[Q] Unable to flash Lollipop OTA - Moto E Q&A, Help & Troubleshooting

Hey there, I am on stock KitKat.4.4.4 as of now and yesterday, I received the system update notification. So I downloaded the update. The download was damn slow and it took around 2 hours for me (mine is a 2mbps connection)
So the problem is whenever I try flashing it, the installation fails. Is it because I flashed the soak test Lollipop in my phone or is it because I'm rooted?
Also that ota zip file gets deleted whenever the installation fails
I've already downloaded it 2 times.

shanmukhateja said:
Hey there, I am on stock KitKat.4.4.4 as of now and yesterday, I received the system update notification. So I downloaded the update. The download was damn slow and it took around 2 hours for me (mine is a 2mbps connection)
So the problem is whenever I try flashing it, the installation fails. Is it because I flashed the soak test Lollipop in my phone or is it because I'm rooted?
Also that ota zip file gets deleted whenever the installation fails
I've already downloaded it 2 times.
Click to expand...
Click to collapse
Because you have a root

Related

9.4.2.11 unable to update to OTA .13

Hi. I have a rooted TF201 on the 9.4.2.11 firmware version. Whenever I try updating OTA, it successfully downloads the file, then reboots, but once in reboot, after a couple of seconds, I keep getting the picture of andy on his back with his front hing opened and a red triangle with a ! When I reboot, it says it was unable to update firmware. Does anyone know how to fix this? I have tried wiping all my data as well as doing the OTA on root and without root but so still no luck. I even tried downloading the update file from Asus online and extracting the zip on the root of my sdcard and still no luck. Any ideas? Any and all help is appreciated. Thanks.
****Also, I included a screen shot of the system settings so you can see exactly what I'm on.
Ronde90 said:
Hi. I have a rooted TF201 on the 9.4.2.11 firmware version. Whenever I try updating OTA, it successfully downloads the file, then reboots, but once in reboot, after a couple of seconds, I keep getting the picture of andy on his back with his front hing opened and a red triangle with a ! When I reboot, it says it was unable to update firmware. Does anyone know how to fix this? I have tried wiping all my data as well as doing the OTA on root and without root but so still no luck. I even tried downloading the update file from Asus online and extracting the zip on the root of my sdcard and still no luck. Any ideas? Any and all help is appreciated. Thanks.
****Also, I included a screen shot of the system settings so you can see exactly what I'm on.
Click to expand...
Click to collapse
Just figured it out. I restored the original launcher and system.ui apks; I had replaced them with the themed one. Once I restored the original files, the OTA worked perfectly!

[Q] ota update wont install

ok im running stock ics my device was rooted for a short period of time and i got this ota update but it wont install i thought it might have been the root so i unrooted and it still wont install is there anyone who has or had the same issue that can shed some light
I had a similar issue. was on .15-rooted, then I unrooted, tried the OTA update, and it failed.
Seems like I had changed the wpa files to something different than stock.
I downloaded both 15 and 21....put the on the SD card (one at a time), then successfully applied each. Will edit shortly with a link from ASUS on how to appy updates manuallly (I have to go find it)
Asus Link: http://service.asus.com/TF201_fwupdate
Bob
thanx going to try it out asap

[Q] Is WW JB Update still available from OTA?

My situation:
.28 Rooted (not unlocked) with a few tweaks such as keyboard and browser2ram.
Tried to JB update via OTA and manual method and got red andy.
Said screw it, took the factory .28 image from asus and loaded it onto my tablet before and after doing a factory reset/data wipe.
So I'm now completely stock and when I check for updates it says not found.
Tried clearing DM and CM CLient as well as cold booting linux [Pow + Vol Dn] and still says "no update found"
So is the WW JB Update still avail or did asus pull it?
Thanks
I'm having the same problem. Can anyone confirm that they have successfully downloaded the JB update OTA in the last few hours?
Happened to me as well, i think after you got red andy once you dont get the ota anymore. I went ahead and used manual upgrade method.
clouds5 said:
Happened to me as well, i think after you got red andy once you dont get the ota anymore. I went ahead and used manual upgrade method.
Click to expand...
Click to collapse
Same problem here. Rooted, locked, stock.
Had the notification bar give me the JB update once, that install failed.
I then checked the f/w update manually, found it, redownloaded it, that install failed.
Now I can no longer get the update via the f/w update checker. (tried many times last night and this morning)
Clouds... is the JB update available to be installed manually? Can you point me in the right direction?
mothman0 said:
Same problem here. Rooted, locked, stock.
Had the notification bar give me the JB update once, that install failed.
I then checked the f/w update manually, found it, redownloaded it, that install failed.
Now I can no longer get the update via the f/w update checker. (tried many times last night and this morning)
Clouds... is the JB update available to be installed manually? Can you point me in the right direction?
Click to expand...
Click to collapse
I think the files you want are linked here, but they take an age to download:
forum.xda-developers.com/showthread.php?t=1909820
I had a completely stock ICS .28 and got a dead droid (DMClient error). I manually downloaded the .28 from asus put it on a micro sd and it found this on reboot and installed OK. Now I am watching the green bar slooooowwwwwlly download the WW rom. The file has no extension, so I can't tell yet whether it is a blob file or the required zip.
ClevaTreva said:
I think the files you want are linked here, but they take an age to download:
forum.xda-developers.com/showthread.php?t=1909820
I had a completely stock ICS .28 and got a dead droid (DMClient error). I manually downloaded the .28 from asus put it on a micro sd and it found this on reboot and installed OK. Now I am watching the green bar slooooowwwwwlly download the WW rom. The file has no extension, so I can't tell yet whether it is a blob file or the required zip.
Click to expand...
Click to collapse
Well, I just finished downloading that file, and whatever it is, and I renamed it as a zip (which it is) and my TFP ignored it. Maybe it needs a specific name to work.
The many of us for which the OTA failed will have to wait for Asus to list the files on their download site.
ClevaTreva said:
Well, I just finished downloading that file, and whatever it is, and I renamed it as a zip (which it is) and my TFP ignored it. Maybe it needs a specific name to work.
The many of us for which the OTA failed will have to wait for Asus to list the files on their download site.
Click to expand...
Click to collapse
Alrighty, thanks.
This is the first time I've had any issues with updates, so was/am hesitant to dive in with the suggested workarounds posted in various places... don't know enough about the whole 'adb shell' stuff, etc, and don't want to make things worse.
I'm assuming that manually updating is relatively simple once Asus provides the files.
mothman0 said:
Alrighty, thanks.
This is the first time I've had any issues with updates, so was/am hesitant to dive in with the suggested workarounds posted in various places... don't know enough about the whole 'adb shell' stuff, etc, and don't want to make things worse.
I'm assuming that manually updating is relatively simple once Asus provides the files.
Click to expand...
Click to collapse
Hi
I had the same problem with the move from Honeycomb to ICS. The OTA would not do it and I got the red/dead droid. I have tried EVERY method to get Jelly Bean. The first attempt was OTA, and this loaded the file and tried to update but failed. Before I did it I back up root and unrooted. I have made no changes to the core system files. I have tried each method posted and none work. It goes straight to a dead driod. I re-installed .28 from the Asus site and still it would not work.
I shall have to wait until Asus decide that those like me 'deserve' JB and post the manual update files on the download page:
http://www.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
Indeed.
Once the update is available there, is a pretty straight forward process? Or does it still require terminal commands, etc?
glad to see i'm not the only one.
Guess i'll have to wait for Asus to post the JB files.
after hearing about some of the bricks I'm patient enough to wait a few more days.

[Q] DNA KK 4.4.2 Update Frozen/Problems

I just got the update for Kit Kat on my DNA and started the upload. It has sat there at about 20% complete for over 45 minutes. I pushed the volume up an power buttons to bring up the log and this is what it says:
Finding update package
Opening update package
Verifying update package
Installing update
Warning: No file_contextsPreparing wr_bin tool
Preparing recovery.zip
Running wr_bin tool
Can someone please help me?
Hmm...
mjondle said:
I just got the update for Kit Kat on my DNA and started the upload. It has sat there at about 20% complete for over 45 minutes. I pushed the volume up an power buttons to bring up the log and this is what it says:
Finding update package
Opening update package
Verifying update package
Installing update
Warning: No file_contextsPreparing wr_bin tool
Preparing recovery.zip
Running wr_bin tool
Can someone please help me?
Click to expand...
Click to collapse
I'm currently running a custom rom, so as far as the update actually goes i'm not too sure. The only advice i can give is to wait for a little longer. If nothing, then you might need to pop out your SIM card and download update via wifi. That's all the advice I can give. i'll do some research and get back to you on that!:good:
EDIT:
Just to verify, you had TWO updates before this installation began right? one 18.3MB file then a 618.0MB, correct?
4.4.2 OTA broke blinkfeed
I have an issue to where I did the OTA update to 4.4.2 and I did a factory reset through 2 different ways and now my BlinkFeed is nonexistent. I was wondering if there is a RUU for Verizon for the 4.4.2 update so I can just reset it that way because it seems the BlinkFeed files are corrupted or missing. Thanks.
WestTexasCoder said:
I'm currently running a custom rom, so as far as the update actually goes i'm not too sure. The only advice i can give is to wait for a little longer. If nothing, then you might need to pop out your SIM card and download update via wifi. That's all the advice I can give. i'll do some research and get back to you on that!:good:
EDIT:
Just to verify, you had TWO updates before this installation began right? one 18.3MB file then a 618.0MB, correct?
Click to expand...
Click to collapse
Yes, there were supposed to be 2 updates but this is freezing on the first one. It's actually my wife's phone and we let it sit for awhile the day I first posted and it never did update. It restarted and worked as normal but it keeps wanting to update the software. We're trying again right now but it looks like it is stuck again.

Need help trying to upgrade to 12b

So i recently just got my system update settings back after a minor mishap where the apk went missing. So the problem i am having is that when i try to download the 12B update since im still in 11C however the download fails. And im slightly confused as to why the update fails on the download seconds after clicking download now
ToF_Itachi said:
So i recently just got my system update settings back after a minor mishap where the apk went missing. So the problem i am having is that when i try to download the 12B update since im still in 11C however the download fails. And im slightly confused as to why the update fails on the download seconds after clicking download now
Click to expand...
Click to collapse
Have you done ANY modification of the system files (freezing) or did you bump (install TWRP)? If you installed TWRP, you cannot take OTAs and install them. You must be on the stock recovery.
iBolski said:
Have you done ANY modification of the system files (freezing) or did you bump (install TWRP)? If you installed TWRP, you cannot take OTAs and install them. You must be on the stock recovery.
Click to expand...
Click to collapse
Actually i managed to fix it myself had to go through a long 2 hour factory reset and reflashing using the flash tool just to get the update to work. But thanks for replying :good::fingers-crossed:

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