Auto sync issue - Android Q&A, Help & Troubleshooting

Hello there..
Got the Lenovo A806, and i installed the VIBEUI_V2.0_1501_7.80.1_DEV_A806 ROM and it's Android version 4.4.2 .. yesterday i saw the synce on any account, include Google, is off [with this gray circle and text saying Sync is OFF] and i can only sync it manually by tap, since then i tried many things from online and by trying many phone options for many hours, but the Auto sync is still off and woun't come back..
I did saw many places when they say it's under data usage manu, enabling "Auto sync" option there, but checking thoroughly in my manus i didn't find anything speaking on Sync options, besides SHAREit or SYNCit built in apps which has someoptions but it has nothing to do with, also with many built in apps, theres' this green Security app which is very "control freak" and is all over the place, and it has data usage monitoring thing, so from remembering all the data usage references from the web, along with the fact the Auto Sync stopped from a week ago [So i saw last sync for all accounts was May 28], which is the date i remember i was almost finished all my operator data usage of 3GB, and that Security app gave me a notification and sort of Red Alert about me going to exceeding the limit, so from that i was thinking that it [the Security app] was blocing to auto sync option for reduce data usage or something like that, so i tried to unlock frozen apps and tried to clean it's catch and data from "apps", also playing with the data saver options, same to data "firewall apps", and there's no reset or restore to defaults option, so i think tried everything..
Can someone help please? any ideas why it doesn't Auto Sync any account? include Waze Hotmail an Corporate..
It's very important to me to have it autoSync as for everybody i guess so please someone to help, it will be very much appreciated!
Thanks and have a great day!

Related

[Q] double circular arrows on top display

I have these double circular arrows up top next to the H+. They are not spinning, just setting there. They don't seem to ever go away. Is this using data or what. Not sure what is causing. My phone is rooted with a few things frozen but nothing that has anything to do with syncing.
thanks for any help
It sure seems something is still syncing... You can test what it is by going into Settings » Accounts and disabling individual sync services for any accounts that have them.
Sent from my MB860 using XDA App
No, I only have the Moto Blur default account and there are no setting for that. It has a little lock by it. I don't use it, I use K9 mail program for all my email including google but in my System account there is my Yahoo account that is the default, locked account and a google account, neither of which have any setting at all.
deserthi said:
No, I only have the Moto Blur default account and there are no setting for that. It has a little lock by it. I don't use it, I use K9 mail program for all my email including google but in my System account there is my Yahoo account that is the default, locked account and a google account, neither of which have any setting at all.
Click to expand...
Click to collapse
MotoBlur has sync settings in Settings > Data Manager > Data Delivery
live4nyy said:
MotoBlur has sync settings in Settings > Data Manager > Data Delivery
Click to expand...
Click to collapse
Nope, I tried that and the arrows remain. Also, something strange I think. The arrows stay there even if I turn Airplane Mode on!
Sounds like a silly question, did you reboot?
I rebooted many times. I started removing apps so hopefully I could find it but each time I restarted those sync arrows came back. I also tried freezing every thing I could but no luck so today I unfroze everything and still couldn't get rid of them. Something was always trying to sync. I noticed that my battery life was shorter today so I did a factory data reset and now I am in the process of rooting it again and installing my apps again.
Thanks for all your help and I will be more careful and systematic this time but what I learned is that one needs to be careful about installing apps. Read the reviews first because some programs are memory hogs, some take over your system, etc.
I've only seen that when I started up this new phone.
I shall look for it. I really like my phone. Look at it often.
(Wow, that was nerdy.)
deserthi said:
I rebooted many times. I started removing apps so hopefully I could find it but each time I restarted those sync arrows came back. I also tried freezing every thing I could but no luck so today I unfroze everything and still couldn't get rid of them. Something was always trying to sync. I noticed that my battery life was shorter today so I did a factory data reset and now I am in the process of rooting it again and installing my apps again.
Thanks for all your help and I will be more careful and systematic this time but what I learned is that one needs to be careful about installing apps. Read the reviews first because some programs are memory hogs, some take over your system, etc.
Click to expand...
Click to collapse
Yeah, the Atrix is still relatively new to the dev scene so most mods are going to have side effects. Basically, just be prepared to do some resets and such until something has been labeled "stable". I'm already on my second Atrix because I messed up the lights for the capacitive buttons and something went wrong with charging, it would always say it was charging even when unplugged. The problems even persisted after a factory restore. Luckily I was able to unroot it and bring it in for a new one before my 30 days was up.
When you see the "sync" icon there, you can go to:
Settings > Accounts > tap on an account, say Gmail.
If something is sync-ing, you'll see the sync-ing icon beside the checkbox for contacts/emails/calendar.
I know on mine, when it syncs with my google calendar, it takes a good 2 mins...odd considering i have less than 10 entries. lol.
I got curious why the sync icon was there for a while, so this was where I looked to figure out what was sync-ing.
Download os monitor and look sort by load. See what is taking up the load and that is your rogue syncing app. Likely it is stuck on a google contact that is corrupted (if acore is your issue in os monitor)
i had the same icon on my notification and i froze account sync and calendar sync, it was killing my battery around 10% per hour. the icon went away after a reset and i have no idea what caused it. looking in titanium i saw an app called SyncML 2.2.1 that has a similar icon but i have no idea if its the app thats responsible, still froze it.

How to control sync frequency??

I've searched everywhere and could not find an answer to a very simple question:
How to control frequency of synchronization for Mail/Calendar/Contacts for a Google account ??
For me, they never synchronize by themselves. They sync only by manual request.
Any help is greatly appreciated !
Google accounts are push.... normally instantly, are you not getting your info right away?
Settings/battery and data manager/battery mode
Sent from my DROID X2 using XDA App
Settings/Accounts/
Thank you all for the suggestions but nothing works so far.
When I receive a new email in my Gmail account, it does not sync to the phone automatically. When I go to Settings > Accounts > Google, I see "Sync Contacts/Gmail/Calendar" but the last sync time remains the time I sync'd them manually (currently - yesterday).
Settings > Battery > Battery Mode is Performance.
I'm really desperate, as I cannot use my phone for one of main things I wanted it for.
Please help!
PROBLEM SOLVED !
This forum does not allow me to post URLs yet, so I'm copying the solution here:
Sync was apparently turned off via the Power Control widget! This is a really obtuse and unacceptable situation. The only way to turn this back on is to add the widget back to a screen and click on the round double arrow button so that its enabled. This is not at all obvious and I accidentally turned sync off and then removed the widget because I didn't know what the different buttons did (they aren't labeled). That is a bad widget design (obscure) and the fact that sync can not be re-enabled (or even detected that its been disabled) from the system configuration menus is not reasonable. If sync can be turned on & off it should show up under say the Data Manager as a check mark option, it should most definately not only show up as an unlabeled button on an optional widget.

Gmail sync

Hello
The stock gmail app does not sync. It does not even push. Have to manual refresh to receive mails. Wots the problem?
Sent from my GT-I9100 using XDA App
Settings/Accounts and sync/click on gmail account check that Gmail is ticked.
You prolly have the phone go into power saving mode when the battery drops to 50%.
When it goes into power saving mode, autosync turns off.
If u want autosync most of the time, then change power saving mode to 10%.
Even more funny with mine:
since yesterday 6.30 pm stock email app won´t do anything anymore, not even manual sync. Sync circle stays forever. Worked some minutes before faultless.
Tried to register server newly with my gmail address but green bar stayed forever ........
Clicked "cancel", went back to mail app and mail app told me: "account or password wrong"
It´s now completely dead. Tried to switch off, batt off, clear cache but it is dead .................... Google Gmail app works flawless as well as calendar, docs and all othet google account related apps.
Only thing I dedected: when I look into system - running apps - under Samsung mail app it says "Reboot" ???? (in German NEUstart) ...................
Wonder if anyone has an idea how to solve THIS ?
Am I stupid or what ?
I don´t find the register in the menu where I can SELECTIVELY and ONLY delete the account for the samsung stock email app .......................
Am I blind ?
Just for Info (I´m SOOO stupid)
Open stock mail app, long press on Gmail left upper box, choose "delete".
Then register same account again, voila, it works again ..........
(Found it in a German forum .......................... )
I have probably the same problem, although it could be something different. Teh gmail sync can be turned on under Accounts&Sync menu, but it turns off every time I reboot / turn-off the phone. I am using CM7, but I am not sure if this problem is CM7 related... I have reflashed GAPPS but it didn't help.
am facing the same problem not only my gmail does not sync properly, my whatsapp msgs are coming in really slow. am gonna try to delete the account and sign in again. see if it helps.
In my case deleting account didn't help. It still happens for some reason that the Gmail sync doesn't work and when I go to Accounts & Sync preferences I just see that the Gmail sync dialog box is unchecked. So, then I just check the box and it starts working until it, due to mysterious reasons, stop syncing and I need to repeat the process to start the sync again.
Do you have the battery saving feature enabled and if so check the settings.
Because one of the settings (I don't know which because I disabled the useless thing) disables sync or at least it did on my phone.
bpivk said:
Do you have the battery saving feature enabled and if so check the settings.
Because one of the settings (I don't know which because I disabled the useless thing) disables sync or at least it did on my phone.
Click to expand...
Click to collapse
I have CM7 ROM and I don't use any other special tweaks or settings. The thing is only gmail stops syncing. When I open the sync settings (Accounts & Sync) I often find gmail unchecked, but contacts and everything else syncs just fine. When I set the gmail to sync, everything works until I restart my phone (I have it turned off overnight...).
Hope it described my problems well enough. I have already tried reflashing ROM, GAPPS, deleting my account, cache and all kinds of things I was able to think of. Nothing helped.
I couldn't find such setting. If you mean wi-fi sleep policy I have it set to never. The thing is Gmail sync box is being constantly unchecked whenever I turn off an on again my cell phone...

[Q] Photon stock email and k9 email app not updating

My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.

Question GMAIL

Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
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THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.

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