I have Moto E XT1022 obviously. I have recently started facing an issue on my phone. I have 2 SIMS. First one is Vodafone and second one is Aircel. Vodafone is in SIM slot 1 and Aircel in SIM slot 2. After some time of usage, I lose the data option for Vodafone in the settings. There is only option to enable data for Aircel. Also, in the messaging application, the SIM1 is greyed out. I still have full signals on SIM1 and I can make and receive calls from SIM1 as well. But when I hang up, the dialer screen shows "No SIM or SIM error" at the top.
This problem occurs in ALL ROMs including custom and stock ROMs. Once data option for SIM1 is gone, I can still use 3rd party apps to enable/disable data on SIM1 but still there is no option for it in the settings. This problem can only be fixed by rebooting the phone but the option again vanishes after few minutes of usage even on a clean ROM where I have no app installed. What might be the problem?
Both my SIMS are on roaming and I have enabled data roaming on both SIMS.
See if the problem persists when you interchange the sims.
i.e. Aircel as sim1 and Vodafone as sim2.
nilanko said:
I have Moto E XT1022 obviously. I have recently started facing an issue on my phone. I have 2 SIMS. First one is Vodafone and second one is Aircel. Vodafone is in SIM slot 1 and Aircel in SIM slot 2. After some time of usage, I lose the data option for Vodafone in the settings. There is only option to enable data for Aircel. Also, in the messaging application, the SIM1 is greyed out. I still have full signals on SIM1 and I can make and receive calls from SIM1 as well. But when I hang up, the dialer screen shows "No SIM or SIM error" at the top.
This problem occurs in ALL ROMs including custom and stock ROMs. Once data option for SIM1 is gone, I can still use 3rd party apps to enable/disable data on SIM1 but still there is no option for it in the settings. This problem can only be fixed by rebooting the phone but the option again vanishes after few minutes of usage even on a clean ROM where I have no app installed. What might be the problem?
Both my SIMS are on roaming and I have enabled data roaming on both SIMS.
Click to expand...
Click to collapse
I am getting the same error too. This is so much irritating.
vikphogat said:
I am getting the same error too. This is so much irritating.
Click to expand...
Click to collapse
What might b the problem? Its on all ROMS
nilanko said:
What might b the problem? Its on all ROMS
Click to expand...
Click to collapse
maybe some glitch in cm12.1 builds. Many a times i lost incoming and outgoing voice in calls. it gets resolved after reboot.
vikphogat said:
maybe some glitch in cm12.1 builds. Many a times i lost incoming and outgoing voice in calls. it gets resolved after reboot.
Click to expand...
Click to collapse
Thing is that this problem is there in stock motorola 5.1 ROM too. I didn't use to face this before on CM. I don't know when it started. By the way, are any of your SIMs on roaming? As far as I remember, this problem started after I moved out of New Delhi and now I'm on my holidays and both my SIMs are on roaming. This problem started after that only.
nilanko said:
Thing is that this problem is there in stock motorola 5.1 ROM too. I didn't use to face this before on CM. I don't know when it started. By the way, are any of your SIMs on roaming? As far as I remember, this problem started after I moved out of New Delhi and now I'm on my holidays and both my SIMs are on roaming. This problem started after that only.
Click to expand...
Click to collapse
yeah, i have one sim in roaming. I am in New Delhi too this time. But i get this error on local sim too.
vikphogat said:
yeah, i have one sim in roaming. I am in New Delhi too this time. But i get this error on local sim too.
Click to expand...
Click to collapse
Means the data option vanishes right? Either this is a SIM problem..I mean the SIM card itself has that problem or this is related to roaming thing. Can you take the SIM on roaming out and test the phone for a few hours and check to see if this error occurs?
I also facing the same problem .. When ever i pick up incoming call it do not detect the sim on which call came .it just shows no sim card / sim error..
Sent from my XT1022 using XDA Free mobile app
I'm using moto g2. I'm also getting the same issue..."no sim or sim error"its really irritating .I'm missing my calls . hw can I fix it???? Plssss suggest the needful measures at the earliest.
Related
I've noticed from time to time that a small popup saying it is refreshing sim data and have dismissed it as normal, however tonight I was at a friends with hit and miss service. There I noticed my phone would turn on without reason however as I was working on it I noticed the popup show up very frequently. I believe it is every time it picks up service it will refresh.
My question is, is there a way to prevent it from waking up or even better to not refresh as the sim is sure not to change.
Thanks in advance
Sent from my GT-I9100 using XDA App
I should also ask if anyone else gets this. I have been searching around and it does not seem to come up much. When it does people mention that they never get this.
I now wonder if its a bad sim or outdated.
Most likely a faulty/old sim card, try seeing if your sim is inserted correctly. If it's still doing it, i suggest you replace your sim. I only saw one user reporting the same problem on this forum.
I've seen this a couple times this week, having never had it happen before. I haven't flashed any new ROMs or installed any apps, so I'd guess it's either a SIM card or signal strength issue.
brianmay27 said:
I've noticed from time to time that a small popup saying it is refreshing sim data and have dismissed it as normal, however tonight I was at a friends with hit and miss service. There I noticed my phone would turn on without reason however as I was working on it I noticed the popup show up very frequently. I believe it is every time it picks up service it will refresh.
My question is, is there a way to prevent it from waking up or even better to not refresh as the sim is sure not to change.
Thanks in advance
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
if you found any answer about this problem say to me also.
Thanks
Alright I went ahead and just requested a new SIM. Im going to head up to a place where I was last night where this happened the most and will report back if that solved it.
Fingers crossed
same problem here
I have the same problem,but what's intresting is that i recently switched carriers and when i was using the previous carrier i did not have this pop up.
And the sim card i was using was brand new,my current operator gave me this new sim,so maybe sim card is not the problem
Btw i am seeing a slight decrease in battery life since the screen wakes up on every pop up
Hmm That's odd, I can say that getting a new sim has solved the problem completely for me and I no longer have this problem.
refreshing sim data
I am also getting this message and waking up the screen frequently... mine is a new sim of vodafone (india) taken around 10 months ago.. i need to try replacing with a new sim
I too face same issue with Vodafone in Hyderabad, India.
I tried to replace SIM 3 times, but still facing same issue..
I got my sim replaced yesterday but the problem never got solved.
The SIM DATA REFRESHING is only when I am on 3g. When I force the phone to work on 2g it is fine.
Also, when in 3G it shows roaming as well (sometimes)
Anyone got any solution.
Are you a Vodafone subscriber
ajayashish said:
I got my sim replaced yesterday but the problem never got solved.
The SIM DATA REFRESHING is only when I am on 3g. When I force the phone to work on 2g it is fine.
Also, when in 3G it shows roaming as well (sometimes)
Anyone got any solution.
Click to expand...
Click to collapse
Hi ajay,
I am facing the same issue. But most of the comments around web (in india) are using vodafone, including me.
And now it seems is a vodafone problem.
this can fix it
azzaxp said:
Hi ajay,
I am facing the same issue. But most of the comments around web (in india) are using vodafone, including me.
And now it seems is a vodafone problem.
Click to expand...
Click to collapse
Set network mode to GSM only - its Auto by default (Settings -> More Settings -> Mobile Networks -> Network Mode). Will get rid of "Refreshing SIM data" message.
Same is happening to me
I am using a Vodafone sim Since 4 years and never faced this issue. Now when i have taken a GNote2 I am not able to use the Data services continuously the phone chucks the 3G data H+ connection and immediatly i see a message stating "Refreshing Sim Data" This happens almost twice in a minute.
Some one please help me. What do you think will help me really?
This has become a major problem when carrying such a smart device in hand but without internet.
I have an i535 and have had this issue since the jelly bean update. It kicks me off while browsing net, YouTube, playing apps or phone calls. Not sure what the cause is and Verizon tech couldn't help fix it. Anyone please help.
Install executioner 3.0 and kor kernel 2.0 no more refreshing sim data
Sent from my SCH-I535 using xda premium
harikrishnar said:
Set network mode to GSM only - its Auto by default (Settings -> More Settings -> Mobile Networks -> Network Mode). Will get rid of "Refreshing SIM data" message.
Click to expand...
Click to collapse
I have had the same issue as y'all since the jelly bean update. I took a look at my network settings and found that my galaxy s3 was set to global by default. Since I have Verizon I changed mine to "LTE / CDMA". We'll see if this resolves my issue.
Hi !
Recently I bought this LG but I have this problem:
I put my sim on it and can use LTE , download stuff , facebook, whatsapp and everything connected w / internet , but I can not make or receive phone calls or sms . When I dial a number that says " network number not avaible ."
I've tried with another simcard and moved to Cm11 and CM12 but without effect.
Can anyone help ? :crying:
Sorry for the bad english
You can't make or receive calls when only LTE is enabled. LTE frequency doesn't support calls. You should try dialing *#*#4636#*#* and then select the first one. Scroll down a bit and then select the network type: LTE/GSM/WCDMA. I have this selected and everytime someone calls, phone automatically switches from LTE to WCDMA/3G. After the call it turns automatically back to LTE.
kultz said:
You can't make or receive calls when only LTE is enabled. LTE frequency doesn't support calls. You should try dialing *#*#4636#*#* and then select the first one. Scroll down a bit and then select the network type: LTE/GSM/WCDMA. I have this selected and everytime someone calls, phone automatically switches from LTE to WCDMA/3G. After the call it turns automatically back to LTE.
Click to expand...
Click to collapse
The problem is that I already have on WCDMA / 3G waited for the update to the lollipop but remains the same. Any idea?
I'm really sad cuz I have a phone that does everything but phonecalls
sammywtf said:
I'm really sad cuz I have a phone that does everything but phonecalls
Click to expand...
Click to collapse
Where did you get the SIM from?
Were you ever able to do calls with that SIM in any other phone?
Maybe it is a data only SIM, like sold for tablets or laptops.
I would try it with a different SIM card.
Zaaap72 said:
Where did you get the SIM from?
Were you ever able to do calls with that SIM in any other phone?
Maybe it is a data only SIM, like sold for tablets or laptops.
I would try it with a different SIM card.
Click to expand...
Click to collapse
Nope, I never could text or make phone calls,and the problem isn't the SIM because right now it's in other phone and works fine.
Same problem with mine, 3G/2G data is working fine but the phone won't let me do a call ("no network" available). This happened on the kitkat rom, and since that I upgraded to the official Lollipop rom (through OTA) bu the problem remain the same...
The strange thing is that the phone just came from repair (the touch screen stopped to work without no reason... ), hoppefully it was under waranty... but now the waranty is over so I don't know what to do except maybe putting this phone on a trash, but it would be a such waste...
If anyone have an idea about the problem, it is hightly welcomed!
When I receive a call my phone fails to auto switch to 3g(4g is only for data). Is there any way to force it to switch to 2g instead of 3g? My phone is elephone p9000
is VoLTE available?
chtsarts said:
When I receive a call my phone fails to auto switch to 3g(4g is only for data). Is there any way to force it to switch to 2g instead of 3g? My phone is elephone p9000
Click to expand...
Click to collapse
No one can make calls through the 4G network unless your operator have implemented Voice over LTE (volte). It is normal for your phone to switch to 3G when you want to make a call. This is not an issue of that phone.
Also let me add that the phone will connect automatically to the network with the strongest signal when you trying to make a call, there are a few apps which allow you to select the desired network manually, but you will have to change it back every time.
Hope that I was helpfull
I know that but the problem is that it doesn't auto switch to 3g
I can't receive any calls either when i am on 4G.
When people are trying to call me, it goes straight to voice mail.
Pretty sure this is a phone related issue as this issue has been mentioned a couple of times.
I hope this can be fixed asap
Try using slot 2 for SIM card, the one prepared only for SIM, not in double slot for SIM and SD card, and then enable 4g and try to call your phone, this works for me.
Elephone P9000
Jaglicic said:
Try using slot 2 for SIM card, the one prepared only for SIM, not in double slot for SIM and SD card, and then enable 4g and try to call your phone, this works for me.
Elephone P9000
Click to expand...
Click to collapse
My 4g works perfectly but I can't receive calls when I have 4g
chtsarts said:
My 4g works perfectly but I can't receive calls when I have 4g
Click to expand...
Click to collapse
I know that, but I had the same problem, and I only changed SIM card slot, that's what I'm talking about
Elephone P9000
Jaglicic said:
I know that, but I had the same problem, and I only changed SIM card slot, that's what I'm talking about
Elephone P9000
Click to expand...
Click to collapse
Well I use slot 2 for my sim. Thanks anyway
But not sd
Jaglicic said:
Try using slot 2 for SIM card, the one prepared only for SIM, not in double slot for SIM and SD card, and then enable 4g and try to call your phone, this works for me.
Elephone P9000
Click to expand...
Click to collapse
Mine is already in slot 2. My SD card is in slot 1
Anscience said:
Mine is already in slot 2. My SD card is in slot 1
Click to expand...
Click to collapse
chtsarts said:
Well I use slot 2 for my sim. Thanks anyway
But not sd
Click to expand...
Click to collapse
Yea. my bad I was testing it with 4g enabled, but the connection was in that moment on 3g and it worked, every time I catch 4g it wont receive calls.
Use the folowing in phone dial:
*#*#3646633#*#*
You are in engineer mode now. Turn off the 4G and leave only 2G and 3G (auto). I hope the ELE fix this bug soon ... ... ...
Network Selecting --> set to GSM/WCDMA(auto).
artinpet said:
Use the folowing in phone dial:
*#*#3646633#*#*
You are in engineer mode now. Turn off the 4G and leave only 2G and 3G (auto). I hope the ELE fix this bug soon ... ... ...
Network Selecting --> set to GSM/WCDMA(auto).
Click to expand...
Click to collapse
I know that but I want to have 4g
I fixed this issue today, went to local operator and they fix it by flashing SIM card, didn't know that is possible but now the phone is able to switch to 3g on incoming calls ???
Elephone P9000
Jaglicic said:
I fixed this issue today, went to local operator and they fix it by flashing SIM card, didn't know that is possible but now the phone is able to switch to 3g on incoming calls
Elephone P9000
Click to expand...
Click to collapse
Good news. I 'm check it tomorrow with local operator ...
In Italy switch 4g/3g works fine on stock ROM.
Sent from my P9000 using XDA Free mobile app
Solution for call drop in 4G.
Go to "Developer Options" and put to ON the "Use legacy DHCO client"
antonis1704 said:
Solution for call drop in 4G.
Go to "Developer Options" and put to ON the "Use legacy DHCO client"
Click to expand...
Click to collapse
I try your solution, but not working for me ...
artinpet said:
I try your solution, but not working for me ...
Click to expand...
Click to collapse
I use Eragon Rom and most of the time it's working for me. But sometimes it doesn't work. I don't know what's the problem or what I have to do, that it works everytime.
P.S. I didn't try the solution with DHCO.
Doesn't 3 use 4g for what they call HD calling?
type on dialer *#*#4636#*#* phone information scroll down to prefered network type and switch to lte/gsm/cdma (prl)
Suddenly since yesterday, my calling function of my JIO sim is not working in my phone. Same sim works perfectly in other phone. Other jio sim does not work in my phone. Other operators sim is working in my phone. Any help ?
Also, internet and SMS are working fine. If someone else tries to call me, he gets notification that my phone is switched off.
In JIO sim, menu to change network preference is also jot appearing
rrathi99 said:
Also, internet and SMS are working fine. If someone else tries to call me, he gets notification that my phone is switched off.
In JIO sim, menu to change network preference is also jot appearing
Click to expand...
Click to collapse
Change your SIM..this happens all of a sudden sim stops working in one Phone but works in other Phone.
I am having issue when calling from sim1.. During on call with sim 1... if tried calling on sim2 it says network not available and vice versa
kryolyt said:
I am having issue when calling from sim1.. During on call with sim 1... if tried calling on sim2 it says network not available and vice versa
Click to expand...
Click to collapse
Can you please be more specific with your problem?
FSadino said:
Can you please be more specific with your problem?
Click to expand...
Click to collapse
So I have dual sim... Sim1 has jio and sim2 has airtel. Now when I am on a call on sim1 anybody who calls on sim2 gets network not reachable issue but the signal shows full on my status bar. This only happens when I am on call with either of the sim and the other sim becomes unreachable
kryolyt said:
So I have dual sim... Sim1 has jio and sim2 has airtel. Now when I am on a call on sim1 anybody who calls on sim2 gets network not reachable issue but the signal shows full on my status bar. This only happens when I am on call with either of the sim and the other sim becomes unreachable
Click to expand...
Click to collapse
Also this isn't a sim issue I tried it with another handset and it works fine there
I believe that happens because, when you answer a call with one sim, the other gets automatically disabled until you finish your call. Best you can do is to redirect calls from one sim to another so that people who call you will know that you are busy talking to other person.
FSadino said:
I believe that happens because, when you answer a call with one sim, the other gets automatically disabled until you finish your call. Best you can do is to redirect calls from one sim to another so that people who call you will know that you are busy talking to other person.
Click to expand...
Click to collapse
There is this workaround But is this a device issue? Have you faced It too?
kryolyt said:
There is this workaround But is this a device issue? Have you faced It too?
Click to expand...
Click to collapse
No, but I did a little research and read that it is not possible to use both cards simultaneously. The same is true with the 4g network.