On Oct 16th, I placed an order for a Nexus 9 with Amazon and selected the free shipping option. My estimated delivery date was Nov 10 - 17. Today, I decided to change the delivery option to 2nd day and my estimated delivery date was revised to DECEMBER 23RD!!!! WTF?!?!?
I've got a message into Amazon customer service but has anyone else been shocked with a revised delivery date from Amazon?
heissman said:
On Oct 16th, I placed an order for a Nexus 9 with Amazon and selected the free shipping option. My estimated delivery date was Nov 10 - 17. Today, I decided to change the delivery option to 2nd day and my estimated delivery date was revised to DECEMBER 23RD!!!! WTF?!?!?
I've got a message into Amazon customer service but has anyone else been shocked with a revised delivery date from Amazon?
Click to expand...
Click to collapse
Did you order from US amazon or UK? I ordered from Amazon US on Oct. 16th and the est. delivery day hasn't changed (Nov. 4th)
Whenever you revise the delivery date, you're getting pushed back on the que for a Nexus 9, kind of like going all the way to the back of the line each time.
I ordered from amazon and chose the 1 day shipping option. Amazon has not provided me with a shipping or delivery estimate like they did for you guys. My order says "not yet shipped. We'll email you when available." Did your order say this when you first placed it? How long did it take amazon to email you a delivery estimate? Any information you can provide me would be greatly appreciated. Thanks guys.
They usually give you a shipping date when you order it.
Looks like maybe the product is backordered so thats why there's no shipping date lol. Don't know for sure, probably wait and see in a few days/week about shipping times.
I just sent amazon customer service an email asking for a ship date. Ill wait to see what they have to say tomorrow. If they cant give me a ship date by then, ill order directly from htc. Itll cost me an extra 35 bucks as opposed to amazon, but at least ill get it by Nov 4th. No way im waiting until December 23 like the poster above.
Lokke9191 said:
I just sent amazon customer service an email asking for a ship date. Ill wait to see what they have to say tomorrow. If they cant give me a ship date by then, ill order directly from htc. Itll cost me an extra 35 bucks as opposed to amazon, but at least ill get it by Nov 4th. No way im waiting until December 23 like the poster above.
Click to expand...
Click to collapse
There are two
1 day shipping options
The normal one
And an AM one
which I'm guessing you will get it in the morning
I was just chatting with amazon cs. They assure me its not backordered and will ship on nov.3rd. He said hed make sure i get an email soon with an expected delivery date. Ill report back when i get the email. Thanks again for the info yal.
Mine still says Delivery estimate: Wednesday, 5 November 2014
MRobbo80 said:
Mine still says Delivery estimate: Wednesday, 5 November 2014
Click to expand...
Click to collapse
From htc right?
Or its still says coming soon lol
Well that stinks...
My amazon order doesn't have a release date anymore
On the 16th my expected delivery date was 11/4. I got an email today saying they will notify me when a delivery date is available. My order page no longer has a date.
A_Str8 said:
On the 16th my expected delivery date was 11/4. I got an email today saying they will notify me when a delivery date is available. My order page no longer has a date.
Click to expand...
Click to collapse
Me too.
Thanks Amazon for cheating.
Can anyone tell me the delivery date on Play store for orders placed today?
I'm going to complain this to there cs. Right Now
Update:
Amazon:If your shipping address is eligible for Release-Date Delivery, we'll automatically upgrade your order to this shipping option.
Release-Date Delivery only applies to orders shipped to addresses within the lower 48 United States. Orders shipping to Alaska, Hawaii, and international destinations will be delivered after the release date. Release-Date Delivery also does not apply to P.O. Boxes or APO/FPO addresses.
Me:Yes it is eligible. Do you mean that I can still get the item on Nov 5?
Amazon:Yes.
And they upgraded my shipping method from two-day to one-day. Job well done Amazon.
h4343 said:
Did you order from US amazon or UK? I ordered from Amazon US on Oct. 16th and the est. delivery day hasn't changed (Nov. 4th)
Click to expand...
Click to collapse
Yes, I ordered from Amazon US on Oct 16th. Got a 10/3 ship date then with a 10/10 delivery estimate. When I changed to 2nd day delivery, I got the email with the 12/23 delivery date.
Had a similar issue with Amazon on a Google Chromecast order...hopefully it will be corrected soon. Also see that my online order now shows no estimated delivery date. Very strange...
Sent from my Galaxy Nexus using XDA Free mobile app
zj45499 said:
Me too.
Thanks Amazon for cheating.
Can anyone tell me the delivery date on Play store for orders placed today?
I'm going to complain this to there cs. Right Now
Update:
Amazon:If your shipping address is eligible for Release-Date Delivery, we'll automatically upgrade your order to this shipping option.
Release-Date Delivery only applies to orders shipped to addresses within the lower 48 United States. Orders shipping to Alaska, Hawaii, and international destinations will be delivered after the release date. Release-Date Delivery also does not apply to P.O. Boxes or APO/FPO addresses.
Me:Yes it is eligible. Do you mean that I can still get the item on Nov 5?
Amazon:Yes.
And they upgraded my shipping method from two-day to one-day. Job well done Amazon.
Click to expand...
Click to collapse
Did they explain why they took off the release date
I've learned my lesson...don't EVER change the shipping option on a pre-order with Amazon. It screws everything up and your order is treat as brand new. What a stupid process!
Spent the last 20 mins with a CSR who will "try to resolve my issue". I'm not holding my breath....
mk92595 said:
Did they explain why they took off the release date
Click to expand...
Click to collapse
No, they didn't.
I guess they want to play this safely.
Chances are the earlier Nov 5 date was automatically generated based solely on the set release date, instead of order time and their stock.
Now they're probably checking their stock or/and asking for more units from Google.
Sent from my Nexus 5 using Tapatalk
zj45499 said:
No, they didn't.
I guess they want to play this safely.
Chances are the earlier Nov 5 date was automatically generated based solely on the set release date, instead of order time and their stock.
Now they're probably checking their stock or/and asking for more units from Google.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I guess i'll keep my order and complain if it comes later than Nov 4. for compensation. They'll probably give a free month of prime
---------- Post added at 01:13 PM ---------- Previous post was at 01:13 PM ----------
heissman said:
I've learned my lesson...don't EVER change the shipping option on a pre-order with Amazon. It screws everything up and your order is treat as brand new. What a stupid process!
Spent the last 20 mins with a CSR who will "try to resolve my issue". I'm not holding my breath....
Click to expand...
Click to collapse
I didn't change my shipping option and they took off my shipping
Amazon cs assured me their stock is sufficient and they are not "backordered". I have yet to get that email they promised would arrive "very soon" with my delivery estimate.
Related
Have you guys heard anything about shipping with the preorders? I called Amazon and they are about worthless with answers. I asked if it was going to ship on the 24th or will it ship the 22nd so we receive it the 24th...anyone have incites?
everyone is shipping on the 24th so far besides sprint premier orders
Wirefly states on their page and their reps confirm that it ships on the 24th, or after if they need more time to activate your account.
They will ship on the 24th with "2 day" shipping. The latest estimated delivery is July 1st.
this thread has more recent news on preorders:
http://forum.xda-developers.com/showthread.php?t=1117090
If ur doing order with amazon then it will tell u the exact shipping on the last page of checkout process (Review & Place Order). Mostly it is in green color. I tried to do the preorder with them today but the date of shipment was coming up as July 1.. so i drop the idea and now i am gonna to do pre order on 21st with sprint.
My re-ordered 11/22 pre-order will ship between jan 25-feb 8.
This is obviously not Amazons fault as they are just a seller without stock. Blame Asus if anything.
Ditto.
Sent from my Galaxy Note using XDA premium.
I just had a chat with an amazon cs rep.
You are now connected to Michael from Amazon.com.
Me:I have not recieved my $10 Amazon.com gift card code for the transfromer prime I have on pre order. I was sent and email on 12/18/11 that indicated that i should of recieved it in a few days.
Michael:Hello! My name is Michael. How have you been XXXX?
Me:I'm good
Michael:I am glad to hear it!
I'll be happy to help you out with this question. let me just see what has happened with the $10.00 gift-card you have not been sent.
Do you have handy the order number XXXX?
Me:002-218XXXX-XXXXXXX
Michael:Thank you! Let me take a look it, please.
Me:Ok
Michael:I'm sorry it's taking so long, I'll be right with you.
Me:Okay
Also can you verify the delivery date for this order?
Michael:Sure! I will
Me:Thank you
Michael:You're welcome!
I 'm still checking was has happened with the gift-card, in the meantime, I'd like to let you know that the estimated delivery date is Jan 26- Feb 9, 2012, this is because usually ships within 4 to 7 weeks.
Me:Okay so that is when you expect to get in your next shipment or do you think they could come in sooner?
Michael:Let me check on that as well, please
I seems that yes, it's expected to be delivered between that time-frame, but chances are that it takes less than, but i Cannot assure you anything
One more question XXXX, when you placed the order you were promised the gift-card, weren't you?
Me:Yes I was. For $10.
Michael:Thank you! let me continue researching because I just see a promo for FREE One-Day Shipping.
Me:It was in the email that sent to me on 12/18/11.
Michael:Thanks, that will help a lot.
I just got it, let me check on that, it was because I thought it was on another order, sorry!
Me:Okay
Michael:Thanks
Thank you for waiting XXXX! It seems that within these days you'll be getting the $10 Amazon.com Gift Card code, yet if by Friday you have not gotten it, which I do not think so, please contact us back to get this solved.
Me:Okay thank you.
Michael:You're welcome. Was there anything else I could help you with today?
Me:Nope that is all I had. Thank you.
Michael:You are welcome! Thanks for contacting Amazon, we hope to see you again soon.
Have a nice day!
my black sleeve arrives tomorrow. so... cool! ill just sit and stare at the box for the next month.
I didn't have a pre-order.
I Just ordered it from amazon after I cancelled my newegg pre-order.
My 32CH tablet date isn't listed, but my dock date is Jan 26th - Feb 8th.
Geez
Yes, I got the same damn email. I can't beleive we're the same people getting screwed over and over while others who have ordered after us have gotton it or better dates. If I don't get my 10 dollar by friday I'll be calling too. Keep us posted on the 10 dollar. If I get my prime from gamestop on friday, I'm going to wait until I get the 10 dollar and then cancel the amazon orders I have.
Luckily it may not aggrevate me as bad anymore after today. I also replace my dying evo4g with a galaxy s2 and that is out for delivery today. Maybe this will keep my mind off the prime.
ditto :/ :/
Sorry to barge in but did anyone find that Amazon employee's writing difficult to read. It looked like it was written by a child in parts. Wouldn't surprise me if Amazon was employing special kids with the way they've handled their pre-orders.
Shelfty said:
Sorry to barge in but did anyone find that Amazon employee's writing difficult to read. It looked like it was written by a child in parts. Wouldn't surprise me if Amazon was employing special kids with the way they've handled their pre-orders.
Click to expand...
Click to collapse
Probably Indian folks or a procedureally generated response by the Amazon Artificial Intelligence system. The errors in typing is put there on purpose to fool you into thinking it's a human being you're talking to.
Yup, got that email this morning from Amazon. Seems like the accidental order cancellation and the gracious offer to re-pre-order still doesn't mean much unless they are way conservative on the timing of the 2012 shipments.
If I had never planned on getting this and not preordered on Nov 22 and just now heard about the Prime I'd be OK with waiting a few more weeks. But all the hype about release dates, open preorders in November, promises of Dec 8, Dec 19, Dec 23 from all over just chaps me.
I cannot believe in this day and age of computerized distribution, massive amounts of data collection, that these retailers AND Asus cannot freakin figure out how many items are enroute, in stores, being shipped, on trucks, etc... Are they using an abacus to keep track of inventory? Apologies for the rant
I preorderd on Nov 22 (32GB Champagne) and did not get canceled.... still having to wait until Jan 12th to get mine. However my dock is scheduled for the 6th
tlo729 said:
Yup, got that email this morning from Amazon. Seems like the accidental order cancellation and the gracious offer to re-pre-order still doesn't mean much unless they are way conservative on the timing of the 2012 shipments.
If I had never planned on getting this and not preordered on Nov 22 and just now heard about the Prime I'd be OK with waiting a few more weeks. But all the hype about release dates, open preorders in November, promises of Dec 8, Dec 19, Dec 23 from all over just chaps me.
I cannot believe in this day and age of computerized distribution, massive amounts of data collection, that these retailers AND Asus cannot freakin figure out how many items are enroute, in stores, being shipped, on trucks, etc... Are they using an abacus to keep track of inventory? Apologies for the rant
Click to expand...
Click to collapse
Probably USPS.
My original ship date was 1/25-2/8 but now its pushed back two additional days. Gah.
Mine, preordered on nov 22, says estimated is Jan. 25 to Feb 14!!! What is up with that? Is there anyway to contact asus directly and find out what the status is on these? They said they expected inventory to reach normal levels in jan which hopefully includes the 64gb prime..
Did anyone actually get the $10 gift certificate mentioned in the Amazon apology/re-order e-mail?
PossumK11 said:
Did anyone actually get the $10 gift certificate mentioned in the Amazon apology/re-order e-mail?
Click to expand...
Click to collapse
I didn't get it until I called and complain to them about it. You may have to do the same. I had 2 primed on backordered. After they gave me my 10 bucks I canceled both of them. Tired of putting to the back of the line and poor customer service. They don't deliver.
Not re-order, but pre-ordered. Wow, that sucks for a lot of you. I pre-order on DEC.22 (very recent), scheduled to deliver on Jan 25th. Grey 64gb. We'll see.
32 gray went from Jan 25 to next Tuesday!
[email protected] [email protected] to me
show details 6:20 PM (10 minutes ago)
Hello,
We have good news! We're able to get this part of your order to you faster than we originally promised:
"ASUS Transformer Prime TF201-B1-GR Eee Pad 10.1-Inch 32GB Tablet (Amethyst Gray)"
Previous estimated arrival date: January 25, 2012 - February 08, 2012
New estimated arrival date: December 30, 2011
If you want to check on the progress of your order, take a look at this page in Your Account:
That's awesome Congrats!!!!
Wow, I canceled my Amazon order to get it from BB... it'll come here on 1/4.
Should've kept the order with Amazon
Thanks for info. Whew. Just in time to cancel my order. Wouldve been PITA later.
(FYI, I placed the order on December 18, not part of the November presale)
Just checked my order status and my pre-order from ~11:25 PM on 12/18 (35 minutes before the 32 GB grey re-pre-orders were supposed to officially start) is due to arrive on 1/3.
PossumK11 said:
Just checked my order status and my pre-order from ~11:25 PM on 12/18 (35 minutes before the 32 GB grey re-pre-orders were supposed to officially start) is due to arrive on 1/3.
Click to expand...
Click to collapse
I ordered mine at ~12:42AM Central Time (1 hour, 20 minutes before official re-preorder was supposed to open)
aznmode said:
Thanks for info. Whew. Just in time to cancel my order. Wouldve been PITA later.
Click to expand...
Click to collapse
I'm confused. You're canceling your order because it is going to ship sooner?
I assume you bought it somewhere else, and no longer need your preorder on Amazon?
Ah, it seems as though if I use my southern California delivery address, the order would arrive on 12/30. If I use my address in New Jersey where I am now, the order would arrive on 1/3. This is regardless of having one-day shipping for both options. Different distribution centers?
I hurried and checked my email/amazon order status, lol. I order on Dec 20th, not with the pre-sale or previous 1st pre-order batch and my Previous estimated arrival date: January 25, 2012 - February 08, 2012 and still is showing estimated arrival date as the same, no change
Maybe because I ordered the 64gb grey, not the 32gb. But congrats! I'm praying I get the same email, for an earlier arrival date,
What about the dock?
As for the tab, I saved $1 with Newegg and it's coming on the 30th.
Looks like those of us who ordered the 64GB are screwed. I ordered on Dec. 13th from Amazon and still stuck at the original ETA.
xAnimal5 said:
What about the dock?
As for the tab, I saved $1 with Newegg and it's coming on the 30th.
Click to expand...
Click to collapse
I think i might cancel and order with newegg to save that dollar. Haha jk...
I haven't gotten an update on the dock yet...still says jan25-feb9.
Sent from my HTC Sensation 4G using XDA App
s0ysauce45 said:
Looks like those of us who ordered the 64GB are screwed. I ordered on Dec. 13th from Amazon and still stuck at the original ETA.
Click to expand...
Click to collapse
Yep, ordered on 22 Nov, and am counting myself lucky to still have an 10 Jan ETA. Interesting strategy ASUS has to bone the folks who were willing to pay the premium for the step up.
I think Amazon got some more units, which is why people are getting these "Good news!" emails.
I predict as Amazon bumps up their supply, more people will start seeing "Good news!" emails. Hopefully though, with people canceling their Amazon pre-orders to get ones from BB, OD, Staples, DataVis, B&H, J&R, Newegg or TD, Amazon will be able to supply more units to those who have already pre-ordered.
I say that because Amazon hasn't been updating their web page to tell people they have more in stock like BB is doing with each new shipment.
I order a pair, one champagne and one black silver, both 32gb. Only got the good news email for the champagne order. Will be delivered by Dec 30 (which is tomorrow!!). No tax from Amazon. Good thing I waited. Yay.
When did you order them?
slayvus said:
When did you order them?
Click to expand...
Click to collapse
December 18, 2011.
DanoUF said:
Yep, ordered on 22 Nov, and am counting myself lucky to still have an 10 Jan ETA. Interesting strategy ASUS has to bone the folks who were willing to pay the premium for the step up.
Click to expand...
Click to collapse
Right, and no official word from ASUS either. I think I'm close to canceling and waiting for the iPad 3 in late Feb. The mixed reviews around here don't help either, I was so hyped for this thing reading all of the official reviews.
s0ysauce45 said:
Right, and no official word from ASUS either. I think I'm close to canceling and waiting for the iPad 3 in late Feb. The mixed reviews around here don't help either, I was so hyped for this thing reading all of the official reviews.
Click to expand...
Click to collapse
What's an "iPad"?
I thought those were just really big iPhones. Hm.
Sent from my GT-N7000 using xda premium
The fact that my dad ordered 2 primes on the 20th (one for each of us) and it it was backordered til the 28 when it turned to... " 3 day delivery pending " it still has delivery on the 5th. Which I highly doubt will happen. I know it's not their fault but they can certainly handle this a lot better. I have sent two different emails and got very similar responses. That didn't even answer my questions. I didn't want to call them cause it hasn't bothered me that much until now. I asked then to upgrade my shipping lol. I can dream.
/rant
Sent from my PG86100 using Tapatalk
Hey Axe, did you get a tracking number yet? I ordered on Dec. 28th and I got a UPS tracking number for it yesterday but UPS says it's not at their facility yet. My scheduled delivery is for the 5th as well. Also feel like it's probably not gonna happen :/ cancelled my Amazon order too, maybe should have ordered from Gamestop, their ETA was Jan. 6th but who knows, they're probably not getting any either.
No tracking number yet
Sent from my PG86100 using Tapatalk
My shipment is still not going anywhere well I hope it gets moving tomorrow and so does yours so we get our TPs on Thursday
Well I emailed them under the category of complaint and I got an email back saying my local Distribution Center would contact me within 24 hours.
Sent from my PG86100 using Tapatalk
Update*
It got switched to "in process "
Check yours.
Sent from my PG86100 using Tapatalk
Nice! I think you're in business!!
Mine finally made it to the UPS shipping center!! Says it will be here right on time on the 5th fingers crossed.
i ordered on the 28th, item says its backoredered, went on live chat about 10 minutes ago and they said ill get it on the 5th. i dont think its going to happen but we'll see. they said the site might not be updated with the latest info.
Ya mine got to the shipping center as well. Btw I haven't been contact yet like they said the local Distributer would. But this is better than nothing.
Sent from my evo 3d running ViperROM redline
Office Depot order
I ordered mine on 12-30, est. delivery 1-10-12... currently " In Warehouse".
At the time I ordered it was not showing up as "back-ordered".
Just an update I finally got my tracking number. It's in Texas now scheduled delivery 1/5. Only problem is I work at 4am on Fridays so I guess I won't be getting much sleep. Haha.
Sent from my evo 3d running ViperROM redline
I ordered on the 3rd of January and it says I will get it on the 6th of January. Fingers crossed. Status says shipped from warehouse whatever that means.
Sent from my EVO using xda premium
let's keep this thread updated guys...
Ordered: 12/30/11, 2PM, ETA of 1/6/12
Status: on 1/4/12, status changed from ordering pending to in warehouse.
Ship date Changed to 1/9/12.
growing impatient. leave for vaca on 1/12/12...all i ask is to get it before then.
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
effingpace said:
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
Click to expand...
Click to collapse
so online, what does the Status and Delivery (when you click on view) say?
Colombiano80 said:
so online, what does the Status and Delivery (when you click on view) say?
Click to expand...
Click to collapse
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
Click to expand...
Click to collapse
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Mine is out for delivery from Office Depot this morning. From the way my order progressed, "In Warehouse" seems to indicate that your tablet is in a box, waiting to be shipped.
I called customer service yesterday because my order said delivery on the 4th (today!) and I still didn't have a tracking number. They said they're using a third-party warehouse and that was delaying the tracking info, but assured me it would ship on time.
This morning I woke up to an email with a tracking number and it was already out for delivery. Hang in there, the numbers are slow to arrive, but your tablet may be on the way. Mine shipped from Harrisburg, PA, about an hour from me!
Now I just hope everything is okay with mine so I don't need to deal with an exchange.
Colombiano80 said:
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Click to expand...
Click to collapse
Just got a call from customer service, item wont be in the warehouse for another 1-2 weeks, maybe you guys will have better luck.
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
Click to expand...
Click to collapse
That's really weird. I ordered on the 30th, and had a ship date of the 4th and mine did ship. How can yours be backordered if you ordered before me?
From the conversations I had with customer service, they don't seem to have a firm grasp on their supply chain. I don't think I'll be doing business with them again. I wasn't impressed.
I've preordered on B&H, but on a chat today they told me that the estimated date for the phone to arrive it Dec 12/13.
So I cancelled that order (goodbye Pixel Buds) and ordered from Google directly, who said that I'll get the phone on 11 Nov. ¿It's that true?
cyberdionisio said:
I've preordered on B&H, but on a chat today they told me that the estimated date for the phone to arrive it Dec 12/13.
So I cancelled that order (goodbye Pixel Buds) and ordered from Google directly, who said that I'll get the phone on 11 Nov. ¿It's that true?
Click to expand...
Click to collapse
Mine was supposed to arrive on 9-10th November, and it actually arrived last Friday, so no, it's not accurate. At the beginning it was saying 29th-2nd November though.
Mine was about 4 days earlier than estimated.
I ordered two Pixel 6 256gb variants.
Google's original delivery estimate was delivery by October 28-29.
Then Google updated the delivery estimate to November 2-3.
Shipment is via onTrac and shows as "delivered" on their website - the package has not been delivered. OnTrac support says it has not been delivered, but is "on a vehicle out for delivery" - but they don't know when it will arrive.
I would gladly have paid more if Google had let me select UPS, FedEx, DHL, or even USPS rather than onTrac!!!
My estimate kept changing, but the last one was accurate . Right now I am waiting for FedEx to get their act together. It took a day for the 1st couple of miles, and today it spent a day on the delivery truck but wasn't delivered.
It's definitely a moving target ... But eventually gets there
Well, y'all are lucky, my Seafoam 256gb ordered on 10/27 has been pushed back twice from Dec 1-2, to 5-6, and now to 15-16th...