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Hi. The phone application was not functioning well and the F/C dialog showed up. I powered off the phone and from that point, the phone won't turn on.
The battery was fully charged before this happened.
When I press the power button, the phone vibrates for half a second, the screen brightens up but does not show anything but a black screen.
I removed SIM and SD cards, removed the battery and performed the above steps but nothing happened.
I also tried to put on the charger to see what's going on. Once I plug the charger, the phone's screen brightens but shows only blank (even without pressing the power button)
When connected to the charger, the green light for charging is on for some minutes, then goes off automatically.
I tried to connect it to the PC, and PC Companion finds the device as usually. It even shows the dialog on the pc screen to mount the device.
I tried a hard reset, but does not work
On some point, the sony logo appeared and then a dialog saying: "sorry process system is not responding". The first time I pressed Force Close and the phone turned off. Immediately after that, the phone turned on and showed the exact message. I pressed "Wait" but nothing happened in the next 15 minutes.
I called Sony's support center and they suggested a software update. Did the process exactly as it should, but again, even after the software update the screen shows nothing but black. It is all the time brightened for some reason.
I tried to turn off the phone for some time by removing the battery, but as soon as I put the battery back on, the phone's screen brightens and stays that way forever.
The phone was functioning perfectly up until this issue. The only application I had installed apart from some games, was AWDLauncher. On the screen I had only a TASK widget and a battery status widget.
The phone is 3 months old and has been always in perfect condition.
ANY help would be appreciated!!!!
Many Thanks
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
http://forum.xda-developers.com/showthread.php?t=717949
Many thanks for the prompt reply. I will try to do so and let you know how it goes!
o0k00l said:
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
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Click to collapse
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Was it this:
http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiax10?cc=gb&lc=en
That Sony Ericsson told you to do?
If not, use that.
Download it, follow the steps when it says you have the latest version, press "Install Anyway".
Hope this works.
Hi itTim. thanks for the response
this is what i did but no improvement at all ((
Sounds like you broke your LCD screen somehow.
That would suck because I broke mine and it cost me $200 to fix.
Hi Hypercore.
Yes that could be the problem. The thing is that I always took rally good care of the phone, always carried in a leather pouch and never droped it. How sensitive is this lcd anyway?? Did you notice any cracks on your lcd or was the problem simillar to mine?
Thanks
When you turn on the phone does the lcd backlight turn on?
If so, look for any faint lines of color (usually a hairline size). If you see any of those then your screen is cracked.
the backlight is on, but there are no lines of colour on the lcd screen.
another weird thing is that the green light on the top blinks one or two times every time i put on the battery. even if the phone is off, once I insert the battery turns on automatically after a couple of seconds.
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
AyDee said:
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
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Click to collapse
That won't do anything.
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Devtone said:
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
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Click to collapse
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Hypercore said:
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
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Click to collapse
Indeed. It could be a frozen chip, memory fault, power-regulator and so on.
Hypercore said:
That won't do anything.
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Click to collapse
Ah, debug mode needed- I see now
tasaki said:
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Click to expand...
Click to collapse
if you have done this and did not worked , then it is the LCD.
send it to workshop and check it there.
Guys i Really need the solve of this problem , my xperia has blank screen now without backlight and the phone completely doesn't work . when i put the battery and prees the switch botton it gives me 3 red signals , i've updated and hard reset but it didn't work , and btw the LCD is fine , any idea. did removing the battery worked???? . please answer
After a looooot of time since my latest post, finally my Xperia came back to life. There was a battery failure which means the phone was ok all the time. Weird thing is that the led light showed that the battery was charging ok. I removed the battery and after a lot of time it is working ok again. This was really really odd.
FYI for anyone else that gets this issue.
I just had this for the past hour after trying to change my baseband....could not get it back for anything.
What I did finally try was run another baseband via flash tool, connected to usb and it started flashing....after flash phone powered on again...yeah I agree with everyone, that is freaking scary when it happens.
So my dad decided to finally get into the android scene after losing a debate over Apple vs Android tablets with me.
Managed to get a P7500DXKI2, White Galaxy Tab 10.1 3G and I've flashed around many android phones/mods and firmwares long enough to know the workarounds of Odin, After reading a major share of the stickied threads I decided to give it a go with what I understood.
Used Odin and the firmware from the provided link below in order to get the job done.
[http://forum.xda-developers.com/showthread.php?t=1217590]
However after flashing the ROM via PDA, It showed signs of "Great Success! " Only to be followed by a never ending bootloop, on other end devices I used to just pop out the battery or hold the power button long enough to get it to a stop. However after doing so the tablet failed to turn on, No light, No icon's and connecting to the computer just resulted in a USB error sound and it can barely get into Recovery Mode let alone :\
I attempted the NVFlash fix [http://forum.xda-developers.com/showthread.php?t=1130574] Only to find out that I had a 0x4 error, and my adventure came to a halt.
Started to look around google and most related threads to find out stuff like this happens alot but very few ever share on how they actually managed to kick themselves out from this "stage", Most have recommended that draining the battery helps, some say touching the screen helps too [I assume this is a girl?], other's say that long presses should do the trick, Well I assure you with 5 sore red finger's none have worked. I feel like I should have flashed CWM before the firmware. But I've never come across problems like this with previous android devices.
In a nutshell, Help? I want to get it to boot more than sending it to the retarded service center's that take forever to get your device back.
Ps- It's just 3 days old.
Bump? :< Anyone?
Try this and post back,
1) Hold the Vol Down button (the left Volume button) and then hold the Power button as well.
2) Keep holding until you see two icons. First you'll see the Samsung Galaxy Tab 10.1 logo and then the icons will show up. Let go.
Does it work?
Thanks for the reply, But as I mentioned before " it can barely get into Recovery Mode" :\
One of the options was to drain the battery completely, But it's been about 2 days now I've been trying to drain it dry by holding the power button when connected via USB, all I hear is the USB connect sound for a second then in device manager it pops up the USB Driver [One that was included in the nvflash thread.
That 0x4 error suggests that you have a locked boot loader, there may be no other way than sending it back.
Hi ,
My phone suddenly died on me. I was using Flipboard and after I close it by pressing the power button once short.
After few seconds I wanted to check something else and I push the home button as usual and the lock screen shows up I did my unlock pattern it shows me the green color and then it gets stuck completely froze. I didn’t have any choice than to press and hold the power button. After holding for more then a minute the screen went off but it didn’t vibrate as usual when is all shut down. I took the battery out , put it back and no luck. I tried all the button combination for recovery, download … nothing.
The battery was about 50% when it happened.
I’m on SLIM ICS 4.2 with FLUXI 0.3 kernel and I never had problems up to today.
I tried to charge it and nothing happens , no charging animation..
It’s anything else that I can try or to send it to Samsung service, but that will take more likely few weeks.
I’m lucky somehow as the warranty will expire on August 2.
Thx
You could try a new battery. You could also try a jig. If they don't work, send it in for warranty service & hope they don't notice or care you've been messing with it/been running non stock firmware.
If they do notice/care, you won't get warranty service. If they don't notice/don't care, you will. Getting this fixed under warranty is no certainty as running non stock firmware voids same.
momyc said:
Hi ,
My phone suddenly died on me. I was using Flipboard and after I close it by pressing the power button once short.
After few seconds I wanted to check something else and I push the home button as usual and the lock screen shows up I did my unlock pattern it shows me the green color and then it gets stuck completely froze. I didn’t have any choice than to press and hold the power button. After holding for more then a minute the screen went off but it didn’t vibrate as usual when is all shut down. I took the battery out , put it back and no luck. I tried all the button combination for recovery, download … nothing.
The battery was about 50% when it happened.
I’m on SLIM ICS 4.2 with FLUXI 0.3 kernel and I never had problems up to today.
I tried to charge it and nothing happens , no charging animation..
It’s anything else that I can try or to send it to Samsung service, but that will take more likely few weeks.
I’m lucky somehow as the warranty will expire on August 2.
Thx
Click to expand...
Click to collapse
Sounds like a hardware malfunction. Get it serviced mate.
Also even if the charging icon doesnt shows up, leave it plugged like an hour or so and try buttons again
Thanks guys ,
I tried other battery also ,nothing , not even the first Samsung Logo and/or the first vibration when it's on
I kept it plug for few hours or so and still nothing. I don't have a jig unfortunately .
Definetly ,I'll send it to be repaired , luckly is the company phone and I may push it for an SIII if cannot be repaired.
thx.
Ok, I did something stupid and I'm just going to throw it out there. I wasn't able to root my phone through the normal method, but I was able to get it to work with kingroot. From there, I used the installer to install the Z3dualRecovery and everything was working fine. Both recoveries were working, phone booted up so I went looking for ROMs.
This is where I screwed up.I tried flashing a regular Z3 rom and now nothing boots.
When I hold Volume up and press the power button it vibrates once after a few seconds and then nothing happens.
When I hold volume down and power, it vibrates once after 2 seconds. After that it will vibrate twice every 10 seconds or so.
Holding the volume up and plugging in my USB WILL boot into fastboot.
Holding volume down and plugging in my USB will make it vibrate once, the LED flashes green, and then red. And it keeps doing that over and over.
I've tried pressing the white button next to the SIM tray and it does nothing, no matter how long I hold it.
So is there any hope here? I doubt I can do anything since the bootloader is locked, and I can't use the flashtool to flash the stock FTF since it won't boot into flashmode. I'm going to try the rubberband trick by plugging it in and leaving the volume down held down while it tries to boot and flash the FTF. If anyone knows another option I'd appreciate it before I accept I bricked the thing.
Mod Edit:
Thread closed at OPs request
cadcamaro said:
Ok, I did something stupid and I'm just going to throw it out there. I wasn't able to root my phone through the normal method, but I was able to get it to work with kingroot. From there, I used the installer to install the Z3dualRecovery and everything was working fine. Both recoveries were working, phone booted up so I went looking for ROMs.
This is where I screwed up.I tried flashing a regular Z3 rom and now nothing boots.
When I hold Volume up and press the power button it vibrates once after a few seconds and then nothing happens.
When I hold volume down and power, it vibrates once after 2 seconds. After that it will vibrate twice every 10 seconds or so.
Holding the volume up and plugging in my USB WILL boot into fastboot.
Holding volume down and plugging in my USB will make it vibrate once, the LED flashes green, and then red. And it keeps doing that over and over.
I've tried pressing the white button next to the SIM tray and it does nothing, no matter how long I hold it.
So is there any hope here? I doubt I can do anything since the bootloader is locked, and I can't use the flashtool to flash the stock FTF since it won't boot into flashmode. I'm going to try the rubberband trick by plugging it in and leaving the volume down held down while it tries to boot and flash the FTF. If anyone knows another option I'd appreciate it before I accept I bricked the thing.
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Click to collapse
I tried to tell people no roms unless it's for the z3v specifically. your phone is done to my knowledge because verizon locked us out on Sony pc companion and I could never get flashtool to work with fastboot. If you are still with verizon call them tell them your screen quit working and there no water damage and you haven't dropped it.. I'm assuming your screen is black. they will send you a new one under the Sony warranty and you don't have to have insurance on the phone and don't flash z3 stuff or ask first. BTW you might want to go to a verizon store and play dumb and then have them call tech support from there if your phones in good shape you will have a new one in less then 48hours.
Tigerhoods said:
I tried to tell people no roms unless it's for the z3v specifically. your phone is done to my knowledge because verizon locked us out on Sony pc companion and I could never get flashtool to work with fastboot. If you are still with verizon call them tell them your screen quit working and there no water damage and you haven't dropped it.. I'm assuming your screen is black. they will send you a new one under the Sony warranty and you don't have to have insurance on the phone and don't flash z3 stuff or ask first. BTW you might want to go to a verizon store and play dumb and then have them call tech support from there if your phones in good shape you will have a new one in less then 48hours.
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Click to collapse
The screen does not turn on at all, you are correct. I dont think they would do anything though, since I didn't get it directly from Verizon, or would they? I tried talking to online tech support and they basically said "hold down the white button next to the SIM tray, oh that didn't work? can't do anything else" so I think I'm SOL here.
cadcamaro said:
The screen does not turn on at all, you are correct. I dont think they would do anything though, since I didn't get it directly from Verizon, or would they? I tried talking to online tech support and they basically said "hold down the white button next to the SIM tray, oh that didn't work? can't do anything else" so I think I'm SOL here.
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Click to collapse
I would contact verizon if they are your provider. did you buy this phone new or second hand..then contact Sony our phones aren't really water proof so they are taking phones in when the screen stops working...does your led still work
Go online and add total mobile protection to your line right now its $11... Then tomorrow take that bad boy into your local verizon store and tell them that you were taking a software update and your phone rebooted and never came back on. I've been where u are it ain't a pretty situation but if you press and hold power volume up and volume down all at the same time you should still be able to boot into the stock recovery as long as you can get there they can't prove an ota didn't brick you and they'll send you a nice refurb.
zachariahpope said:
Go online and add total mobile protection to your line right now its $11... Then tomorrow take that bad boy into your local verizon store and tell them that you were taking a software update and your phone rebooted and never came back on. I've been where u are it ain't a pretty situation but if you press and hold power volume up and volume down all at the same time you should still be able to boot into the stock recovery as long as you can get there they can't prove an ota didn't brick you and they'll send you a nice refurb.
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he is way past being able to get to system recovery he flashed a z3 rom his screen doesn't even work..I would assume he can't turn the phone off either if it's not dead already.
Tigerhoods said:
he is way past being able to get to system recovery he flashed a z3 rom his screen doesn't even work..I would assume he can't turn the phone off either if it's not dead already.
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Click to collapse
Nah I've been there with that blinking red and green led light then straight to fastboot. I dont mean TWRP recovery...He's still got his stock recovery partition flashing a Z3 rom wouldn't flash his recovery.img... He should still be able to boot to the SONY screen and the factory reset screen options on the stock recovery... That and fastboot are the only things he can get into I'm betting anyway lol. It's a real ****ty, scary situation to be in.
You can always turn your phone off try it press and hold all your buttons till your phone shuts off. Keep holding them. You'll see the recovery screen im talking about... It has a power off option
Phone is kill, no screen at all and no possibility of recovery. I've tried all button combos, and durations without success. I'm just gonna request a thread close here, pay the stupid tax and learn from it.
Hi I'm really hoping someone can help me. I received a Sony z2 tablet spg521. I was told it was new but it would not power on or charge, and the charge light would sometimes blink red. Well I got the fixed or so I thought by doing a soft reset and then pc companion...sounded simple but spent a couple days trying to be successful. Sometimes my computer would recognize it sometimes it wouldn't.... Any way I finally got it out the blue dont know what the difference was I was just happy it finally worked... I then fully charged...yadayada and used it flawlessly for about a week... It would turn on and off, battery held charge like its supposed to, everything seemed to work.....then I went to power off but hit the restart by mistake....no there is no power again and this time it will not do a soft reboot.....no light ever....computer will not recognize ever....I have been trying off and on for a few days.....among-est my research to try to correct it seems like this is very common....when i shut it off the battery was over 50%..so how can something work fine then just die like this??? Ive seen that sometimes with sony if you disconnect the battery and the reconnect this will work... does anyone know? does anyone have any advice before I take apart this cherry tablet to try the battery thing???
I would really appreciate any insight as I have fixed many of my own problems and for others from advice on this site. Have a wonderful day and thank you!!! :silly:
ok today i tried to use flash-tool that Ive read about on this site....when it asked to plug n device computer recognized it and red light came on, but flash-tool did not recognize it....torn between letting it set and seeing what happens or trying to get the flash-tool to work, I chose the flash-tool...bad mistake when I went to try to reconnect and see if the FT would see it..it was no longer recognized by the computer and no light but computer did say USB device not recognized and not installed correctly.....now I already have the right drives so now Im really confused..tried a couple more times with same results and then once again nothing...no light no soft reset no recognized at all by computer not even not recognize USB....so disappointing loved the tab but this is insane that sony does this as its not user error but sony error and they dont even man-up and try to make it like you dumb or something....will try again..when i calm...
reset the device by pressing power+volume(up or down) for several seconds. It seems like a toasted one, possibly caused by putting magnetic charger on wrong polarity.
Thank you yes Ive tried all kinds of resets I have found...I agree seems fried but I would not know how. I have not used a magnetic charger...only the regular sony one that came with it....
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
perrytallirico said:
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
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Click to collapse
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Well, I have the same problem, and isn't fun. Just very extreme rare cases it turns on the screen charging the battery, but doesn't turn on sadly
I did a happy boot today after 3-4 months off with several times trying turn it on, and did all the tricks from all treats about SOD
Last weekend I did a full charge from deep red to green light and battery animation on screen at start, but no luck.
I put it back in the box
This weekend I got some visitors, one of them asked about the tab, told him it didn't work and showed to him
Pressed the power button and to my WERY BIG surprise, it vibrate and turned on as nothing was wrong
The battery was only 54% after one week off. it received a update (264) and I installed as normal, turned off and on again as normal and happy I was
Sent from my SGP521 using XDA Free mobile app
DDz_1888 said:
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Click to expand...
Click to collapse
thank you