Recovered my softbricked phone really easy way - AT&T HTC One (M8)

Here is where I was at, ready to throw away the phone I ruined. I was rooted and S-ON and unlocked via HTC unlock bootloader web page. I was happily trying new things here when my phone went to all white background with green HTC letters. Wouldnt do anything. While trying to fix that I erased my backup and the software on the phone. I let the phone sit all day hoping the white backgound would go away but no. It wouldnt even power off. But I able to get into bootloader by doing this: Hold down power and volume up for 10 seconds, as soon as the screen goes blank slide finger down to volume down and hold. This got me into boot loader. I tried all the things outlined here to recover (using abd commands, fastboot *.img files nandroid backups, sideloading etc. My CID shows CWS_001 and next to the OS field is blank. Pulled the SIM and SD card to erase cache, no help. Wipe delvick, data, etc all failed with the E: unable to mount message. 2 Days gone by with not even a glimmer of recovering phone
So I went to HTC support download news (sorry cant post a link until 10 posts) and downloaded the RUU that contains the 4.4.3 update. This is an exe file that updates your phone. It failed on the first go. So I relocked the phone using wonders_never_cease M8 all in one kit, then double clicked on the RUU app again. It took off and ran. It is menu driven so I answered all the acknowledgements and got to the update screen. On that screen "current version field was blank and update to field reflected the new RUU version. The instructions tell you to put your phone into recovery mode and select fastboot. My Windows PC already had the HTC drivers loaded. I was shocked when the app began loading modules without failing. I didnt have to do anything except put attach usb cable to phone from PC and put the phone in fastboot. 10 mins later, the phone rebooted and my hated ATT logo and tune showed. Am up and running on 4.4.3 and new firmware.
Everything works fine on the phone (no modules missing). So it appears the "upgrade" will wipe partition and reload all the software on the phone without doing much of anything else. Thought I post this up for any other semi-noob that got into trouble and just wants a working phone. I am not sure a phone that is S-OFF would work but it doesnt hurt to try. I do understand HTC stopped the OTA update due to battery draining issues but the download is still available for fastboot. Am just happy to have a working phone. Now will make a backup in TWRP immediately. Over and out....Michael

sethandian said:
Here is where I was at, ready to throw away the phone I ruined. I was rooted and S-ON and unlocked via HTC unlock bootloader web page. I was happily trying new things here when my phone went to all white background with green HTC letters. Wouldnt do anything. While trying to fix that I erased my backup and the software on the phone. I let the phone sit all day hoping the white backgound would go away but no. It wouldnt even power off. But I able to get into bootloader by doing this: Hold down power and volume up for 10 seconds, as soon as the screen goes blank slide finger down to volume down and hold. This got me into boot loader. I tried all the things outlined here to recover (using abd commands, fastboot *.img files nandroid backups, sideloading etc. My CID shows CWS_001 and next to the OS field is blank. Pulled the SIM and SD card to erase cache, no help. Wipe delvick, data, etc all failed with the E: unable to mount message. 2 Days gone by with not even a glimmer of recovering phone
So I went to HTC support download news (sorry cant post a link until 10 posts) and downloaded the RUU that contains the 4.4.3 update. This is an exe file that updates your phone. It failed on the first go. So I relocked the phone using wonders_never_cease M8 all in one kit, then double clicked on the RUU app again. It took off and ran. It is menu driven so I answered all the acknowledgements and got to the update screen. On that screen "current version field was blank and update to field reflected the new RUU version. The instructions tell you to put your phone into recovery mode and select fastboot. My Windows PC already had the HTC drivers loaded. I was shocked when the app began loading modules without failing. I didnt have to do anything except put attach usb cable to phone from PC and put the phone in fastboot. 10 mins later, the phone rebooted and my hated ATT logo and tune showed. Am up and running on 4.4.3 and new firmware.
Everything works fine on the phone (no modules missing). So it appears the "upgrade" will wipe partition and reload all the software on the phone without doing much of anything else. Thought I post this up for any other semi-noob that got into trouble and just wants a working phone. I am not sure a phone that is S-OFF would work but it doesnt hurt to try. I do understand HTC stopped the OTA update due to battery draining issues but the download is still available for fastboot. Am just happy to have a working phone. Now will make a backup in TWRP immediately. Over and out....Michael
Click to expand...
Click to collapse
congratulations that you restore your device. the link for the RUU its already posted in the General Forum http://forum.xda-developers.com/att-htc-one-m8/general/htc-one-m8-ruu-m8ul-4-4-3-t2860423
also a bootable no pc version of it http://forum.xda-developers.com/att...-2-23-502-3-bootable-ruu-pc-required-t2860486
as well as the OTA http://forum.xda-developers.com/att-htc-one-m8/general/htc-m8-4-4-3-official-ota-t2860139

t5620 said:
congratulations that you restore your device. the link for the RUU its already posted in the General Forum http://forum.xda-developers.com/att-htc-one-m8/general/htc-one-m8-ruu-m8ul-4-4-3-t2860423
also a bootable no pc version of it http://forum.xda-developers.com/att...-2-23-502-3-bootable-ruu-pc-required-t2860486
as well as the OTA http://forum.xda-developers.com/att-htc-one-m8/general/htc-m8-4-4-3-official-ota-t2860139
Click to expand...
Click to collapse
Thanks for posting up the links.

sethandian said:
Here is where I was at, ready to throw away the phone I ruined.
Click to expand...
Click to collapse
As long as the screen comes on for this phone, its virtually always recoverable. There was never any reason to think you had to throw away the phone. Next time you are stuck, just ask for help here; as we are happy to help. You did the right thing in trying to find existing solutions. But it sounds like you did your due diligence searching and reading; and would have been justified starting a new thread and asking for help.
sethandian said:
Everything works fine on the phone (no modules missing). So it appears the "upgrade" will wipe partition and reload all the software on the phone without doing much of anything else.
Click to expand...
Click to collapse
That is precisely what the RUU does. Its a complete image, and handy for recovery purposes.
sethandian said:
I do understand HTC stopped the OTA update due to battery draining issues but the download is still available for fastboot. l
Click to expand...
Click to collapse
While the OTA has had some reports of causing battery issues, the RUU has not had any reports of such issue, and seems to be free of it.

sethandian said:
I am not sure a phone that is S-OFF would work but it doesnt hurt to try.
Click to expand...
Click to collapse
S-off does not affect whether or not the RUU will work, I don't know why folks keep saying or asking this. RUU will work whether S-on or S-off. The only difference, is that with S-on, you need to either have a LOCKED bootloader, or RELOCKED (relock it manually if you unlocked it).
Also, in general, S-off does not limit anything. It means "all security off" and enables more access, not the opposite. If anything, S-off enables more things than S-on.

Thanks for the all the info. The experience was a valuable teaching moment. Now back to playing around with the M8.

Related

Think you broke your phone? Look here.

Think you've broken your phone? Read this to return it back to normal.​
I've seen a lot of questions about people accidentally screwing up their phones or doing something similar around here and on the OG Evo forums. This thread is for those of you who want to return it back to normal. This is also useful to redirect people to if they have those questions.
If your phone won't start up at all and the LED won't light up at all when it is plugged in:
-Take out battery and put it back in
-If that doesn't work, swap out a battery with one you know works
-If that doesn't work, take out the SD card and try again
*If taking out the SD card fixed it, your SD card is bad and you need a new one.
-If that doesn't work or you know it isn't the battery or SD card, your phone is probably bricked.
If your phone doesn't start up but a red LED blinks when you plug it in:
*Download Android ADB Files if you don't already have them
-Plug your phone in to your computer. With a terminal/cmd, navigate to /android-sdk-(OS You're Using)/platform-tools and type "adb reboot"
-If that doesn't start up your phone, try the steps before except this charge your battery or replace with a working battery
*If your phone doesn't get get past the HTC splash screen, use "adb reboot bootloader" instead of "adb reboot" so you reboot into bootloader.
If your phone starts up but gets stuck at the HTC splash:
-Go into bootloader with vol-down+power and go to recovery. Wipe everything and then flash a ROM or backup from there that you know has worked before
-If that doesn't work, flash this from bootloader: http://forum.xda-developers.com/showthread.php?t=1193540
-If you can't access your SD card, replace it with a working one
If your phone won't go into recovery:
-Flash the TWRP PG86IMG through bootloader again:
http://forum.xda-developers.com/showthread.php?t=1192077
-If that doesn't work, try the S-OFF tool again and reflash the recovery
-If that doesn't work, try putting back S-on (download fastboot and type "fastboot oem writesecureflag 3" or "fastboot oem lock" into cmd/terminal) and then flashing PG86IMG. Then try S-offing again and flashing the recovery.
If your phone won't get past the boot animation:
-Go into bootloader with vol-down+power and go to recovery. Wipe everything and then flash a ROM or backup from there that you know has worked before
If your phone gets bootloops:
-Pull the phones battery and put it back in, then:
Go into bootloader with vol-down+power and go to recovery. Wipe everything and then flash a ROM or backup from there that you know has worked before
-If that doesn't work, flash this from bootloader: http://forum.xda-developers.com/showthread.php?t=1193540
If anything else strange is happening to your phone:
-Reboot phone
-If that doesn't work, wipe data and go back to a working ROM/Recovery
-If that doesn't work, flash the PG86IMG RUU:
http://forum.xda-developers.com/showthread.php?t=1193540
If you want more accurate instructions on how to fix a problem, ask in this thread.
It's nice that you're trying to help people out, but I'm sure that everyone does all this anyway when they have seemingly unfixable problems lol
freeza said:
It's nice that you're trying to help people out, but I'm sure that everyone does all this anyway when they have seemingly unfixable problems lol
Click to expand...
Click to collapse
Ure right, but this could help some noobs. Should be sticky imo.
- Coz i just saw it in 3D with the Shooter -
dashrink said:
Ure right, but this could help some noobs. Should be sticky imo.
- Coz i just saw it in 3D with the Shooter -
Click to expand...
Click to collapse
Yeah it should definitely be a sticky. Surprising even with all this information all the n00bs still ask the same damn questions about stuff that has been posted here time and time again
I have HBOOT 1.5 and suffering from stucking at splash screen. In fact, before stuck at splash screen, I did not tried to s-off, rooted, and flash any roms. Just a fully reboot result in stuck at splash screen. I have tried every method you mentioned above, just stuck at the splash screen:-(
I googled all the world, and someone said maybe eMMC chip damaged? It is happened on EVO 4G, but maybe also on EVO 3D? I hope it is not true, I always hope my situation is just a soft brick, anyone can tell me if it is possible brick the phone( stuck at the splash screen) due to eMMC chip damaged? Thanks in advance!
freeza said:
It's nice that you're trying to help people out, but I'm sure that everyone does all this anyway when they have seemingly unfixable problems lol
Click to expand...
Click to collapse
Heh, you'd be surprised with all the threads about people asking how to fix their phone after 'x' happened.
subaochen said:
I have HBOOT 1.5 and suffering from stucking at splash screen. In fact, before stuck at splash screen, I did not tried to s-off, rooted, and flash any roms. Just a fully reboot result in stuck at splash screen. I have tried every method you mentioned above, just stuck at the splash screen:-(
I googled all the world, and someone said maybe eMMC chip damaged? It is happened on EVO 4G, but maybe also on EVO 3D? I hope it is not true, I always hope my situation is just a soft brick, anyone can tell me if it is possible brick the phone( stuck at the splash screen) due to eMMC chip damaged? Thanks in advance!
Click to expand...
Click to collapse
I guess something hardware related could only be the case then. If you've tried everything you could, that is probably the case. Go to sprint and tell them something happened during an OTA. (IK it is hardware related, but that will still get you a better chance of them replacing it)
If you want to have S-On for when you take it back to sprint, open up a terminal and type "fastboot oem writesecureflag 3" and it will remove -revolutionary- and change s-off to s-on.
Although I have figured this out through other posts, etc.....
+1 for sticky
would of been great to be reassured there is a light at the end of tunnel if
I messed up before I jumped into rooting/flashing. And a good place to calm the nerves when you bootloop for the first time....
Sent from my clean sharp shooter
HBoot 1.50 Softbrick
My phone is bricked!
But yay for fixability, (and your optimism: I vote for stickying your post!)
It WON'T:
Go into Recovery (and it's HBoot 1.50)
Let me touch the screen, or buttons.
Bring up the start-up unlock screen.
It CAN:
Recognize when charging / when the battery is in;
Recognize the power button to turn the screen on/off.
Boot up to the main page where icons come up (But only the status bar is seen)
And Shake to take pictures! I accidentally took my first, being the screen I can get to.
Probable Causes:
I think I froze something I shouldn't have (Settings widget?), with Ti Backup.
Or that senseless Rom I put in... Now it doesn't sense me! All the thing wants to do is take pictures of its selfish self.
Solutions?
Thanks!
You're responses are much appreciated!
RUU
/10char
I vote for sticky, too.
I am no noob. I didn't do anything to my phone prior to bricking. I had my phone fully charged in the evening and woke up to a brick. The phone worked great from the time I bought it ... great the whole time it was rooted ... great with each iteration of SteelH's ROM. Then I woke up to a brick.
Even though I knew all of the steps to take (and did each one to no avail) I still felt helpless and started a thread in Q&A praying there was something to make it come back to life.
Now I'm just sad.
RemWhale said:
My phone is bricked!
But yay for fixability, (and your optimism: I vote for stickying your post!)
It WON'T:
Go into Recovery (and it's HBoot 1.50)
Let me touch the screen, or buttons.
Bring up the start-up unlock screen.
It CAN:
Recognize when charging / when the battery is in;
Recognize the power button to turn the screen on/off.
Boot up to the main page where icons come up (But only the status bar is seen)
And Shake to take pictures! I accidentally took my first, being the screen I can get to.
Probable Causes:
I think I froze something I shouldn't have (Settings widget?), with Ti Backup.
Or that senseless Rom I put in... Now it doesn't sense me! All the thing wants to do is take pictures of its selfish self.
Solutions?
Thanks!
You're responses are much appreciated!
Click to expand...
Click to collapse
Can you get into the boot loader at all? I've always heard that if it powers on it can be fixed. Also see if ADB works and look up a list of commands. A full data wipe should get you back up and running.
An RUU sounds like something I should put on my SD card; What is /10char?
Where do I find them?
@ Drewmungus:
I can get into boatloader, and fastboot, but the recovery is shot; it just restarts the phone. When I reboot the phone, should I try to adb/push something?
Many Thanks for you responses!
RemWhale,
Here is the fix (which was also above):
Download TWRP 1.0 and read the instructions on installing it on your phone. Once it is installed, recovery should work. If it doesn't,
Boot into bootloader with vol+power down. Then hit fastboot and connect your phone to your computer. Download the PG86IMG in the OP, and flash it how you would on hboot 1.5.
Problem from bad freezing or Recent ROM
yousefak said:
RemWhale,
Here is the fix (which was also above):
Download TWRP 1.0 and read the instructions on installing it on your phone. Once it is installed, recovery should work. If it doesn't,
Boot into bootloader with vol+power down. Then hit fastboot and connect your phone to your computer. Download the PG86IMG in the OP, and flash it how you would on hboot 1.5.
Click to expand...
Click to collapse
After all this, my battery shorted or something, but I did get a new one from Sprint today. I tried it out these solutions! My report:
Recovery through SD Card:
For newest versions: teamw.in/project/twrp/67
Successfully put PG86IMG.zip and recovery-twrp-shooter-1.1.1.img onto my SD card, and went to Bootloader; it said "Updated succesfully.";
when I restarted my phone, I still could ONLY see the background pic and status bar, but nothing else. It was the same.
RUU_Shooter_S_Sprint_WWE_2.08.651.2_Radio_0.97.10.0808_NV_SPCS_1.31_003_release_208230_signed
RUU failed - Error 155 - Unknown Image Error:
One of these error messages will appear when you'd use the incorrect RUU to update and the image file size is larger than the Flash ROM size. In this case, It means I need to download the correct RUU version and try again. But where?
Factory Reset
Nothing. I still get MY emails, which you can see in the attached picture of the screen I get to below.
Re-Unlock Bootloader...
Take out SD Card; Cmd: "fastboot oem lock" - Cmd: "fastboot flash unlocktoken Unlock_code.bin"
(No icons on home page at all? How strange...) Hey! I'm back in!
Made a Phone call! Installed some widgets! Restored contacts!!!!
The day is saved; All is well.
Not able to tell if I have any ROMs on it at the moment...
It appears I had the wrong RUU and/or PMG86.zip; I have HBoot 1.50; is there one for my newer version? Should I start a new post for my resolved situation? BTW, thanks for trying! Please add "Re-Unlock Bootloader" as a resolution.
Please, Thank me if his helps you too! Others will find be more hopeful.
meatgel said:
I vote for sticky, too.
I am no noob. I didn't do anything to my phone prior to bricking. I had my phone fully charged in the evening and woke up to a brick. The phone worked great from the time I bought it ... great the whole time it was rooted ... great with each iteration of SteelH's ROM. Then I woke up to a brick.
Even though I knew all of the steps to take (and did each one to no avail) I still felt helpless and started a thread in Q&A praying there was something to make it come back to life.
Now I'm just sad.
Click to expand...
Click to collapse
Try Re unlocking the Bootloader -That was the only thing that could solve my problem! It erased the problem, whatever it was - Let me know if it works!
RemWhale said:
Try Re unlocking the Bootloader -That was the only thing that could solve my problem! It erased the problem, whatever it was - Let me know if it works!
Click to expand...
Click to collapse
It was a brick. I couldn't power it on and the charge light wouldn't come on. I changed batteries, changed power cords ... the guys at the Sprint store did the same stuff and then took it apart to see if it was water damage (LOL). They said they'd never seen one that wouldn't even show the charge light for a second.
I got a replacement in the mail. Hboot 1.50.
RemWhale said:
After all this, my battery shorted or something, but I did get a new one from Sprint today. I tried it out these solutions! My report:
Recovery through SD Card:
For newest versions: teamw.in/project/twrp/67
Successfully put PG86IMG.zip and recovery-twrp-shooter-1.1.1.img onto my SD card, and went to Bootloader; it said "Updated succesfully.";
when I restarted my phone, I still could ONLY see the background pic and status bar, but nothing else. It was the same.
RUU_Shooter_S_Sprint_WWE_2.08.651.2_Radio_0.97.10.0808_NV_SPCS_1.31_003_release_208230_signed
RUU failed - Error 155 - Unknown Image Error:
One of these error messages will appear when you'd use the incorrect RUU to update and the image file size is larger than the Flash ROM size. In this case, It means I need to download the correct RUU version and try again. But where?
Factory Reset
Nothing. I still get MY emails, which you can see in the attached picture of the screen I get to below.
Re-Unlock Bootloader...
Take out SD Card; Cmd: "fastboot oem lock" - Cmd: "fastboot flash unlocktoken Unlock_code.bin"
(No icons on home page at all? How strange...) Hey! I'm back in!
Made a Phone call! Installed some widgets! Restored contacts!!!!
The day is saved; All is well.
Not able to tell if I have any ROMs on it at the moment...
It appears I had the wrong RUU and/or PMG86.zip; I have HBoot 1.50; is there one for my newer version? Should I start a new post for my resolved situation? BTW, thanks for trying! Please add "Re-Unlock Bootloader" as a resolution.
Please, Thank me if his helps you too! Others will find be more hopeful.
Click to expand...
Click to collapse
Well, did you try going into recovery at all? I should have included that you should have reflashed the ROM and the kernel to fix it. That probably would have gotten you fixed after the first step.
usb does not work
i flashed the miui rom and now my phone has no usb so i cant do any commands i cant use the rom i had to restore a back up of an old rom and still no usb no usb in fastboot nothing and im not sure what to do its not the cables
babybear293 said:
i flashed the miui rom and now my phone has no usb so i cant do any commands i cant use the rom i had to restore a back up of an old rom and still no usb no usb in fastboot nothing and im not sure what to do its not the cables
Click to expand...
Click to collapse
Did you try another cable? Are you sure its not the cable?
Plug in the USB while the phone is off and tell me if you can do 'adb restart'. If your phone starts, that means the USB works it should be fixable by flashing the PG86IMG.
If it doesn't work when the phone is off, there is something wrong with your USB port or the cable you are using. There could also be something wrong with your comp/usb power source.

[A] ruu error 110

I was attempting to install the stock radio for my htc evo 3D gsm on Rogers network. I had the right exe file and ran it on my computer and started the update. Everything worked until the last ~5% when it said image writing error and now my phone will only show the htc symbol with exclamation marks in all four corners. Please help me out here! I just got this phone
EDIT: this problem has been solved thanks to il dice and his possy. I shall now attempt to recall the steps to fix ruu error 110 on the evo 3D gsm
When your phone has the above problems (ruu failiure resulting in a black HTC screen with exclamations in all four corners) you need to:
1-make sure it is charged
2-plug it into a computer on which you have the android SDK or at least fastboot.
3-Hopefully you have a nandroid back up that you can pull off of your sd, put the recovery.IMG and boot.IMG from your back up in the same folder as fastboot.exe.
4-open up a command prompt and point it to the folder with all the goodies in it (cd *path to folder*)
5-type these commands into the computer:
fastboot flash recovery recovery.img
Fastboot boot recovery.img
6-If all goes as planned your phone will boot into recovery (clockworkmod, or whatever you had with your backup), from there you need to wipe. (LOLilduce)
7-select wipe data/factory reset, wipe cache and wipe dalvik
8-now you can flash a Rom from your sd card, so go ahead and do so
9-don't reboot from recovery, in my situation it just brings you back to the ruu error, erasing all your previous work. Instead type in the computer fastboot oem boot.
I do believe those are all the steps you need to take to get your phone back up and running.
Update: re running the ruu is how I fixed my phone, yet I had to use another computer. If this happens to you, download the ruu again and try it on a different machine.
CAUTION: Every time your phone turns off, you probably will have to do these steps again. I am working on a fix for this hopefully with the help of il duce again.
Update: re running the ruu is how I fixed my phone, yet I had to use another computer. If this happens to you, download the ruu again and try it on a different machine. My phone is now working completely fine.
Please leave comments if this helped you out. I know there isn't much info on this error because I couldn't find any.
Cheers!
jverm said:
I was attempting to install the stock radio for my htc evo 3D gsm on Rogers network. I had the right exe file and ran it on my computer and started the update. Everything worked until the last ~5% when it said image writing error and now my phone will only show the htc symbol with exclamation marks in all four corners. Please help me out here! I just got this phone
Click to expand...
Click to collapse
Have you tried to Boot into Recovery? If you Can't get into Recovery, see if you can get to Fastboot...
Nothing. Power and volume button only bring up the error screen.
Let the phone charge a few hours and try to run the .exe again.
Locked & Loaded
""shooter on Deck""
Most likely your briked if you where messing with the radios something ill never do
Sent from my PG86100 using xda premium
Chances are you are bricked, if you can't get into recovery or try the exe again. Errors when flashing radio's is very bad.
@OP - please check info from our discussion in my help thread. Was busy last night, but still want to help. I was curious about if you tried using wireless adb since you can't communicate via usb cord? Also, I was digging thru some links from a couple years ago becuz your issue sounded familiar. Good news is I found a thread WITH A POSSIBLE FIX just linked in help thread
@jverm when you get time, please post the various steps we took to unbrick you, with links to helpful threads and concise information. Put SOLVED in the thread title, and add some thread tags to the issues. This way hopefully someone in a similar situation can hopefully find this thread, and then also successfully revive their phone as you did. This is all I ask of you for my help and again really it was fun for me, so thanks.
The screen with four small triangles in the corners means you had an incomplete flash. Luckily you're not bricked but it will be stuck in RUU mode until you Redland it with a good RUU
edit: nm, just saw il Duce's post

Bricked?

Hey all,
I’ve heard that the Rezound is impossible to brick, but all I can guess is that I managed to do the impossible.
I bought a used Rezound a month or so ago. The previous owner had already rooted it and upgraded it to ICS – I honestly wasn’t happy he did this and didn’t mention it in his listing; I just wanted a stock phone and didn’t want to mess with rooting. I didn’t know exactly what he had done to it, so my idea was to reflash it myself, so I knew exactly what was on the phone. Battery life and overheating had been a real problem with the phone, so I was suspecting he might have done something to cause it, so I wanted to rule that out before concluding it was a hardware issue.
ANYWAY – I used cwm, backed everything up, wiped the phone’s memory, then booted back into recovery mode to flash the new ROM. I was able to pick the new ROM and get the process started. It worked its way through the process, rebooted, then sat on the intro screen for-ever. No matter how long I let it sit, it would not complete the install. At that time, I was able to boot back into recovery mode, at which point I cleaned out all the data caches, wiped it as clean as I could, and then tried to repeat the install. Eventually, I used every option in recovery mode and nothing made a difference – I never managed to get the phone working again.
In my last effort, I left the phone on overnight, figuring I’d give it all the time I could to sort itself out, settle into the new ROM, etc. NOW, the battery is dead and the phone won’t charge it. If I remove the battery, put it back in, and plug it in, the charge light goes on for about 5 seconds and then turns back off. At this point, the phone is completely dead.
Do I have any options at this point? Or am I just pretty much SOL?
And no, I don’t know WTF I’m doing, clearly the main issue is probably typing on the keyboard right now. Any help is appreciated.
phermes1 said:
Hey all,
I’ve heard that the Rezound is impossible to brick, but all I can guess is that I managed to do the impossible.
I bought a used Rezound a month or so ago. The previous owner had already rooted it and upgraded it to ICS – I honestly wasn’t happy he did this and didn’t mention it in his listing; I just wanted a stock phone and didn’t want to mess with rooting. I didn’t know exactly what he had done to it, so my idea was to reflash it myself, so I knew exactly what was on the phone. Battery life and overheating had been a real problem with the phone, so I was suspecting he might have done something to cause it, so I wanted to rule that out before concluding it was a hardware issue.
ANYWAY – I used cwm, backed everything up, wiped the phone’s memory, then booted back into recovery mode to flash the new ROM. I was able to pick the new ROM and get the process started. It worked its way through the process, rebooted, then sat on the intro screen for-ever. No matter how long I let it sit, it would not complete the install. At that time, I was able to boot back into recovery mode, at which point I cleaned out all the data caches, wiped it as clean as I could, and then tried to repeat the install. Eventually, I used every option in recovery mode and nothing made a difference – I never managed to get the phone working again.
In my last effort, I left the phone on overnight, figuring I’d give it all the time I could to sort itself out, settle into the new ROM, etc. NOW, the battery is dead and the phone won’t charge it. If I remove the battery, put it back in, and plug it in, the charge light goes on for about 5 seconds and then turns back off. At this point, the phone is completely dead.
Do I have any options at this point? Or am I just pretty much SOL?
And no, I don’t know WTF I’m doing, clearly the main issue is probably typing on the keyboard right now. Any help is appreciated.
Click to expand...
Click to collapse
Well, not sure about the installation issues...but the reason the phone died is because you have CM recovery. Known issue .. probably a hundred threads just not recently because people have either switched or don't let their phone run down. Phone can't charge from CM recovery and you need to switch back to Amon Ra recovery. http://forum.xda-developers.com/showthread.php?t=1434532
Basically, pull battery and then replace and hold volume down and power at the same time to boot into bootloader. Plug phone into computer . Put Amon recovery img into the same folder containing fastboot. Then make sure phone is in fastbootUSB . http://forum.xda-developers.com/showthread.php?t=1339679&highlight=amon+ra
Latest is 3.15 .. so once it is placed in the right folder type fastboot flash recovery recovery-ra-vigor-3.15-gnm.img ... this will flash amon ra recovery.. then you can charge. Once charged then you can attempt to recover your rom.
Sounds like you need an external charger to get the battery a little juice. I never thought that it was possible for a battery to not be able to charge because it was super dead unit I saw it happen on a Thunderbolt. You could take the battery to Verizon and have them give it a quick charge, just to get you back on your feet or got to an electronics store and buy a charger (can always take it back). Get it to boot again then work it from there maybe flash the Stock or Leaked PH98IMG just to get back to working so you can breath again..
Getting yourself out of a jam is part of the learning curve in flashing phones.
Yep, known problem with CWM. Plug it in powered off for a long time. It might not seem like it is charging, but it is, very little.
What ROM did you flash?
Also need to know the firmware version.
Once you get into hboot, tell us what radios you have and what version of hboot. You have three options, 2.11, 2.21, and 2.25. Also tell us if it has S-On or S-Off.
All of this is crucial for us to help you get back to stock.
Great, thank you for the good info! I was about ready to toss the thing in the trash, but it sounds like there may be hope yet!
EmerikL said:
Yep, known problem with CWM. Plug it in powered off for a long time. It might not seem like it is charging, but it is, very little.
What ROM did you flash?
Also need to know the firmware version.
Once you get into hboot, tell us what radios you have and what version of hboot. You have three options, 2.11, 2.21, and 2.25. Also tell us if it has S-On or S-Off.
All of this is crucial for us to help you get back to stock.
Click to expand...
Click to collapse
I'll have to get back to you on all of that - I'm not entirely sure right now, and everything is at home. Pretty sure it was a Venasaur ROM.
I wish the mods would delete any and all links to CWM. These threads keep cropping up.
its possible you need to flash the ICS firmware patch as well and thats why its not booting
Sorry to hassle you guys with what has probably already been answered a few times. I did some searching – yes, I should have done a little more - and the results I found were all folks that had phones that would still power on to some degree. I didn’t find many where the phone was completely dead, and if I did the responses were generally, “You’re screwed, throw it out.” Issues with cwm really didn’t cross my mind, so I didn’t think to search on that.
Anyway, I appreciate the help. I’ll sit down tonight and see if I can’t figure this thing out.
It is likely that he is S-ON and if he had a sense 4 rom installed, the new rom won't boot.
To the OP, can you please tell us the hboot version # (2.xx) it is either 2.10, 2.11,2.21, or 2.25. Also tell us if it says S-ON or S-OFF and unlocked, locked, or relocked, or juponutbear in purple at the top.
Easiest way to brick it is to take out battery while flashing a hboot haha.
No worries about the question, we're glad to help (since you didn't post this in the Development section lol)
Anyway, as long as you are S-ON, it shouldn't be too bad of a process, just lengthy. First, you'll need the Android SDK so you can get Fastboot, etc, as well as all the HTC device drivers installed, and you'll need to flash Amon RA recovery over.
Amon RA can be found here:
http://forum.xda-developers.com/showpost.php?p=23781936&postcount=428
**Make sure the Recovery file is in .img format, not .zip or anything, and place in the same folder as Fastboot (which is located in the Android SDK folder).**
You'll need to pull the battery, plug the USB cable into the computer, plug into the phone, replace battery, and hold down 'Power' + 'Volume Down' until the screen flashes the HTC screen. (Not sure if that's the only order, but it works). This will take you into Fastboot.
Next, you'll need to open a command prompt and 'cd' to your folder with Fastboot in it. Type:
Code:
fastboot flash recovery recovery-ra-vigor-3.15-gnm.img
into the command prompt and hit enter. It should show on the command prompt a couple lines of time it took, etc. and when done you will have Amon RA recovery.
Now you will at least be able to charge your phone!! From the phone, you can select 'Bootloader' then 'Recovery' and you will boot into recovery, which will allow you to charge your battery. You can check the charge status of the battery while in recovery in one of the menus, can't remember which one. (Fun tip: you can use 'Home'/'Menu' to scroll up/down, 'Back' to go back and 'Search' to select, since the hardware buttons are so difficult to press)
Once you get the phone charged, you have a couple of options. Since you stated you wanted to go to stock, I'll explain the steps to get back to the state the phone shipped with.
Once you get a good charge, you will also need to re-lock the bootloader to go back to stock, which is also done in fastboot by typing:
Code:
fastboot oem lock
(Get to fastboot by Battery Pull>Battery Put Back>Power + Volume Down, all while connected to a computer, just like when doing the Recovery flash)
BACK TO STOCK::
You can do this one of two ways, either run the revert using a .zip, or as a .exe connected to your computer. Personally, (and I know I'll probably lose credibility here lol) I prefer the .zip method, although many swear by the 'True RUU' .exe method.
**Here's a little aside to get you so you can get all of these files onto your phone. There's an option in Amon RA that mounts as removable storage to your computer so you can transfer files. Select 'USB-MS toggle' and then select 'USB-MS Toggle SDCard'. Then you can transfer all the files you need before continuing.
First, download the stock "ruu" zip from here:
http://goo.im/stock/vigor/ruu/RUU_V..._1.12_9k_1.83_V_APT_release_221502_signed.zip
and you will need to rename it to PH98IMG.zip and it will need to be placed on the root of your SDCard, not in any folder. Then download the MainVer.zip from here:
http://forum.xda-developers.com/showpost.php?p=23169557&postcount=4\
which can be placed anywhere on the SDCard, but I would place it in the same place as the PH98IMG file for ease.
Once you have the PH98IMG file on the root of the SDCard, and have the MainVerLow zip there also, continue on.
To flash, go to the 'Flash zip' menu in recovery, and locate the setMainVerLow.zip. All this does is set the Main Version low, so hboot (or whatever) doesn't kick it back saying you can't downgrade. This flash will only take a second, and when complete, go back to the main Recovery menu.
It probably doesn't matter, but I would wipe data/factory reset again just to be safe. Do this by selecting 'Wipe' then 'Wipe ALL data/factory reset'. Once done, go back to the main Recovery screen.
Now you will want to reboot into bootloader, which I believe is under either 'Other' or 'Developer Options'
The phone will reboot, and book back into a screen similar to what you saw in fastboot. Some purple text will scroll saying stuff about looking for some file, and will find the one you just put on there and ask if you want to update now. Click the power button to confirm the update. It will show a progress bar on the side, as well as list the parts it has updated for you. It will get around halfway done or so and reboot itself, but DON'T TOUCH ANYTHING OR REMOVE THE BATTERY!!! lol it will reboot and finish the second half of the install. Once it's done, I think you need to hit 'Power' one more time to reboot, but once it does you will be rebooted and load up the completely stock ROM that originally shipped with the Rezound. Of course, from here you can go to the system update menu and update to the latest released OTA.
EDIT:: Just wanted to add, none of what I have written was developed/discovered/first-posted by me, it is the work of other, MUCH more intelligent people other than myself. So don't thank me for anything other than putting them all here lol
con247 said:
It is likely that he is S-ON and if he had a sense 4 rom installed, the new rom won't boot.
To the OP, can you please tell us the hboot version # (2.xx) it is either 2.10, 2.11,2.21, or 2.25. Also tell us if it says S-ON or S-OFF and unlocked, locked, or relocked, or juponutbear in purple at the top.
Click to expand...
Click to collapse
Will try to do that tonight.
I need to get it to power up first. I've had it plugged in at my desk all day and no luck so far. Let me get that taken care of and I'll go from there.
See if you can borrow a friends battery. A thunderbolt or my touch 4g slide battery will work too. You can also manually charge your battery by wiring a USB cable directly to it. Then you can get rid of the broken recovery and charge the battery fully.
good luck.. if you figure all this out you might like being rooted. i had several issues coming from an htc incredible to rezound the cwm was one.
Definitely get Amon Ra.
Sent from my ADR6425LVW
con247 said:
You can also manually charge your battery by wiring a USB cable directly to it. Then you can get rid of the broken recovery and charge the battery fully.
Click to expand...
Click to collapse
OK, that looks interesting. How do I do that?
EDIT - NEVER MIND - just found it.
phermes1 said:
OK, that looks interesting. How do I do that?
EDIT - NEVER MIND - just found it.
Click to expand...
Click to collapse
might be worth your while:
http://www.amazon.com/HTC-Thunderbo...ords=htc+thunderbolt+external+battery+charger
It doesn't charge very fast, but nice to have around.
Hopefully im not too late, but click my name and look at the threads that i have started. I used a ghetto IMO method to charge a dead droid x battery. You njeed a useless usb cable and a little time. Basically you strip the red and black wires and respectively touch them to the + and - leads on your battery. This will charge it relatively fast, you only need to hold it on the battery for a minute or so, just long enough.
But use this as a last plan method, i dont know how safe this is because the voltages may go in wrong or damage the battery, but to this day my droid x still works and i got it on the release week so its relatively old.
If you can, you should get a legit charger instead but if you want it done fast, give this a try or find another way. hope i helped but just make sure that if the battery heats up if you try this, you stop immediately. That could mean that the battery is about to explode or its breaking.
hope i helped, but if you want more help there is bound to be youtube videos on how to do this.
If you try this and something goes wrong its not my problem, but i have done this before and it should work.
Here is the link to the forum i made:
http://forum.xda-developers.com/showthread.php?t=1656547
Yakuzagang5 said:
No worries about the question, we're glad to help (since you didn't post this in the Development section lol)
Anyway, as long as you are S-ON, it shouldn't be too bad of a process, just lengthy. First, you'll need the Android SDK so you can get Fastboot, etc, as well as all the HTC device drivers installed, and you'll need to flash Amon RA recovery over.
Amon RA can be found here:
http://forum.xda-developers.com/showpost.php?p=23781936&postcount=428
**Make sure the Recovery file is in .img format, not .zip or anything, and place in the same folder as Fastboot (which is located in the Android SDK folder).**
You'll need to pull the battery, plug the USB cable into the computer, plug into the phone, replace battery, and hold down 'Power' + 'Volume Down' until the screen flashes the HTC screen. (Not sure if that's the only order, but it works). This will take you into Fastboot.
Next, you'll need to open a command prompt and 'cd' to your folder with Fastboot in it. Type:
Code:
fastboot flash recovery recovery-ra-vigor-3.15-gnm.img
into the command prompt and hit enter. It should show on the command prompt a couple lines of time it took, etc. and when done you will have Amon RA recovery.
Click to expand...
Click to collapse
Update on my efforts. The steps above are where I'm currently at - so I haven't gotten far.
I got the $5 charger as suggested, so my phone will power on and I can at least get to the bootloader screen.
For whatever reason, it will NOT power on if I follow the steps above. It won't power up when I have it plugged into the PC. I can only power it on with it unplugged. So, when I run through the command prompt to install Amon Ra, it seems to be unable to connect to the phone. It displays 'Waiting for device' and nothing ever happens. At this point, it looks like I have everything I need on the PC side, but the phone is too boogered up to communicate with it.
I'm trying the options to clear out the memory right now. The problem there is that it goes to the screen with the top hat and orange circular arrow, and just sits there forever. It never acknowledges that it's done clearing memory.

Starting to really hate EVOs, 2 Phones Bricked today

This started when my phone was acting out on Viper 4.0 rom and I figured I'd wipe it and start fresh, wiped the phone & ROM no longer booted, went to the forum to see if there is anything new to tryout & found dirty unicorn so I thought hey that's different (for me) let's give it a shot. Long story short the phone never came back until I relocked & used a factory RUU and it worked but phone was now locked & back to stock. Phone is S-Off by the way.
Today was a new day and I was determined to either get a new rom on my phone or go back to Viper 4.0, unlocked hboot & rooted the phone, installed the newest TWRP 2.8.01 and decided ok everything looks good let's see what happens, Dirty Unicorn requires that you copy ROM to internal storage then flash and this is where the first problem occurred; I couldn't mount internal storage so I thought meh I'll just boot the factory rom & connect as USB storage so I did that, back into recovery and somehow internal storage is not in either file manager or could I get to it from the install screen. I gave up & decided to go ahead & flash from Micro-SD which didn't work, tried to wipe & fail, tried to fix permissions and fail, every time I reboot it asked to reinstall supersu so I tried to flash the most recent zip I had and sure enough fail finally one of my zips worked and I hit reboot, that was the end of my phone.....
Right now - phone is completely blank, power does nothing, power+vol down does nothing, power+vol down+vol up does nothing. When I plug the phone into PC it shows up as QHSUSB_DLOAD RUU doesn't work and fastboot commands return nothing.
ummm what do I do?
oh & the second phone was a friend's phone that he gave up on gave to me to fix for him, of course that's bricked too but I have a feeling it'll come back maybe after the battery dies, haven't tried yet. But I need to get my own phone working so I can be back in business.
Whatever recommendations are welcome
Can't wait to go to Samsung lol this or something similar happens every time I try to switch or upgrade rom.
oceanisbleu said:
This started when my phone was acting out on Viper 4.0 rom and I figured I'd wipe it and start fresh, wiped the phone & ROM no longer booted, went to the forum to see if there is anything new to tryout & found dirty unicorn so I thought hey that's different (for me) let's give it a shot. Long story short the phone never came back until I relocked & used a factory RUU and it worked but phone was now locked & back to stock. Phone is S-Off by the way.
Today was a new day and I was determined to either get a new rom on my phone or go back to Viper 4.0, unlocked hboot & rooted the phone, installed the newest TWRP 2.8.01 and decided ok everything looks good let's see what happens, Dirty Unicorn requires that you copy ROM to internal storage then flash and this is where the first problem occurred; I couldn't mount internal storage so I thought meh I'll just boot the factory rom & connect as USB storage so I did that, back into recovery and somehow internal storage is not in either file manager or could I get to it from the install screen. I gave up & decided to go ahead & flash from Micro-SD which didn't work, tried to wipe & fail, tried to fix permissions and fail, every time I reboot it asked to reinstall supersu so I tried to flash the most recent zip I had and sure enough fail finally one of my zips worked and I hit reboot, that was the end of my phone.....
Right now - phone is completely blank, power does nothing, power+vol down does nothing, power+vol down+vol up does nothing. When I plug the phone into PC it shows up as QHSUSB_DLOAD RUU doesn't work and fastboot commands return nothing.
ummm what do I do?
oh & the second phone was a friend's phone that he gave up on gave to me to fix for him, of course that's bricked too but I have a feeling it'll come back maybe after the battery dies, haven't tried yet. But I need to get my own phone working so I can be back in business.
Whatever recommendations are welcome
Can't wait to go to Samsung lol this or something similar happens every time I try to switch or upgrade rom.
Click to expand...
Click to collapse
All of the things you mentioned are user error and have nothing to do with HTC or the phone itself. Now as far as an answer goes to try to get your phone working again, have you tried holding power for 60 seconds? MOD Edit: Unnecessary.
goliath714 said:
All of the things you mentioned are user error and have nothing to do with HTC or the phone itself. Now as far as an answer goes to try to get your phone working again, have you tried holding power for 60 seconds? MOD Edit: Unnecessary.
Click to expand...
Click to collapse
Yes of course I tried, the phone has been absolutely unresponsive. No amount of button holding is going to fix QHSUSB_DLOAD
Correct me if I'm wrong but http://forum.xda-developers.com/showthread.php?t=1948485 is the only known solution for QHSUSB_DLOAD due to firmware issue (I'm pretty sure this is what happened) or Jtag.
Here's the kicker, the files in that thread are no longer there so as it stands phone's just a Brick.
So for now I'm giving up on it and going samsung.
When I have the energy I may try working on the second one I have which turns out wasn't bricked instead the power button is unusable 90% of the time, but for now that's going to be left out of commission. Ultimately I need a backup because sprint techs seem to only operate on a 3 day basis when it comes to physical repairs therefore I plan to revive the second phone just to keep it as plan-b.
May all be user error but frankly what takes me minutes with a samsung seems to take days on the past couple of HTC phones I've had, so the ranting aspect of my post is merely in these regards and that only and out of frustration, this sucks because I'd take HTC build quality over samsung any day. I've been an HTC faithful since their first windows phone (5 years ago or so).
I know I have to fix the power button on the second phone but have any idea why it fails halfway through a factory RUU?
that's where I left off with it, it's S-On Unlocked running TWRP 2.8.0.1 I was trying to return it to full stock so I can have a go with facepalm S-Off procedure.
Did you relock the bootloader prior to attempting to run the RUU?
Magnum_Enforcer said:
Did you relock the bootloader prior to attempting to run the RUU?
Click to expand...
Click to collapse
out of 3 different RUUs I donwloaded only one worked, bootloader was relocked, ran RUU, Error 132 "Signature Error"
the one that did work the installer said finished, phone reboots but goes right back to bootloader where it says "Relocked" & "Security Warning" won't do anything else.

Rebooting at HTC screen

Hello. I have a Sprint M9. It had been acting flaking lately (I would try to install the latest update, and it would reboot without installing and report that the phone had recovered from an error and ask if I wanted to send to HTC). Tonight, I was trying to use DLNA to play video from my phone to my TV, I was in settings and gave DLNA permission to access my storage. As soon as I did that the phone rebooted without warning and continues in a loop of displaying the HTC logo, then restarting over and over.
I can get into bootloader, download, and recovery mode by holding down the volume down key. I have tried Wipe Cache Partition and Wipe Data, but the phone still will not get out of the loop.
Phone is stock. I have never tried to root or disable S-on or load my own recovery.
What, if anything, can I do to get my phone working again?
Just tried doing what I think is called RUU? I downloaded the .exe from this site:
http://www.htc.com/us/support/htc-one-m9-sprint/news/
It found my phone, and rebooted into download mode. It tried to flash my rom, but shortly after trying to send the file (progress bar jumped from 0% to 100% in 1/2 second). The utility gives me a Error [155]: Unknown Error. I've tried a couple times and get the same problem each time.
The utility reports I have version 3.41.651.21 and tries to flash to 3.41.651.31
Great, now it is telling me my software has been modified. (it hasn't) The only things I've done is run the RUU and reboot into recover to clear cache/data. Bad NAND?
Well, found out why RUU wouldn't work. Low battery. Apparently it ate a lot more battery than I realized while it was in the reboot cycle. Tried manually flashing the firmware and fastboot told me the reason it was failing. C'mon HTC, if the CLI can tell me there's not enough battery to proceed, your GUI utility should be able to as well.
Still leads to the question of:
- Why did this happen in the first place
- This is actually the second time I've had a problem with OTA, with the phone thinking the system had been modified. So either the OTA failing somehow modified the system before failing, or there's a bigger issue afoot. (as noted above, this phone is stock, I've never tried to root, install a custom recovery, or anything else)
shawndoc said:
Still leads to the question of:
- Why did this happen in the first place
- This is actually the second time I've had a problem with OTA, with the phone thinking the system had been modified. So either the OTA failing somehow modified the system before failing, or there's a bigger issue afoot. (as noted above, this phone is stock, I've never tried to root, install a custom recovery, or anything else)
Click to expand...
Click to collapse
Same thing happened to me. The update that Sprint pushed last Wednesday completely bricked my HTC One M9. Same failure mode that you experienced. Sprint technical center was unable to do anything with it, so they are replacing it, allegedly ( been waiting a week for said replacement ).
I talked to a few other people who had the same problem, by the way. Someone in Sprint's QA team completely dropped the ball on this update.
Well, even after RUU it says my system has been modified and the phone will no longer boot into recovery. Just errors back to Download with the message that recovery couldn't launch.
I've also now got intermittent problems with the com.android.settings crashing. So I've thrown in the towel and purchased my first non HTC phone since the original Windows Mobile days.
Hello there. The same problem has come to my mind and the phone has been off for almost a month. Did you solve your problem? If you could solve it, how did you do it? I sent you above the original stock rom set. Nothing changed. The phone developer rum works. but the original 0pja200 rom is starting again.
my phone soft bricked, unlocked bootloader and S-off. Whether it is possible without blocking bootloader flashed RUU rom?

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