiFi service there since it has different network code.
hnt20 said:
Ah, that is a different question. that means you are able to get data and your problem is only with VoWiFi which is expected. your original post question was totally different.
Sony blocks TMO VoWiFi in their software by blocking the network code in their settings. You will never get VoWiFi with Sony and TMO together unless you root and hack your sony build settings to enable it.
Your next best option is to move to GoogleFi that uses TMO network and you will be able to get the full VoWiFi service there since it has different network code.
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Rats. I've been looking to upgrade from my Note 10+ on T-Mobile, and the Xperia 1 IV looked promising, but VoWiFi being nerfed is a non-starter for my needs. Curse the manufacturers for moving away from expandable storage!
T-Mobile basically did a bunch of farting around and could not provision Wi-Fi calling on my phone. I have confirmed from at least three people on XDA developers that the workaround is to jump on board with Google fi since they do support Wi-Fi calling provisioning.... Or somehow root your phone and find an engineering workaround.
igotroot said:
T-Mobile basically did a bunch of farting around and could not provision Wi-Fi calling on my phone. I have confirmed from at least three people on XDA developers that the workaround is to jump on board with Google fi since they do support Wi-Fi calling provisioning.... Or somehow root your phone and find an engineering workaround.
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It is Still a good attempt from TMO to try to help, It is really not TMO fault here as nothing they can do. Sony is at fault blocking TMO network code in their VoWiFi software.
Sony has decided to block this service from the second largest US carrier, wondering why Sony sales not picking up in the US
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
kinggo2 said:
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
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Since WCDMA and GSM are sunset, if you want to call someone or receive calls with your phone, you need VoLTE or VoNR. TG and Whatsapp are not that popular in the US, and imagine someone wanting to use their phone as a phone....
well, I get that. We still have 3G and GSM. And every time I work on new rollout things are more and more complicated because of all generations are still in use. Connecting to a unknown wifi every time seems very not practical and if it is not opened public network (which again is not great) how does that work then? I get it if you are at home/family/friends but my question is more like, no cell signal, jut some random wifi. To me it looks more like a patch then an actual service/solution for the lack of cell signal. Or is that something that you really can rely on?
kinggo2 said:
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
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The issue is when I'm in my local public supermarket there is no T-Mobile coverage in the building. There is Wi-Fi and I do use Google meet and other apps over Wi-Fi but if someone calls my phone number my phone will not receive the call. That is the point.
Someone would have to actually know that I'm in a no coverage area and utilize one of those other apps to reach me. If not businesses, job offers, local businesses that don't know me personally, someone new that I've met etc etc would never get through to me and I would eventually receive some type of voicemail message indication. That is unacceptable when you have children and other family members and friends that need to get in contact with you immediately.
igotroot said:
but if someone calls my phone number my phone will not receive the call. That is the point.
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Exactly the point, your phone number is the primary way many reach you. if your phone does not have any 3G\4G\5G coverage, then WiFi might be your only other option that gives people the ability to call you directly with your phone.
OK, but who provides wifi? I get that is is just a voip, but you still need internet connection. So instead of cellular it uses wifi.
Here, in many big business buildings or malls we have indoor base stations, sometimes it is combo indoor and out door. Indoor usually is set up as MIMO so all of the providers share the same indoor infrastructure.
Also, many of public places have a wifi but since we are covered with cell signal, nobody really cares about it. Mostly because you can't just connect to it. you need a pass from your bus ticket or your bill in bars or are greeted with front page of the mall that wants you to register and so on. So using wifi here is PITA, that's why I wonder how all that works there and why is it such a big deal.
kinggo2 said:
OK, but who provides wifi? I get that is is just a voip, but you still need internet connection. So instead of cellular it uses wifi.
Here, in many big business buildings or malls we have indoor base stations, sometimes it is combo indoor and out door. Indoor usually is set up as MIMO so all of the providers share the same indoor infrastructure.
Also, many of public places have a wifi but since we are covered with cell signal, nobody really cares about it. Mostly because you can't just connect to it. you need a pass from your bus ticket or your bill in bars or are greeted with front page of the mall that wants you to register and so on. So using wifi here is PITA, that's why I wonder how all that works there and why is it such a big deal.
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There are many places that I have frequented where cellular data and cellular calling will not go through. In those places Wi-Fi is available. While you can use WhatsApp and other individual applications to make video calls and even voice calls you will not be able to receive native incoming calls when someone calls your regular phone number nor will you be able to use your native dialer to make a regular phone call if Wi-Fi calling is not provisioned on your phone. Unfortunately our phones do not get provisioned for T-Mobile Wi-Fi calling apparently due to some issue between the Sony and T-Mobile. So by switching to another carrier or mvno, Wi-Fi calling will be enabled reportedly.
UPDATE: Switched to Google Fi.... Problem solved. Wi-Fi calling now enabled.
That part I get, but still don't know which wifi do you use for that. For mobile network, there is a SIM that handles the connection between cells. Phones can't connect to any available wifi, right. So..... I get what it is, but as someone who works on cell towers installations and from perspective of wifi networks here and my knowledge I still don't get which wifi do you use in that case.
kinggo2 said:
That part I get, but still don't know which wifi do you use for that. For mobile network, there is a SIM that handles the connection between cells. Phones can't connect to any available wifi, right. So..... I get what it is, but as someone who works on cell towers installations and from perspective of wifi networks here and my knowledge I still don't get which wifi do you use in that case.
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It can work on any Wi-Fi network that has adequate bandwidth. I can go to my local Publix supermarket....no cellular signal in there: I turn my WiFi on, I can make/receive calls with the native phone dialer. No cellular tower needed.
Even tested this at home.... I turned Airplane mode on, then afterwards I ONLY turn wi-fi on.... Calls can be made/received.