Possible Wi-Fi issues? - Xperia Z3 Tablet Compact Q&A, Help & Troubleshooti

So far I'm loving this tablet (even without root) but have noticed that I lose internet access if I'm browsing for a long time. I still have full Wi-Fi signal (I'm only a couple of feet from my router) but no internet access until I disable and re-enable Wi-Fi. This has happened several times since getting the tablet last Friday. I have 3 other Android devices including an Xperia Z1 and none of those have a problem. It has happened on two different Wi-Fi networks so it is definitely not a router issue. I have tried disabling and enabling the options under Advanced Wi-Fi such as 'Scanning always available' and 'Wi-Fi optimisation' but none help.
There is a Wi-Fi Check app preloaded on the Z3TC and it shows it is failing on test 4 - Gateway/DNS. All of my other devices remain connected.
Anyone else noticed a similar problem? I know it is early days but would like to know if I should return it before I get too attached to it!

wired69 said:
So far I'm loving this tablet (even without root) but have noticed that I lose internet access if I'm browsing for a long time. I still have full Wi-Fi signal (I'm only a couple of feet from my router) but no internet access until I disable and re-enable Wi-Fi. This has happened several times since getting the tablet last Friday. I have 3 other Android devices including an Xperia Z1 and none of those have a problem. It has happened on two different Wi-Fi networks so it is definitely not a router issue. I have tried disabling and enabling the options under Advanced Wi-Fi such as 'Scanning always available' and 'Wi-Fi optimisation' but none help.
There is a Wi-Fi Check app preloaded on the Z3TC and it shows it is failing on test 4 - Gateway/DNS. All of my other devices remain connected.
Anyone else noticed a similar problem? I know it is early days but would like to know if I should return it before I get too attached to it!
Click to expand...
Click to collapse
I noticed at the beginning also the same...I had some connection problems in the browser and had to reload the page.
Do you have LTE or Wifi Version? Mine is LTE.

IcHgUcK said:
I noticed at the beginning also the same...I had some connection problems in the browser and had to reload the page.
Do you have LTE or Wifi Version? Mine is LTE.
Click to expand...
Click to collapse
Just the 16GB Wi-Fi only version. I did some tests on my work Wi-Fi (streaming music and browsing) and the connection was stable. I'll try static IP and a few other things and test again at home.
Cheers

Yep, I have the same problem.
Wifi connection is not stable. Sometimes I have to wait for few seconds for it to reconnect.
Mine is 16 gb Wifi version only.
Is this a software issue.? Wondering if I should return it.
Anyone found a solution?

[email protected] said:
Yep, I have the same problem.
Wifi connection is not stable. Sometimes I have to wait for few seconds for it to reconnect.
Mine is 16 gb Wifi version only.
Is this a software issue.? Wondering if I should return it.
Anyone found a solution?
Click to expand...
Click to collapse
Actually, I haven't the problem again since the first week. I'm thinking it may have been a router issue after all (I'm using a Virgin Media SuperHub 2). I've not had any disconnections issues since.
Have you tried the Wi-Fi Test app?

Related

Problem with cm9 and wifi

Hi i went from stock ics on my ray to cm9 by followingnexact step by step guide provided by cm9. Used their kernel as well. Have never modded my phone before. Having a small problem with wifi though. After my phone has been asleep for a while, if i wake it up the wifi icon in status bar is no longer blue its a dark grey and i can no longer browse anything or use the internet. Ive tried rebooting. I did the whole wipe cache etc when installing cm9. In wifi settings in advanced ive also left the setting to "leave wifi on when sleep" checked. If i turn off and on the wifi connection the phone ofcourse is able to reconnect again the icon is blue and i can connect. It not jsut a one off thing its been happening since i isntalled the rom.
If i wakek from sleep a few minutes later i have no issue with wifi. Its only when its been sleep for a while do i have this issue.
Any solutions?
I have the exact same problem but for me it's even bigger, whenever i turn on wifi on my modem, i can connect to internet on my phone, but after awhile i lose my connection completely, on my phone and on my pc also, the only way to get it back is to reset my router and wait for like 5-10minutes...
dellboyan said:
I have the exact same problem but for me it's even bigger, whenever i turn on wifi on my modem, i can connect to internet on my phone, but after awhile i lose my connection completely, on my phone and on my pc also, the only way to get it back is to reset my router and wait for like 5-10minutes...
Click to expand...
Click to collapse
If its also an issue with your. Pc then your issue might be also the router.
My other devices actually work fine in my case its oky this phone that has issues. Macbook iphone ipad nexus s no problems with those.
Same issue here. I can see available networks but unable to connect. There should be no problem with the wifi router as all my other devices work well and I have tried another router. Now I have to flash back to stock firmware.
illus4 said:
Same issue here. I can see available networks but unable to connect. There should be no problem with the wifi router as all my other devices work well and I have tried another router. Now I have to flash back to stock firmware.
Click to expand...
Click to collapse
Your issue seems more severe than mine. Mine actually connects and works, just that when it wakes from long sleep it wont work until i turn off and on wifi.
I get this problem too, but my problem even worse than yours. My wifi lose it's connection after a while, but the icon on status bar shows it's connected, running ping test, browse, even play store can't be accessed. I pinged the router and got unreachable.
And yeah, this problem occurs when I'm using all ICS based rom..
Anybody has any idea if this is a known problem, or if its just us few having thisissue?
illus4 said:
Same issue here. I can see available networks but unable to connect. There should be no problem with the wifi router as all my other devices work well and I have tried another router. Now I have to flash back to stock firmware.
Click to expand...
Click to collapse
I have same problem. I have SE xperia mini with CM9. WiFi worked fine until yesterday. Now phone can't connect to AP (full signal - try connect -> signal drops down), but sharing 3G internet over WiFi works fine. I cleared dalvik cache, but that didn't help.

[Q] Strange WIFI connectivity issue...

Hey guys,
OK Ive got a strange problem with one of my Galaxy S3's!
It will not connect to some WIFI connections! It will say 'Obtaining IP address' then 'Failed to obtain IP address' and then loops itself doing the same thing over and over...?
I have two S3's and my other rooted device is fine. The one that has the problem is running a standard O2 4.3 rom (Un-rooted)
My rooted phone is also running 4.3.
Anyone experienced a similar problem? I have had this problem with 4 or 5 WIFI connections now, including my home one which is rather annoying! I have tried the obvious and rebooted my router, which hasn't helped!
Any advice welcomed!
asatdi said:
Hey guys,
OK Ive got a strange problem with one of my Galaxy S3's!
It will not connect to some WIFI connections! It will say 'Obtaining IP address' then 'Disconnect' and loop itself doing the same thing over and over...?
I have two S3's and my other rooted device is fine. The one that has the problem is running a standard O2 4.3 rom (Un-rooted)
My rooted phone is also running 4.3.
Anyone experienced a similar problem? I have had this problem with 4 or 5 WIFI connections now, including my home one which is rather annoying! I have tried the obvious and rebooted my router, which hasn't helped!
Any advice welcomed!
Click to expand...
Click to collapse
I've had issues with the quality of my internet connection being checked, and then the connection being killed due to "slow internet connection", even on strong Wifi networks. Solution turned out to be to uncheck the automatic network switch in the advanced Wifi settings.
rschalie said:
I've had issues with the quality of my internet connection being checked, and then the connection being killed due to "slow internet connection", even on strong Wifi networks. Solution turned out to be to uncheck the automatic network switch in the advanced Wifi settings.
Click to expand...
Click to collapse
Thanks but that doesn't affect me. It just wont connect full stop
happened to me too, sometimes its a router problem
objectd said:
happened to me too, sometimes its a router problem
Click to expand...
Click to collapse
How so, when I have an identical phone sat right next to it with the same version of Android and that phone connects perfectly?
The only difference is one phone is rooted, the other is not (Both running 4.3, just different kernal number and build number)
Well wifi is a function of the kernel .

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

WIFI issue on Z Ultra GPE with Android 5.0 (Lollipop)

Hi,
Has anyone had similar experience and (better yet) a solution to my issue with wifi connections since upgrading to 5.0?
After the update my Ultra Z GPE losses connection to my home wifi, and other wifi (public wifi,, friend's wifi). Once this happens the wifi app in settings does not see/list the wifi connection. I've tried turning wifi off/on, and refresh but my home wifi (and the public and friend's wifi) do not appear as available. The only solution I've found is to power off and back on again. But doing this several times a day is a pain.
TIA
rmuraoka said:
Hi,
Has anyone had similar experience and (better yet) a solution to my issue with wifi connections since upgrading to 5.0?
After the update my Ultra Z GPE losses connection to my home wifi, and other wifi (public wifi,, friend's wifi). Once this happens the wifi app in settings does not see/list the wifi connection. I've tried turning wifi off/on, and refresh but my home wifi (and the public and friend's wifi) do not appear as available. The only solution I've found is to power off and back on again. But doing this several times a day is a pain.
TIA
Click to expand...
Click to collapse
Well my situation has changed, and perhaps a little less of a pain. Even though in Settings it shows my wifi is connected I am still frequently losing the connection. My apps (i.e., Google browser, Google Now, other apps, etc) do not load/refresh and indicate "No network connection. But now I can resolve the problem by toggling wifi off and on. Better than powering off and on but still a pain.
rmuraoka said:
Well my situation has changed, and perhaps a little less of a pain. Even though in Settings it shows my wifi is connected I am still frequently losing the connection. My apps (i.e., Google browser, Google Now, other apps, etc) do not load/refresh and indicate "No network connection. But now I can resolve the problem by toggling wifi off and on. Better than powering off and on but still a pain.
Click to expand...
Click to collapse
If your device is rooted try Wifi Connection Fixer ROOT by Zextr. The link is
https://play.google.com/store/apps/details?id=co.in.zextr.wcf&hl=en
Thank you for your response. But no my device is not rooted. However, I believe I found the cause of my wifi issue. Separate from my wifi issue I was having some issues with Google Now. So, I uninstalled the Google Now launcher. Guess what? My wifi issue is gone. I have not lost wifi connection since I uninstalled the Google Now launcher.

Wi-Fi Connection Problem

Hi All,
I just received a replacement for my V10 that suddenly died and I'm now having Wi-Fi connection issues.
When I brought it home yesterday the phone was still on 5.1.1 but updated overnight to 6.0 both experienced the same issue.
I have not rooted my device yet but will in the near future.
I have 3 different access points in my home with different id for each.
I can connect to one of them but not the other two.
When I try to connect it I eventually get a WI-FI connection error, or the connection is labeled disabled, or the connection doesn't connect and just shows saved.
I have tried:
1) reset the router
2) changed the password
3) changed to an open connection e.g. no password
4) forgotten then connection on the phone
5) restarted phone
none of these have fixed my issue.
Anyone have similar issues?
Anyone have any ideas for a fix?
Thanks you all for reading my problem.
steve
Just started having a similar issue yesterday. Stock MM, no root. Factory reset had no effect.
Maybe you can join my thread, I have problem with wifi also. You can check if we have same issue and may try my workaround http://forum.xda-developers.com/tmobile-lg-v10/help/wifi-mac-address-changes-reboot-h90120j-t3470140
I actually just noticed this on my phone yesterday. It seems to happen to me when the wifi signal is a bit weaker (but should still be able to connect). My wife's V10 didn't have an issue though. Haven't find a solution yet, but my wifi would also not find any connections after it would disconnect and have to rescan to locate any networks.
silcam18 said:
I actually just noticed this on my phone yesterday. It seems to happen to me when the wifi signal is a bit weaker (but should still be able to connect). My wife's V10 didn't have an issue though. Haven't find a solution yet, but my wifi would also not find any connections after it would disconnect and have to rescan to locate any networks.
Click to expand...
Click to collapse
Have you tried to do factory reset?

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