[Q] Data wont stay connected - Huawei Ascend Mate 2

My HAM2 is 2 weeks old. I bought it in the US and used it for a week on a US SIM and data worked flawless. Got back to Canada and switched to a Rogers SIM and I've been having problems getting the data connection to stick. It keeps disabling almost like if it cannot wake from a temporary sleep/diable.
I haven't been able to fully characterize the problem. THe failure is easy to reproduce the success is not.
When the data is working if I enable Wifi and then disable Wifi I will usually lose the data connection right away and it won't restore until I fiddle with the two default Rogers APN selections and reboot a few times. I've tried creating a new APN but that doesn't solve things
Last night I manually selected the Rogers 3G network instead of leaving the Network on Auto select and Data worked for a good 10 hours - the longest success. I enabled wifi a few minutes ago and disabled it and the Data connection was lost.
I'm at a loss as to how to characterize the problem or arrive at a solution. I did a factory reset on my phone a few times. I swapped for a different Rogers SIM and its the same problem.
Any ideas? I'm fresh out!

Do you have another phone to load the same SIM card, with same APN setting, and at same location. Basically to see if is due to apn/signal etc.

Look a bit more closely at the APN settings. I know on straighttalk there is a simple setting and then one where other parameters are fine tuned so it may also be like that on Rogers.

Is the "Data enabled" check box becoming unchecked? That keeps happening to my phone every once in a while.

Thanks for your suggestions guys. Its amazing how as soon as you post a problem online, the next thing you try succeeds!
I had some success with manually choosing the Network Operator to be 'Rogers 3G'. So I built on that by manually selecting WCDMA Only in the 'Network Mode'. So far I have success with data and wifi switchings smoothly.
I dont know if these manual options have reduced my ability to get faster speeds, etc. but it works so I'm happy.

Related

Sprint Touch Pro data connection issues

I've owned a Touch Pro for a few months now and overall it's a good device. It has its quirks, but then again what phone doesn't? There is one problem in particular, however, that I can't seem to figure out. I've searched up and down in XDA Forums, and on Google, and I just can't find out a fix for my data connection always turning on for no reason. I have all my e-mail accounts set to "manual send / recieve", the weather program set to "update weather manually", and as far as I know there are no other programs on my phone that have access to the internet without my permission.
The problem I have is sometimes I will wake my phone up from its sleep mode, and I will discover that the data connection is active and appearing to be transmitting. Also, EVERY time I restart my phone and it goes through the boot process, the data connection will re-activate even before TouchFLO 3D opens up on the today screen. It's really annoying, because I have no idea what's causing it to do this, or why it does it at random times, or whenever I reset my device.
Does anyone have any solutions to this problem? I hate having to manually go in periodically and make sure my data connection is set to "off", instead of having it stay that way when I set it.
So no help on this one then?
I don't have a solution but I can help by bumping your thread and saying I have the same problem on Verizon. I was at a friend's place all weekend, and he has wifi all over, so I turned off data and used his wifi instead. Well sure enough all weekend my data connection kept turning itself back on. It seemed to happen only when going into sleep mode. So I kept the phone plugged in so it would never totally "sleep". Wifi stayed connected with no data connection starting automatically. Annoying especially considering the 5 GB data limit on the PDA plan.
Well I'm glad I'm at least not alone on this one. It's weird too that even though your device is on a different carrier, it still does the same thing. I wonder if it's a hardware issue?
I know that someone has to have an answer for this...
go into pocket express and press menu then go to express settings then on the top left theres a pulldown press it and go into auto updates and turn it off.. pissed me off when i got the phone.. couldnt find a fix till i started going through all the programs to find the one doing it.. and it was the stupid Pocket Express
I have had my MDA Compact V for a few months now, and it's only recently that I've had the same problem. Each time I switch on, my data connection starts or alternatively if I loose signal then get it back then I see my data connection is on again. Thankfully I have the Solo 20 package with unlimited net usage (although you're are limited to 1Gb/month) but it drains my battery really badly.
I went through every possible setting and program to switch off location settings or auto downloads/updates and I still have the same problem, but I downloaded Data Controller v1.00 from Freewarepocketpc.net and I can toggle my data connection on or off as I please.
Heres what you need
Install below cab, then use the NODATA app, select what you want off, PHONE AS MODEM and DATA are your two options I believe... Your data will never come back on... until you re-enable it that is....
PS... THIS IS NOT MY CAB, THIS IS SOMETHING I FOUND WHEN TRYING TO ADDRESS THESAME PROBLEM YOU ARE HAVING. THIS CAB WAS DOWNLOADED FROM MoDaCo BUT I DONT HAVE THE LINK... ALL RESPECTS GO TO HIM... I AM JUST SHARING WHAT HAS WORKED FOR ME IN THE PAST...
Seems it's one or the other
What sucks is on my Sprint HTC touch pro 2 (cdma), I was having a problem where I couldn't answer calls all the time, but sometimes I could, and eventually found that it was always when the data connection was showing active is when I couldn't answer a call. But when that was happening, my data connection would turn back off after a few seconds when I was done using it. It was driving me crazy not being able to answer my calls and I finally found a post that let me correct that problem, it was changing the HKLM\Comm\ConnMgr\Planner\Settings\SuspendResume value that fixed this problem... the value of this registry setting was originally "GPRS_bye_if_device_off". This setting made it so the data connection would turn off when not being used, but it apparently messes up cdma phones from being able to switch over to answer an incoming phone call if the data connection is active. I changed this registry entry to "#777" as the post said to do, and sure enough, that corrected the problem with being able to answer my calls if the data connection is active. I'm real happy to have that working now, but when I changed this setting, my data connection is now always showing active (white arrows showing in status) and even if I turn it off manually, it comes on by it's self way more often than the every 4 hours I have it set to check emails.
There is a registry setting called CacheTime under the same Settings key as the above mentioned registry entry that I changed, that when the "GPRS_bye_if_device_off" value is used, the CacheTime key value will indeed control how long the data connection stays on before automatically turning off. But When I change the Entry to "#777" which is necessary to allow me to answer calls when data is active, then changing the CacheTime value has no effect and the data connection stays on until you manually turn it off.
I'd like to find a way to turn the data connection off, while still not messing up me being able to answer calls when the data connection is active, and seems to me that if both of these things can be done separately with two different registry settings, that it must be possible to do both.... so if any of you tech wizards can find a way to do this, I'd love to see it!
Possible Fix?
Hey, I have noticed the same problem. It is annoying from a battery life aspect as well as a system slowdown when coming out of sleep. I could not find much of a workaround except one of the settings in TD3 Tools I installed. In the "Data Connection" tab you can yurn on an option that makes your "End" key also terminate an active data connections. So if you hit it after waking your phone you won't have the annoying slowdown with your Sense UI...

[Q] phone does not read APN settings (please help)

My dad bought his sgs2 this week. I have sgs1 which I bought early this year and since my dad likes it so much I recommended him to buy the latest sgs2.
Its only been a week now and the phone loses internet connection for 5 times now (the signal "E", "G", "H" on the notification bar disappears). After phone restart the same problem occurs. Only after a hard reset the phone returns to normal. The APN setting are still there but the phone loses internet connection until I do a hard reset.
Can someone help? Its frustrating cause my dad is 60 yrs old & he has no clue about APN and whatnot. All he does with the phone is look through his facebook, web browsing, make calls and read his free king james bible app which 'I' help download from the market
Make sure that you have the option Packet Data ticked always and also the correct APN is selected.
Regards.

[Q] 3g hiccup?

I'm having some strange 3g hiccups lately. I'll elaborate.
sometimes while browsing etc the phone will hang on 3g connections (eg does not even resolve DNS). the data connection icon keeps cycling the 3g and H symbols; at each new symbol switch the upload and download arrows seem to 'do something' for some instants then they fail and start the cycle all over again. I don't even seem to find a way to resolve the issue as putting the phone in airplane mode for some time does not help, and neither disabling 3g networks for a couple minutes. I also tried a reboot which did not help. The only working solution seems to be patiently wait till it works again.
I would not swear on this but I think this issue started when I flashed stock 360. I am however 100% sure that this was not happening, say, a couple months ago.
I am not even sure there is a problem with the phone, there might as well be some problems with the carrier.
anyone experienced anything similar?
tia

[Q] signal issues

I am on a rooted i777 and have been having signal issues pretty much for the two months I've had this phone. I've done some searching to see what the problem may be but have not come across much.
What happens is that when I have a strong cell signal I am able to send messages and make calls but about 60% of the time when I try to load a web page, update an app's content, or open the market (access the internet in general) I am unable to and left with an "unable to connect" message. During these times only the outgoing arrow of the two beneath the H+ is active. In such situations I switch to wifi but I would rather not have to, especially with an unlimited data plan. So my question is why is this happening and what can I do to fix it. I've nearly thrown the POS over this. It is very odd to say the least. It should be noted that I replaced my AT&T sim card a few weeks ago to no avail. Thank you
I've had similar issues. At various times throughout the day, my phone will be completely without signal or with signal but unable to get any data. I also changed the SIM card to no avail. I don't believe it's the phone but either AT&T or the settings.
Is it possible your reception is dropping off at these times? Does your phone switch to EDGE or GPRS?
Try changing your APN with one of the apps in the market. That tripled my speeds and once I get a new APN to stick, I suspect it will fix the loss of a data connection.
If that doesn't work, return it to bone stock and do a warranty exchange.
Sent from my SAMSUNG-SGH-I777 using XDA App
I had no data connection tonight and almost nothing worked. In the end, I turned Airplane Mode on and off. That returned my data connection.
I think once it loses signal, it only checks every x minutes. Mine would go a while with no signal, but pick it up immediately if I toggled airplane mode, as you found.

Mobile Network can't connect after using Wifi (S6 Edge)

I have a bizarre problem that just started happening, I can't connect to mobile network after using a wifi connection for some time. No matter what I do, the S6 edge won't connect.
I've tried switching mobile connection on and off, restarting the phone, turning the phone off and back on, switching sim cards with another phone (the other phone immediately gets connection), switching airplane mode on/off. I've gone to Samsung and my mobile provider and they have both blamed each other (of course, right?). The most frustrating part is that this happens about 50-75% of the time with my home and office wifi, and almost never with anyone else's wifi (for example trying it in the Samsung store). It will sometimes get a connection 10-15 minutes later, sometimes it takes several hours.
Samsung service has offered to take the phone in to 'review and test' but they need to do a full wipe and it will most likely take several days of testing. Knowing that the problem is almost impossible to replicate outside of my home and office, and the issue goes away by the time a service tech will ever see the phone, and the struggle to back up and restore my apps without root, I'm not sure what to do right now. Temporarily I have turned off wifi and just use mobile connection, but I'll hit my monthly data cap really soon.
This started happening 2 weeks after AOE4, just upgraded to AOE8 and it still happens. My phone is SM-G9250 with Taiwan ROM.
Screenshots attached to show I have good signal strength but not data connection, and the SIM in another phone having a connection (Zenfone 5 with lollipop).
drakon.us said:
I have a bizarre problem that just started happening, I can't connect to mobile network after using a wifi connection for some time. No matter what I do, the S6 edge won't connect.
I've tried switching mobile connection on and off, restarting the phone, turning the phone off and back on, switching sim cards with another phone (the other phone immediately gets connection), switching airplane mode on/off. I've gone to Samsung and my mobile provider and they have both blamed each other (of course, right?). The most frustrating part is that this happens about 50-75% of the time with my home and office wifi, and almost never with anyone else's wifi (for example trying it in the Samsung store). It will sometimes get a connection 10-15 minutes later, sometimes it takes several hours.
Samsung service has offered to take the phone in to 'review and test' but they need to do a full wipe and it will most likely take several days of testing. Knowing that the problem is almost impossible to replicate outside of my home and office, and the issue goes away by the time a service tech will ever see the phone, and the struggle to back up and restore my apps without root, I'm not sure what to do right now. Temporarily I have turned off wifi and just use mobile connection, but I'll hit my monthly data cap really soon.
This started happening 2 weeks after AOE4, just upgraded to AOE8 and it still happens. My phone is SM-G9250 with Taiwan ROM.
Screenshots attached to show I have good signal strength but not data connection, and the SIM in another phone having a connection (Zenfone 5 with lollipop).
Click to expand...
Click to collapse
Did you try wiping the cache?
I thought the cache is wiped whenever you do OTA update?
I'll do it manually again right now and see if it helps. Thanks for the tip.
drakon.us said:
I have a bizarre problem that just started happening, I can't connect to mobile network after using a wifi connection for some time. No matter what I do, the S6 edge won't connect.
I've tried switching mobile connection on and off, restarting the phone, turning the phone off and back on, switching sim cards with another phone (the other phone immediately gets connection), switching airplane mode on/off. I've gone to Samsung and my mobile provider and they have both blamed each other (of course, right?). The most frustrating part is that this happens about 50-75% of the time with my home and office wifi, and almost never with anyone else's wifi (for example trying it in the Samsung store). It will sometimes get a connection 10-15 minutes later, sometimes it takes several hours.
Samsung service has offered to take the phone in to 'review and test' but they need to do a full wipe and it will most likely take several days of testing. Knowing that the problem is almost impossible to replicate outside of my home and office, and the issue goes away by the time a service tech will ever see the phone, and the struggle to back up and restore my apps without root, I'm not sure what to do right now. Temporarily I have turned off wifi and just use mobile connection, but I'll hit my monthly data cap really soon.
This started happening 2 weeks after AOE4, just upgraded to AOE8 and it still happens. My phone is SM-G9250 with Taiwan ROM.
Screenshots attached to show I have good signal strength but not data connection, and the SIM in another phone having a connection (Zenfone 5 with lollipop).
Click to expand...
Click to collapse
I have the same issue! Very annoying, and miss phone calls all the time or am unable to make them because of this...
Will try the cache wipe
Wiped the system cache from Boot, problem still there.
I also wiped the cache for all apps.
I also tried the phone in safe mode and has the same problem.
Sent from my SM-G9250 using XDA Free mobile app
So the only work around I can find is to go into settings:
1.) 'Mobile Networks'
2.) 'Network mode'
3.) Switch to 3g/2g (I don't have 4G right now, have to pay extra for it)
4.) go to 'Network operators'
5.) 'Search Networks'
6.) choose my network provider
Now the phone works just like it always did, smoothly switch between wifi and 3G and H/H+
I'm not sure what changed as I have never had 4G since it costs me extra.

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