S6 edge won't turned on !!! purple led - Galaxy S6 Edge Q&A, Help & Troubleshooting

Suddenly the s6 edge won't turned on while the notification led flashing purple color. Tried pressing power and volume nothing happened? even I tried all 4 buttons

Still trying since yesterday and nothing happened
This is going to be last Samsung phone I will buy
Didn't experience these issues with HTC, LG and others in the last 5 years.

Did you find a fix for this I am having the same problem?

needtofixmyphone said:
Did you find a fix for this I am having the same problem?
Click to expand...
Click to collapse
Try vol down and power. For 20 seconds

Related

Samsung galaxy S3 won't turn on

Hello!
So today my phone had 4% left on battery, I switched it on to show my friend a photo and suddenly the screen turned into so many different colors and just stuck there. I took the battery out and turned it back on, tried to turn it on with no results at all, not even the looping samsung galaxy SIII screen! I thought it was the battery so I put it on charge, but nothing shows; no red LED nor battery screen. I took my battery out for 10 minutes, turned it back in and tried to charge it again, also nothing. I used a different charger, also nothing!
My phone is rooted with the newest CM 11, Kitkat.
Anyone has an clue what just happened? What was that colorful screen?
I would really appreciate some help, thanks!
natali_ay said:
Hello!
So today my phone had 4% left on battery, I switched it on to show my friend a photo and suddenly the screen turned into so many different colors and just stuck there. I took the battery out and turned it back on, tried to turn it on with no results at all, not even the looping samsung galaxy SIII screen! I thought it was the battery so I put it on charge, but nothing shows; no red LED nor battery screen. I took my battery out for 10 minutes, turned it back in and tried to charge it again, also nothing. I used a different charger, also nothing!
My phone is rooted with the newest CM 11, Kitkat.
Anyone has an clue what just happened? What was that colorful screen?
I would really appreciate some help, thanks!
Click to expand...
Click to collapse
You mean it do not show the Samsung Galaxy s3 screen?
JohnSmit268 said:
You mean it do not show the Samsung Galaxy s3 screen?
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Click to collapse
Yep, it shows nothing at all, just a black screen, no lights no nothing
natali_ay said:
Yep, it shows nothing at all, just a black screen, no lights no nothing
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Click to collapse
We have 2 things here:
1. The phone turns on but no screen.
2. The phone don't turn on.
If it is No.1 then you can boot into download mode and flash stock it is hard but possible. Try holding power+home+volume down for 5-8 seconds and then press the volume up key(try volume down to not sure about this one)and then connect the phone to your PC and see if odin recognize and then flash stock and if you are lucky it will get fixed. I got such a problem with my friend's phone and fixed it this way. If it turns on and stock didn't help and if it won't turn on the only way I recommend is to give your phone to a Samsung service center.
JohnSmit268 said:
We have 2 things here:
1. The phone turns on but no screen.
2. The phone don't turn on.
If it is No.1 then you can boot into download mode and flash stock it is hard but possible. Try holding power+home+volume down for 5-8 seconds and then press the volume up key(try volume down to not sure about this one)and then connect the phone to your PC and see if odin recognize and then flash stock and if you are lucky it will get fixed. I got such a problem with my friend's phone and fixed it this way. If it turns on and stock didn't help and if it won't turn on the only way I recommend is to give your phone to a Samsung service center.
Click to expand...
Click to collapse
Guess I'm sending it to repair, the method didn't work, Odin didn't recognize it
Thanks anyway!

Z2 Died, it wont turn on

Hello guys,
I'm new to xda.
My Z2 wont turn on, it wont charge and the LED doesn't light up.
NewToAndroid.1 said:
Hello guys,
I'm new to xda.
My Z2 wont turn on, it wont charge and the LED doesn't light up.
Click to expand...
Click to collapse
press power and Vol up at the same time - the device will vibrate three times.
Then press Power and turn device on (or charge it)
HTH
NewToAndroid.1 said:
Hello guys,
I'm new to xda.
My Z2 wont turn on, it wont charge and the LED doesn't light up.
Click to expand...
Click to collapse
Same thing happened to me 2 days ago. I cant even get it to boot into recovery its a hard brick atm.
The good old fashioned pressing the red button doesnt work either. The power and holding vol boots to recovery but if phone is dead its dead.
A quick google seems to prove that this is very common with the Sony phones, just a sudden death.
A|ex said:
Same thing happened to me 2 days ago. I cant even get it to boot into recovery its a hard brick atm.
The good old fashioned pressing the red button doesnt work either. The power and holding vol boots to recovery but if phone is dead its dead.
A quick google seems to prove that this is very common with the Sony phones, just a sudden death.
Click to expand...
Click to collapse
its not as common as it seems, get a couple rubber bands and put it holding the power and volume up, keep the phone in your pocket(i am very serious, dont leave it repeatedly resetting) and remove the bands after your phone vibrates 3 times, if it doesnt at all then your phone may have randomly just died but as said, not as common as it seems

Moto z problem

Ok so my moto z quit working out of no where.
Screen went black with the occasional flash of a light and random vibrations. Tried holding power button...nothing also tried holding the vol down button and pwr.......nothing help please verizon said they wouldn't do anything only had the phone for a couple months
Thanks
helpitsbroke said:
Ok so my moto z quit working out of no where.
Screen went black with the occasional flash of a light and random vibrations. Tried holding power button...nothing also tried holding the vol down button and pwr.......nothing help please verizon said they wouldn't do anything only had the phone for a couple months
Thanks
Click to expand...
Click to collapse
What do you do to your phone? Does it fell down or stuff loke that? Why Verizon's doesn't respond about the warranty? And finally there are a lot of problems with this phone and its software.
You can see here https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/Moto_Z_Force/page/9/thread-id/1249
Regards

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
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Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
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Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

S6 won't boot - black screen, blue light!

Hey !
My Galaxy S6 is in a bootloop! 2 days ago it suddenly turned off and it always crashed when I turned it back on. I flashed stock 6.0/7.0 and nothing worked and now there is just a black screen and a blue LED, like it stucks at booting up. It cant be a display problem because I never dropped my S6. Nothing works! Not even Recovery/Download mode. Please help me guys
I have the same issue. Phone boots up, with a black screen. I can hear notifications in the background. I suspect that my wife did an OTA update. Phone was rooted.
halloo13 said:
Hey !
My Galaxy S6 is in a bootloop! 2 days ago it suddenly turned off and it always crashed when I turned it back on. I flashed stock 6.0/7.0 and nothing worked and now there is just a black screen and a blue LED, like it stucks at booting up. It cant be a display problem because I never dropped my S6. Nothing works! Not even Recovery/Download mode. Please help me guys
Click to expand...
Click to collapse
Hold ONLY vol down and power for 20 seconds. Anything happen?

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