Related
I encountered a strange problem that happened at the beginning when my Gear S was connected to my Wife´s Note 4 and now it happened with my Note EDGE:
On Saturday connection was just normal (as it was for the entire week since I have my Note EDGE), but when I tried to connect on Sunday the pop-up window "connecting" with the circling circle appeared, never vanished and Gear Manager hung up, BUT: when looking into BT-connections it stated: connected, when looking on my Gear S BT-state told me: not connected.
Had to uninstall Gear Manager, reset Gear S, reinstall from scrap, now it´s working again.
Anybody has a clue why and how this happens and how to solve ? It is tremendously annoying to reset the Gear S once a week and reinstall everything from the scrap, loosing all S Health data on the watch .............
(Sorry: did a search in XDA on this topic but did not find anything, so if already a therad concerning this exists: maybe I am too dumb for a correct search.....)
I think I am having a similar issues. My excercise is logged on my watch, but won't sync with shealth.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
it doesnt work
I follow these instructions but it doesnt work.
my tab s doesnt connect to gear s.
http://forum.xda-developers.com/gear-s/general/tutorial-install-gear-manager-connect-t2934307
how can I fix it, please help me.thx.
I've found that there are apps that cause the Bluetooth not to automatically reconnect once you're back by your phone. Is this what you're talking about? If so start deleting one app at a time and reboot every time.
Sent from my SM-N915V using XDA Free mobile app
Hello everybody. I received a new Gear S has a present. Yesterday it was working, but today everytime I connect it to the phone, a message appers saying "The program saproviders has stopped", making the phone unusable. every time I click ok it keeps popping up agian until I disconnect the gear.
I have a Samsung S4 with Thunder Universe Rom, that I was using with the Gear 1 with no problem whatsoever. The fact that I don't understand is why it was working yesterday with the gear S (just paired and use it out of the box), but it is not working today. I did not do anything exept charging the gear.
i tried unpairing the Gear 1, I thought there could have been some conflict, but did not make any difference.
I tried to uninstall and install the gear manager and pair the Gear S again, same problem. I tried uninstalling the saproviders application using TB, it reinstalls immediately by itself and keep crushing as soon as I connect the gear.
it works only if I freeze saproviders, but of course this limits some functionalities (like controlling music from the phone, for example).
I don't think it has anything to do with the ROM, because it was working yesterday with the same ROM. It is driving me insane.
Any ideas?
thank you very much in advance!
rogerpilly said:
Hello everybody. I received a new Gear S has a present. Yesterday it was working, but today everytime I connect it to the phone, a message appers saying "The program saproviders has stopped", making the phone unusable. every time I click ok it keeps popping up agian until I disconnect the gear.
I have a Samsung S4 with Thunder Universe Rom, that I was using with the Gear 1 with no problem whatsoever. The fact that I don't understand is why it was working yesterday with the gear S (just paired and use it out of the box), but it is not working today. I did not do anything exept charging the gear.
i tried unpairing the Gear 1, I thought there could have been some conflict, but did not make any difference.
I tried to uninstall and install the gear manager and pair the Gear S again, same problem. I tried uninstalling the saproviders application using TB, it reinstalls immediately by itself and keep crushing as soon as I connect the gear.
it works only if I freeze saproviders, but of course this limits some functionalities (like controlling music from the phone, for example).
I don't think it has anything to do with the ROM, because it was working yesterday with the same ROM. It is driving me insane.
Any ideas?
thank you very much in advance!
Click to expand...
Click to collapse
Try to Reset your gear S to factory definitions.
I have the Gear S and the Note 4 (both through T-Mobile). I have noticed that when I move out of bluetooth range of my phone, the watch connects remotely so that I can take calls on the watch, but when I come back within bluetooth range of the phone the watch will not automatically reconnect via bluetooth. It remains connected remotely (even when the phone and the watch are sitting right next to one another). Am I doing something wrong, or am I just going to have to reestablish the bluetooth connection manually?
Illusive Man said:
I have the Gear S and the Note 4 (both through T-Mobile). I have noticed that when I move out of bluetooth range of my phone, the watch connects remotely so that I can take calls on the watch, but when I come back within bluetooth range of the phone the watch will not automatically reconnect via bluetooth. It remains connected remotely (even when the phone and the watch are sitting right next to one another). Am I doing something wrong, or am I just going to have to reestablish the bluetooth connection manually?
Click to expand...
Click to collapse
It not gonna reconnect right away. Blue tooth would have to be scanning non stop. Then people will complain about battery dying fast. Also it takes about 10 min for it to search and connect depending on your phone.
BAD ASS NOTE 4 + BAD ASS GEAR S
Thanks a lot. That explanation actually makes a lot of sense.
That's not quite how Bluetooth works, however this fix for this issue is straight forward.
Un install Samsung Gear from your phone. Reset your Gear S, install Samsung Gear, reconnect phone and restore data.
Bluetooth should re connect within seconds after you walk away from your phone.
This broke because of an issue in an update patch to the Samsung Gear software. The patch does not upgrade the software properly, and a re installation is required.
I had the same issue with my Note Edge and Gear S.
Fixed now though.
I had the same issue and re installed yesterday and it connected. What I found to be annoying was I had to completely delete Samsung app store from note or I couldn't install apps from Sammy. It would download then during install process it would fail with error code -112 . It may have something to do with when I fix permission in recovery but it only started doing that after latest update. It's annoying but I guess the temp solution is easy to fix
I have similar problem with bluetooth. When I turn off bluetooth and then turning on the Gear won't to connect. On the phone request pair code for bluetooth appears, but on Gear appears: GT-I9301I is attepting to connect to your Gear. To connect to GT-I9301I, the gear will be reset to its factory settings..When the device is reset, it connect properly and everything work fine until I turn bluetooth off. Then again want to reset the device. My Gear is SM-R750A and phone is GT-I9301I. I try to re-install Gear Manager, reset phone, reset Gear, but still have tis problem.
jay_dremix said:
I have similar problem with bluetooth. When I turn off bluetooth and then turning on the Gear won't to connect. On the phone request pair code for bluetooth appears, but on Gear appears: GT-I9301I is attepting to connect to your Gear. To connect to GT-I9301I, the gear will be reset to its factory settings..When the device is reset, it connect properly and everything work fine until I turn bluetooth off. Then again want to reset the device. My Gear is SM-R750A and phone is GT-I9301I. I try to re-install Gear Manager, reset phone, reset Gear, but still have tis problem.
Click to expand...
Click to collapse
I have made a thread describing how to fix this....In a nut shell you need to completely uninstall gear mgr and galaxy apps and delete the apps in gear manager under the manage apps then click all which is beside the updates tab. Also uninstall all updates to galaxy apps. This will fix issue. here is the xda thread link. Follow it to a t and you will be good l. Let me know your outcome.
TechnRom said:
I have made a thread describing how to fix this....In a nut shell you need to completely uninstall gear mgr and galaxy apps and delete the apps in gear manager under the manage apps then click all which is beside the updates tab. Also uninstall all updates to galaxy apps. This will fix issue. here is the xda thread link. Follow it to a t and you will be good l. Let me know your outcome.
Click to expand...
Click to collapse
I try this, but didn't work. I think the problem is Bluetooth of the phone, becouse I paired Gear S with two different phone and work fine. Also when I try to pair phone with bluetooth in car it appears same problem - connect only first time. Is there any way to re-install the Bluetooth or to change driver or something like that.
Try deleting data in app manager for anything bluetooth related. Factory reset phone if that doesn't work. If you are on a custom rom reinstall rom and see if that helps, research if a different kernel works better. Good luck
Turn off "Use Remote Connection" in the Gear S app settings on your phone. Problem solved
Actually, ignore my previous response, that did not solve the issue.
What did, however, was unpairing then reparing the Gear S to my phone. No problems since
BleahBleah said:
That's not quite how Bluetooth works, however this fix for this issue is straight forward.
Un install Samsung Gear from your phone. Reset your Gear S, install Samsung Gear, reconnect phone and restore data.
Bluetooth should re connect within seconds after you walk away from your phone.
This broke because of an issue in an update patch to the Samsung Gear software. The patch does not upgrade the software properly, and a re installation is required.
I had the same issue with my Note Edge and Gear S.
Fixed now though.
Click to expand...
Click to collapse
I had the same issue and used the suggestion above and it didn't work.
I uninstalled on the device, reset gear, then reinstalled on device and reconnected...bluetooth did connect. I walked away came back and the gear didn't reconnect automatically. I had to reconnect from the phone side. THIS SUCKS!!!
Anyone have any other suggestions? i have gear s and NOTE 3 (android 5.0)
Illusive Man said:
I have the Gear S and the Note 4 (both through T-Mobile). I have noticed that when I move out of bluetooth range of my phone, the watch connects remotely so that I can take calls on the watch, but when I come back within bluetooth range of the phone the watch will not automatically reconnect via bluetooth. It remains connected remotely (even when the phone and the watch are sitting right next to one another). Am I doing something wrong, or am I just going to have to reestablish the bluetooth connection manually?
Click to expand...
Click to collapse
Had same issue with my Note 3. I was on some modified ROM and it was cousing all the trouble. Switched to this one http://forum.xda-developers.com/galaxy-note-3/development/rom-aryamod-v1-tw-lollipop-t2990920 and everything works like charm. Alllso love the ROM. :good:
Note 5 and Gear S not reconnecting automatically
My New Note 5 has the same problem, not reconnecting after phone and watch are back together. I have to manually flip on phone use in bluetooth settings. This is still after factory resetting phone and watch. Is there any updated fixes
Cebudukas said:
Had same issue with my Note 3. I was on some modified ROM and it was cousing all the trouble. Switched to this one http://forum.xda-developers.com/galaxy-note-3/development/rom-aryamod-v1-tw-lollipop-t2990920 and everything works like charm. Alllso love the ROM. :good:
Click to expand...
Click to collapse
Besides the Rom change any other fixes, I have a note 5 with the same issue
i had this problem after the last update. all i did was to unpair it from my phone and then pair it again works perfect now..
Facing the problem after an update, resetting the watch doesn't help. Cant reset phone as lot of stuff on it. Cant take a complete backup. stuck with this now. Any solutions.
If I restart bluetooth share the watch connects. Any work around for this issue .
gear s cyanogenmod os unable to connect to galaxy s4
Hello
I have installed cyanogenmod 12.1 in my gear s. Now trying to pair the gear s by installing samsung gear app in mobile (S4) but mobile is unable to find my gear s. then i tried android wearable app. In android wearable it detects the gear s but for long time unable to sync the data. I also found that bluetooth gets disconnected (either from gear s or S4 that unable to understand). Please help how do i pair my S4 with gear s. DO i have to install any software in gear s?
Hello someone managed to solve even me notes 3 and gear s when disconnected with the bluetooth will not re connects
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
UPDATE: I'm an idiot / Samsung's instructions on how to do a hard reset are awful.
I decided to Google how to do a hard reset and discovered that when in the Recovery Menu, you need to hold down the Power button to choose an option (Samsung's instructions just tell you to press the Power button until you highlight what you want and I assumed it would automatically choose that after a few seconds because the phone would restart for me). Watch is now factory reset and so far the screen issue appears to be resolved. Another four hours of transferring music it is then.
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
allow to power down
BOZG said:
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
Click to expand...
Click to collapse
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
theroblog.com said:
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
Click to expand...
Click to collapse
samsung gear s screen on and off..looping
There you go. Not much to read there though as it's just me and OP. The problem re-emerged for me after a few days again so I was forced to do another hard reset to actually use the watch. I noticed it when I woke up in the morning and noticed that another update had been pushed to the Gear app. That's twice now that this has happened shortly or immediately after the Gear app was updated.
I haven't been able to uninstall an app / change clock face to see if it works as the watch is completely unusable when it happens to me. The Gear app registers that it's connected but it's impossible to change anything from there either and if I turn the watch off and back on again, the Gear app will no longer connect.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Not sure if I've actually tried letting the battery drain. I'll try that the next time it happens (if it happens).
I had the same problem after the update, a reboot didn't solve the problem. Eventually the battery drained. After a recharge most is fine but I never know which watch face will suddenly appear.
Same issue again. Didn't see the Gear app updating but there was an update released the day before. Going to switch off auto-updates and see if it definitely the problem. Just seems too coincidental that this problem starts right after an update is released for the Gear App.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Started doing it again yesterday so let the battery die and charged it fully and it didn't help. Left it on the box overnight and brought it to a Samsung Service Centre this morning and of course it was working again when I took it out of the box! Left it with them anyway so I'll see what happens.
I've had my Gear S a few weeks and it has also started doing this, I will give some of the suggestions here a go.....
EDIT: So opening the Gear Manager App once Bluetooth was connected brought my Gear S back to life. Phew!
It's only entered this state after I turned it off at night and then turned it back on in the morning - so it had been off roughly 8 hours. Upon turning it on the screen would cycle from the right time and notification numbers and the wrong time and wrong notification numbers too off again.
@ BOZG - Just wondering if you got your S back yet and if so, were they able to tell you what was causing this on/off problem. Mine just started doing it yesterday.
Also, how did you find the "Samsung Service Centre"?
holding the screen seems to cause it...
Had to send mine to Samsung for a new charging cradle and they updated the software to latest, when i got it back it seemed fine. Then i was messing about with it and was holding the screen to my chest for a while and that seemed to cause it to happen. It seems to be the screens gets too much activation and it flips out. I think this is what started the problem last time it happened.1
Switching to power saving mode seems to fix it for me... have to wait until it gets low on battery and when the low bat warning comes on, switch then... leave for a bit then switch back to normal.
I called Samsung Thursday and they sent me a UPS label and told me to send the watch, charging cradle and AC charging cord back in for service. She told me it takes about 7-14 days. We shall see.
Happy to have found this. </rant>I'm starting to get enough of this Samsung stuff. I had the note 2 and now I have the note 4 and gear S. That is mote then 1000 euro of equipment. And today when I tried the restore to fix this, both the phone and the watch rebooted. Crazy that they can not build good software and hardware for this price. </rant>
To me it seems that is freezes somehow when this happens. It kept jumping back to 22:10 time and changed to the watch-face and settings keep rolling back. It seems to happen to me, when the watch is off for some hours. The samsung way... no update to fix this.
solved for me
hi first of all sorry if i do any mistakes because English is not my language
i had similar problem and i found the solution at least in my case . THE PROBLEM IS NOT WITH THE GEAR S
all was ok using 4.4.2 kitkat on my note 3 before few months i upgrade with lollipop 5 official from sammobile via odin
from that moment the problems begin with the reconnection of the gear with the note
long time to connect and no auto reconnection only manual by turning off-on the bluetooth
i was boring to do format to the note3 so i left it as it
few weeks ago probably of gear manager update the gear start freezing and the screen turning on and off
first i do a factory reset and the gear was ok for a while but after it do the same but the next time the screen was not ok the colors was different so i send to service in Athens
the service in Athens is very fast and very helpful , is one of the reasons that i will difficult go with other manufacture , so they return me the gear saying that they change the motherboard and now there is new imei
but the gear that they send me was brand new except the band and the box. BUT after some time the same problem ..... i call them and they tell me to send it back so i send it and i receive it again but this time the say that the watch is ok
GUESS NOW .... i turn it on and after a while of the connection with my note AGAIN the same problem the screen on and off and freezing plus was overheat underneath
i was ready to call them and to say few words but they was closed ..... then i search the net and i found this post and i thing probably is not the gear the problem ,no hardware problem, i decide to do a test
i download the last working rom to my phone 4.4.2 and magically the problem disappears .... but now there is a software update on my phone lollipop 5 so i do the update and i was ready if the phone cause again the same problem
to return and stay with 4.4.2 But now all is ok the problem solved .... now is more of 24h and all are ok
i hope this will work for you also
Same problem
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
JALUK said:
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
Click to expand...
Click to collapse
Ok but doing a downgrade and all working ok you can do update again.... i am not with 4.4.2 i went to the latest 5.0 for me now and all are ok.
Maybe something was wrong with the update procedure.
UPDATE
the touch function of the 2nd gear stop working so i send it back and they send me new device
for a few days all was ok . But today when i restart the phone while the gear was disconnected the problem with screen turning on repeatedly appears again .
for sure is not problem of the gear , this is the 3rd device in my hands, something is wrong with the gear manager software .
i have also reconnection problems .... if the phone is far away and they lost Bluetooth connection the most of the times i must reconnect manually , the gear say disconnected but the note think is still connected
I wonder has anyone tried to reset the watch as a stand alone device and see if the problem happens? I know you might lose a lot of the blue tooth functionality but I think I will test it and see if the problem still happens.
It sounds stupid but this happened one time on my gear fit, just was connected to my PC with the ODIN program open doing nothing, and I was on my phone trying to install the gfm (because I can't pair my note 5 with the gear fit), and suddenly I saw something on the watch's screen and I couldn't believe I was on the menu, I wanted to active the bluetooth and make it visible but it wasn't responding the visible option so that's why I had to restared, so now I'm back again in the activation screen :crying:
I have 1 week trying to figure it out what could I did, but I give up. Someone can help me?
e.riveram10 said:
It sounds stupid but this happened one time on my gear fit, just was connected to my PC with the ODIN program open doing nothing, and I was on my phone trying to install the gfm (because I can't pair my note 5 with the gear fit), and suddenly I saw something on the watch's screen and I couldn't believe I was on the menu, I wanted to active the bluetooth and make it visible but it wasn't responding the visible option so that's why I had to restared, so now I'm back again in the activation screen :crying:
I have 1 week trying to figure it out what could I did, but I give up. Someone can help me?
Click to expand...
Click to collapse
probably same method as others. press the name on the watch about 25-30 times. afterwards a message will pop up, wait until it disappears. press and hold the name again for a few seconds and it should get in.
el_venga said:
probably same method as others. press the name on the watch about 25-30 times. afterwards a message will pop up, wait until it disappears. press and hold the name again for a few seconds and it should get in.
Click to expand...
Click to collapse
Yes, I tried it but nothing I saw this method in youtube .
but Thank you!
looking for a bypass too. i use a Jolla Sailfish OS Phone and cant install the gear Fit manager (get parsingfail message). Is there no cfw to bypass it?