About a month ago I safe rooted my Samsung Galaxy S4. I never ended up doing anything with it, and I never had any issues. Then about a week ago I got an update for Android 4.4.2 and now I can't use Google Play, YouTube, Google Drive, or anything with a Google account. I get the "Can't establish a good connection to server" error. I know it was my device because a friend of mine, who never rooted his device, had the same update and everything was working perfectly for his Samsung Galaxy S4. So I waited a while and tried the connection again. I tried on my internet, his internet, my data plan, and my school's internet, and every time it was the same error. I was starting to get a bit aggravated. I went online and I saw ways to fix it by checking date and time and confirming they were correct, doing a cashe and data clear, and hard resetting my phone. My phone no longer had root due to the update, but when I did a hard reset I still get the Samsung Custom logo with an unlocked lock when I turn it on, also the issue is still not solved. I do not know what to do and I am very upset because I thought this would be quick and I need to use my phone. How do I get rid of the error and how do I actually reset my phone. Remember I cannot download any apps because of the error, and I can't fix the error because I am assuming the update screwed something up on my phone. I was told safe rooting does not void warranty, but I have a feeling I was lied to when I safe rooted. Please help me fix this stupid problem, I do not have the money for a new phone.
I bought my s3 in March of this year, and everything was working just fine until May. It's an awsome phone and I love it. However, since May, my phone no longer connects to 4g EVER and the 3g comes and goes and never stays connected for more than 10 minutes while in use. I've NEVER even come CLOSE to reaching my plans provided 2.5GB of data, so I know that's not the issue. The phone has never been dropped, or wet, as I am always very delicate with my phones. I have never placed it too close to the TV...
I contacted Boost mobile. They gave me a long list of things to try. I have tried EVERYTHING: making sure the mobile networks is checked, preferred network setting CDMA/LTE, soft reset, clear browser cache, update PRL, profile update, software update, firmware update, ##72786#, and even did a factory reset. Nothing helped. Boost said there was nothing else they could do for me, and that I needed to contact samsung.
Samsung said the only way for them to find the problem is for me to send them my phone, and wait 2 to 4 weeks for them to revise it and send it back. That's not an option as I need my phone monday through friday for my job. (UPDATE: I got so irritated with this problem that I went ahead and bought an LG Volt, since I didn't have the money to buy another galaxy. It's nice but I don't like it as much. I'm still afraid to send the Galaxy into Samsung. They have expressed to me that if they can't find an issue(just my luck), or if they find the issue to be my fault(IE I put the phone too close to a credit card magnet or some dumb crap like that), then they will charge me not only for the parts and labor, but for the return shipping... and we all know that they'll charge me way more than the phone is worth.
I was just wondering if anyone else has had this problem, and if there's anyway to fix it without having to send my phone in to samsung? I have been told, also, that I could try reflashing the phone to it's original firmware and software, but I am afraid of screwing the phone up since I've never done anything like that before.
Thanks!
I got a question everyone. Back in April, my wife and I purchased 2 sprint S8+ when they first came out. I pay monthly on both of them so their not paid off just yet. My S8+ works just fine. My wife constantly has problems with hers. Always freezes up and locks up where she has to restart it by holding all buttons down. I have tried factory resetting it and clearing cache out in stock recovery, but it continues to do it. It's on the latest software too. My questions are, does anyone else experience this? Is there any type of warranty on these phones through Samsung? We got the phones through Sprint at our local best buy. Since I'm paying so much for this nice phone, I don't think we should be stuck with a faulty phone. Any info would help, thanks guys.
powerstroke said:
I got a question everyone. Back in April, my wife and I purchased 2 sprint S8+ when they first came out. I pay monthly on both of them so their not paid off just yet. My S8+ works just fine. My wife constantly has problems with hers. Always freezes up and locks up where she has to restart it by holding all buttons down. I have tried factory resetting it and clearing cache out in stock recovery, but it continues to do it. It's on the latest software too. My questions are, does anyone else experience this? Is there any type of warranty on these phones through Samsung? We got the phones through Sprint at our local best buy. Since I'm paying so much for this nice phone, I don't think we should be stuck with a faulty phone. Any info would help, thanks guys.
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At a minimum you are under a 1 year warranty. Definitely take it back to Best Buy.
Okay, I got a good one for you guys and I'm hoping someone can give me an idea I haven't thought of yet. Here's the scenario:
I owned a Rogers Samsung Galaxy S6 edge (SM-G925W8) that I passed down to my best friend when I bought a Pixel XL last fall. While it was still my daily driver, I had gotten tired of waiting for Rogers to push the Marshmallow OTA to their customers while other carriers had already sent it out so I went on over to SamMobile and downloaded the 6.0.1 firmware from Eastlink, installed it on my device using Odin and went on to enjoy my life with the latest version of Android.
Flash forward a little more than a year and my friend is still using the S6 edge as his daily driver but a couple months ago, the USB port stopped working. Not the end of the world at the time as I had given him my wireless charger with the phone and that still works just fine. When Rogers released the Nougat update for the S6 edge, my buddy mentioned that he hadn't gotten it yet but I thought it would just be a matter of time until he got the notification that it was ready to download.
Towards the end of August, news broke that certain Samsung devices on the Rogers network would no longer be able to call 911 due to network enhancements that they were planning in the fall https://mobilesyrup.com/2017/08/30/android-6-x-lower-samsung-devices-911-calls-rogers/ Okay, no big deal we're thinking except Rogers has sent out a text message in the past week stating that any affected devices not updated by October 26, 2017 will have LTE network access removed to ensure that they can still access 911 services. Okay, so let's load up that OTA update already right? Well it just dawned on me today that since I had loaded the Eastlink firmware, that's why he's not seeing the OTA update from Rogers.
So now we gotta figure out how we're going to address this problem. He's going to take it to a repair shop in the morning to see how much it is to fix the USB port so that we can update it using Odin but he's obviously not looking to spend too much to repair a 2.5 year old phone. In the worst case scenario that the USB port cannot be repaired, what I want to know is what are my options? Will changing the CSC of the device back to Rogers result in the OTA update appearing for the device (despite the obvious downside of the device having to be factory reset and not being able to do a full, proper backup because no USB port)? Does anyone know if the Rogers (or Eastlink) OTA zip file is available to download like with Nexus/Pixel devices? (I'm doubtful but have to ask. Any other suggestions?
Thanks for reading my lengthy post and thanks in advance for any help that you can provide
AllBlaxx said:
Okay, I got a good one for you guys and I'm hoping someone can give me an idea I haven't thought of yet. Here's the scenario:
I owned a Rogers Samsung Galaxy S6 edge (SM-G925W8) that I passed down to my best friend when I bought a Pixel XL last fall. While it was still my daily driver, I had gotten tired of waiting for Rogers to push the Marshmallow OTA to their customers while other carriers had already sent it out so I went on over to SamMobile and downloaded the 6.0.1 firmware from Eastlink, installed it on my device using Odin and went on to enjoy my life with the latest version of Android.
Flash forward a little more than a year and my friend is still using the S6 edge as his daily driver but a couple months ago, the USB port stopped working. Not the end of the world at the time as I had given him my wireless charger with the phone and that still works just fine. When Rogers released the Nougat update for the S6 edge, my buddy mentioned that he hadn't gotten it yet but I thought it would just be a matter of time until he got the notification that it was ready to download.
Towards the end of August, news broke that certain Samsung devices on the Rogers network would no longer be able to call 911 due to network enhancements that they were planning in the fall https://mobilesyrup.com/2017/08/30/android-6-x-lower-samsung-devices-911-calls-rogers/ Okay, no big deal we're thinking except Rogers has sent out a text message in the past week stating that any affected devices not updated by October 26, 2017 will have LTE network access removed to ensure that they can still access 911 services. Okay, so let's load up that OTA update already right? Well it just dawned on me today that since I had loaded the Eastlink firmware, that's why he's not seeing the OTA update from Rogers.
So now we gotta figure out how we're going to address this problem. He's going to take it to a repair shop in the morning to see how much it is to fix the USB port so that we can update it using Odin but he's obviously not looking to spend too much to repair a 2.5 year old phone. In the worst case scenario that the USB port cannot be repaired, what I want to know is what are my options? Will changing the CSC of the device back to Rogers result in the OTA update appearing for the device (despite the obvious downside of the device having to be factory reset and not being able to do a full, proper backup because no USB port)? Does anyone know if the Rogers (or Eastlink) OTA zip file is available to download like with Nexus/Pixel devices? (I'm doubtful but have to ask. Any other suggestions?
Thanks for reading my lengthy post and thanks in advance for any help that you can provide
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I'm almost certain the only way to flash any firmware to s6 edge or any Samsung device is through Odin. So usb port will be needed.
You can download the firmware but not as a zip to install OTA.
Another thing is you need root to change the CSC. Again which needs usb port so you can flash twrp on to it.
You can pick up usb ports pretty cheap nowadays so maybe just be best to repair it and flash it through Odin.
I love my new S9Plus, but I am getting increasingly frustrated in the number of dropped calls I am having.
It doesn't seem to matter if I have several bars or only one or two - I am dropping calls at least 8 or 9 times a day. Even when I have 4 bars.
TOday at work I had four bars (download speeds of 26MB down on lte) and I dropped two calls while talking to my wife. Problem enough that I dropped the calls but my wife thinks I hung up on her.
I live in the US and am on ATT if that matters. I have used International Variants on my last four phones and never had this call drop problem before. NEVER.
I first wonder if there is something I can do about this? Is this caused by software or hardware in the phone? is there a way to test t his? (it is hard to anticpate when I will drop calls. I have had some calls last over 10 minutes without dropping and other times in the same location - call drop out after 1 minute.
Anyone else having this problem? Your help and input is greatly appreciated.
Am I the only one experiencing dropped calls? Signal Strength seems ok - but while talking calls just drop off - I watched the signal strength meter go away and instead saw a circle with a link thru it - no signal I guess - (I think my call would have dropped had I been on a call) for no apparent reason -
Anyone else having an issue with dropped calls or am I the only one?
I'm also having drop outs on Vodafone UK. Only happens when I've been on the phone for more then 5 mins
I had bad quality in calls, hardly understood what the other person said; changed the sim card, all ok now.
Sent from my SM-G965F using Tapatalk
I have the samsung unlocked version and using Verizon on it, have not dropped any calls yet but it seems very static sounding. I love the phone, and only talk to my wife on the phone, everyone else I just text so not a huge issue with me.
To OP, this used to happen to me on S4/S7 when the phone would switch between LTE/WCDMA when suddenly I would get no network with signal disappearing and dropping calls. A new firmware fixed that issue in one case and in other case had to replace the phone itself. Can you try changing to "GSM only" to see if this is related to VOLTE at all or bands changing between LTS<=>WCDMA?
As for the static in call, it could be due to lack of VoLTE support.
I went to the ATT Store and they mentioned that ATT has been doing someting with enhanced calling stuff - said it might effect me - but I am not sure I get enhanced calling because I am not on a branded phone. I went ahead and got a new sim card thinking maybe that might help. Will see what happens over the next few days.
I do appreciate the comments - hope this is not a phone issue
I'm on T-Mobile and I am experiencing it as well, and no it's not the service as my One plus 5t doesn't drop any calls in the same area, same sim, same service. Even the Wifi was weak.
I did a support call with Samsung and they advised me to return it.. I ordered another one to see if that one is any better... I'm hoping... If not that will go back as well.
Sent from my ONEPLUS A5010 using Tapatalk
I just got my s9 with att today and am in the states. I'm having the same issue. I have also noticed it is super delayed in sending images via text as well.
I have the issues on my s9 on Vodafone UK there is also a post in the s9 forums about it
It's seems to be affecting a few people and it seems global
So let's hope a FW update fixes it and that the update come soon ar I will return the handset
First the finger print sensor issues. Now this!
My one week old s9+ gave me trouble with the fingerprint error that got fixed with the update. But now my device is dropping almost every other call. Short or long it doesn't matter. I could make calls with no drops in the same spot using the same sim card on my s7 edge. Heading to Samsung tomorrow. Not quiet happy! Device is unlocked. Bought directly from Samsung and I live in Bahrain.
cigawet said:
My one week old s9+ gave me trouble with the fingerprint error that got fixed with the update. But now my device is dropping almost every other call. Short or long it doesn't matter. I could make calls with no drops in the same spot using the same sim card on my s7 edge. Heading to Samsung tomorrow. Not quiet happy! Device is unlocked. Bought directly from Samsung and I live in Bahrain.
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Returning mine today one thing I expect a phone todo is make calls. Most other things I can wait to be fixed.
Going back to my oneplus 5t which I actually think is a better phone
Unless you are using an AT&T S9+ (or one running AT&T firmware), you will drop calls on AT&T because they won't let your phone use VoLTE and it will try and drop to HSPA , which is being reduced network wise every day.
Getting the phone replaced with a new one.
I was delayed a couple of days because of work but I went to samsung today and they did extensive system tests that did not show anything more than a simple log that says "call drop due to weak network" which is not the case. However, I asked them to manually check it by making calls and keeping in on speaker and 2 out of 3 calls dropped and they got it recorded on camera. Now I'm waiting for my replacement. Hopefully this was a flaw in the first batch or something as my device was one if the first here in the country. Also I almost missed my 15 days replacement time frame. Otherwise they would've fixed it instead. Pheww what a relief. If you are experiencing this issue run to your closest Samsung service center and get it replaced.
cigawet said:
I was delayed a couple of days because of work but I went to samsung today and they did extensive system tests that did not show anything more than a simple log that says "call drop due to weak network" which is not the case. However, I asked them to manually check it by making calls and keeping in on speaker and 2 out of 3 calls dropped and they got it recorded on camera. Now I'm waiting for my replacement. Hopefully this was a flaw in the first batch or something as my device was one if the first here in the country. Also I almost missed my 15 days replacement time frame. Otherwise they would've fixed it instead. Pheww what a relief. If you are experiencing this issue run to your closest Samsung service center and get it replaced.
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It's crazy. One thing you would think the have perfected over the years is the ability to make phone calls
searley said:
It's crazy. One thing you would think the have perfected over the years is the ability to make phone calls
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Seriously!! What a disappointment after being excited about being one of the first people to own the device. I had 2 serious issues from the day I purchased it. Fingerprint sensor then dropped calls. My replacement device will be ready for pickup on Saturday. If it works perfectly I'm willing to forgive them. If not I'm going to demand my money back ! I did not pay around 1000$ for the device so I can drive to service center 3 times in 13 days and end up using my S7 edge again!
cigawet said:
Seriously!! What a disappointment after being excited about being one of the first people to own the device. I had 2 serious issues from the day I purchased it. Fingerprint sensor then dropped calls. My replacement device will be ready for pickup on Saturday. If it works perfectly I'm willing to forgive them. If not I'm going to demand my money back ! I did not pay around 1000$ for the device so I can drive to service center 3 times in 13 days and end up using my S7 edge again!
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In the UK they offered to allow me to return it for replacement but would take about 20 days to get another handset so I have returned it for refund
I strongly suspect your replacement maybe the same.. I think it's a software issue that will need a FW update
Still I will be getting my cash back have decided to buy a new rifle instead
searley said:
In the UK they offered to allow me to return it for replacement but would take about 20 days to get another handset so I have returned it for refund
I strongly suspect your replacement maybe the same.. I think it's a software issue that will need a FW update
Still I will be getting my cash back have decided to buy a new rifle instead
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20 days!?! That's a long long time. I'd take the money like u did. They promised to give me a new device by Saturday so let's see. Otherwise I will take my money back and hold the purchase. Maybe I'll buy a different device altogether. Which sucks cuz I wanted the s9+ since it was rumored last year! Good luck with the rifle. Don't be shooting no Samsung employees lol
cigawet said:
20 days!?! That's a long long time. I'd take the money like u did. They promised to give me a new device by Saturday so let's see. Otherwise I will take my money back and hold the purchase. Maybe I'll buy a different device altogether. Which sucks cuz I wanted the s9+ since it was rumored last year! Good luck with the rifle. Don't be shooting no Samsung employees lol
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I have a note8 and iPhone x
I played with the s9.. call recording didn't work.. One of the features was missing 'blood pressure measurement' few other bits not right software wise
I will wait a few months see what other flagships come out
Hi Guys!
At spain there is a lot of people with this issue. With different providers, like Vodafone, Orange, etc...
We have sended a message on twitter to call Samsung to update a new modem firmware or something like this:
https://twitter.com/FGPonce/status/976811515461369857
If its important to do a rt to get more visibility and you guys could send something also in english to call samsung to fix this issue all fast as they can.
Apologize about my english !