Contacts app will crash when opening certain contacts - Galaxy S6 Edge Q&A, Help & Troubleshooting

I have a SM-G9250, never rooted is factory stock with Android 5.1.1, which had been working with no trouble at all, however, this morning the contacts app started doing something funny,
I tried openning a contact and the app read: "Unfortunately, Contacts has stopped" and it shuts.
It only happens with a few contacts, not all will close the app, don't know how to fix, I have restarted several times, and did a back up and restore of the contacts only,
Has anybody come across this? I searched the forum but didn't find a thread about it,
Help is appreciated in advance.

Sign out / Delete of all your accounts that sync contacts . Restart your device. Then slowly add each one and let it resyc.
Sent from my SM-G925F using Tapatalk

Related

[Q] Proceso com.motorola.contacts

Hello everybody... i have a problem and i hope can help me,recently i remove applications with root manager and after that when i try to add a contact to my contact list of my phone dont let me add and sent me the message " process com.motorola has stopped unexpectedly" what can i do....
Did you remove any messaging apps?? And have you done a "Fix Permissions" via ROM Manager?
Why on earth would you remove apps?! Freeze instead!!
Check the second sticky in the General forum for answers on what to do next
How is that ?
Freeze with Titanium Backup....!!!
bamastang said:
Freeze with Titanium Backup....!!!
Click to expand...
Click to collapse
This post is not about freezing it's about the Error which I have noticed a lot of people are experiencing. Some say it's due to Google + App, I have NEVER downloaded this app and I'm experiencing this issue. Need fixes that Don't involve losing my contacts.
Greattaz said:
This post is not about freezing it's about the Error which I have noticed a lot of people are experiencing. Some say it's due to Google + App, I have NEVER downloaded this app and I'm experiencing this issue. Need fixes that Don't involve losing my contacts.
Click to expand...
Click to collapse
u revived a rllly old topic...
anyway, if u synced ur contacts with Google, there is no worry, since it backups them, so u can do those fixes and sync them back later...
Sent from my MB860 using Tapatalk 2
I can't my contacts won't do anything. I did export them to my SD card tho, but still trying to find a fix with out the reset.
I'm also posting on Motorola Forums.
and a few other places I mean this issue seams to be a random one but still affecting a lot of people. be nice to find a fix.
Okay I got a post from another person who went thru the same issue. It seam when Hotmail wento Outllok.com it messed up something. Here is a copy of his post
"I may be on to something here. I recently installed the MS Outlook app. That's when my contacts stopped working. I uninstalled both my Hotmail and Outlook apparently and restarted the phone. The contacts still wouldn't work. For some reason, I decided to reinstall the new Outlook app. After I did that, I was able to access my contacts again!"
I did uninstall both my hotmail app and outlook.com app, Restarted (pulling battery) then it worked. I reinstalled Outlook.com and it still working. So that is how my issue got fixed. hope it helps others out.
Greattaz said:
I can't my contacts won't do anything. I did export them to my SD card tho, but still trying to find a fix with out the reset.
I'm also posting on Motorola Forums.
and a few other places I mean this issue seams to be a random one but still affecting a lot of people. be nice to find a fix.
Okay I got a post from another person who went thru the same issue. It seam when Hotmail wento Outllok.com it messed up something. Here is a copy of his post
"I may be on to something here. I recently installed the MS Outlook app. That's when my contacts stopped working. I uninstalled both my Hotmail and Outlook apparently and restarted the phone. The contacts still wouldn't work. For some reason, I decided to reinstall the new Outlook app. After I did that, I was able to access my contacts again!"
I did uninstall both my hotmail app and outlook.com app, Restarted (pulling battery) then it worked. I reinstalled Outlook.com and it still working. So that is how my issue got fixed. hope it helps others out.
Click to expand...
Click to collapse
Have to agree with Hotmail app being the problem. I have had FC problem for a while(around the same i was forced to start using the new outlook.com webmail). Uninstalling the Hotmail app fixed the issue(Also installed new Outlook app and still works). Thx!!!

"Unfortunately, Contacts has stopped"

Hello guys, i finally update my phone with neat rom and install the cf-root lp8 without problems and everything works ok.
the only problem is that when i try to use the phone, after i tip one number my phone crashes and says "Unfortunately, Contacts has stopped" and a few seconds later it says that TwLauncher is not responding.
I went to google sync and disable the contacts sync, rebooted but nothing changes, it keeps giving me that error. Is there a way to fix it without restoring to factory settings or something like that?
better ask in the neat rom thread.......and try factory wipe.
Hello,
did you restored your contacts with Titanium or other after flashing the new ROM? could you give us a little more info on it?
Ciao
thanks for the answers!
i cant post on the topic, i dont have enough posts
No, i didnt restore the contacts, i just install the cf-root lp8 and afterwards i install the rom, i have to use titanium now to restore the contacts?
OP reads more like a bad flash wipe and reflash .
TB only backs up contacts if asked to .
jje
I can call my contacts without a problem, what i cant do is type a number using the phone, once i put one number it crashes, thats the strange thing
Could you try a reflash?
I'm in the same boat, my problem start after i use DarkyOTA visualmod dialer.
I dunno how to rollback and uninstall that :-(
any help.
I'm looking for a clear and step by step how to flash ICS 4.0.4 to my i9100m Bell SGS2, if any link can be paste here ?
thank's
I just sent and pm to salesale and he gave me the answer in 1 minute:
settings/applications/all and clear data in Contacts storage and Contacts
Now it works perfect!
Same issue
I'm running Pure ICS v7.3 and I've ended up having this issue twice now.
I'm not sure if this is related to the ROM itself. Different users with using different ROMs seem to be having this same issue so I'll continue this thread before asking elsewhere.
I can mention that I have read the full thread for Pure ICS without finding anything that seems related to my issue.
Background:
Phone: SGSII
Android version: 4.0.3
Kernel: [email protected] #3
What I've done:
Since I got this issue first time I wiped data, restored to factory, wiped Dalvik, cache, reseted permissions, reinstalled the ROM. Probably wiped data and cache after install as well (don't know if that matters).
After doing all this everything worked fine, just as it did after first install.
The issue appears after a couple of days.
Issue:
Starting dialer crashes Contacts prompting: "Unfortunately, Contacts has stopped".
This time around I've tried to uncheck sync with Contacts with Google account, restarted phone, rechecked - Still same issue.
Tried going Settings --> Applications --> All
Then I wiped data for Contacts and Contacts Storage.
Still same issue.
Tried doing the uncheck --> check thingie with Google account again. Still no success.
I've been doing this in various combinations and I'm not able to stop the Dialer from crashing.
Contacts works just fine otherwise.
Last thing I will mention is that I have an app called HaxSync which also interacts with contacts. I've both tried to unchech sync for that app and the first time around (before wipe) I tried uninstalling that app. No success there either.
The wierd thing is that everything is working like a charm. A couple of days goes by without me installing anything, not doing any settings change or anything.
Then this error reoccours.
Sorry for the long story but I wanted to give as specific details as possible.
One more thingie!
I just remembered that I've used SMS Backup & Restore to restore my messages each time I've installed this ROM. I don't know if this is relevant but I thought I'd mention it.
I am running Spike pure ICS too and the contacts app crashes every time I try to delete a contact. The contact gets deleted but the app hangs for a bit and then crashes. I am not sure if it is related, I am not using the dialer much. But the contacts app is definitely not working correctly.
Sent from my GT-I9100 using XDA
Lady_Chloe said:
I am running Spike pure ICS too and the contacts app crashes every time I try to delete a contact. The contact gets deleted but the app hangs for a bit and then crashes. I am not sure if it is related, I am not using the dialer much. But the contacts app is definitely not working correctly.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Try the same thing that the OP did, go to Settings > Applications > All > Clear data in Contacts and Contacts Storage. I had this issue a while ago, trying to delete a duplicate contact and the Contacts.app would freeze and then crash. Updated a while ago to latest HydrogenICS and no problems?
Chris.
"Unfortunately, Contacts has stopped"
Go to Settings > Applications > All > Clear data in Contacts and Contacts Storage.
It worked for me!
SGS2 ICS4.0
Thank you!
estbenag said:
"Unfortunately, Contacts has stopped"
Go to Settings > Applications > All > Clear data in Contacts and Contacts Storage.
It worked for me!
SGS2 ICS4.0
Thank you!
Click to expand...
Click to collapse
Remember to backup the local contacts.
Unfortunately, this did not help me. The contacts app still crashes. It is either connected to the rom or to duplicate contacts from WhatsApp. It didn't happen with an older version of Spike pure ICS but I didn't have WhatsApp at the time either. I guess I just have to wait until a new version of the rom comes out.
Sent from my GT-I9100 using XDA
Lady_Chloe said:
Unfortunately, this did not help me. The contacts app still crashes. It is either connected to the rom or to duplicate contacts from WhatsApp. It didn't happen with an older version of Spike pure ICS but I didn't have WhatsApp at the time either. I guess I just have to wait until a new version of the rom comes out.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Clearing Contacts and Contacts Storage solved the issue at first.
The issue reoccurs if I reject a call. Then it's back to crashing as soon as I open the dialer.
I'm not running WhatsApp and never had it installed.
Still can't use dialer.
Issue solved.
Yesterday I upgraded to Spikes Pure ICS 7.5 and the issue was resolved.
My dialer do no longer crash and I can reject calls without the issue reappearing.
I don't know what has changed since version 7.3 but I'm just glad it's solved
Lady_Chloe said:
Unfortunately, this did not help me. The contacts app still crashes. It is either connected to the rom or to duplicate contacts from WhatsApp. It didn't happen with an older version of Spike pure ICS but I didn't have WhatsApp at the time either. I guess I just have to wait until a new version of the rom comes out.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Try to fix permissions from cwm
Sent from my GT-P7510 using xda premium
Hi mates!
Could anyone assist. I've installed Hydяa-H²o v1.4.1 and it's good. But it's Contacts making me mad - there in no option to show only contacts with numbers and thanks to google I have many emails listed. Moreover I badly need to restore my call log (with My backup root) after restore Contacts crasher once I launch it.
How can I swith hydras contacts.apk by Sams original one?
Also who knows how to set stock samsungs lockscreen instead installed in this ROM?
Delete all accounts under accounts and sync. Reboot then add your accounts and sync them back.

Duplicated contacts...

Hi!
I have this really annoying "bug" where every single contact us duplicated several times(most contacts have 5 duplicates!).
I could batch delete the duplicates, but the problem is they would probably duplicate again and again...
So, what exactly causes this problem?
Just for the record, my father has this problem too(stock S2). I'm currently running MIUI but the problem seems to not be related to the rom.
Cheers guys, thanks.
Sent from my premium Mercedes
ArmorD said:
Hi!
I have this really annoying "bug" where every single contact us duplicated several times(most contacts have 5 duplicates!).
I could batch delete the duplicates, but the problem is they would probably duplicate again and again...
So, what exactly causes this problem?
Just for the record, my father has this problem too(stock S2). I'm currently running MIUI but the problem seems to not be related to the rom.
Cheers guys, thanks.
Sent from my premium Mercedes
Click to expand...
Click to collapse
try clearing data/cache of contacts app and see
Sun90 said:
try clearing data/cache of contacts app and see
Click to expand...
Click to collapse
in contacts press MENU button and Contacts to display and Choose witch one you want to see in Contacts
i think you have phone and gmail contacts to display
P.S i had a hard time with that too
Thanks for help! Unfortunately neither worked. I downloaded several different dialer apps, but no luck...
Sent from my premium Mercedes
ArmorD said:
Hi!
I have this really annoying "bug" where every single contact us duplicated several times(most contacts have 5 duplicates!).
I could batch delete the duplicates, but the problem is they would probably duplicate again and again...
So, what exactly causes this problem?
Just for the record, my father has this problem too(stock S2). I'm currently running MIUI but the problem seems to not be related to the rom.
Cheers guys, thanks.
Sent from my premium Mercedes
Click to expand...
Click to collapse
The Problem can be because you have configured multiple accounts with your Phone and each one of these has the contact data.
Try this and let me know if it worked.
Go to Contacts > Menu > Contacts to Display
Here select the accounts, the contacts of which you want to be displayed.
A more polished way would be to create an Excel Spreadsheet of all your contacts and then upload it with a name in Gmail. You can then enable only this list contacts to be displayed in the Contacts application.
In case it's not a displaying problem - I use Wondershare MobileGo for Android.
Intall the free version, connect your phone to the computer, open the program and under "contacts" tab there is a "De-duplicate" button. It will help you merge duplicated contacs.
There is a workaround for this problem. You can use Go Backup to take a backup of all your existing contacts.. there is an option to merge duplicate contacts as well.. after taking backup delete all your contacts from mobile; sync to server and then restore your contacts..
Sent from my GT-I9100 using xda app-developers app
Thank you every one for help! However,I found the best solution to be Contact Remover Plus app(paid). It took five minutes to delete all duplicates.
Anyway, thanks guys, some good info here!
Sent from my premium potato
That suggestion about dealing with multiple Google account on your phone is good. Works for me. First, I delete the duplicate contacts on my Android phone and then extract them as Excel files. Finally, the data are uploaded to Gmail. Problem solved. Thank you so much.

HELP PLEASE!! Contacts Linked2SD and dialer wont load!!

Hi
I have a Motorola XT319 Android 2.3
I tried to save some space linking (LINK2SD) the contacts app and contact storage app.
I first had to Move them to user app (as they were system apps) and then proceeded to link. All went well but when I tried to open the PHONE app y will NOT load. Nor the CONTACTS app. I tried to UNlink it and switch it back to system app but it wouldn't.
I can't make any phone calls. PLEASE HELPPPP!!!!
Problem Update
I got no answers so far so I deleted all cache and data files and restablished factoru settings. Since reboot, I keep getting to error messages, One recarding android.process.acome and the other Google Frameworks. They keep poping up over and over. The dialer will know load, but the contacts WILL NOT.
Contact Sync is IMPOSIBLE and even though I unselect the sync option, the errors keep poping up.
I believe the problem has someting to do with the contact app.
PLEASE HELP!!!!

Phone Contacts Disappear Daily Using Google Sync

I am running on the latest stock Verizon firmware on my Note 2. Starting last week I've been having this very annoying issue where at least once a day, all my contacts will disappear on my phone. I am using my Google contacts as my only source of contacts, it is a fairly simple contact list with no extra labels or anything complicated involved. When the contacts disappear, I go under settings --> (accounts) Google --> my gmail account, and see an error under Contacts stating "Sync error: Sync is currently experiencing problems. It will be back shortly." Hitting "Sync Now" again and again will not clear this error. When I restart my phone, the sync will work and my contacts will return, but after a day this error will occur again and my contact list disappears.
I have tried removing my google account from the phone, restarting, and readding the account without success. I have tried going under settings --> application manager and deleting the cache for the phone, contact list, and messanger without any effect. I have also tried completely resetting the phone and starting from scratch without any success as well.
It is sad because I have never had this issue before on my previous android phone (Droid X) and it is making me want to throw this phone against the wall!
Any insight would be greatly appreciated!
Try downloading app "Contacts Sync Fix" from the Play store. Worked for me!
Sent from my SCH-I605 using Tapatalk 2
Problem solved: I have an application called Call Control Pro that blocks telemarketer phone numbers. Apparently there was a bug that caused all contacts to disappear requiring a reboot for them to come back, process then repeats daily. They fixed the issue in the latest update. Thank goodness, because I was being driven crazy by this issue.

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