Hello Everyone. I have my new Samsung S6 Edge about 3 weeks now. It worked flawlessly the first week and a half but lately I've been getting an intermittent problem with the sensitivity of the touchscreen and it is very annoying. I have to swipe, touch a letter (if texting), or touch an icon, multiple times before it will execute the touch. Sometimes it seems as if it is in slow motion where the execution responds 4 to 5 seconds after the touch. There has not been any new software added and I always close out of any running programs.
I have tried all of the following to which none had any effect:
a) Restarting the phone by using the on/off key dialog box
b) Shutting it down for a couple of minutes and starting it again
c) Using Samsung's method to restart the phone by holding the on/off key and down volume key simultaneously
After a day and a half of frustration I was ready to take it back to my mobile supplier when it all of a sudden starting working properly after checking to see if my phone volume was at the maximum volume by hitting the up volume button. It worked well for about 3 days and then started to do the same thing. So again, I played with the volume down and up buttons until the touchscreen sensitivity worked.
I'm currently having the same issue again which prompted me to post this message. Playing with the up and down volume keys seem to help it at a ratio of about 7 out of 10 times. I've searched the web but haven't found anyone else with the same issues. A look at the Applications Manager under Running apps, System is taking up 1.1 GB, Apps taking up 530 Mb, leaving 0.99 GB of free memory.
Any suggestions? Maybe I should be taking it back for a hardware replacement?
Thanks for listening.
OK, so now I've come to the conclusion that hitting the volume up key was just a fluke although It seemed to help sometimes. S6 touchscreen returned to normal again yesterday afternoon. It just comes and goes which makes it rather difficult to show a mobile technician. I'll have to wait until it malfunctions again before taking it in to a Samsung Repair shop.
Me too....
I have subscribed to this thread, in hopes of finding some clues, because I too, have noticed the same exact behavior that OP described and was searching for a remedy/explanation. Also, had the volume up and seemed to somewhat fix it, but like OP said it is sporadic. I, by accident in trying to clear the cache, completely blew away my phone and had to rebuild my phone as I had before and even after a complete reset, I still have the same behavior.
Hi Chris, I stumbled across another interesting behaviour. While the phone is acting up, if you press and hold the UP Volume key (keeping it depressed) you will be able to scroll and press icons as normal. As soon as you let go of the volume key, the issue continues.
This is a link to a video I uploaded today to You Tube that shows exactly the issue I am having.
w w w .youtube.com/watch?v=vkfaxILs4VQ&feature=youtu.be
Just saw your vid, looks like yours is more pronounced than mine (non-Edge btw) and happens once in a while and then it goes away - I am hoping it isn't progressive. I can't seem to identify what triggers the sluggish behavior. I typically clear all apps from the recent apps as a matter of my normal operation in all my previous smartphones. When I notice it the most is when pulling down the notification center and either nothing happens or I have to pull down the shade all the way down for it to stick, otherwise it slides back up.
disable briefing app
Alex-V said:
disable briefing app
Click to expand...
Click to collapse
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
DreamMaker888 said:
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
Click to expand...
Click to collapse
for me it's much better..still think it's also the memory problem..as around a half day all is fine..than the lag starts..
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
DreamMaker888 said:
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
Click to expand...
Click to collapse
Wait what? They told you the LCD screen is broken....?
Alex-V said:
disable briefing app
Click to expand...
Click to collapse
Briefing app? Can you provide more details please?
I'm having the same issue
To send a text I have to hit almost all the buttons 3 times! This just started. I may have to root this phone now. This pisses me of
He hair s trying appear.. This is what it looks like trying to use my phone now. I originally wrote "the issue is getting worse" but the lag is unbearable now
delete
delete
Alex-V said:
delete
Click to expand...
Click to collapse
lol....my Rom will come. massive. later..must sent phone into warranty repair..touchscreen digitizer is not. working fine
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
This solve my unresponsive touchscreen issue!!! Thanks very much
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
actually it really helped a lot
thx bro
Yes, I did that same thing, and it did help a LOT.. however after the latest update (I have the Edge+) the issue returned.. did it again, and it "fixed" it, but for how long?
And why is this happening??
Related
I tried to set the screen timeout to whatever interval is there, 15sec and up, none of my trials worked to get my screen to turn off and lock which is killing my battery at no time
only when i press the lock buttondoes it turn off.. but when i have the mobile in my pocket it usually press some button accidentally and that will keep the screen on :s
i searched the net to see if anybody else have had this problem but found nothing, and not even the applications on the market made this screen timeout work!! So i wonder if anyone have any idea about how such a problem could be fixed or what caused it?
amlood said:
I tried to set the screen timeout to whatever interval is there, 15sec and up, none of my trials worked to get my screen to turn off and lock which is killing my battery at no time
only when i press the lock buttondoes it turn off.. but when i have the mobile in my pocket it usually press some button accidentally and that will keep the screen on :s
i searched the net to see if anybody else have had this problem but found nothing, and not even the applications on the market made this screen timeout work!! So i wonder if anyone have any idea about how such a problem could be fixed or what caused it?
Click to expand...
Click to collapse
its a malfuntion, no fix, need RMA, need a new mainboard
you can check if the usb as massstorage works, problably not !!!!!
j
amlood said:
I tried to set the screen timeout to whatever interval is there, 15sec and up, none of my trials worked to get my screen to turn off and lock which is killing my battery at no time
only when i press the lock buttondoes it turn off.. but when i have the mobile in my pocket it usually press some button accidentally and that will keep the screen on :s
i searched the net to see if anybody else have had this problem but found nothing, and not even the applications on the market made this screen timeout work!! So i wonder if anyone have any idea about how such a problem could be fixed or what caused it?
Click to expand...
Click to collapse
when this happens to me, i just reboot my phone and screen timeout returns to work
you should replace your phone by claiming warranty for malfunction
It happns to me only when i use iphone lock or finger scanner and keep off the auto lock after booting.
just check it out or use simply lockscreen or goto.
pafaf said:
its a malfuntion, no fix, need RMA, need a new mainboard
you can check if the usb as massstorage works, problably not !!!!!
j
Click to expand...
Click to collapse
you were right, it is a maulfunction the usb massstorage does not work !!
and i got it back from maintainence only last week :\
thanx much
goooosh.. I just got my phone back from maintenance today and I have the same problems.. :S Gonna have to take a trip back tomorrow.. :S
i also got my o1 back today and i also experience the same problem. screen timeout doesnt seem to work and when i charged the phone it boot up and charge with a screen on. my board was replaced and it stayed at the shop for a week and now i have a screen timeout problem. It seems that their replacement board have all this problem. does anyone here have this problem too after their board have been change??
akitos said:
i also got my o1 back today and i also experience the same problem. screen timeout doesnt seem to work and when i charged the phone it boot up and charge with a screen on. my board was replaced and it stayed at the shop for a week and now i have a screen timeout problem. It seems that their replacement board have all this problem. does anyone here have this problem too after their board have been change??
Click to expand...
Click to collapse
OK, a quick test for you. Please follow these steps:
- go to Menu - Settings - Applications - Development
- check if "Stay awake" is enabled.
If it is, then that's why your phone behaves like that, because you requested it. Uncheck that option - problem solved and you should facepalm yourself for sending the phone in service over this trivial issue.
If not, then you indeed have a problem and you should demand some explanations at the service center.
masteryx said:
OK, a quick test for you. Please follow these steps:
- go to Menu - Settings - Applications - Development
- check if "Stay awake" is enabled.
If it is, then that's why your phone behaves like that, because you requested it. Uncheck that option - problem solved and you should facepalm yourself for sending the phone in service over this trivial issue.
If not, then you indeed have a problem and you should demand some explanations at the service center.
Click to expand...
Click to collapse
actually it is already disabled by default and it is the cause of the problem. Maybe the board they replace is defective. I noticed that most of the people having the same problem as mine are those people who have new board. Ill bring this back tomorow. it sucks! i have to wait for another week!
mass storage doesnt work for me too. have to bring this back again tomorow.
same issue to me...
it just got back from service center with a brand new logic card.. and now it does not work screen time out neither usb functionalities =_=
done many test (different computers and s.o., several reboots... nothing worked)
MAXT3R88 said:
same issue to me...
it just got back from service center with a brand new logic card.. and now it does not work screen time out neither usb functionalities =_=
done many test (different computers and s.o., several reboots... nothing worked)
Click to expand...
Click to collapse
i suggest u return it back immediately. I already return mine a while ago. it seems most of their replacement boards are defective. So its best to be very cautious in modding the phone if u wish not to have a defective board and save ur self the hassle of going back in forth at their center.
There is meant to be a remedy.
The replacement boards require a hard factory reset(see user manual for process) followed by a power down and battery removal then power up, once in users unit.
I am yet to test this out and will give an update next week.
Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Click to expand...
Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz
Perhaps this forum could help.
I received a used Xperia Mini [ST15i] as a xmas present from my bro-in-law.
It has Android 2.3.4 – Kernel is 2.6.32.9-perf
Build is 4.0.2.A.0.62
It had a lot of his apps on and foolishly I went into application manager and deleted a whole lot of stuff when suddenly the phone went into what I originally thought was a Haptic Feedback loop.
I was unable to power off so I had to remove Battery and restart from there. The loop starts slowly with one or two vibrates every 10 seconds then it becomes rapid and settles into an almost clock like rythm, two vibration per second.
I tried to get into settings to turn off the haptic feedback indicator but it seems like for each vibration [or tick] , an invisible ‘enter’ has been pressed somewhere on the screen so the only way to get into settings is to press the ‘back’ button and at the same time press the ‘settings’ button to interrupt the loop and after 5 vibrations or so I am able get into the ‘settings’ menu and un-tick the Haptic indicator. The phone goes quiet but the ‘clock’ or what ever process is looping continues. It completely blocks me out from doing anything unless I can interrupt it via pressing the back button.
To try get over this, I have reloaded the complete 150mb software via sony update. Afterward the problem still persisted. I have done both factory resets and still the loop process continues.
Have I screwed the Kernel? Any help or advice would be great. The phone is locked .
Sorry for you but it's an hardware problem (related to touchscreen). You have to send you mobile back to Sony.
Mine had the same issue out of the box and I had it replaced. The guy in the store told me it affects some batches (don't know which ones).
Soda_47 said:
Sorry for you but it's an hardware problem (related to touchscreen). You have to send you mobile back to Sony.
Mine had the same issue out of the box and I had it replaced. The guy in the store told me it affects some batches (don't know which ones).
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Thanks Soda. Just chatted with Sony. Luckily phone is still under warranty. Cheers
I'm happy to help
I'm currently having this issue and it's really frustrating, I had it first on the Galaxy S3 with 4.2.1 stock rom, I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns off but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
The only way to bring it back is by holding the power and home button together in order to reset it.
I tried factory reset and it would not work, I flashed the phone with a custom rom for Paranoid Android 4.3 and it worked great for about a week, no issues at all, but then it started freezing when locked again. I hate this and i'm thinking it might be a hardware issue since I've tried different software versions.
I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns of but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
Even worst, if i'm listening to music and i lock the phone or if the screen times out and locks when i try to unlock it i can see it's stuck but the music is still playing....
Also, if the phone is stuck and i try to call it, it will not ring not turn the screen on, it's not like the problem is just the physical buttons, i don't know what to do since the phone is out of warranty, I have never dropped the phone and there is no damage on it, it have never over heat either so i don't know what can i do.....
Any suggestions or help would be really appreciated.
hardware issue.I got same problem before but I didn't manage to fix it.
cz4r3n said:
hardware issue.I got same problem before but I didn't manage to fix it.
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Thank you for the reply, do you know specifically what kind of hardware problem was it? Were you able to fix it or you just had it replaced?
no not yet sorry...
cz4r3n said:
no not yet sorry...
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But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Jonhmena said:
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
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The first week with Paranoid Android 4.3 it worked greatm even faster than the stock rom and I also liked it because it is android 4.3, the issue started one week after, and i'm thinking that during the first week i did not install all the apps i use, once i installed all the apps it started happening.
The first time i had the issue was right after the facebook messenger app was updated, i tried uninstalling it and the issue was still happening, if i check the running apps and i can see several of my apps running in the background such as Facebook messenger, Viber, Skype, Avast (6 services) Applock, GO weather EX, whatsapp, Facebook.
Maybe i'm just reluctant to think that this is a hardware issue, cause there is no way for me to get some logs or a hardware report that may show any crashes or anything.. I like this phone, it have everything i need and i refuse to think that it's a piece of crab but i've had nothing but troubles with it since day 1...
I dont think it is SW problem because even flashing multi package stock firmware doesn't fix the issue.I tried replacing lcd and display driver but still remain unsolved.
Edit:I think there is a defective sensor chip which I don't have a unit to test already.
hello, i have same issue, and stil stuck with it, anyone can help me?