[Q] Got updated despite disabling OTA, got rolled back to 3.2.8 - Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot

I want to do something with 13.3.2.8, if I can...
I was running 13.3.2.1 before, and everything was working fine but one day the OTA update showed up and messed up everything.
I know in previous threads about 13.3.2.8 they have said you can't do anything with it (root, TWRP) , but is there any way I can go back to 3.2.1?

You can still root and install Safestrap (as well as ggow's HDX Nexus ROM) on x.3.2.8.

EncryptedCurse said:
You can still root and install Safestrap (as well as ggow's HDX Nexus ROM) on x.3.2.8.
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after i install the HDX Nexus ROM can I install TWRP then upgrade to CM11?

Iamreallybadwithusernames said:
after i install the HDX Nexus ROM can I install TWRP then upgrade to CM11?
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Click to collapse
No, you're stuck with Safestrap (which means no TWRP or CyanogenMod).

Iamreallybadwithusernames said:
I want to do something with 13.3.2.8, if I can...
I was running 13.3.2.1 before, and everything was working fine but one day the OTA update showed up and messed up everything.
I know in previous threads about 13.3.2.8 they have said you can't do anything with it (root, TWRP) , but is there any way I can go back to 3.2.1?
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Click to collapse
If you have a "legitimate" excuse for what was messed up, you could consider complaining to Amazon and see if they will roll you back (as they have done for people from 4.x to 3.2.8. They probably won't want to, and will probably lie to you and say it can't be done (as they said to many people asking for 3.2.8)... but, again, if you have a good reason, you could get away with it. I'd suggest reading up on the 3.2.8 rollback threads to see what worked for those people.
If you DO come up with a way to have them roll you back, I'm sure others would love to do this as well, so I'd also advise you to read up on how to "capture" the OTA rollback, so that you can share it with others here... just like people did with 3.2.8. We would all be very appreciative!

schwinn8 said:
If you have a "legitimate" excuse for what was messed up, you could consider complaining to Amazon and see if they will roll you back (as they have done for people from 4.x to 3.2.8. They probably won't want to, and will probably lie to you and say it can't be done (as they said to many people asking for 3.2.8)... but, again, if you have a good reason, you could get away with it. I'd suggest reading up on the 3.2.8 rollback threads to see what worked for those people.
If you DO come up with a way to have them roll you back, I'm sure others would love to do this as well, so I'd also advise you to read up on how to "capture" the OTA rollback, so that you can share it with others here... just like people did with 3.2.8. We would all be very appreciative!
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I don't believe Amazon agents intentionally 'lie'. Recently there has been little/no pushback on downgrading thor (7") devices from 4.x to 3.2.8. At least not reported in the forums. The confussion came with 8.9" devices as Amazon attempted to distinguish between and develop policies for Apollo and Saturn. A few users with 8.9" devices got rolled back; most others were denied until things got sorted. That created an uproar. Today Apollo (older 8.9") devices can be rolled back; Saturn (newer 8.9" w/2.5GHz processor) can not. Of course, individual agents understanding of the policy will vary. Sometimes it's just easier to call back and hope the next agent is a little more knowledgeable.
There is no need to capture the rollback file for thor; done quite some time ago.
Hey, I am no Amazon fanboy. They got dem warts like everyone else. But I do believe Amazon tries hard to make things right (when reasonable) and generally provide a level of service far superior to almost any other device manufacturer. Apple might be the exception. Oh wait, they don't roll back either ...
@Iamreallybadwithusernames: If you got upgraded to 3.2.7/3.2.8 you can not roll back. There is no evidence Amazon has ever rolled a user back from these versions. If you got upgraded to 4.x you can probably roll back to 3.2.8 ... but no further.

Davey126 said:
I don't believe Amazon agents intentionally 'lie'. Recently there has been little/no pushback on downgrading thor (7") devices from 4.x to 3.2.8. At least not reported in the forums. The confussion came with 8.9" devices as Amazon attempted to distinguish between and develop policies for Apollo and Saturn. A few users with 8.9" devices got rolled back; most others were denied until things got sorted. That created an uproar. Today Apollo (older 8.9") devices can be rolled back; Saturn (newer 8.9" w/2.5GHz processor) can not. Of course, individual agents understanding of the policy will vary. Sometimes it's just easier to call back and hope the next agent is a little more knowledgeable.
There is no need to capture the rollback file for thor; done quite some time ago.
Hey, I am no Amazon fanboy. They got dem warts like everyone else. But I do believe Amazon tries hard to make things right (when reasonable) and generally provide a level of service far superior to almost any other device manufacturer. Apple might be the exception. Oh wait, they don't roll back either ...
@Iamreallybadwithusernames: If you got upgraded to 3.2.7/3.2.8 you can not roll back. There is no evidence Amazon has ever rolled a user back from these versions. If you got upgraded to 4.x you can probably roll back to 3.2.8 ... but no further.
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You're too peaceful for an internet forum, Davey126 But, seriously, you are correct. They may not intentionally lie, but I do take offense when people answer something without being 100% sure and/or asking if they are even a little unsure. Too often, CS agents take the shortcut and just keep following the script even when presented with contradictory evidence. As for the lack of training/forwarding of the "new" information, I can't blame anyone but Amazon for that. Yes, they do a better job than others, but that's not saying much as I think we both agree... so setting the bar that low isn't good enough and I feel they should be called out on these issues when they appear. In the end, I think we are on the same page... just wanted to clarify my point there.
As for the rollback, IF (and that's a big IF) this person can get them to perform a rollback to an earlier version, then great. I just hope they can learn the capture process and share it with others. Fact is, there is nothing technically preventing Amazon from providing an older rollback... they just don't want to for their own reasons (ie, they want to keep the device locked down). Frankly, I hate the fact that any of these devices are locked down at all. Consumers ran into this back in the early days of computers, where we were "locked down" to the OS provided, hardware originally sold, etc, which was absolute crap. Heck, remember when telephones were similarly locked down? Ridiculous. These devices should similarly not be "allowed" to be locked down.... and it's annoying to see such a backwards step in technology "policy" especially when there's no reason for it.
Lastly, regarding the Amazon customer service. Normally, I agree, they are pretty good. In the case of this device, I am VERY disappointed. I bought this device with the intent of using a specific app on their appstore. They have since removed the app from their store (it's still available on other appstores) with no explanation to me or the app maker. Furthermore, the app-maker says Amazon will likely be blocking some of the app's functionality in the near future, thereby breaking it. The device is still under warranty and I have spent many hours with Amazon support on this matter (phone, chat, and email) and I just get a runaround, repeated suggestions that I've already told them do not work, etc... and keep getting no answers (much less solutions) to anything. So, I'm rather annoyed and upset with Kindle support on this one.... hence my (hopefully understandable) attitude on the matter....

schwinn8 said:
You're too peaceful for an internet forum, Davey126
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Lol! There is a pretty heavy filter between brain and fingers. We are probably further apart than you might think. As a consumer I wish all devices came unlocked. From a business perspective this makes little sense. In Amazon's shoes I would behave the same way, although I might release an unlocked 'developer' edition at a premium price point to help quell the small but vocal enthusiast community. I also understand your frustration with Amazon support. Having managed a call center (not boasting; just part of my portfolio) trying to keep agents on the same page is akin to herding cats. There are a host of reasons behind this which I won't delve into here for fear of offending someone. It's a tough job - especially given the economic pressures facing both employer and employee. That does not mitigate your personal experiences; I'd be a bit miffed too.

Ignore this post, didn't quote accidentally

Davey126 said:
Lol! There is a pretty heavy filter between brain and fingers. We are probably further apart than you might think. As a consumer I wish all devices came unlocked. From a business perspective this makes little sense. In Amazon's shoes I would behave the same way, although I might release an unlocked 'developer' edition at a premium price point to help quell the small but vocal enthusiast community. I also understand your frustration with Amazon support. Having managed a call center (not boasting; just part of my portfolio) trying to keep agents on the same page is akin to herding cats. There are a host of reasons behind this which I won't delve into here for fear of offending someone. It's a tough job - especially given the economic pressures facing both employer and employee. That does not mitigate your personal experiences; I'd be a bit miffed too.
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Iamreallybadwithusernames said:
Sorry. had some complications on my side figuring out how to log back in when I initially made this account with my google account....
Anyways, some users have tried manually downgrading with the 3.2.5 file, and have failed (in some cases even bricked their devices). So it actually isn't possible (someone probably could hack the device to figure out how to allow it to roll back from 3.2.8, but that would probably take longer than figuring out TWRP & other root things for 4.5.3)
My device DID come with 13.3.1.0, I wanted to stay on stock (a mistake) so I used one of those OTA disablers, which (as the title states) didn't work.
but amazon decided that they didn't care that I got rolled back, and one morning when I turned it on, I was back on 4.5.3.
I wonder if I could make up some drama about my device having some issues or whatever, and they would replace it and maybe it would come with 13.3.1.0? (it actually has been picky about WiFI, so maybe I would actually legitimately get it replaced)
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Sorry for double posting, I accidentally didn't quote you.

schwinn8 said:
You're too peaceful for an internet forum, Davey126 But, seriously, you are correct. They may not intentionally lie, but I do take offense when people answer something without being 100% sure and/or asking if they are even a little unsure. Too often, CS agents take the shortcut and just keep following the script even when presented with contradictory evidence. As for the lack of training/forwarding of the "new" information, I can't blame anyone but Amazon for that. Yes, they do a better job than others, but that's not saying much as I think we both agree... so setting the bar that low isn't good enough and I feel they should be called out on these issues when they appear. In the end, I think we are on the same page... just wanted to clarify my point there.
As for the rollback, IF (and that's a big IF) this person can get them to perform a rollback to an earlier version, then great. I just hope they can learn the capture process and share it with others. Fact is, there is nothing technically preventing Amazon from providing an older rollback... they just don't want to for their own reasons (ie, they want to keep the device locked down). Frankly, I hate the fact that any of these devices are locked down at all. Consumers ran into this back in the early days of computers, where we were "locked down" to the OS provided, hardware originally sold, etc, which was absolute crap. Heck, remember when telephones were similarly locked down? Ridiculous. These devices should similarly not be "allowed" to be locked down.... and it's annoying to see such a backwards step in technology "policy" especially when there's no reason for it.
Lastly, regarding the Amazon customer service. Normally, I agree, they are pretty good. In the case of this device, I am VERY disappointed. I bought this device with the intent of using a specific app on their appstore. They have since removed the app from their store (it's still available on other appstores) with no explanation to me or the app maker. Furthermore, the app-maker says Amazon will likely be blocking some of the app's functionality in the near future, thereby breaking it. The device is still under warranty and I have spent many hours with Amazon support on this matter (phone, chat, and email) and I just get a runaround, repeated suggestions that I've already told them do not work, etc... and keep getting no answers (much less solutions) to anything. So, I'm rather annoyed and upset with Kindle support on this one.... hence my (hopefully understandable) attitude on the matter....
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This is the third one of the same, I meant to quote you and dave but accidentally quoted myself and dave instead. oops.
Sorry. had some complications on my side figuring out how to log back in when I initially made this account with my google account....
Anyways, some users have tried manually downgrading with the 3.2.5 file, and have failed (in some cases even bricked their devices). So it actually isn't possible (someone probably could hack the device to figure out how to allow it to roll back from 3.2.8, but that would probably take longer than figuring out TWRP & other root things for 4.5.3)
My device DID come with 13.3.1.0, I wanted to stay on stock (a mistake) so I used one of those OTA disablers, which (as the title states) didn't work.
but amazon decided that they didn't care that I got rolled back, and one morning when I turned it on, I was back on 4.5.3.
I wonder if I could make up some drama about my device having some issues or whatever, and they would replace it and maybe it would come with 13.3.1.0? (it actually has been picky about WiFI, so maybe I would actually legitimately get it replaced)

Iamreallybadwithusernames said:
I wonder if I could make up some drama about my device having some issues or whatever, and they would replace it and maybe it would come with 13.3.1.0? (it actually has been picky about WiFI, so maybe I would actually legitimately get it replaced)
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If the device is still under warranty and you are having troubles with WiFi then I would not hesitate to engage Amazon on remediations which likely will entail swapping out for a refurbished unit. I think it unlikely the replacement will arrive with 13.3.1.0. Not what you wanted to hear but 13.3.x.x is getting long in the legs. Amazon would rather you be on 13.4.x.x and likely is imaging refurbished units accordingly.

just had kindle fire hdx replaced
Davey126 said:
If the device is still under warranty and you are having troubles with WiFi then I would not hesitate to engage Amazon on remediations which likely will entail swapping out for a refurbished unit. I think it unlikely the replacement will arrive with 13.3.1.0. Not what you wanted to hear but 13.3.x.x is getting long in the legs. Amazon would rather you be on 13.4.x.x and likely is imaging refurbished units accordingly.
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Amazon just replaced my kindle fire hdx about a week ago and the reverb unit I received had 13.3.2.1 on it. This is the second referb I have gotten from amazon with 13.3.2.1 so there is at least a chance if they send you a replacement that it will have a 13.3.2.1 on it just be sure to keep WiFi off cause it will try to update as soon as it connects to wifi. Until you get root with towel root and use hdxposed to prevent updates. Good luck

ja49902 said:
Amazon just replaced my kindle fire hdx about a week ago and the reverb unit I received had 13.3.2.1 on it. This is the second referb I have gotten from amazon with 13.3.2.1 so there is at least a chance if they send you a replacement that it will have a 13.3.2.1 on it just be sure to keep WiFi off cause it will try to update as soon as it connects to wifi. Until you get root with towel root and use hdxposed to prevent updates. Good luck
Click to expand...
Click to collapse
Alternatively, use HDX Toolkit which offers both root and OTA blocking along with several other features. Hdxposed it it can become disabled (including the OTA blocker) if, for whatever reason, xposed framework doesn't load properly at boot. HDX toolkit disables and/or renames OTA services. I have yet to hear of a Kindle auto-updating after applying this blocker.
BTW - great to hear a Amazon is still distributing refurbs with 3.2.1! Kinda amazing given the aggressive steps (efuse) Amazon took in later versions to block rollbacks.

Related

[Q] TNT lite does not void warranty?

It looks like latest TNT Lite (retired ) does not require to instal CWM in order get TNT Lite run.
Does it mean gtab warranty will not be void?
Does it mean going back to original firmware much easy?
Does itmean you can apply 3588 on top to TNT lite the same way we did on top to 3589 in order to get it vanilla?
TNT Lite is based on original android 2.2..?!?
Does it mean it use all hardware properly ( like HD video hardcoding, light sensor, camera, home buttons, etc.)?
Honestly, I would call Viewsonic / US Merchants and ask, and here's the reason why -- initially, I would have told you "yes, it voids the warranty".
However, their CS department has been using gojimi's downlevel update.zip for users on 4349 who are complaining about high-def video playback (which is a problem on that ROM). I have confirmed this TWICE. So, in effect, they are suggesting a hacking solution to fix a problem -- I actually called them a few weeks ago and asked them flat-out if this hack was supported and they told me "YES".
So, in you are concerned about your warranty, you should ask them directly because they seem to be picking what they will support, hacking wise.
Could please someone clarify for me what is build 4349? I got my Gtab a few weeks ago and it came with 3589 and instantly offered update to 3588 no more updates and notifications. so what is it 4349 and should I try to get it or not?
4349 was a firmware update that Viewsonic / US Merchants offered for 24 hours, back in mid April. It was a major update in that it updated the bootloader on the device to a newer development branch. This was their first "1.2" based ROM, and you'll see that terminology scattered throughout this forum ("1.1" being the old branch, and "1.2" being the newer branch).
The 1.1 branch and 1.2 branch do not play nice with each other - stock to stock updating is fine, but when using clockworkmod, the device will soft-brick. So we've seen a lot of issues with this here, and on Slatedroid.
Even though 4349 was pulled, there are reports that the new devices from TigerDirect are being sold with 4349. And 4349, although it has some good enhancements, is buggy. In particular, it has sleep issues, battery issues and also high-def video playback issues. So, when someone calls Viewsonic / US Merchants customer service to complain about that, their department has actually been directing users HERE, to gojimi's downlevel script. That's why I said "voiding the warranty" is a tough question to answer, because the vendor themselves are picking and choosing what they consider to be supported. So, I would say that it's best to ask them, directly.
Roebeet, didn't you say back in April you called them and they directed you here and then when you asked them if doing any hacking would void the warranty they said yes?
Seems pretty cut and dry to me. They are directing people HERE because they don't know anything about the gtab and they have no official support for the gtab. On the other hand, they have to keep their policy that any modding = voiding warranty.
goodintentions said:
Roebeet, didn't you say back in April you called them and they directed you here and then when you asked them if doing any hacking would void the warranty they said yes?
Seems pretty cut and dry to me. They are directing people HERE because they don't know anything about the gtab and they have no official support for the gtab. On the other hand, they have to keep their policy that any modding = voiding warranty.
Click to expand...
Click to collapse
I actually got into an argument with their CS area - that was the same week that they flipped over to the new CS department and dropped the Saturday hours. I was told by a person who works at Viewsonic themselves that the actions of the CS department were not correct and would be dealt with. This was in mid April, right after 4349 was pulled.
However, and I will be very blunt here, Viewsonic has either purposely done NOTHING to stop these actions, or is somehow unable to - I don't know which it is. I called the their CS area two more times, asking how to fix 4349 video playback issues. And both times I was given gojimi's XDA link. The last time this was given to me, which I believe was mid-May, I flat-out asked them if they would support me if this ROM from a known hacking site bricked my tablet, and I was told "yes". Maybe they were just yessing me to death, to get me off the phone. It's certainly possible.
What does this all mean? I think it means that one hand doesn't know what the other is doing. Before mid-April, I had a certain level of trust with Viewsonic that they were supporting us and would continue to support us. But after the CS area switched over, my feelings on that slowly changed to the point where I just don't trust anything they tell me anymore.
I know Viewsonic actually used to scan these forums and when I made comments like this, they took it serious enough that they actually PM'd me (this actually happened in March). But I don't think they're doing that anymore - I don't think they honestly care about the device in any way. I think they've abandoned it and just want it to go away like a bad dream. I would be nice for them to chime in on why USM is still offering up gojimi's downlevel ROM as a way of backing out of 4349 and saying that it's supported - but I don't think they will.
roebeet said:
I know Viewsonic actually used to scan these forums and when I made comments like this, they took it serious enough that they actually PM'd me (this actually happened in March). But I don't think they're doing that anymore - I don't think they honestly care about the device in any way. I think they've abandoned it and just want it to go away like a bad dream. I would be nice for them to chime in on why USM is still offering up gojimi's downlevel ROM as a way of backing out of 4349 and saying that it's supported - but I don't think they will.
Click to expand...
Click to collapse
You have a guess as to why they never cared for the gtab? They have sold more gtabs than pretty much everything else they got.

Need a good writer to write a petition to B&N (read inside)

English isn't my first language, otherwise I'd write one myself.
I'm looking for a good english writer to write a petition to B&N to provide the development community with an ability to access the bootloader and root the device.
I think main points should be that they've made a lot of money by allowing people to mod original NC, and that this will greatly increase the interest in purchasing the NT. Also, worth mentioning some examples of devices like Captivate that really benefited from custom community development (improved GPS, fixed many bugs, early GB port, etc).
Basically persuade B&N to support and appreciate development community and give us means to develop for them.
Needless to mention, only use words like "develop", "improve", etc... not "hack" and "crack" lol.
Here's the site I found where we can collect signatures:
http://www.makeuseof.com/dir/petitionspotcom/
POST IT HERE first, then we'll go and make it official.
PS: before anybody goes all "they ain't gonna listen yo" - let me remind you of Samsung's support to SuperCurio about improving Galaxy S's sound processing. After community asked Samsung, they actually provided full support and helped SuperCurio improve the device.
Providing a device and documentation is VERY different from unlocking a bootloader, unfortunately...
Entropy512 said:
Providing a device and documentation is VERY different from unlocking a bootloader, unfortunately...
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Click to collapse
Indeed, but I think my point remains - this is another avenue of "attack" to get B&N to support us.
Our hackers are approaching this from technical side, I want to try and help and organize a line of communication with B&N and see if we can get them to help us.
Get your petition up and I'll sign! I was going to get a NT but now I'm not so sure. If it can't run from a dual booting SD card, it's just not worth it. Might as well pony up and get a "real" tablet.
Assuming the bootloader is proven to be locked, I'm simply taking mine back. The apps I use on the Nook Color *must* be available on the Nook Tablet, or it's not worth my money.
I hate to say it, but I'm in the same boat. I bought it because of what was accomplished with the NC and because of B&N's assurances that the same would be possible with the NT.
goldenu said:
Assuming the bootloader is proven to be locked, I'm simply taking mine back. The apps I use on the Nook Color *must* be available on the Nook Tablet, or it's not worth my money.
Click to expand...
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iamnarada said:
I hate to say it, but I'm in the same boat. I bought it because of what was accomplished with the NC and because of B&N's assurances that the same would be possible with the NT.
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Click to collapse
what are you guys running on the NC that you cant run on the NT?
you can sideload apps onto the NT and run goLauncher etc...
postulio said:
what are you guys running on the NC that you cant run on the NT?
you can sideload apps onto the NT and run goLauncher etc...
Click to expand...
Click to collapse
agreed. i'm a little confused. I get the SD boot issue being a problem, but I haven't come across any apps that I use that couldn't be sideloaded.
maybe i'm just old and don't use some of the stuff you guys use?
I really enjoy the NT but don't know how long I will keep it if I constantly have to use workarounds to get any functionality out of it.
No custom kernels / ROMs
No Android Market
No settings page
No root (so far at least)
Nook button opens Nook launcher only
i dunno, I guess I'm just more patient than most. I really didn't expect to buy it and have it as functional as it is already, leave alone rooted or installing custom roms. I expected that in a few months....
I'm just glad I could install a real browser, and have access to install the apks i wanted.
postulio said:
what are you guys running on the NC that you cant run on the NT?
you can sideload apps onto the NT and run goLauncher etc...
Click to expand...
Click to collapse
Well, all of the Google apps install fine, but when I try to sign in to my account or associate it my account with the tablet, it tells me my user name or password is wrong. So effectively, I can't use any of the Google apps. I can log in to my google account in the browser, and access the web versions of the apps, but....what I was looking for really was to be able to put the ROM I wanted on it.
Add me to the list of those with a clock ticking. Picked mine up on the 16th, and it stays wrapped until we know if the NT can be rooted - or day 14 - whichever comes first.
Progress is great so far - but I don't want a device that can be locked down with any random update from B&N. Based on their earlier broken promises, they have about zero credibility for things said.
Let me retract my line about broken promises - that was Amazon that promised no rooting roadblocks - and they kept to their word. I don't think B&N made any statement about this.
A petition is good, for sure. But it doesn't hurt if everyone also contacted B&N [[email protected]] and explained personally and sincerely why it would be in their best interest to unlock the Tablet. I'd focus on how their specs are superior, but useless if they're not open. I'd mention the limited space for side-loading, and enabling 3rd party apps.
I'd remind them how popular their Nook Color got, and free press, when the NC was rooted. And use the MS Kinect & Linksys WRT-54G as examples of success stories when a company adopts and opens their hardware.
I thought everyone knows that e-petition is totally worthless. Actually, it's worse than worthless, since it gives you a false sense of complacency.
If rooting is that important to you, then take more effort than the few keyclicks to fill out an e-petition.
Take your purchased NT to the nearest B&N store. Return it, and make sure you give the reason why it's being returned, that the NT is hostile to tech enthusiasts. Say that you'll now consider the Kindle Fire because of its more tech-friendly mindset (whether that's true or not). Say that given your status as the go-to tech dude, you'll recommend against the NT for any who asks.
Ask to speak to a manager or a tech specialist; you don't want your words wasted on a grunt. Be polite but firm at all times.
Money speaks the loudest. Let your money speak for you. Buy something else.
e.mote said:
I thought everyone knows that e-petition is totally worthless. Actually, it's worse than worthless, since it gives you a false sense of complacency.
If rooting is that important to you, then take more effort than the few keyclicks to fill out an e-petition.
Take your purchased NT to the nearest B&N store. Return it, and make sure you give the reason why it's being returned, that the NT is hostile to tech enthusiasts. Say that you'll now consider the Kindle Fire because of its more tech-friendly mindset (whether that's true or not). Say that given your status as the go-to tech dude, you'll recommend against the NT for any who asks.
Ask to speak to a manager or a tech specialist; you don't want your words wasted on a grunt. Be polite but firm at all times.
Money speaks the loudest. Let your money speak for you. Buy something else.
Click to expand...
Click to collapse
If everyone were to do what you're saying, B&N would lose 3% of NT's total sales (judging by statistics someone referenced here), call it within a sales estimation margin of error and ignore it.
And we'd all be left without a $250 tablet, or with a ****tier one.
Sorry, don't like your solution. It'd only work if, say, 25%+ of NT buyers wanted root.
And you think e-petitions are better? Good luck with that.
There are different ways to communicate. Some more effective, some less. E-petition is at the bottom of the heap, followed by e-mail.
Money--ie making vendor lose money with refunds--is the most powerful method of persuasion. Sure, there may not be enough people to make the vendor reconsider, but it beats moping around and twirling your thumbs, hoping the vendor will change its mind with some dumb e-petition, no?
BTW, techies have an outsized influence on vendor decisions, as long as they know the proper buttons to push. B&N right now is in a battle with Amazon for e-readers. Saying that you'll get a Kindle Fire, and will recommend everyone to do so, is a big button you can push. Forcing the vendor to lose money with refunds is another.
In any case, if your envisioned use is a rooted NT, then this isn't it, so why hang onto it? If/when the NT is rooted, you can always buy it again.
e.mote said:
And you think e-petitions are better? Good luck with that.
There are different ways to communicate. Some more effective, some less. E-petition is at the bottom of the heap, followed by e-mail.
Money--ie making vendor lose money with refunds--is the most powerful method of persuasion. Sure, there may not be enough people to make the vendor reconsider, but it beats moping around and twirling your thumbs, hoping the vendor will change its mind with some dumb e-petition, no?
BTW, techies have an outsized influence on vendor decisions, as long as they know the proper buttons to push. B&N right now is in a battle with Amazon for e-readers. Saying that you'll get a Kindle Fire, and will recommend everyone to do so, is a big button you can push. Forcing the vendor to lose money with refunds is another.
In any case, if your envisioned use is a rooted NT, then this isn't it, so why hang onto it? If/when the NT is rooted, you can always buy it again.
Click to expand...
Click to collapse
People have different reasons.
For one, if I were to call for mass returns of NT, that'd greatly decrease interest in rooting the NT, which makes it even worse. If you decided NT is not for you and u want KF - godspeed, I'm sure you've got your reasons.
And no, petitions are NOT worthless. Not with decent companies. As I've mentioned, ask SuperCurio and his collaboration with Samsung.
I, for one, had a $100 gift card for B&N, so it's $150 NT versus $200 KF for me. Regardless, even without that giftcard, I'd still not go for KF when there's NT around, cause KF is just gimped and kinda useless.
Regardless, can we please return to the topic of this thread - I'm looking for someone's help writing a letter to B&N asking them for help achieving root for developers.
>If you decided NT is not for you and u want KF - godspeed, I'm sure you've got your reasons.
I've no interest in the KF, and for now, the NT. But it doesn't hurt to tell B&N that I consider their competition to be better, for persuasion purposes.
>And no, petitions are NOT worthless. Not with decent companies.
"not with decent companies"..
Life's experience isn't something that can be told, I suppose. Good luck with your quixotic quest. Please do keep the NT past the return period, and make B&N happy.
Yes, let's return to the topic of e-petition. Below is a piece that'll let you know your chances. Welcome to the world of SLACKTIVISM.
http://www.snopes.com/inboxer/petition/internet.asp
e.mote said:
>If you decided NT is not for you and u want KF - godspeed, I'm sure you've got your reasons.
I've no interest in the KF, and for now, the NT. But it doesn't hurt to tell B&N that I consider their competition to be better, for persuasion purposes.
>And no, petitions are NOT worthless. Not with decent companies.
"not with decent companies"..
Life's experience isn't something that can be told, I suppose. Good luck with your quixotic quest. Please do keep the NT past the return period, and make B&N happy.
Yes, let's return to the topic of e-petition. Below is a piece that'll let you know your chances.
http://www.snopes.com/inboxer/petition/internet.asp
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Click to collapse
Dude, we get it. You're not happy. Return your NT and leave the NT forum. We're all just trying to have a friendly discussion here. There's no need to be so negative. Thank you.
Sent from my Nook Tablet using Tapatalk

If you work for Barnes&Noble, please...

... give us a copy of Bootloader unlocker!
Pleeeeeeeaseeeeeeee
They have a bootloader unlocker? I thought they were just going to system restores and stuff like that. Getting anything they have would be a huge benefit to the community.
To any of you B&N employee's if you don't feel comfortable publicly posting that stuff just pm a dev or really anyone on here you feel like. I'm sure lots of us wouldn't mind being the middle man(myself included).
…if you were work for Barnes & Noble, you're in less of a position to help anyone than we are.
What are you expecting, exactly? Someone to leak a signing key and they lose their job for a $250 tablet?
As a consumer, the best thing you can do is not buy the Nook Tablet. It's the best way to send a message to B&N.
tamasrepus said:
As a consumer, the best thing you can do is not buy the Nook Tablet. It's the best way to send a message to B&N.
Click to expand...
Click to collapse
YES!
Spot on!
come on! Who doesn't want to participate in a little corporate espionage?
tamasrepus said:
As a consumer, the best thing you can do is not buy the Nook Tablet. It's the best way to send a message to B&N.
Click to expand...
Click to collapse
Yeah us android geeks not buying the ipad has really helped to make them realize to make their stuff more open and less commie.
By not buying and being silent, how is Barnes and noble going to get the message. Companies are far more likely to listen to paying customers. Remember nowadays XDA is a amazing resource for manufacturers. How many articles have been written about breakthroughs developers made at XDA. Thats free publicity and free development for them.
I am sure Barnes and noble pays somebody to check this forum, and others. That is why I suggested that i somebody wanted to leak something they could anonymously PM somebody on here and get it out that way.
B&N: get the message
I second and third and fourth that. B&N has two markets for their product, and if they purposefully make it very difficult to root the device, they are going to lose one of those markets. I'd buy a Nook tablet tomorrow if I were comfortable with being able to achieve a clean install of a rooted image, but without that, I'll likely go to another device. It would be a shame.
As mentioned before... the XDA crowd is not likely the market for this device due to the fact that the device is most likely lost leading.... It's in no way the interest of BN to provide any of the tools for you to do this.
Don't believe me? Look at the current sideloading situation... People are already on the Android/Amazon markets which technically means money out of BN's coffers...
trippap said:
I second and third and fourth that. B&N has two markets for their product, and if they purposefully make it very difficult to root the device, they are going to lose one of those markets. I'd buy a Nook tablet tomorrow if I were comfortable with being able to achieve a clean install of a rooted image, but without that, I'll likely go to another device. It would be a shame.
Click to expand...
Click to collapse
In all reality they didn't make it hard to root at all. Root was achieved by modifying usb drivers and using a known exploit. B&N had plenty of time to lock this tablet down way more than it is. Even sideloading is super easy. The bootloader is another matter all together, still I have a feeling somebody will find a simple workaround
>In all reality they didn't make it hard to root at all.
I don't think B&N had much to do with the low-level stuff, just the top-level design. The locked bootloader as has been said was likely for Netflix HD cert, since OMAP4 already had that feature. They didn't need to do anything extra. Otherwise, it's the same custom layer on top of 2.x.
The NT even retained the 1GB user-space which is a carryover from NC. Some modicum of sense would've shown that you don't need 12GB for app space, and would've avoided the bad reviews. Per Occam's Razor, don't attribute malice when incompetence will do.
tamasrepus said:
What are you expecting, exactly? Someone to leak a signing key and they lose their job for a $250 tablet?
Click to expand...
Click to collapse
Quoted for truth. The M-Shield security setup that is locking down the bootloader uses a one-time-programmable e-fuse inside the cpu so that the key it's looking for or the logic to do so can never be reprogrammed. Unless I missing something in their setup I don't see how a bootloader unlocker would be possible. Instead they would have to give use their private key to sign our own files
The more I read about the locked bootloader, the more I regret purchasing the tablet. They have, however, made some promising progress with this tablet, and I haven't heard anyone say definitively that it is not possible to bypass this obstacle.
For the record, is the kindle fire's bootloader locked?

1.41 Thoughts here

Rather than clutter up other threads, such as the blocking 1.41 OTA update thread, I propose we put thoughts/frustrations here. As such, here is what I think:
Upon thinking about this more, this is really just the final wedge that B&N put in place to separate the people here, versus the people who are locked into B&N content.
We/I had been hoping that maybe someday they would change their mind and open up the NT so it would act the way the NC would. But, this is a clear message to consumers on how they want to proceed with their product. There will be no unlocked bootloader in the future. There will be no use of outside apps from other markets.
I can't blame them for trying to make money. They put together a nice piece of hardware, and are probably making little to no profit on the hardware. The real bummer here is, for me at least, I would have likely purchased non-apps(see books) from B&N and used the software originally provided by them to view the books. But now with this update, I am basically forced to do the full bloatware removal, and I will get books through other means.
For me, the NT is more a toy for apps and less for reading. Utilizing the B&N app market, which as others have said, is very limited and often pricey, does not make sense. Could I spend some more money and get a full android tablet? Sure, but if I've learned anything from these forums in my short time here, its that it is fun to work together on tweaking something and making it better than what it was originally intended for.
Your thoughts?
I think it's only a matter of time before the devs figure out a way around their "block" of nonBN apps. All they did was take out the ease of sideloading out of the box.
I still haven't gotten a Nook Tablet. I still plan to. I have no doubt that this will be a temporary setback. The locked bootloader is, no doubt, a challenge. Rooting the device after this update, however, shouldn't be nearly as significant an issue, I wouldn't think.
I have the same feelings about the device - it will be a fun toy and useful device and will serve less as an eReader.
For the time being, I will be reading the forums to see what new developments come along in this drama.
CapsLockKey said:
I think it's only a matter of time before the devs figure out a way around their "block" of nonBN apps. All they did was take out the ease of sideloading out of the box.
Click to expand...
Click to collapse
It sounds like they already have, but the point remains that it was a slap in the face to anyone that has been previously side-loading apps and customizing their NT without rooting.
If you've read some of Indirect's posts before, i believe he debloats most if not all of BN's stuff. Changing the db values worked for the Nook Color, and i assume it's just a matter of hours before one of us work out a quick workaround to rescuing those who got bumped to 1.4.1. I suspect it's gonna be something like this:
1) Using SD card method to restore to 1.4.0
2) Identifying the culprit to push/pull OTA on the NT
3) debloat B&N footprint to minimal so that the NT will be a stable platform to research the bootloader issue.
I'm really surprised so many people start thinking returning their NT because of one minor update. As long as there's one copy of rooted NT among us, i think we'll be able to propogate and beat BN at their game.
I pulled this from the "How to block B&N 1.41 update" thread.
AdamOutler said:
http://forum.xda-developers.com/showthread.php?p=20502705#post20502705
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Click to collapse
For my fellow XDA noobs, fear not and don't lose faith in the brilliance of this community.
Here is a fine example(see post above): AdamOutler is amazing and comes through for XDA often like so many others.
Watching him and Loglud give NT bootloader the business in the Development thread is impressive even though I don't fully understand. I see though that they are making progress. They prove that there are many ways to crack the NT nut.
Remain calm and keep reading.
HMG10 said:
It sounds like they already have, but the point remains that it was a slap in the face to anyone that has been previously side-loading apps and customizing their NT without rooting.
Click to expand...
Click to collapse
If I took offense at every manufacturer that has "slapped the face" of their market, I wouldn't own anything. I would live in the woods because the people that made my house cut corners to line their pockets. My shingles wouldn't be prematurely failing. I would have sold my Prius immediately when I found out about the cover-up of some very important safety information. I would start a class-action suit over the burst capacitors on my motherboard due to the manufacturer using questionable sources for their electronics. I would never buy a toy for my kids because most are made in China using questionable labor tactics.
If people choose to take this personally, fine. Return your devices. Please also take stock of what you own and what pains you go through daily because capitalism encourages these behaviors. Then, sit back and ponder how you, as a consumer, contribute to the issue.
Am I unhappy about the decision? Yes. I'd rather thumb my nose at B&N by being patient and using whatever new tricks are up people's sleeves to use the device in a way "I'm not supposed to be able to" than not even buying one. Does this make me a hypocrite by making a rationalization to own a device while still supporting the very practices that perturb me? Perhaps.
Moved my thoughts from the other thread:
I think B&N is going to be surprised at the number of returned NT's- I'm betting far beyond their 3% estimate. 3% is probably people like on this site, average/above average tech users. Well beyond that are many others who buy NTs based on a recommend from the 3%, who then just follow the instructions for sideloading/rooting.
Personally, I've recommended the NT to about 4 other people who bought as Christmas presents. If there will be a constant worry for them about sneaky updates wrecking their NT's, my only advice will be to return while they can and get something else. I recommended based on the NT's ONLY real advantages- that it can be rooted and sideloaded. It sucks, and now I regret recommending this, and from now on I won't. I don't mind being responsible for the NT I bought my wife for Christmas, but not anyone else's.
In the end, B&N and others who go this crazy locked down route will lose- more and more people are tech savvy enough to know they're getting the shaft. B&N needs to develop a better app store, like Amazon. People willingly put Amazon's app store on their devices, including the Nook. I wonder how many KF users willingly put B&N crap on their devices?
They think they can just force people into a crappy walled garden like they are Apple, but with a subpar app store, charging even for otherwise free apps. It's not gonna work, and unfortunately the NT will eventually sink in a sea of better tablets that aren't locked down.
I'm not so sure that people will be returning their NTs with this update. Most of us have had ours far past the two week return period. Even if we returned them, it would be for store credit.
sonicdh said:
I'm not so sure that people will be returning their NTs with this update. Most of us have had ours far past the two week return period. Even if we returned them, it would be for store credit.
Click to expand...
Click to collapse
return window for "holiday" purchases has been extended to 01/31/12 if purchased between 11/14 and 12/31.
is it really worth returning it for a little reason like this? Heck, even Amazon have done the same thing in the past couple days. Granted you have the option of flashing a new ROM onto the KF but what about the people who have just bought it and it comes with the new FW or they haven't seen the post on the new FW?
I agree with most saying that B&N are doing what is best for them, which makes sense in a business aspect and everyone who bought this for a cheap colour e-reader have no concept about it. We get upset, someone finds a way to fix it, we move on to something else.
I too considered returning mine but A) it won't do me any good B ) Other "cheaper" tablet developers seem to be doing the same thing.
Final thought - Might as well keep it and patiently wait for something to change from here.
Being a total noob to all things android and not a very adept at computers, I was so happy to compare the Nook Tablet and the kindle fire side by side. I picked the nook tab because I saw that I could side load all the kindle book store and Amazon apps to the Tab. Also because of the hardware improvements.
Now I feel like I've been baited and switched. I do believe that I will be returning the Nook Tablet I have purchased. Before I do, I have a few questions. Please excuse my ignorance.
1. where do I go to buy the refurbished nook colors for 130.00 ?
2. If I buy an upgraded nook color, will I be able to load the kindle bookstore and my kindle books on to it?
3. Will I have access to sideloading all the things I want on the nook color?
4. How do I save the content I now have to move over to the nook color?
5. Will the 16gig SD card I bought for the nook tablet work on the nook color?
If all these things can be done with the nook color, then I must vote with my wallet and return my tablet if for no other reason than principle. I purchased a product from a company that performed a certain way and I wake up and find they have disabled the functions that mattered to me the most. I didn't rent or lease the product. I purchased it. It should be mine to use or modify as I please.
With my needs, it appears that the nook color will do me just fine. I don't plan on watching movies or TV on it.
As others have noted, my frustration is this... I bought (3 in total) and recommended several others buy over things like the Fire because one could sideload without rooting.
I'll be the first to state that I am perfectly content rooting my own NT (as I did for my NC previously), but I have two other NTs in my household as well. It is neither practical nor desirable to have to root all three and maintain all three for less savvy users who want software not available in the BN store.
The capability to sideload made the selection of the NT an easy choice. Blocking sideloading without rooting makes the choice to return two - if not all three - an easy choice as well.
I hope this helps with your questions.
1. where do I go to buy the refurbished nook colors for 130.00 ?
Ebay
Google Search
2. If I buy an upgraded nook color, will I be able to load the kindle bookstore and my kindle books on to it?
No. It has 1.41.
Go to the "Nook Tablet Android Development - [Stock Firmware]Restore Barnes & Nobel Nook 1.4.0 from SDCard" to understand how to undo.
3. Will I have access to sideloading all the things I want on the nook color?
Only with a rooted 1.4 or custom rom. Unsure how 1.41 might impact a custom rom or if this would even be an issue for custom rom.
4. How do I save the content I now have to move over to the nook color?
SD card and/or Dropbox or some other way to access later.
5. Will the 16gig SD card I bought for the nook tablet work on the nook color?
Yes from what I have read.
PlacidCat said:
I still haven't gotten a Nook Tablet. I still plan to. I have no doubt that this will be a temporary setback. The locked bootloader is, no doubt, a challenge. Rooting the device after this update, however, shouldn't be nearly as significant an issue, I wouldn't think.
I have the same feelings about the device - it will be a fun toy and useful device and will serve less as an eReader.
For the time being, I will be reading the forums to see what new developments come along in this drama.
Click to expand...
Click to collapse
This update demonstrates that B&N is openly hostile to the dev community. Most manufacturers (even Apple!) take a laissez faire approach to outside development - they don't go out of their way to help, but they also don't go out of their way to break things. Kindle Fire updates, for instance, are a minor inconvenience for rooters, and rerooting is very easy.
A lot of people were willing to live with the locked bootloader because, in the end, you can still achieve most of what you want simply through sideloading. All the bootloader really curtails are those ugly themes that rom chefs seem to love so much. But stopping sideloading? Ugh, no way.
By doing this, B&N has proven that they are not happy with sideloading and I believe it is within their power to disable it permanently. And even if it is always possible to circumvent, you'll see the community here get smaller and smaller until there aren't enough people willing to bother.
So I would say do not get a Nook Tablet if you are not happy with using the pure stock experience without sideloading.
Gotta vent too. Blocking sideloading is a total f u in our faces. We also can't root it with ZergRush. What do we have left? Total waste of hardware if you lock it down like this. Might as well get the simple touch ereader. You can't call it a tablet if it can't do tablet things!
If it's going to affect their revenue stream, they're going to look for a way to block it. there's no getting around it. they don't have the ecosystem that Amazon has, so they can't afford to have people go elsewhere for some of the more mainstream apps that they have in their store.
the solution to that it that B&N needs to aggressively expand their app store and price at least close to the Android Market prices.
at least then, there's a reasonable retort, despite how we may feel. still, I paid for the device, I shouldn't have them decide how I should be able to use it.
Mama Luigi said:
<SNIP>
So I would say do not get a Nook Tablet if you are not happy with using the pure stock experience without sideloading.
Click to expand...
Click to collapse
As I said, I'm waiting and watching. My "plan to" is not 100% firm. I'll leave it to the devs to decide if they want to stick with this or not and base my decision on their progress, not what people are saying now in frustration. There are still ways around the issue and OTA updates appear to be (hopefully) already circumvented if people installed Gapps as part of the basic root procedure outlined on this forum.
To simply say "do not get... unless you want stock" is quite premature. Again, I have bigger worries on my mind - if Toyota was late on reporting a safety issue that could have affected my life and my family members', I have far more reason to turn away in disgust. Will I turn away from a reading device that STILL offers a tablet experience if people follow directions just because of B&N's asshattery? No.
JoeM01 said:
If it's going to affect their revenue stream, they're going to look for a way to block it. there's no getting around it. they don't have the ecosystem that Amazon has, so they can't afford to have people go elsewhere for some of the more mainstream apps that they have in their store.
the solution to that it that B&N needs to aggressively expand their app store and price at least close to the Android Market prices.
at least then, there's a reasonable retort, despite how we may feel. still, I paid for the device, I shouldn't have them decide how I should be able to use it.
Click to expand...
Click to collapse
Personally, I don't like being locked into a B&N app store. For my next tablet/phone/android device, it won't necessarily be a nook, but it will run android, therefore google market is still the best bet. Google market is there and established. B&N should focus on making profits via ebooks, magazines and other media.
Is the extended return policy specific to purchases at the B&N stores? I purchased mine at Best Buy.

Prime user = beta tester

How are the beta testers doing today? Are you feeling like you paid $500+ to beta test the prime for Asus/Nvidia/Google? Well me too!!
At this point, I have been through several firmwares that have both broken and fixed specific issues that I have run into. I just want things to get resolved with every new update, that is not the case currently.
I am terribly frustrated after giving my beautiful prime to my dad to see how amazing this tablet is, only to have him give it back a few minutes later after several things he tried either crashed, or did not respond to input at all!
This is not the first time I have given it to someone who wanted to be wowed-- and wasn't!!!
After trying really hard to remain an Asus fan through all of this, I am starting to feel like just an unpaid beta tester.
I know that Asus is trying really hard to make it's prime the device it was promised to be but I am getting less convinced by the day that we will ever get this.
I am not claiming that Asus is entirely at fault, but ultimately, it is their product and their decisions to use the hardware and software that they did- as well as to make those components work together properly.
I WANT TO KNOW WHAT I GET FOR BEING A BETA TESTER!!!
We should all be asking this question of Asus at this point. Even those of us who have had decent experiences with the prime have still run into issues....
(yes, even demandarin has had issues despite professing his undying admiration)
Get a refund...
Sounds like you have a defective tablet. Your post is unlikely to be well accepted for two reasons. The first is that you're not disclosing what you've done to resolve this issue for yourself. The second is that you've only come here to complain rather than obtain help for yourself.
Aye, really didn't need another thread about a four month running old joke.
Yes, a lot about the Prime's life up to now has sucked ridiculously hard and there are some very obvious issues with ASUS in general. But they haven't abandoned anyone (maybe Italy and Greek with the GPS dongle) and, as mentioned, you'd likely succeed in getting a refund if you're really not happy with the device; then you really almost did get to beta test for ASUS because you've used the hell out of the device and come out no poorer for having the opportunity after returning it to them.
Good luck with your Prime adventures, sorry it's not working out as well for you as it is me. Yes I experience some issues (especially when I'm dumb enough to blindly update), but nothing so far has stopped this thing from wow'ing everyone around me.
Cappurnikus said:
Sounds like you have a defective tablet. Your post is unlikely to be well accepted for two reasons. The first is that you're not disclosing what you've done to resolve this issue for yourself. The second is that you've only come here to complain rather than obtain help for yourself.
Click to expand...
Click to collapse
I want to know how it is possible that the tablet is defective when everyone(even those who say they have no other issues) have issues still. And I have been here since the launch trying to get help for my poor prime(mostly reading the helpful posts since I don't have a lot of time to post myself).
As for issues, I will cite the games that will no longer work properly after the .21 update, also the touchscreen issues(without root and calibration), and the overall lack of real system stability, force closes, browser freezes, stutters when opening apps, browser scrolling is crappy at best. Wifi--- should I even mention the fact that no prime I have ever worked with maintained a reliable wifi connection. Frequent forget/re-learn or disconnect/reconnect required to get it back!!
Maybe coming off a fresh reset, it is snappy, but it lags after using it for a small period of time. I have used 6 primes at this point from b-c up to #3 and none of them were without these issues.
In addition to all of that, I was looking forward to unlocking (not partial unlocking) and anticipation of some rom play. I refuse to unlock, obviously unlocking without allowing the proper recovery methods is not wise at this point.
I don't want to find out that my favorite hardware maker is not up to the task, and had some renewed faith with the GPS dongle, but I am really having a hard time. I love the prime in idea, but the device itself has not lived up to the promises and I just want them to do something more than an ugly add on to an otherwise beautiful device to resolve the months of frustration that so many have had. It does address the GPS issue, and I appreciate that they did address it, BUT that does not make up for the other issues that even the good primes have.
Show me a "good" prime and I will show you why it has issues, and you will be sad too. I have done this with 2 different owners who said theirs were "perfect". They were just not using the device to do the same things and assumed everything was working properly.
If you don't want to "Beta test" a product that costs so damn much, shut the **** up and buy products that have already been on the market for enough _years_ (and I mean like > 5) to be fully beta tested instead of something shiny and new.
Guess what? This isn't an Original Droid or a G1, it's a new device. Live with it or return it for a refund 'cuz this isn't a place for whining.
Now back to your regularlly scheduled beta tests....
Spidey-- apparently you don't have a very good grasp on what a beta tester is, and the cost was never the issue-- it was that there was a cost at all to beta test a product!!!
Beta Tester: someone who tests a product before it is released. Product testers help companies identify weak points in their products which could cause consumer frustration, and they also identify specific issues which need to be corrected before a product can be released. Typically, beta testers test several incarnations of a product, until it is deemed ready for release. Most commonly, beta testers work with electronics and software.
SURE SOUNDS LIKE ASUS NEEDED SOME OF THOSE GUYS... and never found them until they released the device to US, the unwitting consumers.
To be clear, I would not have minded being one of those beta testers, but we should not have had to pay so damn much for that honor.
btw spidey, stfu? really? Is it really that under your skin?
jordanmw said:
How are the beta testers doing today? Are you feeling like you paid $500+ to beta test the prime for Asus/Nvidia/Google? Well me too!!
At this point, I have been through several firmwares that have both broken and fixed specific issues that I have run into. I just want things to get resolved with every new update, that is not the case currently.
I am terribly frustrated after giving my beautiful prime to my dad to see how amazing this tablet is, only to have him give it back a few minutes later after several things he tried either crashed, or did not respond to input at all!
This is not the first time I have given it to someone who wanted to be wowed-- and wasn't!!!
After trying really hard to remain an Asus fan through all of this, I am starting to feel like just an unpaid beta tester.
I know that Asus is trying really hard to make it's prime the device it was promised to be but I am getting less convinced by the day that we will ever get this.
I am not claiming that Asus is entirely at fault, but ultimately, it is their product and their decisions to use the hardware and software that they did- as well as to make those components work together properly.
I WANT TO KNOW WHAT I GET FOR BEING A BETA TESTER!!!
We should all be asking this question of Asus at this point. Even those of us who have had decent experiences with the prime have still run into issues....
(yes, even demandarin has had issues despite professing his undying admiration)
Click to expand...
Click to collapse
Jordanmw, I know how you feel. I was feeling the same way when I had my prime. Just return it pal you'll feel much better with no regrets. I'm done after trying two but major props to you for sticking with them and went through six (6) and still not satisfied.
ps. these fanboy's I'm telling you, LMFAO.
Crazy, my tablet and the three friends who also bought one all work perfectly!
theoner1 said:
Jordanmw, I know how you feel. I was feeling the same way when I had my prime. Just return it pal you'll feel much better with no regrets. I'm done after trying two but major props to you for sticking with them and went through six (6) and still not satisfied.
ps. these fanboy's I'm telling you, LMFAO.
Click to expand...
Click to collapse
I am actually a fanboy myself, that is why this is so frustrating for me. I did not RMA 6 times or anything but had 6 different ones, each for a week at a time- used as my personal tablet. It was for work-- I still have my personal one that I bought back in the beginning of Feb. C0 serial. That is the one that I bought for myself and all the others are being used by company users. Two of those have been RMA'd for different reasons and came back with the exact same issues that they were sent for.
Cool story Bro!
Okay, we really don't need another one of these...
OP, please search the forum first. There are plenty of other threads where you could have expressed your feelings.
Closed before this produces any serious issues among the users.

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