MM#6 error on T-mobile - Samsung Gear S

Hi all,
I've called T-Mobile 3 times now and am receiving an MM#6 error (phone not allowed) on my Gear S.
Any suggestions are welcome.
The device is Network unlocked

I just went through 2 hours of calls with Customer Service on this same issue. The S was an ATT unlocked watch that I wanted to add to my Tmo account. Never had any success, even after speaking with Tier 2 support. This is not unique to the S. If you do a google search you will find a variety of ATT unlocked devices having the same issue on Tmo.
One tech told me that it is something ATT writes into its code. Who Knows? I gave up and put the S on my Sister's ATT account and now it works fine. When I checked the ATT device unlock page, it does not recognize the IMEI of the watch. This is another problem other users have experienced.

having the same problem...
now feeling jipped... any fix?

Just to test, i used a h2o wireless 10$ pay as you go sim kit and phone and text works fine. Data does not.
But i only expect to use the phone and text for emergency only. ie.. running etc.
So, will keep mobile network switched off except when i need it.
10$ lasts 90 days.
i have my phone with me most of the time so its bluetooth tethered.
But for when i want to run, i dont fancy carrying my phone with me.. then i will switch the mobile network on.
Its a crutch, but its real cheap. cheaper than any monthly plan, considering that i wont be using the mobile network phone/text very often at all. just good to know its there.

Att gear s on tmobile mm#6 error fix
I have an at&t gear s unlocked working flawless on tmobile 5dollar wearable plan 4g working its very simple to do by dialing *#2263# on your watch and then press wcdma after that scroll down to wcdma all after that swipe down and restart your watch. Everyone's problem is that they asume tmobile watch is running on gsm and guess what its not thats there little secret on the wearables thats why your all getting mm#6 error its clashing

Wished that would have worked for me, but no joy.
daddyskids4life said:
I have an at&t gear s unlocked working flawless on tmobile 5dollar wearable plan 4g working its very simple to do by dialing *#2263# on your watch and then press wcdma after that scroll down to wcdma all after that swipe down and restart your watch. Everyone's problem is that they asume tmobile watch is running on gsm and guess what its not thats there little secret on the wearables thats why your all getting mm#6 error its clashing
Click to expand...
Click to collapse

Related

Never had a 3G connection...I think?

Hey all,
Currently using an unbranded HTC Hero on Orange, unsure if I am getting a 3G connection though, icon wise I constantly have a "G" but unsure if it should show "3G" instead, also seen an "E" a couple of times which I assume is Edge but didn't know Orange supported it.
Just wondering if a 3G icon as such actually exists? If so could it be a setting somewhere I haven't got configured correctly?
Thanks
Russ
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
how to REALLY find out whether you are connected with 3G? i mean not just looking for that 3G symbol ;-)
barryallott said:
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
Click to expand...
Click to collapse
I had to do this a while back, if you have never bought a 3G phone from Orange you probably have a 2G SIM. Call them and they will send you a new one for free.
So I'm right in thinking there should be a 3G icon? I'll get onto them thanks
Well in a very strange turn of events I may actually benefit from this. Having called Orange to ask for a 3G SIM (they confirmed I had 2G) they basically said it wasn't possible to do a straight swap, something about contracts.
After a bit of complaining they have basically come to the conclusion that the only way to help me out is to restart my contract from scratch and send me out a new 3G handset along with the SIM.
So not only will I have my beloved Hero running on 3G I will also have an as yet unspecified 3G handset for sale!
Just waiting for them to call back
And the handset I will be getting...a HTC Touch 3G!
Should fetch a pretty penny
Thats really bull**** why can't they swap your sim card. i had vodafone sim card i lost it and went to vodafone they give me a new sim card directly 5 minuts later it was active. its very weird that they have to give you new contract.
thats ****in crazy! i'd not accept that!
Replacing like for like isn't an issue, it's because I need to "upgrade" the SIM card as such that they have a problem.
Still, works out nicely for me considering I was only 4 months into my contract and have a pretty sweet deal of £15 a month for 200 mins, unlimited txts and 500mb data. So no complaints that I have to restart my contract.

roam on att help

my friend tom got his galaxy s like two months ago. he has a even more plus plan with unlimited everything on tmobile and he used that in a iphone 3g for a year with no problems and he could roam with no issues on att.
with his new vibrant its not working! it takes forever to try to connect then gives a error. the sim should be good since it roams in two other unlocked phones..
for the note, his phone IS unlocked... that was the first thing we thought of..
the error is: unable to select network.. your sim card is not allowed to connect to this network
this phone is a quadband phone so it should work.. we have put a att legit iphone sim in it and it works great.. what gives? why can't he roam on this new phone when other phones do? running bionix rom.. have tried updates, wondering if anyone has any opinions or info
we've already tried changing network settings with *#0011#, gone into service mode *#*#197328640#*#* with no luck
edit: we've tried not allowing the phone to connect to our local att 3G band (1900) and use all other bands again with no luck. the phone connects to canada's rogers network tho.. weird..
anyone check this out yet?? anyone got it workin? any reports would be killer ...
we have tried more settings through service mode still with no luck. when we specify certain bands and leaving the att 3G local band unchecked, it will not hop on T-mobile with the setting! Crazy! not sure if it's the rom, radio version or kernel but we will keep tweaking and posting results.. if anyone is having this issue or has concerns any posts or signs of life would be cool lol
Same issue
Unfortunately, I don't have a solution, but I've been working on this same issue since september. I originally contacted tmo about the problem to see if they somehow hadn't provisioned my phone/account for roaming. Needless to say they were not much help. They suggested I exchange the phone for a new one, which I did, and I still have the same problem.
I'm in a rural area of california where tmo has roaming on att towers. My girl has tmo service with a different samsung phone and she can roam on att just fine. She can send/receive calls and text. I even put my sim in her phone, and it works, so I've pretty much narrowed the problem down to an issue with the vibrant itself.
My phone is not unlocked, so we've ruled that out. I'm running bionix fusion with ji2 modem now, but I've had the issue with the stock phone before ji6, and after ji6 ota. I've tried messing around with the service menu the same as you, and I haven't got anywhere either.
I have been able to get the phone to at least lock on to att by adding the apn internet2.voicestream.com, and it will get past the "not registered on network" message. Unfortunately, it won't complete a call or send a message, it just times out after about 15 seconds and drops back to the previous menu (depending on whether I tried to dial out of contacts, the call log, or the dialer). But it does not give me an error message, it behaves as if the call connected and immediately hung up.
I had given up on it for the past couple weeks, but I have time now to try and work it again. Let me know if you've gotten anywhere, and I'll do the same.
The fix is: when you're in an att roam area, set your phone to gsm 850 only via the service menu. If your phone doesn't auto lock on the att network, search for available networks and choose att. After that you should be able to send and receive calls and texts.
after yet some more messing around, still no luck. it's clearly a thing with tmobile not allowing roaming..... because i read many threads off the gooooogle that say tmobile is pretty much going away and any "contractless" plans don't have roaming so they don't lose money....
dickheads. at least he's grandfathered in with a good unlimited everything plan tho..
even if all this said, if anyone finds any info out post!
the other day i was out of tmobiles network coverage and on att voice and edge not 3g. i live in texas
this is with a stock vibrant jI6
tried the app RoamControl with no luck. it uses different tmobile bands when in "roam only" mode. anyone have any luck yet?

[Q] Gear S =Phone Not Allowed MM#6

Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
Click to expand...
Click to collapse
Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
Click to expand...
Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
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Click to collapse
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
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Click to collapse
No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.

Flashing AT&T Gear S to T-Mob firmware fix MM#6 error?

I have a MM#6 error using tmobiles wearable plan on a unlocked AT&T Gear S.
Will flashing it to Tmobile firmware fix the problem?
From searching far and wide and talking to tech support, apparently this is just not going to work unless i use a voice line.
regards,
asmd.
just came across someone who has done this and i does not work.....
MM#6 error
asmd6230 said:
I have a MM#6 error using tmobiles wearable plan on a unlocked AT&T Gear S.
Will flashing it to Tmobile firmware fix the problem?
From searching far and wide and talking to tech support, apparently this is just not going to work unless i use a voice line.
regards,
asmd.
Click to expand...
Click to collapse
I also have an unlocked AT&T Gear S and had this same issue. My Gear S worked great with the TMobile wearable plan until I took the SIM card out and put it in my phone to copy my contacts to the SIM card (I do not have a Samsung phone so this was my workaround to get the contacts). Well when I put the SIM card back into the Gear S I got the MM#6 error code and could not make/receive any calls (although all my contacts are there now). After much research and speaking with many different tech support reps, I came to the conclusion that the only way to get rid of this w/out getting a voice line was to cancel this line completely and start anew so that's what I did. I bought a new SIM from BB and called customer service to have them add another wearable line and my watch has been working since. I hope this will help you or other people with this same problem.
Good luck!
I forgot to add that, once you do this DO NOT take the SIM out and put it in another device as this will probably cause the MM#6 error again. This is what caused the error for me and others in the first place. Once that error is appears, there is nothing you can do to remove it (at least not that I know of). I even put the SIM into another TMobile Gear S (which should technically work since it's a TMobile device) but the error still appears.
I never put my sim on any other device.
It was put straight into the Gear S at the store and never worked.
Ive cancelled my line.

T-Mobile sim card doesn't work on Verizon locked Galaxy Tab S7 5G

I have a Samsung Galaxy Tab S7 5G TABLET that is locked by Verizon. I put a T-Mobile sim card in it and it says it is not a Verizon sim card and shows a ? on top of the icon for the sim card. There is nothing asking me to enter a reset code. Under the phone number it says Unknown. So using an unlock code wouldn't work unless I can find a place to enter it. I tried to get Verizon to unlock it over the phone and they said I had to take it to a store, at the store they said it had to be done over the phone and the person saying it had to go to a store gave me inaccurate information. Samsung won't do anything and T-Mobile said go to Verizon. It hasn't had any service with Verizon for over a year and it was with the prior owner. I've wasted hours on this and accomplished nothing. What's my best plan of action here?
This may be unrelated to your problem, but I tried unsuccessfully to move my Verizon Tab S8+ (fully paid for) to T mobile, and was advised by the T Mobile engineers that it did not have the necessary drivers for their 5G network. Indeed, I tried using a T Mobile Sim card, and it would only connect to their 3G network.
Katmeat said:
This may be unrelated to your problem, but I tried unsuccessfully to move my Verizon Tab S8+ (fully paid for) to T mobile, and was advised by the T Mobile engineers that it did not have the necessary drivers for their 5G network. Indeed, I tried using a T Mobile Sim card, and it would only connect to their 3G network.
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Click to collapse
Good to know. I trust about half of what T-Mobile 'experts' tell me on the phone. Are you able to text to anyone on the tablet over their network?
Sorry, I only text thru my connected phone account. But the only limitation I had w the tablet was an inability to connect to the 5G bands, but 3G did work on T Mobile. My Tab was not locked to Verizon. It just does not have the necessary radio bands to connect to their 5G signal.
Nobody here has a clue how to unlock this tablet?
Darktanian said:
Nobody here has a clue how to unlock this tablet?
Click to expand...
Click to collapse
Have you tried opening the dialer pad and doing *#2263# and enabling all the network channels that way?
Darktanian said:
I have a Samsung Galaxy Tab S7 5G TABLET that is locked by Verizon. I put a T-Mobile sim card in it and it says it is not a Verizon sim card and shows a ? on top of the icon for the sim card. There is nothing asking me to enter a reset code. Under the phone number it says Unknown. So using an unlock code wouldn't work unless I can find a place to enter it. I tried to get Verizon to unlock it over the phone and they said I had to take it to a store, at the store they said it had to be done over the phone and the person saying it had to go to a store gave me inaccurate information. Samsung won't do anything and T-Mobile said go to Verizon. It hasn't had any service with Verizon for over a year and it was with the prior owner. I've wasted hours on this and accomplished nothing. What's my best plan of action here?
Click to expand...
Click to collapse
If it has been a year, then it should work. Who was the previous owner? You may need to contact them. It is possible that it is still associated with his or her account. I had a friend that had the same problem with an iPad that was Verizon plan and he wanted it to work on T-Mobile. After several calls to Verizon he got it to work. T-Mobile can't do anything until Verizon fixes it.
Update: After thinking about this a bit more. The person who said that you need to take it to a Verizon store is probably correct. For Verizon to remotely unlock it, it has to be on its network, meaning you need a Verizon SIM.
On a more cynical side. It is possible the person you acquired it from never paid the device off. Here is how the scam goes.
- Person buys device on a payment plan with a CC.
- Verizon sends device and activates it on its network.
- Person then ghosts Verizon on payments
- Person the sells device at near retail price and pockets the difference between what he or she has already paid Verizon
- Verizon does not unlock device because it is now considered stolen
- New user (you) are not able to get the device unlocked to work on another network

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