I love my Gear S and the main reason I bought it is for the fact that it can auto call forward and connect remotely. Lately however the dang thing does not seem to work if at all.
What's the deal? I have my Note 3 connected via BT. Both devices are connected and working just fine, and all is good. If I leave the house 1/10 times the Gear S will work properly forwarding calls and being connected remotely. Otherwise, it just never works and gives me that dumb error on the watch to Try Again. It never works, so I reboot it. Again, 1/10 times it will work.
Today I decided to work through this and of course it's not working. It says that the phone is connected remotely but I am not getting any notifications. I can from the Gear S, I can send email from it, but texts and notifications go into limbo. WTF! I swear, it's a love / hate with Samsung and it's issues like this that make me hate them.
Now I've reset the Gear S and am in the process of restoring it in hopes that somehow this fixes it. If not, I'll blow it away again and remove the gear manager and start from scratch.......again!! I had to do this back in Feb due to the Gear S giving up taking a charge for some stupid reason.
Sorry for my frustration, but WTF is wrong here? Anyone have these issues? I'm on the edge of leaving Samsung for something else just because I"m getting tired of this crap.
I have the AT&T version too and was getting this issue. Go into the call settings on your phone to see if you're getting the NETWORK OR SIM CARD ERROR. If you see this, you need to reboot your phone and your Gear S.
I have a Note 4 on Lollipop, but what I do is:
Go to the Phone app
Tap the three dots on the top right
Tap settings
Tap Call
Tap More Settings
If you see the sim or network error here, the call forwarding to the Gear S will not work and you will have to reboot your phone and watch.
If you keep seeing that error, then call AT&T and have them reregister your device (phone) sim to the network.
That's what I did to fix mine. This might be just a Note 4 issue in my case but the steps might work for the Note 3 also.
It could also mean you have a bad AT&T signal where you are because the watch has to communicate with the phone before initiating the call forwarding.
Go to mobile carrier settings and set the phone to forward unanswered calls to your S's assigned phone #. This way if the software fails, the carrier's network will forward the call to your watch regardless.
mghtymse007 said:
Go to mobile carrier settings and set the phone to forward unanswered calls to your S's assigned phone #. This way if the software fails, the carrier's network will forward the call to your watch regardless.
Click to expand...
Click to collapse
Thanks. I actually do that through a nice widget if I know for sure I'm going to be out with watch only. Mainly so the inbound callers don't have to sit through a number of rings before their call comes to me.
That said, it's really a band aid as the darn auto forward should work. I'm going to check what was suggested above and see what I find. The problem is last week it said it was connected remotely but I wasn't getting any notifications. That coincided with no call forwarding, thus I think the problem is more than just forwarding.
I reset the watch, restored, etc. and it worked once. I'll know more this week. THank you again for the input. Any input if very much appreciated.
pdqgp said:
Thanks. I actually do that through a nice widget if I know for sure I'm going to be out with watch only. Mainly so the inbound callers don't have to sit through a number of rings before their call comes to me.
That said, it's really a band aid as the darn auto forward should work. I'm going to check what was suggested above and see what I find. The problem is last week it said it was connected remotely but I wasn't getting any notifications. That coincided with no call forwarding, thus I think the problem is more than just forwarding.
I reset the watch, restored, etc. and it worked once. I'll know more this week. THank you again for the input. Any input if very much appreciated.
Click to expand...
Click to collapse
Sorry to hear you have a&t. Connected remotely and call forwarding are two completely different things as you may know but regardless of the matter its not Samsungs fault. Your device showed that it was connected remotely therefore it was....the real issue is your wireless carriers crappy network not pushing your notifications plain and simple not your watch or your phone. Both are working just fine from what you've stated which leads to the fact that its your network connection. Only GSM networks are capable of auto call forwarding which as I stated is completely carrier network based. No offense but at&t sucks anymore and havent seen these issues with anyone but at&t customers. Its on at&ts end. Call and complain about your issue but unfortunately I doubt they will do crap which is why I left at&t 3 months ago. Hope you can get them to figure it out.
I was having the same problem. Used Gear Manager to turn off auto forwarding, rebooted phone, turned call forwarding back on and it solved the problem. Unfortunately you have to wait until you are back with your phone to resolve the issue.
pdqgp said:
I love my Gear S and the main reason I bought it is for the fact that it can auto call forward and connect remotely. Lately however the dang thing does not seem to work if at all.
What's the deal? I have my Note 3 connected via BT. Both devices are connected and working just fine, and all is good. If I leave the house 1/10 times the Gear S will work properly forwarding calls and being connected remotely. Otherwise, it just never works and gives me that dumb error on the watch to Try Again. It never works, so I reboot it. Again, 1/10 times it will work.
Today I decided to work through this and of course it's not working. It says that the phone is connected remotely but I am not getting any notifications. I can from the Gear S, I can send email from it, but texts and notifications go into limbo. WTF! I swear, it's a love / hate with Samsung and it's issues like this that make me hate them.
Now I've reset the Gear S and am in the process of restoring it in hopes that somehow this fixes it. If not, I'll blow it away again and remove the gear manager and start from scratch.......again!! I had to do this back in Feb due to the Gear S giving up taking a charge for some stupid reason.
Sorry for my frustration, but WTF is wrong here? Anyone have these issues? I'm on the edge of leaving Samsung for something else just because I"m getting tired of this crap.
Click to expand...
Click to collapse
The problem is lollipop if restore your phone to kitkat then setup call forwarding then upgrade to lollipop and you will not see sim or network error again
rickleasa said:
The problem is lollipop if restore your phone to kitkat then setup call forwarding then upgrade to lollipop and you will not see sim or network error again
Click to expand...
Click to collapse
I don't think it's lollipop. It's now been working fine since a Gear S reset. I just think Sammy needs to figure out the bugs where ever they are. Moot point once someone else comes out with a nicer styled one with a sim card as I'll likely go that route.
pdqgp said:
I don't think it's lollipop. It's now been working fine since a Gear S reset. I just think Sammy needs to figure out the bugs where ever they are. Moot point once someone else comes out with a nicer styled one with a sim card as I'll likely go that route.
Click to expand...
Click to collapse
ok glad to hear but that didn't work for me as when i went to call setting on my phone i still received the sim network error until i did the restore but glad it worked for you
djc-wi said:
I was having the same problem. Used Gear Manager to turn off auto forwarding, rebooted phone, turned call forwarding back on and it solved the problem. Unfortunately you have to wait until you are back with your phone to resolve the issue.
Click to expand...
Click to collapse
I finally figured out this only happens to me after I have Bluetooth paired to my car or a headset. Only happens every once in awhile. If I reenter my car and turn it on, as soon as Bluetooth reconnects it's back to working. The problem will come back if I don't reset my phone. Then all is fine for a few days. In my case obviously the bug is in gear S bluetooth not my phone or my car as the same thing at times will happen with a Bluetooth headset.
SaintCrispin said:
I have the AT&T version too and was getting this issue. Go into the call settings on your phone to see if you're getting the NETWORK OR SIM CARD ERROR. If you see this, you need to reboot your phone and your Gear S.
I have a Note 4 on Lollipop, but what I do is:
Go to the Phone app
Tap the three dots on the top right
Tap settings
Tap Call
Tap More Settings
If you see the sim or network error here, the call forwarding to the Gear S will not work and you will have to reboot your phone and watch.
If you keep seeing that error, then call AT&T and have them reregister your device (phone) sim to the network.
That's what I did to fix mine. This might be just a Note 4 issue in my case but the steps might work for the Note 3 also.
It could also mean you have a bad AT&T signal where you are because the watch has to communicate with the phone before initiating the call forwarding.
Click to expand...
Click to collapse
You're a doll. This was EXACTLY my issue, and I spent ages pouring through forum posts and even called AT&T. I saw your post, rebooted my devices together, and voila! <3 Best!
foulmouthedruffian said:
You're a doll. This was EXACTLY my issue, and I spent ages pouring through forum posts and even called AT&T. I saw your post, rebooted my devices together, and voila! <3 Best!
Click to expand...
Click to collapse
Hah I'm glad it's working for you now.
Related
Why does it always say "Conditional call forwarding active" when I make any call?
Hi there, basically I bought a new and sealed T-Mobile branded Samsung Galaxy SII phone from eBay and am using my 3 mobile sim in it.... I assume it wasn't originally locked when I bought it, as I went through the root and unlock method (ChainFire app), and the code was 00000000, and never at any point asked me to enter that code into the system, so hey, my 3 sim seems to work in it.... apart from the fact that for every call I make the message "Conditional call forwarding active" always crops up with a beep to go with it, then after a couple of seconds the call is made. It isn't a major problem as such I don't think, but hell it definitely isn't normal and is quite annoying after spending £400 on this otherwise amazing phone.
I have tried to fiddle with the settings but for some reason I cannot disable any of the call forwarding settings, some sort of error message crops up. I have phoned up the 3 network who I am with three times today and they asked me to enter a few # codes to sort the problem out, but I had no luck, and then they had me factory reset the phone using the option in the settings. I did that, and I still have this problem. I also get the message "Connection problem or invalid MMI" when entering most # codes, this seems to have happened after rooting, though I am not 100% sure if that is the case.
My phone is the Samsung Galaxy S II I900, just to confirm that.
I look forward to hearing from you guys
I am on Three and I get the same message although my S2 was purchased from O2 then rooted. I have not seen any other reports about this but the message has not bothered me.
I have the same message. Ave tried several hings without success, however since it really does nothing, I am starting to get use to it. But if someone knows how to solve it please let us know
voice mail
Hi guys i have this to but it only started when i activated my voicemail so i think its down to the voicemail
e.g if your on the phone and someone else calls they are placed forward to your voice mail ???
hope this helps
Hey there guys, thanks for the replies so far, glad to hear others are experiencing this annoying problem. I seem to have had this since rooting it, originally T-Mobile though I am 99% it was never "locked" to the network for some reason as I mentioned as I have never had to enter the 00000000 code, which the free ChainFire sim app gave me (seems like it means it is unlocked already???). The guys on the 3 helpline were giving me loads of codes which weren't of any help, and telling me about what options I could fiddle around with, but I had tried all of these to no avail.
Are people also getting the MMI message I mentioned in my original post, whenever they enter # codes in the dialer? It seems to me that both of these problems started at the same time (this error message and the forwarding issue - I am sure they are linked). It means, for example, I probably won't be able to set up a speed dial because of it, nor will I be able to use the "secret codes" as mentioned in the dedicated thread of the same name on this site.
Why is it a problem for some and not for the majority of people, we must have something in common which we have done with our phones which has caused this?
I really hope someone can sort this annoying problem out.
It's normal. "Call Forwarding Active" is displayed when all calls are forwarded. "Conditional Call Forwarding Active" shows when forward when busy, forward when unanswered, or forward when unreachable is selected. To make the message go away you'd have to disable the three forwarding options in their settings. The pre-populated number is always your carrier voicemail (read from the SIM) or Google Voice.
BarryH_GEG said:
It's normal. "Call Forwarding Active" is displayed when all calls are forwarded. "Conditional Call Forwarding Active" shows when forward when busy, forward when unanswered, or forward when unreachable is selected. To make the message go away you'd have to disable the three forwarding options in their settings. The pre-populated number is always your carrier voicemail (read from the SIM) or Google Voice.
Click to expand...
Click to collapse
Cheers for the reply Barry, yeah I expect it is normal but the thing is I cannot change these settings, my phone won't let me as an error comes up. I know it's not a major problem, just a bit annoying I can't get it to go away. I can't disable those three things, I tried a few times already.
Plus, I constantly get the MMI error message, which I mentioned before, seems a bit of a coincidence how these problems started the same time. I can't enter the majority of "#" codes into the dialer, it always says "USSD Running" or something along those lines and then produces the message like 2 seconds later.
Any ideas? Thanks so far for the advice
I have this problem but unlike all others I cannot make any calls on account of it. When I try to disable call forwarding I get an error msg saying it's not supported by the operator.
There HAS to be a way to fix this. I cannot make any calls or use 3G.
Try this
menu-call-additional setting-select network default...
It work with my sgs2.
On the Galaxy S2 if you go to: settings-call-call settings-call forwarding-voice call forwarding -- You will most likely see that for unanswered or unreachable calls it's not disabled because it forwards it to your voicemail, that's why it says conditional call forwarding is active. If you disable all options you won't get the message but then unanswered calls won't go to voicemail.Hope that helps.
Satish
dynamicbot said:
Hi there, basically I bought a new and sealed T-Mobile branded Samsung Galaxy SII phone from eBay and am using my 3 mobile sim in it.... I assume it wasn't originally locked when I bought it, as I went through the root and unlock method (ChainFire app), and the code was 00000000, and never at any point asked me to enter that code into the system, so hey, my 3 sim seems to work in it.... apart from the fact that for every call I make the message "Conditional call forwarding active" always crops up with a beep to go with it, then after a couple of seconds the call is made. It isn't a major problem as such I don't think, but hell it definitely isn't normal and is quite annoying after spending £400 on this otherwise amazing phone.
I have tried to fiddle with the settings but for some reason I cannot disable any of the call forwarding settings, some sort of error message crops up. I have phoned up the 3 network who I am with three times today and they asked me to enter a few # codes to sort the problem out, but I had no luck, and then they had me factory reset the phone using the option in the settings. I did that, and I still have this problem. I also get the message "Connection problem or invalid MMI" when entering most # codes, this seems to have happened after rooting, though I am not 100% sure if that is the case.
My phone is the Samsung Galaxy S II I900, just to confirm that.
I look forward to hearing from you guys
Click to expand...
Click to collapse
Its just simple, Just take out ur sim card put it will some other mobile and cancle all diverts....and then put it back to ur mobile again and then check out wat happned....
Thanks
---------- Post added at 01:41 PM ---------- Previous post was at 01:36 PM ----------
dynamicbot said:
Hi there, basically I bought a new and sealed T-Mobile branded Samsung Galaxy SII phone from eBay and am using my 3 mobile sim in it.... I assume it wasn't originally locked when I bought it, as I went through the root and unlock method (ChainFire app), and the code was 00000000, and never at any point asked me to enter that code into the system, so hey, my 3 sim seems to work in it.... apart from the fact that for every call I make the message "Conditional call forwarding active" always crops up with a beep to go with it, then after a couple of seconds the call is made. It isn't a major problem as such I don't think, but hell it definitely isn't normal and is quite annoying after spending £400 on this otherwise amazing phone.
I have tried to fiddle with the settings but for some reason I cannot disable any of the call forwarding settings, some sort of error message crops up. I have phoned up the 3 network who I am with three times today and they asked me to enter a few # codes to sort the problem out, but I had no luck, and then they had me factory reset the phone using the option in the settings. I did that, and I still have this problem. I also get the message "Connection problem or invalid MMI" when entering most # codes, this seems to have happened after rooting, though I am not 100% sure if that is the case.
My phone is the Samsung Galaxy S II I900, just to confirm that.
I look forward to hearing from you guys
Click to expand...
Click to collapse
Just simple take out your sim card and put in some other mobile and cancel all divert and then put it back to ur mobile and check out wat happened ....
s_rajkotia said:
Its just simple, Just take out ur sim card put it will some other mobile and cancle all diverts....and then put it back to ur mobile again and then check out wat happned....
Click to expand...
Click to collapse
you realise thats almost a year old? Check the dates on threads before you post
ADMIN EDIT: True, but it is a current issue for some people so it's still valid to answer the question.
Doesn't work
My phone drops every call, even with SIM cards from different countries and in all conditions. Thinking this call forwarding might have something to do with it, I tried to deactivate it, first through the settings -- no luck -- than by reformatting the phone. Nothing, cannot get rid of it because it says it is set by the 2 different phone companies I use.
I don't mind the message but when I call someone, I can hear that the call is being sent somewhere, there is a 1st ring, then it rings the other phone. Does this have to do with call forwarding? Can it be interrupting the phone signal and causing the call to drop ?
I have also removed both the Turkcell and Telefonica SIM cards, put them into another unlocked phone and tried to cancel but as soon as I put them back, the message returns and my calls drop.
Im also getting this error when I updated to 4.1.2 and used galaxy s2 sim unlock
Has nothing to do with call forwarding !!!
The Message worked on all AT&T cell phones, since i can remember,. i been using go phones since 06..... and they all had this message when right after the number was just dialed, right after pushing the green phone icon button to dial it , right after entering the number to be dialed on the keypad.
I have found this message on LG Cell Phone 500 CU series... and all my other phones as well...
IT is NOT a CALL FORWARDING ISSUE>.. because i had worked on that for awhile myself...
IT is a Carrier Issue I believe.
and it doesnt happen ever single time , just on certain days . not sure, why... but perhaps, call your carrier and ask them what type of phone they have your phone listed as.
Then tell them the model and make u have. that might change things... Cell phone carriers know how to mess with your phone and break it too...
so if ur having issues with messaging, call forwarding, it just may be the settings the carrier has you listed or down for.
blah.
anyways. yes it is annoying, i just got a new phone, samsung galaxy express. it is starting to happen too on this one. but had it for a few days and it never showed up till about 2 days later.
I thing it is perfectly normal for your device to display this message, I'm central america and mine also says the same thing anytime i make a call "Conditional Call Forwarding Active. However since I have a prepaid or pay as you go plan with my carrier and whenever I have no more credits to make calls i get the message "Calling Barring Enabled". I guess it has something to do with your carriers settings, it doesn't bother me at all though since I'm already used to it so hope that helps.
Enabling call forwarding for real and then disabling it seems to work
I got the same error also on every version of the stock rom (it used to appear occasionally, though) on my Samsung Galaxy S2 (i9100, without g), in that case going into forwarding settings was enough, because the mobile used to read the current configuration from the network and recognized that there was no forwarding active!
I moved to Cyanogen Mod 10.1.3 / Stable and going into forwarding settings was useless... He was updating with the data from the newtwork, all the forwarding options were disabled but the notification message was still there...
I decided to enable it for real by putting a friend number from the same carrier and then disabling it immediately after, and it solved my problem! Hope it helps!
PS: I'm not sure that enabling the call forwarding is free of charge, just double check with your carrier first!
dynamicbot said:
Hi there, basically I bought a new and sealed T-Mobile branded Samsung Galaxy SII phone from eBay and am using my 3 mobile sim in it.... I assume it wasn't originally locked when I bought it, as I went through the root and unlock method (ChainFire app), and the code was 00000000, and never at any point asked me to enter that code into the system, so hey, my 3 sim seems to work in it.... apart from the fact that for every call I make the message "Conditional call forwarding active" always crops up with a beep to go with it, then after a couple of seconds the call is made. It isn't a major problem as such I don't think, but hell it definitely isn't normal and is quite annoying after spending £400 on this otherwise amazing phone.
I have tried to fiddle with the settings but for some reason I cannot disable any of the call forwarding settings, some sort of error message crops up. I have phoned up the 3 network who I am with three times today and they asked me to enter a few # codes to sort the problem out, but I had no luck, and then they had me factory reset the phone using the option in the settings. I did that, and I still have this problem. I also get the message "Connection problem or invalid MMI" when entering most # codes, this seems to have happened after rooting, though I am not 100% sure if that is the case.
My phone is the Samsung Galaxy S II I900, just to confirm that.
I look forward to hearing from you guys
Click to expand...
Click to collapse
I had the problem. Just solved it. select any one sim. Select settings-call settings-call forwarding-make sure all the options listed therein are disabled. Do this selecting all your sims one by one. The problem will have solved.
anilcsimon said:
I had the problem. Just solved it. select any one sim. Select settings-call settings-call forwarding-make sure all the options listed therein are disabled. Do this selecting all your sims one by one. The problem will have solved.
Click to expand...
Click to collapse
I can't disable the last option (please check the pics)
Sent from my Micromax Canvas 4 A210
Hello,
I also got the similar problem I can't call anyone since 2 days whenever i try to call someone the call drops out and shows the pop up message "Conditional Call Forwarding Active".
I tried to disable call forwarding in call settings but i cant disable the fourth option " Forward Call When Unreachable "
When i try to disable it another pop up message shows up " Unable to deactivate call diverting when phone is Unreachable. Unsupported by operator. "
Please help it is really annoying i can't call anyone.
I use Samsung Galaxy Note 3 Neo
Seems that all of a sudden I can no longer receive calls. I thought it was just certain people since I had received calls before but now the people who were successful in the past can't get through any more. It's either just dead or says call not allowed from this device or those beeps you get when the recording says "if you'd like to make a call...".
I'm wondering if I inadvertently did something to cause this. I'm totally new to smartphones, android and sense. I've gone through settings that I know I went into and I can't find anything. I rebooted phone, leaving it off for a few minutes, still no incoming calls. I can call out though, even before reboot. Have not done any temp rooting since I'm still reading up on all that stuff and don't have a grasp on it yet.
I did install some apps but this seems to have started without connection to that although I can't be certain. I can gather a list of them if needed.
I'm thinking of doing a factory reset. I've backed up all the pics and videos I took over thanksgiving to my computer and I believe there's only one app that wasn't free that I got from the Amazon app store. Will all my contacts stay if I do a factory reset? I still have my old phone so I suppose I could get Verizon to transfer them over again, or maybe I can get them off my car since I just put them on there.
Oh!!! Would it have anything to do with me having set it up to use in my car? I was sending out music via bluetooth so I had to set it up as a "portable player" in my car. Maybe I changed something in the phone... I can't really remember and I'm not finding any settings in the music app or in the main settings.
Anybody know if there's something I might have done? Am I safe to do a factory reset?
Edit: One other thing I did to the phone was add a "Music" folder on the external sd and put in a bunch of music. I couldn't find how to do this in the manual or via google so I just hooked it up to my computer and tried that and it worked as far as listening to music. Doubt it would affect phone but wanted to be complete in this post.
Installing apps and making music folders should in no way affect your ability to receive phone calls. Sounds like you need to call Verizon.
punman said:
Installing apps and making music folders should in no way affect your ability to receive phone calls. Sounds like you need to call Verizon.
Click to expand...
Click to collapse
Agreed, before you go resetting anything call *611 from your handset or whatever Verizon's 800 number is and see if they screwed something up(more than likely)
punman said:
Installing apps and making music folders should in no way affect your ability to receive phone calls. Sounds like you need to call Verizon.
Click to expand...
Click to collapse
MrSmith317 said:
Agreed, before you go resetting anything call *611 from your handset or whatever Verizon's 800 number is and see if they screwed something up(more than likely)
Click to expand...
Click to collapse
Yeah, I called earlier but I don't have another phone to call from so I'll have to go down there. I made her promise they would compensate me for my time since I complained about switching from AT&T and having problems already.
Hahahaha.... I inadvertently turned on call forwarding and it was forwarding to number 9. I know exactly how I accidentally did it too. I was clearing out my old AT&T contacts which had come over and they all start with *. I wanted to be certain they were not Verizon numbers so I dialed each one first and one of them activated the forwarding. I didn't seem to get any notification of it being turned on that I noticed.
Needless to say I thanked the guy at Verizon for finding out what it was and did NOT ask for any compensation.
Glad you got it all figured out I would have been in panic mode!
I almost did that when he started talking about me having to return it to Amazon for a replacement. I immediately started thinking no! I have red buttons! My phone doesn't overheat or reboot on its own! What if I get a bad one. Plus they're on backorder there! I need a phone, my old one is AT&T!! LOL.
ok i got a i717 note and a att striaght talk sim card. I finially got the APN setting that came with the straight talk sim to save. Phone is making calls and messaging but the data services are not working. What am i doing wrong?
If your settings are like the ones in the screenshots I posted, then I would say there is likely problems with data im your area.
my settings are the exact same. no luck
testdummy said:
If your settings are like the ones in the screenshots I posted, then I would say there is likely problems with data im your area.
Click to expand...
Click to collapse
also my carrier says "HOME" in the top left corner. I wonder if this has something to do with it?
Mine displays HOME when I pull down the notifications window and only for a few seconds when in the lock screen. Other than that it doesn't display HOME from what I've noticed. I don't think you have to worry about the what is displayed as the carrier's name. Since you are able to make phone calls and received messages (both SMS and MMS?) and the only thing that is not working is just data, then it's probably something in the phone configuration or a problem in your area. If you haven't done so yet I would recommend contacting Straight Talk.
What symbol, if any, do you have to the left of the signal bar?
I know this probably isn't the case but did your turn Wifi off? If not try turning it on or off and making sure it stays off so you can connect to the data network.
I don't know if you have done so but you could try a factory reset, not sure if this would help.
If none of the above works you could try rooting and flashing the AT&T stock rom to the phone or some other rom. (Consult this recommendation with someone more experienced here on the forums. Personally, I don't see more troubleshooting options.)
If there is no problem with the network and none of the above works then I think your phone may be damaged, unless it used to work perfectly with AT&T. Did you switch from AT&T to Straight Talk or did you buy the buy through ebay or on the street to activate ti with them?
I haven been noticing that I been missing a lot of calls and getting delayed text messages once in a while I am currently running on the t-mobile network here in the US. I have a one plus 6t as well and I tested it and I receive my calls with no one mention that my phone has went to voicemail. I have even performed a hard rest to see if maybe it was an app or a setting and still continues. Anyone else experiencing the same thing? Call log shows no missed calls and asked several people to text me with the time they sent out the text and it's delayed at times for over 30 minutes thanks in advance
I've had an issue similar, no one could call me until I call them first, Just went straight to voicemail everytime someone tried to call me.. I think it has something to do with the Wi-Fi switch because I turned off the Wi-Fi and turned it back on and it corrected itself. I could still receive msgs but where delayed until then.
Crock1989 said:
I haven been noticing that I been missing a lot of calls and getting delayed text messages once in a while I am currently running on the t-mobile network here in the US. I have a one plus 6t as well and I tested it and I receive my calls with no one mention that my phone has went to voicemail. I have even performed a hard rest to see if maybe it was an app or a setting and still continues. Anyone else experiencing the same thing? Call log shows no missed calls and asked several people to text me with the time they sent out the text and it's delayed at times for over 30 minutes thanks in advance
Click to expand...
Click to collapse
Hi mate,
I had similar issues (at least with delayed text's) when locked. It was a battery saving issue, just make the Messages always run without power-saving option enabled.
Had issues with calls when Call over WiFi was enabled (enabled by default), disabled it and now works flawless (even with VoLTE).
Yea, been having this issue since I replaced my S9+ with the Mate 20 Pro.
My MintMobile SIM registers as T-mobile on the Mate 20 Pro. Most of the calls I don't receive and my wife says it goes to voice mail after first ring.
Where in the settings I can make adjustments to help eliminate this issue? Thanks!
Sent from my LYA-L09 using Tapatalk
bhagiratha said:
Yea, been having this issue since I replaced my S9+ with the Mate 20 Pro.
My MintMobile SIM registers as T-mobile on the Mate 20 Pro. Most of the calls I don't receive and my wife says it goes to voice mail after first ring.
Where in the settings I can make adjustments to help eliminate this issue? Thanks!
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I'm having the same issue on MintSim in the US. Messages seem fine but sometimes calls seem to go straight to voicemail. There is no calls over wifi setting on my phone as far as I can tell (and no volte) so I would be interested if there is a fix for this as well. I never had the issue with my P20 Pro but it's happened several times with the Mate 20 Pro.
I'm tempted to manually input the MintSim APN settings but since the signal is very strong with the default T-Mobile settings I'm not sure how that could help.
I'm using the MintMobile Ultra APN settings. If I default to the T mobile settings, mms don't work.
jhs39 said:
I'm having the same issue on MintSim in the US. Messages seem fine but sometimes calls seem to go straight to voicemail. There is no calls over wifi setting on my phone as far as I can tell (and no volte) so I would be interested if there is a fix for this as well. I never had the issue with my P20 Pro but it's happened several times with the Mate 20 Pro.
I'm tempted to manually input the MintSim APN settings but since the signal is very strong with the default T-Mobile settings I'm not sure how that could help.
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Sent from my LYA-L09 using Tapatalk
This only happens to T-Mobile and most likely related to WIFI calling, incoming calls goes to voicemail right away for me sometimes (both Note 8 and Mate 20 pro), but my wife on AT&T never had this issue
bhagiratha said:
I'm using the MintMobile Ultra APN settings. If I default to the T mobile settings, mms don't work.
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Strange. With the default T-Mobile settings mms works for me and my signal app shows a stronger signal than with the Ultra settings.
Which signal app are you referring to? For me, I usually have to turn wifi off for mms to come in or sent out. It doesn't work when the wifi is On, with either the T-mobile or Ultra APNs.
jhs39 said:
Strange. With the default T-Mobile settings mms works for me and my signal app shows a stronger signal than with the Ultra settings.
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Sent from my LYA-L09 using Tapatalk
bhagiratha said:
Which signal app are you referring to? For me, I usually have to turn wifi off for mms to come in or sent out. It doesn't work when the wifi is On, with either the T-mobile or Ultra APNs.
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Network cell info.
Hi everyone,
Did anyone find a solution to the problem? I still have an issue with text messages and calls. I'm wondering if I should get a new phone....
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
Wi-Fi calling on my Mate 20 Pro is grayed out. So that cannot be the case for me.
Yea, my wife gets very upset when she calls me. Out of 10 calls, just one will come through. She will leave a voice mail, and hours later I will get the notification.
Sent from my LYA-L09 using Tapatalk
You selected the first one? When trying the second wifi calling option in shortcut maker the wifi calling was greyed out and the slider didn't work at all
Same issue
I've been fighting with my Mate 20 Pro since the day I got it. I'm on T Mobile. Some calls go to voicemail, some calls make it through. It's hit and miss. I haven't been able to find a common denominator. There's also a cellular data issue with the phone. When streaming video, the connection will suddenly drop out. The phone shows good signal, but it loses data. Turning the cellular data off and back on again fixes this issue. I think the data issue may still be related to the Visual Voicemail issue that T Mobile has with these phones. I was able to get Visual Voicemail to work (mostly) but I think the data is still affected by the Visual Voicemail issue , albeit to a much lesser extent than then it was before. I've been in contact with T Mobile and they have no solution to this issue. They did a sim card swap for me, but the issue persists.
Same sort of problem here. I'm on a KPN business contract, have been for many years. Never a call problem with the mate 9 and 10 but if people call me on the m20pro they don't hear the dial tone so they usually hang up thinking my phone is switched off or something. This really sucks!
I loved the m10pro especially but the m20pro is not my friend due to the calling issue and the really crap LG screen.
I've posted this issue on T-Mobiles Forum in hopes of getting them to take notice. Here is the link.
CloseCoder said:
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
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Thanks! I will try that and see if it changes anything. I missed so many calls that don't even appear on my missing calls list. I hope it's gonna fix the phone because I really like it, other than you cannot receive phone call lol
CloseCoder said:
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
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So far this seems to be working but 1 day without any missed calls is still too early to celebrate.. Thanks for sharing what you found--the missed calls were driving me crazy.
There's another option that I disabled in Hope of fixing the call issue. I attached some images of what to look for. The option was enabled by default so just click on the slider to disable
For some reason the call and text on my Tab S7+ and S10+ isn't always working. When I make a call using the Tab S7+ I see a message saying "No network connection" but on my S10+ the call is being made but hangs up because it could not transfer to the tablet. I can't get any incoming calls either but get a missed call notification after they hang up. I cleared the cache and data on both the phone app and call & text app and it worked for a day. Now not even clearing the cache and data works. I don't know what the issue could be. Anyone have these issues?
I have the sprint version of the Tab s7. There’s no option to turn on calls and text from other devices. It came with a messenger app but no dialer. I’m confused. Am I unable to make Calls. I have the note 10+
That's another strange issue. Does Spring allow this service? I read that some providers in the US don't support this feature. I'm still having issue getting it to work 100%. I even cleared the cache partition on my phone thinking there might be something in there that is corrupt. Funny thing is sometimes I make a call on my Tab S7+ and get the no network connection but after a minute or two my phone stays its making a call from the Tab S7+. So there is a delay for some reason. Could this be something with the Samsung servers?
AndroidArtTech said:
That's another strange issue. Does Spring allow this service? I read that some providers in the US don't support this feature. I'm still having issue getting it to work 100%. I even cleared the cache partition on my phone thinking there might be something in there that is corrupt. Funny thing is sometimes I make a call on my Tab S7+ and get the no network connection but after a minute or two my phone stays its making a call from the Tab S7+. So there is a delay for some reason. Could this be something with the Samsung servers?
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They said Verizon and ATT doesn't have the feature. I dont even have a phone dialer. Sprint told me to contact Samsung. Samsung said its sprint.
What I don't understand is why does it matter what service provider you have. From my understanding this feature works like this; (1) I make a call on my tablet (2) it goes through my home wi-fi to Samsung's server (3) Samsung server sends the number to my phone and initiates the call.
So why would the service provider care or even know if I directly make the call from my phone or it gets remotely dialed by Samsung.
AndroidArtTech said:
What I don't understand is why does it matter what service provider you have. From my understanding this feature works like this; (1) I make a call on my tablet (2) it goes through my home wi-fi to Samsung's server (3) Samsung server sends the number to my phone and initiates the call.
So why would the service provider care or even know if I directly make the call from my phone or it gets remotely dialed by Samsung.
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Well I had a chat with Sprint again and they said the service has been disabled on all their tablets. I would have to download a 3rd party app to make calls. It does have a mess
Disabled on the T-Mobile S7+ as well. Went in through ADB and could not find the packages for this anywhere. Samsung said in marketing this tablet that it was not available on the Plus at launch, but that was the fine print. Just above that it said it was available, period. Hoping it shows up with the Android 11 update, whenever that shows up.
da_ferreira said:
Disabled on the T-Mobile S7+ as well. Went in through ADB and could not find the packages for this anywhere. Samsung said in marketing this tablet that it was not available on the Plus at launch, but that was the fine print. Just above that it said it was available, period. Hoping it shows up with the Android 11 update, whenever that shows up.
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Sprint told me that they will no longer support making calls from the tablet. Apple tablets are still able to do this. I'm so angry about this. I've downloaded a phone app and now I have to use a new number with it... I hate it
Nkirkendoll said:
They said Verizon and ATT doesn't have the feature. I dont even have a phone dialer. Sprint told me to contact Samsung. Samsung said its sprint.
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It works with AT&T if you use an unlocked (XAA) phone.
AT&T only blocks it on the carrier version.
I have a Note 20 Ultra that was an AT&T carrier phone. I changed CSC to XAA and loaded U1 firmware and Call and Text on other devices is now available and working be tween my Tab S7 and my Note 20 Ultra.
Also, the calls do not get routed through Samsung. The link between the two devices is authenticated via Samsung, but the hand off is local (peer to peer) via your Wi-Fi connection.
Since you were able to get call and text on other devices working by changing firmware, did you loose the ability to make wifi calls? I have a S10 (AT&T carrier version) that I would like to keep the wifi-calling and also enable the call and text on other devices feature. Any suggestions?