[Q] Xperia Z2 won't charge while it's powered on - Xperia Z2 Tablet Q&A, Help & Troubleshooting

Tablet is a rooted Verizon Xperia Z2.
If it's powered on it will not charge with original stock USB charger or a generic magnetic dock charger.
If I turn it off it charges perfectly with either charger.
What could be wrong?

Try Ampere app to see what's the tablet measuring!

I just bought an ebay refurb Z2 and mine won't charge with the usb or magnetic cable unless it's totally shut down. Won't even charge in standby mode with the screen off. Did you find a solution?

Phrancis5 said:
I just bought an ebay refurb Z2 and mine won't charge with the usb or magnetic cable unless it's totally shut down. Won't even charge in standby mode with the screen off. Did you find a solution?
Click to expand...
Click to collapse
Had the same problem on KitKat 4.4.4., but after flashing Lollipop 5.1.1. It worked....

Hmmm, with my own cable (not original) I had the same problem in the past.
But when I used the original Sony cable, it worked well. !?!?!?

Related

[Q] My Photon's battery won't charge from USB in car

Has anyone else had this problem? I plug my Photon into a USB power adapter plugged into my car's cigarette lighter and the phone displays the message that the device is charging but the percent of charge continues to decline. I have changed USB adapters and USB cables but it still happens. If I use an AC adapter and the same USB cable the phone charges correctly.
Is it a software or hardware problem? I was unlocked and rooted using several of the current custom ROMs and the charging process in the car worked then. When I re-locked and went back to stock and re-rooted then this happened.
i am having the same issue as of yesterday. Did you ever find out what the issue was?
im guessing that the car was off and that it was a foreign car...
Numerous issue could actually cause the same symptoms, Apps/games in the background... failing alternator, failing cigarette lighter, failing car adapter...
car not running while its charging could also cause this issue depending on charge level of the battery and the volts of the battery...
What you'll need to do is eliminate the possibilities..
Try with the car on and the phone on...
try with the car on and the phone off...
try with a different adapter for the car...
try with a different usb cord...
try with a magnum 44 aimed at it...
Try with a different Car is also another good option.
Ditto.
I am having the same problem.....worked fine before I unlocked/rooted. Anyone else have a suggestion?
I have the same issue with the incar charger and using a computers usb port to charge my phone..(doesnt charge when under load ..ie-dowloading something)...i think that it is the charger being underpowered..example..
Stock a/c charger puts out 850mA
Most computer usb and standard car usb chargers only put out around 500mA
Sent from my MB855 using xda premium
Mine charges very slowly in the car. The other day, I plugged in at 32%. Drove 30 minutes to get home, and it had only reached 37%. Plugged in at home, and within 10 minutes had well over 50%, even though I was actively using it then.
This is on stock rooted, btw.
The stock drivers must use a very conservative power draw when plugged into a relatively low-output power source. By contrast, the power draw from a high-output AC adapter must be quite aggressive, because it charges more quickly than other phones I've used when plugged into AC.
It did turn out to be caused by the car charger being underpowered. I went to BestBuy and bought a "high capacity" charger and all is good!
ChadH42 said:
It did turn out to be caused by the car charger being underpowered. I went to BestBuy and bought a "high capacity" charger and all is good!
Click to expand...
Click to collapse
Which specific car charger did you get? I'm having the same problem too!
The Photon needs at least 850mA charger to get charge currently. Otherwise it charge slowly or not charge at all.
Can anyone post a link to a specific charger that is working great for you and charging fast while in the car?
has any one who got charger working ? can anyone pls post the link to product
thanks in advance
vabs99 said:
has any one who got charger working ? can anyone pls post the link to product
thanks in advance
Click to expand...
Click to collapse
This one worked for me!
http://www.amazon.com/Motorola-Vehi...93004842&sr=8-2&keywords=motorola+car+charger

Using a car charger with a magnetic charging cable

Just thought I'd let people know of my experiences using a car charger with the USB magnetic charging cable. I have a 2.1 amp dual port USB car charger and also a Sony magnetic charging cable from my CP12 battery cover. I tried using the magnetic charging cable plugged into the car charger this morning and attached the magnetic charging end to my Xperia Z Ultra. The phone was on around 24% and started charging pretty quickly up until around 40% within probably 20mins. This is quite fast for this particular car charger as it seemed to take ages when I used to use it to charge my HTC One X with a normal micro USB cable. Anyway after it hit 40% I noticed it had stopped charging. I had a look at the charger and the power LED was off so I went to pull it out to check and noticed it was very hot! Not sure if it blew a fuse or went into thermal overload shutdown but I definitely think that it isn't really rated at 2.1amp.
Has anyone else had experiences using a car charger to charge their Xperia Z Ultra? I might just try the micro USB cable next time but I liked how quickly it charged with the magnetic charging cable.
I haven't tried it but I think the problem is the magnetic cable that you are using.
ಠ_ಠ
On mobile....
julz said:
Just thought I'd let people know of my experiences using a car charger with the USB magnetic charging cable. I have a 2.1 amp dual port USB car charger and also a Sony magnetic charging cable from my CP12 battery cover. I tried using the magnetic charging cable plugged into the car charger this morning and attached the magnetic charging end to my Xperia Z Ultra. The phone was on around 24% and started charging pretty quickly up until around 40% within probably 20mins. This is quite fast for this particular car charger as it seemed to take ages when I used to use it to charge my HTC One X with a normal micro USB cable. Anyway after it hit 40% I noticed it had stopped charging. I had a look at the charger and the power LED was off so I went to pull it out to check and noticed it was very hot! Not sure if it blew a fuse or went into thermal overload shutdown but I definitely think that it isn't really rated at 2.1amp.
Has anyone else had experiences using a car charger to charge their Xperia Z Ultra? I might just try the micro USB cable next time but I liked how quickly it charged with the magnetic charging cable.
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Click to collapse
I'm actually very impressed that you were able to get the magnetic cable to stay. If I am able to get the cable to stick, I can't even breathe around it.
SPtheALIEN said:
I'm actually very impressed that you were able to get the magnetic cable to stay. If I am able to get the cable to stick, I can't even breathe around it.
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Click to collapse
100% agree
julz said:
Just thought I'd let people know of my experiences using a car charger with the USB magnetic charging cable. I have a 2.1 amp dual port USB car charger and also a Sony magnetic charging cable from my CP12 battery cover. I tried using the magnetic charging cable plugged into the car charger this morning and attached the magnetic charging end to my Xperia Z Ultra. The phone was on around 24% and started charging pretty quickly up until around 40% within probably 20mins. This is quite fast for this particular car charger as it seemed to take ages when I used to use it to charge my HTC One X with a normal micro USB cable. Anyway after it hit 40% I noticed it had stopped charging. I had a look at the charger and the power LED was off so I went to pull it out to check and noticed it was very hot! Not sure if it blew a fuse or went into thermal overload shutdown but I definitely think that it isn't really rated at 2.1amp.
Has anyone else had experiences using a car charger to charge their Xperia Z Ultra? I might just try the micro USB cable next time but I liked how quickly it charged with the magnetic charging cable.
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Click to collapse
Hi Julz,
I hope your device is ok. I was using a similar charger in my car. Had two USB slots. 1amp and 2.1amp.
I'm not sure what cause it, or what happened. But I've had to send my Ultra to the store where I bought it. For some reason my device did that same as you describe. It also wouldn't stop the LED from showing. Meaning that it thought it was charging all the time. (even when not plugged in)
Now amps should be fine. Its the volts that you have to worry about. I posed a thread about batteries that talks about amps volts and how to look after your device... take a look
LINK:
http://forum.xda-developers.com/showthread.php?t=2505165&highlight=battery
check it out...
I have been using my Magnetic charging cable ( I pulled out of my Sony DK30 )
in my car for over a month with the Griffin PowerJolt Micro & have not had a
single issue with the phone or the charger . here are the specs & a pic of the charger .
Technical Specifications
Input: 12 volts DC
Output: 5 volts DC at 2.1 amps
Output power: 10 watts link to charger .
link to charger =
http://store.griffintechnology.com/ipad/powerjolt-micro-ipad
Yeah I think the generic no name chargers probably lack quality circuitry to regulate the charging properly. I'm hoping the Xperia Z Ultra has some decent built in charging protection to prevent issues with minor spikes or fluctuations. Brand name chargers like griffin should be ok.
Similarly, been using the magnetic cable with a griffin car adapter without any problems since I got my unit.

[Q] Xperia z2 charging problem...

I am xperia z2 user since july 2014.
Until tooday everything was fine.
Onw hour ago i started playing Angry birds epic, and phone got really warm.
After few minutes i noticed that i have low level of battery, so i puted it on magnetic charger, and...nothing. It didnt start to charge. So i connected USB plug and also no reaction.
Phone is working except that it is not charging , and even in a basic menu it gets warmer then usual.
Any ideas??
Soft reset it. Hold volume up + power until3 vibrations
Or let it cool down first
mariosraptor said:
Soft reset it. Hold volume up + power until3 vibrations
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Click to collapse
I tried this way and it does not work.
I have z2 with same problem but I solved it
I have z2 with same problem it started with me after I bought the magnetic cable charger since then and the usb cable keeps bilnking on and off and the battery drain instead of charge and I can onlycharge the mobile using the magnetic cable..... I read here that the cause of the problem could be connecting the magnetic cable upside down and I did it by mistake and then the usb problem started so to solve my problem i connected the magnetic cable upside down once again and then connected the usb cable and its working but if I used the magnetic cable again the problem come back to raise so I do the same by connecting the magnetic cable in a invert way.
Mostafa_Voldo said:
I have z2 with same problem it started with me after I bought the magnetic cable charger since then and the usb cable keeps bilnking on and off and the battery drain instead of charge and I can onlycharge the mobile using the magnetic cable..... I read here that the cause of the problem could be connecting the magnetic cable upside down and I did it by mistake and then the usb problem started so to solve my problem i connected the magnetic cable upside down once again and then connected the usb cable and its working but if I used the magnetic cable again the problem come back to raise so I do the same by connecting the magnetic cable in a invert way.
Click to expand...
Click to collapse
Hi, i probably have the same issue. Have you connected both cables at the same time to solve it?

[Q] Sony Xperia Z2 and USB Portable Charger

Hi,
Ever since I upgraded my Sony Xperia Z2 from 4.4.3 to 4.4.4, I am unable to charge it with a portable USB power pack. It starts charging for 2 seconds and then stops, regardless if the screen is on, dimmed or locked.
Charging works fine via USB cable to laptop or using wall charger.
The portable power pack charges Samsung S5 fine without any issues. Only started since the firmware was upgraded.
USB Portable Power Pack:-
Capacity: 4800mah
Input: DC 5V 1A
Output: DC 5V 1A
Any ideas?
Slip_Stream said:
Hi,
Ever since I upgraded my Sony Xperia Z2 from 4.4.3 to 4.4.4, I am unable to charge it with a portable USB power pack. It starts charging for 2 seconds and then stops, regardless if the screen is on, dimmed or locked.
Charging works fine via USB cable to laptop or using wall charger.
The portable power pack charges Samsung S5 fine without any issues. Only started since the firmware was upgraded.
USB Portable Power Pack:-
Capacity: 4800mah
Input: DC 5V 1A
Output: DC 5V 1A
Any ideas?
Click to expand...
Click to collapse
There was only 4.4.2 for Z2, not 4.4.3 but that's irrelevant.
Only thing you can try is to downgrade to 4.4.2 and try to charge again.
If that fails you will know it's portable charger to be blamed...
Try to connect it to PC and few other phones and check what's happening...
I mean, it's just a battery, if it's working on S5 it should work on any other device as well...
Quite strange problem...
I.m on 4.4.4, and my Xiaomi Mi 10400mAH PowerBank charged it fine
Slip_Stream said:
Hi,
Ever since I upgraded my Sony Xperia Z2 from 4.4.3 to 4.4.4, I am unable to charge it with a portable USB power pack. It starts charging for 2 seconds and then stops, regardless if the screen is on, dimmed or locked.
Charging works fine via USB cable to laptop or using wall charger.
The portable power pack charges Samsung S5 fine without any issues. Only started since the firmware was upgraded.
USB Portable Power Pack:-
Capacity: 4800mah
Input: DC 5V 1A
Output: DC 5V 1A
Any ideas?
Click to expand...
Click to collapse
Try different cable. I had one cheap Chinese, it started to break off close to the USB plug. Phone said that it was charging, but it wasn't.
Ok. Seem to have gotten to the bottom of it.
Its not a connection issue as the USB cable fits tightly and firmly in the same way as the cable that came with the phone. IT does not move or wobble.
I think its behavioral.
Looks like when my battery is less then 30% and I try the cable that comes with the USB charger it starts and stops charging in 2 seconds.
But when I try the factory USB cable that came with my phone and a different thicker USB cable it charged fine.
But once it reached above 50% I could use the USB cable that came with the charger to charge it to full charge.
Its as if the phone requires a larger current draw when charging under 30% vs when the phone's battery is at +50% or over.
Is this possible?
I'm just guessing here.....
The thinner USB cable that came with the charger must have some current loss maybe due to the quality of the wiring.
Its Output is 5V 1A and my understanding that is the minimum amount of current required to perform a charge on this phone.
I'll keep testing it. Phone is currently at full charge. I'll let the battery get to under 10% (probably take 2-3 day) and then perform some scenario test and keep everyone updated. One thing I would like to test first is using the USB cable that came with the charger but using my laptop as the power source vs the portable charger when the phone is under 10%.
Thank you everyone for all your suggestions.
Will keep you all posted.
funky0308 said:
There was only 4.4.2 for Z2, not 4.4.3 but that's irrelevant.
Only thing you can try is to downgrade to 4.4.2 and try to charge again.
If that fails you will know it's portable charger to be blamed...
Try to connect it to PC and few other phones and check what's happening...
I mean, it's just a battery, if it's working on S5 it should work on any other device as well...
Quite strange problem...
Click to expand...
Click to collapse
The Android update was install via the "Update Center" Sony App on the Z2 phone.
The phone model is D6503
Android Version : 4.4.4
Build number
23.0.1.A.0.167
Cheers.
Slip_Stream said:
The Android update was install via the "Update Center" Sony App on the Z2 phone.
The phone model is D6503
Android Version : 4.4.4
Build number
23.0.1.A.0.167
Cheers.
Click to expand...
Click to collapse
?
This answer doesn't have anything with my post...
I just said, there's no 4.4.3 for Z2 (at least not official)
funky0308 said:
?
This answer doesn't have anything with my post...
I just said, there's no 4.4.3 for Z2 (at least not official)
Click to expand...
Click to collapse
The OP probably made a typo and meant to say 4.4.2 as the version prior to 4.4.4
JJD809 said:
The OP probably made a typo and meant to say 4.4.2 as the version prior to 4.4.4
Click to expand...
Click to collapse
Most likely, yeah...
Sorry to all if I sounded rude - that wasn't my intention...
Portable Charger for Sony Xperia Z2
If your portable charger is not charging your Xperia Z2, then try another portable charger with inbuilt USB cords. This might help you!

problem with z2 and samsung EP-TA20EWE charger

Hello there.
I bought a xperia z2 to replace my lg g3 . The phone is great. At the box it had a ep880 charger which not only was ugly but it was charging my phone slow (compared to my g3 at least).
I decided to buy a better charger and i bought the samsung EP-TA20EWE . The problem is that the phone is not charging with this charger at all.
I tested it at other devices and the charger works great. I replaced the usb cable and still nothing.
The phone charges fine either with its own charger or if i connect it to a computer.
Is there any idea why is this happening ??
PS. i do not own the official usb cable of samsung's charger, dont know if that matters..
Just use the Sony charger. Xperias are very very picky about chargers.
That is what i am doing. But i was really curious about why is this happening

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