So I bought my phone from AT&T just as the new M8 was coming out (got a good deal as a result) and ever since that day its been dependable, efficient, and never lagged a single second.
But then the HTC Sense 6 ROM started to act up, opengl issues, and various bugs that drove me insane! So I switched to CM11, (btw no IR or radio or hardware encoding support on it) and all went well until about 2 weeks ago.
Suddenly my phone is sluggish at times, especially on switching applications, and the battery life went from around 10 hours average usage, to 5... Now its down to 3... Not only that but the phone is HOT!
If I even watch a Twitch stream, or YT video, or play a game, or even navigation, camera, chrome, anything with it (including listening to music), the device gets to 43 degrees C. That is with the device out in the air, passively cooling.
If I leave it on a surface, with the back covered up (like in my pocket, or watching a video in my bed) it will go past 50 C, and climb further! At one point in my car while driving, (was charging and navigating, aux was connected so i could get audio navigation through my speakers) I suddenly realized I had past my exit 5 miles back, and had to stop to check the phone...
The phone was not responding to my wake button presses, nor holding it down, it was not outputting directions, and the red LED light was softly lit (not flashing) so immediately I unconnected the charger, and aux cable. The phone still didn't respond, holding power + vol up soft resetting it worked. But what struck me most was how blooming hot it was! It was NOT in direct sunlight, nor was the display on. It practically burned my hands! I had to look up how to soft reset the phone, using my old LG Nitro HD which is my GPS tracker for my car (nifty setup btw).
Now I had an LG Nitro HD which did this sort of thing 24/7 and I could not STAND that phone, since you had to baby the device every second to keep it cool, otherwise you would need to restart.
I have seen numerous threads online about the HTC One getting toasty, and it has before for me, but NEVER THIS HOT! Also this only JUST started happening (its not related to CM11 since I had a backup of HTC's ROM and it did the same thing (in fact it was even slower x.x)
Now here is my question : is this a normal occurrence for smartphones of this age? I think its 1-2 years old... Its past the warranty I suppose (still have the card, and box btw) Is this something that I just have to deal with?
I have used the phone alot while it was charging, and left it on a charger for a long time after it was fully charged... (i thought newer phones had a disconnect for charging)
What bothers me is how suddenly the phone has become stricken with this... problem. It has only been 2 weeks, and battery life is effectively halved, and I am afraid to even USE navigation anymore (unless I hold the phone up infront of an AC vent, which I did all the way home >.< not a fun task since its a manual!)
Thanks in advance!
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure to not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Edit: if you have insurance through at&t I would go back to complete stock (get rid of tampered flag and red warranty warning included) and let them know it's freezing up. They should send you a replacement and it may help you out...
OfficialLocdoGg said:
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure you not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Click to expand...
Click to collapse
Yeah actually I just factory resetted the phone, and its absolutely normal now... Furthermore the USB speed is no longer 1mb/s and instead is back up to USB3 speeds!
BTW I did a firmware AND software factory reflash / reset.
Related
Hello,
I know, I know... old problem, yet there is still no definite answer to the question of continous random freezes. My HD2 is also experiencing them (worked fine for about 3 months, during which it never fell down whatsoever)
but!!!
I knew from a few days before the first freeze that something was wrong. The bottom of the phone was getting incredibly warm while heavily using the hardware (watching HD vids, browsing web etc.) Me being stupid did not think of it till today. So once again, knowing that my HD2 would freeze, I plugged it in to recharge the battery. This time - enlightened by the thought of old overheating problem - I put it right next to the opened window - it was -1 *C outside. Results? No freeze! Battery fully charged for the first time without a random reset! In my case this is definitely temperature-related problem, it could possibly not be just mine.
The question is: How to lower the temperature? I don't feel like using my phone in a fridge or moving to subpolar areas.
EDIT @28.02
So far my theory is correct. Once I kept the screen on for 10 minutes and was far enough away from the window, the phone restarted itself (and I was not abusing the hardware; I was, in fact, just writing a text message.) Normally it would shut down right after the attempt to load and stabilize the main screen, but since I put it right next to the window at the PIN window, it cooled down and now works fine again.
muodypl said:
Hello,
I know, I know... old problem, yet there is still no definite answer to the question of continous random freezes. My HD2 is also experiencing them (worked fine for about 3 months, during which it never fell down whatsoever)
but!!!
I knew from a few days before the first freeze that something was wrong. The bottom of the phone was getting incredibly warm while heavily using the hardware (watching HD vids, browsing web etc.) Me being stupid did not think of it till today. So once again, knowing that my HD2 would freeze, I plugged it in to recharge the battery. This time - enlightened by the thought of old overheating problem - I put it right next to the opened window - it was -1 *C outside. Results? No freeze! Battery fully charged for the first time without a random reset! In my case this is definitely temperature-related problem, it could possibly not be just mine.
The question is: How to lower the temperature? I don't feel like using my phone in a fridge or moving to subpolar areas.
EDIT @28.02
So far my theory is correct. Once I kept the screen on for 10 minutes and was far enough away from the window, the phone restarted itself (and I was not abusing the hardware; I was, in fact, just writing a text message.) Normally it would shut down right after the attempt to load and stabilize the main screen, but since I put it right next to the window at the PIN window, it cooled down and now works fine again.
Click to expand...
Click to collapse
Maybe it is the battery, you could try an inexpensive replacement one from ebay.
Well, ebay is off the limits for me, but I will surely try some cheaper counterpart. It's been over a week and thus far my theory is proving to be correct - low temperature = no freezes.
The heat might also be caused by lots of stuff running in the background - have you checked this out as well?
Of course I did - Task Manager is one of the 3 apps on the main screen. I always make sure nothing is running, be it an app, or an unnecessary process.
But yes, some of the applications do increase the temperature, however I find that normal... well, as long as the heat does not make my HD2 shut down!
EDIT @ 09.03:
Waiting for a new batt to arrive. I just hope this is just some minor energy output problem and that's why my hd2 is overheating, leading to shutting down.
Got my new battery from a pretty decent company. Normally after turning off the phone and even reattaching the battery I'd have problems turning it on again (would have took me several attempts); however this time it went very smooth.
Any update on use with the new battery? I have the same overheating/screen lock problem with my HD2. Mine has done so after taking a call and having the phone up to my ear for several minutes.
Unfortunately it wasn't the battery. The most common circumstances in which my HD2 freezes is trying to use the internet, followed by playing music from the Sense player. The only thing left to do is to return it.
I declare HTC HD2 and the HTC tech support piece of junk.
Final edit:
Sold my HD2 and bought Desire HD. <3 Android!
Hi there; Could do with some help please I seem to have a series issue with my Samsung Galaxy S2 today. It started this morning; I noticed the screen was randomly turning on; for no reason what so ever. It only does it when the phone isn't charging, if the data cable or the charger is plugged in; it doesn't do it.
Its on version KE7. I have tried a factory reset, and that hasn't sorted the issue. Therefore I seemed to think it was a hardware fault, however with it not being an issue when plugged in I wondered why it might be doing it.
Tap to speak also kept coming up for no apparent reason, I say kept coming up, doesn't happen all the time, but did come up about 6 times today, when I hadn't pressed anything, which would suggest the bottom centre button could be stuck or sticky, however that seems fine; and its not been near any moisture and has been a hot day.
The phone has not ever been rooted; so no issues there.
The phone battery dies very quickly within about 4 hours with the screen turning on all the time; and the phone will randomly freeze up completely, and I have to remove the battery to reset the phone.
Anybody got any ideas? Really could do with some help
Thanks
Rich
Update: It is plugged in charging now; and the MTP Application has come up; like the data cable is plugged in. That seems very odd to me...
Don't be afraid to send it back. These things aren't cheap even if you're paying through your contact, you're entitled to get what you paid for.
Your specific issues may be down to more than one thing. My screen lights up when I've read my gmail on a different device and it needs to clear the notification. Nothing too worrying about that. The other stuff does sound like some sort of shorting though and people have been given replacements for less serious issues.
I'm tempted to get mine swapped because the wifi often won't pick up an IP address and the gps won't get a fix if the phone gets too hot. Relatively minor compared to your issues.
Sent from my GT-I9100 using XDA App
Yeah I think its going to have to, I've tried playing about with settings, giving it time to cool down; pretty much everything I can think of, I really can't think what it could be, it seems to be many issues rather than just one, with it only being a month old, I expected slightly more.
Love the phone, did brilliantly yesterday; used it for lots of things; then today it just suddenly went, took it of charge, and it played up the whole way through.
Given up with it now, will take it back and see if I can get it fixed, I have 24 month warrenty with my contract.
Thanks
Put your original firmware back on if you can before attempting a warranty claim .
jje
Dear all,
I've been waiting a little before rooting and installing a new ROM to make sure I don't need to return my phone for any reason. (So, it is stock now, no root, locked bootloader, KNOX still there, etc.)
So, far I've noticed three small problems, which I don't know if they are universal or just mine:
Sometimes when I get a call, the touch screen is irresponsive. If I press the lock/power button twice, it seems to work again. (I now have set up to press home to answer.)
It often feels a bit warm, more than I'd expect. (I have it in a case, though, a Spigen Slim Armor. It fits perfectly though.) But this happens sometimes when it is just sitting, not playing games. It is not really hot, but I can feel it warm in my pocket.
Sometimes I get a pop between songs. See this post
(So, at least one person also has the last problem.)
I can live with any of the problems above, but I'd hesitate to have a defective unit which can have bigger problems later on. Is any of the above an issue for you? Any suggestions if I should exchange the phone?
Thanks!
Luis
Do you remember when were the times when the screen was unresponsive?
I've read somewhere that sometimes when the screen is woken up and is under some pressure this will happen, and the only way is to do what you did. It's not uncommon in touchscreen phones though, so I wouldn't worry about it.
The verge app was broken until the most recent app update. Also, the s5 seems to refuse allowing Dashlane's accessibility service from working properly. So no more auto filling passwords for me. Ugh. I hoped rooting might help but it didn't. Now I really can't wait for custom ROMs to start appearing. Samsung, you make great hardware (like amoled displays) but your software sucks. Even the software on my Samsung TV is stupid.
Yes on two out of three!
finotti said:
Dear all,
I've been waiting a little before rooting and installing a new ROM to make sure I don't need to return my phone for any reason. (So, it is stock now, no root, locked bootloader, KNOX still there, etc.)
So, far I've noticed three small problems, which I don't know if they are universal or just mine:
Sometimes when I get a call, the touch screen is irresponsive. If I press the lock/power button twice, it seems to work again. (I now have set up to press home to answer.)
It often feels a bit warm, more than I'd expect. (I have it in a case, though, a Spigen Slim Armor. It fits perfectly though.) But this happens sometimes when it is just sitting, not playing games. It is not really hot, but I can feel it warm in my pocket.
Sometimes I get a pop between songs. See this post
(So, at least one person also has the last problem.)
I can live with any of the problems above, but I'd hesitate to have a defective unit which can have bigger problems later on. Is any of the above an issue for you? Any suggestions if I should exchange the phone?
Thanks!
Luis
Click to expand...
Click to collapse
The unresponsive screen is more than a little issue, it is being reported all over the web, and get's more severe over time. I'm thinking that it is a bad proximity sensor defect, either firmware, hardware or software. Some people are reporting along with myself that sometimes for no apparent reason, the screen will not turn on even though the phone is completely operational! This has happened to me four times now and I am stock with very few apps on my phone, five total games and Pandora. I do use a substitute launcher that I've used for years but I don't believe that would be the issue since others report the same issue with stock launcher.
The pop or skipping you speak of in sound happens to many of us who stream music in our automobiles. It even happens on the note3. The fix is simple for that one though! Turn the screen on. I was told that with many of the streaming software music programs that the phones CPU goes to sleep and does not offer enough processing power to the music program. I stream all day via bluetooth to my Auto's sound system and it will usually start to skip, click or whatever after the phone has been untouched for about twenty minutes. The second I turn the screen on the problem alleviates itself. You can find even more information by googling that one, in fact both of those! The heat one I have not had, both with stock battery and zero lemon high capacity battery. The phone very rarely get's warm. However, when I was using wireless charging it would get warm even after charging was complete but I believe that is a normal event with QI type tech.
Anyone have anything to report yet?
Not a major issue yet!
I got a bad pixel, the I am waiting on to return for. No root, rom, or lollipop..... other than all that, so far so good.
Sent from my ghost white Z3!
Seems a little slow with cellular data at times.
Just random force reboots. I'm sure it's all because of the bloatware and hopefully Lollipop will fix it.
Some times mms message get stuck at unable to download, have to reboot to resolve
Not a single issue, forced reboot, glitch, or lag since day one for me.
Few problems
Stamina mode causing texts to send late or freeze, SMS and MMS.
On stock messaging notification mark as read button doesn't respond, must be tapped twice.
With Hangouts dialer installed and u choose to call from Maps or other apps the default choice doesn't stick, it asks which dialer every time over and over, had to uninstall hangouts dialer very annoying that your choice isn't saved.
Battery takes forever to charge, from 0-100 it took 3 1/2 to 4 hours. That's horrible.
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Slow on data at times, not as good signal as Samsung or Motorola.
On YouTube no option for 1080p, 720p is highest, Z2 had 1080 option. If you disagree and before you comment try these out yourself and tell me if you're having the same problems.
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
flacco40 said:
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Click to expand...
Click to collapse
If it freezes again just push the small button in the SIM card area, just bellow the SIM card, will reboot.
When in navigation GPS Icon clogs notification area...Why Verizon why? All other variants put it next to 4g signal and not as a notification. Verizon sure knows how to mess up a good phone, there's no compatibility to Sony PC companion either...Verizon's doing...
Having an issue with a boot loop since Verizon update
I got the update from Verizon, it threw my phone into a boot loop. I let it run for like a half hour with no luck. During my entire ordeal, it would usually only make it to the Sony wave screen. It would make it to the Verizon screen on occasion, but would always loop back to the beginning. I would get two vibrations followed by a red notification light. I figured out the button combination for recovery mode. I tried to boot into Safe Mode. It once again went into a boot loop. I put it back into recovery mode and did a factory reset. It did the reset and went directly into a boot loop again. I ended up doing three factory resets in a row to see if it was an issue with the factory reset process. After three resets and a half hour boot loop, it did fully boot up. I went through the entire setup process, emails, wifi, bt, widgets, apps. During that process, it did a force reboot and went back into a boot loop. I went through the entire process listed above again. Safe Mode and three Factory Resets. I have once again gone through the setup process once again with no force reboot...yet. This could happen at any point any this is getting pretty aggravating. Any suggestions?
Bad unit
I think I had bad hardware on mine. I was experienceing randon screen freezes, that forced reboot. Got it replaced and new one is flawless so far.
Urgent: Stuck
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
I believe that there is a button inside the sim compartment that simulates a battery pull.
GigaSPX said:
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
Click to expand...
Click to collapse
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
jhwookie said:
I believe that there is a button inside the sim compartment that simulates a battery pull.
Click to expand...
Click to collapse
thegrants82 said:
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
Click to expand...
Click to collapse
Ha, hilarious. We both know what our phones are capable of, but I've never ever knew there was such a handy device.
Ah well, you live and you learn.
JediDru said:
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
Click to expand...
Click to collapse
Yeah that's my only gripe with this phone. I have no issues. I came from a nexus 5 on ATT. Didn't get ATT in my new house. Glad I made the jump. I charge this phone with my old nexus wireless charger and the thing takes forever to charge.
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
jhwookie said:
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
Click to expand...
Click to collapse
Trust me I knew that already. My nexus 5 did the same thing. I just like the wireless charger in my room. Just easier to grab when you grab the phone in mid sleep. Lol
I do agree with the convenience of qi charging. I just didn't want someone to think that qi would do rapid charging of some sort.
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
i experience the same thing when playing games. about 5 mins into the game, i start to feel the back buttons and camera part start to get really really warm. im really bothered by it.
Its all common in android devices but i believe Sony android is very fast draining battery!!!
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
1, 2 and 6 I can believe and can be caused by a variety of reasons. 3,4 and 5 point to a defective phone. I am assuming you are using the charger that came with the phone.
Sent from my LG-H901 using Tapatalk
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
A full factory reset fixed my heating problems.
Sent from my LG-H901 using Tapatalk
adambean said:
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
Click to expand...
Click to collapse
Is picasa sync even a thing anymore? I thought it was all replaced with Google Photos.
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
adambean said:
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
Click to expand...
Click to collapse
I actually talked to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. She said they know that a certain percentage of the phones are defective with overheating and GPS issues.
My V10 got so hot I thought it was going to catch fire. On night it was plugged into my powerpack charging, I woke up and the phone had shut off and it was hotter than I've ever seen a phone get. Like it shut off and just removed all restriction to the power just dumping into it. Kinda scary.
I did end up sending my V10 back under my 14 day return period. I've got another one coming tomorrow. Hopefully it will have no issues