[Q] Google play error. - Xperia Z2 Q&A, Help & Troubleshooting

Google play works fine but when I try accessing google play thru settings>app it simply crash. I already tried safe mode and installing google play again. How to fix this?

xfri said:
Google play works fine but when I try accessing google play thru settings>app it simply crash. I already tried safe mode and installing google play again. How to fix this?
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Try clearing the cache and data of the app, force stop it then reset the phone. See if that works. I hope the prob gets fixed

NirmalSitaldin said:
Try clearing the cache and data of the app, force stop it then reset the phone. See if that works. I hope the prob gets fixed
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Still the same. I did try clearing the cache and data of the app "Settings" and "Google play store"

xfri said:
Still the same. I did try clearing the cache and data of the app "Settings" and "Google play store"
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Hmmm.. Strange and annoying at the same time! Try to post your issue in the Sony Support Forum, maybe the admins can help you there

NirmalSitaldin said:
Hmmm.. Strange and annoying at the same time! Try to post your issue in the Sony Support Forum, maybe the admins can help you there
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Yeah. Now I can't use freedom. I already tried reinstalling it still the same.

Related

Market didn't list my installed apps anymore

Had some problems with new google market app (vending.app). So I clear cache & data for this app but now in market app there is no app shown as installed allthough still all of my apps are there. Also all installed paid apps are only listed as not installed. I now wait over 24h but nothing happens.
Any idea how I get the listing fixed?
rickg99 said:
Had some problems with new google market app (vending.app). So I clear cache & data for this app but now in market app there is no app shown as installed allthough still all of my apps are there. Also all installed paid apps are only listed as not installed. I now wait over 24h but nothing happens.
Any idea how I get the listing fixed?
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did you try clearing the data for the market app? more of than not this fixes it.
netcitizen said:
did you try clearing the data for the market app? more of than not this fixes it.
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I tried to clean data & cache for market app. But didn't help.

Youtube crashes every time i watch a video

Everytime i try to play a youtube it crashes after a few seconds.
The application YouTube (process com.google.andriod.youtube) has stopped unexpectedly. Please try again
How can I fix this?
ChaoticGood said:
Everytime i try to play a youtube it crashes after a few seconds.
The application YouTube (process com.google.andriod.youtube) has stopped unexpectedly. Please try again
How can I fix this?
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I suggest you try delete youtube from settings/manage applications, then pull battery and reinstall it from market again.
Worth a shot!
Good luck!
Did you try clearing the data and cache?
How do i clear the data and the cash?
Ok I found the solution. There is an app for managing the data. that seemed to work. Thanks guys!
ChaoticGood said:
How do i clear the data and the cash?
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ChaoticGood said:
under settings i see clear history but no clear data.
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Settings > Applications > Manage Applications > YouTube > Clear data and Clear cache
Clearing the cache doesn't seem to work. It still crashes... going to try to refresh the rom
ChaoticGood said:
Clearing the cache doesn't seem to work. It still crashes... going to try to refresh the rom
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And data?
was this ever figured out? I have an Acer iconia a500, exact same issue
I have the same issue it just randomly started but only with videos from my account like subscriptions i can search n play random videos only.
Sent from my SGH-T989 using XDA App
I have the same issue too. And if you read the reviews in the market, it seems like a lot of other people are having the same issue.
Sent from my HTC Amaze 4G using XDA Premium App
This started today on my A500. I have cleared cache and data from the app. Then I did a factory restart. As soon as I click on the youtube app it brings up the thumbnails of the videos. Clicking any video brings up the "stopped unexpectedly" error. This happens if I am logged in or not.
I didn't install any apps last night, and previously I used the A500 to watch a lot of YouTube videos.
Its a known issue that Youtube would be FCing now. Hopefully it will be fixed or an update will come our way.
well Im glad I Google this... been busy the past few days, come back to watch some vids, and my a500's YouTube FCs when I click any did. I was kinda fre#king out, thought my tab was broken or something
My phone's YT works fine tho
Deleted as posted in wrong section sorry

Play Store account fail

I'm running Omega Jellybean v26 from a clean install. Everything has been working perfectly until a few days ago, maybe it was after a Titanium backup i can't quiet remember. But i get this error every time i try and install anything from the play store. Updates download fine.
Any idea what could be causing this?
*://i.imgur.com/gfu6n.png
Please replace the * with http i cannot post outside link because i am a new member
Google is having signin problem since last few days. what you can do is in to settings , accounts , then log out from Google account and log in again
jaidev.s said:
Google is having signin problem since last few days. what you can do is in to settings , accounts , then log out from Google account and log in again
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Thanks. Tried that even deleted the account and added again. Nothing seems to work. Think I'll have to try and reinstall the rom again afresh.
Do you have more than one Google accounted connected to your phone?
jaidev.s said:
Do you have more than one Google accounted connected to your phone?
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No just the one. I've just tried clearing data and cache for Play Store from the application manager, still no luck.
Try clearing Googleframework from allapplications
A mixture off these always seem to work. Unsync Google, reboot and sync
Remove Google account and re-add
Wipe data for play store and Google services framework
Sent via TCP/IP
Clear data from Googleservicesframework in allapplications and check
Thank you will try :thumbup:
Sent from my LT15i using xda premium
if you really want to thank me for showing interest in this problem , you can show it by hitting THANKS button below my posts
jaidev.s said:
Try clearing Googleframework from allapplications
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Thankyou. . . This did the trick, i've been pulling my hair out for days!

No data or wifi connection

I'll try to keep this brief.
My wife and I both have stock standard HTC Aria's running Android 2.2. A few days ago my wife complained that her battery was discharging really fast. Then a day later mine started doing the same thing.Going flat in a few hours of standby. Normally at the end of the day they would both still have 8 out or ten bars still lit. I turned off wifi, mobile and bluetooth on both phones and that seemed to fix the battery problem.
Now when I turn on wifi or 3g I cant connect at all. My wifi router shows up in settings but it constantly is scanning-connecting-disconnecting. Also cant connect to 3g.
I have tried another sim card but the problem is the same.
As I said, these phone aren't rooted in any way. Have very few apps. Basically used as a phone.
Any suggestions would be greatly appreciated.
Thanks
Maybe you can try a new battery. Or, if you still have warranty, give it back to service.
Sent from my HTC Desire X using xda premium
You can try a factory reset as a last resort
dansou901 said:
Maybe you can try a new battery. Or, if you still have warranty, give it back to service.
Sent from my HTC Desire X using xda premium
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Thanks dansou but the problem is not the battery. I believe the power was draining because an app was trying , constantly, to access the wifi which will not connect.
aster190 said:
You can try a factory reset as a last resort
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Thanks aster. I was hoping for a fix before doing a factory reset but I might have to resort to that.
tommyh2013 said:
Thanks dansou but the problem is not the battery. I believe the power was draining because an app was trying , constantly, to access the wifi which will not connect.
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If so, make a logcat, so we can try to track down which app is responsable for the problem...
dansou901 said:
If so, make a logcat, so we can try to track down which app is responsable for the problem...
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Just did a factory reset and everything seems ok.
Just one other problem: When I log in to google play it is showing that I have 2 apps installed (airdroid and astro) These are no longer on my phone but google doesn't want to believe that. I've tried to trash them and tried installing them but nothing happens. It just says "These apps will be un/installed shortly"
Any thoughts?
Thanks
tommyh2013 said:
Just did a factory reset and everything seems ok.
Just one other problem: When I log in to google play it is showing that I have 2 apps installed (airdroid and astro) These are no longer on my phone but google doesn't want to believe that. I've tried to trash them and tried installing them but nothing happens. It just says "These apps will be un/installed shortly"
Any thoughts?
Thanks
Click to expand...
Click to collapse
You may have already tried this, but maybe a reboot would do the trick. If rebooting doesn't help, you can use a file manager to take a look into Data>Apps or System>Apps and see if you can find their .apk files there and delete them. If you aren't rooted, you won't be able to delete them, and I'm not sure what you should do if that happens. If they aren't there, then it's probably just a graphical glitch and is showing what really isn't there.
EDIT: Sorry, I read your post wrong. Go into the app details of Google Play Store and select both clear data and clear cache, and that should solve the problem. If not, try rebooting.
aster190 said:
EDIT: Sorry, I read your post wrong. Go into the app details of Google Play Store and select both clear data and clear cache, and that should solve the problem. If not, try rebooting.
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Hi aster.
I'm going to sound like a real noob here but where exactly do I find the options for clear data and clear cache? I've attached a screenshot of my google play screen.
Thanks
tommyh2013 said:
Hi aster.
I'm going to sound like a real noob here but where exactly do I find the options for clear data and clear cache? I've attached a screenshot of my google play screen.
Thanks
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Oh my bad, I wasn't really clear about that. It's actually in your phone settings, not the settings in the Play Store.
So you open up Play Store in 'Manage Applications' as if you were trying to uninstall it. In that menu, you'll see options like Force Stop/Disable. Scroll down, and you'll see the 'Clear data' and 'Clear cache' options, and there ya go. I hope I explained it well.
aster190 said:
Oh my bad, I wasn't really clear about that. It's actually in your phone settings, not the settings in the Play Store.
So you open up Play Store in 'Manage Applications' as if you were trying to uninstall it. In that menu, you'll see options like Force Stop/Disable. Scroll down, and you'll see the 'Clear data' and 'Clear cache' options, and there ya go. I hope I explained it well.
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Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.
tommyh2013 said:
Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.
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If it's showing that only on the website, you shouldn't have to worry about it... It does that
It's probably showing them for the "old" one, before you did a factory reset
tommyh2013 said:
Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.
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Oh I see now. I'm sorry, I thought you were saying that the phone was showing it.
Like WinSuk said, I don't see the problem if it's only showing it on the website. It could be showing what's installed on your wife's Aria if you two are sharing an account.
aster190 said:
Oh I see now. I'm sorry, I thought you were saying that the phone was showing it.
Like WinSuk said, I don't see the problem if it's only showing it on the website. It could be showing what's installed on your wife's Aria if you two are sharing an account.
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Sorry, I'm getting a bit confused here.
The apps that I mentioned; Airdroid, Astro, google play etc are showing as being installed on the google play web site. These apps are no longer on my phone after I did the factory reset. Therefore I have no way to reinstall the apps as google play is telling me they are already installed.
Is there another way to do this? Can I dl the apk files from somewhere else and install them manually?
Thanks again for all your help
tommyh2013 said:
Sorry, I'm getting a bit confused here.
The apps that I mentioned; Airdroid, Astro, google play etc are showing as being installed on the google play web site. These apps are no longer on my phone after I did the factory reset. Therefore I have no way to reinstall the apps as google play is telling me they are already installed.
Is there another way to do this? Can I dl the apk files from somewhere else and install them manually?
Thanks again for all your help
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You don't have the Play Store installed on your phone? If that's the case, you need to search up on google to find the apk file for it. Once you do that, you should be able to install the other apps you've mentioned.
Sorry if I misunderstood you again. I'm getting pretty confused here also.
aster190 said:
You don't have the Play Store installed on your phone? If that's the case, you need to search up on google to find the apk file for it. Once you do that, you should be able to install the other apps you've mentioned.
Sorry if I misunderstood you again. I'm getting pretty confused here also.
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Update:
I managed to install airdroid and Astro through Android Market app (was that the precursor to play store?)
Now when I log in to google play it shows those two apps as installed. Everything else is showing in "other apps in my library" waiting to be installed. I think I'll leave it at that. My airdroid is working again :good:
Thanks for every ones help.
tommyh2013 said:
Update:
I managed to install airdroid and Astro through Android Market app (was that the precursor to play store?)
Now when I log in to google play it shows those two apps as installed. Everything else is showing in "other apps in my library" waiting to be installed. I think I'll leave it at that. My airdroid is working again :good:
Thanks for every ones help.
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Click to collapse
Yep, the Android Market was renamed to the Google Play Store.
It'll eventually update automatically on your phone and change back to the Play Store

Google Chrome issue

I am having a problem with google chrome not working properly. Sometimes I write something on the search bar and when I hit the search button it freezes. Doesn't do anything. Then I need to close the chrome and again restart it. I tried with uninstall and reinstall and by clearing the browsing and cache memory of the browser. But still no luck. Can anyone help me with it?
sanaul.roxy said:
I am having a problem with google chrome not working properly. Sometimes I write something on the search bar and when I hit the search button it freezes. Doesn't do anything. Then I need to close the chrome and again restart it. I tried with uninstall and reinstall and by clearing the browsing and cache memory of the browser. But still no luck. Can anyone help me with it?
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Click to collapse
Just to say, I also have the same issue.
It's an issue with Google Chrome.....read the reviews on the play store.
Sent from my [device_name] using XDA-Developers Legacy app
sanaul.roxy said:
I am having a problem with google chrome not working properly. Sometimes I write something on the search bar and when I hit the search button it freezes. Doesn't do anything. Then I need to close the chrome and again restart it. I tried with uninstall and reinstall and by clearing the browsing and cache memory of the browser. But still no luck. Can anyone help me with it?
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Click to collapse
#metoo
Sent from my [device_name] using XDA-Developers Legacy app
I had it once but just cleared cache which sorted it for me
sanaul.roxy said:
I am having a problem with google chrome not working properly. Sometimes I write something on the search bar and when I hit the search button it freezes. Doesn't do anything. Then I need to close the chrome and again restart it. I tried with uninstall and reinstall and by clearing the browsing and cache memory of the browser. But still no luck. Can anyone help me with it?
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Click to collapse
bobsie41 said:
Just to say, I also have the same issue.
It's an issue with Google Chrome.....read the reviews on the play store.
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Click to collapse
phumbaa said:
#metoo
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Having same issue......
I've also had the same issue, started a couple of months ago. Doesn't happen everytime but consistent enough that it's affecting my use. With all the issues Huawei's been having with the US, is it unreasonable that I think Google's doing it on purpose? Regardless, it's really making me dislike Google at the moment. The phone is phenomenal and I refuse to believe it's an issue on Huawei's end.
Glimmeroflove said:
I've also had the same issue, started a couple of months ago. Doesn't happen everytime but consistent enough that it's affecting my use. With all the issues Huawei's been having with the US, is it unreasonable that I think Google's doing it on purpose? Regardless, it's really making me dislike Google at the moment. The phone is phenomenal and I refuse to believe it's an issue on Huawei's end.
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I don't think that google is doing it on purpose, I believe it's just a software issue at this time.

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