Basically, out with my daughter at the beach today and dropped my phone in the only tiny shallow pool of water around!
It was in there for about a second at most, coz I grabbed it out SUPER fast, gave it a shake, blew all over it, wiped it down on my nice dry top I had on etc.
2 big nasty gashes in the screen, but luckily I had a screen protector on!
But, they were really nasty looking things and just couldn't pluck up the courage to take off the screen protector until I got home, as I was 100% convinced screen was gonna have at least a couple nasty scratched bits etc.
However, got home, took off protector...PHEW, screen was still in perfect condition, so was the bodywork/chassis as I had a case mate on it.
Everything seems fine with the phone, apart from to the left of where it says 'htc' the is a constant red light that stays on no mater what.
I think this is the proximity sensor?
Any ideas how I can get this light to go off and stay off??
Really guys, ANY help would be sooooo much appreciated.
Thanks
Matt
Yes, on the right of the htc bezel is the proximity sensor. Even if your daughter dropped the phone, I don't think this affected the sensor. Does it stay on even if you turn the phone off? If not then I am sure some app is using it.
/\/\ said:
Yes, on the right of the htc bezel is the proximity sensor. Even if your daughter dropped the phone, I don't think this affected the sensor. Does it stay on even if you turn the phone off? If not then I am sure some app is using it.
Click to expand...
Click to collapse
On the LEFT side of the htc bezel there is a red light that stays on, but if I turn the phone off, then the light goes off.
It's only happened since I dropped it in water today.
Any ideas?
Matt
But it sounds really weird that a damage could cause it. Seriously. Please ensure there is no app running in the background which reads data from the proximity sensor. One time I was using some app, don't remember the name, never mind. It had an option to make use of the proximity sensor. Even if I turned it off, the proximity sensor was on all the time. Disabling the app/uninstalling it fixed my problem.
/\/\ said:
But it sounds really weird that a damage could cause it. Seriously. Please ensure there is no app running in the background which reads data from the proximity sensor. One time I was using some app, don't remember the name, never mind. It had an option to make use of the proximity sensor. Even if I turned it off, the proximity sensor was on all the time. Disabling the app/uninstalling it fixed my problem.
Click to expand...
Click to collapse
I know what you mean, the app is Called Viber and some users used to experience that using that app.
I've never used Viber and have checked all other apps. No result.
I downloaded Elixr 2 from the market and ran the Proximity Test.
Don't know What it means, but here is a screenshot of the result:
jpg images
Any more really is super appreciated.
thanks.
Matt
Just wait until you make a phone call, then you're whole world is going to go upside down.... with my proximity sensor on my X+ I grabbed an app called Rezound Proximity sensor adjust the PS1_CANC (Low_Threshold) value. My X+ is set to 95
hope this helps you.
Lloir said:
Just wait until you make a phone call, then you're whole world is going to go upside down.... with my proximity sensor on my X+ I grabbed an app called Rezound Proximity sensor adjust the PS1_CANC (Low_Threshold) value. My X+ is set to 95
hope this helps you.
Click to expand...
Click to collapse
Thanks for the help.....will try that now.
Nice to see a fellow welsh dude helping out!:good:
Matt
matthew33 said:
Thanks for the help.....will try that now.
Nice to see a fellow welsh dude helping out!:good:
Matt
Click to expand...
Click to collapse
Oh by the way you'll need root. Set it then reboot dude. Not many welsh on here haha.
Lloir said:
Oh by the way you'll need root. Set it then reboot dude. Not many welsh on here haha.
Click to expand...
Click to collapse
Done that and rebooted.
Proximity sensor still permanently on, here are some screenshots of sensor info....god knows what it means....
click image upload
matthew33 said:
Done that and rebooted.
Proximity sensor still permanently on, here are some screenshots of sensor info....god knows what it means....
Click to expand...
Click to collapse
You need to finetune the rezound app...if not then you are S.O.L
Lloir said:
You need to finetune the rezound app...if not then you are S.O.L
Click to expand...
Click to collapse
When I make or receive calls, the screen acts perfectly as it should.
Goes dark when it's at my ear, the lights up when I pull it away from my ear, just the damn proximity light is on all the time draining my battery.
Anyway to turn it off?
image hosting site
Matt
Is there anyway to turn off the proximity sensor light in the build prop?
Matt
matthew33 said:
Is there anyway to turn off the proximity sensor light in the build prop?
Matt
Click to expand...
Click to collapse
nope, do you use the other sensors?
you can rename or nuke the following file, note that the rotation/prox/light sensors will be toasted after
adb shell
su
rm system/lib/hw/sensors.enrc2b.so
or to move it replace the rm to mv so do this mv system/lib/hw/sensors.enrc2b.so system/lib/hw/sensors.enrc2b.so.old
Lloir said:
nope, do you use the other sensors?
you can rename or nuke the following file, note that the rotation/prox/light sensors will be toasted after
adb shell
su
rm system/lib/hw/sensors.enrc2b.so
or to move it replace the rm to mv so do this mv system/lib/hw/sensors.enrc2b.so system/lib/hw/sensors.enrc2b.so.old
Click to expand...
Click to collapse
That should stop my light staying on?
matthew33 said:
That should stop my light staying on?
Click to expand...
Click to collapse
it should in theory...
matthew33 said:
That should stop my light staying on?
Click to expand...
Click to collapse
if it doesn't then you might have to disable it in the kernel, if you know how to do that. I would do that, but zero time sorry...
There is a root led app I know a bout
Related
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
teosnew said:
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
Click to expand...
Click to collapse
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
sumflipnol said:
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
Click to expand...
Click to collapse
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
teosnew said:
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
Click to expand...
Click to collapse
Have you checked your battery contacts (pins) when the battery is removed? If they are bent, they could lead to weird screen/phone shut-downs.
Did you replace the digitizer by yourself? Or did you have someone else (like a professional) replace it for you? Something might have happened to the electrical wiring, or there might be some small piece of dirt/object that got stuck in front of the proximity sensor.
Best wishes -- I hope you get this resolved.
Hi,
Digitizer had been fitted by technician, I said the same to him that its some sort of physical issue causing the screen to go off whilst making a call. Bathe suggested its a software problem. However, if somebody came across with this sort of issue please let me know how to fix it.
Sent from my HTC HD2 using XDA App
I've been having this issue myself for a while now, after first installing the latest norwegian rom straight from htc, and now using the energy rom. I haven't had any hardware in the phone replaced tho.
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.
Please check your note 3's b4 its to late!! mines had a dead proximity sensor and i had to take it back to swap out today!!..CHECK YOURS!!
DruoGaby said:
Please check your note 3's b4 its to late!! mines had a dead proximity sensor and i had to take it back to swap out today!!..CHECK YOURS!!
Click to expand...
Click to collapse
Thank you sir, mine works perfect!
DruoGaby said:
Please check your note 3's b4 its to late!! mines had a dead proximity sensor and i had to take it back to swap out today!!..CHECK YOURS!!
Click to expand...
Click to collapse
Is this the sensor when your on a phone call and the screen is to turn black?
Sent from my SM-N900P using Tapatalk 2
xbmoyx said:
Is this the sensor when your on a phone call and the screen is to turn black?
Sent from my SM-N900P using Tapatalk 2
Click to expand...
Click to collapse
The problem is that the screen will not turn back on when the phone is pulled away from your face.
Lethal_NFS said:
The problem is that the screen will not turn back on when the phone is pulled away from your face.
Click to expand...
Click to collapse
Cool thanks for the heads up. Mine seems to be working.
Sent from my SM-N900P using Tapatalk 2
Lethal_NFS said:
The problem is that the screen will not turn back on when the phone is pulled away from your face.
Click to expand...
Click to collapse
yea..
I believe the kinda/sorta "disclaimer" says that the proximity sensor works while the phone is in use (making a call).
Sent from my SM-N900P using XDA Premium 4 mobile app
I dont know if its just sprint phones but i assume most Note 3's will experience this issue. Something about the sensors not reading accurately. When i clean the sensor area with a cloth it works correctly. Hold the phone to my ear for a few minutes and it stops working. Clean the sensor area while still on the call and it will start back working... Issue probably started day one but just now realizing its a issue.
I had issues with this as well, the screen wouldn't turn off during a call, but turned out to be my screen protector. Pulled it off and works perfect now. Cheers!
Returned mine yesterday with a little headache as the rep i first spoke to decided to play with my phone vs doing a exchange. Manager sorted it all out and gave me a new phone. Also knox was tripped but i don't think they care. Dont think im going to root again till KNOX is out the way.
The sensor works like it is suppose to now. Funny story is that the sensor tried to act right at the sprint store. They have spot lights so the sensor was reading correctly. Explained to them i didnt walk around under spot lights they agreed and did the exchange.
So, I had this issue on my phone. Tried a bunch of stuff. The fix for me: can of compressed air targeted into the earpiece. Immediately solved and perfect again.
Action B said:
So, I had this issue on my phone. Tried a bunch of stuff. The fix for me: can of compressed air targeted into the earpiece. Immediately solved and perfect again.
Click to expand...
Click to collapse
Worked for me for about 5 min on my old note 3. Also wiping the screen were the sensor is works. Of the screen cuts off and you wipe that area with a microfiber cloth the screen comes back on. Lol
Sent From Heaven on my Note 3
dallastx said:
Worked for me for about 5 min on my old note 3. Also wiping the screen were the sensor is works. Of the screen cuts off and you wipe that area with a microfiber cloth the screen comes back on. Lol
Sent From Heaven on my Note 3
Click to expand...
Click to collapse
Will report back if problems return. Hoping for the best I already tripped knox.
Hello everyone. I found the cause of this I hope. The main culprit is hardware. 1st I will tell solution for this problem. Just push hard the earpiece chrome grill inside with ur nails and the proximity sensor will work properly. problem is when we use phone and it gets heated at top then the glue which is holding earpiece grill will loose itself. its hardware problem and eventually many note3 users will face this. im using exynos note3.
mullarameez said:
Hello everyone. I found the cause of this I hope. The main culprit is hardware. 1st I will tell solution for this problem. Just push hard the earpiece chrome grill inside with ur nails and the proximity sensor will work properly. problem is when we use phone and it gets heated at top then the glue which is holding earpiece grill will loose itself. its hardware problem and eventually many note3 users will face this. im using exynos note3.
Click to expand...
Click to collapse
You can also get a micro fiber cloth a wipe the sensor area. And the light will cut back on. Before returning the defective one i did that a few times. Never even touched the ear speaker grill.
So once you have the phone to your ear and it cuts off....Wipe just the sensor are with the micro fiber cloth. The screen will come back on. It will happen again the next time you use the phone but i am just saying its not the ear speaker.
Action B said:
So, I had this issue on my phone. Tried a bunch of stuff. The fix for me: can of compressed air targeted into the earpiece. Immediately solved and perfect again.
Click to expand...
Click to collapse
use compressed air canister and blow in to the ear piece. but i just use my own breath and it worked.
edit: i thought i was replying to OP, sorry.
TheTideRollsForever said:
I just got my note...how do I check to see if mine has this problem?
Click to expand...
Click to collapse
just make a call and see..put it to ur ear screen should go off
TheTideRollsForever said:
It goes off close to my face and comes back on when i move it away...this is normal right?
Click to expand...
Click to collapse
yea u good
so the prox sensor is in the ear piece? I was freaking out because mine wasn't working after i updated to MJ4..Blew into the ear piece and its working again...THANKS!
BrianBaker said:
so the prox sensor is in the ear piece? I was freaking out because mine wasn't working after i updated to MJ4..Blew into the ear piece and its working again...THANKS!
Click to expand...
Click to collapse
Thanks Brian! That did the trick!
My phone's always-on display will turn off. I can't bring it out of it's 'slumber' anyway other than plugging it in. It instantly pops out of sleep and works fine. I'll lock it and while I can see the always-on display the fingerprint reader will unlock it with no problems. This just started in the past hour for me. I've tried resetting the phone and the issue still pops up, and quickly at that.
Are you using a case or screen protector? Could be something interfering with the ambient light or proximity sensor causing the phone to think it's in your pocket at all times?
Edit:
Actually just tested this. Covered the top sensors and the always on display turned off and fingerprint sensor no longer worked just like you described
Sent from my LG-H850 using XDA-Developers mobile app
duckysempai said:
Are you using a case or screen protector? Could be something interfering with the ambient light or proximity sensor causing the phone to think it's in your pocket at all times?
Edit:
Actually just tested this. Covered the top sensors and the always on display turned off and fingerprint sensor no longer worked just like you described
Sent from my LG-H850 using XDA-Developers mobile app
Click to expand...
Click to collapse
You may be right about that. I'm using a lifeproof case and I had just opened it up to clean off the inside (I had shown someone the phone earlier and dog hair found its way to the inside of the case). Funny thing is I turned it completely off and let it sit for a time, as opposed to the restart I did earlier, and it's working alright now. Maybe I just needed to reset it's calibration by resetting it?
Anyone know how to disable this weird dependence on the light sensor? I just don't understand why it would ever disable itself because it's dark.
somethinlike said:
My phone's always-on display will turn off. I can't bring it out of it's 'slumber' anyway other than plugging it in. It instantly pops out of sleep and works fine. I'll lock it and while I can see the always-on display the fingerprint reader will unlock it with no problems. This just started in the past hour for me. I've tried resetting the phone and the issue still pops up, and quickly at that.
Click to expand...
Click to collapse
I read this is a feature of the phone. The always on will turn off in your pocket or in a darkened room. Nice idea since you do not need to be using the juice then. You can test this in a dimmly lit room by cupping your hands over the display to block the light.
marcmarshall said:
I read this is a feature of the phone. The always on will turn off in your pocket or in a darkened room. Nice idea since you do not need to be using the juice then. You can test this in a dimmly lit room by cupping your hands over the display to block the light.
Click to expand...
Click to collapse
Sure, but it won't turn on even when I press the back button. Pretty obnoxious when I'm sitting in a blacked out room and I have to hold it up to the computer screen to activate it.
Yeah, I'm sorry I didn't read the thread carefully. That sucks. I'm in a dark room now watching video. The display turned off, I heard a notification, when I picked up the phone it came on. I do not like that that the led notifications stop. I'm not sure what happens to sound notifications when the always on goes off. I prefer to set the phone silent until a certain time in the AM and then use a sound profile to get notifications and a low volume.
somethinlike said:
Sure, but it won't turn on even when I press the back button. Pretty obnoxious when I'm sitting in a blacked out room and I have to hold it up to the computer screen to activate it.
Click to expand...
Click to collapse
I would return it for another or send it in on warranty.
marcmarshall said:
I would return it for another or send it in on warranty.
Click to expand...
Click to collapse
I'm thinking it was the Lifeproof case I have on it. It all worked fine for a week then when I tested the case for waterproof it failed (the phone wasn't in it). I sent for another one and it seems to be working alright now. Maybe it had something to do with the inside of my case getting wet? I don't know.
Great! Enjoy your phone g why are we still calling these things phone?). I like the G5. Now that we have torur I am hoping their for some nice tweaks.
I've had this happen too and it made my life proof case useless because I couldn't use my phone with it on it I still have the issue once in a while but not nearly as often anymore
Sent from my LGLS992 using XDA-Developers mobile app
Hello. I have weird problem on my Lg V10 H901. On 2 to 3 days it happens for both screens to turn off, and you can't wake up the phone with double touch or with power button. And I'm sure that the phone is working because I can feel vibration feedback when I press and hold power button to go in to power menu. The cure is to pull off the battery and put back on and start the phone. For two or three times it happens to show white screen with little colored dots on it when you power on the phone. Otherwise the phone works normal. . No glitches, no heating, nothing. It just go off when it sits on desk and won't came back till you pull off the battery. I don't believe it's a screen because when it happens the both screens go off. Could it be the motherboard, processor or memory, or it's something wrong with proximity and light sensor? Any suggestions?
I had this problem as well until my proximity and light sensor completely stopped working. The sensor is not detected anymore but the issue stopped after.
I don't know about the cause but it could be because of proximity and light sensor.
Raj_The_Ripper said:
I had this problem as well until my proximity and light sensor completely stopped working. The sensor is not detected anymore but the issue stopped after.
I don't know about the cause but it could be because of proximity and light sensor.
Click to expand...
Click to collapse
Thanks for the reply. I am suspecting proximity and light sensor also. I am thinking to order a new one, it's like 9$.
scytalemk said:
Thanks for the reply. I am suspecting proximity and light sensor also. I am thinking to order a new one, it's like 9$.
Click to expand...
Click to collapse
By the way, I feel it is better without proximity and light sensor. Many problems were fixed after it was obsolete.
Raj_The_Ripper said:
By the way, I feel it is better without proximity and light sensor. Many problems were fixed after it was obsolete.
Click to expand...
Click to collapse
I am used to automatic light. Anyway I have ordered a sensor from eBay for 6,50$ so we will see.
scytalemk said:
I am used to automatic light. Anyway I have ordered a sensor from eBay for 6,50$ so we will see.
Click to expand...
Click to collapse
Keep me updated.
Raj_The_Ripper said:
Keep me updated.
Click to expand...
Click to collapse
:good:
scytalemk said:
:good:
Click to expand...
Click to collapse
has your sensor arrived ?