Estimated shipping date from B&H ? - Nexus 9 Q&A, Help & Troubleshooting

Hi there,
I pre-ordered the N9 from B&H and trying to get an estimate shipping date.
Tried too ask their customer service line but they don't give that info out (or perhaps they truly don't know)
Any insight on this here?
Thanks.

MrTW said:
Hi there,
I pre-ordered the N9 from B&H and trying to get an estimate shipping date.
Tried too ask their customer service line but they don't give that info out (or perhaps they truly don't know)
Any insight on this here?
Thanks.
Click to expand...
Click to collapse
You ever get any info on this? I have a pre-order in w/ BH as well.

No I haven't.
Yesterday I chatted with a BH rep but he has no ETA.
Anyone else has more precise updates?

Estimated shipping is now set to March 2015

Related

So is there still any validity to Newegg's release date?

http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
still says the 8th
spalding1028 said:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
still says the 8th
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Easiest thing would be to call their customer service. However I had good luck with the TF101 getting one when Newegg was selling them at launch and I have faith in them now. I keep checking my Pre-Order and my email as well as the sight for any updates. I've seen them update the Asus tablet page and remove the other tablets and put them back. Unless they wait until the last minute to update the page we may luck out and get it early. Otherwise they can always fallback on the fact that it says ETA and not actual release date.
For what it's worth, since I am a Campus Rep for ASUS, I can tell you all that the company has pretty strong ties with Newegg as that's who we use for our official campus store. If any company gets them on release date my bet would be with Newegg.
Just my two cents
GarJones27 said:
For what it's worth, since I am a Campus Rep for ASUS, I can tell you all that the company has pretty strong ties with Newegg as that's who we use for our official campus store. If any company gets them on release date my bet would be with Newegg.
Just my two cents
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Not wanting to read into it but is 12/8 the actual release date? Since thats the date most retailers had initally before they changed it to the following week or two afterwards. If so then I definitely expect Newegg to have it on the date listed especially since every other retailer has been covering themselves and changed their dates while Newegg hasn't.
Cordy said:
Not wanting to read into it but is 12/8 the actual release date? Since thats the date most retailers had initally before they changed it to the following week or two afterwards. If so then I definitely expect Newegg to have it on the date listed especially since every other retailer has been covering themselves and changed their dates while Newegg hasn't.
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According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
GarJones27 said:
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
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my Bestbuy.com order status still says it gets released 12/18. I would love to get that one wrong!
Who was the source in Taiwan. Do we have someone on record as saying that? I know all of the media outlets were stating those dates on the day of the conference but I was never sure of an actual source.
What are they telling you as campus sales rep. When will you have one (or more) in hand?
skeptikal said:
Who was the source in Taiwan. Do we have someone on record as saying that? I know all of the media outlets were stating those dates on the day of the conference but I was never sure of an actual source.
What are they telling you as campus sales rep. When will you have one (or more) in hand?
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I was skeptical for the same reason because no source was ever mentioned, no picture of any date was shown, nor was any video of the conference recorded.
My job is not as a sales rep... Just a Campus Rep. I'm supposed to promote the awareness and benefits of the products on campus by holding demo events, Q&A's, and reviewing new products. I'm going to contact my boss to see if I can get some more details.
Sent from my Sensation Z710a via the XDA Premium App
I talked To a person they said they are getting them in the warehouse on the 8th and should be shipping in 1-2 business days after that! Unless they receive them early then they will start processing early...
Sent from my PC36100 using Tapatalk
GarJones27 said:
I was skeptical for the same reason because no source was ever mentioned, no picture of any date was shown, nor was any video of the conference recorded.
My job is not as a sales rep... Just a Campus Rep. I'm supposed to promote the awareness and benefits of the products on campus by holding demo events, Q&A's, and reviewing new products. I'm going to contact my boss to see if I can get some more details.
Sent from my Sensation Z710a via the XDA Premium App
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Thanks that would be great. Sorry that I erroneously added 'sales' into your title. Not sure why I made you a salesman. I think it would help your cause on campus to be able to definitively state when the product is available. Here's to hoping your boss has an answer!
Wordlywisewiz said:
I talked To a person they said they are getting them in the warehouse on the 8th and should be shipping in 1-2 business days after that! Unless they receive them early then they will start processing early...
Sent from my PC36100 using Tapatalk
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A person as in a Newegg customer service rep?
skeptikal said:
Thanks that would be great. Sorry that I erroneously added 'sales' into your title. Not sure why I made you a salesman. I think it would help your cause on campus to be able to definitively state when the product is available. Here's to hoping your boss has an answer!
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Sending an email now. I'll post when I get a response.
It would really make my weekend if they shipped it out on the 8th!! Anyone know if it is possible to change shipping address on a newegg order? Their customer rep said I couldn't change since the order was "on hold". Will be hard for me to time it right so I can change the shipping address right after they receive it, but before they ship it out...
I forgot to put my office address in there and don't want them to leave it outside my house, or worse yet - take it back to the UPS hub on the day of delivery.
holmern said:
It would really make my weekend if they shipped it out on the 8th!! Anyone know if it is possible to change shipping address on a newegg order? Their customer rep said I couldn't change since the order was "on hold". Will be hard for me to time it right so I can change the shipping address right after they receive it, but before they ship it out...
I forgot to put my office address in there and don't want them to leave it outside my house, or worse yet - take it back to the UPS hub on the day of delivery.
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I was able to change the shipping option from 3 days to next day saver and change my credit card information, with a newegg customer service rep. My pre-order # did not change and still says "ordered on 11/25" on the pre-order status of "hold"..
GarJones27 said:
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
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My Best Buy pre-order says the 18th, but I was told I'd have it on the 13th. Maybe that date is for the in store date? Hoping so!
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
UmbraeSoulsbane said:
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
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First time doing a pre-order with Newegg personally but I've bought lots of items from them in the past and have always been really good service. Of course service will always differ from one experience to the next. The way I see it is if they do get them on the 8th and ship them then thats a plus. If they get them on the 8th and ship the following week it falls in line with that 12th date that was thrown around with the 18th. And if it's not until the 18th then well it's the same as everyone else. All that matters at this point is when we all recieve the device. Unfortunately the site you linked to doesn't have anymore concrete information than any of the other sites. They reference the launch trailer we all saw as having the date and I watched it again to make sure I didn't miss something and there is no date in that trailer. So again we are all just playing the wait game until these merchants recieve and ship out our devices.
UmbraeSoulsbane said:
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
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when i ordered the OG transformer from them it was an open box 16gb on their website for $300, i ended up getting a 32gb open box in the mail though, so sometimes those little snafus are a good thing!
infinitemethod said:
My Best Buy pre-order says the 18th, but I was told I'd have it on the 13th. Maybe that date is for the in store date? Hoping so!
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Who told you that?
Sent from my Thunderbolt using Tapatalk
yeah i called about a week ago and they told me 18th to 23rd and i asked they clarify what that meant. As in day shipped or day received and the lady said 18th would be earliest day i would have it in my hands and 23rd being the latest. This was at best buy but i should also note it sounded to me like she just read off the computer a generic product shipment statement. No real knowledge when it came to the prime. This was at best buy. For anyone wondering i ordered the 27th champ. 32gb no dock. I wanna know why u think the 13th too before i get my hopes up...
**edit- I figured i should also note for people wondering this was for standard free shipping. i was talking to her about upgrading shipping and once she told me 18th to 23rd i decided to leave it alone.
Just browsing Asus's product site, I noticed that the "preorder" list had been removed (unless I'm looking at the wrong page: http://eee.asus.com/en/eeepad/transformer-prime/features). I went to the "where to buy" tab and looked through some of the sites listed - a couple of places that weren't on the initial preorder list have them up now - J&R as we all know, but also allasus.com and PC Mall. I went ahead and called PC Mall to check on delivery time and the rep told me Dec. 12th. Now, of course, I doubt that is accurate, but it's news at least.

amazon preorder back on at midnight

Freaking amazon just emailed me and said that I can preorder the prime again tonight midnight pst. At first I thought it was for ordering...but it said pre-order. No telling when I'm going to get that ****. After they screw me over....Would I still check it out....damn it...I would. I'm desperate right now. Gamestop better have that **** tomorrow. Oh and they said sorry and would give a 10$ gift in a few days or so for my cancelation. Hell I already got 30 bucks from them, 10 more would be nice.
same here got the same email, i also notice that the 64gb gold is also available to preorder
same deal, except I actually cancelled my preorder deliberately the first time. but I've had a change of heart so I'm back on with the preorder. this time I'm getting the gold/champagne color.. I didn't realize the amethyst was so purple..
Just looked again after ordering and shows out of stock.
Like I said, must just be for we cancelled folks.
And I am betting we get it in a day. Hopefully Tuesday.
I posted this in the other amazon thread:
Praveen:Hello, my name is Praveen. I'll be happy to help you.
Me:Hello
I was wondering about the ship date of the Asus Transformer Prime (TF201) that I just ordered
Praveen:Josh, I am really sorry as the item is temporary out of stock not able to confirm you that when we able to ship the item However You will receive an e-mail when we have an estimated date.
Me:Okay then. So you don't know if it will ship before Christmas or not
Praveen:I am sorry not able to confirm you the date,
Me:Ok. Thank you
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Contacted an Amazon rep about an estimated date
i preordered too.. when the hell this will ship. who knows.. torn whether i should hold my pre order at gamestop
BiGMERF said:
i preordered too.. when the hell this will ship. who knows.. torn whether i should hold my pre order at gamestop
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If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
is ordering from the item out of stock page considered pre-ordered?
nxp3 said:
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
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thats exactly what i am going to do.. gamestop just called me s a matter of fact telling me the 23rd
By the way on amazon, if you go to you account an d click order details you will see. It says your item will arrive after Christmas
I re-pre-ordered from amazon last night I just did it quick and did not really pick a shipping. I just changed my shipping to 1 day shipping and it gave me free 1 day shipping so everyone who as not selected 1 day shipping may want to give it a shot could be totally free.
nxp3 said:
Freaking amazon just emailed me and said that I can preorder the prime again tonight midnight pst. At first I thought it was for ordering...but it said pre-order. No telling when I'm going to get that ****. After they screw me over....Would I still check it out....damn it...I would. I'm desperate right now. Gamestop better have that **** tomorrow. Oh and they said sorry and would give a 10$ gift in a few days or so for my cancelation. Hell I already got 30 bucks from them, 10 more would be nice.
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some one yelled at them and got 100 you need to do the same, drain those mofo's.
i never ordered from them, but they got plenty money.
Talking to an Amazon CSR rep now, they are telling me they won't get more in until February. WTF!?
nxp3 said:
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
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We also get taxed in NY.
I only have orders with Amazon and Newegg but I really want the gold one (not so much the purple)
Well, I'm pretty sure the CSR is wrong here. February is far-fetched I would think. I also placed an order last night for the 32GB Grey, hoping that either Amazon or Best Buy will get me one soon, as this was supposed to be a Christmas present for my parents.
HuskerWebhead said:
Talking to an Amazon CSR rep now, they are telling me they won't get more in until February. WTF!?
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Hard to get more, when you hadn't gotten any 32gb gray yet. Those are the ones that were canceled, and now allowed to re-pre-order.
They are admitting to screwing up: "We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We're very sorry about this. "
Bring me the head of the one who inadvertently canceled our orders, yea verily.
Btw, check your original order number (from Nov 22/23), and you'll notice that it's the same order number from this morning - if you re-re-re-pre-ordered...
Just got finished with CSR:
Could you please give me an estimated date of when you may be able to ship this item? I would very much appreciate your help.
Amazon.com order number: XXX-XXXXXXX-XXXXXXX
I understand the item is in high demand currently. I was just really hoping for some type of information.
Ranndy:Hi Xxxxx. I'll be happy to help you with this order
Me:thank you Ranndy
Ranndy:Yes, it has a high demand and it is currently out of stock unfortunately. Please bear with me a second, I'll try to get further information
Me: ok, thank you
Ranndy:Thanks for waiting, almost done
Me:thank you for looking further into this for me
Ranndy:You're very welcome
According to our supplier, we're scheduled to get more on December the 30th, Xxxxx.
Then we said bye. So, I don't if this helps, but he was not typing for about 5 minutes at one point, which I guess indicates he was actually looking, he then said almost done, and I waited about another 4 minutes for his response.
NoTanFightFan said:
Just got finished with CSR:
Could you please give me an estimated date of when you may be able to ship this item? I would very much appreciate your help.
Amazon.com order number: XXX-XXXXXXX-XXXXXXX
I understand the item is in high demand currently. I was just really hoping for some type of information.
Ranndy:Hi Xxxxx. I'll be happy to help you with this order
Me:thank you Ranndy
Ranndy:Yes, it has a high demand and it is currently out of stock unfortunately. Please bear with me a second, I'll try to get further information
Me: ok, thank you
Ranndy:Thanks for waiting, almost done
Me:thank you for looking further into this for me
Ranndy:You're very welcome
According to our supplier, we're scheduled to get more on December the 30th, Xxxxx.
Then we said bye. So, I don't if this helps, but he was not typing for about 5 minutes at one point, which I guess indicates he was actually looking, he then said almost done, and I waited about another 4 minutes for his response.
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That's better than the ETA of February lol
Bimboy said:
Hard to get more, when you hadn't gotten any 32gb gray yet. Those are the ones that were canceled, and now allowed to re-pre-order.
They are admitting to screwing up: "We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We're very sorry about this. "
Bring me the head of the one who inadvertently canceled our orders, yea verily.
Btw, check your original order number (from Nov 22/23), and you'll notice that it's the same order number from this morning - if you re-re-re-pre-ordered...
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My original order number from Nov 22 was 102-934xxxx-xxxx
My new order number is 102-1020xxxx-xxxxx
So I do have two different order numbers and I re-pre-ordered the same 32GB gray one...
Amazon know they got screwed by asus.
they're putting the money where their mouth is by offering free overnight.
Asus is oddly silent about this whole thing.
jptech said:
Amazon know they got screwed by asus.
they're putting the money where their mouth is by offering free overnight.
Asus is oddly silent about this whole thing.
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ASUS isn't silent at all. Here's what they said to Engadget:
ASUS started filling the inventory pipelines this past week for our new Eee Pad Transformer Prime and will continue to do so on an expedited basis for the foreseeable future. We will reach normal inventory levels in January for the North American market based on current orders and forecasts. Based on forecasted supply schedules to our valued partners we expect pre-order allocation fulfillment to occur shortly and online or in-store availability in the very near future. We will continue to work closely with our partners to fill customer orders as quickly as possible.
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Asus transformer prime available at office depot huryy!!

I just got one from office depot,will recieve in 30 of dec.hurry!!
Edit: jan 06 delivery date lol but its ok for me better that nothing!
Edit :Sorry guys sold out!!! Better luck next time
Sent from my iPhone
erick0423 said:
I just got one from office depot,will recieve in 30 of dec.hurry!!
Sent from my iPhone
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Good stuff 3 day delivery too bad i already got mine lol
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
Well while I was chatting they went out of stock. I was trying to see if I could pay extra for quicker shipping. I had one in my cart and everything. FML lol
sold out!!!! doh
ReaderLee said:
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
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Did you ask what color?
Sent from my iPhone
Don't get your hopes up on the OD order. I ordered back on the 12/21 and was told I'd get it on the 27th. Not happening. I just finished chatting with a rep and didn't get much more:
Chat Transcript
Please wait while we find an agent to assist you...
You have been connected to Steve.
Steve: Hi Don
Steve: Good morning
Steve: I am glad to assist you with your concern.
Me: Good morning
Steve: We apologize for the inconvenience.
Steve: May I have the order number
Me: xxxx
Steve: Thanks, let me check on the order
Steve: I am sorry the item is out of stock as of now and we do not have the restocking date updated with us
Steve: I would request you to get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: I chatted with a CSR just prior to ordering and she told me that it would definitely ship out and I'd receive it on the 27th. She was very confident about it so I went ahead and ordered it.
Me: Clearly she was mistaken. What can be done about this?
Steve: We sincerely apologize for the inconvenience caused
Steve: Please get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: Can I have some sort of credit applied due to the misinformation I was given?
Me: So far you're the 3rd rep I've chatted with and each has asked me to check back in 2-3 days. I'm losing confidence in that answer, unfortunaly.
Steve: Please know that due to low stock the item has to be shipped from a different location and so it is taking time to get to the ware house near to your location and it should be in stock within 2-3 business days
Me: I understand, but that is NOT what I was told when I ordered it. I was told that it WAS in stock and that it would ship in time for me to receive on the 27th. When I placed the order I again chatted with a rep who told me to wait 2-3 days for the status to be updated. Now you're telling me that it's NOT in stock but that I should still wait 2-3 days for more information. I know it's not your fault, but I need a better result then "check back in 2-3 days"--simply because apparently I have not been given accurate information from the very beginning.
Steve: I will escalate the issue to the higher authority and they will get back to you within 4 business hours with the exact delivery details
Steve: May I have your contact phone number
Me: sure thing. It's xxxxx
Steve: Thanks, please give me a moment while I escalate the issue
Me: Thanks, Steve
Steve: Thank you so much for your patience.
Steve: I have escalated the issue
Steve: Is there anything else that I can assist you with?
Me: Thank you, Steve.
Me: That's it. I appreciate your help with this.
erick0423 said:
Did you ask what color?
Sent from my iPhone
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Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
I bet some 19 year old is going to call you and be like "check back with us in 2-3 days" lol. Good luck!
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
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I guess thats the only color they have.hopefully we dont have any issue with this unit,this would be my second asus prime.
Sent from my iPhone
ReaderLee said:
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
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I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
i was able to order one, delivery date of 1/5. Hopefully it gets delivered and hopefully its grey
Johnday29 said:
I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
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Do you have a sheet with all your pre-order info in one place to start mass cancelling if necessary, too!!?? As soon as I have a tracking number from somebody...
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
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Did they charge ur card for your order? They charge mine already
Sent from my iPhone
erick0423 said:
Did they charge ur card for your order? They charge mine already
Sent from my iPhone
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my card has a pending transaction but the money has not been deducted yet.
effingpace said:
my card has a pending transaction but the money has not been deducted yet.
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Wtf my money has been deducted on my bank already..so meaning i have this one for sure
Sent from my iPhone
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
doeboy1984 said:
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
Click to expand...
Click to collapse
There you go update sorry im just new here
Sent from my iPhone
Back in stock at Office Depot as of right now.

[Q] Best Buy Pre-Order Shipping Date????

I, most likely along with others pre-ordered my device on May the 7th with Best Buy online. Best Buy hasn't given me any kind of solid information as to when they believe they will ship but have assured me that they will do their absolute best to get it to me before the 18th or on launch day.
So.
Anyone have any information they can share to shed some light on this?
JoeyWhite said:
I, most likely along with others pre-ordered my device on May the 7th with Best Buy online. Best Buy hasn't given me any kind of solid information as to when they believe they will ship but have assured me that they will do their absolute best to get it to me before the 18th or on launch day.
So.
Anyone have any information they can share to shed some light on this?
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I preordered in store at my Best Buy May 7th and they sent me an e-mail the following day that they will not be releasing the phone any earlier then the day of launch so I would assume it would be the same for online preorders.
I know nothing either. And they aren't trying to let anyone know, apparently. If you pre-order something, you would think the company would give you a friendly status alert instead of 'backordered'.
UGH.
typhoonikan said:
I know nothing either. And they aren't trying to let anyone know, apparently. If you pre-order something, you would think the company would give you a friendly status alert instead of 'backordered'.
UGH.
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Right? Just so darn frustrating!

Amazon Pre-order discussion

Thought I'd make a thread for people who pre ordered through Amazon instead of clogging other threads.
I just ordered mine today and its back ordered but says est delivery on May 21st
Also here's how to get free one day shipping! Thanks purock!
purock said:
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
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Just ordered mine and Del date is 5/22. Ships 5/18.
I think it says back order because its a pre-order? Not sure?
But release is not until 5/18 so.... I hope it ships that day because I have 5/22 off from work.
It says free activation for new lines... but when I ordered as an upgrade it said Sprint would charge me $36 activation. I called Sprint retention department and complained about their lack of lte, etc and got a credit to my account and a promise to waive the activation fee
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
The $36 fee waiving is for new lines only, not upgrades.
And don't worry about the backorder note, Amazon told me that's just a placeholder type deal. They told me that that all pre orders are on track to ship by 5/18.
My estimated delivery date is the 5/21.
Sent from my LS670 using XDA
I purchase everything via Amazon, but I couldn't wait (too excited) to pre-order so I went with Sprint.com, I should have waited.
I made a promise to myself to never do that again, so my next HTC phone will definitively be via Amazon for sure.
I was opposite. I ordered through Sprint, canceled, ordered through Amazon to save $62.
I too am an Amazon fanboy. I have no problem waiting a few extra days.
Sent from my LS670 using XDA
They didint say **** about Activation waiver. They told me to expect it.
But they did throw in a free charger and a $10.00 Google Wallet Credit.
As far as Shipping. I would prefer it be on Tuesday as that is my day off! Woooot and I work all weekend. Perfect timing!
purock said:
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
The $36 fee waiving is for new lines only, not upgrades.
And don't worry about the backorder note, Amazon told me that's just a placeholder type deal. They told me that that all pre orders are on track to ship by 5/18.
My estimated delivery date is the 5/21.
Sent from my LS670 using XDA
Click to expand...
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Thanks man, I'm going to try this out! I just hope to get it before Memorial day weekend since I'll be out for almost a week. Hopefully my preorder is on track since I ordered a few hours ago lol
Edit: Can confirm this works!
I just cancelled my order from Wirefly and placed one with Amazon. I was in early with Wirefly on 5/7, but they would never give me a straight answer of when or if it would ship soon.
Amazon did say I should have it by 5/22. Not sure whether I believe that or not, but at least they are giving me a date. I also noticed they gave me a free car charger once I placed my order. That was a nice surprise.
Not sure how this customs thing is going to affect it if it is true.
mpmz71 said:
I just cancelled my order from Wirefly and placed one with Amazon. I was in early with Wirefly on 5/7, but they would never give me a straight answer of when or if it would ship soon.
Amazon did say I should have it by 5/22. Not sure whether I believe that or not, but at least they are giving me a date. I also noticed they gave me a free car charger once I placed my order. That was a nice surprise.
Not sure how this customs thing is going to affect it if it is true.
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Click to collapse
Yep they are giving a free car charger to everyone. Can never have enough of those generic USB chargers.
In all honesty, I doubt the Customs thing is going to affect pre-orders that much. Most of those phones have probably been in the country for at least a few days.
Those customs batches are for units not yet sold, I suspect.
When I click the free charger link it 404's lol
Sent from my PC36100 using xda premium
I preordered from Amazon on 5/11 before it went to 'backordered' and my status still shows as shipping 5/18, so I decided to email Amazon today and got the following response:
Hello,
I'm Ron - thanks for taking the time to write in on this matter. I do apologize if this issue has caused any concern.
We are actually aware of this issue, it has been reported to the appropriate department and we are not anticipating any change to your current order.
Your order is still planned to be shipped on May 18th, 2012 with an estimated delivery date of May 22nd, 2012.
If you have any further questions or concerns, our customer service associates can be reached at 877-429-8502 every day between 7 a.m. and 11 p.m. Central time. You can also reach us by e-mail at ******.
Again, sorry for any misinformation and thanks for your patience while we work to get your order to you.
We look forward to seeing you again soon.
Best regards,
Ron E.
=============================
---- Original message: ----
Hi,
I placed a pre-order for the Sprint HTC EVO 4G LTE on 5/11, but last night
I heard there was some sort of delay for this phone due to US Customs. My
account page still shows my order as estimated delivery date of 5/22 with
the shipping date as 5/18 as it originally was when I placed the order. I
wanted to confirm if this was still accurate and if the delay has changed
anything for my account? Also are there any options to possibly get this
shipped faster with another method?
My order number is ******************.
Click to expand...
Click to collapse
So I'm crossing my fingers that Ron from Amazon knows what he's talking about.
Same thing for me; I'm curious if anyone who requested the overnight shipping has seen a change on their order status. (IE: Arrival Date: 5/21)
coolblue830 said:
I preordered from Amazon on 5/11 before it went to 'backordered' and my status still shows as shipping 5/18, so I decided to email Amazon today and got the following response:
So I'm crossing my fingers that Ron from Amazon knows what he's talking about.
Click to expand...
Click to collapse
Amazon often plays by its own rules. So I wouldn't be completely shocked to see them ship out preoders if they were able to get their batch. I know Sprint would prohibit them from doing this, but how effective could they be?
brennen.exe said:
Same thing for me; I'm curious if anyone who requested the overnight shipping has seen a change on their order status. (IE: Arrival Date: 5/21)
Click to expand...
Click to collapse
I had it change a while ago. My status still says this when you go to view order:
Shipping Estimate: May 18, 2012
Delivery Estimate: May 21, 2012
Shipping Speed: FREE One-Day Shipping
Interesting because I got a completely different response!
Thank you for emailing in about the possible delay of the HTC EVO LTE 4G Android Phone. There are reports that the phone is delayed at customs and I'm sorry we don't have a time line when they will be released.
We look forward to seeing you again soon.
Click to expand...
Click to collapse
Just got my response back for the change in shipping. My order has been updated and says it will ship on the 18th and be received on the 21st. I figure Amazon will join the delay alongside everyone else, but they are taking their time getting that info to their customers, so I wonder if they will do anything about that... they are generally good with their customer service. I don't mind waiting if it comes to that.
Yeah I'm trying to keep my expectations low so I don't get disappointed but I'm hoping they already had some stock onhand before it went to backorder status and are still sending those who had preordered their phones on time.
On a related note, I did email again and requested for one-day delivery instead of the free two-day shipping that they automatically give you and score!
Hello from AmazonWireless,
I was able to upgrade the shipping on your order to one day. The new estimated delivery date is 21 May 2012.
Best regards,
Bryan T
=============================
---- Original message: ----
Hi,
Is it possible to request one-day shipping on this order?
Thank you.
Click to expand...
Click to collapse
Anyone hear anything more?
Hello [Crowordove],
I'm sorry for any inconvenience this may cause you, but the truth is we just don't yet know how this customs issue with the Evo LTE phones will affect our ability to deliver your new phone to yet. Of course, we'll keep you informed via email as we find out.
For now, we still expect to ship your order in time for delivery on May 22, 2012 .
We'll send you an e-mail when your order is shipped with your tracking number.
You can track your order status online on Your Account
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
That's what I was given yesterday. However my OG EVO can last a bit longer if I need it to.
Sent from my PC36100 using xda premium
Well hopefully with this news of 5/23 being the new date we'll get our phones next week! Thanks to some awesome one day shipping
Sent from my PC36100 using xda premium

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