Hi, I recently changed to Win 8.1 (x64) and for some reason the OS is not recognizing my phone or my tablet (both have MTP interface).
Apparently the drivers (MTP & ADB) are correctly installed, I see both of them on the device manager with no errors, and I can even connect through ADB. Also, in the devices and printers site I see them under the unspecified type. I also see them on the safely remove menu (but the icon is a generic device, not a multimedia one).
I've tried countless solutions, and also all types of drivers. Sometimes I get error 10, sometimes nothing.
I've read one solution that is to install the media feature pack for N versions of Windows but that's not my version. But then I remembered that I messed up with the system codecs not long ago. Maybe there is a connection?
Apart for MTP and ADB devices in device manager, I have a hidden device under "other devices" category with the name of the phone (GT-I9300 in this case). That's the name that should be seen on the explorer to access the phone's files.
Anyway, I can't explorer any android device through MTP.
Any solution or approach to find the error?
I will provide any info you guys need.
Thx in advance!
Anything? I've been trying things literally all day and I'm starting to feel very fustrated...
I've tried this:
http://forum.xda-developers.com/galaxy-s3/themes-apps/guide-troubleshoot-mtp-driver-t2518821
And nothing at all. It's not the phone because I only changed from win7 to 8.1, I did nothing to my phone. And also it's not just my phone, also my tablet or any other mtp device. Also, the driver seems to work well on device manager, the problem is that threre's no device in explorer to open it.
Any ideas??? I'm freaking out!!
Problem solved. Guess what was the cause: the Media Scanner Optimizer Xposed module. Don't know why though. If anyone knows how to fix it please tell me, otherwise it will remain deleted from my phone.
Thanks.
Related
Im so saaad! i think its all my fault.. i copied everything from my galaxy s2 storage over to my new xperia s.. and now it doesnt recognize the phone so i can transfer files..
what should i do ? please help!
btw the phone is just awesome! wauw!
I would also like to know how to properly mount the storage to a PC so that it is recognised as a Mass Storage Device rather than a MTP connection..?
Its so annoying not being able to see thumbnails of the pictures/videos you are trying to access..its also annoying that the PC has to spend time on downloading the files before playing rather than streaming straight from the storage.
Anyone have any ideas? plz..
Rather than starting a new thread I just used this one..thx in advance
When you connect the phone, on notification bar should say Internal storage connected. When you go to My Computer you should see Other section, where new device come up, called... Xperia S. Double click on it, so it goes to Internal storage. Again, double click and... you can see internal content. Hope it helps.
Same thing happened to me.... Today onwards time n again seeing a mtp driver failed issue when connecting to my win7 laptop. It wad working fine earlier. When I switch off n restart the device,it installs driver correctly and autoplay option comes up to open the xperia s device. However when I click on open folder, I dont see any folders in my xperia s phone. Hence no file transfer is possible. How can I get my phone working again?
I tried to do pc system restore... Since it was working yesterday...but that didnt solve the issue either. Any ideas?
Sent from my LT26i using XDA
Do you use different USB ports? Try to stick to only one. I still have XP and mine is always working, so this is definitely PC and windows issue.
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Hi has this problem been solved. I have two computers, the win 7 one installed fine but it refuses to work on the xp one.
any help?
intellix said:
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Click to expand...
Click to collapse
I've got the same problem, but you can still use MyPhoneExplorer from
.fjsoft.at
to access your phones data. please also read the forum, because it needs an app on your phone too.
fjsoft.at/forum/viewtopic.php?t=11454
Also I've called with the xperia help line about a driver pack, but there aren't any lose available, exept what is in SEUS or PC Companion, but they don't work for me.
Can also some tell me if SEUS also will provide the new firmware 6.0.A.3.67? because SEUS tells me that my phone is uptodate, but I still have 6.0.A.3.62.
Install the latest version of media player, that worked for me.
Try connecting phone in Debug mode. On first time MTP driver installation will fail too but after that disconnect phone, disable Debug mode in phone and connect. Now it should working.
If will not working then go to Device manager on your PC, find "Mobile devices", select something with MTP in name, right click and choose "Uninstall". Disconnect phone, connect again and now it should working.
Worked for me!
Hurray! I fixed it on my computer WinXP sp3. I did everything with MTP bla bla winmedia11 even dev kit MTP = No fix.
go to Settings-> apps-> handle apps-> all-> MtpApp <open it.
Clear data and cache. (restart phone if you want)
plug the phone in USB and wait.. the scanner/camera thing comes up.
Right click on This computer (my computer?) chose "Handle" -> device manager -> scanners and printers-> right click on the "phone" -> settings -> device driver-> update.
Chose let windows search for XXX and voila MTP device driver found and installing.
(I'm using Swedish interface so the names of step might be wrong )
I can confirm that delete data / cache on MTP App indeed solved the problem. Thanks
Howdy.
I recently updated my YP-G1 from CM10 to CM 11 [4.4.2]. I need to use my device for Android app development (and have used it before way back when it was on stock, but haven't used it in a very long time), but am unable to get ADB/Eclipse to detect that there is a device detected. Using the emulator is not an option at this point, as I need to do some work with a real camera.
I've got the Android USB debugging enabled on the device, and the little notification that debugging is enabled comes up when I plug it in.
Things I've tried:
1) Update Eclipse/ADT (complete uninstall + reinstall)
2) Update Google USB Driver (from SDK manager)
3) Update Samsung Kies
4) Google
The only related forum thread that I've located for this situation is: http://forum.xda-developers.com/showthread.php?t=1776828, which just implies that Windows should be auto-detecting the device. Windows is not doing that.
I have noticed that the YP-G1 drivers do not show up as installed under Device Manager. Perhaps that is the source of the problem? I have not been able to rectify that situation via Kies, so I am unsure. Kies doesn't even detect that the device is connected!
If it matters, I'm running on Windows 8.
Thanks much.
P.S. -- I'd post in the CM11 thread, but since I just registered, I am not allowed to do so, unfortunately.
Edit: I got mine to work finally. I solved my issue by allowing windows to automatically search windows updates for drivers. After I did that it found them and it worked, so try that.
I too am having this issue and it's really bugging me. I've tried everything I can possibly think of but I cannot get the drivers to install. I'm using windows 7 64 bit and it sees the YP-G1 but it doesn't have the drivers so things like kies and adb won't detect it. Any solution would be very helpful.
Strange...that's what the thread I linked to suggested. I've tried that multiple times to no avail. Perhaps Windows 8 doesn't find it, while 7 does for some reason? I've tried doing searches via both Device Manager and Windows Update.
Could you perhaps upload the driver files it found? You should be able to figure out what/where those are by using Device Manager, then right click the YP-G1 and go to Properties, then the driver tab, then driver details. Maybe they'll work on Windows 8 as well as 7. I might try plugging my device into someone else's computer to see if somehow mine is just acting stupid.
Thanks for your reply!
Edit: I've plugged my device into another computer. You're right -- on Windows 7, it can find the drivers just fine. On Windows 8, it can't. Go figure. Now to figure out where to get those files and/or how to get the device recognized..... (??)
Hey guys.
I have Samsung galaxy ace 5839i (stock for 5830i) and I am using it for a few years, but this problem came for the first time.
Always, when I try to connect my mobile to pc using cable, it just won't connect, it won't even show me the notification of connecting.
Before this problem, I connected it to fedora linux and it was succesful, but now? It won't show me that USB sign even in windows.
Any help?
Thanks in advance
@LiQuDiAk, basically s5839i and s5830 i are identical in many areas ,, few questions though,, did you root your device or you are on android 2.3.6 stock version / kernel 2.6.35.7 ?
when you are in your windows device manager ( while you are connected , do you see any exclamation / question marks in front of the corresponding driver), you can always uninstall your old driver, reboot , then try compiled driver in attachment , and reboot to take proper effect in your registry (tested on win xp/7 -32bit) . Also check your device settings>Application>Development > USB Debugging and make sure the option is checked. now lets check your debugging mode through ADB command and see if your device is being recognized. download platform zip attachment, unzip it and put the folder someplace like your desktop. Now open your command prompt (cmd) through whatever means you are comfortable and change directory (cd) to the unzip folder or simply open your folder and drag/drop adb.exe into your CMD to be in the right place very fast. Then type "adb devices" without quotation marks and report for more troubleshooting .Assuming your Samsung cable is not faulty of course.
@ehsanotaku Yes i did root my phone on pheonix fire rom. No i do not see any. And debugging is checked, that was my first guess why it was causing this. I was checking, whether my device is recognized in linux (only available OS in present) and it was NOT, but the cable is not faulty, because it was charging my phone... but i will do recognize process on windows, hope it will get better. But thanks so far!
so, the driver didnt help, but the adb devices got me something long which i do not completely understand (i am a girl and not IT) so...
LiQuDiAk said:
so, the driver didnt help, but the adb devices got me something long which i do not completely understand (i am a girl and not IT) so...
Click to expand...
Click to collapse
off topic though, gender discrimination is prejudice,, sorry if you are offended . Learning from each other despite your gender,does not undermine your knowledge EVER mate You might find it hard to believe, but I am quite novice in android stuff myself ( learning a great deal from some female members though ).
Back to topic at hand now,,,So let Perfectly Clear take away the time-consuming tasks and fix some stuff ..1. so you can not access your sdcard's content from either systems,, even if you try some live bootable Ubuntu disk/flash into your system and boot it up,, you can't access the mount drive content , right?
2. screenshot of your device manger while you are connected always help mate
3. those long streams of numbers and words is supposed to be your device name , it means your device is communicating with your pc ( /sdcard/ should not be corrupted). You can push (copy ) some vital files to your device with following command :
again same path >> put some file into your desktop (drag/drop to cmd)
i.e: "adb push C:\Users\ehsanotaku\Desktop\test.txt /sdcard/"
back to your device and check root of your files with whatever file explorer you got to approve the theory
4. forgot to ask , just to be on the safe side your device is not in boot loop process, stuck on samsung splash screen or something like that, right?
okay, thanks!
1. I cannot access it trough USB to mobile way, but from SD card adapter, yeah I can (it is just the weird feeling, when you always have to put out your sd and do it that way, i would like to sort this out)
2. http://s1.postimg.org/nkta50u3x/Untitleddas.png I suppose the unknown device is my phone.
3. Just a question, my phone is not connected, i cannot access it and this doesn't help
4. Nope, it is working, i can access everything, just this connecting problem i have. anything else is running smoothly.
Let's say any of this will work, do you think flashing a stock rom will help? I am not sure, if this is problem of rom or not, so...
And maybe i wasn't clear (my bad if not) but when i plug the cable in my device and pc, pc will make this sound of new device found, but it wont show me anything, so my phone. It will charge, but it wont connect, it is behaving like it is on a charger and not connected to the phone.
@LiQuDiAk, Hasty actions are done in a hurry, sometimes without the necessary care or thought. Now let's not leap to any conclusion about your Android custom Rom and flashing back to stock. lets focus on your first most obvious problems,which is driver related.
You didn't declare your flavor of windows: i.e: Windows x86 based-PC;professional 7
Not so sure of your OS Name/Version and System Type, search "system information" in your search box.
Your task manger depicted ACPI x64 ( 64-bit system, no wonder previous 32-bit compatible didn't work out for you ).
Symptoms observed so far:
1. USB cable only charges ( remember your USB cable data line might be the culprit. Just in case of only charging,checking with another set recommended. Your USB port might be problem, some dirt or faulty data line, checking with another USP port doesn't heart though.
2. Windows recognizes something more (like in your case, struggling to find proper corresponding driver), but cannot see it as a Samsung android device (cannot allocate the installed USB drivers to the device).
-If you got Kies (Samsung proprietary software) installed on your PC, delete it with a descent uninstaller program such as CCleaner free version .Kies might cause driver conflict , use it as only last resort , if all drivers failed to communicate with s5830i device.
-Also Uninstall your previous given driver same way, now restart , back to system and grab set of universal Samsung Drivers from attachment .
3.Can't see your "USB connected" in Android notification bar, so you cant click on it and mount your storage data part while you are connected to your PC.
-Normally, when you plug in your Android device, Windows will recognize it as an MTP (Media Transfer Protocol) device and quietly mount it.
However, if you’ve ever attempted to unlock your device such as to install a new ROM or root it, then such miss behaviors might be expected occasionally .
Before i go for more troubleshooting , please provide a full screenshot from your "About Phone" page in your settings . I am quite curious about this phoenix Rom you have mentioned though . I am quite familiar with at least dozen of discontinued/ported projects, but never heard of such ported Rom from other models into s5830i .
Couple of solutions :
Navigate to your settings,Storage and touch the upper-right corner for the “USB computer connection” options, if you have this part available.
make sure “Media device (MTP)” is selected. ( if you have USB Utilities section or whatever added section in your custom settings go there . Selecting that will do the trick. If it does not, then you likely have a driver problem.
Open your device manager, Right click on your unrecognized device in question,choose update driver software, choose Browse my computer,find it through given x64 drivers in your package ,Restart. ( After a successful installation, restart your PC, you must have something like the picture in attachment ) .
Problem was not resolved, Uncheck your debugging option,power off your phone. Now hold Volume(+) + Home + Power for a couple of seconds simultaneously to get to your Samsung Recovery or your Clockwork Recovery, choose Reboot( might be some process/service in your background, which interfere with your Auto USB connected feature of your device. See if the problem is being resolved .
Problems have been persisting, we might need to format your SD card, but before that, insert it into your card reader, in your file explorer window choose Tools>Folder options>select view tab> tick your select hidden file.folders. Now copy all of your SD card's contents into some folder, safe inside your PC.
We can format your card through your clockwork mod recovery console, or some partition tools such as free mini partition wizard,,
problem still persist? let me know
Hey
After some rest with this, my mobile got it solved (dunno why, just once tried to do it and it works.)
So, thank you very much with your answers!!!!
And about that screenshots, I will PM you
But, really, thanks a lot, mate!!!!
Hi, I'm new to the N9, have had the tablet about a week. I have tried connecting it to my windows 7 Pc and the N9 isn't recognized. I have tried all the basics, all drivers are current, set tablet to mtp, and not found. I have connected to a friend's Windows 10 PC and the N9 is found immediately. My N9 is a wifi only device, non rooted. I have 2 other Android devices that my W7 PC finds with no issue. Anyone else experience this, and or have any suggestions on how to fix this issue ? Not looking to root at this point. Any help and guidance would be greatly appreciated
I think there are many threads about this problem. Nexus Root Toolkit has a driver installation feature.
If you were starting from scratch I'd delete any unknown "tablet/usb" devices in Device Manager - look for the also delete drivers option.
Google's W7 installation instructions are here http://developer.android.com/tools/extras/oem-usb.html#Win7
On this page http://developer.android.com/sdk/win-usb.html is a link to download a zip file of the drivers (not the full SDK package) Click here to download the latest Google USB Driver ZIP file.
This software http://www.nirsoft.net/utils/usb_devices_view.html is possibly better than device manager in deleting drivers
In some cases, you need to enable ADB on your N9 before plugging it into your PC (Settings -> Developer Options -> Android Debugging).
peterk-1 said:
I think there are many threads about this problem. Nexus Root Toolkit has a driver installation feature.
If you were starting from scratch I'd delete any unknown "tablet/usb" devices in Device Manager - look for the also delete drivers option.
Google's W7 installation instructions are here http://developer.android.com/tools/extras/oem-usb.html#Win7
On this page http://developer.android.com/sdk/win-usb.html is a link to download a zip file of the drivers (not the full SDK package) Click here to download the latest Google USB Driver ZIP file.
This software http://www.nirsoft.net/utils/usb_devices_view.html is possibly better than device manager in deleting drivers
Click to expand...
Click to collapse
Thank you for your help, I had already tried all of this, but tried once more in case a step was missed. Every other Android device I have, or had never gave me an issue like this. The 2 android phones I have connect to pc without a problem, I am at a loss, lol.
When deleting drivers, should I have deleted all drivers for all devices, or just the ones installed from N9 ? Thanks again for your help
eckharttim said:
Thank you for your help, I had already tried all of this, but tried once more in case a step was missed. Every other Android device I have, or had never gave me an issue like this. The 2 android phones I have connect to pc without a problem, I am at a loss, lol.
When deleting drivers, should I have deleted all drivers for all devices, or just the ones installed from N9 ? Thanks again for your help
Click to expand...
Click to collapse
I've not got access to a Windows 7 PC. Does this page help http://www.topnotchtablets.com/FixUSBproblems
A basic one. I don't think it's relevant until you have a connection. Do you know that the N9 USB connection defaults to "charging only" and you need to pull down the notification menu to enable MTP to see the device contents
In USBDeview
Expand the window there are a lot more columns
There is a "connected" y/n column. I'm not certain that this works as expected, I can connect a tablet and despite an F5 refresh or a restart of the program it will stay a "No"
Look at the VendorId column AFAIK everything Google Nexus related has an ID of "18D1"
Have tried to establish what, if anything pops up in Device Manager when you plug in the N9 so you can disable it? Nirsoft have a program http://www.nirsoft.net/utils/device_manager_view.html that gives a table view of all devices - no clicking to expand trees
peterk-1 said:
I've not got access to a Windows 7 PC. Does this page help http://www.topnotchtablets.com/FixUSBproblems
A basic one. I don't think it's relevant until you have a connection. Do you know that the N9 USB connection defaults to "charging only" and you need to pull down the notification menu to enable MTP to see the device contents
In USBDeview
Expand the window there are a lot more columns
There is a "connected" y/n column. I'm not certain that this works as expected, I can connect a tablet and despite an F5 refresh or a restart of the program it will stay a "No"
Look at the VendorId column AFAIK everything Google Nexus related has an ID of "18D1"
Have tried to establish what, if anything pops up in Device Manager when you plug in the N9 so you can disable it? Nirsoft have a program http://www.nirsoft.net/utils/device_manager_view.html that gives a table view of all devices - no clicking to expand trees
Click to expand...
Click to collapse
Thank you for your help I greatly appreciated it. After trying pretty much everything, I decided to see if the ruu's for my two phones would run on W10. They did, so I then proceeded to update my W7 to W10. N9 communicates perfectly now with my PC. Thank you
Hello. I'm a happy (?!) user of Win 10 Pro x64 since few days.
I want to connect my RN4X Snapdragon to PC, using usb on my pc's motherboard.
However, despite setting option, that I'll listed below, my phone is still not recognisable as useful stuff.
Without changing anything on my phone since my last flashing topics (Feb and March this year), I was fully able to connect easily to pc with win7 x64. I also was able to connect (using Xiaomi's cable, cheap replacement does not seem to work) phone to win 8.1 x64, where only the basic adb fastboot were installed. But, I cannot do the same on newest Windows.
I've done:
1. Installing minimal adb and fastboot 1.4.3. for all users (I'm the only one account here, but not sure if that's matter)
2. Having programming option enabled, usb debugging enabled and all that good stuff.
3. All four elements on that list - https://************/how-to-fix-mtp-devices-not-connecting-on-windows-10/
4. I've tried to install it as adb interface, installing it manually, installing it by using *.cat files from xiaomi_usb_driver archive, that contain that kind of stuff for newer windowses (it's from this side, if I remember it right - https://www.xiaomiusbdrivers.com/2018/02/download-xiaomi-usb-driver-2018-for_4.html)
5. Almost all stuf from here - https://www.jihosoft.com/android-tips/windows-10-cannot-recognize-android.html. Because I do not have Samsung, Odin mode is not an issue
6. I've tried to install my Redmi 4X as MTP device. However, my phone during each connection to PC started himself in charging mode (I can change it). Even changing it doesn't changing anything, though.
7. Editing the bulid.prop, adding there few lines describing how the phone should behave. I've saved it, but my original version of bulid.prop does not have anything in there about types of connection. I don't remember it word by word, but I've could check in history if anyone will find it interesting.
Drivers for usb 3.1 are pre-installed with mine version of win10 (I cannot install drivers given on my motherboard's dvd attached, system says that I'm currently having them).
When I try to install it manually via device manager, on the first time it says, that is other device, identifed briefly as MTP. However, installing it either as Android ADB interface, fastboot interface or third option does not give me anything. What's worse, even when I've pick windows/INF as my source of drivers for this device, it does not list on "lemme pick ddevice type" MTP type devices. I'm using win 10 in polish, so it might be that I'm blind or does NOT understand translate.
What else could I do? I can of course use wife's laptop with 8.1, usb sticks or other stuff, but I would like to have it sorted out.
Does otg still works to your device?
whatpigs said:
Does otg still works to your device?
Click to expand...
Click to collapse
Not sure. How to check it? We use to have 16GB OTG to USB2.0 (other end was micro usb B), but we must have put it somewhere during moving out to new flat, cause I cannot find it now.
gonna bump it, cause there's not any clue yet.
Same here.