Hello, I bought a Alcatel OT Idol X+ a few moths ago, and from the beggining I've noticed that some pinky stripes pattern showed everytime I tried to take a night/low light picture even with flash. I've sent it to repair and they told me that the issue was from the camera and that they had it replaced when it get back home I tested it and the problem was still there. I would like to know your opinion since a friend of mine bought the same exact phone and during night it performs really well (what I mean by really well is that no pattern shows up, only a bit of noise which is normal).
I have some samples to show you.
Low light/Night photos:
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Photos during day or with a better light presence:
I hope you guys can help me solving this issue because, the company where I bought it isn't helping arguing that the phone has no issues since they have already swapped the camera, and since my country (Portugal) in this cases don't really care about client's opinion. So please tell me if this is a bug with a fixing possibility or if it is a manufacturing defect?
Have a good day,
xyMMM
Related
Hi,
Few days ago I noticed that when I wanted to accept or cancelled some pop-ups, or when I was writting I had no more the accuracy I used to.
First I thought it should be an ICS issue, but then I realized that this lack of accuracy was only on a specific zone of the screen, so I decided to activate one of the Developer options, the Pointer location one, to asure it was a concrete zone and this is what I found out:
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As you can see, there's a zone where you can drag(sometimes) but, as it is shown in the last picture, instead of one single touch it makes to right out of the zone.
I have to say that the mobile hasn't suffered any falls nor hits.
So I'd like to know if anyone else has suffered this problem or if someone has any possible solution.
If not, I'm afraid I'll have to send it to repair so I take advantage of the thread to ask if someone knows if I'll have trouble to send it because I bought it to a swiss guy(which sent me the bill too) and I'm from Spain...
Any help is grateful,
greetings!
P.S: The last thing I flashed or installed was days before this started to happen
Bringing it up...
Hi, all!
I have just bought my new moto, everything is cool but screen has parallel lines at low brightness and on grey and blue pictures. I heard about this issue on Super AMOLED but I think that on my screen this is too match. Please, check out photos.
The first photo is white pattern at low at brightness level about 10%. The second is grey pattern at about 80%. The last one is photo at about 60% of brightness.
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Is it normal or I should to swap phone?
oh snap, that is real bad, compared to my phone thats really not normal.
Yeah not normal
you should get it replaced.
I went to service center in hope to replace for a new one but there don't want to replace, they show me another phone with similar defect and sad that this is pretty "obvious" for this model. I think they are hustler or I have a luck to talk with not competent people.
Thanks a lot for your respond, it give me confidence that truth is on my side and I will try to replace phone anyway.
Hello,
So last night I went out with some friends, had a few (read: like 20) drinks and don't really remember much (read: anything). I'm not sure what happened to my phone but when I try and use either camera now everything is totally grey. There's zero physical damage to my phone (that I can see). Both cameras seem totally fine from inspection of the device. So I'm thinking this must be some kind of software issue? It would seem strange that both cameras would break at once.
Front camera:
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back camera:
One other thing is there are 3 pictures on the phone from last night, two of them totally back and the third grey (looks exactly like when I take a picture now of total blackness). So I can deduce the problem started between 12:50am and 12:51am lol.
Anyone ever had this happen before? I haven't found anything on google. Anyone know of anyway to fix or troubleshoot it? I should also mention I'm on CyanFox 2.0.2-20140216-NIGHTLY (I haven't updated in a while whoops).
Thanks
Just brought it, i really like it in all aspects except the annoying rainbow effect, i can even see it without tilt the tablet, especially in landscape, just wondering EVERYONE have this problem? after some time of use you get used to? any way of fix it?
I was thinking of change it but it doesn't make sense if all units are faulty
Rainbow effect:
http://imgur.com/a/mpuTI#0
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I am unable to access your screen picture but my tablet is perfectly normal and has none of the aberrations you describe. I was in a shop yesterday and handled the two display models and they were fine too. So I would suspect a fault with yours.
Here are the pics http://imgur.com/a/mpuTI#0
So your tablet doesn't have any of this when you tilt it?
I noticed a rainbow effect when I first got mine, but now I don't see it at all unless I really look for it.
Sent from my iPad using Tapatalk
No, none of that. Using the same Google page,I have tilted it in every direction and it is a clean high quality IPS screen with no artifacts.
Hi guys. I got my s21 today. Soon after unboxing I noticed ugly gap between frame of the phone and the camera bump.
I took a photo and I think it´s clearly visible.
Do you guys with regular s21 have the same issue or not ? Due to covid I don’t have the oportunitty to visit retail store and check other s21.
I am kinda disappointed with this. Whole phone feels like mid range and not 900 € flagship. That plastic back was really bad choice by Samsung.
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mine doesnt have such gap
as for the plastic back, i like it because i can use my phone without case
i think the way he took the picture the "gap" is magnified. my camera has a hairline gap where it connects. since my phone is black i could not notice it at first but upon careful inspection i can see it and pressing on it does make it move ever so slightly
Hello,
I have same problem. I took it to the dealership to re-glue the back cover. Very annoying problem and poor quality. I would rather have bought an iPhone 12.