Hi.
I was using XT910 (with 4.0.1, not rooted or flashed) when the screen suddenly went blank (black) and after about 15 seconds the device restarted without promting anything. While booting, first comes Motorola's official red logo, and then Provider's logo and right at this stage booting stucks just displaying the latter logo without continuing to boot.
I was able to wipe out the cache, but it didn't help. I can reset to factory defaults, but I have critically important data in some applications and if I do so I'm going to wipe out everything.
Is there any way/solution to retrieve/extract or get an access to applications installed and their data in this case? I can even sacrifice the device in order to get that important data (no need photos or contacts).
Thank you.
john2014 said:
Hi.
I was using XT910 (with 4.0.1, not rooted or flashed) when the screen suddenly went blank (black) and after about 15 seconds the device restarted without promting anything. While booting, first comes Motorola's official red logo, and then Provider's logo and right at this stage booting stucks just displaying the latter logo without continuing to boot.
I was able to wipe out the cache, but it didn't help. I can reset to factory defaults, but I have critically important data in some applications and if I do so I'm going to wipe out everything.
Is there any way/solution to retrieve/extract or get an access to applications installed and their data in this case? I can even sacrifice the device in order to get that important data (no need photos or contacts).
Thank you.
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let other users know the solution if you've resolved it. will be helpful for someone someday
Related
Hi, I recently rooted my Samsung Galaxy Tab 10.1 and everything was working fine. A couple of months later, I put the tablet in airplane mode because I didn't want to drain the battery when I wasn't at home. When I got home and removed it off airplane mode, the device appeared to be frozen so I held the power down to restart it; this normally fixed most issues I've had with it.
Only this time, it boots to the screen with the Samsung logo and is just stuck there. I was wondering since I did root my tablet, is there any way to restart it properly without doing a factory reset which will cause me to lose all my data/apps, etc...
Did you try to restart device from recovery?
Could you please describe what you mean by boot to recovery?
Hold power+volume down, you will be directed to recovery, there choose reboot device, if that wont help try factory reset, or flash stock rom through Odin
Any solutions that would not wipe the data?
If not is there a way for me to access the data and save it prior to me doing the factory wipe like hooking it up to my pc and transferring the data?
I have recovery but noticed I never took a backup. I am wondering if I did a backup now and did a factory wipe; would it wipe out the recovery/root? If not; would I be able to restore the backup and get my data back?
I tried the wiping cache but no luck; still just goes to the logo screen and no further.
Gorath190 said:
Any solutions that would not wipe the data?
If not is there a way for me to access the data and save it prior to me doing the factory wipe like hooking it up to my pc and transferring the data?
I have recovery but noticed I never took a backup. I am wondering if I did a backup now and did a factory wipe; would it wipe out the recovery/root? If not; would I be able to restore the backup and get my data back?
I tried the wiping cache but no luck; still just goes to the logo screen and no further.
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I had this same problem on my tab. However, I just got out of it using the RECOVERY mode as was explained above.
It will not wipe your data. Just choose the option to reboot the system and that will fix it for you. I had same concern about wiping my data so when I saw that reboot option, I selected it and it has helped to rectify my issues. My tab has finally boot completely and I'm once again able to use my tab.
My Samsung Galaxy S II Plus (running stock rom) is currently stuck on the recovery screen when booting.
I think it happened after I updated some apps from the App store. The device seemed weird (flashing icon(s), apps not working, etc.), so I wanted to restart. When I did, the following happened:
It didn’t show the Samsung logo, just the phone name/logo once or twice
It then showed "no command"
Then the recovery console was added on top of «no command» ("no command" is still visible behind the text of the recovery console, and an android lying on its back with a red triangle)
I tried wiping the cache from the recovery screen (resulting in a message saying "error"), taking out the battery, etc., but it won’t boot.
My phone has no custom rom installed. I think I have upgraded to the latest official Samsung release.
Can I install a backup/recovery system such as CWM or TWRP without losing my data?
Or can I reinstall the stock rom without losing data (photos, app data, etc.)?
Basically, can I get access to my data in some way despite being stuck on the recovery screen? That’s my primary goal.
I have an SM-925A that has never been rooted or had custom rom installed and it is stuck on the at&t logo after a random reboot happened. Unfortunately there is data on the phone that needs to be recovered, specifically photos that were not backed up. I've had no success with getting this phone to boot back up. I'm more interested in recovery the data then fixing the phone.
Current Symptoms:
Phone boots
Shows Samsung logo
Shows white background with AT&T Logo that animates for a moment
Stays stuck on this screen indefinitely.
Attempted solutions:
Volume Down and Power button reset attempted multiple times with same result after reboot
Draining battery entirely until the phone shuts off, charging and then booting back up, same result
Wipe cache partition from android recovery (stock recovery)
Attempted to sideload teh 6.0.1 OTA update (SS-G925AUCU3BOJ9-to-U3CPD6-UP) , but the phone is already updated and i got this message:
"Package expects build fingerprint of samsung/zerolteuc/zerolteatt:5.1.1/LMY47X/G925AUCU3BOJ9:user/release-keys or samsung/zerolteuc/zerolteatt:6.0.1/MMB29K/G925AUCU3CPD6:user/release-keys; this device has samsung/zerolteuc/zerolteatt:6.0.1/MMB29k/G925AUC"
"E:Error in /sideload/package.zip"
"(Status 7)"
"Installation aborted"
Any suggestions on how to recover the photos on this device? Again fixing this device is not the issue, its recovering the photos.
Have you tried to connect to smart swich pc?
Sounds like stuck in a bootloop and the only fix is flashing stock firmware.
One thing to ask... did you use google photos? It should have them backed up if so?
Sent from my SM-G925F using Tapatalk
No google photos was turned off for some reason. Can flashing stock firmware be done without wiping the data?
cmbaker82 said:
No google photos was turned off for some reason. Can flashing stock firmware be done without wiping the data?
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Unfortunately not mate. As when device boots up you will have to set up as new phone or restore from backup. But as you said google photos was off.
Stock firmware will wipe everything.
Have you tried connecting to pc and opening as folders? Can you connect to pc with latest drivers?
After soft-reset, the usual splash screen (with unlocked bootloader message) appears, then it disappears, the phone makes a single vibration, the splash screen happens again and it loops from there. Model number is SM-A202F/DS. I can't pull log files using ADB.
Can anyone help me?
UPDATE: Tried flasihng the latest firmware from https://www.sammobile.com/samsung/galaxy-a20e/firmware/SM-A202F/XEO/download/A202FXXU3BTE2/344595/ and using the HOME_CSC file as oposed to normal CSC which would wipe /data. The flash was sucessful but instead of bootloop the phone entered recovery mode with "android cant be loaded" error. I've decided to wipe /data from there (most of stuff I have is either Google synced or stored on external memory anyway) and the phone boots normaly now. So now I have a new question - how can I integrate system app updates with factory versions without risking another bootloop?
Hi,
i'll try to explain the problem.
I use the Galaxy s6 SM-G925T and wanted to reset to factory defaults. The phone is in original state. So no custom rom, not rooted or any other modifications. The Battery has been replaced because the old battery had to be charged every 4 hours. Because the new battery does not lives much longer (maybe 6 hours) i wanted the factory reset.
First using the volume-up home and power button, i've choosen wipe cache / factory reset
Down the bottom of the screen was a text : No Support SINGLE-SKU - Supported API: 3 - dm-verify error
I continued and wiped the data
The system returned "Data wipe complete"
After the phone rebooted the system restarted, only to show the blinking SAMSUNG text.
I left the phone blinking for about 1 hour, nothing happened.
So i loaded the official systemfile : CF-Auto-Root-zerolte-zeroltexx-smg925f.tar
using Odin3_v3.14.1 i was able to flash it onto the phone.
After rebooting now the red android puppet showed up and the cf-auto-root program fnished without errors but the phone still wont start
Is the phone bricked or is it still possible to restore factory defaults and get the phone back to work ?
Thanx for all the helpfull answers !!
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