[Q] Forward all calls when out of range instead of unanswered - Samsung Gear S

After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.

Lucent said:
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
Wild guess you have AT&T?

Uniquebarbee said:
Wild guess you have AT&T?
Click to expand...
Click to collapse
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?

Lucent said:
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Click to expand...
Click to collapse
You could try this
AT&T and T-Mobile both use the same method, which lets you change the number of rings right from your phone. To do it:
Dial *#61# from your phone. Tap Send.
You should see a new screen that displays a bunch of information about what's getting forwarded. You should see a line under "Voice Call Forwarding" that says "Forwards to +11234567890" (where 11234567890 is an eleven digit phone number, likely different from your phone number). Write down this number and tap Dismiss.
Now, dial **61*+11234567890*11*XX# and hit Send, where 11234567890 is the number that you found in step two and XX is the number of seconds you want to wait until voicemail picks up. You can set it in increments of 5, where 30 seconds is the maximum.
After you hang up that call, you can have someone call your phone and see if it worked. On some phones, you can dial *#61# again and see how long it's delaying your calls, but our test phone (the iPhone) did not show this information.
Alternatively, you should be able to call AT&T or T-Mobile customer service and have them change it from their end, if you're uncomfortable doing it yourself.

Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.

rfs830 said:
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
Click to expand...
Click to collapse
THIS is true I have google voice I haven't ported my number over but I get calls and text fine from both numbers

So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.

Lucent said:
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.

pdqgp said:
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
Click to expand...
Click to collapse
which app/widget you speak of? i want to give it a try.

I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh

idelgado782 said:
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
Click to expand...
Click to collapse
They both use the same conditional forward entry for your line. You can only have one. Not both. If you want to forward to Gear S, your own voice mail will never be reached. And vice versa.

billybkny said:
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
Click to expand...
Click to collapse
I suppose, but honestly, it's not that hard to just get on the play store and look them up. They all function pretty much the same. The one I use is RedirectCall. All one word. Very simple and works great.

I couldn't get it to forward right away either. It's pretty simple to actually just forward the call to the Gear S manually. On T-Mobile devices dial **21*your ten digit number# then when you want to cancel it dial ##21# that's it works like a charm. I use tasker now to do it automatically and have had no hiccups. Although it would be nice if it just worked correctly through gear manager.

Related

iPhone Voicemail -vs- Note Voicemail

again, the iP 3GS is my 1st and only smart phone. 1 thing i love about it is the instant/digital Voicemail. does/will Android/Note have this same/similar feature??
tx --- art.
ARTAQaf said:
again, the iP 3GS is my 1st and only smart phone. 1 thing i love about it is the instant/digital Voicemail. does/will Android/Note have this same/similar feature??
tx --- art.
Click to expand...
Click to collapse
Check out Google Voice. It is even better and will transcribe & email messages to you!
ARTAQaf said:
again, the iP 3GS is my 1st and only smart phone. 1 thing i love about it is the instant/digital Voicemail. does/will Android/Note have this same/similar feature??
tx --- art.
Click to expand...
Click to collapse
Yes, it will have visual voicemail.
ARTAQaf said:
again, the iP 3GS is my 1st and only smart phone. 1 thing i love about it is the instant/digital Voicemail. does/will Android/Note have this same/similar feature??
tx --- art.
Click to expand...
Click to collapse
It will probably work like visual voicemail on the Skyrocket: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044776&fm_seq=45375
hauj0bb said:
It will probably work like visual voicemail on the Skyrocket: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044776&fm_seq=45375
Click to expand...
Click to collapse
Whoa seriously?? That's awesome Visual Voicemail is on the Note. That was one of the biggest things I missed from iOS. Using the same voicemail as dumbphones seemed like such a contridiction on my Captivate.
Sent from my GT-P7510 using xda premium
Consider Google Voice.
Visual voice mail with text transcription is just One of the features.
Others include setting same phone number on multiple phones (land line or mobile phones) and choose when to ring them based on a schedule.
View or listen to your voicemail via phone, mobile app, or web app.
Custom voice greeting per user
http://www.google.com/googlevoice/about.html
x10 !! GV rocks.
alexige said:
Whoa seriously?? That's awesome Visual Voicemail is on the Note. That was one of the biggest things I missed from iOS. Using the same voicemail as dumbphones seemed like such a contridiction on my Captivate.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
What contradiction? Why didn't you just use Google Voice?
Dave*228 said:
Consider Google Voice.
Visual voice mail with text transcription is just One of the features.
Others include setting same phone number on multiple phones (land line or mobile phones) and choose when to ring them based on a schedule.
View or listen to your voicemail via phone, mobile app, or web app.
Custom voice greeting per user
http://www.google.com/googlevoice/about.html
Click to expand...
Click to collapse
Voicemails sound metallic with google voice, and the transcription is almost never correct.
I noticed when someone is leaving me a voicemail this what happens: phone starts ringing about 4 to 5 times then stops while the caller is still hearing that the phone is ringing for another 5 - 6 times then Google voice kicks in. TOO LONG for the caller to leave a message. Any way to shorter the amount of the phone rings before Google answering machine picks up ?
If only google voice allowed mms
And not sure if you guys have noticed that they say calls wont be free next year? Not sure what that means.
SysAdmNj said:
If only google voice allowed mms
Click to expand...
Click to collapse
There was a news recently that Google is experimenting MMS.
And not sure if you guys have noticed that they say calls wont be free next year? Not sure what that means.
Click to expand...
Click to collapse
Google says that every year. Basically, they don't want to you get the idea that the way current GV charges will be that way forever.
I'm actually using GV primarily for international calling (not Canada) because it is cheaper and hassle free than any other methods.
daraj said:
I noticed when someone is leaving me a voicemail this what happens: phone starts ringing about 4 to 5 times then stops while the caller is still hearing that the phone is ringing for another 5 - 6 times then Google voice kicks in. TOO LONG for the caller to leave a message. Any way to shorter the amount of the phone rings before Google answering machine picks up ?
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Click to collapse
if this is true then no thanks to GV. my clients need to leave a message, i can't have them just hanging up because they can't wait forever wondering if VM will come on.
foxbat121 said:
There was a news recently that Google is experimenting MMS.
Google says that every year. Basically, they don't want to you get the idea that the way current GV charges will be that way forever.
I'm actually using GV primarily for international calling (not Canada) because it is cheaper and hassle free than any other methods.
Click to expand...
Click to collapse
You know whats funny sometimes, certain friends may send me an mms message and gv will notify me of it but I'll have to look in the gmail inbox to view it. It only happens with some not all.
Its like I use my minutes every time I make a local call with gv anyways, so I have no idea what they mean. I hope they dont mean it'll cost me double to use gv.
ARTAQaf said:
if this is true then no thanks to GV. my clients need to leave a message, i can't have them just hanging up because they can't wait forever wondering if VM will come on.
Click to expand...
Click to collapse
There is a code you can dial on your phone to change the duration when your voicemail will pick up. It's an AT&T setting, not configuration through any other way.
This is how you adjust when a call goes to vmail
On your phone, dial *#61# and click Send.
Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
Write down the number (including +1)
Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum
Dial *#61# to verify that the new settings are active.
hauj0bb said:
Voicemails sound metallic with google voice, and the transcription is almost never correct.
Click to expand...
Click to collapse
I find the VM quality as good as the carriers. The transcriptions are not always perfect, but they are alsays close enough to allow me to quietly read all my VMs (during a boring meeting) to determine if i can delete them or save them to take action on. I find it to be an amazing service; of which the Voicemail is just one part. If you have multiple phone's its invaluable.
bkeaver said:
This is how you adjust when a call goes to vmail
On your phone, dial *#61# and click Send.
Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
Write down the number (including +1)
Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum
Dial *#61# to verify that the new settings are active.
Click to expand...
Click to collapse
thanks for that, but even if I set ATT voice mail to 5 sec pickup Google voice takes forever to pick up. Seems like GV is the one needs adjustment. im sure there is a setting somewhere
SysAdmNj said:
Its like I use my minutes every time I make a local call with gv anyways, so I have no idea what they mean. I hope they dont mean it'll cost me double to use gv.
Click to expand...
Click to collapse
GV app on your phone doesn't use VoIP at all. What it does is auto-forward your outgoing GV calls to a local phone number nearby. It does this to avoid anger carriers. If GV does VoIP calls, all carrier will bar the app being avaialabe to their phones.
So, yes, you still use you minutes.

How do you test call forwarding?

I want to make sure the call forwarding is working but I cant see to get it ti we work. I turned off bt and wifi one the phone and can see th a the watch is disconnected. When I call my phone I never forwards the call. Any one else have this problem?
rfs830 said:
I want to make sure the call forwarding is working but I cant see to get it ti we work. I turned off bt and wifi one the phone and can see th a the watch is disconnected. When I call my phone I never forwards the call. Any one else have this problem?
Click to expand...
Click to collapse
Forward all calls (unconditional)
Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.
To forward all calls, follow these steps:
From the Home screen, swipe up to locate and tap Settings.
Tap Call.
Under Call forwarding, tap Mobile to Gear.
Tap Forward calls to.
Enter the number you wish to forward to and tap OK.
Tap Yes.
Forward some calls (conditional)
Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).
To turn on conditional call forwarding which forwards some calls, follow these steps:
We're sorry, but this feature is not available on this device.
**As per T-mobile User Manual
http://support.t-mobile.com/docs/DOC-14803
I just posted on AC about this also. I think it because I have google voice set up. I just set up google voice on the phone also so now I thinks its all working now. I was able to test call forwarding and was able to get it to work after setting up google voice.
rfs830 said:
I just posted on AC about this also. I think it because I have google voice set up. I just set up google voice on the phone also so now I thinks its all working now. I was able to test call forwarding and was able to get it to work after setting up google voice.
Click to expand...
Click to collapse
AC???
Uniquebarbee said:
AC???
Click to expand...
Click to collapse
Android Central
rfs830 said:
Android Central
Click to expand...
Click to collapse
Got ya

Verizon Gear S no Auto call Forwarding

Am I missing something? the auto call forwarding seems to be missing from the verizon version. The manual call forwarding seems to be working well, but would love to have auto call forwarding. I tried the tasker method and it didnt work either as the phone (note 4) has a popup confirmation for call forwarding before making the call when using tasker.
I don't have it on mine either. I've got a Sprint Note 4 paired with an AT&T Gear S. My gf has an AT&T Note 4 paired with an AT&T Gear S and she has the auto forward feature. Only difference between us is the carrier of the phone.
For me, on Verizon, the auto forward used a *90 or *92 code I believe... Doesn't matter, whatever it is, didn't work. It's a regional thing. If the code doesn't work for you, you'll have to do it manually... No biggie.
Here's what I did. First, click disable forwarding. Some genius decided to enable 3gwhenever forwarding us active. Next, From your phone dial *72 1234567890. Replace with your 10 digit phone number. If successful, it will beep then hang up. If you don't care about voicemail skip ahead a step, at this point.
Then, unless you want to check your voice mail from your watch, forward your watch to Google voice, or my favorite, youmail. First, disable Bluetooth on your phone, then make sure mobile data us on, and set to use your watch number is set in call settings. Then, dial the same *72 code with your Google voice or youmail number.
Once forwarding is set, you probably don't want your friends to wait twice as long for voicemail to kick in, or listen to your ringer twice as long when ignoring calls (30s on phone, 30s on watch) . Now, set mobile data to auto switch, test that 3g goes off and on opposite Bluetooth connection.
I personally like this way better than the factory way. When I don't answer phone, it goes directly to voicemail. When my phone is dead, it automatically forwards to my watch without remembering to enable forwarding. When the watch doesn't answer, it gets forwarded to the same combined voicemail box
*92 does not auto forward calls
Update 12/14/14:
I finally spoke to someone at Verizon that understood the *92 issue not working.
They entered a ticket to the tech team.
He contacted me and I described the problem in great detail.
A day later the issue with using the auto-call forwarding has been fixed!
He said he was going to check other regional switches to verify that the *92 option was valid.
The issue has been corrected and the auto forward from the watch works perfectly now.
----------------------------------
Same issue here....
When trying to forward all calls from my cell phone to the Gear S, it dials *92 as the prefix to my number.
Called Verizon and they said it is a Samsung problem....talked to Samsung and they say it is a Verizon issue.
Neither of them are willing to report this as an issue...time to return it! Ugh!
Also the watch keyboard dis missing some special characters like the dollar sign $??
This "smart watch" appears to be in beta form.
TL

Google Voice Problem

So I have google voice set up for my voicemail. I noticed that this has not been working. I had to reset up my phone and then it stopped working again. It looks like when they phone is set to forward my calls to my watch, it disables google voice forwarding and my att voicemail program then pics up. I was wondering if any one knows how I can get this working again.
I went and removed my phone from google voice and then reactivated it but once my phone starts to forward me calls it no longer works.
Just wanted to see what other google voice users are doing.
They both use the same entry for your phone line: conditional forwarding. So, you can only have one at any time. When you setup auto-forwarding, it will change the conditional forwarding to Gear S number and when it no longer need forwarding, it resets which will be back to your network default that is your voice mail number.
I set up my gear s # as an additional phone in Google voice and had t-mobile turn off voice mail for it, that way I don't need to worry about calls forwarding.
I don't use my Google voice number as my main number so I like the forwarding set up. I wonder if I can have my voicemail number changed on my phone to my Google voice number.
rfs830 said:
I don't use my Google voice number as my main number so I like the forwarding set up. I wonder if I can have my voicemail number changed on my phone to my Google voice number.
Click to expand...
Click to collapse
Go to the google voice web site & look in settings under that number. It should say "activate voicemail" and it'll give you a code to dial on the phone. It's something like *444*YOURNUMBER*# or something like that. But the gear forwarding will always disable GV when it's enabled.
zoso28 said:
Go to the google voice web site & look in settings under that number. It should say "activate voicemail" and it'll give you a code to dial on the phone. It's something like *444*YOURNUMBER*# or something like that. But the gear forwarding will always disable GV when it's enabled.
Click to expand...
Click to collapse
Ya thats the problem im am running into. I may call att to see if there is something else we can do to fix this.
rfs830 said:
Ya thats the problem im am running into. I may call att to see if there is something else we can do to fix this.
Click to expand...
Click to collapse
The only other thing i can think of is using the short code to set your watch to use google voicemail so your phone would forward to the watch & the watch would forward to GV if you missed it on the watch. It's just a thought but I'm waiting to use gear forwarding for that reason so lemme know if you find a setup that works.
One option is to turn off all forwarding in the watch and phone, then set up both the watch and phone normally in Google Voice.
All calls will be sent to both the phone's number and the watch's number. For whatever reason, the phone tends to ring at least 3 or 4 seconds before the watch rings, so there's no problem with multiple ringing devices. If neither the phone or watch are answered, the call will go to Google Voice voicemail.
Also, within Google Voice Settings / Phone, click "Activate Google voicemail on this phone" and dial the number string indicated. You'll have to do this twice, once through the phone, and again through the watch. An important note is that the phone needs to be disconnected from the watch when you dial the code through the watch.
The easiest method is just to put the phone into airplane mode before dialing the number from the watch.

Just got off a 3-way call with Verizon and Samsung...both refuse to fix Call Forward.

Just spent an hour and a half on the phone with Verizon, and then Samsung. Remember that *92 issue where hitting "Turn on Call Forwarding" in the Gear Manager or on the Gear S would try dialing *92 (a non-working short code) instead of *72? Yeah, that's still a thing. And Verizon and Samsung don't care. They don't care about you. Here is a run-down of what I went through in almost 2 hours.
-Call Verizon
-"I can activate call forwarding on your phone?"
-"No, I just want the *92 short code added to my area's cell switch."
-"You sure you don't want me to activate call forwarding?"
-"No, I can do that MANUALLY myself fine. I need either *92 to be added to my area's cell switch as a "call forwarding" short code, or I need someone to fix my Gear Manager/Gear S so that it dials *72 instead of *92."
-"OK, let me ask our engineer."
...
-"He says that would interfere with FiOS."
-"Other people in other areas have been able to do it fine."
-"He says it would interfere with FiOS."
-"OK...then can you fix the Gear Manager/Gear S so it dials *72 instead of *92?"
-"I mean...we can call Samsung."
-"OK, lets do that."
-3-Way Call with Samsung
-"We're not responsible for call forwarding. That's the carrier (Verizon)."
-"That makes NO sense. I can manually dial *72 then the number fine. It's only through your Samsung Gear Manager and Samsung Gear S firmware when I hit "turn on call forwarding" that it tries to dial *92. It's YOUR app that has the problem."
-"We're not responsible for call forwarding. That's the carrier."
-"So, you're saying that the reason my SAMSUNG Gear Manager app dials *92 rather than the *72 EVERYONE ELSE knows as the proper code...is Verizon?"
-"Yes. We're not responsible for call forwarding. That's the carrier."
-"So...you can't look into it and see if there's a way to update anything?"
-"You can take it to a Samsung Experience Store and they can try doing a Smart Update."
-"I've already been to a Samsung Experience Store. They said there was nothing they could do. It sounds like this is a fundamentally broken feature that neither of you are willing or capable of fixing."
-"I do apologize. Is there anything else I can help you with today?"
Just a heads up. I was FAR nicer than the above implies, that is a shortened version. The bottom line, Samsung and Verizon do not care that your call forwarding does not work. They do not care about you. They literally have to change ONE number, and both of them are refusing.
The only way to make Verizon listen is vote with your wallet. I personally don't want to deal with Verizon, ever. Not even consider their FIOS unless I have no alternatives.
The thing is you bought a branded watch that is custom-made by Samsung per Verizon's requirement. Samsung can't just make a change to use different code (which requires a firmware update, BTW, new Verizon firmware for the watch just released today) without Verizon's explicit request.
What phone are you using? I actually turned off auto call forwarding all together and set up conditional call forwarding on my phone. Now when I get a call my phone rings, then if I don't answer it goes to voicemail, only its the watch's voicemail. When I'm connected remotely, my phone rings first, then my watch rings and I answer normally. Works perfect without the hassle or that ugly forwarding icon on my watch's screen. Just look under phone call settings. I changed the forward when busy, forward when unanswered, and forward when unreachable to my watch's number. That's all the auto call forwarding does anyway. I'm using the note edge on at&t but I imagine it should work that way with other carriers.
I hear your pain.....mine dials *28 and *38 for sprint and they don't use those codes so I get a call forward error......they need to change it to *72 and *720. I left a comment on the gear manager app....and they were going to send it to the software engineers for a change on a future update.....but you knows how that goes. As of now......I just down loaded a app.....and when I go jogging I use the app on the phone to call forward to the gs while the phone is at the house. Now I was playing with a file in gear manager that has the codes for call forwarding...but I could not get the changes to stick.......if they would of.....the problem would of been fixed. I guess I will be waiting for an update and hope for the best.
It would of been great if you would of ref this file below to samsung when you had them on the phone.
This was the file:
data/data/com.samsung.:android.hostmanager/files/callfwdlist.xml
supergame2038 said:
Just spent an hour and a half on the phone with Verizon, and then Samsung. Remember that *92 issue where hitting "Turn on Call Forwarding" in the Gear Manager or on the Gear S would try dialing *92 (a non-working short code) instead of *72? Yeah, that's still a thing. And Verizon and Samsung don't care. They don't care about you. Here is a run-down of what I went through in almost 2 hours.
-Call Verizon
-"I can activate call forwarding on your phone?"
-"No, I just want the *92 short code added to my area's cell switch."
-"You sure you don't want me to activate call forwarding?"
-"No, I can do that MANUALLY myself fine. I need either *92 to be added to my area's cell switch as a "call forwarding" short code, or I need someone to fix my Gear Manager/Gear S so that it dials *72 instead of *92."
-"OK, let me ask our engineer."
...
-"He says that would interfere with FiOS."
-"Other people in other areas have been able to do it fine."
-"He says it would interfere with FiOS."
-"OK...then can you fix the Gear Manager/Gear S so it dials *72 instead of *92?"
-"I mean...we can call Samsung."
-"OK, lets do that."
-3-Way Call with Samsung
-"We're not responsible for call forwarding. That's the carrier (Verizon)."
-"That makes NO sense. I can manually dial *72 then the number fine. It's only through your Samsung Gear Manager and Samsung Gear S firmware when I hit "turn on call forwarding" that it tries to dial *92. It's YOUR app that has the problem."
-"We're not responsible for call forwarding. That's the carrier."
-"So, you're saying that the reason my SAMSUNG Gear Manager app dials *92 rather than the *72 EVERYONE ELSE knows as the proper code...is Verizon?"
-"Yes. We're not responsible for call forwarding. That's the carrier."
-"So...you can't look into it and see if there's a way to update anything?"
-"You can take it to a Samsung Experience Store and they can try doing a Smart Update."
-"I've already been to a Samsung Experience Store. They said there was nothing they could do. It sounds like this is a fundamentally broken feature that neither of you are willing or capable of fixing."
-"I do apologize. Is there anything else I can help you with today?"
Just a heads up. I was FAR nicer than the above implies, that is a shortened version. The bottom line, Samsung and Verizon do not care that your call forwarding does not work. They do not care about you. They literally have to change ONE number, and both of them are refusing.
Click to expand...
Click to collapse
The call forwarding feature works just fine on my Verizon Note Edge paired with my Verizon Gear S
Unknown Zone said:
I hear your pain.....mine dials *28 and *38 for sprint and they don't use those codes so I get a call forward error......they need to change it to *72 and *720. I left a comment on the gear manager app....and they were going to send it to the software engineers for a change on a future update.....but you knows how that goes. As of now......I just down loaded a app.....and when I go jogging I use the app on the phone to call forward to the gs while the phone is at the house.
Click to expand...
Click to collapse
How do you guys know what code your phone dials? I have an ATT Gear S with a Tmo sim and a Tmo Note. Call forwarding sometimes does not work, and sometimes does, but I could never figure out why that is.
Also, what's the name of the call forwarding app that you use?
xendula said:
How do you guys know what code your phone dials? I have an ATT Gear S with a Tmo sim and a Tmo Note. Call forwarding sometimes does not work, and sometimes does, but I could never figure out why that is.
Also, what's the name of the call forwarding app that you use?
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For the call forwarding codes you can google your carrier call forwarding codes for that info.
Don't quote me on this, but I know on some phones in the call setting you can edit the call forwarding codes. But, I think the Gear Manager overrides the phone and uses this own. I have the Sprint Note2 (4.4.2) and I don't have that call forwarding setting in the call setting menu. So either I enter it manually on the key pad or have a program do it for me. The Gear Manager has a call forwarding list in the program that it uses when you use the gs to call forward. The codes that it uses for sprint is wrong and needs to be fixed...so for me I have to override manually with a program.
I use "Simple Call Forwarding" play store.
Unknown Zone said:
For the call forwarding codes you can google your carrier call forwarding codes for that info.
Don't quote me on this, but I know on some phones in the call setting you can edit the call forwarding codes. But, I think the Gear Manager overrides the phone and uses this own. I have the Sprint Note2 (4.4.2) and I don't have that call forwarding setting in the call setting menu. So either I enter it manually on the key pad or have a program do it for me. The Gear Manager has a call forwarding list in the program that it uses when you use the gs to call forward. The codes that it uses for sprint is wrong and needs to be fixed...so for me I have to override manually with a program.
I use "Simple Call Forwarding" play store.
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By poking around in Gear Mgr, I don't see any such code, so where exactly is it listed? I see my Gear's number under auto call forwarding, but no short code anywhere.
Also, thanks for the app tip!
The short code is hard coded. You won't find it. Gear S auto-forwarding is designed to use conditional forwarding for all carriers. I guess Samsung wants you to be able to pick up calls from either device. The thing is on AT&T, I can easily change my conditional call forwarding time via another short code dialing. But you can't do so with Verizon IIRC. Right now, I have my forwarding wait time set to 15 seconds and tell my friends and family to be patient.
You can google your carrier's conditional forwarding code on the internet.
xendula said:
By poking around in Gear Mgr, I don't see any such code, so where exactly is it listed? I see my Gear's number under auto call forwarding, but no short code anywhere.
Also, thanks for the app tip!
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Click to collapse
foxbat121 said:
The short code is hard coded. You won't find it. Gear S auto-forwarding is designed to use conditional forwarding for all carriers. I guess Samsung wants you to be able to pick up calls from either device. The thing is on AT&T, I can easily change my conditional call forwarding time via another short code dialing. But you can't do so with Verizon IIRC. Right now, I have my forwarding wait time set to 15 seconds and tell my friends and family to be patient.
You can google your carrier's conditional forwarding code on the internet.
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This was the file:
data/data/com.samsung.:android.hostmanager/files/callfwdlist.xml
This file has the list of codes to use.....I tried to edit but the changes would not stick.
foxbat121 said:
The short code is hard coded. You won't find it. Gear S auto-forwarding is designed to use conditional forwarding for all carriers. I guess Samsung wants you to be able to pick up calls from either device. The thing is on AT&T, I can easily change my conditional call forwarding time via another short code dialing. But you can't do so with Verizon IIRC. Right now, I have my forwarding wait time set to 15 seconds and tell my friends and family to be patient.
You can google your carrier's conditional forwarding code on the internet.
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Click to collapse
Thanks. Lots to research at this point!
I don't know if it'll help any but I left samsung and email about this. I suggest everyone does it. I just said they should let us manually put in whatever we want.
My local area cell switch did not have the *92 short code programmed into it. So the auto forward from the watch failed every time. After talking with Verizon Tech support & Samsung (both pointing fingers at each other) I stopped the insanity and ended the call. I called Verizon back a few days later and got a tech support person that had a Gear S in their hand. He was located in a California call center and was able to get *92 auto forward from the Gear S to work perfectly. So he entered a ticket with the Verizon "Network team" to have the *92 shortcode added. A few days later someone from Verizon called me back to make sure the changes he made fixed the problem. It did not. So I explained to him the problem of my local switch not having the *92 shortcode and he said he would fix it and call me back. He called back in about 30 minutes and it worked!
I wish they would allow you to change the short code used to auto forward calls. I would prefer the *72 immediate forward over the *92 no answer forward.
But at least the keyboard now has a $ (dollar sign) as part of the keyboard symbols (newest software update), so slow progress is being made.
I expect that new features and more compatibility will be in future FW updates but they really need to make the Gear S compatible with more smart phones to gain greater sales! They also need to better explain in their advertising the true un-tethered features (like not needing the phone to make calls).
TL

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