I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
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This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
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I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
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Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
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Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
dolceka said:
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
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I am facing this problem again... Any suggestions guys!?
Check play store options and iff auto update apps on wifi is checked uncheck that I maybe wrong but its worth a shot
Hello,
I have a rooted Oneplus 3T with android 6.0.1.
I tried to use the Freedom app, but it gave me problems with the Play Store, so I uninstalled it and restored the hosts file.
But I still had problems with in app purchases and the Play Store always asked me to accept Terms and Conditions.
Clearing Play Store cache didn't help, so I cleared Play Store data and everything is working now.
The only problem is that my apps list inside Play Store is now empty.
If I search for an already installed app, it gives me the possibility to update/open the app, and then it appears among the installed apps on my device.
Is there a way to force Play Store to check for all installed apps instead of doing it manually?
Thanks in advance!
Did you ever figure out a solution for this? Just had the same problem happen to me.
Hello, I've got EMUI 10 a month ago, but in the last couple of days, I have a strange issue with the play store. When I try searching for anything I could previously install from play store (facebook, twitter,Viber,Instagram), the search won't return any results... I have tried clearing data and cache for play store and play services, re-adding google account, nothing helped. I have even contacted google support through play store chat platform, and after trying a few steps, they advised me to contact the device manufacturer...
Did anybody else experienced the same issue, could it be fixed somehow?
Couple of possibilities, do you have data access via sim or wifi and is it working. Have you updated play store and Google services? Have you applied customizations? Have you restricted play store access to power and data. What did you do on device before you noticed the glitch?
I've been on 10 for awhile and no isues after updating.
Sent from my LYA-L29 using Tapatalk
Everything is stock and updated, no restrictions... Nothing was done to the device when this started, that is the main reason I am asking if maybe something is broken in EMUI 10 and Play store compatibility
I recently got a black shark 3 pro CN version from Giztop (2 days ago). Device is great and I absolutely love it. However I noticed an issue whilst using Google maps or any app that requires maps access. In Google maps, my location never gets pinpointed as nothing happens when I ask the app to access my location. Similarly, an app requiring Google maps service to work functions. I get an error saying 'google play services updating'.
Another issue I've noticed is if I use the Google play games app to launch a game, nothing happens. Which led me to the conclusion that my Google play services are not installed properly. And yes I've given permissions to all Google apps.
I've tried deleting my gapps and re-installing them using Google installer but that still hasn't fixed the issue. Please help me solve this issue, thank you.
psycho.b94 said:
I recently got a black shark 3 pro CN version from Giztop (2 days ago). Device is great and I absolutely love it. However I noticed an issue whilst using Google maps or any app that requires maps access. In Google maps, my location never gets pinpointed as nothing happens when I ask the app to access my location. Similarly, an app requiring Google maps service to work functions. I get an error saying 'google play services updating'.
Another issue I've noticed is if I use the Google play games app to launch a game, nothing happens. Which led me to the conclusion that my Google play services are not installed properly. And yes I've given permissions to all Google apps.
I've tried deleting my gapps and re-installing them using Google installer but that still hasn't fixed the issue. Please help me solve this issue, thank you.
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Edit: I have solved the problem, using the steps in this link:
https://www.reddit.com/r/Xiaomi/comments/dkdwie/guide_how_to_fix_gps_and_notification_issues_for/
Now Google maps and Google pay + Google play games have started responding normally!
This is not the solution.
The solution is enable all permissions and autostart in all google services and also permit no restrictions in miui battery optimization.
And the last and most important stage, Enter Locations by clicking long press on the button in the status bar, enter app permissions, choose "google play services" and click "always allow".
Thats it, you don't need to touch the supl server.
There is only one problem I found out. The Google services framework service "No restrictions" always return to "Miui battery saver" after restart and need to set it again. That make the compass on google maps to not work properly if you leave it in battery saver mode.
Hope it will help.
I'm having the same issue (Google services are updating) and did everything all Google apps & services have full permissions and still not solved.
Anyone know how to fix it.
I'm having the same issue (Google services are updating) and did everything all Google apps & services have full permissions and still not solved.
i dont have any idea.. maybe will sell my phone
Install correct version of Google Play Services and Google Play Framework from apkpure