[Q] galaxy s6 mobile data problem - Android Q&A, Help & Troubleshooting

Hi guys..Im new to this forum and I have one realy big issue.So i bought galaxy s6 like a week ago and I started noticing problems with my data.When I turn it on it works great for the first 10-15 minutes and after that it starts getting realy slow and starts dropping.I went to change the phone i put my sim card in other phone and the same thing happened.They told me the problem is my sim card so I went and changed the sim card also ..I got the new sim card with the same number.my apn setting are fine I tried toggling off LTE network I tried factory reset but nothing helped even when my reception is full this is still happening.I didnt have any problem with my previous lg g3 or galaxy s5 just with galaxy s6.And also when my data is on and I make a call the icon on the status bar H+ or 4G disappears
Does anyone else has this problem or know how to solve it?
Btw i dont know does this helpes but I live in Uae and I have DU sim card.
Thanks.

dj_chela said:
Hi guys..Im new to this forum and I have one realy big issue.So i bought galaxy s6 like a week ago and I started noticing problems with my data.When I turn it on it works great for the first 10-15 minutes and after that it starts getting realy slow and starts dropping.I went to change the phone i put my sim card in other phone and the same thing happened.They told me the problem is my sim card so I went and changed the sim card also ..I got the new sim card with the same number.my apn setting are fine I tried toggling off LTE network I tried factory reset but nothing helped even when my reception is full this is still happening.I didnt have any problem with my previous lg g3 or galaxy s5 just with galaxy s6.And also when my data is on and I make a call the icon on the status bar H+ or 4G disappears
Does anyone else has this problem or know how to solve it?
Btw i dont know does this helpes but I live in Uae and I have DU sim card.
Thanks.
Click to expand...
Click to collapse
Also got the same problem

Ave666 said:
Also got the same problem
Click to expand...
Click to collapse
Thanks god that im not alone...im guessing that its lolipop issue hopefully they will release the update quickly.

Related

no network problem !!!

hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all

[Q] Galaxy tab 10.1 3G does not recognise SIM card

Hi there, I have purchased my tab last friday, played around with it during the weekend (root, overclock, etc.) Everything was fine - internet connection via 3G and WiFi, battery life and so on. However after I swithed off my tab on sunday evening and left it on charger, monday morning I realised that galaxy tab 10.1 does not recognise any SIM cards. The device itself is unlocked here, in Lithuania.
Any ideas what might have caused this strange behaviour? Everything else is working fine.
Hi!
I have the same problem, started about a week ago. SIM-card just looses connection at random times. Mostly when i've just left it in the charger for an hour or two.
A reboot is needed then it's working as normal.
What do you think? Should i return it?
Did you try and setup the APN manually?
Heppieboeddah said:
Did you try and setup the APN manually?
Click to expand...
Click to collapse
Obviously...
The thing is that device itself does not recognise SIM card. Once You try to configure APN manually, it sais "please insert SIM card" :-(
and reboot doesnot help...
I have this issue too! I thought i was the only one experiencing this.
I have this problem 1 time, but i tried to switch sim with the one in my phone and it worked. Afther i switched back again and still working.
I got the problem afther my tab have been switch off for 5 days.
Sent from my GT-I9100 using xda premium
Well, after I left device in one of authorised dealers, they acknowledged the problem and offered to replace this Tab. So it turns out, one can only hope, that it does not happen to him...
Hi guys
Turns out all my problems were caused by overclock kernel. Today my tab was replaced so first thing I did was root it again and make a back up. Then I installed OC zip file from SD card via CWM recovery. Guess what? Device did not recognise SIM card again... luckily I had a back up ROM. After I went back to the original ROM everything was OK.
So be careful before over locking your tabs.
Sent from my GT-P7500 using XDA App
I'm using a competely stock Galaxy Tab, and it's still happening quite frequently.
mlhdk said:
I have this problem 1 time, but i tried to switch sim with the one in my phone and it worked. Afther i switched back again and still working.
I got the problem afther my tab have been switch off for 5 days.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
i exactlay have the same issue with the 8.9" version. i also was able to solve the problem only with this method. is this a software issue that may be adressed? Shoul i exchage the device.
Thanx.
deadwarrior said:
I'm using a competely stock Galaxy Tab, and it's still happening quite frequently.
Click to expand...
Click to collapse
my 10.1 tablet says please insert sim card after i have inserted the sim card is it possible..i bought it in hong kong and now am in africa...its kh5
my friends is kg7 and it works fine cud it b a software issue or hardware
same problem just happened to me.
is there any solution found?
sim is ok on my htc desire but tab 10.1 cant detect it.
it has stop suddenly while browsing some news sites.
reboot does not help
i tried with another SIM also, same problem - cant detect SIM card at all,
when trying to open Mobile Network it says - Please insert SIM Card or something simllar.
Also i found that in About Phone - Status, IMEI and IMEI SV are Unknown, Serial is OK, is this normal?
Look I know this is a dumb question, but have you rebooting the tab after inserting the Sim? A client of mine had the same issue and we struggled for days until we realized we hasn't tried that. Sure enough that was the issue.
I think the tab only tries to access the Sim card on bootup.
Sorry if you have already tried this.
Sent from my HTC Desire using XDA App
divereigh said:
Look I know this is a dumb question, but have you rebooting the tab after inserting the Sim? A client of mine had the same issue and we struggled for days until we realized we hasn't tried that. Sure enough that was the issue.
I think the tab only tries to access the Sim card on bootup.
Sorry if you have already tried this.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Sure
I tried, no effect
Tab was only 5 days old, but now it is in our local service for board replacement.
Ok, MTel changed my harware modem and SIM slot, that is written to my card when they return it back.
After 4 days , no IMEI and No internet connection again.
so, buyed new one - after 4 days fail, repaired, after 4 days fail again..
i dont have words for Samsung... never gonna buy samsung tablet again..
How do you configure APN manually???
does anyone have fix this problem without sending to Samsung?My Samsung tab 8.9 suddenly cannot detect sim card..I bought the AP version so no warranty from Samsung but just 1 month from the shop..that shop also can't fix this problem..
Oh samsung why this thing happen to me
galaxy 10.1 does not recognise sim card
hi all
im also facing the same problem, sent to service to fix this issue
thought everthing will be alright after 2 weeks of waiting,1 days after the service, face the same problem, it works fine on the day 1, i turned off the device and charged the device and when i turn on the same problem
sin not recognized on galaxy tab 10.1
I have the same problem. Tab says "plz insert sim card. I have already inserted sim card
Same issue here .. I picked up the tab on a business trip in India and it worked fine while I was in India . I came back to UK and tried a UK SIM and it does not recognize a Vodafone Sim , Giff Gaff but recognizes 3 . Even though it recognizes 3 it does not let it register on network.
Not really sure what the issue is .. Is it restricted in some way .. ?

Just one SIM will not work with my phone

Hello everyone, i have a Galaxy S3 with cyanogenmod 10.1 installed. This morning my cellphone started to give me no signal, I initially though it might be some problem with my carrier, but clearly this is not the case. I tried to swap SIM cards with my mom cellphone (another S3 with ROM stock), and the two SIM worked. I put again the two SIMs in the respective phone, and my phone still couldn't get signal with MY SIM, while with my mother's there weren't any problem
Basically: my phone can't read MY SIM out of the blue, but my SIM works with other phones. And my phone aswell works with other SIM. This seems to me without any sense. Can someone figured out why it does this?
I tried to wipe the phone, change rom (from cyano 10.1 to 10.2), the issue is still there.

[Q] No reception on particular netowrk

Hi there Im new here so Ill explain to the best I can.
I have an xperia Z2 got it over a month ago from a friend not a store so I wouldn't be able to use warranty on it
One day the phone lost signal Im on 3 UK btw.
I always have full reception in my house and sometimes 4g too
Ive tried my T mobile sim on the phone and it works perfectly.
What I have tried:
1. Testing my sim on another phone and it works (HTC One m8)
2. Putting another 3 sim in the phone (my brothers) no signal
3. Changed settings to only use 4g/3g/ and both still no help
4. Trying in another location
5. Ive tried re downloading the network settings
After trying all these I still dont get reception on 3
Right now I am using my HTC One M8 which I dont like that much.
Thanks in advance.
Ken
Kendal21 said:
Hi there Im new here so Ill explain to the best I can.
I have an xperia Z2 got it over a month ago from a friend not a store so I wouldn't be able to use warranty on it
One day the phone lost signal Im on 3 UK btw.
I always have full reception in my house and sometimes 4g too
Ive tried my T mobile sim on the phone and it works perfectly.
What I have tried:
1. Testing my sim on another phone and it works (HTC One m8)
2. Putting another 3 sim in the phone (my brothers) no signal
3. Changed settings to only use 4g/3g/ and both still no help
4. Trying in another location
5. Ive tried re downloading the network settings
After trying all these I still dont get reception on 3
Right now I am using my HTC One M8 which I dont like that much.
Thanks in advance.
Ken
Click to expand...
Click to collapse
Put your simcard in
Go to settings
Go to more
Go to mobile networks
Wait for it to search
Select 3 if it shows up
Working?
No?
Try backing up your data
Repair via Sony PC Companion> support zone
If it still does it
Try contacting sony Service centre as this then is a device defect, you should be able to get a free replacement or repair as Z2 comes with a 2 year warrenty from sony
Sent from my D6503 using XDA Premium 4 mobile app
Kendal21 said:
Hi there Im new here so Ill explain to the best I can.
I have an xperia Z2 got it over a month ago from a friend not a store so I wouldn't be able to use warranty on it
One day the phone lost signal Im on 3 UK btw.
I always have full reception in my house and sometimes 4g too
Ive tried my T mobile sim on the phone and it works perfectly.
What I have tried:
1. Testing my sim on another phone and it works (HTC One m8)
2. Putting another 3 sim in the phone (my brothers) no signal
3. Changed settings to only use 4g/3g/ and both still no help
4. Trying in another location
5. Ive tried re downloading the network settings
After trying all these I still dont get reception on 3
Right now I am using my HTC One M8 which I dont like that much.
Thanks in advance.
Ken
Click to expand...
Click to collapse
Is it really registered to 3 network? Maybe your 3 simcard can be faulty one/broken? It happened to my mom's SIM card too, she suddenly lost all connection to network and I checked settings and inserted my sim card and it worked, I reccomend her to take sim card to shop and assistant confirmed that there sim card is faulty, and replaced it without any fee! Yeah it happens sometime.
Kendal21 said:
Hi there Im new here so Ill explain to the best I can.
I have an xperia Z2 got it over a month ago from a friend not a store so I wouldn't be able to use warranty on it
One day the phone lost signal Im on 3 UK btw.
I always have full reception in my house and sometimes 4g too
Ive tried my T mobile sim on the phone and it works perfectly.
What I have tried:
1. Testing my sim on another phone and it works (HTC One m8)
2. Putting another 3 sim in the phone (my brothers) no signal
3. Changed settings to only use 4g/3g/ and both still no help
4. Trying in another location
5. Ive tried re downloading the network settings
After trying all these I still dont get reception on 3
Right now I am using my HTC One M8 which I dont like that much.
Thanks in advance.
Ken
Click to expand...
Click to collapse
Faulty SIM card most probably. (Considering that another SIM card works without any problems on the same phone.)

Weird problem with SIM card?

Hey everyone,
I'm giving away my LG G5 to a family member as her other phone broke. My G5 had a custom rom and had been modified alot but i took it back to complete stock now, everything works fine but the sim card. When inserting my family member sim card it comes up as sim card has been removed which is really weird yet it will show that it has reception on the phone and shows me 4 Bars but cannot make ANY CALLS or TEXTS because the phone thinks that there is no sim card there. Now here is the super weird bit, when I insert my Sim card in the phone it works just fine without a problem I can send texts, calls and go on the internet, I tested this for an hour max to see if it was going to happen with my sim but it never happened no error message? This is a really weird problem with my G5 I never had come across any problems like this before why is it happening now?
I need to get to the bottom of this problem. Does anyone had or have similar problems like this?
Thanks :good:
??
HI. Maybe the SIM contacts in G5 got loose, have you tried putting another SIM to check?
Contentum said:
HI. Maybe the SIM contacts in G5 got loose, have you tried putting another SIM to check?
Click to expand...
Click to collapse
Hey! I put my Sim card in the G5 and it works fine but doesn't work for her sim card. I tried everything but nothing is working.

Categories

Resources