[Q] Can't download MMS messages - AT&T HTC One (M9)

I'm having a problem with MMS messages. Whenever I try to receive MMS messages I get this error:
Message not downloaded
Generic network failure
I flashed a new version of the ROM I'm running, and confirmed that the APN settings are correct. When I am going from zero text messages this is not a problem. When I restore my 17k text messages, I suddenly cannot receive MMS. Is there something I need to do in order to fix this? I've seen this happen with three different roms so I'm guessing this is an android issue and not something specific.

FYI, I flattened the phone back to stock. Then I installed a custom rom but no restored messages and I can't receive mms messages again.

Can you send?
Sent from my HTC One M9 using Tapatalk

dantegl36 said:
Can you send?
Sent from my HTC One M9 using Tapatalk
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I can send and receive text messages but not MMS messages. If I try to send a picture it fails.

kruuth said:
I can send and receive text messages but not MMS messages. If I try to send a picture it fails.
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I have the same issue, and it's intermittent. What I have found is stopping the mms service from settings, apps, all and restarting fixes it for a bit.

dratsablive said:
I have the same issue, and it's intermittent. What I have found is stopping the mms service from settings, apps, all and restarting fixes it for a bit.
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I think I might have just found a solution to the issue, at least for me. I had Ad Block installed, and when I uninstalled it, MMS was functional again.

Related

Text message issue with 2.1

I receive mesaages just fine, but my messages are stuck 'sending'. this is with handcent and default messaging. Also, i am unable to download pictures that i receive..nor do people get the ones i send...what gives. Had no issues on 1.6
Also, sense i am on the subject, anyway to make handcent look like the default messenger?
Sent from my X10i using XDA App
SMS issue
If you are not receiving it sounds like there is a problem with your phone account, phone your network operator and check that they haven't put a bar on your account (for late payment etc). MMS issue sounds like you don't have the right APN for your network, either use the Sony Ericsson set-up wizard to get the right settings or get your network operator to send them to you.
The5ickne55 said:
I receive mesaages just fine, but my messages are stuck 'sending'. this is with handcent and default messaging.
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I'm hearing ya mate, probably 1 in 10 messages "cannot send" but is ok if i retry sending .
a strange glitch....thought i was on my own here
I had it too. I just restarted the phone and now it's working again. No idea what caused it.

Can send, can't receive MMS messages :(

My phone is not rooted, haven't changed the APN at all, using GoSMS Pro as my texting app of choice......the problem is that I can send, but can't receive any MMS messages. Any idea what I can look for to see if it's a phone setting issue? I have confirmed with AT&T that things are setup up properly...i'm stumped
Gadgetz said:
My phone is not rooted, haven't changed the APN at all, using GoSMS Pro as my texting app of choice......the problem is that I can send, but can't receive any MMS messages. Any idea what I can look for to see if it's a phone setting issue? I have confirmed with AT&T that things are setup up properly...i'm stumped
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Are you getting an error message?
chrischoi said:
Are you getting an error message?
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I can send them just fine, I just can't receive them for some reason. No error message, I just don't get the mms at all.
Have you check the stock app and are you on wifi?
Sent from my SGH-T999 using Tapatalk 2
I usually turn of mobile data when I'm on WiFi and I've realized that you cannot receive them on WiFi (not sure about sending). I had to turn mobile data on, while on WiFi, in order to receive MMS.
APN issue?
ainen said:
I usually turn of mobile data when I'm on WiFi and I've realized that you cannot receive them on WiFi (not sure about sending). I had to turn mobile data on, while on WiFi, in order to receive MMS.
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I learned that when I had my Atrix 2, so thats not the problem....APN is set to the stock settings, have not been messed with at all. Stock messaging app is the same, will send but wont receive mms. I got a call from an AT&T tech in Atlanta today telling me they have rectified the network issue. We tried it again but still no go, he said it sounds like I have a defective device cause everything in my account is set how it should be, no more network issues bit the problem remains. Gonna swap it out this evening.
Sent from my SAMSUNG-SGH-I747 using XDA App

[Q] MMS won't send

I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
M0rtiferrimus said:
I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
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might try going into your setting and unchecking fastboot .. read somewhere that worked for others ... good luck
Nope, that didn't work, either before or after a reboot. Any other suggestions?
Had a similar issue. I don't know if its because I'm still locked and unrooted but I recieved an error code when I would try to send messages. I actually had to get o the phone with Big Red and they had reconnect me to another network connection of some sorts. Weird.
Sent from my HTC6435LVW using xda app-developers app
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
M0rtiferrimus said:
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
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He missed a 'n', he got on the phone with big red. Aka he called Verizon.
Sent from my HTC6435LVW using xda app-developers app
This has been solved. I switched my number in January, and the service had been disabled then. I was able to get into a live chat with a vzw customer support guy, and he was helpful enough not only to fix MMS, but also group messaging on my phone. It took a couple of hours after trying in vain to put a password in over the phone, but contacting Verizon is the only way to fix this. If you have rooted your phone (as I had previously), and you still have that ugly "tampered" or "relocked" message at the top of the bootloader, Verizon's live chat system is probably your best bet. Even if you haven't rooted your phone, live chat may be faster. You can skip the "reboot, reset, ask other employees for help" routine you'll probably go through if you go to a physical location.
I think I have the same problem too..
When I'm sending a group message .. one of or two of the messages wont send

Not receiving MMS

Is anyone else having issues receiving MMS? I get sms just fine, but I am not receiving any MMS. Or if I do receive MMS it is a day after it was sent.
allan1313 said:
Is anyone else having issues receiving MMS? I get sms just fine, but I am not receiving any MMS. Or if I do receive MMS it is a day after it was sent.
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This may not be the same but I've noticed that when I get MMS I will get the notification sound and vibration but nothing will show up in the notification center until a little later(a minute or two).
allan1313 said:
Is anyone else having issues receiving MMS? I get sms just fine, but I am not receiving any MMS. Or if I do receive MMS it is a day after it was sent.
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probably going to need more information, like, are you rooted, did you freeze / delete any bloat? etc.
I am rooted and froze some things. I defrosted the vzw messaging app and that seems to have fixed it.
Sent from my SM-P600 using Tapatalk
Krusej23 said:
This may not be the same but I've noticed that when I get MMS I will get the notification sound and vibration but nothing will show up in the notification center until a little later(a minute or two).
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This isn't an issue. What is happening is your phone is getting the message, so it notifies you, and then it downloads it, therefore taking time, and once its downloaded it notifies you again. My S3 was the same, and I believe my basic phones before were like that too, just the way it works.
Make sure you're not on wifi. Verizon phones can't send or receive MMS over wifi, only on the mobile network.
postal302 said:
Make sure you're not on wifi. Verizon phones can't send or receive MMS over wifi, only on the mobile network.
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While at home and on WiFi my phone has no problems sending pictures over to my girlfriend's phone..
Also I have the VZW Messaging app frozen, along with everything else with Verizon in its name so don't think that's the issue either.
- Tapatalked from the G3

Mms trouble on AT&T?

I've owned the international version of the z5c since it was released. I use it on AT&T in the U.S. For the last few weeks I have not been able to send or receive MMS picture messages. When I try to send one, I just get a red error that says something like "could not send. Touch to retry." If I touch to retry, I get the same message again.
When I receive an mms, instead of automatically loading the picture, I get a box that says "touch to download" but then I just get an error message if I touch to download.
Until several weeks ago, both sending and receiving worked fine.
I'm not aware of having made any changes that might've broken something.
Any ideas? Anybody else on AT&T experiencing similar issues?
Sent from my E5823 using Tapatalk
No issues here, using nxtgenphone APN and Textra with MMS carrier limit = 1MB, MMS Behavior = Legacy.
cschmitt said:
No issues here, using nxtgenphone APN and Textra with MMS carrier limit = 1MB, MMS Behavior = Legacy.
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Thanks. I'm using Google messenger. Maybe I'll try a different app.
I've tried both "phone" and "nxtgenphone" apns and both do the same thing.
Sent from my E5823 using Tapatalk
Update: I did a factory reset and mms are working now with the stock Sony messaging app. I'll use that for a few days to make sure it's still working and then switch back to Google messenger.
Sent from my E5823 using Tapatalk

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