I have a Galaxy Alpha with a broken screen from a drop. The device seems to be able to boot up, but screen is black so I cant even see anything. Samsung is asking me for 2/3 of what I paid for it, in order to replace the broken screen. Which is a non-starter.
The phone is really only of use to me as a "home" for the Gear app for syncing my Samsung Gear S watch. Unfortunately I had the phone offline and sync was off, at the time I dropped it. I'd rather not buy another phone just as a home for the watch and obviously, I dont want pay for a new screen when the cost is almost price of buying the phone.
Is there anyway for me to turn on the sync remotely or via a host PC? Just so I can turn the sync on and keep being able to use the email on my smartwatch. I have tried the find my phone on Google dashboard but my only option there is to wipe the device or make a call to it, but I cant control any of the settings otherwise.
Any ideas helpful...
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Yesterday I dropped my Galaxy S3 GT-I9300 softly on the floor, but immediately I noticed that there was a problem with the screen: the glass was not broken, but colours were abnormally green, with a horizontal white line at the top of the screen, and a little circular dead zone in the upper left corner. I could still use it. But a few hours later, the light intensity of the screen had progressively and drastically decreased, and the phone could no longer be used. Today, the screen is totally black…
All data was saved on the external card, and I thought that Gmail synchronization would have saved my agenda. So initially, it did not seem like a too big problem, except for the cost of screen replacement, but when I realized that my calendar synchronization had not been not properly configured, the problem suddenly became more serious! My main problem is now data, not screen!
When the phone is on, and connected to my PC via an USB cable, I can only access two folders on the phone: “Card” and “Phone” (the external card is still in the phone). I have the original ROM, the phone is not rooted.
Do you think that my calendar data is there somewhere? I don’t know where to find it.
I’m afraid that all data will be lost if I send back my phone to the reseller's after sales service.
Alternatively, is there a mean, with an HDMI adapter and an external screen, to use the phone anyway: only the display does not work, the rest of the phone seems OK. The touch screen still worked fine yesterday, when I could still see something. Will I see anything on the TV when touching the phone screen? It would be wonderful if I could just reconfigure my synchronization, in spite of that black screen, and thus recover my agenda data via my Gmail account, before sending the phone to the after sales service.
Any suggestions are welcome.
Search exact same question been asked before and i believe a workaround was found .
jje
You can use ADB to make a backup of all your apps + data. However USB Debugging must be enabled for this to work. Is it enabled on your device?
If yes, there are a lot of guides on how to backup your phone`s content such as Apps + Data.
One such guide is this: http://www.thesuperusersguide.com/adb-backup--restore.html
No, I had not activated "ADB debugging" and without screen, it seems a little bit difficult to do it now, thus precluding "ADB" use. That's why I was wondering if there was a possibility to use the phone with an external screen via a MHL-HDMI adapter, assuming the touch screen still works… Any idea?
yes, just do that. you can also access adb from recovery without having to enable anything
I am now pretty sure that touch screen is OK. Even if I don't see anything, swiping the screen to unlock it produces the usual sound. So I won’t do anything until I get a MHL HDMI adapter. I think it is the simplest way, if that works… I keep you informed in a few days. Many thanks
Some contacts for whatever reason werent saved my girlfriends galaxy s4 screen broke the phone turns on but can not see anything on the screen
is there anyway to get contacts off this phone?
If you could somehow get to this location you would be able to catch them: /data/data/*.providers.contacts/databases/contacts2.db
From then on, I don´t know more. Good luck
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
andy93k said:
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
Click to expand...
Click to collapse
The media is not going to be accessible while the pattern lock is enabled, which is why it connects but does not display any files. There is not a way around this. Your only solutions will be to get the screen fixed or to find a friendly shop that can connect a screen long enough to disable the pattern lock and enable USB Debugging, if needed. In the future, it might be a good idea to look into syncing your pictures and other important data to a cloud service like Google+, Dropbox, etc. on a regular basis to avoid being stuck with less than desirable solutions during worst case scenarios.
My phone fell into water for less than a second. After drying it out, the screen worked for a couple of days, after which time it would no longer turn on. The capacitive buttons light, but not the display. I restarted it (power and volume down), but I can't unlock it now since the screen isn't working. I have a fingerprint stored, but can't use it after a restart without my unlock code. I have since bought an S7 Edge, so the S6 is no longer connected to the network. In addition, it appears that I had WiFi off as Find My Mobile can't locate it.
I really want to get my data off the phone, specifically pictures/videos, etc... I've tried to connect via adb, but I can't seem to get the device to show up. I tried Vysor, but it can't see it either. Kies sees it, and my Windows PC also sees it (can't access the filesystem unless it's unlocked). The S6 doesn't support HDMI/MHL (thanks Samsung), so I can't send the output to a TV.
Any help would really be appreciated. I don't want to dump $150 for a new screen unless I have no other choice to retrieve my data.
I have the exact same issue and looking for an answer as well.
Wondershare could help you guys. Not sure if it needs confirmation on the phone, but it seems to have a seperate mode for broken displays. I hope it works. Which kind of information do you need most? Like pictures, or contacts,...? Because depending on your need, we might be able to find another solution for you.
https://youtu.be/K3QHUyXgW_c
Might work as well.
Sent from my SM-G925F using XDA Free mobile app
Thanks N00BY0815. I'll take a look at the info you provided and report back.
Ideally, I'd like to get my pictures, videos, and at least some other data (my Temple Run save, etc...). Most of my contacts were stored in my Google account, but odlly some weren't stored (I could swear that I selected my gmail account each time I added a contact, but I guess not).
Thanks
N00BY0815 said:
Wondershare could help you guys. Not sure if it needs confirmation on the phone, but it seems to have a seperate mode for broken displays. I hope it works. Which kind of information do you need most? Like pictures, or contacts,...? Because depending on your need, we might be able to find another solution for you.
Might work as well.
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
I tried to turn the phone off (volume down and power button while plugged in to the charger). I've done it before and it has appeared to turn off. This time, however, the screen lit up slightly green and the LED is now pulling blue as if it were starting up. Now I can't seem to do anything with it. It won't turn off.
Any ideas?
I have seen various fourms where people managed to root their Gear S and then load CM 12 on it or other methods to get it to work on nonsamsung phones. I have rooted a few phones and loaded some ROMS before ( this site is great), but can't seem to get anywhere on this Gear S. It was bought as a Christmas present for when I had a S5 Active, but am about ready to just chunk it in the trash. I can't seem to get any other ROM to load on this phone or get it to talk my Pixel. Does anyone know if this has been successfully done and or anyone who does this for hire or a shop that does. Would work out the details, but trying to figure out if I can just pay to get this watch working or if I just need to go buy Android Wear watch. Thanks in advance.
Hey, i'll help you
i had the same problem as you, the samsung manager app on the play store wont sync with the watch no matter how many times you try, so this is what i did to make it work:
1 if your gear s is still stuck on the set up and is requesting to open the gear manager app on your phone. Go to the second screen on your watch and you will see a samsung logo on the left corner, tap on it for about 20 to 30 times after this you will get the bluetooth adress show at the bottom of the screen, then tap and hold the logo again for 3 seconds, and done you will skip the setup procces.
2 go to settings on the watch and go to bluetooth and select make my watch visible, then on your phone open the bluetooth conf. and sync it this will allow you to receive calls and make calls from your watch.
3 to get the notifications on your watch you will have to turn on hotspot on your pixel and then go to the wifi settings on your gear s and connect it to your phone via wifi.
thats it you got your gear s work around this non samsung compatibility issue. i hope this help you.
i love my gear s but now i got a oneplus 3t kinda bummer that samsung wont make all their smartwatch compatible with all phones. good luck.
Problem with Gear S (and I had same problem so I asked Samsung) is, that u can pair it ONLY with Galaxy S lineup (for 100% compatibility - call, sms, installing apps, etc.). If you have different phone than Galaxy S and you downloaded app from google play, you can't pair them with it. The google play app is only for Gear S2, Gear S3, Gear FIT and older. But not for Gear S.
You can get them working, but it will never have all functions. In other words, 100% compatibility is impossible.