Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
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What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
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Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
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Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
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Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
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Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
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Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
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There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
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Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
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This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?
I don't know if its a problem in my NT.
It changes only when concocted to the wall charger, not even when it plugged to the PC.
Anyone of you notice this?
TThe NT or the NC comes with a 10 pin charging cable, i was told it has a higher capacity to charge your device. If you don't use that cable, charging will be much slower.
Using the pc will only triggle charge, meaning very slowly, and only with you turn the nt to sleep while plugged in ur pc.
It is just one of the proprietary feature on the nt, sorry.
It does not make any sense.
The NT wall charger is 0.5A. I plugged it to my iPhone charger, which is 1A, with the original cable and it didn't charge.
shaharg said:
It does not make any sense.
The NT wall charger is 0.5A. I plugged it to my iPhone charger, which is 1A, with the original cable and it didn't charge.
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0.5A must be the input, because the Nook Color/Tablet charger is 1.8A or 1.9A output
You are right. It is 1.9A
My mistake.
a normal micro usb cord cannot "fast charge" so in order for it to work you must trickle charge....plug it into your computer, unmount/eject the device(done on computer) and just turn it off/turn off the screen,
takes about an hour per ~10%.
Yup, its weird. It will say clearly: "not charging" but if you let it sit there plugged into any power source (0.5 amp USB included) and wait for a bit, the battery percentage will go up.
I read an early review, I think on Engadget, and it mentioned this as one of the few negatives of the device. Turns out, it just has a stupid UI.
Well, when you're using it, it isn't charging. There isn't enough juice to charge and run the device so it just runs off the USB power and doesn't use the battery. It needs to be sleeping then it can trickle charge as it uses a lot less power in sleep mode.
Alright I have a weird problem my fast charge / Quick charge is no longer working anymore it only says charging . I have checked to see if it was the charging adapter and cable and both of them are fine because they were fast charging my Note 4. Only 3 things I can think of that might be the problem well 4
1. The charging port is faulty and needs replaced
2. The battery is faulty
3. The processor is messed up but unlikely because it is working fine
4. Something in the system is keeping it from fast charging/ Quick charge
Does anyone have a idea what might be wrong with it ? My phone will normal charge fine it just will not fast charge anymore
Thanks
Might be the cable. Have you triend a different one?
The Charger needs to communicate with the phone before it switches to fast charging mode. If your cable is broken and communication is not possible it will not fast charge.
This is the reason a charge on cable (without the two data wires) will never work for fast charge.
cyvr1 said:
Might be the cable. Have you triend a different one?
The Charger needs to communicate with the phone before it switches to fast charging mode. If your cable is broken and communication is not possible it will not fast charge.
This is the reason a charge on cable (without the two data wires) will never work for fast charge.
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like I said in the above post it is not the cable and I have tried multiple ones still does not work but when I use the same lg fast charge adapter and cable on my galaxy note 4 it fast charge and even when in use the Samsung fast charge and adapter on my v10 does not work but does work on the note 4.
This happens to me too...I just unplug charger from wall and back in, after that it's all good. I think in my case problem is because charger stays in wall non-stop.
Makonator said:
This happens to me too...I just unplug charger from wall and back in, after that it's all good. I think in my case problem is because charger stays in wall non-stop.
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I have tried that still no luck at all I am at a lost as what it could be.
Fast charge
I have had the same problem. At first I replaced the battery didn't help so I ordered a new OEM charger. It worked until tonight. I thought I'll give it a little smack on the table. I plugged it back up and now it fast charges just fine. I'm going to try the same on the other charger.
Jdnjc said:
I have had the same problem. At first I replaced the battery didn't help so I ordered a new OEM charger. It worked until tonight. I thought I'll give it a little smack on the table. I plugged it back up and now it fast charges just fine. I'm going to try the same on the other charger.
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you can check this:
1. Make sure your device is fresh, not too hot because the thermal sensors inside the phone if detect the battery too hot, the charger dont activate fast charging.
2. Make sure the cable you use is good enough, i mean not so flimsy or thinner, it must be fatter because the current fast charge use.
3. If that i say above is right then plug the fast charge into the socket and plug it to your phone, if with in 10 seconds the round circle of fast charging dont appear on battery icon then unplug the charger and plug it again until it ativate fast charging.
its a common problem i have too,, i use the original charger and cable who came with the phone and even the phone are cooler and so on sometimes fast charge dont ativate at first attemp.
Hi All,
Not sure what the deal is with the charging status on this device.
Plug in, says super fast charging, then a second later switches to 'charging'.
Tried different cables & chargers and similar behaviour, 'fast charging' (using a different brick) then immediatley just 'charging'.
Do I need some power/cable accessory, or is it actually charging at a fast speed, it tells you briefly then just generically displays charging?
Bit confused, lol, cheers!!
It just show this way but it is using fast charging anyway. If you will use bad charger and cable you will get notification Cable charging. So we have Cable charging, fast charging, super fast charging 2.0 and then they fall to just charging.
Thanks for clarifying