Good morning all,
I am looking for help. I can't connect my phone to my Dell Inspiron 15 Laptop running Windows 8.1. I would like to connect my phone as a USB device to via USB cable to transfer photos, videos and music back and forth. I used to be able to do this, but for some reason it has stopped working. Now when I connect the phone I get the notification "USB Device not recognized". When clicking on the bubble, it expands to "The last USB device you connected to this computer malfunctioned and Windows does not recognize it".
The phone connects successfully to a Dell Precision M4700 running Windows 7 Enterprise SP1 and a HP Pavilion running Win 7 Home Prem SP1. The USB cable is original. So my guess is that it has something to do with Windows 8.1.
As I mentioned, it worked in the past before on this computer, but now it won't recognize as a USB device. Also, this problem also appears on an old HTC EVO and a Samsung Intercept. They connect to the Win 7 laptops, don't get recognized on the Win 8.1
I have read ideas about deleting USB from Device Manager or updating drivers for Win 7, but nothing specific about Win 8, so I haven't tried anything yet. I did unplug, remove battery from laptop, reboot, removed battery from phone (the old EVO, the new one I can't), etc. Cable and phone work fine on Win 7, not on Win 8.
Any ideas on how to solve this are greatly appreciated.
I believe you'll need the Intel drivers for everything to work properly. Check out this thread for more info.
http://forum.xda-developers.com/showthread.php?t=2347317
Magnum_Enforcer said:
I believe you'll need the Intel drivers for everything to work properly. Check out this thread for more info.
http://forum.xda-developers.com/showthread.php?t=2347317
Click to expand...
Click to collapse
Thanks for pointing out the thread. I have gone through all of it, but I am not using ADP or Fastboot. I haven't installed any drivers other than HTC Sync (which I uninstalled after they didn't work). Some of the solutions ask to look up the android device on Device Manager to update drivers, but I don't see the device on the list.
Sorry for being such a noob, but I am frustrated I can't connect my phone as a USB drive to transfer photos, etc. Any specific ideas I can try?
Thanks again.
Im haveing teh same probum verry annoying!
Related
hi, have looked through all forum and cannot find if anyone has solved there problem of computer not picking up hero, i have windows 7 but also did it on vista before I upgraded.
tried different roms but still not working tried drivers no go, htc sync reinstalled and nothing.
if any one has any ideas that would be amazing
this might sound a little obvious but when you connect it to your computer, yes it will say connected on your phone but you actually have to 'mount' your phone before your computer will reconise it. to do this you go into your notifications and do it that way. or at least thats what ive found (as i am also running windows 7)
yeah nothing comes up on my hero as it did before either, tried looking all over the net, tried reinstalling the drivers from vista and all of that. tried re flashing roms but nothing, really piss poor, ready to smash the thing up.
Sparra said:
hi, have looked through all forum and cannot find if anyone has solved there problem of computer not picking up hero, i have windows 7 but also did it on vista before I upgraded.
tried different roms but still not working tried drivers no go, htc sync reinstalled and nothing.
if any one has any ideas that would be amazing
Click to expand...
Click to collapse
On the Telus HTC Hero I also had to go to Settings--->Applications--->Developement--->Enable USB debugging
I have a slightly different problem. I have windows 7 x64 and I can mount my Hero, but I CAN'T sync with outlook. Are there any workarounds? I tried to set up adb usb drivers but it didn't help
yeah done that mate, nothing happens, cant believe it no amount of wipe and reflash sorts it out, tried on a couple of computers nothing tried everything i can find!!
thanks for replys
alex_mib said:
I have a slightly different problem. I have windows 7 x64 and I can mount my Hero, but I CAN'T sync with outlook. Are there any workarounds? I tried to set up adb usb drivers but it didn't help
Click to expand...
Click to collapse
Hi Alex,
I have same issues (Windows 7, 64 bit, HTC HD2).
My workaround is this:
make sure phone is not connected
remove any installs of Windows Mobile (starting with the instance of driver update)
re-start PC
reinstall Windows Mobile Device centre from Microsoft (I get an error on the device install, this seems normal)
restart PC
I then attach HD2, then go into tools;Active Synch and attach the HD2 to the PC
The USB device connection sound !
Then Windows installs the device driver
Then Windows Mobile Device Centre sees the HD2
I have also removed the PIN/Password at startup as this seems to help.
Not sure how long it will last, in the past Ive only had a couple of days...but at least it connects.
Hope this helps.
BTW PC is a DELL Studio
411 said:
Hi Alex,
I have same issues (Windows 7, 64 bit, HTC HD2).
My workaround is this:
make sure phone is not connected
remove any installs of Windows Mobile (starting with the instance of driver update)
re-start PC
reinstall Windows Mobile Device centre from Microsoft (I get an error on the device install, this seems normal)
restart PC
I then attach HD2, then go into tools;Active Synch and attach the HD2 to the PC
The USB device connection sound !
Then Windows installs the device driver
Then Windows Mobile Device Centre sees the HD2
I have also removed the PIN/Password at startup as this seems to help.
Not sure how long it will last, in the past Ive only had a couple of days...but at least it connects.
Hope this helps.
BTW PC is a DELL Studio
Click to expand...
Click to collapse
Isn't that just for Windows Mobile phones??? Hero is on android, I don't think it gonna work
realised this is the same problem as this, http://forum.xda-developers.com/showthread.php?t=556335, god knows how im going to sort it though seems i have tried to update amon ra's recovery and it hasnt worked. any ideas on this?
yes.. i have issues with hotsync too....
on Windows XP
was working last week...
this week.. it dont work...
I can still mount my SDcard.. and read and transfer files...
but HotSync does not see or connect to HERO..
any ideas??
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
espy1988 said:
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
Click to expand...
Click to collapse
I have the same problem on my PC. I would plug in the phone and my mouse would stop working. No tethering app installed or anything.
Anyway, I just tried the ports on the back of the PC and those worked. Try a port closer to the MB
I've tried all my ports. It's still not recognized.
Check the cable and power source. Be sure cable is with good quality. I hade the same issue. I fixed it with original HTC cable and back panel USB from my deskop computer. Front USB of desktop computers often are not enough to power that consumption.
After updating to Froyo it started working again. Thanks though. I still have no clue what caused it.
Bumping to confirm, I found this thread after getting the same error. I had tried several of the USB ports on my computer but after reading this tried the 2 I hadn't yet, they both worked. Not sure why only those work now, but they do work.
Hope this helps someone.
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Vibrant UnBrickable Mod
The same thing is happening to my Vibrant. Tried Rooting and installing various ROMs and it is still "Not Recognized". Tried all ports on all PCs (4) and Laptops (1) and non of them work. espy1988, how did you upgrade to Froyo 2.2 if you could not connect to PC and Kies? This used to work without an issue.
Thanks
Tombias said:
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Click to expand...
Click to collapse
Like said above u might need to be debricked.
seems like ur phone is hard bricked.
---------- Post added at 04:33 AM ---------- Previous post was at 04:26 AM ----------
have u tried Odin back to stock using Odin or hemidal ?
I have the same problem now. I have had my Vibrant for over a year never with an issue. I have Odined it back to JFD dozens of times but now it will not recognize the usb device.
I have GB bootloaders, but never a problem before. When changing Roms I usually Odin back to JFD first and start clean.
My problem started with the phone getting stuck in landscape mode. I was running a 2.3.4 GB rom Sensation. I reflashed a few times but whenever a restored anything from Titanium it would revert back to landscape only. I decided to go back to a 2.2 rom and plugged in the phone to Odin and it was not recognized, also not as a mass storage device, no go. I used Samba to copy a 2.2 rom, Trigger, to the phone and flashed from there. The phone is good now except the computer still won't recognize it. I can use Samba to access the SDCard but I hate not being able to use Odin if things go south. Tried all usb ports and a new cable, no go. Really wierd.
Looking for suggestions......
If you're still under warranty claim it & send it.
Had same problem. There is no fix short of replacing USB port.
I found my problem. It was dirty/corroded usb port. I carefully cleaned it out (took a few times) and it's all functioning again. I also cleaned the contacts on my original usb cord and it is working again also.
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
jnusz said:
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
Click to expand...
Click to collapse
Have you tried installing the installing/re-installing the Samsung drivers (LINK), using another USB cable, or even another computer? I just want to make sure you've tried it all before attempting to do a hardware mod.
Anyhow, you can find a link to the unbrickable mod and other hardware mods in the "Official XDA Vibrant Bible Thread", under the "MODS/SCRIPTS" section (LINK).
Mine is the cable btw. My wife has a GSII and I was able to use her cable.
So, quick backstory. I have two PC's at home. A brand new win 7 64 bit laptop, and an older XP desktop. Neither will recognize my vibrant, and never have. At work, I have a win XP desktop, and I can connect the phone to that and use mass USB storage and move stuff around just fine, so I've gotten by in that regard in these 6 long months.
Then comes this #$%%^$#$ Froyo update. Who thought it would be easy?
I have downloaded kies on each machine. (As well as ODIN, but same issues.....computer/phone wont communicate). I cannot get my two home computers to connect to the phone, no matter what settings. BTW, I have rooted my phone with OCLF and subsequently un-rooted before trying any of the following. I have not flashed or updated the phone otherwise with any other software, other than what apps are available in the market.
I've tried
-USB Debugging on/off
-all 10 USB ports between the three PC's in all configurations
-deleted all USB drivers and restarted on both computers
-installed the appropriate drivers from samsung for each pc
-wasted 7 hours with samsung support troubleshooting to no avail
The USB cable is fine. The most promising progress is on my work PC, where I got Mini Kies going, connected and started the update, it finished decompressing the binary files, but then a USB not recognized warning pop up and kies kicked out the update.
I have installed, reinstalled the drivers for each system several times with samsung support. Nothing is working.
I don't know what else to do. This is the most frustrating experience in my life. Any suggestions or similar experiences that have been remedied?
I was having promblems also but eventually got it to work for me on an xp machine on stock jfd. It updated me to ji6 then I did the ka6 update when it was released. I gave up on my win7 system lol. Is your xp system 32bit or 64?
Sent from my SGH-T959 using XDA App
same here i have a win7 64 bit machine, i can connect to normal kies 1.51. i tried to update, it downloaded the files and just got stuck when it started putting it on the phone (luckily, it did not start the installation so i was okay).
mini kies shows that it recognizes my phone but crashes immediately after that.
i do not think the vibrant is supported by newer versions of kies, like 2.0.
I solved my problem by using my 32bit xp system.
edit: just FYI, i can connect to normal kies 1.51, sync my data and all that stuff. i also updated to ji6 thru normal kies, and I can transfer files and whatnot thru usb. I do not even think i needed to install the drivers manually
I downloaded Mini Kies 2.0 onto my windows 7 64bit machine and installed the Samsung drivers I have everything worked smoothly. I upgraded 3 phones to Froyo with no issues. here are the drivers I have
http://71.228.63.153/download/usb_drivers_GalaxyS_x64.zip
toeshot said:
I downloaded Mini Kies 2.0 onto my windows 7 64bit machine and installed the Samsung drivers I have everything worked smoothly. I upgraded 3 phones to Froyo with no issues. here are the drivers I have
http://71.228.63.153/download/usb_drivers_GalaxyS_x64.zip
Click to expand...
Click to collapse
I did the Same thing it worked for me as well
The only luck I've had is on a winXP 32 bit machine, but then it cuts off the installation when it suddenly says "USB Not Recognized" (despite, um, the fact that it recognized it at the beginning, otherwise I wouldn't have been able to initiate the update!)
I'll give those Win7 64 drivers a try at home, although I'm pretty sure I have downloaded the same ones in my quest for a solution.
Do you suggest plugging in the phone, then installing the drivers, or leaving the phone unconnected and restarting the computer then trying to connect, or ???? The biggest issue on the Win7 machine is the phone not communicating with it AT ALL. Not even showing up in device manager as unknown or anything.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
SOLVED
I finally got it to work, after about 15 attempts! (on a win XP machine)
Here's what I did in case it will help someone else:
When I plugged in my phone, I saw two items in the USB list in device manager. One said "Samsung Android USB Composite Device" (internal SD?), and the other said "USB Mass Storage Device" (external SD?). In this configuration, I got kicked out of the install each time after it "decompressed the binary files".
So what I did on a hunch was go to the device manager and "update" the driver for the USB Mass storage device to the "ssadadb2.inf" file included in the Vibrant USB drivers available directly from Samsung's Vibrant page.
Selected "Samsung Kies" on the USB settings on the phone, turned on USB Debugging, opened Kies on the computer, plugged in the phone, and it did it's thing.
Only took 3 days to figure it out!
Yeah its been a hit or miss. I have win7 x64 on two laptops and my desktop. It works in the desktop and only one of the laptop and I installed the same drivers for all 3
Sent from my SGH-T959 using XDA App
toeshot said:
I downloaded Mini Kies 2.0 onto my windows 7 64bit machine and installed the Samsung drivers I have everything worked smoothly. I upgraded 3 phones to Froyo with no issues. here are the drivers I have
yeah it works for me too, i just installed these drivers and put usb debugging mode. upgrading just now. thanx
Click to expand...
Click to collapse
W/ WIN 7 64 Bit I upgraded my phone to Froyo.
I'm running win 7 SP1 64 bit.
Samsung told me that Kies mini and the driver is not compatible to 64 bit.
After some research this is what I have done and able to upgrad my phone to Froyo.
1. check the USB debugging.
- Samsung says to uncheck it. but if you do, you probably have MTP USB device error. So make sure your USB debugging is on.
2. After the you connect your phone, Samsung Kies Mini keeps crashing??
-Uninstall IE 9.
Solution is...
*Check the USB Debugging and Uninstall IE 9.
**Make your the battery is fully charged.
Connect phone
Start Kies Mini
I got so sick of Windows I switched to Ubuntu Linux. It's free and just as easy to use as windows. No crashes, no viruses, and it sets up as a dual boot so I can use windows when necessary.
I'm trying to use my 64-bit windows laptop to install the recently leaked ICS update on my SGH i717. Which as of now is only available as a .exe file. The problem is (confirmed by samsung tech support) that the i717 is incompatible with 64-bit windows, and isn't even recognized by my computer. Is there any way to remedy this? I do not have access to any 32-bit machines, and I really want this update!! Thankyou.
I installed the leak via the Odin exe. on my 64 bit machine with no problems.
Really? I can't even get my computer to recognize my phone, not even as usb storage. I've installed and reinstalled every driver I could find. I've even plugged it into a couple different computers. The best answer I could get was that it was because of the my windows version from the samsumg tech support woman. Is there a special driver out there or am I missing something?
mikesaull said:
I'm trying to use my 64-bit windows laptop to install the recently leaked ICS update on my SGH i717. Which as of now is only available as a .exe file. The problem is (confirmed by samsung tech support) that the i717 is incompatible with 64-bit windows, and isn't even recognized by my computer. Is there any way to remedy this? I do not have access to any 32-bit machines, and I really want this update!! Thankyou.
Click to expand...
Click to collapse
Just install dagr8's saurom ICS. It's flashable via CWM and located in dev section.
Sent from my SAMSUNG-SGH-I717 using xda premium
I don't have a problem with my 64 bit system recognizing and mounting my i717. It didn't work at first, but it turned out that my stock samsung data cable was faulty. Used a different cable and haven't had an issue since.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Well I tried a few chords. Is there any root methods that I can do from the device without a computer?
Download the latest Kies.
Let it install and make sure you select the USB drivers.
Uninstall Kies because it's ****.
Leave drivers.
Replug handset (make sure debugging is on)
This should put you in the clear mate. If it doesn't, get the Android Development Kit for the proper ADB drivers
Go to shop development, look for the pre root kernel, download USB drivers. It works, but your computer doesn't have the drivers for the phone
Sent from my SAMSUNG-SGH-I717 using XDA
Works for me on w7 64-bit as well... Don't remember doing anything special...
Sent from my SAMSUNG-SGH-I717 using XDA
Drivers
I am running Windows 7 Pro x64. No problems here.
You don't need to download kies. Just install these drivers;
http://download.cnet.com/20070905101545468-Samsung-Mobile-USB-Driver-exe/3000-18493_4-206977.html
I also installed it using 64 bit windows 7
Sent from my SAMSUNG-SGH-I717 using xda premium
Thanks everyone for your replies. I'll keep trying
That's a damn lie. I have a new 27" iMac with Windows 7 Ultimate 64-bit installed on it. I have successfully connected my Galaxy Note to the computer, every time.
There is a problem with how to get the computer to recognize your phone, that I never had with any of my HTC phones... With my HTC EVO's, all I had to do was connect my phone to a USB, and a bunch of options would automatically pop-up, asking me how I wanted to use my phone. I'd select the option to use my phone as a 'USB Storage Device,' and a few seconds later, my computer would automatically recognize my phone.
You can't seem to do it this way with Samsung phones. What you have to do, is:
MAKE SURE YOUR PHONE IS NOT ALREADY CONNECTED TO THE COMPUTER VIA USB!!! This is a must! Your computer will not recognize your phone if it's already connected BEFORE following the other steps.
Go to SETTINGS.
Select the first option (WIRELESS AND NETWORK).
Then you must select USB UTILITIES.
A screen saying "USB Mass Storage" will pop-up, and there will be a button you have to press stating, "CONNECT STORAGE TO PC."
Upon selecting "Connect Storage to PC," then and ONLY THEN, you will finally connect your phone to the USB.
If you follow these steps, after a few seconds, your computer will download any necessary drivers, and eventually it will recognize your phone. I am not sure why it's this difficult to do this on Samsung phones. Like I said, HTC phones are really simple. It doesn't matter when you connect the USB on HTC phones. Samsung, you can only connect it at a certain time. I hope this works for you.
I also run Windows 7 64 on my laptop, and have no problem with my Note. Odin, files transfers, Kies, everything works.
Steve
I used to use my old pen 4 desktop(one im typing from now) to do all my phone modding... When I bought my galaxy I thought that this machine was too sketchy and decided to use my win7 64bit xps laptop... Flawless.
Okay, so the samsung woman gave me the wrong information. Thanks Dr. Evo. I tryed your technique with no success. I haven't had any luck with anything. Could this possibly be a problem with my device? I'm considering a trip to the at&t store.
same here....
Funny... I'm now having the same issue on my laptop.... It connects fine to my 2k8 R2 x64 Server just fine. That one is an old and heavily upgraded Dell D9100 tower. I'm pretty sure I got it recognized on my ASUS U43J Bamboo laptop with Win7 Pro x64 when first got the phone. I've since reimaged and did a fresh install of the OS and drivers, and I'm certain that I reinstalled all the drivers and updates.
Tired the drivers built into KIES 2.0 - fail
Tried the USB_Driver_for_ATT_I717_Galaxy_Note_v1_3_2200_0 driver I used on my 2k8 server - fail
About to try some other drivers I found here. If something works, I'll report it...
***UPDATE***
Before trying any other drivers I decided to try one more thing...
With the phone connected via USB, shut the phone down, wait a few seconds, and turn it back on. On my laptop, PnP found three devices and installed the drivers when the phone powered on:
SAMSUNG Mobile USB Composite Device
SGH-I717
SAMSUGN Mobile USB Modem
Kies 2.0 then saw the device... still sitting there saying "Connecting..." but at least I'm one step further...
mikesaull said:
Okay, so the samsung woman gave me the wrong information. Thanks Dr. Evo. I tryed your technique with no success. I haven't had any luck with anything. Could this possibly be a problem with my device? I'm considering a trip to the at&t store.
Click to expand...
Click to collapse
I'm sorry my advice didn't help. I honestly have no idea what your issue could be. Are you still within your 30-day return window? If you were, I'd ask for a replacement phone, or if you bought your phone at an AT&T Store or BB, ask if anyone in the store has the ability to connect your phone to a laptop or computer in the store to see if they can get it to work.
For me it worked on 2 different Win 64 installs.
Here is what I did:
Install Kies. On the phone go to settings>apps>development and then check on USB debugging.
Phone connects perfectly. You can see the phone listed as a device in my computer. Clicking on it allows you to access both the USB storage and SD card.
To other poster saying you NEED to enable USB storage. You don't. It works in MTP mode.
Unplug all other usb hardware. Try another jack and cable. Don't use a hub. All virus and firewall software should be off. Log on to windows update with the phone plugged in and turned on. You might have to reboot and check again.
The phone and cables are good as I can get HTC Sync to work on my old PC and this one worked just a few weeks ago and I can even get it to work in a VMware session. But for whatever reason the phone just keeps showing up as Unknown and is put under Other devices as “Android phone”. On the other PC and in the VMware it is added as "My HTC" under Android USB Devices in Device Manager.
I’ve tried a bunch of uninstalling and rebooting and so on but something on my new Windows 7 PC is stuck when connecting the phone. It thinks it has no driver for it but it does. If I try and point any of the HTC INF files Windows just says they are not for this device.
Help!
Thanks.
Tanquen said:
The phone and cables are good as I can get HTC Sync to work on my old PC and this one worked just a few weeks ago and I can even get it to work in a VMware session. But for whatever reason the phone just keeps showing up as Unknown and is put under Other devices as “Android phone”. On the other PC and in the VMware it is added as "My HTC" under Android USB Devices in Device Manager.
I’ve tried a bunch of uninstalling and rebooting and so on but something on my new Windows 7 PC is stuck when connecting the phone. It thinks it has no driver for it but it does. If I try and point any of the HTC INF files Windows just says they are not for this device.
Help!
Thanks.
Click to expand...
Click to collapse
make sure you have the correct drivers for you phone, if you using the latest version download and install an lder version of the drivers then try to connect
That’s the thing though. The drivers were just fine a few weeks ago. The same drivers work on another PC with this phone and they work now on this same PC in a VMware session. There is something stuck in my Windows host install that no longer allows any new devices to be installed. Like one of the fixes I found on line was to remover your USB hubs and let Windows find and install them again but then they could not be installed and were added to the Other devices. I had no mouse or keyboard. I had to run a system restore under the F8 options on boot up. Unfortunately I don’t have a restore point older than the issue. Even if I unplug my working mouse and put it in a different USB port it too is added to Other devices and no longer functions. I just get messages about it being an unknown device and that no drivers can be found.