I have a standard EU model on Vodafone. Several times now I have gone to the same pub with friends. Inside, I always drop to GSM connection while my friends' S3, iphone 4 and galaxy nexus consistently manage to hang onto HSDPA+. This happened during a trip in the mountains as well. It's becoming increasingly obvious that my G3 has a worse reception than most other phones.
Is this expected? how can I improve the situation?
I agree with signal issues. I'm sat next to my partner both on Vodafone.she got a iphone 5s. She has 4bars of signal and im on zero.
welshandy2322 said:
I agree with signal issues. I'm sat next to my partner both on Vodafone.she got a iphone 5s. She has 4bars of signal and im on zero.
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Click to collapse
+1
The G3 has known problems on Vodafone(Vodafones fault)
I have had an M8, 1+1 and the G3 at the same time and the G3 is by far the best and on a par with my Nokia 1520 and the 1+1 was the worst. I have now sold both the M8 and 1+1 but they both lost signal quicker and were slower to get it back again and the G3 has slightly faster speed over 10 tests each. The WiFi was better on the M8 as it connected to my home WiFi before I got out of the car when I parked outside. They all work fine in the house so no difference.
My phone is a sim free 855 on EE and the WiFi is Sky. I haven't tested my other one yet but it seems to be the same.
It's happening to me. Also I had lost completely but fixed when reboot. I don't understand why. I heard put copper tape under the back cover for improve signal. I'll try and then let you know.
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Vodafone Portugal I have issues too. Too much I think.
You people do realise "bars" of signal are meaningless? A "bar" is not a measurement of signal (it happens to be a measurement of pressure but thats is besides the point.) Phone signal doesn't really have a unit of measurement so it is given ASU (Arbitrary Strength Unit) which is based off the power of the signal (dBm) Go into settings, about phone -> Network and you will see the quoted ASU and dBm.
Therefore the way signal is represented by bars on a phone is entirely down to how the manufacturer chooses it to be displayed. For example 1 bar could represent 1 ASU on an iPhone, therefore a full 5 bars would mean anywhere from 5 ASU upwards. Whereas on a G3 1 bar could represent 3 ASU, therefore giving a larger display range.
Now I have plucked these figures out of thin air but I think you can see from that example how 1 bar on the G3 and 3 bars on the iPhone would actually be the same signal strength.
Granted if you have NONE and your partner has some, then that is clearly an issue. But don't compare bars, compare ASU.
Just wanted to add my experiences that I've had with my G3 for the past 2 months.
My G3 continuously gets a weaker and more unreliable signal (Three UK) than I have had on any other smartphone I have (One M7, One X+). It's incredibly frustrating as it means I never get LTE indoors but more importantly, my phone will very frequently lose data and cellular connection if I put it in my pocket. What good is a phone if it drops signal while its in your pocket?
573W1E said:
Just wanted to add my experiences that I've had with my G3 for the past 2 months.
My G3 continuously gets a weaker and more unreliable signal (Three UK) than I have had on any other smartphone I have (One M7, One X+). It's incredibly frustrating as it means I never get LTE indoors but more importantly, my phone will very frequently lose data and cellular connection if I put it in my pocket. What good is a phone if it drops signal while its in your pocket?
Click to expand...
Click to collapse
Wow, you got 4g on Three network, I went to Three from giffgaff and I had faster speeds on giffgaff 3g than I did with 4g on Three. I'm not on EE and very rarely lose 4g
Are you using a sim adaptor buy any chance?
GTCC said:
Wow, you got 4g on Three network, I went to Three from giffgaff and I had faster speeds on giffgaff 3g than I did with 4g on Three. I'm not on EE and very rarely lose 4g
Are you using a sim adaptor buy any chance?
Click to expand...
Click to collapse
I moved to Three from giffgaff and my speeds over both 3G (HSPA+) and 4G LTE have been consistently faster than anything I had on giffgaff. The city where I'm at (Newport) was not on the list of planned 4G cities for 2014 from Three, but it just started rolling out near the start of this month. I'm wondering if it was a rushed rollout to cover the area for the NATO Summit that was in the area a few weeks ago. I've averaged 20mbps download over LTE and about 7/8 down on HSPA+ which are both better than the 3mbps average I had on giffgaff. I'm not using a SIM Adaptor either, the Micro SIM that was in my HTC One M7 fit right into the G3.
I just wish the G3 kept a stronger and more reliable signal, these signal drop outs in my pocket and less reliable elsewhere are defo not Three's (or another carrier's fault), I've never had this issue with any other smartphone I have had. Poor show LG....
573W1E said:
I moved to Three from giffgaff and my speeds over both 3G (HSPA+) and 4G LTE have been consistently faster than anything I had on giffgaff. The city where I'm at (Newport) was not on the list of planned 4G cities for 2014 from Three, but it just started rolling out near the start of this month. I'm wondering if it was a rushed rollout to cover the area for the NATO Summit that was in the area a few weeks ago. I've averaged 20mbps download over LTE and about 7/8 down on HSPA+ which are both better than the 3mbps average I had on giffgaff. I'm not using a SIM Adaptor either, the Micro SIM that was in my HTC One M7 fit right into the G3.
I just wish the G3 kept a stronger and more reliable signal, these signal drop outs in my pocket and less reliable elsewhere are defo not Three's (or another carrier's fault), I've never had this issue with any other smartphone I have had. Poor show LG....
Click to expand...
Click to collapse
I would have to disagree with you about the reception on the G3 in my case at least. Both my G3's have better reception than my M8 or my Oneplus One. The G3 even keeps signal(albeit low) in my lift.
I'm in Solihull by the way and according to Three I should of had 4g inside but didn't even get it outside and only got good 4g when I went into Birmingham. Must also say that when I tried Three it was in my Nokia 1520
No problems here compared to my xiaomi mi2.
Same or even better reception.
I have the G3 on T-mobile (USA) and its the best reception phone i've had. Constantly gets LTE where all my previous phones struggled...
(I had HTC One m7, Nexus 5, Z1s, Galaxy S5... to name a few)
Related
Am thinking about the evo 4g lte because I've read excellent reviews about the call quality. I already know I won't be getting lte in my area for a long time. Are the 3g speeds actually worse on this model as compared with other Sprint models ? (some reviews have claimed this)
My 3g is slow enough as it is on my HTC Touch (can live with it though), but won't be able to accept anything slower.
i have kno problems with this phone.. its perfect for me im just bored with it... i need a new phone every 6 months i think!!! lol..
I'm hoping the following review is incorrect:
The ugly:
This is where the phone starts to fall apart for me. The network capabilities are awful. They are a clear downgrade from my Evo 4g. I live in Kansas City, and my old Evo 4g had both excellent 3g coverage, and excellent WiMax coverage. Ping times were the only problem I had with WiMax (typically in the 200-300 range), but I typically got 3-7Mbps down and ~1Mbps up with very reliable coverage, especially in my home. Outside of WiMax range, I reliably got 3g coverage that pulled ~1-2Mbps down and up. This is what I would expect, given that I am in Sprint's home market.
I upgraded to the Evo 4g LTE after hearing that LTE was officially "live" in Kansas City. Unfortunately the news that I missed was that by "live", they really mean "about 30% live". There is little to no actual LTE coverage in the city. At my apartment, where WiMax was previously very strong, I can only connect to LTE rarely, and when I do the signal is so weak that my connection times out regularly. Watching antenna strength, the LTE connection sits around -115 to -120dBm (in non-technical terms, that is just a hair above zero bars). I actually disabled the LTE antenna on my phone because it is disruptive FAR more often than it is useful.
"So what", you might say. "Just use 3g". I would agree with you. 3g should be able to get me by in the next few months while Sprint continues their LTE rollout, hopefully with an antenna near my home. Unfortunately the phone's 3g antenna is also highly problematic. 3g signal pickup is weaker than my old Evo 4g, and speeds are considerably worse than my previous phone. Pings usually sit around 200, which is acceptable, but I almost never get above 0.5Mbps down, or up. Additionally (and even more importantly), the phone has a habit of dropping the 3g signal. I tether often, and when I do I tend to lose 3g every few minutes. This is in close proximity to a 3g tower, and with a strong signal (4-5 bars, in the -70 to -80dBm range). The phone will just inexplicably lose 3g connectivity. Google around a bit and find out: this is a known problem that many people are dealing with, and HTC/Sprint have acknowledged the issue and are trying to rectify it. Problem is, it isn't fixed. I truly hope that in the near future an OTA update will fix the problems... after all, I'm basically stuck with this phone for the next 23 months. The network issues are bad enough that I really do miss my old Evo 4g, and I'm very tempted to reactivate it.
Conclusion: at the end of the day, the Evo 4g LTE is a phone, and as such I think the network issues are a pretty big deal. If you are on WiFi constantly, then they won't be an issue for you, but if you're dependent upon Sprint's network in any way, be very careful... this phone has some major baggage.
Update 9/25/2012: A couple OTA updates later, and it is still in pretty bad shape. I am very used to 500ms+ ping now, and 0.1Mbps download/upload speeds. 4g coverage is still nonexistant. According to xda and s4gru, this problem is SPECIFIC TO THE EVO 4g LTE. As in an iPhone 5 and SGIII will both connect just fine to 4g, but an Evo in the same room will not.
Try this neat trick: Go to craigslist and search for Evo 4g LTE. See how many nearly new Evos are being sold for less than half the price of a new one? That speaks more volumes than my review does
Click to expand...
Click to collapse
http://wireless.amazon.com/customerreviews/B007ZUN6GS/ref=cr_detail_histogram_top
These post really make me scratch my head...In Memphis LTE is only a month old and only in the northern parts of the city...constant 15mbs+ and elsewhere 4g isnt on yet 3G is maxed out....I never have any problems maintaining a over decent connection on 3G.....it's just odd how much I hear how crappy the ELTE is.....Is it really a bad phone and I'm just in a city where Sprint has it act together or are some of you vice-versa??
jauger said:
These post really make me scratch my head...In Memphis LTE is only a month old and only in the northern parts of the city...constant 15mbs+ and elsewhere 4g isnt on yet 3G is maxed out....I never have any problems maintaining a over decent connection on 3G.....it's just odd how much I hear how crappy the ELTE is.....Is it really a bad phone and I'm just in a city where Sprint has it act together or are some of you vice-versa??
Click to expand...
Click to collapse
I sure would like to know before I upgrade to this device.
TravisBean said:
Am thinking about the evo 4g lte because I've read excellent reviews about the call quality. I already know I won't be getting lte in my area for a long time. Are the 3g speeds actually worse on this model as compared with other Sprint models ? (some reviews have claimed this)
My 3g is slow enough as it is on my HTC Touch (can live with it though), but won't be able to accept anything slower.
Click to expand...
Click to collapse
My 3g has been much better than my old HTC Hero and better than my Dad's og Evo(not to mention my mom's Samsung Nexus S, My brothers' Samsung, Motorola, and my sister's iCrap 4s).
As long as you stick to stock based roms, you'll be fine. HTC has some great tweaks that cm10 and aosp roms don't have that seem to boost bandwidth and 3g speeds.
Sent from my EVO using xda premium
Test it out. Set a timer for 13 days just to be sure.. Thats why carriers give you the 14 day trial period to make sure your happy before being stuck 2 more years with them.
I for one am happy with my EVO LTE. I also have a GS3 and from time to time go back and forth.
I had a chance to spend about 3 minutes with this device today at the Sprint store. Love at first sight. I can't put into words how elegantly this phone felt in my hand.
Didn't have time to check out the 3g connectivity, but call quality did seem above average for a Sprint phone.
Can you download a larger format dial pad for this phone (that works properly) ?
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I'm in Boston mass 4g is 27-34 mgb and 3g is about 3-5 on my lte no issues
pbedard said:
I'm in Boston mass 4g is 27-34 mgb and 3g is about 3-5 on my lte no issues
Click to expand...
Click to collapse
Are you saying you're getting 3-5 Mbps download speeds while connected to 3G?
Sent from my EVO using Tapatalk 2
I very much wanted to love this phone. Having been an HTC user for the longest time, I begrudgingly switched to a Note 2 last year. Why "begrudgingly", you ask? I'm a bit superficial when it comes to my phones and I'm not a fan of the plastic bodies used by Samsung. The HTC One, as you know, has an amazing build quality and, when you hold the phone, you get a sense of the premium materials used in its construction. The screen clarity is tops and the speakers sound quite good. I love nearly everything about this phone but I just ordered a plastic-laden Galaxy S4, due to issues with LTE reception one the One. Upon purchase, I noticed right away that this phone shows 1-2 fewer bars of LTE signal, everywhere, when compared to my Note 2. I figured it was just the graphical representation of signal strength that was off but then I noticed that the One spent far more time on HSPA than the note 2. Using G Net Track, I observed RSSI readings ~20dBm lower than my Note 2. These observations were made over time, with the phone stationary on my desk. The signal strength indicator and the RSSI readings confirmed that the HTC One I purchased suffers from poor LTE reception. I'm quite irritated that HTC missed with this device; I was very much hoping they would hit a home run with the One.
Has anyone else noticed LTE reception problems with their phone?
I have amazing 4g coverage I'm on tmobile I came from Verizon I am currently in south fl might be your area ? This might be a stretch but it feels like I have better 4g coverage on tmobile or it could just be that I love the phone
Sent from my HTC One using xda app-developers app
SurrealNetworks said:
I very much wanted to love this phone. Having been an HTC user for the longest time, I begrudgingly switched to a Note 2 last year. Why "begrudgingly", you ask? I'm a bit superficial when it comes to my phones and I'm not a fan of the plastic bodies used by Samsung. The HTC One, as you know, has an amazing build quality and, when you hold the phone, you get a sense of the premium materials used in its construction. The screen clarity is tops and the speakers sound quite good. I love nearly everything about this phone but I just ordered a plastic-laden Galaxy S4, due to issues with LTE reception one the One. Upon purchase, I noticed right away that this phone shows 1-2 fewer bars of LTE signal, everywhere, when compared to my Note 2. I figured it was just the graphical representation of signal strength that was off but then I noticed that the One spent far more time on HSPA than the note 2. Using G Net Track, I observed RSSI readings ~20dBm lower than my Note 2. These observations were made over time, with the phone stationary on my desk. The signal strength indicator and the RSSI readings confirmed that the HTC One I purchased suffers from poor LTE reception. I'm quite irritated that HTC missed with this device; I was very much hoping they would hit a home run with the One.
Has anyone else noticed LTE reception problems with their phone?
Click to expand...
Click to collapse
I have One, Nexus 4, iPhone 5, they all have the exact signal level at any given location. Unless you're blocking the antenna causing attenuation.
Also, you should be monitoring RSRP and RSRQ. Not RSSI if you're on LTE. Get SignalCheck Pro and do some testing.
When I moved I stopped in Kansas City (one of T-Mobile's LTE markets) and I had no problems with LTE reception.
Even with 2 bars on LTE. My speed is excellent.
Sent from my HTC One using xda app-developers app
trashcan said:
Even with 2 bars on LTE. My speed is excellent.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Have you ever seen full LTE signal on your One? In areas where my Note 2 had four bars, my One has only two. Maybe I just received a lemon and an exchange will remedy the issue.
soulr1985 said:
I have amazing 4g coverage I'm on tmobile I came from Verizon I am currently in south fl might be your area ? This might be a stretch but it feels like I have better 4g coverage on tmobile or it could just be that I love the phone
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The HSPA+ signal strength of my One appears to be equal to that of my Note 2.
I get full LTE bars in Santa Clara, CA
Sent from my HTC One using xda app-developers app
I get full bars in Vegas when in the lte areas
Sent from my HTC One using xda premium
I'm a bit concerned as well about LTE signal strength. I'm on only a single signal bar 90% of the time. I've only seen up to 3 bars only once. My speeds seem okay though, I am hitting 30mb down with only the 1 signal bar. My main concern is battery drain due to the weak signal.
I get awesome HSPA signal though, full bars almost everywhere. I'm tempted to just turn LTE off as HSPA speed here is still awesome.
BTW, I am in the Phoenix/Tempe market.
Sent from my HTC One using Tapatalk 2
rschauby said:
I'm a bit concerned as well about LTE signal strength. I'm on only a single signal bar 90% of the time. I've only seen up to 3 bars only once. My speeds seem okay though, I am hitting 30mb down with only the 1 signal bar. My main concern is battery drain due to the weak signal.
I get awesome HSPA signal though, full bars almost everywhere. I'm tempted to just turn LTE off as HSPA speed here is still awesome.
BTW, I am in the Phoenix/Tempe market.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
That's pretty much what I'm experiencing. I have a Galaxy S4 arriving tomorrow - I'll be sure to take networks measurements on both devices to compare performance of the two.
rschauby said:
I'm a bit concerned as well about LTE signal strength. I'm on only a single signal bar 90% of the time. I've only seen up to 3 bars only once. My speeds seem okay though, I am hitting 30mb down with only the 1 signal bar. My main concern is battery drain due to the weak signal.
I get awesome HSPA signal though, full bars almost everywhere. I'm tempted to just turn LTE off as HSPA speed here is still awesome.
BTW, I am in the Phoenix/Tempe market.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Same market, same signal as you. I think it's our coverage area though as I watch signal when I'm driving around the valley a lot and it def hits 4 or 5 bars of lte....but only right up against the towers....regardless I get great speeds though
Sent from my HTC One using Tapatalk 2
I'm also in kansas City and my note 2 was picking far better lte I'd say than the One.
If when mine arrives here in Taipei it shows lower bars I will take it in personally to their HTC office here in Taipei and ***** about it. Will try same SIM card in different smartphones to show differences If needed but will need to test first.
I don't quite understand what standard is to be expected. Is anything less of 30mb down on a cell phone really that unacceptable? I suppose it's reasonable if you're using hotspot for a laptop, but are we just talking about apps downloading data?
It might be that HTC didn't do well with function over form with the One in terms of signal reception. But I guess this may be the sacrifice you'll have to make.
Have you guys run speed tests rather than judging by signal bars alone? I've found that although my One displays two bars at my gym for "4g", I get completely crap signal, and can barely send out a Google voice text.. I've yet to run a speed test to see what exactly I'm getting in terms of d/u speeds.
Sent from my Nexus 7 using xda app-developers app
I have just received my HTC One yesterday. LTE is limited where I am, but when I have reached an area where LTE was available, I had full bars on mine. This was in Cupertino, CA.
nexicon said:
I'm also in kansas City and my note 2 was picking far better lte I'd say than the One.
Click to expand...
Click to collapse
That was my experience, going from a Note 2 to the One. I returned the One and picked up an S4 - much better LTE service. I did a side by side evaluation of LTE performance on the One vs the S4. Using the Speedtest.net app, I was consistently pulling 13Mbps using the One. I placed my SIM card into the S4 and consistently pulled 23Mbps. I switched the SIM back to the One and couldn't break 14Mbps. Yes, I selected the same server on both phones. Sadly, the One appears to have LTE issues.
I will be just happy when LTE actually goes live in my city. My HSPA+ speeds are really good. I just did a speedtest and go 18Mbps on my One and 13Mbps on my S4.
SurrealNetworks said:
That was my experience, going from a Note 2 to the One. I returned the One and picked up an S4 - much better LTE service. I did a side by side evaluation of LTE performance on the One vs the S4. Using the Speedtest.net app, I was consistently pulling 13Mbps using the One. I placed my SIM card into the S4 and consistently pulled 23Mbps. I switched the SIM back to the One and couldn't break 14Mbps. Yes, I selected the same server on both phones. Sadly, the One appears to have LTE issues.
Click to expand...
Click to collapse
I'm assuming you are using a T-Mobile One, not a different one like the dev edition, and are on T-Mobile LTE?
stevedebi said:
I'm assuming you are using a T-Mobile One, not a different one like the dev edition, and are on T-Mobile LTE?
Click to expand...
Click to collapse
That is correct. Both phones were displaying "4g LTE" during the tests.
Hello,
I'm new to this thread as I've been a HTC user forever.
I just got my first of many N3's last week and it seems that I have very low signal in a lot of places where I typically get strong signal.
For example on my HTC Evo 4G LTE I always get 5 bars and there was rarely any dropped calls at my home and office.
On the N3 I now typically only have 1-3 bars.
I'm sure its NOT a SPRINT network issue but a phone issue. Does any one else experience this issue? Is there a fix to get better signal?
Here is what I did with the sprint and verizon N3.
Sprint:
Purchased at Best Buy and had low signal issue and returned it.
Purchased at Sprint Store had low signal issue and I still have this phone.
Verizon:
Purchased at Verizon store and had low signal issue . They suggested exchanging the SIM card which I did but didnt change the signal strength.
Exchanged it for a different N3 and still had the same issue so I've returned it.
djscissorhands said:
Hello,
I'm new to this thread as I've been a HTC user forever.
I just got my first of many N3's last week and it seems that I have very low signal in a lot of places where I typically get strong signal.
For example on my HTC Evo 4G LTE I always get 5 bars and there was rarely any dropped calls at my home and office.
On the N3 I now typically only have 1-3 bars.
I'm sure its NOT a SPRINT network issue but a phone issue. Does any one else experience this issue? Is there a fix to get better signal?
Here is what I did with the sprint and verizon N3.
Sprint:
Purchased at Best Buy and had low signal issue and returned it.
Purchased at Sprint Store had low signal issue and I still have this phone.
Verizon:
Purchased at Verizon store and had low signal issue . They suggested exchanging the SIM card which I did but didnt change the signal strength.
Exchanged it for a different N3 and still had the same issue so I've returned it.
Click to expand...
Click to collapse
Is it actual signal strength your concerned about or is it bar strength in the notification area? Also you can't compare verizon to sprint signal as a fair comparison as they will be different in different areas. Go into your settings and look at the actual signal strength of both phones. They will be measured in dbm.
i'm concerned with the amount of bars in the notification area which has a direct correlation to the amount of dbm in the settings. the sprint phone fluctuates between -91 dbm and -100 dbm.
I was testing a theory that the lte radio had something to do with it so I just went into settings/mobile network/perferred network mode and switched from "LTE/CDMA" to "CDMA" and the phone rebooted and wham , now i have 5 bars and -69 dbm. Something with the lte is messing with the phone. WTH!!!
That means to get a good signal i have to be in CDMA and only get 3g service. Why is this?
I'm out have no explanation. I have/had that problem too, people at the sprint store tells me its a issue of where the software in the phone isn't recognizing the lte the way it should and that a software fix is coming but no one know when. I was dropping so many calls (89% of them per sprint) on the stock rom I was ready to go back to my note 2, but after flashing a different rom I have only dropped one call since rooting and switching roms .
Bump
Sent from my SM-N900P using xda app-developers app
I don't know if LTE functions on the same frequency as 3g. As a rule from amateur radio, the higher the frequency the transmitter operates on, the shorter distance it travels. 800mhz usually has better penetration of buildings than 3g or 4g if they are on the 1.2ghz+ range. You will need more towers closer together to get better signal overall in the GHz range. Because of cost, I don't think anyone is going to put up more towers in the beginning. Years ago, the guesstimate of putting up a single tower was a million dollars. This is accounting for all costs to go from nothing to a fully functional self standing tower. Costs might be different now but I would say that it's safe to assume that they are putting LTE on existing towers. This is why LTE signal doesn't seem as far reaching as lower frequency technologies. This is as simple of an explanation as I can think of. Until they start widespread rolling out LTE on nextel's 800-900mhz range, and they release phones that take advantage of those bands, you're just going to have to deal with it with what you have as a phone. Spark and ex-nextel LTE transmitters "should" help throughput tremendously once they have the bugs ironed out.
Have you noticed your G6SE is dropping calls and has overall poor reception?
I've had mine for four days now and have dropped many calls and lost signal where my previous phone managed to easily retain the network and never dropped calls.
Also I noticed when connected to my car's bluetooth, the signal display never shows full strength where again my previous phone always did. The GS6E only ever shows 80%
20150424_222933-1 by markcaigerwatson, on Flickr
when looking at my signal history in gsam, it also never goes above 80% which ties up with what my car's display.
Screenshot_2015-04-24-22-15-33.png by markcaigerwatson, on Flickr
Now i've made a comparison between my M8 and the GS6E and this clearly shows the GS6E is less sensitive to cell reception and this equates to the dropped calls.
The M8 can achieve -69 dBm at one one one point
Screenshot_2015-04-24-22-52-42 by markcaigerwatson, on Flickr
and the GS6E a lower -81dBm
Screenshot_2015-04-24-22-56-54 by markcaigerwatson, on Flickr
Ok, so the GS6E is not as good as others at cell reception. Is this a hardware limitation? or could new radios help this?
What is your experience of this?
There are various reports cropping up now about this
http://www.theregister.co.uk/2015/04/08/samsung_galaxy_s6/
https://community.sprint.com/baw/thread/204525
http://forums.androidcentral.com/samsung-galaxy-s6/516324-poor-sprint-lte-reception.html
mwatson said:
Have you noticed your G6SE is dropping calls and has overall poor reception?
I've had mine for four days now and have dropped many calls and lost signal where my previous phone managed to easily retain the network and never dropped calls.
Also I noticed when connected to my car's bluetooth, the signal display never shows full strength where again my previous phone always did. The GS6E only ever shows 80%
20150424_222933-1 by markcaigerwatson, on Flickr
when looking at my signal history in gsam, it also never goes above 80% which ties up with what my car's display.
Screenshot_2015-04-24-22-15-33.png by markcaigerwatson, on Flickr
Now i've made a comparison between my M8 and the GS6E and this clearly shows the GS6E is less sensitive to cell reception and this equates to the dropped calls.
The M8 can achieve -69 dBm at one one one point
Screenshot_2015-04-24-22-52-42 by markcaigerwatson, on Flickr
and the GS6E a lower -81dBm
Screenshot_2015-04-24-22-56-54 by markcaigerwatson, on Flickr
Ok, so the GS6E is not as good as others at cell reception. Is this a hardware limitation? or could new radios help this?
What is your experience of this?
There are various reports cropping up now about this
http://www.theregister.co.uk/2015/04/08/samsung_galaxy_s6/
https://community.sprint.com/baw/thread/204525
http://forums.androidcentral.com/samsung-galaxy-s6/516324-poor-sprint-lte-reception.html
Click to expand...
Click to collapse
Veedubs unite!
What country and carrier are you on?
I'm in the US and on sprint and drop calls like crazy with my gs6e. Never had this issue with 10 years on sprint. I've noticed that I seem to drop calls more frequently while travelling on 9 at high rates of speed. It seems to be a tower handoff issue. I don't have the issue whilenjoying stationary.
I'm on tmo (US) and no issues. Honestly I've not read a lot of complaints about cell reception or at least no more than usual on any device. Regardless of that why I chimed in was really to say that my first phone was defective. The issues I had (horrid batt despite trying every fix mentioned here and all across the internet, fingerprint scanner was about 50%, again tried every possible fix I was able to scour up. New device and the fingerprint scanner immedietly worked perfectly and my battery life was fixed without me doing a thing. Keep in mind that by fixed battery I mean I get about 4 hours screen up time which isn't good but about what I would expect for a small battery in a bloated device.
Long story short, consider exchanging it. The lack of reports that speak of bad cell reception imply you may have a lemon to me.
Did you click on any of the links I posted in my original post? There are more too, but i thought that was enough.
5harkology said:
Veedubs unite!
What country and carrier are you on?
I'm in the US and on sprint and drop calls like crazy with my gs6e. Never had this issue with 10 years on sprint. I've noticed that I seem to drop calls more frequently while travelling on 9 at high rates of speed. It seems to be a tower handoff issue. I don't have the issue whilenjoying stationary.
Click to expand...
Click to collapse
Yeah love the VeeDub!
I'm in the Uk on the 3 network...
Here is my wife's 2013 Moto G next to my 2015 GS6E. She is also on 3. As you can see the Moto G performs much better than the GS6E. Moto G on the right obvs. It was also £500 cheaper!
DSC_0647 by markcaigerwatson, on Flickr
Definitely some poor signal reception on Galaxy S6 Edge. Mine has poor signal reception as well. Bought mine unlocked in Hong Kong model 9250.
If I tell one of the people in HK about this they will give me the same old lame answer that no one has complained about thus issue yet.:silly:
Poor reception on China Unicom in China, poor reception on CHT in Taiwan and poor reception on CSL in Hong Kong. Last but not least is Wifi reception is literally horrible unless you sit or stand right next to Wifi router!
Yep I'm having the same issue with my S6 Edge to. At first I thought it was my network (Three UK) but after doing some research, I'm reading the issue is more widespread, internationally 2. Calls keep dropping when I'm on a call and I'm getting a bad reception in places where my S5 didn't. Really not happy about this. I hope this issue can be fixed with an update.
Experiencing the same issue. I put my S6 edge, old S4 and iPhone 4 + 5s side by side and they all have max signal while my Edge had just 1 bar.
I've been researching and somehow got to the Sprint forums where they were also reporting the same problems. I saw there that you could try switching to CDMA only. Tried it and while it did improve the signal, it prevented me from using LTE which I'm not really willing to compromise.
mwatson said:
Yeah love the VeeDub!
Here is my wife's 2013 Moto G next to my 2015 GS6E. She is also on 3. As you can see the Moto G performs much better than the GS6E. Moto G on the right obvs. It was also £500 cheaper!
Click to expand...
Click to collapse
Got the same problem here in Oz. btw what app is that showing the signal strength?
-ivar
Samsung really needs to get this fixed ASAP as this could ruin the Samsung Galaxy Brand.
ivaho said:
Got the same problem here in Oz. btw what app is that showing the signal strength?
-ivar
Click to expand...
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it is called Network Signal Info.. Free from Google Play.
This is in México City full LTE with my Note 4 , but the EDGE has This really poor reception.
The Phone is faulty or is the same case as others report on signal issues?
Same here for me on EE in the UK, switch to 2g/3g and signal is fine, set it back to 2g/3g/4g and 1 bar
Not sure what the problem is with this Galaxy S6 Edge but the 4G LTE reception is poor and download speeds are slow.
Same for me. I m in France near strasbourg with operator orange. It works fine with iphone but not with my galaxy s6 edge! !! With the same sim card of course!
Sent from my SM-G925F using XDA Free mobile app
I have not been able to connect to LTE since I got the edge a month ago. I'm currently on OE3 if this helps. Could this be a hardware issue?
I have received a few updates on my Galaxy S6 Edge but until now the wifi reception along with 3G and 4G reception suck. Even when reception is great or average the download speeds suck and are about half of what they are on my iPhone 6. Was expecting better results out of this phone but I guess not. My guess is that they either intentionally turned down the power provided for cell reception and wifi reception for longer battery life or their antennas on this smartphone really suck. Definitely a problem that Samsung needs to look into.
Mine is also struggling with connecting to stuff. 4g is spotty, calls drop and break up, wifi is shockingly bad, even in the next room to the router. 1 bar or no service on EE UK in a good signal area.
Going to call Samsung tomorrow and if they have no solution, it is definitely going back.
I am going to get rid of this Galaxy S6 Edge when the new Motorola comes out. The reception for both wifi and cell signal are beyond horrible on this phone. Battery life is quite poor as well. Try making a call using speakerphone if you have to talk while driving and see how many people tell you that you sound horrible. Samsung should learn a thing or two from Motorola,Apple and Blackberry when making phones for phone calls.
Samsung dropped the ball with this phone in two areas: Battery and Reception.
I am moving to a new phone as soon as I can sell this.
Anyone having issues with signal? At work, my signal now tanks. Sometimes no data, or 2G, or just edge. I came from a G4 and it was ok at the same location.
Where did the signal history go? It use to show a graph under battery stats but I can't find it.
Yes and not to high jack your thread but I can't connect to my microcell either so I'm bummed low signal and can't use my microcell has me considering this phone a goodbye.
I find the signal am this phone to Be better than other phones.
Sent from my LG-H901 using XDA Free mobile app
I did have 2G at work when I was on my V10, but when on my Note 4, I had LTE signal, wonder if it is the bands used in the V10
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Mine does fine in areas where I had excellent signal, but in areas where I was weaker, not poor, but just weaker, it's all downhill now. Ping tests taking 3000+ ms. Download speeds at .01mbps where it was 30mbps on the G4. Then it will go from 4g to nothing, the 2g, then E. Its all over the place.
I have noticed this as well at my house. Phone goes into emergency call mode all the time. Wifi calling always drops calls and says I'm going out of range sitting right next to the router. Had to turn it off cause it was worthless, but the signal is terrible as well. Only had problems in one back corner of the basement in my house with the Note 4. V10 I can lose signal at anytime anywhere in the house.
---------- Post added at 09:44 PM ---------- Previous post was at 09:39 PM ----------
BBBlessed said:
Yes and not to high jack your thread but I can't connect to my microcell either so I'm bummed low signal and can't use my microcell has me considering this phone a goodbye.
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I bought a Netgear Nighthawk X8 to replace the T-Mobile router I'd be returning for the 4G LTE Cellspot but have heard there's issues. Wish I knew more about it and if it was going to be fixed. Was looking forward to having good signal at my home. T-Mobile has been saying 4G LTE has been coming for 2 years. Last reply was they are testing and will be on by end of this year, fingers crossed.
Definitely have issues with signal. Hoping it's a software fix. Afterall this id's the first phone with the Qualcomm Antenna
blackhemi4x4 said:
Anyone having issues with signal? At work, my signal now tanks. Sometimes no data, or 2G, or just edge. I came from a G4 and it was ok at the same location.
Where did the signal history go? It use to show a graph under battery stats but I can't find it.
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Click to collapse
You may want to exchange for a new phone, see if you get the same results. Of those who responded, I believe you are the only Verizon customer, and of the others on this thread it looks like some T-Mobile users and one on AT&T. I'm going to get a V10 later this week, as long as I get a little better than my current phone signal wise I'll be happy.
Mine is actually on t-mobile. I'm okay with swapping it out but I don't want a refurb. I should go talk to my store this weekend and see what they'll do
Sent from my LG-H901 using Tapatalk
My signal is way better at work than when I had my g3.
Mine is decent, not quite as good as my Nexus 6 but it isn't to far off
I'm going to swap mine this week and see if it gets better. Like someone said I don't want a refurbished and I hope they don't charge me for restocking fee. How would I know if it's a refurbished one they can't just give me one without telling me can they?
BBBlessed said:
I'm going to swap mine this week and see if it gets better. Like someone said I don't want a refurbished and I hope they don't charge me for restocking fee. How would I know if it's a refurbished one they can't just give me one without telling me can they?
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If ur within ur 14 days it will be a new one, not refurbed. Refurbs will say where the battery goes.
Got my V10 yesterday. At home I'm getting mostly 3G, sometimes 4G. I'll get one to three bars depending on the time of day, phase of the moon, and the amount of coffee I've had. This is about the same as I had with my BlackBerry for the last couple of years. The "city" here always has people fighting cell phone tower installations for years now. I've been told they are allowing Verizon to put some micro towers on some utility poles sometime "soon" because they have to comply with some sort of Federal law. I was hoping it would be better, but it's not worse either, plus my fingerprint reader works with a case......still have 12ish days to test things out.
I am getting much better speed with this phone then I did with my G3 on AT&T.
On my V10 now from AT&T. I also noticed both Cell and Wi-Fi connections are weaker than with my Samsung galaxy s5...it's weaker (about 65% where s5 was 90%+) but at least it maintains Wi-Fi connection unlike the S5. I especially notice it when streaming music. I do show on 4g LTE most of the time but never had more than 3/5 bars...I hope they can fix in an update.
I think mine is OK with LTE. You can force LTE or LTE/WCDMA
dial 277634#*#
RAT Selection
I am using a VZW version with my TMO sim and this is the first VZW 2 TMO phone I have used (used a z3v, note 3 and note 4 from VZW on my tmo sim) that does not get 4gLTE. Its very rare that the 4gLTE lights up. Its usually at H or H+ which isnt too bad but id rather have LTE. Hopefully its a SW fix soon.
I`ve got poor reception too. I am on a carrier outside U.S.
Many drop call and ping time is long. Fail to send or receive data. Have to enter flight mode to fix the problem.
I exchanged my T-Mobile V10 a couple days ago and signal is better now. I think my other one has a bad radio.
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