Every so often, my G3 will become unresponsive. Usually happens right after the screen comes on - the interface freezes. Pressing the power button does nothing, pressing and holding the power button does nothing. I have to remove the battery in order to reset the phone.
I did search the forums, but was not able to find any similar threads or posts, was curious if I was the only one having this problem. Any ideas what might be causing this? Anyone else have any luck identifying root cause and correcting the issue?
Appreciate any help you guys can provide.
wosiek said:
Every so often, my G3 will become unresponsive. Usually happens right after the screen comes on - the interface freezes. Pressing the power button does nothing, pressing and holding the power button does nothing. I have to remove the battery in order to reset the phone.
I did search the forums, but was not able to find any similar threads or posts, was curious if I was the only one having this problem. Any ideas what might be causing this? Anyone else have any luck identifying root cause and correcting the issue?
Appreciate any help you guys can provide.
Click to expand...
Click to collapse
Are you using ART or dalvik?
ART
Sent from my LGLS990 using XDA Free mobile app
wosiek said:
ART
Sent from my LGLS990 using XDA Free mobile app
Click to expand...
Click to collapse
I had the same thing happening while on ART. I switched back to dalvik and it hasn't happened since.
Sent from my Sprint LG G3 using Tapatalk
Is that a known issue with ART? I reverted back to Dalvik, will see if the result is the same as yours. Appreciate the tip.
Sent from my LGLS990 using XDA Free mobile app
wosiek said:
Is that a known issue with ART? I reverted back to Dalvik, will see if the result is the same as yours. Appreciate the tip.
Click to expand...
Click to collapse
If the problem goes away on Dalvik, I would suspect you have some app installed that gets activated on startup, and isn't 100% compatible with ART. While most apps work fine with ART, not all do. Google has made it clear that the version of ART on KitKat is experimental, and the version on 'L' will be much different.
I'm on dalvik and my phone has started this. Not sure what I've changed in the last days. Running alogcat but since starting I can't reproduce it.
I ran into this problem a while back. Since I never used the LG Keyboard I tried to freeze and/or Greenify the darn thing but that caused the phone to just pause for an extended period of time when waking up. Apparently it really wants LG Keyboard to be around. So I just made sure it wasn't the default keyboard. The phone never really became permanently unresponsive; after fifteen to twenty minutes it finally woke up. But who wants that?
Reverting back to Dalvik appeared to do the trick. It's been a few days, and my device hasn't locked-up/become unresponsive since making the change. Normally I would experience one lock-up/unresponsive event once a day, or every other day.
Henri Blanche said:
I ran into this problem a while back. Since I never used the LG Keyboard I tried to freeze and/or Greenify the darn thing but that caused the phone to just pause for an extended period of time when waking up. Apparently it really wants LG Keyboard to be around. So I just made sure it wasn't the default keyboard. The phone never really became permanently unresponsive; after fifteen to twenty minutes it finally woke up. But who wants that?
Click to expand...
Click to collapse
I have had Google Keyboard set to default input since I purchased my G3; LG Keyboard left a lot to be desired in terms of performance and functionality. I never witnessed my device "wake up" like you described, but to be fair I never let it go for that long, either. Usually after 5 minutes or so my patience would wane and the battery would be pulled. And to your point, no one, and I mean no one, wants to wait 15-20 minutes for their device to return to a usable state.
wosiek said:
Reverting back to Dalvik appeared to do the trick. It's been a few days, and my device hasn't locked-up/become unresponsive since making the change. Normally I would experience one lock-up/unresponsive event once a day, or every other day.
I have had Google Keyboard set to default input since I purchased my G3; LG Keyboard left a lot to be desired in terms of performance and functionality. I never witnessed my device "wake up" like you described, but to be fair I never let it go for that long, either. Usually after 5 minutes or so my patience would wane and the battery would be pulled. And to your point, no one, and I mean no one, wants to wait 15-20 minutes for their device to return to a usable state.
Click to expand...
Click to collapse
Why are you trying to use ART,moron? ART is explicitly experimental. Use dalvik (like you're supposed to) and see if you still have lockups (which hpu won't, if you use the runtime that is already long established for running android). Duh.
scottspa74 said:
Why are you trying to use ART,moron? ART is explicitly experimental. Use dalvik (like you're supposed to) and see if you still have lockups (which hpu won't, if you use the runtime that is already long established for running android). Duh.
Click to expand...
Click to collapse
Many users have switched to ART and have seen an improvement in performance. It seems to be device specific as to whether you will encounter issues or not. That being said, I don't think it warranted the "moron" name tag. Just trying to keep the forum friendly.
Sent from my Stump'd & Bump'd Sprint LG G3 using Tapatalk
Evolution_Freak said:
Many users have switched to ART and have seen an improvement in performance. It seems to be device specific as to whether you will encounter issues or not. That being said, I don't think it warranted the "moron" name tag. Just trying to keep the forum friendly.
Sent from my Stump'd & Bump'd Sprint LG G3 using Tapatalk
Click to expand...
Click to collapse
+1
wosiek said:
Every so often, my G3 will become unresponsive. Usually happens right after the screen comes on - the interface freezes. Pressing the power button does nothing, pressing and holding the power button does nothing. I have to remove the battery in order to reset the phone.
I did search the forums, but was not able to find any similar threads or posts, was curious if I was the only one having this problem. Any ideas what might be causing this? Anyone else have any luck identifying root cause and correcting the issue?
Appreciate any help you guys can provide.
Click to expand...
Click to collapse
To watch this thread.
http://forum.xda-developers.com/lg-g3/help/lg-g3-d855-shutsdown-t2803292
It's a knowing issue on LG G3.
There is no any exact solution for now.No matter your device was rooted or not,art or dalvik, it could happened randomly.
Related
Hey, I recently got this phone, and I must say its impressive. It runs so well and a great phone all-around. However lately when I go into department stores or even large buildings, the phone has no signal.
However when this occurs and the phone goes on standby, I noticed that you can't turn it back on without popping the battery in and out.
Is anybody else having this issue? I've been googling it and I can't find anything. Is this an android OS issue? A Hardware issue? or its just my phone doing it.
TLDR: No Signal kills phone? Is this common?
No issues here. If I lose signal it comes back on after im in range. Have you tried a factory reset since you had the phone. I did a factory reset when I got my phone and a lot of the issues were fixed.
This sounds like a weird problem. If its not related to an app or something and factory reset doesn't work, I think you should exchange it.
Sent from my SGH-T959 using XDA App
Actually I would think its a software issue not a phone defect. I have been experiencing the same issue. I'm on my 2nd one and the only way I can prevent it from blacking out like you say is to set it in flight mode. Kinda sucks when you're a cellphone salesman and you pull out your phone to try to sell one then the screen is just black and frozen.
I'd bet money it's all related to the GPS problem. With GPS enabled, and you go somewhere where it cannot get a signal (a weak as it is doing that anyway), GPS enabled apps, especially google maps but others as well, have locked my phone up.
My fix until the fix comes out is to leave GPS turned off except when I specifically want to use it.
I don't its a GPS issue the phone freezes even when the GPS is shut off. I'm willing to bet that the OP is having the same issue and his GPS is off as well.
@ op are you using setcpu app?
Sent from my GT-I9000 using XDA App
Farrenkip said:
TLDR: No Signal kills phone? Is this common?
Click to expand...
Click to collapse
Yes it is common fault throughout the Samsung Galaxy line of phones. Apparently pressing and holding the power button for ten seconds will force the phone to reboot, though I can't confirm this myself as it has never worked for me...
Some people have reported that a new SIM helps, others recommend the NoBars app. Personally I've tried both and neither have helped, leading me to think that this is a yet another hardware/software bug that can only be properly fixed by Samsung. It's perhaps also worth noting that I've had this happen to me 12+ times on two GT-I9000s running stock firmware with zero modifications.
I've entered a building where I work and have lost signal many times and ate lunch for nearly an hour. I just get the no signal image, but never blacked out.
It is true that holding the power/lock button for aprox 10 seconds will force a reboot.
Valeo said:
Yes it is common fault throughout the Samsung Galaxy line of phones. Apparently pressing and holding the power button for ten seconds will force the phone to reboot, though I can't confirm this myself as it has never worked for me...
Some people have reported that a new SIM helps, others recommend the NoBars app. Personally I've tried both and neither have helped, leading me to think that this is a yet another hardware/software bug that can only be properly fixed by Samsung. It's perhaps also worth noting that I've had this happen to me 12+ times on two GT-I9000s running stock firmware with zero modifications.
Click to expand...
Click to collapse
ive had the phone freeze a few times due to the gps **** and holding the power button has always rebooted the phone. you might have to hold it longer than 10 seconds depending on how hard the phone has locked up, but it eventually reboots.
Okay reformatting worked and fixed the signal issue. Musta went app happy and installed something that messed it up. Now that I reformatted i was a little more cafeful with what i Installed. However lately now my back and home keys has glitched and every time i push it, it either holds the menu key and goes to search or disables them for like 10 seconds
You must have install something the first time that is making your phone act up. Recommendation master reset your phone is like it come out of the box. That's what is master reset in case u don't know. If that's doesn't work get a new one. I am pretty sure they will change it cuz they did it for me.
Where do I master reset? I did Factory Data reset in the privacy settings. Is that it?
Okay doing a master reset. For those who need to know the combo. I did
Volume up + menu + power
So far this is a fix. Lets see how long it lasts.
Update: Going to take it back tomorrow. This must be a hardware failure.
That's not a master. You do it from the priv section with phone on. You will also have to call samsung if older then 15 days.
Sent from my SGH-T959 using XDA App
Maybe its the building? blocking the signal
Sent from my SGH-T959 using XDA App
I've locked the phone on 3G many of times, and when I go home I lose all 3G so the phone is in emergency mode.. sounds like you need to flash the new firmware.
Just wondering if everyone else typically get presented with the shutdown menu when waking the tablet up? I've experienced this on TnT Lite, Vegan and Zpad. Is it just me, is there a fix and does this annoy the pi$$ out of anyone else?
My tablet tends to just shut completely down after a couple of minutes of being in standby. Not sure why. Haven't found a solution...though I admit that I haven't really looked all that hard either.
scsione889 said:
My tablet tends to just shut completely down after a couple of minutes of being in standby. Not sure why. Haven't found a solution...though I admit that I haven't really looked all that hard either.
Click to expand...
Click to collapse
I have the same problem even on the stock TnT w/OTA update. I called support and they told me it was normal, but I don't believe it. I'm on my second g tab, and the first one I had didn't have this problem (I returned it because the WiFi would show error most of the time).
It's annoying enough to me that I'm thinking of exchanging it.
Mine does it on cmb4
Mine does it sometimes, but I noticed the you can avoid that by waking the tab by pressing the volume keys insead of power button.
Regards,
Rayan
Same problem here. Will try volume keys.
-=Sent from my ViewSonic G Tablet (Zpad 2.2) using Tapatalk=-
Yeah I got that issue too.
I would assume that the code that puts the device to sleep and wakes it up doesn't cancel the keypress from propagating to the rest of the system, so the system responds to the press of the power key with a shutdown menu, and wakes up.
I ended up exchanging mine yesterday. I just ran a quick test completely stock out of the box and the sleep seems to work properly, though it's fairly sluggish after waking (no OTA updates applied yet).
The bonus was that Sears had it on sale for $349 so I got a few bucks back.
With the Vegan Rom theres no problem talking there tablet in or out of sleep mode, maybe it's got something to do with the standard slide to unlock android feature, but it works great all the time.
Cheers,
Rayanmx
Sent from my Nexus One using XDA App
I get it maybe half the time. Noticed it on tnt lite and vegan both.
I am having the same issue on my stock tablet. I am almost positive this started after the December 10 OTA update (3053).
I have this problem every time I set g tab to sleep, I will ask for an exchange.
I wonder if this is something kernel related. Anybody know?
It seems like after 5 minutes or so it just completely turns off rather than staying in standby. Not cool. Highly doubt its anything hardware related.
scsione889 said:
I wonder if this is something kernel related. Anybody know?
It seems like after 5 minutes or so it just completely turns off rather than staying in standby. Not cool. Highly doubt its anything hardware related.
Click to expand...
Click to collapse
I have this same issue. My gtab seems to shut down with inactivity, rather than stay in sleep/standby.
katmandu421 said:
Just wondering if everyone else typically get presented with the shutdown menu when waking the tablet up? I've experienced this on TnT Lite, Vegan and Zpad. Is it just me, is there a fix and does this annoy the pi$$ out of anyone else?
Click to expand...
Click to collapse
Same problem here with vegan 5.1. Does anyone have a solution?
I'm still seeing that menu from time to time.
I can't reproduce the behaviour at will, it just happens totally at random. Except of course if I keep pressing the power button on purpose.
For me, that's the only Gtab annoyance right now.
Sent from my Nexus One using XDA App
Rayan said:
I'm still seeing that menu from time to time.
I can't reproduce the behaviour at will, it just happens totally at random. Except of course if I keep pressing the power button on purpose.
For me, that's the only Gtab annoyance right now.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
I was just reading this thread and testing the behavior, and my device just shutdown on me after putting it to sleep!
I was originally going to say that I've seen the shutdown appear from time to time on various ROMs. I think CM7 was the only one I didn't see it as often on.
I pushed the power button to put it to sleep after trying a couple things. Then I read your post above, and when I went to pick it up again, it was already off. I think the tablet has powered off by itself about 3 times since I got it a week ago.
I'm currently on Caulkins v1.1.
this annoyance has been mostly eliminated/greatly reduced.
http://forum.xda-developers.com/showpost.php?p=12754698&postcount=9
pershoot said:
this annoyance has been mostly eliminated/greatly reduced.
http://forum.xda-developers.com/showpost.php?p=12754698&postcount=9
Click to expand...
Click to collapse
Thanks, I haven't used your kernel yet, as I haven't wanted to deal with the modules. Since you brought it up though, do I have to run insmod on each bootup, or only the first time (assuming I wanted it at that moment)? I know most modern linux distributions can autoload kernel modules, which is why I ask. Can this kernel autoload modules on bootup? Does android even support that?
Phoenix84118 said:
Thanks, I haven't used your kernel yet, as I haven't wanted to deal with the modules. Since you brought it up though, do I have to run insmod on each bootup, or only the first time (assuming I wanted it at that moment)? I know most modern linux distributions can autoload kernel modules, which is why I ask. Can this kernel autoload modules on bootup? Does android even support that?
Click to expand...
Click to collapse
they need to be inserted at every boot (whichever you need).
the app(s) you're using may pre-insert them for you.
you can dload gscript, and with one click, insmod everytime you reboot.
you can also stick a script in init.d to do it for you at boot.
anyone else getting this? every once in a while i'll try to go to another page on my home screen and it will just stick for about 10 seconds at a time. this seems to continue for a while, but a restart seems to fix it.
Beef Incarnate said:
anyone else getting this? every once in a while i'll try to go to another page on my home screen and it will just stick for about 10 seconds at a time. this seems to continue for a while, but a restart seems to fix it.
Click to expand...
Click to collapse
Are you rooted or stock?
If rooted what recovery/ROM are you using?
Your phone could simply have issues (faulty hardware/software) because it shouldn't lag even if you're on stock. You might be leaning towards getting a replacement pending on how long you've had it.
And do try to post in the correct section next time (Q&A).
I have the same issue occassionally.
It isn't enough to be a problem but, every so often it acts a little weird.
Sometimes it just feels like it's not registering things then it pops up a few seconds later. Case in point the app drawer won't move then it starts moving later. I'm on a debloated rom and I'm personally thinking it's a software issue. I would guess some process is getting hung up or something.
I don't see anything like this.
Between excellent LTE coverage in DFW area and the internals, I do not wait for anything... EVER
@gregk232.... same here.. got your post 12 seconds before you posted. Lol.
Sent from my LG-E970 using xda premium
im rooted, no roms or anything though. it happened once on new years, and then this is the second time it happened. i got the phone around christmas
sorry for posting in the wrong section
Moved to Q&A
I experience this occasionally too, I hope it's just software, other than that a simple restart does the trick, I notice it only happens in the home screen, when you open an app its fine
Thrown up by my LG Optimus G, why you jelly at my superior phone?
ive identified at least one cause of it.
i use widgetsoid as my power control, and whenever i use the torch function on it, it causes the lag on my phone. every other feature seems to have no performance effect.
can anyone else confirm this?
Has anyone experience some form of lag/delay/unresponsiveness for the GS5? I had to sometimes wait more than 10 secs for the lock screen to load or hold down the power/wake button to get the screen to show up. Please let me know if I should get my GS5 replaced! Thank you!
AzumaKazuma said:
Has anyone experience some form of lag/delay/unresponsiveness for the GS5? I had to sometimes wait more than 10 secs for the lock screen to load or hold down the power/wake button to get the screen to show up. Please let me know if I should get my GS5 replaced! Thank you!
Click to expand...
Click to collapse
I noticed this started to happen when I started using the fingerprint. Also if you turn off the lock screen just as it coming on or if you turn it on just as it is going off. Seem to get confused and can take time to respond and yes 10 seconds sounds about right of me as well.
I realized when it started doing it was when the AutoProtect was enabled and My Magazine enabled and Geo News enabled. It's been 24 hrs since I turned it off and it seems to have stopped!
I think it's AutoProtect that caused the lock screen lag. Let me know if it stopped doing it for you!
yes i have this problem, i play alot of music and alot of times the tracks dont change and they will change a minute later, the lag seems ramdom.
i remove my magazine and geo news since i dont use either and will test it
thanks for the tips because this was driving me crazy
Don't forget about Autoprotect, It's been 18 hours since I turned it off and I haven't had the lock screen problem.
AzumaKazuma said:
Don't forget about Autoprotect, It's been 18 hours since I turned it off and I haven't had the lock screen problem.
Click to expand...
Click to collapse
Where is auto protect exactly?
Sent from my SM-G900F using XDA Premium 4 mobile app
i cant seem to find where it says autoprocted
this is driving me crazy, coming from the note 3 this phone laggy lockscreen is driving me nuts
most of the times skipping tracks works but other times i press it 3 or 4 times and nothing happens and 30 seconds later 4 tracks are skipped
any other suggestions?
i remove my magazine and geo news
am rooted and have xpose frameworks installed
help i have 6 more days left to return it, if i decide to get my note back
losplatanos said:
i cant seem to find where it says autoprocted
this is driving me crazy, coming from the note 3 this phone laggy lockscreen is driving me nuts
most of the times skipping tracks works but other times i press it 3 or 4 times and nothing happens and 30 seconds later 4 tracks are skipped
any other suggestions?
i remove my magazine and geo news
am rooted and have xpose frameworks installed
help i have 6 more days left to return it, if i decide to get my note back
Click to expand...
Click to collapse
Are you running ART? If so try switching back to Dalvik. I have seen reports that ART is causing some people issues with their lock screen.
philow said:
Are you running ART? If so try switching back to Dalvik. I have seen reports that ART is causing some people issues with their lock screen.
Click to expand...
Click to collapse
nope regular dalvik
never experience that before with the note 2 or note 3
the bad thing is random
I had the same thing on the GS4 and I've had it happen once or twice on my S5. It usually only happens when I've left the phone asleep for a while. I think it's most likely a software issue though, so I wouldn't bother replacing it.
11 9966644
I just switched mine from ART to dalvik and it worked!!
Where is this auto protect and how do I turn it off.
Couldn't find anything on Google.
I would like to know where this auto protect is too
Sent from my HTC One S using XDA Premium 4 mobile app
AzumaKazuma said:
Don't forget about Autoprotect, It's been 18 hours since I turned it off and I haven't had the lock screen problem.
Click to expand...
Click to collapse
It won't let me disable Geo News and Autoprotect. It let's you do it?
Sent from my SM-G900T using Tapatalk
I can't even find auto protect.
Where is that?
Sent from my SGH-M919 using XDA Premium 4 mobile app
alliance rom and a custom kernel have seen to solve the problem....haven't had any issues last 4 days......i like the gs5 again
I've never had none of these issues with the phone. Seems to be user errors or modifications done by user. I see a lot of post about xposed causing disruptions in system. Just cause u can do it doesn't mean its worth tinkering with.
Sent from my SM-G900T using XDA Free mobile app
tea_dub84 said:
I've never had none of these issues with the phone. Seems to be user errors or modifications done by user. I see a lot of post about xposed causing disruptions in system. Just cause u can do it doesn't mean its worth tinkering with.
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
Agreed, after a while users install so many things they can forget What's causing it
Sent from my SM-G900T using XDA Free mobile app
Enter the trolls.
tea_dub84 said:
I've never had none of these issues with the phone. Seems to be user errors or modifications done by user. I see a lot of post about xposed causing disruptions in system. Just cause u can do it doesn't mean its worth tinkering with.
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
Yes, since I don't have the problem it must be the users. Always love people who can't help but have to try to defend the phone manufacturer. The Black screen is a real problem for more than a few folks, you can google it if you don't believe me. I run a stock phone, and have made no changes, maybe I have four games on it, and have disabled some of the bloat. Recently and quite randomly, the screen will refuse to come on. Everything on the phone continues to run and it will even ring when you call it, but still the screen remains black until I pull the battery. I read that AT&T has resolved the issue and is sending out a fix as I type this. Don't know if the other carriers will follow suit or not.
It is a inconvenience to say the least but many users have tried all the known methods available to no avail. Seems to work fine for a undetermined period and then starts acting up again. I am notifying TMO tomorrow and see if they are going to be releasing the patch. If not, I guess it will be time to jump, Again.
Not sure if this is the root cause or not but seems to have done the trick for me so far..... I turned off auto brightness, and so far have not been able to replicate the problem, not sure though, my Note 3 would never let me use the auto brightness feature, when I would enable it on that phone the screen would always be way to bright. This one was the opposite. Could it be bad proximity sensors or the firmware that controls it? Need more people with the problem to test and report.
I too have had the black screen issue and the only fix is pulling the battery. It has happened 2x now, once completely stock and once since I rooted!
Anyone having issues with their phone? After taking the kitkat update, my phone seems laggier, battery drains quicker and sometimes my screen goes black amd i cant answer a phone call. Noticing the phone freezing now also.
skillzo1 said:
Anyone having issues with their phone? After taking the kitkat update, my phone seems laggier, battery drains quicker and sometimes my screen goes black amd i cant answer a phone call. Noticing the phone freezing now also.
Click to expand...
Click to collapse
Couple of things.
One, with upgrades like this, it's usually a good idea to do a factory reset after backing up your data. 4.3 was like this.
Two, when installing an update/new Rom, sometimes it takes a couple of days for it to "calm down" and settle in.
Thanks lawless.
-Lawless said:
Couple of things.
One, with upgrades like this, it's usually a good idea to do a factory reset after backing up your data. 4.3 was like this.
Two, when installing an update/new Rom, sometimes it takes a couple of days for it to "calm down" and settle in.
Click to expand...
Click to collapse
Thanks lawless
No problem. Hope it works out for you.
My wife's phone is 4.4 via ota and messes up once a day
sent by safestrap enabled bajarom
Go to setting more and then location and then under mode change to power save mode for battery
Sent from my SCH-I545 using XDA Premium HD app
About the screen off during phone calls; there's a setting in the Call menu you can tick to prevent the screen cutting off during calls. That might be it.