Device:
ZTE Grand X (Bell Version) - Model Z933
Android 4.3
Kernel 3.4.0+
No root, stock everything.
I recently bought this ZTE Z933, and I've had some photos, videos, and music stored on the phone's storage for a while, and it worked fine.
Just in the past couple weeks, I put more videos, photos, and music onto an SD Card (4GB, FAT32) and put it into the phone, and now very often (almost daily) all of my picture browsing apps and music playing apps suddenly (and temporarily) are not able to detect ANY media on both the SD card and my phone's storage. But, if I browse my media through ASTRO or any other file manager, all the files are there and they work perfectly fine.
Rebooting the phone does nothing to fix this issue, and neither does accessing the storage through USB or unmounting and mounting the SD Card. For a while, the only fix I found was sometimes if I opened up one of my photos through ASTRO, and then closed it, about half the time it would temporarily fix the issue.
After a bit of searching, I found some threads on different sites about restarting the Media Scanner service (or something along that line) in Settings > Apps. I do not have this, but instead what I do have under Apps > Running > Cached, I have something called "Media", which, when I stop it and restart the phone, fixes the issue temporarily, but it works every time. The annoying thing about this is having to reboot, and losing all my ringtone and notification tone settings, and my playlists every time this happens.
Can anyone give me info on things to try? Or does anyone know of an app that will get me around this issue? (the phone has been reset pretty recently so I don't think that would solve it)
Any help would be very appreciated!
Hey how's it going? I to picked up one of these nice little phones and have yet to find anything as far as development on it, i.e root or any roms and ZTEusa has nothing on this phone. Every time I google it it shows another phone.
Its a great phone large screen and has quad core, if enough people post a wanted new thread on the request a thread forum we can get some help. There is a boot loader its just can anyone get root threw it. Also someone needs to try all of the towel root modstrings which are a lot and you might get it rooted. I really enjoy mine have had no problems with media, might be your sdcard is it an old one or a new one what class is it class10?
http://www.xda-developers.com/users-beware-zte-root-backdoor-found/
I just picked up this phone too.
Seems like root acess is simply password controled..
Maybe ztex1609523?
Anyone wanna jam that into an installer?
Related
Thanks in advance to anyone that can offer help with this. I've had my Atrix since launch and there's been about 4 times now (all seemingly after i've hooked the phone to computer with either phone portal, windows sync, or mass storage) where the assigned ringtones for contacts and even my regular ringtone has been changed or reassigned to some random song from my library. I don't know if there's something to hooking it up and it messes with the memory that juggles the ringtones/songs or what. Does anyone else have this problem and if so, has it been addressed/fixed? Thanks in advance for any help offered.
I have the exact same issue and have been posting about it on the Motorola forum as well. Over there the Motorola folks ask you questions and try to get a fix out to everyone, so please check it out if you haven't already.
My issue has happened a lot morethan yours it seems, however, I use extra batteries, so the phone reboots more often.
This is what I posted over there a little while ago:
Internal phone storage keeps disappearing
The "Disappearing ringtones" discussion was closed and merged with this one, but my issue is not the same as the internal memory being wiped.
My files are still on the card and internal memory, but the contacts, alarms, messaging, calendar, etc apps can't remember the tones I set.
I have copied the files to the following locations with the same issue recurring:
/media/audio/(alarms, notifications and ringtones)
/system/media/audio/(alarms, notifications and ringtones)
/sdcard/media/audio/(alarms, notifications and ringtones)
/sdcard/(alarms, notifications and ringtones)
/sdcard-ext/(alarms, notifications and ringtones)
/sdcard-ext/media/audio/(alarms, notifications and ringtones)
Even after moving them with RootExporer to the "non-mountable" storage (/system) they are still reassigning and setting to "unknown".
Possibly related issue. The playlists I create with MixZing, winAmp, and astro are empty are the phone reboots.
Occasionally I get the "no files" error when I check the mounted card in file manager, but if I manualy unmount and remount the card, they are still there.
I keep missing calls, texts and having my alarms "silent". This is getting frustrating. I bought the Atrix on launch day so I need to exchange NOW if that is what is needed.
Other than the above and the losing data connection issue, I LOVE THIS PHONE
Yeah, i've placed my ringtones (all .m4a format) on both the internal/external memory slots and for some reason, when it gets hooked up i'm in the same boat you are...very frustrating i've missed calls and messages as well. surprising that no one from Moto has a resolution for it...
I've run into the same problem, and was planning on moving 'em into the /system/media folder...but it sounds like that won't fix it. Drats.
I've had this issue as well. The random song problem seems to only affect contacts I have set up with a custom tone. No telling what song/sound will play for which contact. Otherwise it has simply changed my default ringtone to a particular mp3 that then becomes the default tone. Really weird.
I do still have the issue with the files in the /system folder, but much less. So I would try them there to lessen the problem. Westill need a complete fix though.
This issue is still a problem. There are even some apps that can't see the files on the internal card or external card. Even after the OTA update this problem is driving me crazy.
I think you dont hear about this issue more because some people dont connect there phone to the computer or remove the battery often. It seems to be a problem with reading the info off the card when it is remounted. On my captivate when I remounted the card it would always scan the card. This phone doesn't.
Any ideas.
Yeah I had this problem too. Was the only thing, and I mean the only thing I didn't like about this phone. I found the only way to fix it is to root the phone and move your personal ringtones to the '/system/media/audio/ringtones' folder using Root Explorer (you can buy it oin the market. Great app BTW). This solved all my problems. I know it's not "right" but it works great. Now I have zero problems with this phone.
-joe-
Permissions read only
Raindance said:
Yeah I had this problem too. Was the only thing, and I mean the only thing I didn't like about this phone. I found the only way to fix it is to root the phone and move your personal ringtones to the '/system/media/audio/ringtones' folder using Root Explorer (you can buy it oin the market. Great app BTW). This solved all my problems. I know it's not "right" but it works great. Now I have zero problems with this phone.
-joe-
Click to expand...
Click to collapse
I rooted, and purchased Root Explorer, but I can not seem to move anything to the Systems folder as it is a read only folder?... What am I doing wrong?
Thanks
t2ohio said:
I rooted, and purchased Root Explorer, but I can not seem to move anything to the Systems folder as it is a read only folder?... What am I doing wrong?
Thanks
Click to expand...
Click to collapse
In Root Explorer, at the top, hit the R/W button.
Ive mounted to the computer often, resboot every day, pull battery every now and then.. I dont have this problem. Ever try Ringdroid?
Hello, I was hoping someone could help me fix this:
For some time I have had this issue that every time my phone locks up while taking photos or video (I often switch camera apps multiple times when taking photos) my phone reboots and no longer will scan the media card (well, I should be precise and say that a notification briefly pops up that it is scanning but it does not completely scan). It's odd because I have no problem connecting by usb, unmounting and remounting the card (I've tried this over-and-over yet when it is remounted it will still not scan), and I can open a file manager and navigate through my files and even move them but it will not let me open anything for instance music or photos (which made me question if the permissions had been changed but everything is still fully readable/writable). In the past it has fixed it by restoring from a backup (sometimes of which I have had to do several times) but this time I deleted all but one recent backup and it is not fixing the problem this time... I feel I have exhausted my options but would definetely like to avoid a total data wipe (I do have recent Titanium Backups done on all my apps and data but I would also like to avoid having to use the time to restore them and all my settings, etc. back to exactly how I had my phone configured). Also, I would appreciate a solution that does not involve hours and hours of reconfiguration and loading as I am consistently using my camera apps all the time and I am really really getting sick of rebooting, restoring, ect. over and over.
I am running MIUIwiz with ED01, OTB v1.6 and CWM 3.x although I dont think this issue necessarily has anything to do with any of these because I had the same problem on stock froyo anyway.. (if anything might it be a kernel issue?)
Thank you in advance for any input!
gOofeye
any ideas?
Almost sound like the SD card is corrupt but you said you can access it and move items.
If it was me, I would back it up and try a restore.
Hi folks,
has any of you seen this?
I have the atrix 4g, I have a 16GB sd card, I copied some files (like 2GB in mp3) to the sd card, I safely removed the device from my computer, then from the atrix status bar I changed the usb mode to none and it mounted the card just fine, but now when I try to open apps like gallery, music player, files, or even winamp, they will just hang and I have to force close application.
Also, it drying out the battery very quickly, is like is hanging in trying to read the files.
What can I do? I don't want to have to reset the phone.
Any ideas?
Hi, ok I found the process taking all the cpu, is android.process.media, I dont know what is trying to do, how can I tell why is hanging?
I cant stop it either, is it important?
Thanks
scmaverick said:
Hi, ok I found the process taking all the cpu, is android.process.media, I dont know what is trying to do, how can I tell why is hanging?
I cant stop it either, is it important?
Thanks
Click to expand...
Click to collapse
I've had this problem twice. I think that the Atrix's software cant handle so much new media at one time. The first time it happened I ended up preforming a factory reset, which fixed everything (Make sure to back up first!) The second time was when I was adding lots of music again, and since I'm doing this constantly, I ended up unlocking and flashing to CM7.
hmmm yes this ain't my first time with this problem either and i had to reset as well. but that's too much work, i have a mod for the lapdock and having to reinstall is a real pain. but anyway I've manage to kill the media process with the kill -9 command using the terminal emulator as root and t this released everything else, gallery and music are working fine. i still don't know what will affect if i don't let the process start again, i might look for an app that would help me prevent it from starting , but if it causes any pain i will try maybe another flash like you said .
thanks
ok, I might have found another solution, may be too prompt but wanted to share.
I kept searching on google and found more options, since killing the media process wasnt very useful, eventually it would start again and hang everything. Basically, go to Settings, Applications, manage applications, all, tab on media storage and then Clear Data, go back tab media share and clear data, then reboot the phone.
After reboot the media process will start again and will scan all drives, I can see it taking something between 20 and 40%, the common at 25%, is way below the 60% that it was using before, so I gave it a second chance and let it running for a while.
Indeed, after some minutes it finished the rescan and cpu went back to 0% on the media process and I was able to open gallery, music, etc.
So, I kept all my files in the sd card, didnt have to factiry reset and the media process went back to normal.
Hope this is permanent, and hope it works to anyone else with the same.
cheers
Hello all, I had recently upgraded to a SanDisk Class 4 32GB microSD card and within a few days after I had merged all of my phone's data and my old sd's data, my pictures come up as broken files, and my music shows about 5-8 duplicates of each song but only a select few will play and the others will act like they're playing but no audio plays and the seconds of the song stays at zero. I even restart my phone with the sd out and the media scanner doesn't show that it's running, and I'm pretty sure it's not because when I go back to the music player I still see all of the songs that are on my sd and the pictures still show that they're broken...idk how the files still show in there without the sd card being in there, but I'm afraid I might have done something wrong when I had cut and pasted all of the files from the phone itself onto the sd. I have no real knowledge of android programming or rooting or anything like that so I figure it would help to mention my phone is stock but officially upgraded to 4.0.1.
Any help would be greatly appreciated and could possibly help more users out there!
I think you have to go to settings-apps-all tab-media storage- clear data. I think I remember right. Maybe try it without your card in. Replace SD card and turn on phone and I think it will scan correctly.
Or something like that. Hope it helps
Yeah I've tried all of the available functions from the phone and also mounting & unmounting it. I'm assuming from being a windows user that I might have transferred over some sort of "playlist" that remembers all of the file extensions for each file, and since they're not located in their original place it cant find the file...idk but it really takes a toll on my drive to work!
Gooday guys,
I've got serious troubles at the moment. 2 days ago I wanted to show a picture to a friend of mine. Opened my gallery > ehm, what is going on here? > there were no photos images anymore.
First I thought that the gallery app got some problemes, rebooted my phone, still the same. Looked up the folders with Solid Explorer, well ... all files got definitely deleted.
I searched for this here on xda and google. Well, all I found out was that it could be ROM related, or that it could have something to do with RomManager (haven't installed it though). The curious thing is that the *.jpg and *.mp4 files got deleted from all folders and subfolders, not only from DCIM and even from the sd card.
I'm not here for any recovery attempts, have done this already
Well this is not all. I've got some *.avi files on my phone (internal and external storage). Theses files were deleted too. BUT not at the same day as the other media files (*.jpg and *.mp4).
So this is the pre story. Now I wanted to know what can I do to discover what is causing this problem, because what's next? Is my phone deleting all my files in a few days?
For me it seems like a script that is searching the whole device for media files and deleting them. (malicious?)
My thoughts were:
to smali all applications and try to find out if a app is causing this
to analyze logcats
Well, These options seems to be very long-lasting, so I ask you if somebody have any ideas on this?
Information about my phone
Phone: Samsung Galaxy S3 (i9300)
ROM: ParanoidAndroid v3.68
Kernel: Googy-Max v1.5.9
I haven't isntalled any apps or updates the last two weeks so I think there are no problems with apps and therefore will not list them.
tldr;
phone is deleting media files
two days ago it deleted *jpg and *.mp4 files from internal and external storage and from all folders (not only DCIM)
today it deleted *.avi files from internal and external storage
could it be a malicious script that is crawling my phone for those files?
how can I find out what is causing this problem?
I hope that somebody could help me *pray pray*
thanks a lot in advance!
Wish you guys a nice weekend
John
Sounds like a nasty software bug
Oooooooooooooo NOT fun! I have seen this before (first time on the S3 though). Sounds like a nasty software bug. Sometimes you can fix this and sometimes you cannot.
What you NEED to do is backup ALL of your phones information. I recommend that you back it ALL up to a computer, even your memory cards information as well.
Then wipe that device clean with a Factory data reset. This will set the phone back to its default settings and will be like a brand new phone.
You might also want to consider formatting your SD card at the same time. Just in case whatever is causing this issue is coming from your Memory Card.
Afterwards I recommend that you try using your phone without any 3rd party applications for a couple days, just to make sure it’s not a bad app causing trouble.
If the phone is still acting up and erasing things then you should file a warranty claim as soon as possible.
Good luck John.
~James~