Google Play issue - Honor 7 Q&A, Help & Troubleshooting

Hi,
I've recently been lucky enough to acquire the European version of the Honor 7 on their official website vmall.
I had the chance to use it for a little bit and everything seems great but I'm facing one major issue which is: I can't get anything coming from Google Play...
Every time I try to do so I either get an error or my Google app just spins and keep spinning for no reason.
On another thread, I saw that this is due to the phone being Chinese therefore Google is blocked.
I don't know if anyone found a solution to bypass this limitation or if I'm the only one facing the problem with the European version of the Honor 7 but I just wanted you guys to let guys know that it might be an issue you'll have to face. (there's no need to erase you cache or delete the GApps, it won't work)
Hope someone will come out with a solution !

Hi,
i bought Honor 7 last friday from Vmall portal. I receive the device today, and fortunately my Google Play Store works fine.
I'm sorry.

Just tried again and after waiting for a while, it seems like I got to download some applications.
It took me a while but I managed to get something so I guess it might just be coming from the network I was using.
Hopefully it'll work better as I keep on using it.

Here the same, no problem with the h7 received by vmall.eu on italy.

I had the same problem on my chinese PLK-AL10, 64GB.
Removing google account, deleteting cache and data on download, play services helped for a few hours.
Looks indeed it is connected to using the chinese Huawei apps.
Did a stock ROM reflash, which left my personal data intact, now it has been ok for 3 days.

Here no problems too with Google Play.
Check if your version is same of me in Setting / About Phone / Type is PLK-L01

I had same problem, just go to parameters in Google play store and clic on the version number, the play store will update and that's good no more problem

Apparently the biggest problem was to update the Google Play to the latest version but once done, everything went as smoothly as usual.
I guess it must've been some trouble with the Google Services the phone came up with but everything's got fixed as soon as the service got updated.
As mickeydeplage said once done no more problems.
Thanks for your advice guys.

Im amazed you have the European version so soon! I ordered mine when it was announced, and it still hasn't even shipped.
Sent from my LG-D855 using Tapatalk

Burianix said:
Hi,
i bought Honor 7 last friday from Vmall portal. I receive the device today, and fortunately my Google Play Store works fine.
I'm sorry.
Click to expand...
Click to collapse
Braska90 said:
Here the same, no problem with the h7 received by vmall.eu on italy.
Click to expand...
Click to collapse
could you confirm the subversion sent in italy from vmall.eu ?? it is PLK-L01? could also confirm that it works with sim LTE Wind?
grazie!

Ciao FoLg0re,
yes i confirm that my phone model is PLK-L01.
I don't know if it works with Wind, but I assure you that works with 3!
Ciao

Got it to work by re-installing the google play store, now 3 days later, back to the same issue. Fix is pretty simple
- clear play store and play services cache
- add google account (Apps will work but store will give 7S error)
- remove google account
- add google account
- All working again.. for another 0-72hours.
ADB logs to follow as soon as I have some free time.. Any ideas are welcome

Think I've answered same thread already. I had the same issue.
For me solution was to install older version of Google play. I've installed version 5.7 and everything went fine, however I just noticed that it was automatically updated to 5.8.8 - however it still works fine.

Same problem here.
How can I update Google play if I cant access it?

Can somebody confirmed their "Google Play store" and "Google Play services" version please, mine is 5.9.12 and 8.1.18 (2272748-248) which is downloaded as APK and installed, Model PLK-L01 UK model, Build Number "PLK-L01c432B100
---------- Post added at 12:31 PM ---------- Previous post was at 12:27 PM ----------
I also find this useful website for Downloading Google .APK, Some of them which is higher or lower version than installed in our phone and might be useful to sort out FC or Google Play service or similar app crash problem :
http://www.apkmirror.com/apk/google-inc/

Google Play Store: 5.9.12
Google Play Services: 8.1.15
Build: PLK-L01C432B100
Model: PLK-L01
No FC.

Guys I have the same problem my phone is an honor 7 model is PLK-AL10. I could find on the honor page the firmware "PLK-L01C432B100 Upgrade Software WEU".
Does anybody knows to flash the rom i should find the firmware with same name extension similar to mobile model?

vinrasp said:
Guys I have the same problem my phone is an honor 7 model is PLK-AL10. I could find on the honor page the firmware "PLK-L01C432B100 Upgrade Software WEU".
Does anybody knows to flash the rom i should find the firmware with same name extension similar to mobile model?
Click to expand...
Click to collapse
http://www.needrom.com/download/honor-7-plk-al10/

Related

[Q] Tablet S can't connect to Play Store/Market

The "upgrade" of Market to Play Store was not smooth on my two Sony devices:
Tablet S and Xperia phones.
The connection was lost occasionally in the beginning dates, and finally, it was restored on my Xperia phones.
However, connection to "Market/Play Store" server went dead on my Tablet S totally since yesterday. So I
(i) uninstalled updates of "Market/Play Store" to return it to "Market" -> no use; then
(ii) suspecting something wrong with my machine, so I decided to perform a "Factory Reset". (That took me the whole afternoon to restore apps from backup... panic...). Yet, it is still dead, only leaving the message "Server error, Retry" at the centre.
(iii) I even install Play Store 3.4.7 and 3.5.15 app downloaded here somewhere to see if that makes any difference. The answer is still a big NO.
Any suggestion? Wifi connection to all other websites are fine without problem. All other app accounts are now reconnected. This "factory reset" gives me another problem that some of my purchased apps are now denying me from use, as my "Market/Play Store" account is not activated on this Tablet S.
Is this a general Tablet S issue or I need to find Sony to fix the hardware? Please kindly advise. Many thanks!
I don't have such problem, suggest to send it back to Sony to check and fix.
login your google talk app and then try
yohandesilva1 said:
login your google talk app and then try
Click to expand...
Click to collapse
Thanks but not work. Log in to talk ok.
I can't believe that the problem cased regarding a hardware problem.
I guess it could be a problem with your Google account.
You could double check it with a other or new Google account.
(ask a friend or create a new one)
If it works well with a new/other account, I would contact the Google support to check and/or repair your main account.
obicom said:
I can't believe that the problem cased regarding a hardware problem.
I guess it could be a problem with your Google account.
You could double check it with a other or new Google account.
(ask a friend or create a new one)
If it works well with a new/other account, I would contact the Google support to check and/or repair your main account.
Click to expand...
Click to collapse
I agree with you that I don't think this could be a HW problem. That's why I posted my question here to see if this is a common issue. I contacted Sony Support Live Chat and apparently this is not a common case, at least in US. My Tablet S was purchased in HK, so the chat could not end up with any solution, but suggesting me to seek for an upper level of support in HK. In fact, I am about to take it to the Sony Service this morning.
The good news is after three days of struggling and Factory Data Resetting (a total of three times! very painful to restore things each time...), strange thing happened just now that the "Market" connection returned, for no reason. After downloaded/installed a couple of app updates, "Market" then was upgraded to "Play Store". Things seems working fine now... Hope the regional Google finally have this resolved...
Many thanks again for your patience and suggestion!
Android Central had a post that stated Google issued a fix for the Google Play Movie app.
It doesn't mention any specific issues, but if one app was having issues, at least they caught it and fixed it quickly. Probably had something to do with the quick fix of the overall Market (fine Play store).
http://www.androidcentral.com/google-play-movies-updated-sony-and-archos-tablet-crashes-fixed
the_EDJ said:
Android Central had a post that stated Google issued a fix for the Google Play Movie app.
It doesn't mention any specific issues, but if one app was having issues, at least they caught it and fixed it quickly. Probably had something to do with the quick fix of the overall Market (fine Play store).
http://www.androidcentral.com/google-play-movies-updated-sony-and-archos-tablet-crashes-fixed
Click to expand...
Click to collapse
Yes, that might be a related issue. The curious thing, however, is it seems I am the only one to experience this... very interesting...
BTW, I need to further that I still have problem in buying apps using my Tablet S (Hong Kong version). I would receive this message most of the time:
"The item that you were attempting to purchase could not be found." Don't know if anyone here had similar experience?
And the nasty thing is I need to "factory data reset" to clear that. The more annoying thing is this message will return again soon for no apparent reason... Possibly, from your reference, be a problem between Sony and Google...
Why dont you send it back to Sony HK to have a complete check? they are conveniently located in HK and Kowloon side.
the_EDJ said:
Android Central had a post that stated Google issued a fix for the Google Play Movie app.
It doesn't mention any specific issues, but if one app was having issues, at least they caught it and fixed it quickly. Probably had something to do with the quick fix of the overall Market (fine Play store).
http://www.androidcentral.com/google-play-movies-updated-sony-and-archos-tablet-crashes-fixed
Click to expand...
Click to collapse
I am thankful to your suggestion. I went to Google support and confirmed that this is a general issue, not something peculiar to me alone. I need to travel in Greater China (i.e., Hong Kong, Macau, China and Taiwan) a lot because of my job nature. Among the areas only Play Store access from Hong Kong allows in-tablet Play Store purchase. I was in Macau this week, and it seems quite a few people in China and Macau have had the same issue of not connecting to Play Store.
I raised a question there concerning in-tablet Play Store purchase, and hope someone will write me an answer soon.
We HK users shouldn't complain anymore with regard to the availability of Playstation here since we are the lucky bunch who don't have the Play Store and wifi issues.
I guess now we are 2
I guess you are not alone any more, i got mine like 10 days ago, worked fine right out of the box, couple of upgrades, format...you know
then all of a sudden it diced not to connect any more, done most of what you guys done so fare none is working
shadowsony said:
I guess you are not alone any more, i got mine like 10 days ago, worked fine right out of the box, couple of upgrades, format...you know
then all of a sudden it diced not to connect any more, done most of what you guys done so fare none is working
Click to expand...
Click to collapse
Don't worry. I think Google is already aware of the issue and will, hopefully, have this fixed in your region, like mine, soon. However, there is still an issue left open to fix: purchase app through the in-tablet Play Store for people who need to carry the machine and access Play Store of different regions.
Taking back for service usually won't do much help, however, unless the service guys are smart enough to find out what is really the issue. My experience was that they were usually unhelpful. Within guarantee period, they would replace either the PCB or replace with a refurbished machine but will still leave the problem for you to hunt for an answer.
In our case, I think, it is not a hardware problem, but the stability of Android as a whole.
i can't agree more
there is few BB referring to flushing the registered Gmail account from the device witch according to the expert it never get off by just a factory reset.
it dose make seance, taken into consideration that factory reset is not firmware instillation or ROM for the device.
didn't got the micro cable yet other wise i'm welling even to go that far, interesting note, though i can pin point one or two website that i'm facing trouble browsing from my normal PC and i'm not 100% sure if these things related in some point from ISP part, you know some port been blocked or some crazy firewall policy, the issue for me that i really can't tested as such as i don't have enough knowledge about how this google play works.
hope things will get a bit better at least from your side
---------- Post added at 08:06 PM ---------- Previous post was at 07:43 PM ----------
OK, for some unknown reason it worked, didn't do much and to make it worse my port blocking idea didn't work out either, still can't access those website yet the market worked out.
i really hope that things will not be this way again, and all the best for you guys
shadowsony said:
[/COLOR]OK, for some unknown reason it worked, didn't do much and to make it worse my port blocking idea didn't work out either, still can't access those website yet the market worked out.
i really hope that things will not be this way again, and all the best for you guys
Click to expand...
Click to collapse
I had simmilar problem, but realized, that date and time was wrong.
Sync the time and google play works
I recently bought an Xperia S from HongKong. It didint come with the Play store.... I want to install the playstore, what is the solution..Is there any possible way to enable Google play work on it...pls help me
I thing my device dont have Google’s compatibility requirements/or License
( https://support.google.com/googleplay/answer/1397129?hl=en )
http://forum.xda-developers.com/showthread.php?t=2143039
Would it be possible to install a stock UK/Europe version of android on this phone using the Sony Update/Flashing firmware would I have to use something else to install it?
Thanks for any help
To my opinion, you should try to install gapps : you can find links from cyanogen or miui ... Did you tried this?
Envoyé depuis mon GT-I9505 avec Tapatalk
This could be a Google Framework Services bug, the good thing is that it is fixed now.
Sent from my Nexus 4 using Tapatalk 4

Asus Zenfone 5 - Unfortunately google play services has stopped!

Hi guys
I'm asking you for HELP because I lost hope how to fix my problem with my new Asus Zenfone 5 on my own. I bought phone from China - Spemall.com (good and safe website). Phone is brilliant and very well made all is perfect except one thing - it was no play store installed. All other phones and tablets from them had play store installed this is first time when I had device without it.
I have this phone for two days now I was trying almost everything (in my opinion everything) to install both first Google Play Services and after that Play Store.
I downloaded both latest versions apk and first installed services and after play store but when trying to tap in play store icon all what I getting is
---Unfortunately Google play services has stopped.
I was cleaning data, cache, reinstalling both apps and even I did few times factory reset but nothing. I was still getting famous massage --- Unfortunately Google play services has stopped. Whatever I press Google settings or play store it will always end up in this same way.
Phone is not rooted!!!
I was using guides from you tube because that was easy start and you must start somewhere and sometimes when problem is little you are able to fix it but this time is different and my knowledge and you tube is not enough that's why I asking you guys to help me in this difficult moment.
Any help will be highly appreciated.
Best regards
Kabak
I think zenphone 5 is new and u have to wait
for new rom or root
install mobigenie instead of playstore
crazykk said:
I think zenphone 5 is new and u have to wait
for new rom or root
install mobigenie instead of playstore
Click to expand...
Click to collapse
Hi Crazykk
Thanks for you help I did installed this before but did not liked and after watching you tube I found how to install: mobile 1 ---- Aptido and Amazon store (Amazon is tragically bad with few apps free).
Mobile 1 and Aptido are very good I must find out what I did before because you tube does not work I had Google play services installed and I was working few things on you tube just to check if they work.
Still looking for solution to get Google play services and Google play store to work .
Thank you for your help.
Regards
kabak
I am from india i sold my xolo a500s nd planning to buy a Asus Zenfone 5 A501CG
but waiting for root
have u found any root method
sorry for off topic.
crazykk said:
I am from india i sold my xolo a500s nd planning to buy a Asus Zenfone 5 A501CG
but waiting for root
have u found any root method
sorry for off topic.
Click to expand...
Click to collapse
Not yet is new model and that's why we have so much problems nobody knows yet what a schame.
Same problem..
kabak79 said:
Not yet is new model and that's why we have so much problems nobody knows yet what a schame.
Click to expand...
Click to collapse
I have same problem too... i bought my phone from spemall.com too...
But idiots send me CN_user version... Stupid idiots... and there is no PLAY STORE..
There is(icon like bag / ASUS (written) ) but its only ChINESE.. you can find so aplications and install them... i installet outlook.com, viber, metatrade, display test, google maps,
its working you can install aplications.. BUT FU KIN ChINESE....
WHY those spemall think i need chinese version.... i wrote to them for help... to install play store or WW version... but stil they dont help me...
and i think to send back this phone..
if you want to use this phone without play store...
1. use chinese play store its working
2. install apk MOBOGENIE MARKET (i used it and its work again. just right now installed / team viewer ) its working good. (i think its working like play store)
BUT i want to ROOT WW_user version of my phone.
bye the way phone is AWESOME.. thank you spemall.. and FUK you spemall sending me CN version..
So if you fix problem with installing play store... please share it... i and trying to find out from 3 days
Biwole said:
I have same problem too... i bought my phone from spemall.com too...
But idiots send me CN_user version... Stupid idiots... and there is no PLAY STORE..
There is(icon like bag / ASUS (written) ) but its only ChINESE.. you can find so aplications and install them... i installet outlook.com, viber, metatrade, display test, google maps,
its working you can install aplications.. BUT FU KIN ChINESE....
WHY those spemall think i need chinese version.... i wrote to them for help... to install play store or WW version... but stil they dont help me...
and i think to send back this phone..
if you want to use this phone without play store...
1. use chinese play store its working
2. install apk MOBOGENIE MARKET (i used it and its work again. just right now installed / team viewer ) its working good. (i think its working like play store)
BUT i want to ROOT WW_user version of my phone.
bye the way phone is AWESOME.. thank you spemall.. and FUK you spemall sending me CN version..
So if you fix problem with installing play store... please share it... i and trying to find out from 3 days
Click to expand...
Click to collapse
Go to this forum, got method to change frm CN ver to WW ver. In pg 70 onwards. Must go to asus.com singapore site to download the official firmware.
Meanwhile, enjoy this beautiful phone!
---------- Post added at 06:43 AM ---------- Previous post was at 06:40 AM ----------
http://forums.hardwarezone.com.sg/android-user-group-323/official-zenfone-5-thread-4646560-81.html
I wrote a post which hopes to help new Zenfone members, I would want it in one place to solve all the problems.
http://forum.xda-developers.com/android/help/asus-zenfone-5-zenfone-6-to-t2839984
Same problem with Asus Zenfone 2 (ZE551ML)
Hey guys
I have the same problem with Asus Zenfone 2 (ZE551ML)
Anyone can help me out please?
thanks
kabak79 said:
Hi guys
I'm asking you for HELP because I lost hope how to fix my problem with my new Asus Zenfone 5 on my own. I bought phone from China - Spemall.com (good and safe website). Phone is brilliant and very well made all is perfect except one thing - it was no play store installed. All other phones and tablets from them had play store installed this is first time when I had device without it.
I have this phone for two days now I was trying almost everything (in my opinion everything) to install both first Google Play Services and after that Play Store.
I downloaded both latest versions apk and first installed services and after play store but when trying to tap in play store icon all what I getting is
---Unfortunately Google play services has stopped.
I was cleaning data, cache, reinstalling both apps and even I did few times factory reset but nothing. I was still getting famous massage --- Unfortunately Google play services has stopped. Whatever I press Google settings or play store it will always end up in this same way.
Phone is not rooted!!!
I was using guides from you tube because that was easy start and you must start somewhere and sometimes when problem is little you are able to fix it but this time is different and my knowledge and you tube is not enough that's why I asking you guys to help me in this difficult moment.
Any help will be highly appreciated.
Best regards
Kabak
Click to expand...
Click to collapse
I use Zenfone 5(LTE) with kitkat for a while and I found a problem with Google Play Services / Open GMail/ and other apps , there is a problem with this version, I seen a error messages "Unfortunately, Google Play Services has been closed", / Unfortunately, Gmail has stopped", I don't know that its come from Google or on ASUS firmwares. If you have seen this error? i Think this Firmware already infected with new virus, i hope someone help me to solve this problem
sambovis said:
I use Zenfone 5(LTE) with kitkat for a while and I found a problem with Google Play Services / Open GMail/ and other apps , there is a problem with this version, I seen a error messages "Unfortunately, Google Play Services has been closed", / Unfortunately, Gmail has stopped", I don't know that its come from Google or on ASUS firmwares. If you have seen this error? i Think this Firmware already infected with new virus, i hope someone help me to solve this problem
Click to expand...
Click to collapse
I have same problem and I CAN'T FIND A METHOD

Sharp Aquos S2 Widget not work

I bought Sharp Aquos S2 from TWN, evething works fine with original play store except Sharp widget does not work (System UI no permission). Don't know how to set permission system UI?
PS: reset several times but does not work.
Please help.
Thank you
Kinda off-topic but how did You get google play store to work on Aquos S2?
I can't install it at all. Did You have it preinstalled on your phone?
I bought from Taiwan, it has google play store original but the problem is the phone widget is N/A.
_haker_1 said:
Kinda off-topic but how did You get google play store to work on Aquos S2?
I can't install it at all. Did You have it preinstalled on your phone?
Click to expand...
Click to collapse
liuhaychiv said:
I bought from Taiwan, it has google play store original but the problem is the phone widget is N/A.
Click to expand...
Click to collapse
So, you don't know how to install CH play to Sharp S2?
Everyone,
Pls let me know the way to install CH play.
Thank you so much.
liuhaychiv said:
I bought from Taiwan, it has google play store original but the problem is the phone widget is N/A.
Click to expand...
Click to collapse
Lucky You with play store preinstalled. I'd suggest you to simple get rid off original widget and install any other widget from google play store. The original one is not working for me either (N/A). I'm gonna keep fighting with mine. Does anyone know how to enter recovery mode on S2? I was able to boot in safe mode (power + volume down) but idk what's the combination for recovery. Maybe under recovery mode I'll be able to install all those google services. I was also unable to root this device.
If anyone got some info how to install google services on this I'd appreciate it!
Cheers,
Hi, first lucky owners of this brand new phone; could you share any benchmarks, please?
maxecume said:
Hi, first lucky owners of this brand new phone; could you share any benchmarks, please?
Click to expand...
Click to collapse
~70k antutu
~325k droidfish
Still no luck with play store :-/ @liuhaychiv
Can You tell me what's Your ROM version?
_haker_1 said:
~70k antutu
~325k droidfish
Still no luck with play store :-/ @liuhaychiv
Can You tell me what's Your ROM version?
Click to expand...
Click to collapse
You must install Google Play Services in order to have Google Play Store and other Google apps. Both apps can be found here: https://www.apkmirror.com/apk/google-inc/google-play-services/. Choose the right services, this one works for me: https://www.apkmirror.com/apk/googl...s-11-7-41-248-171017412-android-apk-download/
piskr said:
You must install Google Play Services in order to have Google Play Store and other Google apps. Both apps can be found here: https://www.apkmirror.com/apk/google-inc/google-play-services/. Choose the right services, this one works for me: https://www.apkmirror.com/apk/googl...s-11-7-41-248-171017412-android-apk-download/
Click to expand...
Click to collapse
This is exacly what I did. I've checked dpi, android version, cpu architecture. I've installed services, framework, account, play store in order. Still no luck. I've also installed google installer which is downloading all neccesary services automaticaly and... same story. Everything installs without any problem but it freezes when I want to open any google app.
Have You installed gaaps on Sharp S2 without those apps being preinstalled?
Actually, I haven't. I had Gapps preinstalled this time. But I had some Chinese phones before and not all of them came with Gapps. I never had problem with installing them.
S2 has plenty options to set rights and restrictions per app. They are in 3 sectors - under SIM settings (about use of networks), apps settings and S boost. I couldn't get internet radio working before I assign necessary rights to it. Have you checked that you gave all gapps needed rights?
Hm.. Maybe I've found the problem. Under SIM and S-boost everything looks good. In apps settings I'm unable to give "get location" for Google Services. I can see it needs "access precise location" to work. Can You tell me whether You have "get location" set for google services on your phone?
I gave GPS all possible permissions. Always.
Well, I can't. The phone is crashing when I want to swipe "location: ON" in google services. It freezes, going black-screen and then going back to settings. It's exacly the same when I want to allow Google Services Framework to read/write instant messages (as far as I can see online those two are by default OFF anyway). All the other permissions for all google apps are ON. Also, most of the other apps with location needed are crashing when I have gaaps installed. Idk why I cant give it all permissions, didn't find any similar problem online.
_haker_1 said:
Well, I can't. The phone is crashing when I want to swipe "location: ON" in google services. It freezes, going black-screen and then going back to settings. It's exacly the same when I want to allow Google Services Framework to read/write instant messages (as far as I can see online those two are by default OFF anyway). All the other permissions for all google apps are ON. Also, most of the other apps with location needed are crashing when I have gaaps installed. Idk why I cant give it all permissions, didn't find any similar problem online.
Click to expand...
Click to collapse
Then, it seems that the problem is serious. When I bought the phone I noticed that the system has flaws, so first thing I did was factory reset. Even after that I still have two errors, fingerprint scanner is slow and sometimes after unlocking the screen just turns blank and after using power button it turns out that phone is unlocked already. And after every resetting the phone Android Pay simply disappeared and has to be enabled in Google Play again. I've gotten one OTA already and nothing regarding both issues has been changed.
I guess you have 3 options: factory reset and set all bunch of Gapps again, returning the phone or waiting for next OTA. It is obvious that the problem is on the sw side and it is in proprietary Smile UI system precisely.
Hopefully they gonna sort it out soon.
Yeah, exacly. I've already done factory reset multiple times. I'm installing proper version of google service and I can't give it location permisions. I'm almost sure I'm doing everything right.
Gonna wait for OTA, I'll use it without play store atm.
I have no problems at all with fingerprint sensor and unlocking. I think we might have slightly different softwares. Can You tell me whats your ROM version? Mine is 00CN_1_27L with android patched September 1, 2017. Kernel Version 4.4.21
Cheers
_haker_1 said:
Yeah, exacly. I've already done factory reset multiple times. I'm installing proper version of google service and I can't give it location permisions. I'm almost sure I'm doing everything right.
Gonna wait for OTA, I'll use it without play store atm.
I have no problems at all with fingerprint sensor and unlocking. I think we might have slightly different softwares. Can You tell me whats your ROM version? Mine is 00CN_1_27L with android patched September 1, 2017. Kernel Version 4.4.21
Cheers
Click to expand...
Click to collapse
Mine is 00WW_1_27L and that is the difference. WW stays for worldwide and CN for china (kernels are the same). And WW has Gapps installed. But it has other issues caused by incorrect android system modification (smile UI).
Result of that erroneous system is obviously in Gapps failure. My previous phone was Chinese (there was ww version as well), without Gapps, but system was good and I had no troubles installing Gapps.
I understand - thanks for information. I guess I'll have to wait for root manual and flash rom to WW in future.
You don't need root, just OTA or factory image. If I were you, I'd ask both the seller and Sharp for it Describing troubles and they might hear you.
Sharp didn't even reply. Seller said that I bough device with CN rom and it is as it is. They are both kinda right. How can I OTA with region change? I dont think I can use factory image as my image is CN atm. WW images are not available online.
It's the same kernel, exactly the same hw, there is no difference, only the system. You can flash either ww ota or factory image. Another problem is to get any if supplier doesn't cooperate.

Android Pay not working on chinese version Mate 10?

Just want to ask you guys that have Chinese version of mate 10, is android pay working for you?
Every time I try to add a payment card in the android pay app, 3 seconds after the camera opens the app will switch back to it's previous screen. I also can not make payment on play store. I can download free apps but I cant purchase app even though I have a bank card stored on my google account. Anyone have the same problem?
I've got the Mate 10 Pro which was shipped from Carphonewarehouse here in the UK and I'm having the same problem with Android pay. I've tried reinstalling but still persists.
Same problem with the ALP-29 (European) model. Is it something with the way Launch handles apps perhaps?
wow, I didn't expect European version have the same problem. I thought it's the Chinese firmware's problem.
This is a pretty serious bug imo, Huawei should fix it asap.
Android pay works on my AL00 rebranded to L29 C636 but tried to use it twice and my card got declined. I have no issues with the card. Strange .
Update. I think it was because I had app lock set to Android Pay. I disabled it and all payments work fine.
tboy2000 said:
Android pay works on my AL00 rebranded to L29 C636 but tried to use it twice and my card got declined. I have no issues with the card. Strange .
Click to expand...
Click to collapse
I've got a really weird issue with the original L29 and Android Pay. The card is accepted and it works but the icon for Android Pay simply disappears and it shows in Google Play as disabled. Enabling it returns it but shortly it disappears again. And it never survives reboot.
Hey guys, plz try to go to Google Play and add ur credit card into it, then go back to the Android Pay and try adding a card again.
If this helps, plz let me know. Good luck.
davintsai said:
Hey guys, plz try to go to Google Play and add ur credit card into it, then go back to the Android Pay and try adding a card again.
If this helps, plz let me know. Good luck.
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Click to collapse
I cant even add new card into play store now. It says there is an error, please try later:crying:
rustom11 said:
I've got the Mate 10 Pro which was shipped from Carphonewarehouse here in the UK and I'm having the same problem with Android pay. I've tried reinstalling but still persists.
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Click to collapse
I find the fix for camera jumping back issue, go to phone manager-launch-android pay. Turn it to manual and turn on all sub options under manual.
However I still can not pass the card verification process on this phone, android pay says it is card issuer problem. But I tried all of my bank/ credit cards , none of them can pass the verification. And the same cards can be used on my old P9 PLUS and on my friend's MATE 9. So there is definately something wrong with the mate 10, very strange problem.
Hello all, i had this problem too but resolved it by following the instructions here: https://forum.xda-developers.com/mate-10/help/huawei-mate-10-android-pay-t3714857.
Try clearing all data in your Google Play Services (under Settings->Apps). Let Play Services reload the data and try adding a new card again using Android Pay. If that doesn't work, then uninstall updates from Google Play Services, the reboot your phone. Wait for play store to update your Google Play Services to the latest version (it can take a while) then adding new cards to Android Pay shouldn't be a problem. Hope this works for all!
Google Play Services Issue
It has already been stated but please clear all data from Google Play Services. I had the same problem with Android pay. Cleared all data and I'm good to go. Mate 10 fully rocks right now!
After tried everything you guys suggested, I still can not get this working. Cards still cant pass the verification process. Whats your play store version and play service version? I installed one from APKMIRROR, (940-175121617), which is suppose to be the one for android 8, but everytime i restart phone it will be replaced with (448-177350961)
staroceanxc said:
After tried everything you guys suggested, I still can not get this working. Cards still cant pass the verification process. Whats your play store version and play service version? I installed one from APKMIRROR, (940-175121617), which is suppose to be the one for android 8, but everytime i restart phone it will be replaced with (448-177350961)
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Click to collapse
same issue, cannot pass verification process when adding VISA, did you fix the problem
Master card works for me, strange
same issue here using the chinese mate 10 pro. disabling google services, reinstalling it doesn't work. still cant add a visa card. any ideas?
eddyz said:
same issue here using the chinese mate 10 pro. disabling google services, reinstalling it doesn't work. still cant add a visa card. any ideas?
Click to expand...
Click to collapse
I personally think the Chinese rom is the best rom for our Mate's, but unfortunately, I think that because Google is blocked is China, Android Pay may NEVER work for us (for me I'm in the US using the Chinese rom). I tried for 5 days straight and couldn't get it working correctly. I hope you have better luck than I did
If all fails maybe can rebrand the rom to your region?

HELP! Oreo Update. Play Store shows all PAID apps are unpaid (have to purchase again)

Note that I only have one Google account on the device
I bought a brand new sealed Samsung Galaxy Tab S3. I setup the device for the first time and went straight to updating to Marshmallow which then allowed me to finally update to Oreo. So then I tried to install an app that I already paid for. But it said I didn't pay for it (says $3.99 instead of INSTALL). So I thought that maybe it's from a fishy developer who makes their apps temporary free (P.AG.F.) and pulled the rug from under me. But then I noticed all of my paid apps are UNPAID. So then I decided to go for a legit developer who I was confident is a good developer (Nova Launcher Prime), and even on the Play Store page it said I have to pay money for it even though I already purchased it on my Google account. Even when I click on "Purchased Apps" the apps show as purchased, but as soon as I go to the app's page, it show as unpaid.
So I decided to maybe factory reset the device. Nope. The problem persisted. I checked for an OS update past Android 8.0.0. There was no update. So then I decided to lookup an APK mirror for Google Play Services (using Play Services Info), and I downloaded the correct app for my device (architecture and dpi). I installed the latest Play Services. But in Play Services info it shows that my newly installed App is still the old version from 2016. On Play Services Info it says I need to install the 2018 version (obviously I tried to). It didn't do anything. Still did not work
I am wondering if I got a botched update of Oreo. What do I do? I am out ideas at this point. Man what the heck???
EDIT: Play Services version 12.6.88 (also the updated OS install this version)
poetryrocksalot said:
I bought a brand new sealed Samsung Galaxy Tab S3. I setup the device for the first time and went straight to updating to Marshmallow which then allowed me to finally update to Oreo. So then I tried to install an app that I already paid for. But it said I didn't pay for it (says $3.99 instead of INSTALL). So I thought that maybe it's from a fishy developer who makes their apps temporary free (P.AG.F.) and pulled the rug from under me. But then I noticed all of my paid apps are UNPAID. So then I decided to go for a legit developer who I was confident is a good developer (Nova Launcher Prime), and even on the Play Store page it said I have to pay money for it even though I already purchased it on my Google account. Even when I click on "Purchased Apps" the apps show as purchased, but as soon as I go to the app's page, it show as unpaid.
So I decided to maybe factory reset the device. Nope. The problem persisted. I checked for an OS update past Android 8.0.0. There was no update. So then I decided to lookup an APK mirror for Google Play Services (using Play Services Info), and I downloaded the correct app for my device (architecture and dpi). I installed the Play Services. But in Play Services info it shows that my newly installed App is still the old version from 2016. On Play Services Info it says I need to install the 2018 version (obviously I tried to). It didn't do anything.
I am wondering if I got a botched update of Oreo. What do I do? I am out ideas at this point. Man what the heck???
Click to expand...
Click to collapse
I'm sure it's not the device. Check to make sure you have the latest version of play store. You can do that using the three bar menu in play store and going to settings.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I'm sure it's not the device. Check to make sure you have the latest version of play store. You can do that using the three bar menu in play store and going to settings.
Sent from my [device_name] using XDA-Developers Legacy app
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Click to collapse
Play store is up to date. Play services is also up to date. I can't even downgrade play services to a version below 12.6.88.
[This post is edited]
poetryrocksalot said:
Play store is up to date. Play services is also up to date. I can't even downgrade play services to a version below 12.6.88.
[This post is edited]
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Click to collapse
That's interesting. Mine is 10.2.06 and says it's up to date. It's also working fine. Did your device update to Oreo on it's own or did you flash it with Odin? You're in the US, right?
Edit, my play services is 12.2.85. Play store is 10.2.06
Sent from my [device_name] using XDA-Developers Legacy app
Also, make sure you are not in your "Secure Folder" when running play store. It will not access your account properly and will force you to pay for everything again.
Can you access Play store from a computer? Do you still see the apps you paid for?
Otherwise, I'd contact Google Support and see what is wrong with your account.
jd1639 said:
That's interesting. Mine is 10.2.06 and says it's up to date. It's also working fine. Did your device update to Oreo on it's own or did you flash it with Odin? You're in the US, right?
Edit, my play services is 12.2.85. Play store is 10.2.06
Sent from my [device_name] using XDA-Developers Legacy app
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Oh man what the heck. What do I do? My device won't let me downgrade. Oh man. I am screwed. Edit: Yes everything is fine on all of my devices. Including Android emulators. I turned on the "use secure folder" during factory setup. But when I click on Secure Folder it tells me I need to sign in to my Samsung account in order to use it. So I am not even sure if Secure Folder is the issue. Cause it wont even let me into the app unless I sign up. Play Services is 12.6.8 no downgrade allowed. Play Store is 10.2.06 ???
poetryrocksalot said:
Oh man what the heck. What do I do? My device won't let me downgrade. Oh man. I am screwed.
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Click to collapse
You're not screwed. How did you get Oreo on your device? There isn't a US version so I'm assuming you used Odin. If so did you use the UK version. You're right, you won't be able to down grade to nugat but I'm on Oreo, in the US, and it's working fine.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
You're not screwed. How did you get Oreo on your device? There isn't a US version so I'm assuming you used Odin. If so did you use the UK version. You're right, you won't be able to down grade to nugat but I'm on Oreo, in the US, and it's working fine.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Nope. I read news today that Samsung Tab S3 in the US are rolling out Oreo updates. I got excited and I was like oh what a coincidence because that day was the same day I decided to open up my brand new Samsung Galaxy Tab S3 from the sealed retail packaging. So like I really didn't do much. No tweaks. No strange configuration or app installations. I literally went through Android settings and installed the updates through the official "search for update" method. Note that the update service found the Marshmallow update and forced me to install it before I would be able to find the Oreo update.
No Odin. No flashing. No rooting. No Adb. Nothing nada. EDIT: It's possible I bought a NON-US version of Tab S3, but I don't see how that is relevant because that version of Tab S3 should have Play Store bugs ironed out by now.
poetryrocksalot said:
Nope. I read news today that Samsung Tab S3 in the US are rolling out Oreo updates. I got excited and I was like oh what a coincidence because that day was the same day I decided to open up my brand new Samsung Galaxy Tab S3 from the sealed retail packaging. So like I really didn't do much. No tweaks. No strange configuration or app installations. I literally went through Android settings and installed the updates through the official "search for update" method. Note that the update service found the Marshmallow update and forced me to install it before I would be able to find the Oreo update.
No Odin. No flashing. No rooting. No Adb. Nothing nada. EDIT: It's possible I bought a NON-US version of Tab S3, but I don't see how that is relevant because that version of Tab S3 should have Play Store bugs ironed out by now.
Click to expand...
Click to collapse
The US version of Oreo isn't available for Odin flash yet, otherwise I'd give it a try and see if it's an issue with the firmware. But I don't think even Samsung would have messed up play store. If it was just released it may be available later today.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
The US version of Oreo isn't available for Odin flash yet, otherwise I'd give it a try and see if it's an issue with the firmware. But I don't think even Samsung would have messed up play store. If it was just released it may be available later today.
Sent from my [device_name] using XDA-Developers Legacy app
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I feel like if I flashed an Oreo ROM then the problem would disappear. Is there no one else from the US beside me who has updated through the official outlet?
On my Oreo Play Services is v12.6.85 and Play store is v10.2.06-all and I see my paid for apps without issues.
aspexil said:
On my Oreo Play Services is v12.6.85 and Play store is v10.2.06-all and I see my paid for apps without issues.
Click to expand...
Click to collapse
Man. Wtf why does this always happen to me with Google? Like in YouTube, my old playlists show up on my PC Chrome Browser. But they don't even exist in the YouTube app (only the new playlists appear). And on YouTube, there is exactly ONE youtuber that I can't toggle notification for, and that is Marquez Brownlee. But if I made another YouTube account I can toggle on the notification (the ringing bell symbol) for this YouTuber just fine.
NOBODY has these issue except me. Why?
I HAVE INCLUDED SCREENSHOTS AND PICTURES. SOMEBODY HELP ME
jd1639 said:
You're not screwed. How did you get Oreo on your device? There isn't a US version so I'm assuming you used Odin. If so did you use the UK version. You're right, you won't be able to down grade to nugat but I'm on Oreo, in the US, and it's working fine.
Sent from my [device_name] using XDA-Developers Legacy app
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Click to collapse
Oh I meant that I can't downgrade Play Services, as in I can't install an older version of Play Services.
Another Picture shows the Play Store works fine on other devices. Also here is video of Marquez Brownlee notification problem if you don't believe me. Problem has existed for years already and still hasn't been fixed.
Edit: Second video is portrait because I'm taking it with the Tab S3 with a heavy armored Gumdrop case and can't hold it in landscape (small hand and body) while using the mouse. Don't have tripod either and I was trying to obscure private information.
It isn't that we don't believe you. We do. But there is something wrong with your Google account. If it was me I would factory reset the device and go through the re-install of the Google Account. Somehow Android is not getting updated with your Google Account info so either it is a connectivity issue with Google or something with the install process.
aspexil said:
Also, make sure you are not in your "Secure Folder" when running play store. It will not access your account properly and will force you to pay for everything again.
Can you access Play store from a computer? Do you still see the apps you paid for?
Otherwise, I'd contact Google Support and see what is wrong with your account.
Click to expand...
Click to collapse
SOLVED.
You have to turn off that option during initial "factory" setup. I couldn't turn it off because I didn't have or don't remember my Samsung Account. You need the Samsung Account in order to go past the login screen for "Secure Folder". As far as I know, there is no way to turn off secure folder after it is turned on without a Samsung Account. Deactivating/disabling the Secure Folder app also did not work. I fixed it by factory resetting the device and making sure that the initial toggle for Secure Folder is set to "OFF" (I think the reset is a necessary prerequisite). It looks like the issue is poor software design. Being required to have an account to turn if off, while being able to turn it on without the account is just a terrible choice in design. User aspexil, you have been thanked.
This post has been edited.
poetryrocksalot said:
SOLVED.
You have to turn off that option during initial "factory" setup. I couldn't turn it off because I didn't have or don't remember my Samsung Account. You need the Samsung Account in order to go past the login screen for "Secure Folder". As far as I know, there is no way to turn off secure folder after it is turned on without a Samsung Account. Deactivating the Secure Folder app also did not work. It looks like the issue is poor software design.
Click to expand...
Click to collapse
Glad you got it solved. That might be something new with Oreo. I didn't have that problem when I first got my tab. Ever since it's been rooted and I've never had a Samsung account. Or maybe I turned it off when initially setting up the tab.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
Glad you got it solved. That might be something new with Oreo. I didn't have that problem when I first got my tab. Ever since it's been rooted and I've never had a Samsung account. Or maybe I turned it off when initially setting up the tab.
Sent from my [device_name] using XDA-Developers Legacy app
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UNSOLVED.
Actually it's unsolved again. I typed down Nova Launcher in the search box to check if I have it "paid". And it showed up as paid. But now I realized that I was looking for Nova Launcher Prime. Damn it. I guess I need to flash my Tab S3 to a reliable ROM then?
poetryrocksalot said:
UNSOLVED.
Actually it's unsolved again. I typed down Nova Launcher in the search box to check if I have it "paid". And it showed up as paid. But now I realized that I was looking for Nova Launcher Prime. Damn it. I guess I need to flash my Tab S3 to a reliable ROM then?
Click to expand...
Click to collapse
When you factory reset did it reset to Android v7.1? Maybe just stop there and see if you can get the tablet to work before applying Android v8.0? I haven't used anything but stock so don't know what ROM to use.
aspexil said:
When you factory reset did it reset to Android v7.1? Maybe just stop there and see if you can get the tablet to work before applying Android v8.0? I haven't used anything but stock so don't know what ROM to use.
Click to expand...
Click to collapse
Nope. When I factory reset. It reset to Android Oreo 8.0.0. Play Services installed was 12.6.85 (instead of 12.6.88, I think I actually installed 12.6.88 manually via sideloading). The play store version is the same 10.2.06.
So I am wondering which ROM provided online is legitimately unchanged and STOCK so I can just flash via Odin. Then install the Oreo update via WiFi (I am assuming I received a corrupted update that won't happen again).
Also, one guy told me from another thread that he had the same issue and said he just waited a few days and let Play Services "sync" and it just fixed itself automatically. Although, I don't know if he really does have the same problem.
poetryrocksalot said:
Nope. When I factory reset. It reset to Android Oreo 8.0.0. Play Services installed was 12.6.85 (instead of 12.6.88, I think I actually installed 12.6.88 manually via sideloading). The play store version is the same 10.2.06.
So I am wondering which ROM provided online is legitimately unchanged and STOCK so I can just flash via Odin. Then install the Oreo update via WiFi (I am assuming I received a corrupted update that won't happen again).
Also, one guy told me from another thread that he had the same issue and said he just waited a few days and let Play Services "sync" and it just fixed itself automatically. Although, I don't know if he really does have the same problem.
Click to expand...
Click to collapse
I'm pretty sure you will not be able to install nougut firmware after installing Oreo. The bootloader for Oreo is new and Samsung usually trips an e-fuse when updating the bootloader. But you can give it a try and then letting the device update. I get firmware from updato. But be advised that Oreo for the us isn't available yet (nougut is there). The UK version works fine, though. That's what I'm on.
PS, you'll have to enable developer options and then oem unlock to use Odin.
Sent from my [device_name] using XDA-Developers Legacy app

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