Sprint, Verizon to pay $158 million to settle 'cramming' charges - Sprint Samsung Galaxy Note 3

If anyone has had this issue; they have to refund your money
http://www.syracuse.com/business-ne...158_million_to_settle_cramming_charges_1.html

jdelano said:
If anyone has had this issue; they have to refund your money
http://www.syracuse.com/business-ne...158_million_to_settle_cramming_charges_1.html
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Does this cover the extra 10 bucks monthly for premium data charge.. So much BS.

gabesir said:
Does this cover the extra 10 bucks monthly for premium data charge.. So much BS.
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No. This relates to third party charges added to bills, such as premium SMS services.

Related

Sprint insurance

Did any see there bill this month? My insurance went up from $7 to $8........
Sent from my EVO 3D using Tapatalk
Mine is the same way
Yeah insurance went up this month, sprint gave me the heads up when I got the phone and my brother got it as well, I don't usually check sprint emails so probably that's why you guys didn't know
If you don't have an Evo3d well you don't have an Evo3d
Lol tmo went from 5 a month to 9 bucks. Lol glad i came to sprint.
Sent from my PG86100 using XDA App
Gibsonusa said:
Lol tmo went from 5 a month to 9 bucks. Lol glad i came to sprint.
Sent from my PG86100 using XDA App
Click to expand...
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Yeah i remeber my friend told me that lol, i got tmobile but is a company phone so u dont pay nothing lol
If you don't have an Evo3d well you don't have an Evo3d
yeah I saw that. One dollar doesnt really make that big of a difference. made a bigger difference when they upped the deductible to $100 from $50
riceatusc said:
yeah I saw that. One dollar doesnt really make that big of a difference. made a bigger difference when they upped the deductible to $100 from $50
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Oh yeah i members that too, but man is cheap compare to my iPhone insurance almost 12$ at month and 150$ deductible :S
If you don't have an Evo3d well you don't have an Evo3d
riceatusc said:
yeah I saw that. One dollar doesnt really make that big of a difference. made a bigger difference when they upped the deductible to $100 from $50
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$1 is not much but when you add $1 to millions of users thats a lot of money. Then add the $10 data charge it just.keeps going up.
Sent from my EVO 3D using Tapatalk
Ya this was anounced a few months ago.
Sent from my EVO 3D on the now or later network
jes24cap said:
$1 is not much but when you add $1 to millions of users thats a lot of money. Then add the $10 data charge it just.keeps going up.
Sent from my EVO 3D using Tapatalk
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Still cheaper and unlimited....
Sent from my PG86100 using XDA Premium App
jes24cap said:
$1 is not much but when you add $1 to millions of users thats a lot of money. Then add the $10 data charge it just.keeps going up.
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Welcome to inflation.
nxtech3 said:
Still cheaper and unlimited....
Sent from my PG86100 using XDA Premium App
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Only if you use more than 2gb a month and need the speed. Otherwise T-Mo has a deal right now. Two lines of service, unlimited text/talk/data for $49.99 per line. However, after 2gb data it throttles the speed to 2G speeds...
But hey, for a casual couple/family, that is an amazing deal. If not for getting the Evo3D we would probably switch and save $50 a month and get more minutes. So far, the most data I've used in a month has been 3gb, but I average only about 1.2-1.5gb a month.
I avg 8gb on my phone and 4gb on my wifes. But we do not have home internet we tether for free.
ExploreMN said:
Only if you use more than 2gb a month and need the speed. Otherwise T-Mo has a deal right now. Two lines of service, unlimited text/talk/data for $49.99 per line. However, after 2gb data it throttles the speed to 2G speeds...
But hey, for a casual couple/family, that is an amazing deal. If not for getting the Evo3D we would probably switch and save $50 a month and get more minutes. So far, the most data I've used in a month has been 3gb, but I average only about 1.2-1.5gb a month.
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Sent from my EVO 3D using Tapatalk
The $1 increase is still worth it to me. You never know what will happen and with TEP you are covered for anything pretty much. My sister just messed up her brand new Iphone and didn't have insurance. Now she's pretty much screwed. I told her dumbass husband to get the insurance, but just like most people, he didn't.
Your complaining about a dollar increase ? Why was this topic started. Bro how you get the 3d can't even pay 1$ more a month.
Sent from my PG86100 using XDA App
Screw their insurance, I canceled mine when it went from $5 to $7. I have saved more than enough since I cancelled TEP to outright buy new phones, without accounting for the ridiculous $100.00 deductible.
My 370ZX cost less to insure per dollar, with no deductible.

[Q] has sprint

Raised there Bill mine and my girlfriends Bill went up almost 40$ from last month we checked over the bill it has everything from last month just more expensive anyone know if they did this or is it a mess up on there part?
Sent from my PG86100 using XDA
bigjack216 said:
Raised there Bill mine and my girlfriends Bill went up almost 40$ from last month we checked over the bill it has everything from last month just more expensive anyone know if they did this or is it a mess up on there part?
Sent from my PG86100 using XDA
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You should call Sprint. Most likely it was an error on their part or some feature was added to your account. Activation fee? Sprint TV? Insurance? Premium Data?
My bill was thevsame in the past few months...except for the $1 increase in TEP.
thefsfempire said:
You should call Sprint. Most likely it was an error on their part or some feature was added to your account. Activation fee? Sprint TV? Insurance? Premium Data?
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Yeah going to call tomorrow hope it can be fixed
DarkManX4lf said:
My bill was thevsame in the past few months...except for the $1 increase in TEP.
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Yeah I see no extra charges just a higher bill
Sent from my PG86100 using XDA
An increase of a dollar or two is normal, as Sprint has been adding extra taxes/goverment fees. But 40 is a lot, you should call and ask.

Better Gearup Your EVO LTE!

I dropped mine last night & cracked the screen
It still works, but I'm going to have to pay the $100 deductible to get replaced via insurance now...
My threw, by accident, my last 2 EVOs several times & never broke a screen.. I guess it was only a matter of time!
LionFreak said:
I dropped mine last night & cracked the screen
It still works, but I'm going to have to pay the $100 deductible to get replaced via insurance now...
My threw, by accident, my last 2 EVOs several times & never broke a screen.. I guess it was only a matter of time!
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I think it is now a $150 deductible
mikebeam said:
I think it is now a $150 deductible
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gee, might as well say, "by the way your son is dead"
mikebeam said:
I think it is now a $150 deductible
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That's why I have Best Buy's Black Tie Protection. Paying a deductible sucks.
shook187 said:
That's why I have Best Buy's Black Tie Protection. Paying a deductible sucks.
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+1
I dropped sprint's and will grab this when my phone comes in.
Sent from my PG86100 using xda premium
I thought this thang had gorilla glass or something like that. What up with that?
Sent from my EVO 4G using xda premium
gmarkiek said:
I thought this thang had gorilla glass or something like that. What up with that?
Sent from my EVO 4G using xda premium
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Its gorilla glass not plexiglass. It's not the indestructible thing a lot of people think it is.
shook187 said:
That's why I have Best Buy's Black Tie Protection. Paying a deductible sucks.
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Click to collapse
How much does that protection cost?
Sent from my New School EVO LTE
cubbieswin said:
How much does that protection cost?
Sent from my New School EVO LTE
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$170 for 2 years or $10 a month.
mikebeam said:
I think it is now a $150 deductible
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Click to collapse
Actually, I think it will be $200 for LTE phones (based on SRP), making the insurance nearly pointless, considering it will be $11 a month + $200 deductible.
shook187 said:
$170 for 2 years or $10 a month.
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Hey question. What happens if you buy the $170 for 2 years but upgrade your phone in 1 year. Does it roll over to the next phone or is it refunded?
Sent from my PG86100 using xda premium
xbmoyx said:
Hey question. What happens if you buy the $170 for 2 years but upgrade your phone in 1 year. Does it roll over to the next phone or is it refunded?
Sent from my PG86100 using xda premium
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I'm not sure, just pay the monthly fee if you think you're only going to have the phone a year.
shook187 said:
I'm not sure, just pay the monthly fee if you think you're only going to have the phone a year.
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yeah that blows tho. I have enough bills to remember a month I'm not looking for another one.
Sent from my PG86100 using xda premium
jrcbandit said:
Actually, I think it will be $200 for LTE phones (based on SRP), making the insurance nearly pointless, considering it will be $11 a month + $200 deductible.
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Wow really? I will be dropping it too
That sucks you dropped your evo. I had mine without a case for a couple days but I went and picked up an otterbox defender today.
Can anyone link to anything that says the deductible is different then $100? I haven't heard this yet. I don't have TEP on my girls Evo LTE bc I don't do a ton of deving/modding on her phone like I do my own, but with my own I carry TEP because I go through two phones a year or so and it's worth it for me... Heard the monthly fee was going up but not the deductible.
jirafabo said:
Can anyone link to anything that says the deductible is different then $100? I haven't heard this yet. I don't have TEP on my girls Evo LTE bc I don't do a ton of deving/modding on her phone like I do my own, but with my own I carry TEP because I go through two phones a year or so and it's worth it for me... Heard the monthly fee was going up but not the deductible.
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http://community.sprint.com/baw/com...ange-for-4g-lte-devices-what-you-need-to-know
Starting 6/17/12, TEP will be at $11 with a $150 deductible and will apply to the 4G LTE devices with a price of $549.00 and after 6/17/12.
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tybo31316 said:
That sucks you dropped your evo. I had mine without a case for a couple days but I went and picked up an otterbox defender today.
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Otter Box Defender is the only way to go. I bought one for my last Evo and will not own another phone again without one. Well worth the $50, cheaper than a deductible and it has to sustain one hell of an impact to cause any damage. The built-in screen protector works pretty damn good too.
It makes the phone bigger but I think it sits in my pockets better when I go to sit down. You know, not sliding down and weighing down your pocket when you are driving or sitting down to eat.
xbmoyx said:
Hey question. What happens if you buy the $170 for 2 years but upgrade your phone in 1 year. Does it roll over to the next phone or is it refunded?
Sent from my PG86100 using xda premium
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If you never used your protection plan once then u can go into the store and have them do a standard return the u get a prorated charge back. If you used it once then u can't get a refund but the protection is good for your phone for 2 years from date of purchase.
I bought it on my phone and I got rid of it in 6 months. I ended up getting $146 back. This was before I started working at best buy.
Sent from my SPH-D710 using xda premium
xbmoyx said:
yeah that blows tho. I have enough bills to remember a month I'm not looking for another one.
Sent from my PG86100 using xda premium
Click to expand...
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They sign you up for automatic payments from a debit/credit card. Now you just have to remember to keep $10/month in that account to pay for it
sminker said:
Otter Box Defender is the only way to go. I bought one for my last Evo and will not own another phone again without one. Well worth the $50, cheaper than a deductible and it has to sustain one hell of an impact to cause any damage. The built-in screen protector works pretty damn good too.
It makes the phone bigger but I think it sits in my pockets better when I go to sit down. You know, not sliding down and weighing down your pocket when you are driving or sitting down to eat.
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Click to collapse
I'm going to try the Commuter. I have a feeling the Defender is just going to make an already big phone way too bulky.

Flyer 4 sale - needs repair

charging Port PCB Board has been taken out
Everything else still works
Comes with 360 swiveling case
USB charger not included
Pm an offer for it all
Sent from my HTC Sensation 4G using xda premium
Still up 4 sale
Sent from my Nexus 7 using xda premium
$50 shipped, united states only
Cash or money order only
I wish i was in USA; how much is shipment to EU? I have that charging port in mine "prolly" defected flyer.also is it 3g or wifi onlly?
WiFi version
SinisterModz said:
$50 shipped, united states only
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That's reasonable.
Cash or money order only
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That's not. You're requesting CASH payment with no assurances at all, no recourse.
If you'll take PayPal or do some arbitration service, that would be plausible (and I would be interested).
IDisposable said:
That's reasonable.
That's not. You're requesting CASH payment with no assurances at all, no recourse.
If you'll take PayPal or do some arbitration service, that would be plausible (and I would be interested).
Click to expand...
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Na, PayPal is evil in my view you can easily tell PayPal a lie and receive a full refund and keep the item.
http://www.dealrepairs.com/htc-flyer-dock-connector-charging-port-flex-cable_p2255.html
sugestion; to pay 40$ - get Flyer in order sell at much higher price - profit!
jprednik said:
http://www.dealrepairs.com/htc-flyer-dock-connector-charging-port-flex-cable_p2255.html
sugestion; to pay 40$ - get Flyer in order sell at much higher price - profit!
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Click to collapse
Or just sell for $50 to feed my pokemon tcg addiction
Sent from my HTC_Amaze_4G using xda premium
I am interested. Check your PMs?

how much is T-Mobile restocking fee?

im about to change carrier and im eyeing the One. i'd like to know how much is the restocking fee for 14days?
50 or 75 I am pretty sure 75.
Sent from my Nexus 4 using Tapatalk 2
50$ for sure.. I had to return my s3 grabbed the note 2
Sent from my Nexus 4 using xda premium
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Towle said:
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
blackangst said:
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
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Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
I have a problem with mine too.. but the challenge is finding a place that has them in stock. If it's a problem (they're usually asses about it) they won't charge the restocking fee. It's 50 btw
Sent from my HTC One using Tapatalk 2
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
shook187 said:
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
That's because you can't restock service.
Sent from my HTC One using Tapatalk 2
I believe the restocking fee is $50 if you are returning the phone within the 14 days (retail store) or 20 days (t-mobile.com). Now sure if it changes if you are also canceling service.
Towle said:
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
blackangst said:
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
Click to expand...
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I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
It'll be a $50 fee for any exchange unless you can reproduce the issue and are exchanging for the same phone. If you have issues they will exchange it for the same model with no fee charge. If you want a different model, then a fee will be charged. Choose wisely
Sent from my HTC One using xda premium
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Towle said:
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
ad78 said:
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Click to expand...
Click to collapse
T-Mobile also replaces your phone for one year (refurbished), or if you have the insurance bundle they will always replace it. They send it next day air, then you return the defective phone. It's $5 if you have insurance or $25 if you don't.
Sent from my HTC One using Tapatalk 2
Prod1702 said:
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
Click to expand...
Click to collapse
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
deviusdragger said:
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
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Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
You might want to check with your manager about that before an angry customer comes in saying you guys lied about the restocking fee and enforcing it at that price when it shouldn't have been.
Sent from my HTC One using xda premium
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
I work at a Corp store as well and ALL smart phones ring up as $50 restocking fee . none are $75
Tablets however are $75

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