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Hello all,
I have an odd problem, I can only get 4G signal on Verizon when I go into the phone info app and select LTE only. When I do this I can easily get 20 mbps download, but I can't get texts and calls. Does anyone know how to force LTE without disabling everything else?
Thanks!
change to LTE/CDMA/EvDo?
alekm said:
change to LTE/CDMA/EvDo?
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Click to collapse
Already set...
bageloid said:
Hello all,
I have an odd problem, I can only get 4G signal on Verizon when I go into the phone info app and select LTE only. When I do this I can easily get 20 mbps download, but I can't get texts and calls. Does anyone know how to force LTE without disabling everything else?
Thanks!
Click to expand...
Click to collapse
Isn't the voice+data over 4G feature one that is dependent on the tower one is on at the time? Just guessing as to the cause.
neyenlives said:
Isn't the voice+data over 4G feature one that is dependent on the tower one is on at the time? Just guessing as to the cause.
Click to expand...
Click to collapse
I have had this issue across NYC, it's not a tower issue as my charge gets 4g just fine using the same SIM.
Maybe my phone isn't reading the LTE signal strength properly?
I had this same exact issue before. I couldn't make/receive calls, send texts, but I could receive texts and my 4G data worked. I tried a factory reset and tried odining back to stock, but it still did not fix it. I then connected to a wifi network, then turned wifi off and everything started working again. I know this doesn't make much sense, but it worked for me and it's worth a shot!
shasha1334 said:
I had this same exact issue before. I couldn't make/receive calls, send texts, but I could receive texts and my 4G data worked. I tried a factory reset and tried odining back to stock, but it still did not fix it. I then connected to a wifi network, then turned wifi off and everything started working again. I know this doesn't make much sense, but it worked for me and it's worth a shot!
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Click to collapse
No such luck, thanks though.
My Galaxy S2 is on the stable release of CM9. Randomly today I looked at it to check some notifications, and found I had no data. This persists no matter where I am or what the signal is at. I can have maximum bars and text/call but data isn't working at all. I have data on under networks and don't understand why this is suddenly happening. Any thoughts?
do you have the correct APNs?
bubuty said:
do you have the correct APNs?
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Click to collapse
Not sure what APNs are in all honesty. I have been on stable CM9 since its release day and have never had a problem until today. Tried a reflashing of the rom, a new kernel, and another new rom. Still nothing and I'm back on CM9 again now with no data. Do you think these APNs are the issue?
Just read up on APNs controlling your mobile data a bit. I think I have a basic understanding of it. How can I check if my APN is wrong and if it is how do I fix it?
Chaos Reaper said:
My Galaxy S2 is on the stable release of CM9. Randomly today I looked at it to check some notifications, and found I had no data. This persists no matter where I am or what the signal is at. I can have maximum bars and text/call but data isn't working at all. I have data on under networks and don't understand why this is suddenly happening. Any thoughts?
Click to expand...
Click to collapse
Where you at? My wife and I both lost data tonight in southern California. Odds are ATT is doing something with their network in certain areas. I didn't notice it until I tried sending a picture message. Then the wife came home complaining her data wasn't working. Same deal, full signal. So yeah, probably not a problem with your phone, but the network itself.
CallMeAria said:
Where you at? My wife and I both lost data tonight in southern California. Odds are ATT is doing something with their network in certain areas. I didn't notice it until I tried sending a picture message. Then the wife came home complaining her data wasn't working. Same deal, full signal. So yeah, probably not a problem with your phone, but the network itself.
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Click to collapse
Southern California. I'm in Riverside. I really hope this is what it is! I can't afford a new phone, though that galaxy S3 looks delicious. :3
CallMeAria said:
Where you at? My wife and I both lost data tonight in southern California. Odds are ATT is doing something with their network in certain areas. I didn't notice it until I tried sending a picture message. Then the wife came home complaining her data wasn't working. Same deal, full signal. So yeah, probably not a problem with your phone, but the network itself.
Click to expand...
Click to collapse
i'm having a very similar issue. my gs2 was functioning until approximately 8pm. i was actually just eating dinner and realized that i couldn't connect to anything. i'm able to receive phone calls, text messages, utilize the net using my wifi, but can't receive mms or connect to the net by 3g/hsdpa. as far as i know i haven't made any changes to my apn but i did check and they appear to be correct. i tried rebooting my phone, setting it on airplane and off, and still no success. not sure if it matters but i'm running task's aokp version 7.3.2012 but i haven't reflashed or added new mods/apps in several weeks. also i'm in los angeles. at this point, i'm holding off on reflashing my phone and hoping it's just the network.
I had a similar problem witcm i finally flash jb the super nexus double checked my apns an poof i had data again. If you want to know where to find your apns look under your wireless settings choose mobile networks then access point names make sure you have att there or whatever carrier yiu are using
Sent from my Touchpad using xda premium
Chaos Reaper said:
Southern California. I'm in Riverside. I really hope this is what it is! I can't afford a new phone, though that galaxy S3 looks delicious. :3
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honestly i would rather not buy a new phone but this would be an incredible excuse to get the gs3, lol
ender127 said:
i'm having a very similar issue. my gs2 was functioning until approximately 8pm. i was actually just eating dinner and realized that i couldn't connect to anything. i'm able to receive phone calls, text messages, utilize the net using my wifi, but can't receive mms or connect to the net by 3g/hsdpa. as far as i know i haven't made any changes to my apn but i did check and they appear to be correct. i tried rebooting my phone, setting it on airplane and off, and still no success. not sure if it matters but i'm running task's aokp version 7.3.2012 but i haven't reflashed or added new mods/apps in several weeks. also i'm in los angeles. at this point, i'm holding off on reflashing my phone and hoping it's just the network.
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It's looking like the evidence is pointing here. Let me try talking with ATT. Will report back.
Just talked to them! There is an outage in our area fellas. Nothing to worry about
Chaos Reaper said:
It's looking like the evidence is pointing here. Let me try talking with ATT. Will report back.
Just talked to them! There is an outage in our area fellas. Nothing to worry about
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Click to collapse
you're awesome, thank you =D
ender127 said:
you're awesome, thank you =D
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Click to collapse
You're welcome! Thank you for helping me stifle my worries!
Your welcome
Sent from my Touchpad using xda premium
Glad it's just the network being down. But, as for APNs: (this is for task's aokp, but the process will be extremely similar on other ROMs)
System settings
More (dependent upon ROM)
Mobile networks
Access Point Names (APNs)
There is a thread dedicated to the "correct" APNs somewhere around here. Could give those a try and see if they help you out in low signal/slow areas.
Clay
Team Pirate
Sent from my PINK SGH-I777
clay101eve said:
Glad it's just the network being down. But, as for APNs: (this is for task's aokp, but the process will be extremely similar on other ROMs)
System settings
More (dependent upon ROM)
Mobile networks
Access Point Names (APNs)
There is a thread dedicated to the "correct" APNs somewhere around here. Could give those a try and see if they help you out in low signal/slow areas.
Clay
Team Pirate
Sent from my PINK SGH-I777
Click to expand...
Click to collapse
I've had the same issue. Although I'm in Australia and im on the Virgin network my SG2 data connection ability is not working.
However i only just recently upgraded it to the 4.1.2 JB using the link from this site.
Has anyone had this problem?
I tried the first time without rooting my phone and it Did't work. So i factory reset the phone to 4.0.3 ICS and everything was okay.
I then rooted the phone and used the link XDA provides, followed the instructions to the T and updated the phone to 4.1.2 JB but not my Data connection isn't working. Can anyone help?
So my HTC EVO 4G LTE has been treating me very nicely.. great battery life and CM10 is smooth as ever.. the kernel I have is great and I get a 2.0 GHz overclock without problems. The weirdest issue has been haunting me lately. On CyanogenMod 10, I am unable to use the 4G LTE service that is located on a tower about 150 feet away from me at this moment. The issue is that while the phone connects to the service and I can call and text, for some reason data never works. I get 4 bars that I could only get from this tower, and looking in the phone information section of *#*#4636#*#*, I see that the tower shows up as LTE. Now it used to be that on Sense, I could turn on airplane mode, wait about a minute, and then connect to 4G LTE.. but now not even airplane mode can get me connected to it. There should be no reason that the phone can't connect to the tower because the signal, when connected, is very very strong. Does anyone know of any potential fixes for this issue? It's been haunting me that I'm located here in Dallas with a 4G LTE phone on Sprint next to a known working 4G LTE tower and people around me with Samsung Galaxy S3s and other 4G LTE phones are connected but I can't. Thanks for your help in advance.
By the way, I did search the forums and surprisingly no one has an issue similar to this in any of the topics that I checked.
Bump.
Bump.
Did you post the issue in decks thread? That's where I would post, if that's the ROM you're on.
from my flying AOKP'd Evo LTE and xda premium
Have you updated your radio's? Are you s- on? What hboot if so?
The newest OTA was supposed to help with lte. It had new radios for it.
Sent from my Nexus S 4G using xda app-developers app
NaterTots said:
Have you updated your radio's? Are you s- on? What hboot if so?
The newest OTA was supposed to help with lte. It had new radios for it.
Sent from my Nexus S 4G using xda app-developers app
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Click to collapse
I installed the new radio from the OTA onto my phone and I thought it'd fix the problems but the problem was only temporarily fixed when I reflashed CM10. 4G LTE worked for a few hours.. but then after I went into a building, the signal dropped to 1 bar, turned on 3g, and call quality became utter crap.
I would post in deck's thread but I'm not sure the issue is specific to CM10.. I used a sense rom and for the first few hours of use it worked great and I would get strong LTE signal.. but after that I seemed to again be able to connect to the tower that's transmitting 4G LTE and in the network settings it would show up as LTE, but no data connection could be established.
grizzlywan said:
I installed the new radio from the OTA onto my phone and I thought it'd fix the problems but the problem was only temporarily fixed when I reflashed CM10. 4G LTE worked for a few hours.. but then after I went into a building, the signal dropped to 1 bar, turned on 3g, and call quality became utter crap.
I would post in deck's thread but I'm not sure the issue is specific to CM10.. I used a sense rom and for the first few hours of use it worked great and I would get strong LTE signal.. but after that I seemed to again be able to connect to the tower that's transmitting 4G LTE and in the network settings it would show up as LTE, but no data connection could be established.
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May sound simple, but did u do a full wipe between roms? Factory reset? I know after going s-off I had to call sprint so they could send me an update to fix data and calls.
Anthonicia said:
May sound simple, but did u do a full wipe between roms? Factory reset? I know after going s-off I had to call sprint so they could send me an update to fix data and calls.
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Yes, I did full wipes between roms including factory reset and system wipes. Only my SD cards are left unwiped.
I called sprint support today inquiring about that but the guy just had me go into ##72786# and reset my network connection settings.. didn't help the problem.. Any name to that update that I can ask them for that'll help me get it?
grizzlywan said:
Yes, I did full wipes between roms including factory reset and system wipes. Only my SD cards are left unwiped.
I called sprint support today inquiring about that but the guy just had me go into ##72786# and reset my network connection settings.. didn't help the problem.. Any name to that update that I can ask them for that'll help me get it?
Click to expand...
Click to collapse
They should have recognized it if it was an error. So calling sprint won't do much. There's an app called network in google play store. Has the option to switch to different bands, or a lot more than any stock program will let u switch to.
Try switching from CDMA auto to Evdo/LTE or the other LTE options and roaming bands they have on there and see if it helps. Hopefully someone with a fix will see this thread soon enough. Only other thing I can think of is the ##4636# (digits may be wrong)and switch some settings in there.
Anthonicia said:
They should have recognized it if it was an error. So calling sprint won't do much. There's an app called network in google play store. Has the option to switch to different bands, or a lot more than any stock program will let u switch to.
Try switching from CDMA auto to Evdo/LTE or the other LTE options and roaming bands they have on there and see if it helps. Hopefully someone with a fix will see this thread soon enough. Only other thing I can think of is the ##4636# (digits may be wrong)and switch some settings in there.
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Click to collapse
Nothing of the sort fixes the issue.. I'm gonna try reflashing radios.
I'm on 1.15, S-On, HTCDev unlocked, CM10.I have the same issues.
When i reflash the kernel, LTE will work for several hours, and then I get the gray bars of doom. Oddly, I still get a data connection with some apps (Reddit Is Fun, etc.), even though the phone shows no data. It's been so frustrating that I've considered going back to sense...
muffinhunter said:
I'm on 1.15, S-On, HTCDev unlocked, CM10.I have the same issues.
When i reflash the kernel, LTE will work for several hours, and then I get the gray bars of doom. Oddly, I still get a data connection with some apps (Reddit Is Fun, etc.), even though the phone shows no data. It's been so frustrating that I've considered going back to sense...
Click to expand...
Click to collapse
Yeah that's exactly what happens to me.. and no matter my attempts to airplane mode the phone refuses to connect to 4G LTE data after a few days of reflashing.. So odd.
Just clean flashed deck's most recent build from IRC (9/19?) and I'm having the same problem as before. This time it didn't even make it an hour before LTE went away.
And after searching around, apparently we're the only people in the entire world experiencing this issue.
I wouldn't say entire world because there's isn't a worldwide supply of evos lol
om4 said:
I wouldn't say entire world because there's isn't a worldwide supply of evos lol
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I.E. His statement still stands because we would still be the only people in the world having this problem..
I am honestly stumped as to how to fix this.. Sprint support can't help and I sat in the irc and people would tell me to force lte mode in network settings.. Doesn't work.. Because even though I get data connection.. I then lose the ability to call and text.
I tried paranoid, cm10, and aokp. I couldn't get lte on any of them. And phone calls were at max volume, distorting the speaker even, no matter where the actual volume indicator is.
Went back to a sense based rom and no problems.
1.12 panda hboot, s-off'd, with the new firmware.
regalpimpin said:
I tried paranoid, cm10, and aokp. I couldn't get lte on any of them. And phone calls were at max volume, distorting the speaker even, no matter where the actual volume indicator is.
Went back to a sense based rom and no problems.
1.12 panda hboot, s-off'd, with the new firmware.
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Click to collapse
I'm too hooked to cm10 to switch back now lol. This is unfortunate..
I'm having the same Issue. Seems to have started with a Rev of CM10 around the beginning of September. I have been running a Sense ROM for the past few weeks, but I check in every so often to see if deck's made an update. Nothing has worked so far. Anyone have an update or solution to this problem?
muffinhunter said:
Just clean flashed deck's most recent build from IRC (9/19?) and I'm having the same problem as before. This time it didn't even make it an hour before LTE went away.
And after searching around, apparently we're the only people in the entire world experiencing this issue.
Click to expand...
Click to collapse
I am having the exact same issue as you with the "Greg bars of death". I had good consistent 4g at one point in early September (possible unofficial 9/6 build based on saved speed tests) but not since then. I have also found that having LTE off gives me more reliable 3G data.
Sent from my Nexus 7 using xda app-developers app
Join the club... it's the typical LTE connection issue with the EVO LTE. Its not your phone or updates. Even a 100% stock EVO LTE with all the updates has this issue.
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Click to expand...
Click to collapse
Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
Click to expand...
Click to collapse
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
Click to expand...
Click to collapse
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
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Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
Click to expand...
Click to collapse
Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
Click to expand...
Click to collapse
I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
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Click to collapse
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Click to expand...
Click to collapse
HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.
I'm using the Nokia 7.1 in the USA with T-Mobile. Things had been working great until the OTA update to version 9 happened a few days ago.
Now, the phone is extremely picky about its cellular connection. I'll have almost full bars in my house, and then nothing as I walk around. At work, I had no service until I walked a half-mile to the T-Mobile store - then I had a good signal.
Experimenting with the basic mobile/wifi settings hasn't helped (enhanced 4G - LTE, Auto wifi connection, etc).
Is anyone else experiencing this? Does anyone have a solution?
Thanks!
Not that I have experience. I have TMO as well and signal both indoors and outside seem normal. Granted, I got the phone and immediately updated to pie so I don't have a reference before updating to pie. Did you try a network reset to see if that corrects your issue?
alc2077 said:
Not that I have experience. I have TMO as well and signal both indoors and outside seem normal. Granted, I got the phone and immediately updated to pie so I don't have a reference before updating to pie. Did you try a network reset to see if that corrects your issue?
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Thanks for the suggestion! I tried it and tested today... It doesn't seem to have helped.
--- ignore ---
APN details....
Here are my APN details (sorry - I can't use http links yet).
My APN settings seem to differ from others that are using T-Mobile on 4G in the USA. But, I had no luck with setting things to match what I see here: support.t-mobile.com/docs/DOC-28990
imgur.com/a/ZsLfajQ
While I was capturing these, the signal went in and out. And, I'm within 30 feet of a 4G signal booster that I received today from T-Mobile.
I'll have to try resetting the phone and ignoring the Pie update if I can't get this fixed.
a9hater said:
Here are my APN details (sorry - I can't use http links yet).
My APN settings seem to differ from others that are using T-Mobile on 4G in the USA. But, I had no luck with setting things to match what I see here: support.t-mobile.com/docs/DOC-28990
imgur.com/a/ZsLfajQ
While I was capturing these, the signal went in and out. And, I'm within 30 feet of a 4G signal booster that I received today from T-Mobile.
I'll have to try resetting the phone and ignoring the Pie update if I can't get this fixed.
Click to expand...
Click to collapse
How old is your sim from TMobile? Maybe a new one might help.
blushrts said:
How old is your sim from TMobile? Maybe a new one might help.
Click to expand...
Click to collapse
It's a brand new SIM (picked it up when I got the phone). Also, the problem seems very reproducible (where I lose connectivity) so I don't think the SIM is loose or has a bad connection.
But, the phone refuses to join the TMobile network (and won't even roam). Oddly, I'll often see the 'emergency calls only' message.
Things seemed to be working fine with Oreo, and then got bad with Pie.
If I do a factory reset, I'll just get a clean Pie installation now (as I understand).
Is there a [easy] way to reset and downgrade to how it shipped?