[Q] Charging & Jacking issue - Xperia Z2 Q&A, Help & Troubleshooting

Hi Guys, I got my unit of xperia z2 on earlier august 2014 this year.
Been using the phone quite satisfying until recently.
First let's talk about my headphone jack. So far I had tried to used edifier earphone & samsung earphone. Both of this earphone i able to listen to it for a few week, after that the earphone just stop working, it would start off where you able to hear static sound follow up with only just 1 side of the earphone able to heard. After that it totally can't connect at all.
Is this an earphone issue or my z2 jacking issue?
Secondly, regarding of the charger. Yesterday i had used it to play game until it heated up then I had plug it to my magnetic dock to charge.
The light was there, but the phone was not charging at all, when I plugged it out, it return me something that say :" insufficient power in power source..", then I plug out & charge it via usb port, it still doesn't charge but the message didn't came out.
It got no issue charging if i off the phone.
But today morning i charge it again using the magnet dock, there is no issue again.
Is this the sony docking/cable/adapter issue?
Based on this 2 issue I got, should i send it to service center?

Are you using the original Sony dock? A 3rd party wall adapter?

earthtk said:
Are you using the original Sony dock? A 3rd party wall adapter?
Click to expand...
Click to collapse
Hi, everything was original from Sony.
Also today morning i had tested again, the phone charged until 72% then it stop charging.
Then I had perform a factory reset, on just now I had charged the phone again, again it stop at 73% stop charging.

Related

[Q] Continued power source for use in Car

Hi Guys and Girls,
I was using the Copilot Premium on the S2 in the Car yesterday and it was plugged into the car via a car adapter with usb port. The battery completely drained and the plugged in USB was charging the phone but you could not run the phone with the Sat nav on as it kept switching off.
Is there is a way of powering the phone within the car or is to do with me using the samsung USB cable as I noticed that it recognise the charging process as USB instead of AC? My Touch HD worked with Sat Nav and it was charging the phone as well. Is it something to do with my settings as I find this a strange issue.
BLfan said:
Hi Guys and Girls,
I was using the Copilot Premium on the S2 in the Car yesterday and it was plugged into the car via a car adapter with usb port. The battery completely drained and the plugged in USB was charging the phone but you could not run the phone with the Sat nav on as it kept switching off.
Is there is a way of powering the phone within the car or is to do with me using the samsung USB cable as I noticed that it recognise the charging process as USB instead of AC? My Touch HD worked with Sat Nav and it was charging the phone as well. Is it something to do with my settings as I find this a strange issue.
Click to expand...
Click to collapse
Yes - it's to do with the charging process status. USB charging doesn't deliver enough power to maintain battry charge - especially when using power-hungry apps like Co-pilot.
I bought 2 car chargers recently - cheapos from dealextreme, one a Moto-branded one - and was lucky that both are seen as AC rather than USB when plugged in. I recently used Co-Pilot for about 4 hours and the phone charge was maintained.
I'd say your options are either to buy the official Samsung product or take pot luck with a cheapo alternative.
Same story: bought first Energizer charger, that was hit-and-miss. Then got an official Samsung one, no problems at all. Get the official one, it costs, but it's quality.
Sent from my GT-I9100 using XDA Premium App
I had a similar problem, tried two different adapters with 700mA and 2100mA DC output rating. 700mA seemed to work, but 2100mA was much better. I was able to stream tunes over my cellular Data to my car over bluetooth, while on the road using Google Nav, with the occasional calls.
Cheers!!!
P.S. I am using this www[dot]amazon[dot]com/gp/product/B00470C35E
Thank you for the response to my query. Much appreciated. Now I have to find a new adapter.

[Q] My Photon's battery won't charge from USB in car

Has anyone else had this problem? I plug my Photon into a USB power adapter plugged into my car's cigarette lighter and the phone displays the message that the device is charging but the percent of charge continues to decline. I have changed USB adapters and USB cables but it still happens. If I use an AC adapter and the same USB cable the phone charges correctly.
Is it a software or hardware problem? I was unlocked and rooted using several of the current custom ROMs and the charging process in the car worked then. When I re-locked and went back to stock and re-rooted then this happened.
i am having the same issue as of yesterday. Did you ever find out what the issue was?
im guessing that the car was off and that it was a foreign car...
Numerous issue could actually cause the same symptoms, Apps/games in the background... failing alternator, failing cigarette lighter, failing car adapter...
car not running while its charging could also cause this issue depending on charge level of the battery and the volts of the battery...
What you'll need to do is eliminate the possibilities..
Try with the car on and the phone on...
try with the car on and the phone off...
try with a different adapter for the car...
try with a different usb cord...
try with a magnum 44 aimed at it...
Try with a different Car is also another good option.
Ditto.
I am having the same problem.....worked fine before I unlocked/rooted. Anyone else have a suggestion?
I have the same issue with the incar charger and using a computers usb port to charge my phone..(doesnt charge when under load ..ie-dowloading something)...i think that it is the charger being underpowered..example..
Stock a/c charger puts out 850mA
Most computer usb and standard car usb chargers only put out around 500mA
Sent from my MB855 using xda premium
Mine charges very slowly in the car. The other day, I plugged in at 32%. Drove 30 minutes to get home, and it had only reached 37%. Plugged in at home, and within 10 minutes had well over 50%, even though I was actively using it then.
This is on stock rooted, btw.
The stock drivers must use a very conservative power draw when plugged into a relatively low-output power source. By contrast, the power draw from a high-output AC adapter must be quite aggressive, because it charges more quickly than other phones I've used when plugged into AC.
It did turn out to be caused by the car charger being underpowered. I went to BestBuy and bought a "high capacity" charger and all is good!
ChadH42 said:
It did turn out to be caused by the car charger being underpowered. I went to BestBuy and bought a "high capacity" charger and all is good!
Click to expand...
Click to collapse
Which specific car charger did you get? I'm having the same problem too!
The Photon needs at least 850mA charger to get charge currently. Otherwise it charge slowly or not charge at all.
Can anyone post a link to a specific charger that is working great for you and charging fast while in the car?
has any one who got charger working ? can anyone pls post the link to product
thanks in advance
vabs99 said:
has any one who got charger working ? can anyone pls post the link to product
thanks in advance
Click to expand...
Click to collapse
This one worked for me!
http://www.amazon.com/Motorola-Vehi...93004842&sr=8-2&keywords=motorola+car+charger

[Q] Samsung Car Dock questions

Hey all,
I am thinking about getting the official Samsung car dock but had a few questions before I bought it:
1) In my youth, I heard that plugging and unplugging a device shortened the battery life. I am afraid that would be the case when I would charge my phone on the way home from work, when it's only like 40% still. Do these new batteries still have the shortened battery life problem when the charge cycle does not get complete? The same question applies to an alarm clock with phone dock that I am thinking about purchasing (know any good ones?).
2) I have a custom stereo with a USB input. Would it just work to go straight from the mini-USB to the stereo USB, and not need to use both the AUX output from the dock as well as the cigarette lighter? I guess using the AUX option I could bypass the issue in #1 above, since AUX doesn't charge it (mini-USB to USB does charge the phone), but I still prefer mini-USB to USB for audio quality.
3) This is a general question. My car originally had a two-din stereo, and I bought a 1-din with a compartment for the other din. Has anyone seen something that could go in the din to help hold the dock?
Thanks for any help!
The car dock sticks to your windshield or it comes with a plastic dics that you can permanently stick to the dashboard.
The dock comes with a cigarette/micro usb cord the connects to the dock. And for audio unless your stereo has bluetooth audio you will need to use a auxiliary 3.5m jack from phone to car.. That's how I have it set up on my car
Sent from my SAMSUNG-SGH-I777 using xda premium
Lekerstein said:
Hey all,
I am thinking about getting the official Samsung car dock but had a few questions before I bought it:
1) In my youth, I heard that plugging and unplugging a device shortened the battery life. I am afraid that would be the case when I would charge my phone on the way home from work, when it's only like 40% still. Do these new batteries still have the shortened battery life problem when the charge cycle does not get complete? The same question applies to an alarm clock with phone dock that I am thinking about purchasing (know any good ones?).
2) I have a custom stereo with a USB input. Would it just work to go straight from the mini-USB to the stereo USB, and not need to use both the AUX output from the dock as well as the cigarette lighter? I guess using the AUX option I could bypass the issue in #1 above, since AUX doesn't charge it (mini-USB to USB does charge the phone), but I still prefer mini-USB to USB for audio quality.
3) This is a general question. My car originally had a two-din stereo, and I bought a 1-din with a compartment for the other din. Has anyone seen something that could go in the din to help hold the dock?
Thanks for any help!
Click to expand...
Click to collapse
The car dock will not allow a USB connection to the USB port - it is changed to an analog audio output when docked.
As to 1) - That's an old rule from the days of ****ty timed chargers that would start charging a battery for a set period of time when you turned it on. No phone sold on the market today is set up like this - they all have intelligent battery charging circuits that can handle almost any plugging/unplugging pattern.

[Q] Damage to Z Ultra from Magnetic Charger?

Hey, I just got my Z Ultra less than a week ago and I purchased http://www.amazon.com/gp/product/B00JEN5S6A/
I figured it would be easier to use then undoing the charging flap every time.
When I was trying the tip out without being connected to the charger I noticed the magnet was strong but didn't sit in the connector properly..
After looking at some other magnetic chargers online I saw some of them being plugged in upside down so I tried that and it sat in the port better.
When the phone was extremely low on batter (4 percent) I plugged the charger into the tip and put it on upside down. At first the phone restarted so I thought hmm thats weird and unplugged it, I then tried again and made sure it sat in the port snug and my phone turned off and wouldnt turn on again.. After about 15 minutes of the phone charging with no sign of led or charging symbol I found online to try the reset button and it finally turned on. I did some searching online and found out that the port isn't really meant for a magnetic charger but a dock and what I experienced was inverse connection.
So i am wondering if this could have possibly damaged the phone or battery in any way? I dont know if my battery life has been affected or stayed the same as it was the second day of having the phone..
Sorry for the long rant but I would appreciate any input. Thanks
You're not the first one to do a "reverse charging", and I believe that it will or can damage your device. The magnetic connector is made for the Sony DK30 dock, which costs around $30.
http://www.amazon.com/gp/aw/d/B00EC...200_QL40&qid=1404599682&sr=8-1#ref=mp_s_a_1_1
The thing with using accessories like you do, is that it's not a genuine product by Sony, so any damage done by say, a no-name charger like you're using, won't be covered by the warranty. If your Ultra catches fire in the middle of the night and you're using a " fake" charger, well tough luck. Sony won't cover that.
I would use a "fake" charger if the Ultra had a removable battery, in case it got damaged, but it doesn't, so you're really playing with fire right now.
Well to be honest I did not know the charger wasn't made for that until I experienced that. I've ordered the dk30 dock online as the sony store near me did not carry it but was wondering if I should be concerned with what already happened and get my phone swapped as it's still within return policy..?
Haze69 said:
Well to be honest I did not know the charger wasn't made for that until I experienced that. I've ordered the dk30 dock online as the sony store near me did not carry it but was wondering if I should be concerned with what already happened and get my phone swapped as it's still within return policy..?
Click to expand...
Click to collapse
i bought a aftermarket magnetic charging cable, plugged reversely and same as yours, couldnt turn on until i pressed the reset button to make the led lit when charging, waited a few hours plugged to the usb sony charger, led turned out normal. just when i thought it was fine again i noticed whenever i turned it off it turned itself on again and boot loop until i pressed the reset button to make it really off, plus, when it hit 15% battery life on the indicator on notification bar, it dropped 2% per second, yes, per second, and phone died. returned it and waiting for replacement.
see if yours has those symptoms, i think reverse charging does damage to the battery or the phone, see the shape of the tips of the charging port different, there may be a reason behind it.
edit: the reason i tried plugging the magnetic cable reversely was while i plugged it in normal direction, it showed its charging while it wasnt, thats y, and it was a cheap aftermarket one, i ended up buying a official dk30 from sony store
Mwinggg said:
i bought a aftermarket magnetic charging cable, plugged reversely and same as yours, couldnt turn on until i pressed the reset button to make the led lit when charging, waited a few hours plugged to the usb sony charger, led turned out normal. just when i thought it was fine again i noticed whenever i turned it off it turned itself on again and boot loop until i pressed the reset button to make it really off, plus, when it hit 15% battery life on the indicator on notification bar, it dropped 2% per second, yes, per second, and phone died. returned it and waiting for replacement.
see if yours has those symptoms, i think reverse charging does damage to the battery or the phone, see the shape of the tips of the charging port different, there may be a reason behind it.
edit: the reason i tried plugging the magnetic cable reversely was while i plugged it in normal direction, it showed its charging while it wasnt, thats y, and it was a cheap aftermarket one, i ended up buying a official dk30 from sony store
Click to expand...
Click to collapse
I have a Magnetic Charger - and I too experienced the shut down when I tried it upside down once.
I'm using a generic charger and haven't experienced any issues for months - just make sure to use it correctly.
This thread has me worried now though haha.
bigystyle84 said:
I have a Magnetic Charger - and I too experienced the shut down when I tried it upside down once.
I'm using a generic charger and haven't experienced any issues for months - just make sure to use it correctly.
This thread has me worried now though haha.
Click to expand...
Click to collapse
Im sure there has been one that the charger was the wrong polarity I think, and another where it was misused, that ended up with near dead batteries
I accidentally connected the charger in reverse, well the port is now dead. The phone thinks it's charging but the charger light never comes on and GSAM shows no increase in charge. At least the USB port still works.
Sent from my C6806_GPe using XDA Premium 4 mobile app
Thank you very much for the warning. After reading this thread I was thinking that Sony should have keyed the connector to only plug in one orientation. I looked at my magnetic charger and that is indeed the case. One opening is round and one is oval, so the round opening will not fit over the oval contact on the phone. I guess the issue is the quality of the magnetic charger cable - a cheap one still may allow contact. The key is that the contacts on the cable are recessed into the housing so that the housing must fit over the posts on the phone before contact is made.
why in the name of all that is holy does the connector even allow for being plugged in the wrong way???
Cheap Chineese knockoffs. JUST DON'T BUY THEM.
Sony should have just gone with induction charging but oh well. As cheap as the GPe is right now, I'll just buy another one.
Sent from my C6806_GPe using XDA Premium 4 mobile app
I just found this thread after plugging in my magnetic adapter in backwards. I have been using it for almost 6 months with no problem, and then this past Friday, I sat down at my desk and grabbed the charger and stuck it on without looking, and the phone shut off. You know the rest, now the magnetic port is done, and the screen will either keep coming back on while charging, or shut off and not come back on unless I force it off with Power + Vol + key. This sucks. I don't think I will get another Sony since it was so easy to kill it. Great big screen though, I will miss it.
ec4912 said:
I just found this thread after plugging in my magnetic adapter in backwards. I have been using it for almost 6 months with no problem, and then this past Friday, I sat down at my desk and grabbed the charger and stuck it on without looking, and the phone shut off. You know the rest, now the magnetic port is done, and the screen will either keep coming back on while charging, or shut off and not come back on unless I force it off with Power + Vol + key. This sucks. I don't think I will get another Sony since it was so easy to kill it. Great big screen though, I will miss it.
Click to expand...
Click to collapse
It wasn't a sony cable though was it? can you blame sony for a defective charger that they don't make?
Sorry about the phone by the way
blueether said:
It wasn't a sony cable though was it? can you blame sony for a defective charger that they don't make?
Sorry about the phone by the way
Click to expand...
Click to collapse
You're right, it was some cheap Chinese magnetic adapter, and true, I can't blame Sony for that. I guess I have gotten accustomed to buying any cheap microUSB cable or even headphone I can find, and using it on my phone without a second thought. I think that's why all of us who have messed up our phones with these bad magnetic adapters didn't stop to think we were putting our phone at risk. It was just another cheap accessory. I guess I have learned my lesson to be more careful what I stick into my next phone.
Be careful of where you purchase the dock as well; I purchased the DK 30 dock on eBay, and after about a month, started having problems charging. One day, it wouldn't charge on the dock at all.
Saw that the right pin in the dock has one of the plastic surrounds which broke off, which I assume is the culprit of the problem.
So off I went, this time Amazon, to order another dock, which works, using it now to charge my mobile phone.
Sent from my C6806 using XDA Free mobile app
Fire!
I almost killed my phone! Aside from upside-down, I was using an apple 2.4a charger - it burned the side out of the phone, and melted the cable right off the connector - in fact - the melting-off probably saved me - house filled with smoke etc. It did the mad re-start loop thing for about half an hour (my guess - there's a temp sensor in there which was tripping our because of the heat), but to my amazement, even with the side melted to death, the phone now still seems to work OK for me (probably not including the "waterproof" feature anymore).
Was super lucky it didn't burn the house down. What kind of idiot manufacturer doesn't put a polarity bridge on their reversable socket!?!?!?!
cndg said:
I almost killed my phone! Aside from upside-down, I was using an apple 2.4a charger - it burned the side out of the phone, and melted the cable right off the connector - in fact - the melting-off probably saved me - house filled with smoke etc. It did the mad re-start loop thing for about half an hour (my guess - there's a temp sensor in there which was tripping our because of the heat), but to my amazement, even with the side melted to death, the phone now still seems to work OK for me (probably not including the "waterproof" feature anymore).
Was super lucky it didn't burn the house down. What kind of idiot manufacturer doesn't put a polarity bridge on their reversable socket!?!?!?!
Click to expand...
Click to collapse
with an oem version the plug isn't reversible for all accounts I've read
I bought one on eBay allegedly SONY, broken in two-three weeks of use.
Brought another on Amazon, believe it is genuine, still works.
Both were the DK-30 charging dock. The broken one I use to watch YouTube.
Sent from my C6806 using XDA Free mobile app
Just to echo all of the previous posters - had the same issue as well.
My experience played out as follows:
* Got phone - over joyed since recently price reductions for such a high quality product meant approx USD290.
* Realise the flaps are a bit annoying so after 1 week; get magnetic charger. Seems to work at office
* Get another for home. After try two times; connect but not charge. connect in reverse. Phone shuts off immediately.
* PANICK - for next 30 minutes try the little red button, power switch + (combinations). Nothing helps
* eventually just plug into USB port and pray. After another 20 minutes get blinking red LED. But still doesn't boot
* another 20 minutes ago- solid LED; it boots! still at original percentage battery.
* now have strange problem - without anything plugged in; the phone can't boot properly, get repated SONY logo followed by power off and loop. CPU gets hot.
* If plug in USB - get styled battery icon; and when booting... IT WORKS.
* If close to fully charge (>90%) screen keeps on activating now when charging.
* to rub salt in the wound; the original magnetic charger at work doesn't seem to charge anymore (ie magnetic charger port dead).
Since it is a 3 week old phone, have lots of mixed feelings now. It was REALLY great purchase for the price and happy with it at first. but now I feel like I have a damaged product. feel quite upset.
I know buying cheap USB charger was the problem; but for SONY to have something so critical and vulnerable makes me wary as well. Initlally happy with phone (came from Galaxy Note camp) but now just wary of the phones.
coastalmikey said:
I accidentally connected the charger in reverse, well the port is now dead. The phone thinks it's charging but the charger light never comes on and GSAM shows no increase in charge. At least the USB port still works.
Sent from my C6806_GPe using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am facing the same problem. My magnetic charging port is now dead ( charging led lights up but the doesn't charged the battery. battery level goes down ). I have changed the magnetic charging port, but still behaves the same. Do you think changing the charging flex will make it work ? because if the magnetic charging port is damaged from motherboard itself, then there is no point changing the flex...
Appreciate your reply.
Thanks !

[Q] Xperia z2 charging problem...

I am xperia z2 user since july 2014.
Until tooday everything was fine.
Onw hour ago i started playing Angry birds epic, and phone got really warm.
After few minutes i noticed that i have low level of battery, so i puted it on magnetic charger, and...nothing. It didnt start to charge. So i connected USB plug and also no reaction.
Phone is working except that it is not charging , and even in a basic menu it gets warmer then usual.
Any ideas??
Soft reset it. Hold volume up + power until3 vibrations
Or let it cool down first
mariosraptor said:
Soft reset it. Hold volume up + power until3 vibrations
Click to expand...
Click to collapse
I tried this way and it does not work.
I have z2 with same problem but I solved it
I have z2 with same problem it started with me after I bought the magnetic cable charger since then and the usb cable keeps bilnking on and off and the battery drain instead of charge and I can onlycharge the mobile using the magnetic cable..... I read here that the cause of the problem could be connecting the magnetic cable upside down and I did it by mistake and then the usb problem started so to solve my problem i connected the magnetic cable upside down once again and then connected the usb cable and its working but if I used the magnetic cable again the problem come back to raise so I do the same by connecting the magnetic cable in a invert way.
Mostafa_Voldo said:
I have z2 with same problem it started with me after I bought the magnetic cable charger since then and the usb cable keeps bilnking on and off and the battery drain instead of charge and I can onlycharge the mobile using the magnetic cable..... I read here that the cause of the problem could be connecting the magnetic cable upside down and I did it by mistake and then the usb problem started so to solve my problem i connected the magnetic cable upside down once again and then connected the usb cable and its working but if I used the magnetic cable again the problem come back to raise so I do the same by connecting the magnetic cable in a invert way.
Click to expand...
Click to collapse
Hi, i probably have the same issue. Have you connected both cables at the same time to solve it?

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